216 Process Adherence Jobs - Page 7

This Major Incident Manager role based in Bangalore requires a skilled individual who excels in Leadership & Communication, Analytical Thinking, Technical Knowledge, Time Management, Root Cause Analysis (RCA), Stakeholder Management, Process Adherence, Continual Improvement, SLA/KPI understanding, Problem Management, and CMDB Configuration. The primary responsibilities include leading cross-functional teams during critical situations, effectively communicating findings and resolutions to stakeholders, prioritizing incidents, coordinating incident responses, resolving root causes promptly, managing stakeholders internally and externally, adhering to incident management frameworks like ITIL, i...

As a valued member of the Infosys delivery team, your main responsibility will be to collaborate with clients to resolve quality assurance issues and ensure utmost customer satisfaction. Your role will involve comprehending requirements, designing and reviewing solutions, validating architecture, and delivering top-notch service offerings to clients in the technology sector. Additionally, you will play a crucial role in project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews. Guiding and leading your team towards developing high-quality code deliverables, fostering continual knowledge management, and adhering to organizational guidelines and p...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. In the FSO_ Partnerships (hedge funds and Private equity Funds) role, you will be expected to have technical competency in various areas. This includes sound knowledge in the taxation of U.S investment partnerships (Hedge fund and Private Equity space), knowledge on securities analysis (such as wash sale, short sales, dividend analysis, etc.)...

As an EV Town Executive at MSXI, you will play a crucial role in executing the project on the field while enjoying an attractive compensation package and a promising career path. We are seeking individuals who are enthusiastic about this new and exciting opportunity. Your primary responsibility will involve managing EV Business Transformation activities for authorized dealers within your assigned territory. You will be instrumental in driving the achievement of all EV business and customer experience objectives for a specific group of authorized dealers. Your role and responsibilities will include: Improving the productivity of EV Sales Executives (DSE) and outdoor Test Drive Executives (TDE...

As a candidate for this position, you will be responsible for managing workmen on the production shop floor. Your main duties will include setting targets, overseeing the output of quality parts, and planning the necessary workforce to ensure smooth line production. It will be your responsibility to ensure that all processes defined are being followed at every work station. Additionally, you will need to plan for the required tools based on customer plans to guarantee that the hourly output goals are achieved. Your role will be crucial in maintaining efficiency and quality standards in the production process.,

You will be responsible for ensuring adherence to approved processes, policies, and manuals of the department. It will be your duty to ensure that the RBI and internal compliance matrixes are strictly adhered to.,

As a Talent Acquisition Lead, you will be responsible for overseeing a small core team of specialists and managing the daily workload to support business operations. In this role, you will be involved in workload management and allocation, process adherence, quality assurance, people management (attract, develop, engage, and retain), problem resolution, quality oversight, and reporting and performance evaluation. Your primary responsibility will be to ensure effective management of all assigned tasks within defined Service Level Agreements (SLAs) and ensure equitable distribution of workload among team members. You will provide encouragement to team members, communicate team goals, identify ...

The Channel Sales Manager - Toll and Transit will play a crucial role in ensuring the profitability of products and team. Working closely with Product Managers and other business units, you will be responsible for designing customer-first solutions for products and services in the Toll and Transit sector. Key responsibilities include managing a team of Issuer Managers, fostering quality partnerships, ensuring process adherence and compliance, coordinating with regulators to align product enhancements with regulatory guidelines, sourcing quality and speed, as well as focusing on customer and partner retention. The ideal candidate should possess a graduation degree in any field and have 2-5 ye...

The Application Administrator role involves supporting and improving internal business applications, primarily focusing on NetSuite. You will be responsible for optimizing the platform to meet changing business needs while providing support in line with ERP and IT service management best practices. This position requires effective collaboration, adaptability, and stakeholder engagement. Your key responsibilities will include managing user roles, permissions, and provisioning to ensure data security. You will also be involved in creating and maintaining documentation such as SOPs, user guides, and knowledge base articles. Additionally, you will translate business requirements into technical s...

The role of a Regional Collection Manager in the commercial vehicle sector involves managing a team and coordinating operational recovery activities to maintain the credit portfolio within the designated region. The primary responsibility includes administering corporate policies and procedures to minimize front delinquencies. Building relationships both within and outside the organization to identify opportunities for value creation is essential. The Regional Collection Manager is accountable for end-to-end collection activities in the assigned region, which contributes to the overall organizational objectives and plays a crucial role in budget planning and profitability. Responsibilities o...

You will be responsible for the day-to-day operations of the branch, focusing on customer service, quality, people management, and process adherence. Your role will involve ensuring the smooth functioning of all healthcare operations in the assigned hospital. This includes managing hospital policies and procedures to ensure that best practices are followed. You will also be responsible for leading and implementing change management initiatives to ensure the successful implementation of new processes and procedures. As the Male Branch Head, you will manage and supervise operational teams to ensure the efficient and effective execution of daily tasks and activities. It will be essential to coo...

As a candidate for this role, you will be responsible for achieving the Annual Operating Plan (AOP) targets. You will focus on maintaining portfolio quality in line with the Business Plan objectives. Your key performance indicators will include Return on Productivity (RO Productivity), ensuring hiring activities are in accordance with the budgeted numbers, and ensuring adherence to processes and compliance regulations. Additionally, you will be involved in promoting cross-selling opportunities to enhance revenue streams. Your role will also require you to work towards improving Branch Profitability and activating employees towards achieving organizational goals. Finally, you will be responsi...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality, and efficiency of delivery. Develops business intimacy with local Stakeholde...

Job Summary To support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokers Principal Duties/Responsibilities To work within the regulatory requirements as needed within the organization Work on excel and word documents for data gathering Help co-coordinate tasks for your International counterpart Extreme focus on quality with the understanding of the financial/legal implications Escalate errors and breaches to the Lead Consistently meet service levels agreed with all relevant parties involved in process Highlight anomalies in time Communicate to emails/Phone Calls in a professio...

You are a dynamic and experienced individual with a strong background in Client Servicing. Your passion lies in delivering excellence in client management, specifically within the exhibitions and events industry. Your leadership skills are exceptional, allowing you to mentor and inspire a team of client servicing professionals towards high performance and growth. Your strategic thinking capabilities will be put to use in developing and implementing plans to achieve revenue targets and drive business growth. As the primary point of contact for existing clients, you will be responsible for maintaining strong relationships and ensuring their needs are consistently met. Your keen eye for busines...

As an Infoscion, you will play a crucial role in the delivery team by engaging with clients to ensure quality assurance, resolve issues, and enhance customer satisfaction. Your responsibilities include comprehending requirements, designing, validating architectures, and delivering high-quality service offerings within the technology sector. Additionally, you will contribute to project estimation, provide insights for solution delivery, conduct technical risk planning, and oversee code and unit test plan reviews. Your leadership will be instrumental in guiding teams to develop optimized code deliverables, promote continuous knowledge management, and uphold organizational guidelines and proces...

The Security Program Manager in Sydney is responsible for leading and managing the Cybersecurity Landscape for clients, ensuring the successful delivery of all contractual obligations through thought leadership and support of cybersecurity strategy. With a minimum of 8 to 10 years of experience in the Cyber Security domain, the ideal candidate will manage various security tracks within the account, including Identity & Access management, Network Security, Endpoint Security, GRC, and Application Security. In this role, you will drive excellent Customer Satisfaction and NPS by collaborating with clients, partners, employees, and agencies to ensure project success. You will support the developm...

You have moderate experience with a minimum of 24 months. You must have at least 12 months of experience in at least one of the following areas: Software testing, Bugs triaging, Audits/quality checks, Subject matter expert, Technical issue resolution. You should have proficient working knowledge of MS Office or Google suite, along with basic experience with JIRA or ticketing tools. Exceptional reading comprehension and English writing skills are required, as well as basic knowledge of SQL. Experience in extracting and processing data using Excel/Google Sheets, including pivot tables and VLOOKUP is necessary. You should be proficient in data analysis techniques and root cause identification m...

As an Infoscion, your primary responsibility will involve interfacing with clients to resolve quality assurance issues and ensure high customer satisfaction. You will play a crucial role in understanding requirements, creating and reviewing designs, validating architecture, and delivering high levels of service offerings in the technology domain. Your involvement will extend to project estimation, providing inputs for solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Guiding your teams towards developing optimized, high-quality code deliverables, fostering continual knowledge management, and ensuring adherence to organizational gui...

Project description We are currently working with a well-known financial services organisation in Sydney which is currently using Calypso V16.1 as a front to back office system for Fixed income and IR derivatives business. The bank now wants to establish a cost-effective regression test service to cover execution and maintenance of Rates and Credit regression cycles. Responsibilities Establish and manage a regression testing service across the Rates and Credit Technology stack. Ensure coverage for both ad-hoc and scheduled monthly regression testing activities. Maintain and enhance existing regression test automation, in alignment with client expectations. Ensure test coverage across the fol...

Your role We are hiring a Cloud FinOps Professional with 912 years of experience for our Bangalore location. The ideal candidate will drive cloud cost optimization, financial governance, and cross-functional collaboration. Strong expertise in cloud platforms, budgeting, and cost analysis is essential. Join us to shape efficient cloud financial strategies. Define, create, and update cloud cost optimization strategies and plans. Measure, improve, and communicate financial performance and savings outcomes. Ensure process adherence and prioritize tasks aligned with FinOps goals. Approve savings plans and facilitate collaboration across engineering and finance teams. Provide FinOps best practice ...

You are a dynamic and experienced Customer Experience & Technical Service Desk trainer sought by our Training and Quality COE team to drive training initiatives that enhance customer interactions in CX BPM operations. Your role involves equipping agents and team leaders with the necessary skills, knowledge, and mindset to provide exceptional customer experience in a fast-paced, process-driven environment. Your key responsibilities include designing and delivering training programs focusing on customer service, communication, empathy, and process adherence. You will conduct onboarding and continuous learning sessions for customer experience teams across various verticals such as Voice, Chat, ...

As a Senior Business Manager, you will play a pivotal role in driving the success of client projects by ensuring clear understanding, effective communication, and strategic implementation. Your responsibilities encompass project management, client relations, strategy development, performance evaluation, and team leadership. Client Understanding and Communication: De-brief the entire project team on client's business, project objectives, and SOW. Map project objectives to monthly/quarterly/yearly targets, ensuring goals and deliverables are met. Take full responsibility for assigned clients, managing feedback and outcomes. Client Meetings and Feedback: Meet assigned clients monthly to review ...

Are you prepared to advance your career in the dynamic realm of Card Marketing Join our team to utilize your leadership abilities and spearhead innovation in campaign validation, contributing to significant projects and professional development. As a Business UAT Lead within Card Services, your primary responsibility will be to oversee a team of Card Marketing Campaign Validation Analysts. Your duties will include analyzing various credit card marketing campaign assets (online or offline), such as direct mail, online ads, emails, and microsites, to ensure the quality of individual assets and overall campaign quality before they are delivered to Chase Card customers. You will collaborate with...

You should have sound knowledge of the banking domain, including wholesale, retail, core banking, and trade finance. You must possess an in-depth understanding of RBI regulatory reporting and guidelines, such as the RBI ADF approach document. Your experience should include handling various important regulatory returns like Form- A, Form VIII (SLR), Form X, BSR, SFR (Maintenance of CRR), DSB Returns, Forex, and Priority sector lending related returns to RBI. Additionally, you should have a good understanding of balance sheets and P&L statements. Your responsibilities will include supporting clients through providing user manuals, conducting trainings and workshops, and preparing case studies....