401 Process Associate Jobs - Page 11

Permanent work from home is offered *Candidates who are well versed with French Language *Outstanding verbal & listening skills in English is must *Freshers are welcomed *Salary upto 10Lac PA *Rotational shifts *2 week offs Barkha @ 8851644223 Required Candidate profile Need only B2 Certified candidates *Any dropout/12th pass/UG & Graduate (Fresher & experienced) both can apply *Work from home *Telephonic Interview *Experienced candidates will have added advantage

Job Summary : As a Customer Service or Sales Representative in an International BPO, your primary responsibility will be to provide exceptional service to customers. You will handle inbound and outbound calls, emails, and chats to address customer inquiries, resolve issues, and promote products/services. Key Responsibilities : Customer Service Responsibilities : Provide customer support through various channels (phone, email, chat) in a timely, friendly, and professional manner. Address customer inquiries and resolve issues efficiently, ensuring customer satisfaction. Handle customer complaints with empathy, professionalism, and quick problem-solving skills. Maintain accurate customer records in the CRM system, ensuring all interactions are documented and followed up on appropriately. Track and follow up on customer cases to ensure all issues are resolved satisfactorily. Provide detailed product/service information to customers, ensuring they fully understand offerings and policies. Sales Responsibilities : Promote and sell products/services during customer interactions, focusing on upselling and cross-selling. Achieve individual and team sales targets and performance metrics. Identify sales opportunities by understanding customer needs and suggesting relevant solutions. Handle objections and close sales by effectively communicating the benefits of the product or service. Track and report sales activities to ensure accurate forecasting and reporting of sales performance. Preferred Qualifications : Experience working with international customers or in an international BPO setting. Experience in handling customer service or sales tasks in a blended role. For more details Call Kamakshi - 9870164156

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

International Voice Process Experience - 1 year min in International voice Process CTC-Upto 5.75 LPA Any Graduate Location - Pune / Bangalore Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Perks and benefits Salary + Incentives + Allowances Both side cabs

Process Associate YOUR TASKS AND RESPONSIBILITIES: Ensuring that request received in GVMS, MDG via email are completed within agreed SLA (TAT) with each of the regions/countries with highest accuracy Should be able to resolve all queries received in generic mailbox and reply to same within 1 WD TAT Manage the Peak/Off Peak volumes within the regions and ensure extended support to complete the additional volumes received To get trained on all regions of Vendor master and ensure constant learning on processes of new regions is a focus area Should be able to plan prioritize the work allocated on daily basis and let SME/Lead know when unable to achieve the target WHO YOU ARE: B. Com/ MBA finance or any other suitable accounting degree Minimum 0- 2 years experience in AR / AP or any other Finance function with hands-on SAP knowledge Excellent knowledge of accounting principles, good communication skills, analytical skills, Self-driven and result oriented Independent individual who is able to plan work efficiently to meet tight timelines Ever feel burnt out by bureaucracyUs too. That s why we re changing the way we work for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here Bayer does not charge any fees whatsoever for recruitment process. Please do not entertain such demand for payment by any individuals / entities in connection with recruitment with any Bayer Group entity(ies) worldwide under any pretext. Please don t rely upon any unsolicited email from email addresses not ending with domain name bayer.com or job advertisements referring you to an email address that does not end with bayer.com . Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc.

Associate/Sr. Associate (B2B process) WE ARE HIRING Job Description Designation: Associate Sr. Associate Exp: 0 4 Years Salary: 2.5 LPA to 4.00 LPA Week Off: Saturday Sunday Fixed Off Notice Period: Immediate joiners required / 15 days preferable Shift: Night Shift We are hiring for different profiles in the Medical Billing Industry for our own captive unit based at Noida Sector 62. We require the candidates with the ability of multitasking and having a dynamic personality who can serve the organization for the long run. Roles Responsibilities Coordinating between Onshore Offshore team Strong customer service approach to dealing with people at all levels internal and external Provide World Class Customer Service Engaged in handling calls of enterprises different business units (Internal External in US) Maintaining a daily report and communicating with our US clients on a regular basis. Creating functional requirements and data mapping specification for projects Requirements Excellent oral and written communication skills in English Proficient in writing emails Problem-solving aptitude Attention to details and ability to analyze and interpret data Able to work on Google Doc and G-Sheets Ability to work effectively in a team environment. Pleasant, professional, and courteous personality Prior experience in the Medical Billing industry is a plus. Perks Benefits Health Insurance Coverage Disability Insurance Leave Encashment Sat Sun weekly off Salary on time Reward Recognition Employee Engagement Interested candidates

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. o Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues o Responsible for shift quality and associated action plans o Preparing and implementing training and development plans for associates o Conduct a 4M and 5S audit for the respective work stations on a daily basis o Stand-in for Area Manager 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required 1+ years of Amazon Amnesty Floor Monitoring experience

Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 19K to 35K Regards Prashant 9016149123 Call me to get a quick response

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Minakshi 7046603747 Call me to get a quick response

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282

Process Associate with a strong foundation in Accounts Payable and proven experience processing US invoices. This role is pivotal to ensuring accurate and timely invoice processing, reconciliation, and reporting as part of our growing finance operations. What you'll be doing Process and review customer purchase invoices in the accounts payable system with a focus on accuracy and deadlines Match invoices against purchase orders and line items Allocate proper general ledger accounts and departments for all transactions Ensure compliance with client-specific requirements while maintaining process integrity Coordinate with international clients and resolve invoice-related queries and discrepancies efficiently Maintain daily logs of all processed invoices and accounting activities Prepare client-facing MIS reports using Excel (weekly/monthly) Perform reconciliation between internal systems and client ERP platforms Train and support new team members in mastering the process and systems Maintain comprehensive documentation to support internal controls and audits

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process Associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager High school or equivalent 2+ years of Microsoft Office products and applications experience

Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe s customers. Lowe s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in . i Job Summary This role focuses on processing AP Invoices, Handling Disputes, Returns reviewing for proper documentation and approvals received and invoices received in system. Communicate with stake holders and resolves questions or discrepancies, evaluate processes for improvements and recommend changes. In addition, they need to focus on training the new joiners. Knowledge of an organizations billing requirements and the ability to utilize the proper tools and follow accounts payable practices and procedures. Processes accounts payable transactions as a regular part of daily work. Prepares purchase orders, invoices, receipts, debits, credits and adjustments. Assists in processing discounts and special invoices. Verifies that goods and services were delivered as promised. Explains current accounting practices and closing cycle procedures and requirements. II. Roles & Responsibilities: Core Responsibilities: . Finance Ensure all assigned unpaid invoices, disputes & returns are resolved in a timely manner. Process all invoices assigned are completed with set accuracy and productivity. Prioritize the ageing and urgent requests on regular basis Follow desktop procedures and controls while working on invoices Role Designation : Ensure all assigned unpaid invoices, disputes & returns are resolved in a timely manner. Process all invoices assigned are completed with set accuracy and productivity. Prioritize the ageing and urgent requests on regular basis Follow desktop procedures and controls while working on invoices Analyze the root cause of errors and work towards mitigating those in future Ability to collaborate, manage adhoc requests Maintaining a good communication bridge between various stakeholders and team for efficient work culture. Follow the escalation matrix and keep the Specialist/Senior Specialists informed on all process changes/escalations. Work in collaboration with Specialist/Senior Specialists and to understand challenges/concerns. Identify process gaps and proactively work with stake holders to fix process gaps Train the New joiners and existing team members to fill the knowledge gaps III. Years of Experience: 1 to 3 Years IV. Education Qualification & Certifications (optional) Required Minimum Qualifications: Education level: Bachelors Degree Field of Study: Business, Finance, Economics, Accounting or a related field V. Skill Set Required Primary Skills (must have) Attention to detail. Good written and verbal communication skills. Quick learner with the ability to apply attained knowledge to situations at work. Should be able to handle pressure. Should have good understanding of Retail. Ability to work with the team and individual. Being Proactive. Knowledge in office software, such as Microsoft Excel, Word, and Outlook

We are Hiring: MANAGEMENT TRAINEE/ PROCESS ASSOCIATE Sunknowledge Services Inc. in Kolkata! Interview Date: *12th June 2025 (Thursday) at 1pm* Location: Kolkata ( SALT LAKE, near RDB cinema ) Whatsapp for any details contact person - KAYENAT NAYEEM at 6291977760 Email Id: kayenat.nayeem@sunknowledge.com Are you a fresher/experience We are hiring both for work from office Join Sunknowledge Services Inc. , an ISO 27001:2022 certified, American-owned leader in KPO for US healthcare. Hiring for our US Medical Billing Voice Process. An exciting opportunity to grow with a global leader. Apply now and take your career to the next level Exciting Opportunity - Key Requirements FRESHERS & EXPERIENCED CANDIDATES WELCOME! No regular course enrollments only immediate joiners! Proficiency in English communication is a must! Immediate joiners only don't miss out! Exciting Role: US Client Support & Medical Billing Collaborate with teams to manage US client accounts, providing top-notch support. Engage with doctors and patients, resolving real-time concerns related to mediclaims and medical billing. Perks & Benefits: 5 Days Of Working (Saturdays off + Sundays off ) Work hours: It will be of total 9.5hours of shift (1hour of break including) Drop Facility Provided/ Transport Allowance Statutory Bonus Ready to elevate your career in the booming US medical billing industry? Join us at Sunknowledge Services Inc. today HR KAYENAT 6291977760

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition Ethics at ADP:

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Description for Process Associate Voice - Fin Infocom Process Associate Voice Key Skills international voice, logical thinking, aus, communication For Further Information We are looking for a proactive and detail-oriented Process Associate (Placements) with at least 1 year of experience to support our placement operations. The ideal candidate will be responsible for coordinating end-to-end placement activities, maintaining student and recruiter data, and ensuring a smooth recruitment process in collaboration with internal and external stakeholders. Key Responsibilities: Coordinate and support campus and off-campus placement drives. Act as a point of contact between students and recruiters. Maintain accurate records of student placement data, including resumes, placement status, and offer letters. Schedule interviews, aptitude tests, and group discussions in coordination with clients. Assist in onboarding recruiters for placement opportunities. Ensure timely communication and follow-up with students and employers. Support in organizing career guidance sessions, webinars, and pre-placement talks. Prepare and circulate reports on placement performance and student tracking. Assist in managing placement-related documentation and compliance. Required Skills & Qualifications: Minimum of 1 year experience in International Voice Process. Strong organizational and communication skills. Proficient in MS Office tools (Excel, Word, PowerPoint). Ability to work under pressure and meet deadlines. Excellent interpersonal and coordination skills. Experience with placement or student management systems is an added advantage.

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

Customer Service Non-Voice Process For E-commerce We are having an opening in MNC You have to relocate to Ahmedabad Must have good communication in English 5 Days working Salary 25K to 35K Regards Prashant 9016149123 Call me to get a quick response

Hiring for Leading ITES Company In Kolkata for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Kolkata for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Pune for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.