1 Procedure Understanding Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

Cummins Talent Acquisition logo
Contact Center Analyst (Team Leader) Cummins Talent Acquisition

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for providing data and analysis of Customer Support activities, performance, and issues to Customer Support Supervisors and Managers. As a member of the Contact Center team, you will play a crucial role in monitoring the Automatic Call Distribution System, developing reports and analysis, and actively participating in continuous improvement activities. Key Responsibilities: - Provide data and analysis of activities, performance, and issues for Supervisor and Manager review - Monitor Automatic Call Distribution System and develop reports and analysis - Participate in continuous improvement activities and support process changes in line with customer expe...

Posted 2 days ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies