330 Process Adherence Jobs - Page 8

Operations Manager - Microfinance Operations Manager - Microfinance Job Purpose To manage the operations of the assigned branch. Duties and Responsibilities Responsible for branch operations including quality check of applications, disbursement initiation, file management, document management, and customer service. Take end-to-end ownership of disbursement turnaround time (TAT). Ensure effective cash management at the branch. Ensure adherence to vaulting process and policy. Monitor end-of-day (EOD) and beginning-of-day (BOD) activities related to respective branches and resolve issues. Respond to and resolve audit queries. Identify and provide inputs to bring automation in processes. Identif...

Role Overview: As a Support Manager at Deccan AI, you will be responsible for responding to queries received via the support desk in a meticulous and customer-focused manner. Your role will involve ensuring each response is accurate, timely, and aligned with official product manuals and project documentation. You will play a crucial role in maintaining the quality of support interactions and ensuring internal consistency in communication. Key Responsibilities: - Query Resolution: Respond to queries received through the support desk with clarity, accuracy, and a helpful tone. - Documentation Alignment: Ensure that all responses strictly adhere to official product manuals, project guidelines, ...

As a customer support agent, your primary responsibility will be to handle customer interactions via chat and ticketing channels, ensuring efficient and high-quality support. This role requires a minimum of 1 year of experience in Chat or Email Support. Key Responsibilities: - Engage in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Complete a maximum of 3 chats simultaneously and maintain an average response time in line with SLAs. - Respond to tickets using clear and concise language, utilise appropriate canned responses, and move tickets to the correct department/queue. - Develo...

Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewal for our online recruitment solutions through Outbound calls / emails, Campaigns and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and successful Go To Market Strategy. Business Renewal: Achieve sales targets by growing business from existing clients. Lead Generation: Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. Closure and Collection: Manage Prospects, negotiating and freezing on commercials taking them to a logical closure with require...

Job Objective: The objective of this role is to enhance our India client base by acquiring new business and renewal for our online recruitment solutions through Outbound calls / emails, Campaigns and Social Media. Job Description: New Client Acquisition: Accelerate customer adoption in India through well-developed sales engagements and successful Go To Market Strategy. Business Renewal: Achieve sales targets by growing business from existing clients. Lead Generation: Develop a database of qualified leads through referrals, digital media, canvassing and cold calling. Closure and Collection: Manage Prospects, negotiating and freezing on commercials taking them to a logical closure with require...

Qualification: Any IT Graduate Experience: 0 to 1 Year Salary: No bar for right candidate Data Modelling, Data Visualization, Data Analytics and Insights are required Skills. Candidate will need to follow processes to deliver tasks which support the team with designing new approaches, methodologies and modelling comprehensive dashboards and understands the business needs and transforming them into a feasible technical solution

As an AGM, Global Events Marketing at our company, you will be leading our global events strategy by planning, executing, and optimizing corporate events, trade shows, exhibitions, and owned events worldwide. Your role will involve working closely with Sales, Content, Design, and Marketing teams to ensure seamless execution and impactful engagement. Additionally, you will be responsible for vendor and organizer negotiations, budget management, and ensuring complete adherence to the event marketing playbook. Key Responsibilities: - Strategic Leadership: Develop and execute a global events strategy aligned with business objectives to enhance brand presence and generate pipeline. - Team Managem...

As an experienced Maintenance Strategy Development Engineer in the Engineering & Technology sector, your role will involve the following responsibilities: - Development & implementation of Maintenance strategies for Power and Utility equipment based on industry standards. - Develop & establish a system for monitoring the performance of Service Area and City O&M teams. - Provide technical & functional support to Circle and City Infra Maintenance teams. - Prepare FAR (Failure Analysis Report) with recommendations for corrective / preventive actions and monitor their implementation. - Recommend design changes to improve reliability / maintainability and reduce Opex. To qualify for this position...

As a Team Leader, you will lead a result-oriented team and be responsible for managing the Area Profitability, ensuring high-quality service, and Customer Relationship Management. You will maintain the desired portfolio quality for the specific Area assigned to you and own overall branch objectives and branch supervision. Your role will involve ensuring the achievement of overall branch targets by generating business through the team and effectively managing Customer Grievances by ensuring the trigger to the appropriate authority. Additionally, you will provide support for product launches and champion new sales initiatives. Key Responsibilities: - Lead a result-oriented team - Manage Area P...

As an experienced individual with a minimum of 3 years of warehouse operation experience, you will play a crucial role in overseeing the day-to-day operations to ensure process adherence and maintain a smooth workflow. Your key responsibilities will include: - Assigning tasks efficiently within the team and closely monitoring task execution. - Swiftly troubleshooting and resolving operational issues to minimize disruptions. - Training new employees and ensuring their understanding of operational processes. - Providing ongoing coaching, identifying skill gaps, and fostering continuous team improvement. - Driving professional development initiatives to promote team growth and enhance performan...

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents ...

JOB Title:Process Executive Performance & SOP Job Type: Full Time | Reporting to: Head Human Capital & Admin Location: Ahmedabad / Rajkot Department: Human Capital Management Experience: 0.51.5 Years CTC Package: As per industry standard Job Descriptions: Dsoft is looking for an enthusiastic Process Executive Performance & SOP to support our Human Capital team in strengthening performance management and standardizing processes across the organization. This role is ideal for junior professionals who are detail-oriented, eager to learn, and interested in process documentation, HR operations and organizational development. As a Process Executive, you will assist in managing the Performance Scor...

Location - Vizag Exp: 3-6 yrs Audit sales calls & CRM entries Track conversion & compliance metrics Provide QA feedback & training inputs Must know English + Telugu CRM tools (Zoho/Salesforce) Ensure process adherence & quality reports Perks and benefits ESOPs, PF, ESIC, Health Insurance, etc

As an Area Head at FINANCE BUDDHA for the Rest of Telangana Region, your role will involve setting up and scaling the Unsecured Loans DSA business. You will be responsible for building the business infrastructure, establishing a strong DSA network, and ensuring sustained revenue growth while upholding compliance and risk management standards. Key Responsibilities: - Develop and execute a business launch strategy to expand the Unsecured Loans business at the location. - Identify, onboard, and nurture high-performing Direct Selling Agents (DSAs) to drive unsecured loans. - Build brand visibility and create market awareness to drive channel acquisition. - Drive sales performance by setting and ...

As a Loan Branch Manager at our company, your role involves achieving sales targets while maintaining high portfolio quality. You will be responsible for leading a team of Loan Officers/Field Staff, designing a collection strategy, and conducting regular field visits to guide and motivate the team. Your daily tasks will include conducting morning and evening meetings with Loan Officers, maintaining branch compliance, and ensuring staff skill development through continuous monitoring and training. Key Responsibilities: - Achieving sales targets and maintaining portfolio quality - Leading and guiding Loan Officers/Field Staff to achieve business targets - Designing a collection strategy and av...

Role Overview: You will be responsible for providing technical support to users, ensuring minimal disruption to the IT environment. Your key tasks will include setting up clients" Mac iOS systems, installing client applications, troubleshooting hardware and software issues, and performing OS and Mac OS installations and troubleshooting. Additionally, you will be expected to document and maintain support logs, conduct software patch testing and management, and assist with firmware and driver testing and updating. Other responsibilities include troubleshooting client networks, training users as needed, and participating in business continuity planning and disaster recovery activities. Key Resp...

As a Customer Support Agent, your role will involve handling customer interactions through chat and ticketing channels to provide efficient and high-quality support. Your responsibilities will include: - Engaging in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Completing a maximum of 3 chats simultaneously and maintaining an average response time in line with SLAs. - Responding to tickets using clear and concise language, utilizing appropriate canned responses, and ensuring all customer questions have been sufficiently answered. - Developing and maintaining a thorough understandi...

About The Role Supports the delivery of procurement projects for defined solutions. Works on tasks/matters of limited complexity.Gains experience of the Procure-to-Pay (P2P) processes with guidance. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement activities and initiatives focusing on delivering operational quality and efficiency. About The Role - Grade Specific Role OverviewDevelops understanding of procurement policies and processesProvides delivery support to agreed procurement related projects to meet their deliverableInitiates building relationships with stakeholdersHas basic knowledge of the Stakeholder...

As a Queue Coordinator, you are responsible for managing workflow efficiently by monitoring queues, validating and assigning tickets or tasks, balancing workloads, and ensuring that SLA targets are met. Your role also involves handling customer service, communication, and documentation effectively to enhance the overall operational efficiency and customer experience. **Key Responsibilities:** - Monitor queues and incoming requests, ensuring completeness and accuracy. - Validate tickets, categorize issues, and maintain accurate logs as per standard operating procedures. - Assign tickets to appropriate resources, prioritizing urgent or high-priority items. - Re-route incorrectly assigned ticke...

As a Business Analyst at Denave, your role will involve turning data into knowledge to deliver the best possible solutions to clients. You will be responsible for engaging with stakeholders to gather requirements, analyzing business challenges, deriving insights, managing marketing and sales campaign analytics, ensuring process adherence, conducting business analysis, and supporting ad-hoc analysis and requests. Key Responsibilities: - Engage with stakeholders to elicit, document, and validate business requirements using structured techniques. - Analyze business challenges and opportunities to identify and prioritize needs across projects. - Translate business understanding into actionable i...

Role Overview: As a Credit Appraiser for Commercial Vehicles, your primary responsibility will be to conduct credit appraisals for loan applications. You will also be accountable for maintaining a high-quality portfolio and ensuring that the credit assessment targets are met within the specified Turnaround Time. Additionally, you will be in charge of overseeing Audit and Regulatory compliance at the location. Your role will involve coordinating with RCU verification vendors under the guidance of the RCM and making sound lending decisions based on thorough assessments. Key Responsibilities: - Conduct credit appraisals for loan applications of Commercial Vehicles - Maintain a high-quality port...

As an Internal Rating Validation professional at our organization, your main responsibility will be to validate ratings for corporate, SME, business banking, NBFC, MFI, broker, and bank clients across the bank. Your key activities will include conducting a detailed review and analysis of credit-related aspects such as industry trends, business operations, financial status, and management structure. You will also be involved in preparing rating rationale and providing explanations for any changes in risk scores. Additionally, you will be required to review any deviations from the credit policy of the bank and make recommendations or comments on proposals presented to the Board level credit co...

We are seeking a motivated and proactive HR Business Partner with 3-7 years of experience to join our HR team. As an HR Business Partner, you will play a crucial role in supporting business units by aligning HR practices with operational needs, ensuring the consistent implementation of HR policies and processes. Your responsibilities will include coordinating onboarding and induction programs for new hires, acting as the primary point of contact for employee queries and concerns, and assisting managers with the performance management cycle. In this role, you will be responsible for maintaining HR dashboards, monitoring key people metrics such as attrition, engagement, and productivity, and c...

As a candidate for this position based in Bangalore, you are expected to hold a qualification of BCom, BBA, or a graduate from any other stream. Your role will require you to have a good command over communication skills to effectively interact with clients and senior-level personnel. Additionally, proficiency in Excel with a focus on speed is crucial for this role. Your responsibilities will involve managing Flexible Benefits Plans (FBP), calculating Income Tax for individuals, and handling FFS Computation. It is essential that you adhere to processes and work systematically to ensure efficient operations. This position offers an opportunity to utilize your communication skills, Excel profi...

Job Title: Team Member Vehicle Auction & Repossession Location: Bangalore Salary: Up to 5 LPA About the Role We are looking for a professional with hands-on experience in vehicle auctions and repossession processes . The role involves managing end-to-end e-auction of repossessed vehicles, coordinating with brokers and legal teams, and ensuring accurate MIS reporting. Key Responsibilities Organise and manage e-auctions for repossessed vehicles. Maintain and update repossession and auction data. Coordinate valuations, legal approvals, and pre-sale notices. Follow up with brokers, portals, and internal teams for payments and vehicle release. Prepare daily/monthly MIS reports and ensure data acc...