330 Process Adherence Jobs - Page 9

You should have a strong understanding of the banking domain, including Wholesale, retail, core banking, and trade finance. Additionally, you must possess in-depth knowledge of RBI Regulatory reporting and guidelines, such as the RBI ADF approach document. Your responsibilities will include handling various regulatory returns like Form-A, Form VIII (SLR), Form X, BSR, SFR (Maintenance of CRR), DSB Returns, Forex, and Priority sector lending related returns to RBI. A clear comprehension of balance sheet and P&L is essential. Your role will involve supporting clients through the provision of user manuals, trainings, workshops, and case studies. You will need to ensure process adherence, review...

The role of a Procurement Process Specialist involves driving, designing, and formalizing business requirements for procurement projects. You will be responsible for running processes efficiently and continuously seeking ways to enhance them. Your participation in project and status meetings is crucial to maintaining timeliness and ensuring process improvement, compliance, quality, and efficiency. Building and nurturing relationships with stakeholders is an essential part of this role. You may also lead or support other team members in resolving operational issues within your area of expertise. As a Procurement Process Specialist, your general responsibilities include supporting project coor...

You will lead a result-oriented team and be responsible for managing the Area Profitability, ensuring high-quality service, and Customer Relationship Management. You will maintain the desired portfolio quality for the specific Area assigned to you and own overall branch objectives and branch supervision. It will be your responsibility to ensure the achievement of overall branch targets by generating business through your team. You will effectively manage customer grievances by ensuring the trigger to the appropriate authority and provide support for product launches, as well as champion new sales initiatives. Your role will involve ensuring operations, risk control, and process adherence at ...

City Head - Fulfillment Operations Locations: Gurgaon, Mumbai, Bangalore, Pune Experience: 610 years Reports to: Fulfillment Head About Ambak Ambak is building Indias most trusted home loan platform - a tech-first, execution-obsessed fintech, backed by marquee investors and led by operators from Uber, Axis Bank, PolicyBazaar, Cars24, Freecharge and more. We are transforming how India experiences mortgages, with deep ecosystem partnerships and on-ground precision. Role Overview Youll be the city-level P&L owner for fulfillment driving conversions, managing senior bank stakeholders, and leading a team of Banking and Loan Advisors, while coordinating closely with the regional credit team to pus...

The Installation Operation Cluster Manager is responsible for overseeing multiple hubs and ensuring efficient operations within the assigned zone. This role requires strong decision-making, problem-solving, and leadership skills to maintain smooth cash reconciliation, inventory management, revenue monitoring, and process adherence. Key responsibilities include: - Ensuring accurate and timely cash reconciliation across all hubs. - Supervising and supporting Hub Managers to ensure efficient team operations. - Collecting, verifying, and reporting hub and service data accurately and on time. - Monitoring stock levels, preventing shortages, and minimizing losses in hubs inventory. - Tracking reve...

As an EV Town Executive, your primary responsibility will be to enhance the productivity of EV Sales Executives (DSE) and outdoor Test Drive Executives (TDE). This involves ensuring the availability of Customer Care Executives and focusing on competency building. You will also be expected to maintain Closed Loop Feedback (CLF) and Post Sales Feedback (PSF) adherence, along with following process and standard adherence protocols. To excel in this role, candidates with experience in 2W dealership/Agency are preferred. However, individuals with exposure in 4W who are willing to transition to the 2W segment will also be considered. This position requires frequent travel, with an average of 20-22...

As a leading bank in Asia, DBS Consumer Banking Group is dedicated to helping customers achieve their dreams and ambitions. With a wide range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, we cater to our customers" needs at every stage of life. Our financial solutions are tailored to provide the best possible support for you. In this role, you will play a crucial part in ensuring that CBG frontline staff are aware of and adhere to the set processes, policies, and codes of conduct. Your responsibilities will include identifying new areas that require the creation of controls and processes, strengthening existing processes, a...

You will be responsible for driving sales and increasing market share across PAN INDIA. Your key deliverables will include enhancing dealer profitability, managing funds effectively, and promoting sales of Spares, Accessories, subscriptions, software, etc. Additionally, you will be required to oversee charger installations at customers" homes. In terms of service, your focus will be on ensuring high levels of customer satisfaction, expanding the service network, and enhancing dealership profitability. You will need to ensure strict adherence to processes at dealerships and effectively manage customer concerns and escalations. To excel in this role, you should have 5-8 years of relevant exper...

As an Infoscion, your primary responsibility will involve interfacing with clients to address quality assurance issues and ensure high levels of customer satisfaction. You will play a crucial role in understanding requirements, creating and reviewing designs, validating architectures, and providing top-notch service offerings in the technology domain. Your duties will include participating in project estimation, contributing to solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Additionally, you will be tasked with leading and guiding your teams to develop optimized, high-quality code deliverables, fostering continual knowledge mana...

Key Deliverables: Handle PhonePe account and transaction-related queries Resolve customer issues via phone and data channels Escalate complex issues to relevant teams Recommend process improvements from customer insights Role Responsibilities: Ensure customer-first approach in all interactions Meet daily productivity and resolution targets Use internal tools to drive issue resolution Educate customers to maximize app usage

Job Description : Trade Capture & Verification: Accurately capture and verify trades in internal systems; ensure all tradesare booked correctly and promptly. Reconciliations: Perform daily reconciliations of trades, positions, and cash balances between internalrecords and external parties (brokers, custodians, exchanges). NAV Accounting: Assist in the preparation of Net Asset Value (NAV) by confirming and accounting for alltrades, ensuring accurate valuation and reporting Issue Resolution: Investigate and resolve trade discrepancies, breaks, and unmatched trades in a timelymanner; liaise with team members to ensure data accuracy. Process Adherence: Ensure all activities are in line with inte...

Managing relationship with Axis Branch Sellers and thereby meeting target through Bank's FOS Responsible for managing the leads generated from Branch and thereby convert into quality business Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB, ensuring minimal customer complaints Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered Ensuring 15-month persistency on track and thereby ensure a robust follow-up mechanism with the customers Coordinating with Cluster Training manager to ensure bank staff are regularly trained on concepts in life insurance and new product introductions Shall be resp...

Managing relationship with Axis Branch Sellers and thereby meeting target through Bank's FOS Responsible for managing the leads generated from Branch and thereby convert into quality business Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB, ensuring minimal customer complaints Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered Ensuring 15-month persistency on track and thereby ensure a robust follow-up mechanism with the customers Coordinating with Cluster Training manager to ensure bank staff are regularly trained on concepts in life insurance and new product introductions Shall be resp...

Managing relationship with Axis Branch Sellers and thereby meeting target through Bank's FOS Responsible for managing the leads generated from Branch and thereby convert into quality business Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB, ensuring minimal customer complaints Shall adhere to agreed TATs on first customer contact and follow-ups from the date of the lead being registered Ensuring 15-month persistency on track and thereby ensure a robust follow-up mechanism with the customers Coordinating with Cluster Training manager to ensure bank staff are regularly trained on concepts in life insurance and new product introductions Shall be resp...

Team Handling - He/she should have experience of team handling. Ensure adherence to documented processes, procedures and controls Liaise with other support units in Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) toaddress the team issues andresolved Publish MIS and Dashboards WIP management Able to make MBR Report (Monthly Business review) Track team activity daily and address the team issue. Maintain the team performance with NPS and accuracy score. Measure of Success Customer satisfaction scores Agent satisfaction scores TAT of Customer/Agent query resolution as per defined SLA 100% compliance to standards. Desired qualifications and experience Graduate with3year...

As a member of the Infosys delivery team, your main responsibility will be to engage with clients to resolve quality assurance issues and ensure their high satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and delivering top-notch service offerings in the technology domain. Project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews are also part of your role. Your leadership will be pivotal in guiding teams to produce optimized, high-quality code deliverables, fostering continuous knowledge management, and ensuring compliance with organizational guidelines and processes. You...

The primary responsibility as an Infoscion is to interface with clients for quality assurance issue resolution and ensure high customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and delivering high levels of service offerings in the technology domain. Additionally, you will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews, and review unit test plans. Your role will involve leading and guiding teams to develop optimized, high-quality code deliverables, ensuring continual knowledge management, and adherence to organizational guidelines a...

This job is for the position of Direct Sales Executive (Direct Marketing) in Ghaziabad, Uttar Pradesh. We are looking for individuals with a background in Life insurance sales. As a Direct Sales Executive, your role involves conducting daily sales calls to educate customers on financial planning, provide complete product information, and acquire new business to achieve premium targets through effective customer acquisition. You will be responsible for following up on leads provided by the company to convert opportunities into successful sales and maximize customer value by offering additional insurance solutions tailored to their needs. Relationship building is a key aspect of this role, as ...

Job Description: As an Infoscion, your daily responsibilities involve interfacing with clients to address quality assurance issues and ensure utmost customer satisfaction. You will play a crucial role in understanding requirements, creating and reviewing designs, validating architectures, and delivering high-quality service offerings in the technology sector. Additionally, your tasks will include participating in project estimation, providing insights for solution delivery, conducting technical risk assessments, performing code reviews, and reviewing unit test plans. Guiding your teams towards developing optimized, top-notch code deliverables, fostering continuous knowledge management, and e...

Job Description: As a key member of the team, you will lead the delivery of client-focused procurement services and work towards continuously improving them. Your role will involve participating in diverse and time-sensitive activities to meet service KPIs, ensuring compliance, quality, and efficiency in service delivery. Developing strong business relationships with local stakeholders will be a key aspect of your responsibilities. You may also provide support to other team members and take the lead in resolving operational issues within your area of expertise. Role Overview: In this role, you will provide services in alignment with the service delivery scope to achieve specific KPIs. Your r...

As a professional in Managed Detection And Response based in Mumbai, India, you will showcase proficiency in Incident Management and Response, along with experience in security device management and SIEM. Your role will require in-depth knowledge of security concepts such as cyber-attacks, threat vectors, risk management, and incident management. Additionally, you should have experience in threat management and possess knowledge of various operating systems like Windows, Linux, and Unix, as well as applications, databases, and middleware to address security threats effectively. Moreover, you will be responsible for preparing reports, dashboards, and documentation, and demonstrating excellent...

The Benefits Operations Administrator (BOA) plays a crucial role in processing all activities pertaining to client benefits plans within Wipro tools while ensuring the fulfillment of client Service Level Agreements. It is imperative for the BOA to acquire a deep understanding of client plan provisions, identify opportunities for knowledge enhancement, and consistently deliver high-quality and timely services. One of the key responsibilities of the BOA is to effectively prioritize work in order to address client needs promptly. By demonstrating a comprehensive understanding of client plan provisions and actively engaging with clients to address their queries in a timely manner, the BOA ensure...

As a candidate for this position based in Bangalore, you should possess a degree in BCom, BBA, or any other graduate stream. Your role will require you to have a strong command of communication skills to effectively interact with clients and senior-level personnel. Additionally, you must exhibit excellent proficiency in Excel with good speed. In this role, you will be expected to handle Flexible Benefits Plan (FBP) Management, Income Tax Computation of Individuals, FFS Computation, and ensure process adherence and systemic working. It is essential that you demonstrate the ability to handle these responsibilities efficiently and effectively.,

As a Senior Manager - Operations in Noida, you will be responsible for end-to-end ownership of the account, ensuring process adherence and compliance, monitoring team performance, attendance, and driving passion for work excellence. Your role will involve formulating key result areas for team leaders and members, conducting regular appraisals and feedback sessions, managing performance and SLAs to enhance customer satisfaction, and coordinating staffing activities as per policies. You will be expected to effectively manage client relationships to sustain and expand existing business, thereby contributing to revenue generation. Additionally, you will oversee project budgets, schedules, and mu...

The Customer Relationship Manager plays a crucial role in ensuring that all team members follow the company's established processes and procedures. They are responsible for overseeing the entire purchase experience to guarantee customer satisfaction. By effectively managing relationships with customers, the Customer Relationship Manager helps to maintain a positive and enduring connection between the company and its clients. This role requires strong communication skills, attention to detail, and a commitment to upholding high standards of service.,