60 Process Adherence Jobs - Page 2

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance among the sales staff. We are looking for a dynamic individual with deep sales knowledge, exceptional coaching skills, and a metrics-driven approach to performance improvement. Your duties will include designing and implementing training programs tailored for new joiners and existing sales teams. Regular training needs analysis and refreshers will be conducted to enhance performance. Monitoring, assessing, and enhancing the quality of customer interactions across all channels will be a key focus area. Evaluating team performance using metrics such as Conversion Rates, Call Quality, and Compliance will help drive continuous improvement. You will be expected to deliver feedback and coaching to enhance communication, sales pitch, and adherence to processes. Collaboration with Sales, HR, and Ops teams to align training initiatives with business goals is essential. Additionally, preparing reports and presenting insights to leadership on training effectiveness and quality improvement will be part of your responsibilities. The key skills required for this role include a minimum of 3+ years of hands-on sales experience, preferably in a tele-sales or B2C setup. You should have at least 5+ years of proven experience in training and quality, especially for customer-facing or sales teams. A data-driven mindset with proficiency in performance metrics analysis is crucial. Strong communication, presentation, and interpersonal skills are necessary for effective coaching. The ability to identify performance gaps and design targeted interventions is vital. Hands-on experience with CRM & Telephony Systems and Quality Tools will be considered a plus. This position is based in HSR Layout, Bangalore, and the working schedule is 6 days a week. Join us at WorkIndia and be a part of our mission to provide meaningful livelihoods to blue-collar individuals in India and beyond.,

At ANZ, we are committed to shaping a world where people and communities thrive, driven by a shared mission to enhance the financial well-being and sustainability of our customers. Our Institutional bank plays a crucial role in assisting our largest customers in moving trade and capital across the region, offering our employees excellent opportunities to enhance their technical expertise and advance their careers. As a Lending Operations Specialist based in Bengaluru at Manyata Tech Park, your primary responsibility will be to support the Lending Processing Manager from an operational standpoint. This involves interacting with customers and agents, coordinating with GCC and/or in-country teams to ensure the efficient delivery of loan fulfillment and life cycle management services. A strong understanding of Commercial Lending is essential for this role, along with proficiency in stakeholder management, operational planning and execution, team leadership, operational controls, and people management. Your typical day will involve ensuring high-quality outcomes are achieved within SLAs to maximize customer satisfaction, effectively driving changes while managing operational risks, identifying and implementing efficiency improvements, managing talent pipeline and leadership development, collaborating with senior stakeholders to execute the strategic plan for the team, and maintaining adherence to ANZ policies and regulatory requirements. Additionally, you will be responsible for promoting diversity and inclusion, driving staff engagement, and maintaining a culture of accountability and continuous improvement. The ideal candidate for this role will possess at least 12 years of experience in Commercial Lending, a deep understanding of the end-to-end lending process (especially the drawdown phase), familiarity with loan fulfillment, lifecycle management, and risk identification, strong problem-solving and analytical skills, organizational abilities, and the capacity to work both independently and as part of a team. Other key attributes include attention to detail, process adherence discipline, coaching and mentoring skills, setting measurable goals, providing regular feedback, and creating a culture of ownership and growth. Joining ANZ means being part of a dynamic environment where meaningful contributions are made to provide banking and financial services across various markets. With a focus on driving transformation and fostering a culture of inclusivity and belonging, ANZ offers a range of flexible working options and benefits, including access to health and well-being services. We are committed to building a diverse workplace and encourage applications from all individuals, including those with disabilities or access requirements. Let us know how we can support you during the recruitment process or in the role itself.,

You will be joining Dr. Aravind's IVF Fertility & Pregnancy Centre as a Male Operations Executive/Admin (Hospital) in a highly motivated and experienced capacity. Your primary responsibility will involve overseeing the day-to-day operations of the branch with a strong focus on customer service, quality, people management, and process adherence. It will be essential for you to ensure the smooth functioning of all healthcare operations within the assigned hospital by managing policies, procedures, and enforcing best practices. Your role will also include leading and implementing change management initiatives to facilitate the successful adoption of new processes and procedures. You will be required to manage and supervise operational teams to guarantee the efficient and effective execution of daily tasks and activities. Effective coordination with doctors, nurses, and other hospital staff will be crucial to maintaining seamless operations. Furthermore, you will be responsible for handling the hospital's revenue, managing budgets, and allocating resources to achieve operational goals. The ideal candidate for this position should possess a UG or PG education qualification along with a minimum of 3 years of relevant experience. The salary offered for this role ranges from 25K to 30K and the work location is based in Sundarapuram, Pollachi, Thudiyalur, and Ganapathy. This is a full-time position that requires your presence at the workplace.,

You are a dynamic and experienced individual with exceptional business acumen in client servicing within the exhibitions and events industry. You are passionate about delivering excellence in client management and possess a deep understanding of the sector. Your role involves leading, mentoring, and inspiring a team of client servicing professionals to ensure high performance, motivation, and career growth. You will develop and maintain strong relationships with existing clients, identify and nurture new business opportunities, and negotiate terms and agreements to achieve favorable outcomes for both parties. You will be responsible for developing and implementing strategic plans to achieve revenue targets, improve client satisfaction, and drive business growth. Ensuring meticulous adherence to all defined processes and systems of the company is crucial, fostering a culture of being process-driven to maintain consistency, efficiency, and quality within the team. Collaboration with internal teams including design, production, and operations is essential to deliver integrated solutions that meet client objectives. As a strategic thinker, you will stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and risks. Establishing metrics and KPIs to monitor team performance, client satisfaction, and project profitability is a key aspect of your role. You must have a master's degree in Business Administration, Marketing, Communications, or a related field, along with proven experience in client servicing or account management roles within relevant industries. Your leadership skills, attention to detail, organizational abilities, and process orientation will be crucial in this role. Excellent communication and interpersonal skills are required to build rapport and trust with clients and colleagues at all levels. Proficiency in project management concepts, strong negotiation skills, and business acumen are also essential. You should be a creative problem solver with a customer-centric approach, able to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude. Willingness to travel globally for client meetings, industry events, and project installations is necessary. The position is full-time and permanent, with benefits including Provident Fund. Experience of at least 5 years in client servicing is required. If you meet these requirements and are ready to take on this challenging and rewarding role, please drop your resume at charmi@pinkskyhr.com.,

You will be responsible for developing an understanding of procurement policies and processes to provide delivery support to agreed procurement-related projects. Building relationships with stakeholders and having basic knowledge of the stakeholder community within the work perimeter will be key aspects of your role. Maintaining a proactive working attitude towards stakeholders/clients and understanding procurement policies and processes are essential for success in this position. Additionally, you will contribute to a positive and collaborative team culture while monitoring process adherence across the work perimeter and escalating issues as needed. Identifying, reporting, and participating in process improvements implementation will also be part of your responsibilities. Your general responsibilities will include supporting the adoption of procurement solutions to ensure they are well-received by stakeholders, handling basic procurement solution inquiries with professionalism and client-centricity, and building relationships with internal and external stakeholders to align them towards procurement solutions. You will also be responsible for following processes according to procedures or work instructions provided by the supervisor, supporting adherence to existing processes, and helping the team achieve common goals. It is important that you are supportive of knowledge and best practice sharing, demonstrate basic knowledge of relevant processes and procedures, and act in accordance with overall procurement policies and processes. You should continually strive to simplify, standardize, and improve processes subject to the approval of senior professionals, as well as seek out ways to improve stakeholder/client satisfaction.,

You will be joining Dr. Aravind's IVF Fertility & Pregnancy Centre as a Male Operations Executive/Admin (Hospital) in a full-time capacity. Your primary responsibility will be overseeing the day-to-day operations of the branch, with a strong focus on customer service, quality assurance, people management, and adherence to established processes. Your duties will include ensuring the smooth functioning of all healthcare operations within the assigned hospital, including the management of hospital policies and procedures to guarantee the adoption of best practices. You will also play a key role in leading and implementing change management initiatives aimed at successfully introducing new processes and procedures. In this role, you will be tasked with managing and supervising operational teams to ensure the efficient and effective execution of daily tasks and activities. Collaboration with doctors, nurses, and other hospital staff will be essential to maintain seamless operations and uphold high standards of care. Furthermore, you will be responsible for handling the hospital's revenue, managing budgets, and allocating resources to achieve operational goals. The ideal candidate should have a minimum of 3 years of experience in a similar role and hold a degree at the undergraduate or postgraduate level. The position offers a competitive salary ranging from 25,000 to 30,000 INR and is located in Sundarapuram, Pollachi, Thudiyalur, Ganapathy. As this is an in-person role, your presence at the workplace will be required to fulfill your duties effectively.,

Leads the delivery of client-focused procurement services and continuously strives to improve them. Participates in meeting service KPIs by executing diverse and time-sensitive activities, while considering compliance, quality, and efficiency of delivery. Develops business intimacy with local stakeholders. May lead and/or provide support to other team members in resolving operational issues within own process expertise. Role Overview: - Provides services according to the Service Delivery scope to meet specific KPIs. - Supports delivery of procurement services into the business. - Maintains a proactive working attitude towards the client. - Has basic knowledge of the stakeholder community within the work perimeter. - Manages relationships with stakeholders. - Understands P2P processes and has knowledge about cross-functional work. - Monitors process adherence across work perimeter and escalates as needed. - Coordinates/supports junior professionals in process adherence and problem-solving. - Identifies, reports, and participates in process improvements implementation. General Responsibilities / Accountabilities: - Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targets. - Demonstrates knowledge of processes and procedures relevant to the function. - Accountable for process compliance within the work perimeter. - Responsible for a customer-focused service towards the client, reacting to client requests and queries in a timely fashion. - Responsive to local stakeholders in solving day-to-day activities. - Provides subject matter expertise as needed by other team members. - Supports junior professionals in day-to-day activities and helps the team to achieve common goals. - Acts in alignment with overall procurement policies and processes. - Continually strives to simplify, standardize, and improve processes. - Continually seeks out ways to improve client satisfaction. - Proactively shares knowledge on P2P and Service Delivery procedures with other service delivery team members. - Supports transformation projects activities. Skills (competencies): [To be completed as per the provided job description],

As an Internal Rating Validation specialist at our organization, your primary responsibility will be to evaluate and validate credit ratings for corporate, SME, business banking, NBFC, MFI, broker, and bank clients. Your key activities will revolve around conducting detailed reviews of credit aspects such as industry analysis, business evaluation, financial assessment, and management scrutiny. You will be expected to prepare rating rationale and provide explanations for any changes in risk scores. Additionally, part of your role will involve reviewing deviations to the credit policy of the Bank, offering recommendations and comments on proposals presented to the Board-level credit committee, and approving judgmental rating actions as per the delegation matrix. Collaboration with stakeholders from Credit and Business departments for decision-making purposes will be crucial. Effective interaction with various business and credit groups across different sectors including Large Corporates, Emerging Local Corporates, NBFCs, Brokers, MFIs, Projects, Small and Micro Enterprises, and Business Banking is essential for this role. You will also be responsible for resolving internal audit, external audit, and RBI queries efficiently. Furthermore, you will play a vital role in recommending on the classification of Borrowers under Financial Difficulty, updating industry risk scores, monitoring industry developments, benchmarking companies within sectors, and ensuring adherence to defined processes and timelines. Moreover, you will be tasked with defining and facilitating the achievement of goals and key performance indicators for your direct reports, implementing performance management processes effectively, nurturing talent within the team through guidance and coaching, developing a talent pipeline for key roles, and mentoring high potential individuals within the organization. In summary, your role as an Internal Rating Validation specialist will require meticulous attention to detail, effective communication and collaboration skills, a proactive approach to problem-solving, and a strong commitment to upholding organizational standards and objectives while fostering talent development within the team.,

At ANZ, we are dedicated to shaping a world where people and communities thrive, with a common goal of enhancing the financial well-being and sustainability of our customers. Our Institutional bank focuses on assisting our largest customers in moving trade and capital around the region, providing our employees with excellent opportunities to enhance their technical expertise and advance their careers. As a Lending Operations Assistant, your primary responsibility will be to support the Lending Processing Manager from a lending operational perspective. This role involves interacting with customers and agents, coordinating with GCC and/or in-country teams to ensure the delivery of loan fulfillment and life cycle management services. Strong knowledge of Commercial Lending is essential for this position, along with skills in stakeholder management, operational planning and execution, team management, operational controls, and people management. Key Responsibilities: - Ensuring quality outcomes are delivered within SLAs to maximize customer satisfaction - Driving changes effectively while managing day-to-day operations - Identifying and minimizing operational risks proactively - Improving efficiency and effectiveness within the teams - Managing talent pipeline and leadership development - Collaborating with senior stakeholders to establish and execute the strategic plan for the team - Streamlining processes to enhance customer experience - Identifying trends, risks, and issues, and resolving or escalating them as needed - Ensuring adherence to ANZ policies, processes, and regulatory requirements - Supporting a performance management culture and promoting diversity and inclusion - Implementing ongoing improvements to reduce operating costs - Driving staff engagement and maintaining audit ratings Required Skills and Experience: - 12+ years of experience with a strong knowledge of Commercial Lending - Deep understanding of the end-to-end lending process, particularly the drawdown phase - Familiarity with loan fulfillment, lifecycle management, and risk identification - Strong problem-solving, analytical, and decision-making abilities - Organizational skills to manage multiple initiatives simultaneously - Ability to work collaboratively and independently - Attention to detail, process adherence, and quality control - Focus on customer experience and continuous improvement - Coaching, mentoring, and capacity planning skills Joining ANZ means being part of a dynamic team that makes a significant impact in the banking and financial services industry across various markets. Our Bengaluru team, with over 7,500 employees, plays a crucial role in delivering the bank's strategy and serving millions of customers worldwide. We value diversity and inclusivity, offering flexible working options and a range of benefits to support our employees. We are committed to creating a diverse workplace and encourage applications from all backgrounds. If you require any adjustments or support during the recruitment process, please let us know.,

Leads medium-complex Procurement projects for new solutions and continuously strives to improve them. Participates in Procurement value delivery projects, executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with project related Stakeholders. Strongly focused on new solution change adoption.Supports other team members in resolving project delivery issues within own procurement solution expertise. - Grade Specific Role OverviewLeads medium complex new procurement solution to meet deliverablesLeads medium complex new procurement solution design and feasibilityBuilding data logic data gathering or reporting for new procurement solution requirementsDevelops relationships with StakeholdersStrongly focused on new procurement solution change adoption and alignment with key stakeholdersLeads new procurement solution hypercare and post go live maintenanceUnderstands Procurement policy and processesEngages stakeholders towards new ESG related initiatives and sustainable Procurement ambitionHas knowledge about crossfunctional workMonitors process adherence across work perimeter and escalates as needed Identifies, reports and participates in process improvements implementationSeeks for procurement solution continuous improvementGeneral Responsibilities AccountabilitiesResponsible for new Procurement Solution project delivery outcomes as per agreed scope objectivesStrongly focused on new Procurement Solution change adoption including post go live maintenanceFacilitates change management process to ensure new Procurement solution is well received by StakeholdersProvides services according to the scope related to new Procurement solution projectDemonstrates knowledge of new processes and procedures relevant to the function Cooperates with crossfunctional teams to ensure right solution alignmentDevelops intimacy with internal within Procurement and external Stakeholders to align them towards new Procurement solutionMonitors the new service delivery process to ensure successful operations adaptation and optimal outcomesDrives change impact quantitative evaluation to increase organization awareness of Procurement solution impactHandles new solution inquiries demonstrating professionalism, competence, and clientcentricitySupports service delivery teams in their new solution adoption e.g., trainings and documentationProvides guidance and proactively shares knowledge on new procedures with junior professionals, promoting a collaborative working culture Enforces and updates all procurement policies, relevant procedures and compliance processesContinually seeks out ways to improve Stakeholders Client satisfaction Skills (competencies)

Overview: As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs. Key Responsibilities: Resolve customer queries via various communication channels (Chat Support, Calling, Email). Process customer requests, including changes to registration, service pauses, and referrals. Meet daily performance targets set by the team lead. Perform additional tasks as assigned. Required Skills: Clear communication and strong problem-solving abilities. Emotional intelligence and professionalism in customer interactions. Attention to detail in processing requests. Benefits: Travel allowance Food Allowance Overtime pay If you're passionate about customer service, apply today! https://habuild.keka.com/careers/jobdetails/78042

As an Infoscion, your primary responsibility will be to interface with clients for quality assurance issue resolution and ensure high customer satisfaction. You will be involved in understanding requirements, creating and reviewing designs, validating architecture, and providing high levels of service offerings to clients in the technology domain. Project estimation, solution delivery, technical risk planning, code reviews, and unit test plan reviews will also be part of your role. Leading and guiding your teams towards developing optimized high-quality code deliverables, continual knowledge management, and adherence to organizational guidelines and processes are essential aspects of your contribution. Your role will involve building efficient programs and systems to support clients in their digital transformation journey. Preferred skills for this role include experience with Cloud Platform and databases on Azure, as well as proficiency in Java and Springboot technologies. If you believe you have the necessary skills and experience to help clients navigate their digital transformation journey, this opportunity at Infosys is the ideal place for you.,

Hiring Only for Candidates from Mumbai Location. Company's Details & Criteria: Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat (Blended Process) Shift Timings: 6.30am to Midnight 11.30 PM (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for Immediate joining. Salary Package: Between 16,500 Up to 18,200 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Mandatory: Excellent Communication Verbal & Written in English. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Ramesh pal -7303443025 Kindly drop your resume on below mail ID ramesh.pal@foundever.com

Hiring Only for Candidates from Mumbai Location. Company's Details & Criteria: Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat (Blended Process) Shift Timings: 6am to Midnight 12am (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for Immediate joining. Salary Package: Between 16,000 Up to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Mandatory: Excellent Communication Verbal & Written in English. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: SAP Security. Experience3-5 Years.

• Handle accurate data entry, updates, and validation. • Support reporting, maintain clear documentation, assist in database tasks. • Coordinate with teams like IT and Research, and promptly escalate data issues to ensure accuracy and integrity.

Greetings from Foundever. Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Fixed Salary = Between 16,000 to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Hiring for Immediate Joiners Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

YouWillBe Responsible For : Coordinate data from various applications and teams to prepare accurate Daily , Weekly,Monthly, and Quarterly Reportsfor clients within specified deadlines. Assist in addressing client queries promptly and effectively within the stipulated time frame . Proficient in working with minimal supervision while handling process queries. Provides training and support to new team members. Assists the Lead in implementing development plans for new team members Strictly follows policies and procedures while working on reports, ensuring the highest standards of Quality and Timelines. Contribute in data testing for various items in new and ongoing GCCP projects. Assist Seniors with issues pertaining to items Process. Assist other Client Reporting teams with on heavy production periods. Ensure Team Lead/ Manager is made aware of any item which is deemed to be aware of. Work Experience / Knowledge: 2-3 yrs. of previous experience in financial services industry, with good operations exposure Understanding of Asset Management Industry and understanding of performance calculations is preferred. Skills / Other Personal Attributes Required: Team Player Excellent communication skills Eye for detail and accuracy Flexibility and adaptability Able to work independently and drive initiatives individually whenever require.

Join ZestFindz as you'll be responsible for end-to-end onboarding of vendors on the ZestFindz platform. Includes outreach, documentation, product uploads, support, and training. Ensures smooth seller activation, follow-up, and post-onboarding success

Very good experience in PKI Signature implementing using agents like Adobe and key Must have experience in Entrust Services work experience Work experience in On Premises Service implementation. Good hands on experience in : 1. Solution Components : 1. Root CA Entrust Certificate Authority with embedded database and Cloud HSM for Dev, QA and Production environments 2. RA Layer Entrust Administration services (UMS, CES, CSRES, AES) Workstations Entrust Certificate Agent for Windows and macOS 2. Deployment and Testing : 1. Creating and deployable packages for Entrust Certificate Agent for Windows/macOS in the Development environment 3. Project Plan and Resources : 1. Resource allocation and APM IDs for resource requests are necessary Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: PKI - Certificate Management. Experience5-8 Years.

Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: Fortinet Firewall. Experience5-8 Years.

Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Mandatory: Excellent Communication Verbal & Written In English. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Approx. Salary = Between 16,000 Up to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 0 to 2 years of experience in Spoken English Communication,Basic Computer Knowledge,Customer Interaction,Incident Management, Service Desk Operations, Ticketing System Knowledge to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. Job Description: Must have skills: • Spoken English • Basics of Computer functions • Customer interaction. • Basics of Excel. • Knowledge of Ticketing system. Daily Job responsibilities: Typical responsibilities Business/Customer • Perform activities mentioned in KRA/Position summary based on defined guidelines in SOPs/Runbooks with business impact understanding • Adherence to customer security and compliance requirements • Adherence to customer communication etiquettes • Ensure stated productivity requirements for the engagement Project/Process • Contribution to continuous service improvement plans (CSI) Team/People • Contribute to and participate proactively in knowledge sharing sessions • Act as a buddy for new hires Organization • Adherence to Organizational policies and processes (including Cognizants security policies, LP, timelines etc.). Degree of Independence/Supervision required. • Performs routine and standard tasks independently • Take decisions as per laid down procedures / process on Technical Solutions & escalations related to own area of work • Seeks approval for process deviations, for routine and low priority incidents • Seeks approval for process deviations, for new & Unique /Urgent High Priority Issues related to technical aspects To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number:Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

Hiring Only for Candidates from Mumbai Location. Company Name: Foundever. Location - Andheri East (Chandivali) Work Mode: Work from Office Role: Customer Service Representative. Process: Voice / Chat. Requirement: HSC + 6 Months of experience / Graduate freshers can apply. Job Summary: We are seeking a friendly and efficient Customer Service Representative to join our team. The ideal candidate will provide exceptional support to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, chat. Assist customers with product or service questions, order processing, and troubleshooting. Resolve customer complaints and issues with patience and empathy. Maintain accurate customer records and document interactions in the CRM system. Collaborate with other departments to ensure timely resolution of customer concerns. Provide product information, updates, and recommendations when appropriate. Follow company policies and procedures to maintain quality standards. Identify opportunities to improve the customer experience and suggest process enhancements. Skill: Excellent Communication Skills (Spoken and Written). Customer Service Skills. Shift Timings: 6am to Midnight 12 (Any 9 hours rotational shift) Working Days: 6 Days Working with one rotational weekly off. Candidate should be comfortable working in night shifts Age Eligibility: 20 years to 39 years. Candidates should be available for immediate joining. Approx. Salary = Between 16,000 Up to 18,000 + Performance Incentives. Depending Upon the HR Round Salary Will be offered. Transport Facility: Centralized Pick Up and Drop from Andheri Station and Ghatkopar Station. One way Pickup OR Drop from your Doorstep depending upon the shift timings. Candidates those who are interested to apply. Connect on call with HR Manali Pawar 9324290301. OR Kindly drop your resume on below mail ID manali.pawar@foundever.com

Resource should have 5+ years of experience into Sales and Business Development with Sea / Ocean Freight Industry Understand customer requirements and offer customized freight solutions (air, sea, or land) to meet their needs.