4.0 - 7.0 years

6 - 9 Lacs

Noida

Work from Office

. Purpose of the role To address customer questions, concerns or requests while maintaining customer service expectations. Accountabilities Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner. Collaboration with teams across the bank to align, promote, and integrate customer care initiatives. Management and maintenance of customer records and documentation to ensure accuracy. Participation in training and development initiatives to improve customer skills, knowledge, and services. Identification of industry trends and developments related to customer service to implement best practice in cus...

Posted 6 months ago

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Process Advisor Barclays

2.0 - 7.0 years

4 - 9 Lacs

Chennai

Work from Office

Join us as a " Process Advisor " at Barclays, you will be managing day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors to have the cases closed manages the end-to-end process . To be successful as a " Process Advisor ", you should have experience with: To thrive in this role, you will need some previous experience in Should be an expert in People screening process Experience in handling Onboarding in the recent past is preferable Should be an expert in contract/offer letter generation process Should be an expert in Induction and BGV process Good to have from HR shared services & Finance background Should be an expert in...

Posted 6 months ago

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Process Advisor Barclays

2.0 - 7.0 years

4 - 9 Lacs

Chennai

Work from Office

Join us as a "Process Advisor" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. you'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences . To be successful as a " Process Advisor ", you should have experience with: Basic understanding of the background verification process. Proficient in contract/offer letter generation. Skilled in Contract issuance and BGV processes. HR shared services experience is a plus. Expert in MS Office. Excellent written and verbal communication skills. Additional Skills: Experience with the End-to-end onboarding journey is advantageous Basi...

Posted 6 months ago

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