18 Process Assessment Jobs

As a Business Process Management company, you will be responsible for owning engagements end-to-end. This includes connecting with internal and external stakeholders, understanding briefs, framing problem statements, creating roadmaps/engagement models, conducting (user) research, synthesizing findings, and imagining and prototyping possible solutions. You will also conduct process assessment workshops to identify improvement opportunities and tailor solutions to customer needs. Additionally, you will manage Digital Transformation projects for the account from planning to closure, working closely with cross-functional teams. In this role, you will be expected to rationalize and quantify design decisions in proposed solutions, choreograph the experience for client visits/workshops, facilitate workshops using various solutioning techniques, and envision a user-centered design approach in a BPO/service environment. Ideally, you will have experience in P&C Insurance transformation, designing/implementing solutions in resource-constrained environments, and working directly with client stakeholders. Previous involvement in proposals/pitches for design-led projects and experience in a BPM/KPO/Captive/Contact Centre environment is highly desired. Qualifications: - Any Graduate / PG / MBA Join us at WNS (Holdings) Limited to be a part of a dynamic team that co-creates innovative solutions and drives digital transformation across various industries!,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY - Finance Consulting Team, you will help clients in their Business Transition assignments from a functional perspective. This includes working along with the clientele to set up a framework for a Global Business Services (GBS) or Shared Services Centre (SSC). Additionally, this role demands working knowledge around Performance Improvement initiatives and identifying potential opportunities for performance improvements to drive them. This includes a techno-functional role conducting finance processes assessments, deep diving, and analyzing pain areas and coming up with solutions. The client base spans across industries and countries. The opportunity: We're looking for a Senior Consultant with expertise in GBS/SSC Setup assignments, Process Assessment (for RTR, PTP, OTC), FP&A. Also, experience in IFRS Implementation, Financial Accounting and Reporting domain is an added advantage to join the global EY - Finance Consulting team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities: - Working knowledge of GBS / SSC setup engagements. This involves hands-on work around the Business Transition assignments and related activities. - Experience around Account Reconciliations, Journals, Transaction matching, Variance analysis, intercompany, and Fixed assets accounting / management. - Strong accounting skills and understanding financial reports and statements. - Knowledge of Financial Consolidation, Cost Allocation, Finance Planning, and Budgeting Processes. - Should have knowledge of activities in the financial close of an organization for month / Quarter / Annual close periods. - Good Knowledge of ledger and sub-ledger systems; technical know-how of SAP ERP / HANA, Oracle GL (good to have). - Good to have experience / exposure in IFRS implementation projects for recently implemented IFRS like IFRS 9, 15, or 16. - Translate business requirements into technical language and model (good to have). - Good experience in Chart of accounts (CoA) design. - Ability to effectively prioritize and execute tasks in a high-pressure environment. - Managing / supervising teams of people on project work. - Open to travel (Domestic & International). Skills and attributes for success: - Consulting experience. - Good articulation skills are a must. - IFRS Certification is good to have. - Confident & professional communication style. - Proficiency in English (oral and written). - Ability to clearly articulate messages to a variety of audiences. - Flexible and adaptable; able to work in ambiguous situations. - Able to work effectively at all levels in an organization. - Capability to influence others and move toward a common vision or goal. - Must be a team player and able to work collaboratively with and through others. - Strong analytical skills as well as excellent problem-solving skills for interpreting the IFRS standards. To qualify for the role, you must have: - CA or MBA (Finance). - Other professional degrees (like CPA, CFA, CMA) can be considered based on relevant working experience as required. - 7-10 years of work experience in Business Transition / GBS / SSC setup activities. - Accounting Regulation Change and IFRS Implementation projects (Recent/Ongoing Implementations such as IFRS 9, IFRS 15, IFRS 16, and IFRS 17) is good to have. - Strong Excel and PowerPoint skills are a must. - Should be flexible to work on any shift. Ideally, you'll also have: - Business Finance Transformation, GBS / SSC Setup. - Project management skills. - IFRS Implementation / IFRS Reporting Experience. - Exposure to tools like ERP, HFM, Visio, ARIS, etc. What we look for: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY Advisory practices globally with leading businesses across a range of industries. What working at EY offers: At EY, we're dedicated to helping our clients, from the world's top companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: - Support, coaching, and feedback from some of the most engaging colleagues around. - Opportunities to develop new skills and progress your career. - The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

As a talented individual, you will be responsible for interpreting business requirement specifications and converting them into detailed system design specifications to facilitate the development of innovative, flexible, and efficient solutions for business problems. You will actively contribute to the creation and elaboration of business requirements, analyzing them to design suitable technical solutions in collaboration with our Architects and Developers. In this role, your duties will include designing databases, API contracts, API logic, and front-end user journeys based on provided UX screens. You will generate logical, technical, and functional as well as non-functional specifications from business requirements. Additionally, you will work on enhancing existing systems and participate in projects from inception for new solution implementations. Conducting feasibility studies and impact analyses will be part of your responsibilities to assess the viability and potential effects of proposed solutions, ensuring alignment with organizational goals and technical capabilities while identifying risks and implementing mitigating strategies. Building effective relationships across teams and functional boundaries will be essential to enhance work delivery, collaboration, and innovation. As a member of our team, you will have access to various opportunities for networking, collaboration, challenging work, and innovation. To excel in this role, you should exhibit qualities such as curiosity, courage, obsession with mastery, teamwork, and emotional intelligence. Ideal candidates will possess a degree in BCom, B.Eng., BSc Eng., BSc Informatics, or a related field along with experience in API design, Database design, Actimize tools like RCM Designer and Visual Modeler, data analysis using SQL/Oracle queries, troubleshooting system issues, process assessment, technical communication skills, problem-solving abilities, and strong collaboration skills. If you are driven by continuous learning, self-improvement, teamwork, emotional connection, and possess the required qualifications and skills, we believe you would be an excellent fit for this position.,

You will be joining Worley, a global professional services company specializing in energy, chemicals, and resources, with headquarters in Australia. At Worley, we are committed to delivering the world's most complex projects and working collaboratively as part of an inclusive team. As an experienced professional, you will play a crucial role in internal controls management, compliance, risk management, process improvement, training, and development. Your responsibilities will include monitoring compliance with internal policies and external regulations, such as data protection and privacy laws. You will work closely with key partners such as Location Finance Managers, Finance Transformation Office, and People Process Excellence to ensure effective reporting and documentation. Additionally, you will be involved in enterprise risk management and internal audit processes. To excel in this role, you are expected to have a Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field. A master's degree or relevant certification (e.g., SHRM-CP, PHR) is preferred. An accounting qualification (CPA or ACCA) is also desirable. Project management skills (PRINCE2, PMP), Six Sigma/Lean/Kaizen experience, and proficiency in process design and assessment are valued. At Worley, we are committed to fostering a values-inspired culture that encourages belonging, connection, and innovation. We strive to create a diverse, inclusive, and respectful workplace where everyone can contribute their unique talents. We provide opportunities for reskilling and support the transition of our workforce to become experts in low carbon energy infrastructure and technology. Join us at Worley to unleash your potential, explore diverse opportunities, and be part of driving sustainable change. We prioritize personal data protection and comply with EU and local data protection laws. If you are represented by a recruitment agency, please apply directly to Worley to be considered for this exciting opportunity.,

As a Bank Auditor, your role involves ensuring that the bank's financial records and operations adhere to regulatory standards and internal policies. Your responsibilities include conducting audits, analyzing financial data, and evaluating internal controls to mitigate risks and enhance efficiency. Collaboration with different bank departments is essential to assess processes, identify weaknesses, and propose corrective measures. Furthermore, you will be tasked with preparing detailed audit reports outlining findings and recommendations for both management and regulatory bodies. Your main duties: - Conduct audits of financial statements, internal controls, and operational processes to guarantee compliance with regulatory requirements and internal policies. - Work closely with bank staff to collect information, evaluate procedures, and implement necessary corrective actions. - Develop audit plans, programs, and procedures tailored to address specific risks and objectives. - Generate clear and concise audit reports for management and regulatory authorities. - Monitor the implementation of corrective actions following audit findings. - Keep abreast of regulatory changes, industry trends, and best practices in auditing and financial management. - Provide support and guidance to other internal audit team members. Qualifications required: - Bachelor's degree in accounting, finance, or a related field. Article/Semi qualified or experienced candidates are preferred. - Demonstrated experience in auditing within the banking or financial services industry.,

At EY, you will play a key role in shaping your future with confidence. Join our globally connected powerhouse of diverse teams to take your career to new heights and contribute to building a better working world. As part of the EY - Finance Consulting Team, you will assist clients in their Business Transition assignments from a functional perspective. Your responsibilities will include collaborating with clients to establish frameworks for Global Business Services (GBS) or Share Services Centre (SSC). Additionally, you will leverage your expertise in Performance Improvement initiatives to identify and drive opportunities for enhancing performance. This role entails a techno-functional approach involving finance processes assessments, thorough analysis of pain points, and devising effective solutions. With clients spanning various industries and countries, you will have a unique opportunity to make a significant impact. We are seeking a Consultant/Senior Consultant with specialized knowledge in GBS/SSC Setup assignments and Process Assessment related to Finance and Accounting, Banking, Insurance, Wealth Asset Management, or Supply Chain domains. This is an exciting chance to be part of a leading firm and contribute to the growth of a new service offering. Your key responsibilities will include: - Proficiency in Spanish/Portuguese languages - Hands-on experience in GBS setup activities such as activity analysis, cost baselining, location assessment, business case creation, and target model design - Working knowledge of GBS/SSC setup engagements and Business Transition assignments - Expertise in areas such as Account Reconciliations, Journals, Transaction matching, Variance analysis, intercompany and Fixed assets accounting/management - Strong accounting skills with a deep understanding of financial reports and statements - Experience or knowledge in finance functions or sectors like Banking, Insurance, Wealth Asset Management, and Supply Chain - Familiarity with financial close activities for month/quarter/annual close periods - Knowledge of ledger and sub-ledger systems, with technical expertise in SAP ERP/HANA and Oracle GL being advantageous - Additional skills such as translating business requirements to technical language, managing project teams, and willingness to travel domestically and internationally are desirable To qualify for this role, you must have: - A degree in Commerce or MBA (Finance) - Professional certifications like CPA, CFA, CMA will be considered based on relevant experience - 7-10 years of experience in Business Transition/GBS/SSC setup activities, especially for Senior-level roles - Strong Excel and PowerPoint skills Desired qualifications include: - Background in Business Finance Transformation, GBS/SSC Setup - Proficiency in project management and exposure to tools like ERP, HFM, Visio, ARIS, etc. We are looking for individuals with commercial acumen, technical expertise, and a passion for learning in a dynamic environment. Join EY to collaborate with leading businesses globally and work on inspiring projects that drive positive change. At EY, you will have access to continuous support, coaching, and feedback from a diverse and engaging team. You will have opportunities to enhance your skills, progress in your career, and shape your role according to your preferences. Additionally, you will be part of a collaborative environment that values knowledge exchange and high-quality work. EY is committed to building a better working world by delivering value to clients, society, and the planet. With a focus on innovation and leveraging advanced technologies, EY teams help clients navigate challenges and shape the future with confidence. Join us in our mission to create new possibilities and drive positive outcomes for today and tomorrow.,

At EY, the focus is on shaping your future with confidence. You will have the opportunity to succeed in a globally connected powerhouse of diverse teams and steer your career in the direction you desire. By joining EY, you will contribute to building a better working world. As a Manager in the EY - Finance Consulting Team, you will be involved in assisting clients with their Business Transition assignments from a functional perspective. This will include collaborating with clients to establish frameworks for Global Business Services (GBS) or Shared Services Centers (SSC). Your role will also entail working on Performance Improvement initiatives, identifying areas for enhancement, and driving solutions. The client base you will work with spans across various industries and countries. Key Responsibilities: - Utilize your expertise in GBS/SSC Setup assignments, Process Assessment for Finance and Accounting, Banking, Insurance, Wealth Asset Management, or Supply Chain domains. - Engage in activities such as activity analysis, cost baselining, Business case creation, Target Model design, etc. - Participate in proposals, solutions, and RFP/RFI responses related to the offerings. - Demonstrate strong accounting skills and understanding of financial reports and statements. - Possess knowledge of Financial Consolidation, Cost Allocation, Finance Planning, and Budgeting Processes. - Showcase proficiency in ledger and sub-ledger systems, with technical know-how of SAP ERP/HANA, Oracle GL. - Manage and supervise teams on project work, and be open to domestic and international travel. Skills and Attributes: - Consulting experience is beneficial. - Strong articulation and creative solutioning writing skills are essential. - IFRS or Banking or Insurance Certification is advantageous. - Proficiency in English (oral and written) is required. - Ability to influence others and work effectively at all levels in an organization. - Strong analytical and problem-solving skills. Qualifications: - Commerce Graduates or MBA (Finance). - Other professional degrees such as CPA, CFA, CMA with relevant working experience. - Minimum of 10 years of experience in Business Transition/GBS/SSC setup activities. - Strong Excel and PowerPoint skills are a must. What EY Offers: - Support, coaching, and feedback from engaging colleagues. - Opportunities for skill development and career progression. - Freedom and flexibility to shape your role according to your preferences. Join EY in building a better working world through creating new value for clients, people, society, and the planet. Be part of a collaborative and innovative environment where you can make a meaningful impact and grow both personally and professionally.,

If you're seeking a career that will empower you to distinguish yourself, consider joining HSBC to unlock your full potential. Whether you aspire to ascend to the pinnacle of success or embark on a thrilling new path, HSBC offers a platform replete with opportunities, support, and rewards that will propel you towards greater heights. HSBC stands as one of the world's largest banking and financial services organizations, operating in 64 countries and territories globally. Our mission is to position ourselves where growth thrives, empowering businesses to flourish, economies to prosper, and individuals to achieve their aspirations and dreams. Currently, we are in search of a seasoned professional to become part of our team in the capacity of DBS Senior Control Tester. In this pivotal role, your responsibilities will include: - Conducting meticulous preparation, steering, and engaging in the execution of a diverse array of Technology control testing activities - Ensuring prompt delivery of control testing with a commitment to transparency and accuracy in the fulfillment of testing objectives - Exercising sound judgment in identifying and disclosing control testing findings by pinpointing key risks and issues - Infusing quality into control testing deliverables and upholding compliance with the CCO Control Testing Methodology - Offering expertise and counsel on control testing throughout CCO, while applying critical judgment and decision-making skills in the identification and disclosure of control testing findings by highlighting key risks and issues - Nurturing relationships with key stakeholders, staying abreast of significant business, regulatory, and industry developments, as well as any modifications to procedures and practices - Assisting in the preparation of testing reports to update key stakeholders on the testing outcomes and review work - Monitoring and pursuing actions identified as a result of testing and review work, escalating when necessary - Adhering to and demonstrating compliance with all pertinent internal and external rules, regulations, and procedures that govern the business operations in which the jobholder is engaged, particularly Internal Controls and any associated policies and procedures Requirements: To excel in this role, candidates should meet the following criteria: - At least 3-5 years of pertinent experience in IT controls testing within the Financial Service industry or process assessment experience - Proficiency in ITGC, SOX, NON-SOX, Internal Control, Automated Control Testing (BACs) - Preferred qualifications include IT Risk certifications (CRISC, CISM, CISA, CISSP, or equivalent) - Demonstrated expertise in Technology control testing, risk management, internal control, or internal audit, preferably within a financial/banking services operations environment - Proven ability as a self-starter and effective collaborator Your journey to success is amplified when you become a part of HSBC. HSBC is dedicated to nurturing a culture where each employee is esteemed, respected, and their opinions hold significance. We pride ourselves on providing a workplace that fosters continuous professional growth, flexible work arrangements, and avenues for advancement within an inclusive and diverse setting. Personal data shared with the Bank regarding employment applications will be handled in accordance with our Privacy Statement, accessible on our website. Issued by HSBC Software Development India,

As the Director of Process Excellence and Re-engineering at HireRight, you will play a crucial role in defining, building, and monitoring processes related to the fulfillment of background verifications. Reporting to the Head of Change Management, you will drive the strategic agenda of the team by embedding Process Excellence within the organization. Your responsibilities will involve designing and delivering innovative solutions that align with business outcomes, fostering a culture of continuous improvement and collaboration through Lean/Six Sigma methodologies. Your core deliverables will include conducting comprehensive assessments of existing business processes to identify areas for enhancement, collecting and analyzing data to measure process performance, creating detailed process maps to optimize workflows, defining key performance indicators (KPIs) for monitoring effectiveness, and implementing process improvement strategies such as Lean Six Sigma or Total Quality Management (TQM). Additionally, you will be responsible for identifying root causes of process issues, driving change management initiatives, maintaining documentation of process improvements, and providing training to stakeholders on updated procedures. You will collaborate with stakeholders to ensure compliance with local and HireRight guidelines, provide operational excellence knowledge to support the Operations team, act as a senior leader championing the process excellence charter, create a framework for cross-functional collaboration, and lead and develop colleagues to maximize team engagement. Your qualifications should include proven leadership experience in Process Excellence, exceptional stakeholder management and communication skills, and substantial change management experience in a complex matrix environment. At HireRight, we offer a dynamic work environment where you can contribute to impactful projects and collaborate with a diverse team of professionals. If you have a proven track record in driving process improvements and are passionate about fostering a culture of excellence, we invite you to submit your resume/CV in English for consideration. Please note that all resumes are treated confidentially, and only shortlisted candidates will be contacted during the selection process.,

Role & responsibilities Lead the journey of process excellence and strategic process improvement projects, and act as a subject matter expert to stakeholders in identifying and prioritizing process improvement projects. Lead improvement initiatives by enlisting and influencing cross-functional teams that deliver tangible business results through the application of Lean and Six Sigma principles, methodologies, and tools. Understanding internal/external Customer needs of the process and driving process improvements, focused on process optimization, cost reduction, customer experience and operational excellence. Calculate financial cost & benefits. Lead a cross-functional team to work with transformation work stream heads to identify and assess opportunities across initiatives that will drive efficiency. Process development, implementation, assessment, automation, and improvement using process improvement tools like lean and six sigma. Measure process adequacy, effectiveness and improve compliance score. Support process owner for implementation. Energize teams and stakeholders, collect data, conduct diagnostic analysis, identify opportunities that positively impact quality, cost, operational excellence, and customer satisfaction and present action plan. Collaborate and engage cross functional members at all levels of the organization and execute initiatives that will drive quantifiable savings/improvements. Implementation of ISO Certification standards Preferred candidate profile BE/B. Tec (Mech/Electrical), Six sigma Certification (min Green Belt), Internal Auditor Certification (ISO 9001, ISO 14001, ISO 45001) 10-15 years of experience in Process Excellence. Certified Lean, Six Sigma. Implementation of ISO 9001, ISO 14001, ISO 45001, ISO 50001, ISO 27001. Communication, process development, process compliance, process review, encouraging alignment 30% traveling PAN India if require

Role & responsibilities 1. Identification of suppliers for the required commodities which includes Mechanics (Tooling, Machining, die-casting, Forging, Print & Pack, Electromechanical and Electronics) 2. Supplier qualification based on Technology, Cost, Quality and supplies by supplier audits and assessment. 3. Product development, Risk and process assessment. 4. Costing which includes creation of should cost model, Sharing RFQ, Market price analysis, price negotiation and finalization. 5. Supplier management and collaboration. 6. Supplier integration with stakeholders including buyers, SQE and PE. 7. Escalation support on material availability and quality issues. 8. Manage sourcing and purchasing of equipment, spares and production consumables. 9. Analyse procurement spend to provide visibility on key savings opportunities and develop a roadmap for achieving savings targets 10. Develop components required for the new program ramp up within the agreed timeline meeting the specification requirements as shared by the RD team. 11. Use strategic sourcing best practices to maximize value in terms of cost savings/avoidance, demand management, risk reduction, and supplier performance.

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Job Title: Consultant, Transformation (Manager level) Techno - functional role Domain - US Healthcare Mode of Work - Work from office Job Location: Pune Relevant Experience: 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Good to have experience with Healthcare accounts / clients Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total experience of 6 to 10yrs, with 5+yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Black belt certification is mandate; however if have hands on experience in Healthcare sector would be value add Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms Plz note: Your candidature will be assessed based on your skills, experience, and the interview panels evaluation of your suitability for the appropriate role level.

Reporting To: - Department head Responsibilities: Pre- process assessment Provide RM and PM specification Order and maintain inventory of food and supplies Product development Undertake trails at factory Undertake pilot batch Ensure QC approval Assist in final production of new recipe Documentation Maintaining Project tracking sheet RM and PM specifications Creating BOM in ERP Maintain NPD costing data Product development trail, process steps and procedures and recipe control version Testing and certification procedures Maintain process details and product specification Weekly Report Customer Support Meet customers and understand product requirements Test product performance Coordination and obtaining third party approvals if required Understanding production requirements especially troubleshooting.

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Job Title: Consultant, Transformation (Manager level) Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total experience of 8 to 10yrs, with 5+yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms Plz note: Your candidature will be assessed based on your skills, experience, and the interview panels evaluation of your suitability for the appropriate role level.

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Sr. Manager / Group Leader, Digital Transformation (Techno - functional ) Individual contributor role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 9+ years of relevant exp in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Good to have strong experience in Retail Banking (Customer experience improvement) or in credit card business. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Total Experience of 13+yrs and 8-9 yrs of relevant experience in Digital Transformation domain. Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant, Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Kolkata Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Gurgaon Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms

Concentrix is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the worlds best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design. Visit www.concentrix.com to learn more. Position: Consultant or Sr. Consultant Digital Transformation Techno - functional role Mode of Work - Work from office Job Location: Manyata Tech Park, Near Hebbal - Bangalore Relevant Experience: 5+ years in identifying Process improvement opportunities via Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions, etc, technology) for improving customer experience or improvement in voice /chat processes Must to have Contact center experience. Role: Concentrix Innovation & Transformation Consultant will work in close partnership with our clients, Sales and delivery teams to identify opportunities & work on providing value added solutions to improve performance, increase efficiency, optimizing cost, value adds etc. You will be reshaping processes, transforming the organization & enabling technology using solutions like Lean Six Sigma, Robotics Process Automation, AI enabled Conversation Bots. Concentrix Innovation & Transformation Consultant work as a trusted business advisor & change agent, responsible for working with clients to identify strategic capabilities that create competitive advantage. Key essentials: Hands on with Six Sigma improvements, deployed Cognitive (RPA, GenAI solutions) for improving customer experience or voice /chat processes Green Belt certification is mandate; however, preference is for Black belt certified professional Must have experience in process mapping (As IS - TO BE process) via MS Visio and process assessment with Cost Benefit Analysis Good to have exposure around Minitab, Visio and latest tech platforms