401 Process Associate Jobs - Page 10

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282

Shift : Day Or Night Base Pay : Rs 30K/Mth Exp. : 3-5 Yrs in any BPO Education : Graduation Other Skills Needed Computer & Internet Use MS Office Usage Good Typing Skills Comprehension Skills Good Communication In English Job Profile Get trained in multiple processes within the insurance domain.Once trained, start working with multiple clients in multiple processes while leading a team of Process Associates. As a Delivery Manager you will be the point of contact between the clients, management & the resources under you supervision.

JD for Team Lead: At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift from Learning perspective: o Direct IB and OB functions o Understand SJIs and follow SOP. o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor PS queues, and raise Andon in case of any issues o Conduct a 4M and 5S audit for the respective work stations on a daily basis Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications 1+ years of manufacturing or customer-facing environment experience

JD for Team Lead: At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift from Learning perspective: o Direct IB and OB functions o Understand SJIs and follow SOP. o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor PS queues, and raise Andon in case of any issues o Conduct a 4M and 5S audit for the respective work stations on a daily basis Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications 1+ years of manufacturing or customer-facing environment experience

Job Role : AR Caller / Senior AR Caller Exp : 1 to 4 yrs Salary : 40 K Location : Bang/Chennai Skills : Min 2 yrs in AR Calling with denials voice process Work from Office Interested Call / whats app your CV : 9344402033 - Keerthiga A Refer your Frn Required Candidate profile Skills : # Min 2 yrs experience in AR Calling with end to end denials # Hospital billing experience will add as advantage.

Job Role : AR Caller / Senior AR Caller Exp : 2 to 4 yrs Salary : 40 K Location : Bangalore Skills : Min 2 yrs in AR Calling with denials voice process Work from Office Interested Call / whatsapp your CV : 9976707906 - Saranya, HR Refer your Frnz. Required Candidate profile Skills : # Min 2 yrs experience in AR Calling with end to end denials # Hospital billing experience will add as advantage.

Hiring AR Caller / Senior AR Caller - Immediate Joiner Exp : 1 to 4 yrs Salary : 40 K Location : Chennai Interview Mode : Online Skills : Min 1yr experience in AR Calling voice process. Interested Call / Whatsapp your CV : 9976707906 - Saranya, HR Required Candidate profile Skills : # Min 1 year experience in AR Calling Voice in US Health Care # should have work experience in End to end denials # Epic software added as advantage # Should have work experience in CMS 1500

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Designation: Senior AR Caller Experience: Minimum 1 year in AR Calling with end-to-end denial management experience Billing Type: Physician Billing /Hospital Billing Salary: Up to 40K contact : Deepika C , HR 6383196883

Job Details: Designation : Process Associate Job Location : Varanasi Qualification : Any Graduate Industry Experience : Fresher Working days : 5 Days Shift Timing: 10:00 AM to 7:00 PM A Process Associate is responsible for performing key operational tasks, such as data research, analysis, and management. They ensure smooth workflow by maintaining organized records, responding to instructions from team leads, and coordinating with colleagues Key Responsibilities: Search and analyse data using various tools. Understand company products for data research. Maintain organized data records. Follow instructions from the Team Lead. Coordinate with colleagues as required. Benefit: Healthy Work Culture Fixed weekends off (Saturday and Sunday) Career progression opportunities

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

Roles & Responsibilities : Payment on Time-Receive, review and process invoices accurately- match invoices with purchase order, delivery receipt and contract and timely settlement of invoices as per the payment term Processing time invoice-Ensure that the invoices are processed on timely manner within SLA Ageing-Ensure old invoices/open invoices are addressed on prioirty and no invoices are pending for more than 30 days Data Protection-Ensure protection of sensitive financial information and maintain data security Qualifications Educational qualification: Bachelors Degree in Commerce Experience : 3 to 5 years experience Mandatory/requires Skills : Strong Attention to detail and high level of accuracy in data entry and financial analysis High ethical standards and a commitment to data security and privacy Strong organizational and time management skills to manage multiple invoices and tasks efficiently Preferred Skills : Proficiency invoice processing software, ERP systems and Microsoft office suite particularly Excel

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details: Call HR Neha-7975182408 or 9964080000 or visit jobshop.ai to explore other open positions with us

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call santoshi 9176198282 for more info Thanks, santoshi 9176198282

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process Associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Speak, write, and read fluently in English Experience with Excel

At Amazon, we strive to be Earth s most customer centered company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Ahmedabad only. A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. Strong execution skills, action oriented, go getter. Good people management skills. Were seeking a Team lead for our 3P managed perishable HUB operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. Bachelors degree 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

•Hiring for Voice and Non voice process Day shift NON Bpo jobs Available UG Fresher can apply with good communication skills location - Noida salary -25k-55k in hand for more info Call Megha 9711652040 Srishti -8745821300 9540721440

Dear Candidate, Greetings from ACCESS HEALTHCARE!! Grand opening for AR Callers - Denial Mangement (CMS1500 and UB04) Designation: AR Caller ONLY EXPERIENCED CANDIDATES. (Minimum 0.6 months experience needed) Preferring Immediate joiners. (Notice period acceptable upto 15 days) Relieving letter is not mandotary. Shift : Night Shift (6pm to 3am) Week off : Saturday & Sunday. Package : Good Hike from previous package. Free Cab : Two-way pickup & drop available with free of cost. Location : Chennai. Interview : Two rounds of interview (Technical and salary discussion round) NO WORK FROM HOME To Schedule Interview, Contact: Shobana K HR Talent Acquisition | AccesshealthcareTM Mobile NO: 8248223875 (Whatsapp is also available) Email: shobana.k5@accesshealtcare.com Website: www.accesshealthcare.com Roles and Responsibilities Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing. Identify and address denial management strategies to minimize write-offs and optimize revenue cycle management. Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing. Provide exceptional customer service by responding promptly to customer inquiries and resolving concerns in a professional manner. Maintain accurate records of all interactions with customers using our CRM system.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Greetings from Job Shop !! We are hiring for Top BPO Industries / Candidates who are willing to explore for Banking and Telecom Process / Voice or Non Voice - Can Apply Job Role : Banking Non Voice Process Salary : 3.5ctc / 5.5ctc Experience : 1year to 5years Shift : UK / US Shift Working days : 5days working and two day off with transport Location : Bangalore For More Details How to Apply: For More Details Call HR Kounain 7975182692 and 9964080000 Role & responsibilities Maintaining Records: Keeping accurate records of customer interactions, issues, and resolutions. Escalation: Referring complex issues to higher-level support or management when necessary. Sales Opportunities: Identifying opportunities to upsell or cross-sell products and services. Customer Relationship Building: Building positive relationships with customers to foster loyalty and retention. Proactive Outreach: Providing support and guidance before issues arise. Collaboration: Working with other teams, like sales and product development, to improve customer experiences. How to Apply: For More Details Call HR Kounain 7975182692 and 9964080000 ****PLEASE DO REFER YOUR FRIENDS****

We are looking for a skilled and proactive Process Trainer with strong communication and documentation skills to join our team. The ideal candidate should be capable of conducting effective training sessions for new joiners, ensuring they are well-versed in our operational processes and standards. Key Responsibilities: Conduct onboarding and process training sessions for new hires. Create and maintain training materials, process documents, and manuals. Monitor the effectiveness of training programs and provide feedback for improvement. Collaborate with process managers and team leads to stay updated on any changes or updates in procedures. Provide ongoing support and refresher training as needed. Required Skills: Excellent verbal and written communication in English. Strong documentation and presentation skills. Ability to explain complex processes in a simple and structured manner. Prior experience in training or mentoring roles is a plus. Qualifications: 2 to 4 years of relevant experience in a process training or process associate role. Proven ability to manage and deliver training in a structured environment.

Associate/Sr. Associate (B2C process) WE ARE HIRING Job Description Designation: Sr. Associate Exp: 0 5 Years Salary: 2.5 LPA to 4.00 LPA Week Off: Saturday & Sunday Fixed Off Notice Period: Immediate joiners required / 15 days preferable Shift: Night Shift We are looking for an Associate/ Sr. Associate who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. Roles & Responsibilities Answering inbound and outbound calls of clients and customers. Ability to perform multiple tasks and adjust quickly in short time frames. Ability to build rapport with US Patients and maintain the quality scores. Strong communication skills written and verbal both, US Voice & Accent Knowledge Organized, Efficient and Versatile. Strong customer service approach to deal with people at all levels (internal and external). Requirements Excellent in English Communication Skills Proficient in email writing and on chat process. Problem-solving aptitude. Able to work on Google Doc and G-Sheet. Ability to work well with a team. Perks & Benefits Health Insurance Coverage Disability Insurance Leave Encashment Sat & Sun weekly off Salary on time Reward & Recognition Employee Engagement Interested candidates Can send your resume at recruitment@caplineservices.com

Dear Candidate, Greetings from ACCESS HEALTHCARE!! Grand opening for AR Callers - Denial Mangement (CMS1500 and UB04), Authorization, Eligibility Verification Designation: AR Caller ONLY EXPERIENCED CANDIDATES. (Minimum 0.6 months experience needed) Preferring Immediate joiners. (Notice period acceptable upto 15 days) Relieving letter is not mandotary. Shift : Night Shift (6pm to 3am) Week off : Saturday & Sunday. Package : Good Hike from previous package. Free Cab : Two-way pickup & drop available with free of cost. Location : Chennai. Interview : Two rounds of interview (Technical and salary discussion round) NO WORK FROM HOME To Schedule Interview, Contact: Ashok Kumar N HR Talent Acquisition | AccesshealthcareTM Mobile NO: 9345886782 (Whatsapp is also available) Email: ashokkumar.n1@accesshealtcare.com Website: www.accesshealthcare.com Roles and Responsibilities Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing. Identify and address denial management strategies to minimize write-offs and optimize revenue cycle management. Collaborate with internal teams such as patient access, insurance verification, and coding to ensure accurate claims processing. Provide exceptional customer service by responding promptly to customer inquiries and resolving concerns in a professional manner. Maintain accurate records of all interactions with customers using our CRM system.