Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact! The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Strong knowledge and experience in database design, modelling and development using PL SQL. Minimum of 6 years. Proficiency with Oracle databases and tools, such as SQL Developer and Toad In-depth understanding of SQL tuning and optimization techniques Knowledge of database performance monitoring and troubleshooting Familiarity with ETL processes and data integration techniques and Strong analytical and problem-solving skills Preferred Technical And Professional Experience Ability to work in a fast-paced environment and meet deadlines Knowledge of agile software development practices is a plus Bachelor's degree in computer science or a related field is preferred, but not required Show more Show less

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact! The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Strong knowledge and experience in database design, modelling and development using PL SQL. Minimum of 6 years. Proficiency with Oracle databases and tools, such as SQL Developer and Toad In-depth understanding of SQL tuning and optimization techniques Knowledge of database performance monitoring and troubleshooting Familiarity with ETL processes and data integration techniques and Strong analytical and problem-solving skills Preferred Technical And Professional Experience Ability to work in a fast-paced environment and meet deadlines Knowledge of agile software development practices is a plus Bachelor's degree in computer science or a related field is preferred, but not required Show more Show less

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact! The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Strong knowledge and experience in database design, modelling and development using PL SQL. Minimum of 6 years. Proficiency with Oracle databases and tools, such as SQL Developer and Toad In-depth understanding of SQL tuning and optimization techniques Knowledge of database performance monitoring and troubleshooting Familiarity with ETL processes and data integration techniques and Strong analytical and problem-solving skills Preferred Technical And Professional Experience Ability to work in a fast-paced environment and meet deadlines Knowledge of agile software development practices is a plus Bachelor's degree in computer science or a related field is preferred, but not required Show more Show less

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Designs and executes testing for applications and systems implemented using custom technologies Has deep skills in core testing, technical testing and business domain/processes to perform all the levels of testing Preferred Technical And Professional Experience Functional, system integration, end to end across the application User acceptance testing using automation Show more Show less

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Designs and executes testing for applications and systems implemented using custom technologies Has deep skills in core testing, technical testing and business domain/processes to perform all the levels of testing Preferred Technical And Professional Experience Functional, system integration, end to end across the application User acceptance testing using automation Show more Show less

About This Role Wells Fargo is seeking a Compensation Associate on the Total Rewards team to partner with Executive Compensation, Incentive Design and Delivery, and Compensation Delivery Centers of Excellence teams to administer, develop and deliver reporting, and adhere to established procedures and controls for assigned business initiatives, programs, special projects, and ad hoc requests. Including, helping to develop competitive base salary, incentive and executive compensation structure and administer compensation to team members to reward and retain employees. In This Role, You Will Participate in conducting research to support compensation strategies, programs, and solutions across a business or enterprise function, ensuring alignment with key organizational goals Review basic issues, policies, or procedures for which answers can be quickly obtained, related to low risk tasks and deliverables with narrow impact Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of policies, procedures, and compliance requirements Provide information to managers, colleagues, and stakeholders, including internal, as well as external customers Required Qualifications: 6+ months of Compensation or Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in one or a combination of the following: India/Philippines/United States/Global Rewards (compensation and benefits) execution and administrative support, payments operations, payroll, automation, project management, implementation, business operations or strategic planning in financial services demonstrated through one or a combination of the following: work experience, training, military experience, education. Excellent understanding and experience of India/Philippines/United States/Global compensation and benefits practices and follows guidance/procedures to support compensation operations spanning across Executive Compensation, Incentive Design & Delivery and Compensation Delivery functions. Ability to support compensation and incentive administration, reporting, and servicing needs. Possesses experience in, acumen for, and success with Complex/large data analysis; and provides necessary professional and/or technical level support and guidance. Ability to instill necessary risk and control measures in delivery, procedures and reporting activities, including development and maintenance of project, scope documents, etc. Ability to perform compensation and benefits program analysis, maintenance and administration, and the related processing, procedural, control, and reporting requirements of assigned tasks. Consults with colleagues in the Executive Compensation, Incentive Design & Delivery and Compensation Delivery Centers of Excellence, Payroll/HR Operations, and other stakeholders to establish, monitor and review performance and delivery Result-oriented mindset with excellent verbal, written, and interpersonal communication skills Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) skills, specifically Excel Must have advanced skills in MS Excel including the ability to create data models, formulas, pivot tables, macros, VBA and power pivot reports. Excellent analytical skills and ability to navigate through ambiguity and infer complex data models/representations. Excellent accuracy, high quality, eye for detail, and a risk and control mindset. Job Expectations: Participate in conducting research to support compensation strategies, programs, and solutions across a business or enterprise function, ensuring alignment with key organizational goals Review basic issues, policies, or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrow impact. Receive direction from supervisor and exercise judgement within defined parameters while developing understanding of policies, procedures, and compliance requirements. Partner with the Total Compensation Delivery & Administration team, follow procedure and control documentation for uploading base pay updates, one-time payments, on-demand payments, year-end compensation review inputs, and other compensation adjustments in Workday. Be responsible for adhering to retention requirements of important documentation that is essential to executing our controls and ensuring the successful completion of HR-deliverables associated with the assigned transaction. Be responsible for engaging with other associates on both the US and International Compensation teams for various assigned transactions. Provide information to managers, colleagues and stakeholders, including internal as well as external stakeholders Provide Support Annual attestation process for retired employees who continue to receive previously issued awards of Restricted Stock Rights Provide Support for HR M&A support processes for Corporate Transactions during the transition and post-close deal phases Support processes like (but not limited to) Employee stock purchase plan support and Executive Compensation mailbox. Be supporting various ad Hoc initiatives and projects as required by the Executive Compensation, Incentive Design and Delivery and Compensation Delivery Centers of Excellence, from time to time. Provide support for a variety of diverse support functions and/or operations/production oversight for the Human Resources Total Rewards team. Support the operations and reporting needs of the Executive Compensation and Compensation Delivery Centers of Excellence. Work with Human Resources databases and technology platforms relevant to the assigned work. Pull, review, analyze, verify, and track intricate employee data using advanced functions in Excel. Administer programs, projects, or processes specific to the business and are administrative in nature. Facilitate efficiency, quality, cost effectiveness of solutions, and escalate concerns related to the assigned operation. Adhere to and support the Executive Compensation team's and Compensation Delivery COE's procedures, processes, and controls. Coordinate and monitor implementation and maintenance of processes, procedures, and policies. Interact with U.S.-based Executive Compensation and Compensation Delivery COE colleagues on operational initiatives. Shift timings: 1:30 pm -10:30 pm IST Posting End Date: 19 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-460201 Show more Show less

Summary Of Responsibilities Respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc. Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over the telephone call, email, fax etc. Execute drug safety data management processes – a combination of call intake, call dialogue documentation, peer review, case follow-up. Perform and support different activities as assigned – tracking several types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources. Create and revise training materials based on procedural, system, and regulation updates. Responsible in conducting trainings and checks the effectiveness of the trainings as required. Assume responsibility for quality of data processed. Any other duties as assigned by management. And all other duties as needed or assigned. Qualifications (Minimum Required) Bachelor’s or Masters in Pharmacy or Life Science or Medical Science or related area + 2 to 3 years of safety experience. BS/BA + 2 to 3 years of safety experience. MA/MS/PharmD + 1 to 2 years of safety experience. Associate degree + 4-5 years relevant experience** (or 2+ years safety experience) * Non degree + 5-6 years relevant experience** (or 2+ years safety experience) * Fortrea may consider relevant and equivalent experience in lieu of educational requirements. *Safety experience includes actual experience processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions. **Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, partly in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitor, Regulatory Affairs, or Quality Assurance. Fluent in English, both written and verbal. Experience (Minimum Required) Experience in call center operations is preferred Preferred Qualifications Include Degree preferred (but not necessarily) to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Life Sciences, and Chemistry. Good written and verbal communication skills. Ability to receive and manage in-bound and out-bound calls. Ability to analyze and synthesize medical information. Good understanding of regulatory requirements, good Pharmacovigilance practices and ICH GCP guidelines. Technical proficiency with Microsoft Office suite applications. High degree of accuracy with attention to detail. Functions as a team player. Ability to work independently with moderate supervision. Learn more about our EEO & Accommodations request here. Show more Show less

Job Responsibilities: A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members, as well as client contacts from user to C-level, to drive consensus on technology solutions. Solutions Engineers work on a wide array of assignments, including operations and IT strategies, account management, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance. Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps. Innovation Management: Bring focus to a client's decision-making process, by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new technology frameworks and governance processes that continue to deliver value far throughout, and beyond, the engagement. Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with FirstHive CDP Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps. "Solutioning" is fundamental to the SE role. It is important to realize this will include assisting the client, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the client, by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the FirstHive technologies to address the core challenges and objectives that are uniquely identified for each customer. Discover the client’s business needs, and position the best FirstHive solution to achieve those business objectives Build and present customized solutions and demonstrations focused on FirstHive’s offerings for multiple user personas, showing how FirstHive will accelerate their business strategies and a path to value. Convey a deep understanding of the client's architecture as it pertains to FirstHive’s solutions Create detailed documentation including business requirements, technical requirements, solution note, wireframes, UI + UX, process & data flows, user stories, user guides Take end-to-end ownership of the client experience and satisfaction with FirstHive’s solutions & services, including implementation, customisation, tracking, demos, new requirements, issues, support, and new product feature requests. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position Ability to travel or relocate based on territory alignment and region, discussed before joining. Required Qualifications: B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role, especially in Solution Engineering or client-facing Technical Product management roles, in a SaaS company. Knowledge of Databases, Data platforms, Cloud technology, UI/UX, APIs, and web technology Proficiency in wireframing, preparing process flows, BRDs, Solution notes, User Stories with Acceptance criteria. Problem-Solving: Ability to analyze complex business challenges and devise innovative solutions using Data SaaS products. Knowledge of Figma, JIRA, Lucidchart, Git, Adobe XD, and proficiency in creating techno-functional documents & powerpoint presentations Solid oral, written, presentation, collaboration and interpersonal communication skills, Client handling skills preferred. Customer focus: Ability to work closely with customer, sales, product, support and developers to understand and help in solving business & technical problems Adaptability: Ability to adapt to changing priorities and requirements in a fast-paced environment. Minimum of 4 years of professional experience Why work with us? Opportunity to work with a fast growing global B2B SaaS startup Great growth opportunities and competitive, best-in-class remuneration. A team of colleagues fuelled by collaboration and a company deeply committed to integrity and responsibility Location: Delhi Mumbai Industry Technology, Information and Media Employment Type Full-time Show more Show less

Trinity Health Group is an established healthcare and eye care service provider in Palakkad (Kerala), and we are currently seeking highly skilled and experienced Interventional Cardiologist to join our proposed state-of-the-art cardiac centre. The successful candidate will be responsible for performing advanced cardiac procedures and leading our Cardiac Care team and Cath Lab technicians to deliver exceptional patient care services. Key Responsibilities Perform complex interventional cardiac procedures including diagnostic angiograms, coronary angioplasties, stent implantations, and other catheter-based interventions Evaluate and manage patients with various cardiac conditions, providing pre-procedural consultations and post-procedural care Lead the Cardiac Care team and Cath Lab technicians, providing clinical guidance and expertise Ensure adherence to safety protocols and quality control standards within the Cath Lab Collaborate with multidisciplinary teams including cardiac surgeons, non-interventional cardiologists, anaesthesiologists, and critical care specialists Participate in on-call rotation for emergency cardiac procedures Contribute to quality improvement initiatives and the development of evidence-based protocols Stay current with advances in interventional cardiology techniques and technologies Train and mentor fellows, residents, and other medical staff Participate in cardiac conferences and contribute to research activities Maintain accurate and complete medical records in accordance with hospital policies Qualifications MD or DM degree in Interventional Cardiology / Cardiology from an accredited institution Completion of an accredited cardiology fellowship program Completion of an accredited interventional cardiology fellowship Board certification in cardiovascular disease Board certification in Interventional Cardiology Active medical council registration (MCI/KSMC/TCMC/TMC/KMC/TSMC) Relevant experience as an Interventional Cardiologist with accredited hospitals Excellent technical skills in performing diagnostic and interventional cardiac procedures Experience with complex coronary interventions, structural heart procedures, and peripheral vascular interventions Strong clinical judgment and decision-making skills Excellent interpersonal and communication skills Demonstrated leadership abilities and team management experience Commitment to evidence-based practice and continuous quality improvement Technical Skills Proficiency in performing diagnostic coronary angiography Experience with percutaneous coronary interventions (PCI) Skill in stent implantation techniques Familiarity with intravascular ultrasound (IVUS) and optical coherence tomography (OCT) Experience with fractional flow reserve (FFR) and instantaneous wave-free ratio (iFR) assessment Capability to perform urgent/emergent procedures for acute coronary syndromes Knowledge of current guidelines for interventional cardiology procedures. Working Conditions Hospital-based practice with access to state-of-the-art cardiac catheterization laboratories Full-time position with on-call responsibilities Fast-paced environment requiring quick and accurate decision-making May require work during evenings, weekends, and holidays as part of on-call schedule Benefits Competitive salary commensurate with experience and qualifications Malpractice insurance coverage Continuing medical education Relocation assistance (if applicable) Professional development opportunities Show more Show less

Job Title: Team Leader – Clinical Support Data Analysis Department: Clinical Affairs / Clinical Support Location: Gurugram, India Reporting To: Head – Clinical Support / Director – Medical Affairs Job Summary: The Team Leader – Clinical Support Data Analysis will be responsible for overseeing and managing a team of clinical data analysts who support clinical operations by analyzing, interpreting, and presenting clinical and procedural data related to the use of surgical robotic systems. This role ensures that data-driven insights support clinical decision-making, product improvements, training effectiveness, and regulatory compliance. Key Responsibilities: Lead a team of data analysts in collecting, curating, cleaning, and analyzing clinical and procedural data from robotic surgical cases. Oversee the development and maintenance of clinical dashboards, performance metrics, and reporting tools for internal stakeholders. Collaborate with surgeons, clinical engineers, product managers, and R&D teams to translate clinical data into actionable insights. Ensure accuracy, consistency, and compliance of clinical data with regulatory and ethical guidelines. Review and validate data analytics reports for training outcomes, procedure efficiency, and patient safety. Support clinical studies, registries, and post-market surveillance with relevant data analysis and interpretation. Drive continuous improvement in data collection methodologies and analytical tools. Mentor, train, and evaluate team members to ensure high performance and knowledge enhancement. Present key findings to leadership, medical teams, and external partners as needed. Coordinate with IT/Data teams to maintain secure and reliable data infrastructure. Qualifications and Experience: Bachelor’s or Master’s degree in Life Sciences, Biomedical Engineering, Health Informatics, or related field. 5–8 years of experience in clinical data analysis, preferably in a MedTech or medical device environment. Minimum 2–3 years of team leadership or managerial experience in a clinical support or data analytics function. Required Skills: Strong expertise in clinical data management, statistics, and healthcare analytics. Proficiency in tools like Excel, SQL, Python/R, Power BI/Tableau, and statistical software. Familiarity with clinical workflows, surgical robotics, or medical device environments. Strong understanding of data privacy, security, and regulatory frameworks (e.g., HIPAA, GCP). Excellent leadership, communication, and problem-solving skills. Ability to work cross-functionally in a dynamic and evolving clinical setting. Preferred Attributes: Experience with surgical robotics or operating room clinical data. Exposure to AI-based clinical insights, predictive analytics, or machine learning models. Certification in clinical data management or health informatics (optional but preferred). SS Innovations Pvt. Ltd. is an equal opportunity employer, and this role offers an exciting opportunity to lead data-driven clinical support functions in one of the most innovative medical technology environments in India. Show more Show less

Job Title / Role: Tools & Automation Architect Key Skills: Tools and Automation, Monitoring, Observability Experience: 12- 18 Years Location: Greater Noida Experience in Cloud & Infrastructure Management Solutions with solid understanding of architecture, design principles and management of IT Infrastructure Automation Platform. Experience to Lead efforts for Assessment, solution design, integrate and implement BMC Helix, ServiceNow ITOM, ITSM, ITAM & monitoring tools Experience in IT Infrastructure delivery & support roles. Experience in Monitoring Tools such as SolarWinds, Nagios, OpsRamp, Manage Engine, ServiceNow ITOM, BMC suite, Observability tools- analysis, plan, design and implement. Possess comprehensive knowledge of the configuration management field and ability to complete difficult and complex assignments. Configuration for the monitoring of performance of Key Business Transactions Ensure proper methodology and standardization are used when implementing solutions. Deep analytical skills to understand complex procedural problems, identify root causes and provide solutions. Expertise in enterprise automation platforms including GenAI, AI & ML. Self-starter and who can work in a dynamic environment. Prepare Technical Documentation including high- and low-level design in alignment as per requirement & responsible for making continuous improvement by regular analysis, reporting and training The ability to create re - useable solutions, utilities for driving transformation and automation for our customers. Lead a technical team to deliver these solutions at scale, be an evangelist for driving transformation and change within the organization. Must have knowledge of DR/ HA/ Standalone and distributed architectures Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, NetFlow etc.) Should have experience in describing provisions for configuration identification, change control, configuration status accounting and configuration audits. Strong demonstrable ability to anticipate and highlight project risks in terms of schedule, cost, resource and customer satisfaction Help to Prepare & Track project costs to meet budget. Help to create required SOW, OLA & other relevant documents for any projects. Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables as per SOW. Report to leadership team on project status on a timely and comprehensive manner. Show more Show less

Position Overview Job Title: Regulatory Operations Analyst, NCT Location: Bangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Position Overview Job Title: Regulatory Operations Analyst, NCT Location: Bangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Position Overview Job Title: Regulatory Operations Analyst, NCT Location: Bangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in :64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. The Group Transformation Centre (GTC) – Wealth and Personal Banking works with Global Businesses and Functions, to accelerate, orchestrate and deliver change outcomes that help HSBC achieve its strategic priorities. The team manages projects globally across the bank using best-in-class execution skills and delivers at pace to achieve the desired business outcomes on large, complex and cross-function projects. The team utilises a design-led approach and Agile Methodology to drive change and translate business intent into clearly defined outcomes. GTC delivers cost effective, flexible and outcome focused transformation through:Robust business analysis - working with the business to conceptualize solutions/operating models. Change adoption activities to seamlessly embed change and drive benefits realisation We are currently seeking an experienced professional to join our team in the role of Lead Business Analyst In this role, you will: Articulates or translates complex information in clear, meaningful and structured way to suit audience. Often acts as an expert across multiple projects or programmes simultaneously, owning capability and guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Be responsible for implementation management, including planning, controlling and reporting on implementation of the change ‘product’. Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early. Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively. Understand the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward and question small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy. Bring structure and order to undefined problems and/or large scale problems, making them easier to address and evaluate relative costs, benefits and obstacles of potential solutions before implementing. Be responsible for change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Evaluates relative costs, benefits and obstacles of potential solutions before implementing. Requirements To be successful in this role, you should meet the following requirements: 12+ years of experience in business analysis and Experience of working on Change the Bank and Compliance/Regulatory projects in Payments, capacity of Business Analyst. Strong business analysis, requirements gathering and design thinking skills with a mix of business, operations and technology focused projects. Agile expertise, requirement life cycle management and traceability, experience in digital transformation projects in a global banks/consulting firm/ Financial industry Strong understanding of Retail banking & how change drives benefits for bank, customers and other stakeholders. Strong Experience in domestic/Cross-Border Payments, Mobile /Web Browser Payments/Wallets, ISO20022 Migration, multiple Payment rails exposure, Operational impact, Exception scenarios handling on payment journey and experience in handling Customer facing changes in Digital channels Adapt and adhere to the HSBC’s ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution. Experience in Change management and Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user. Effective communication, inter-personal and negotiating skills. Knowledge of MS Office and business analysis tools and techniques, knowledge of JIRA and Confluence tools. Create required artefacts and to expected standard (e.g. Behavior Driven Development (BDD) in user stories, end-to-end flow diagrams with touchpoints, Confluence documentation for requirements traceability). Demonstrate Leadership, support, coaching and development for Analysts. Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product. Promote the “Scaled delivery” approach for multimarket implementation and use of customer, product, and operational procedural insights to optimise experience and propositions. The following additional skills would be advantageous: Certified Business Analysis Professional (CBAP) – If not held, you would be expected to work towards the qualification Agile Certifications Design Thinking You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Position Overview Job Title: Regulatory Operations Analyst, NCT Location: Jaipur, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Position Overview Job Title: Regulatory Operations Analyst, NCT Location: Jaipur, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Position Overview Job Title: Regulatory Operations Analyst, NCT Location: Jaipur, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers in the U.S. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview The Medicare Regulatory Pricer Analyst will collaborate with the Zelis Regulatory Pricer Product team to further the company’s goals by researching, analyzing, documenting, and communicating rules, regulations, and procedures pertaining to public and private Medicare/Medicare Advantage payment systems. This position requires knowledge of healthcare pricing/reimbursement processes and procedures including institutional, as well as professional payment systems. This position is expected to develop expertise to become an internal subject matter expert supporting staff and clients and will need to respond to both internal and external issues in an accurate and timely fashion. Essential Duties And Functions Research and decipher regulatory sources such as legislative rules, federal registers, and bulletins regarding payment rules for Medicare as well as deciphering contractual language regarding commercial payment arrangements. Draft concise documentation for payment procedures—including payment calculation logic—and collaborate with the development team to refine into user stories with acceptance criteria, including creating test cases/claims with expected pricing outcomes. Perform analysis of various data sources, including but not limited to, published fee schedules and provider files, using in-house or off-the-shelf software (such as Microsoft Excel) Interact with regulators and clients to determine and document business requirements. Lead pricer maintenance, quality assurance activities, audits, troubleshooting, and defect corrections. Educate internal and client staff regarding payment systems and procedures. Updates internal documentation and processes as needed. Work with supporting staff to oversee one or more payment systems. Identify issues upfront and communicate clearly to team members and leadership. Manage competing priorities and deliver quality information and analysis while adhering to deadlines. Miscellaneous responsibilities as assigned. Experience, Qualifications, KNOWLEDGE, AND SKILLS Bachelor’s degree or equivalent experience in healthcare administration, business administration, or a related field Up to 5 years of experience in Medicare Part A and/or Part B billing, reimbursement, claim payment or cost reporting. Experience with Medicaid or commercial billing and reimbursement a plus Ability to support the management of the Medicare pricer programs. Knowledge of prospective payment systems and advanced reimbursement methodologies. Strong analytical and critical thinking skills—the ability to correctly decipher dense regulatory or procedural language such as federal or state administrative code. Ability to prioritize multiple tasks and meet deadlines with minimal supervision, including managing program deliverables and providing estimates for deliverables. Ability to define issues, collect data, establish facts, and draw valid conclusions. Strong research and data analysis skills Ability to troubleshoot production issues. Proficient Microsoft Office skills (i.e., functions, macros, pivot tables, data validation, business requirement writing, etc.) Familiar with writing SQL queries a plus A good understanding of public and private healthcare payment systems, medical claims, standard claim coding, claim editing, contracting, preferred-provider organizations, narrow networks, and other healthcare-related organizational constructs. Ability to understand in-house developed systems and identify risks with, or gaps in, those systems. Strong communication skills, collaboration, and active listening to contribute to solving problem and building product solutions. Education Graduate or equivalent Show more Show less

Job Description Vertafore is looking for a Senior Service Desk Engineer to support our IT Service Desk function by supporting complex user issues, escalations, technical subject matter expert for junior IT Service Desk agents. Help train new members, document new and update existing knowledge-base articles, assist with quality analysis and metrics reporting. Look for continuous process improvement opportunities and follow up with lead, peers and support engineers to continuously enhance service delivery and user experience Core Requirements And Responsibilities Essential job functions included but are not limited to the following: Support Vertafore’s global employees including US and India in a 24x5 model Proven ability to troubleshoot and resolve technical and procedural issues. Installing, troubleshooting and supporting Windows and Mac operating systems and laptops, Microsoft Office365, Active Directory, group policies, user access management, antivirus, VPN, Bitlocker or PGP encryption, and MFA (Multi factor authentication) Provide remote IT support using best practices, models, procedures via various methods (MS Teams, Zoom, email, ServiceNow, Tele-calls) Assist in managing IT assets inventory (Hardware and Software), software compliance and audits Manage and maintain roster and generate daily SLA reports Support patch management for end user computing Knowledge, Skills And Abilities Proficient in oral and written communication with ability to empathetically manage escalations and unhappy customers Proficient in ITIL Incident and problem Management Experience working with ServiceNow or any other ticketing tool A+, Microsoft and/or Apple Certified candidates preferred Excellent Customer Service and interpersonal skills for customer relations Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally. Establish rapport among peers and colleagues. Must have experience supporting US and India based customers in a 24x5 model Qualifications Bachelor’s Degree 4+ year(s) as experience as Service Desk Engineer or higher supporting tier 1/2 requests and incidents in a 24/7/365 routine Show more Show less

SUMMARY The Field Training Manager (FTM) is responsible for managing a team of field training officers and for developing, administering, and facilitating training curriculum for a variety of audiences using adult learning strategies and experiential learning opportunities for the Datacenter Physical Security program. The FTM will deliver training as well as manage Field Training Officers (FTOs). Training is highly varied and is delivered in a variety of forums including in-person and web based, both domestically and internationally. The role also requires assigning and reviewing training, documentation, preparation, maintenance, and presentation of training reports, metrics to members of the operational management team and the client, as well as assisting with new employee onboarding. The FTM will also engage in wider security projects across the program as a subject matter expert. LOCATION: Open to - Pune / Chennai as well ESSENTIAL FUNCTIONS Manage an assigned team of FTOs and lead the team toward operational goals and training deliverables. Consult Regional Security Managers to determine trends and regional training needs. Plan, prepare, and facilitate training in conjunction with FTOs for security officers, supervisors, site-based management teams, and Headquarters-based teams on security functions, processes, responsibilities, technologies and more, considering variances in cultural learning styles and time zones. Travel domestically and internationally for up to 40% of the time. Develop, edit, and facilitate training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities, courses, manuals, instructor led PowerPoint presentations, and written assessments. Maintain a documentation review cycle to ensure content remains accurate and up to date with processes and procedures and Datacenter Physical Security branding. Serve as training team representative on projects with operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy, usability, and procedural requirements. At the direction of the Regional Training and Development Manager, assign training in the Core Training Plan and the Securitas Learning Management System. Conduct weekly, monthly, and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports. Complete site visits and in-person training throughout the region and globally if required. Perform tasks and duties of a similar nature and scope as required for assigned office. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. EDUCATION/EXPERIENCE : Bachelor’s Degree and 3 years o f training related experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 3-5 years of experience in training program development and implementation or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 1-3 years of management experience. Bachelor’s degree in training, education or a related field preferred. Proficient in Microsoft Office Suite, PowerPoint, Word, SharePoint, and Excel. Experience working in security, military, or law enforcement a plus. MINIMUM HIRING STANDARDS : Must be at least 18 years of age. Must have a reliable means of communication. Must have a reliable means of transportation (public or private) Must have the legal right to work in the country where the position is located. Must have the ability to speak, read, and write English. Must have a High School Diploma or equivalent. Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. SPECIAL REQUIREMENTS Have a current passport or be able to obtain one. Able to travel (international or domestic, as required) approximately 40% of the time, occasionally with limited notice. Able to work evening or weekend hours when required, such as during an emergency or high-priority event. BENEFITS Work on a prestigious multinational client account Competitive compensation package on offer Flexible, Hybrid working Enjoy travel around the APAC region Ongoing training, leaning and development Excellent career development opportunities - we value promoting from within! Supportive and collaborative team culture Be part of a rare and exciting opportunity in a fast-paced industry with enormous growth potential. Show more Show less

Job Description Job Title - Enterprise Performance Management(Consolidation)-Consultant - S&C GN-CFO&EV Management Level: 09 – Consultant Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills: Anaplan, Oracle EPM, SAP GR, SAC, OneStream, Tagetik, Workiva Good to have skills: FP&A, Data visualization tools Experience: 3-5 years Educational Qualification: MBA(Finance) or CA or CMA Job Summary Prepare and facilitate sessions on application design and process design Apply financial concepts to translate functional requirements into function/technical solution design Design and develop application components/objects in one of the EPM technologies (oracle FCCS/HFM, OneStream, Tagetik etc.) Based on the application design Independently troubleshoot and resolve application/functional process challenges in a timely manner; map complex processes into logical design components for future-state processes Led individual work streams associated with a consolidation implementation. Examples include consolidations process lead, application and unit testing lead, training lead, and UAT lead. Assist with conversion and reconciliation of financial data for consolidations Preparation of key deliverables such as design documents, test documentation, training materials and administration/procedural guides. Roles & Responsibilities Strong understanding of accounting/financial and close and consolidations concepts Proven ability to work creatively and analytically in a problem-solving environment Strong hands-on experience in any one of the consolidation tools (Oracle FCCS/HFM, OneStream, Tagetik etc) Strong communication (written and verbal), analytical and organizational skills Proven success in contributing to a team-oriented environment, client experience preferred Professional & Technical Skills 2-3 full implementation of Consolidation solutions Candidate should have 3 - 5 years of relevant experience in implementing Financial Consolidation Solutions in at least any one of the EPM tools (oracle FCCS/HFM, OneStream, Tagetik, SAP Group reporting etc) and financial consolidation processes. Strong Hands-on experience on data conversion and reconciliation Experience with HFM, HFR, FDMEE is a plus Additional Information An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Show more Show less

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL) Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education "Summary:As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring the functionality and efficiency of the applications. This role requires a strong understanding of Oracle Procedural Language Extensions to SQL (PLSQL) and the ability to work collaboratively with the team to provide solutions to work-related problems. Roles & Responsibilities:- Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to gather and analyze requirements. - Design, develop, and test PLSQL code to meet business needs. - Troubleshoot and debug application issues to ensure optimal performance. - Optimize database queries and improve application performance. - Document technical specifications and user guides for developed applications. Professional & Technical Skills:- Must To Have Skills: Proficiency in Oracle Procedural Language Extensions to SQL (PLSQL) and Informatica - Strong understanding of database concepts and SQL. - Experience in performance tuning and query optimization. - Knowledge of software development life cycle (SDLC) methodologies. - Familiarity with version control systems such as Git or SVN. Additional Information:- The candidate should have a minimum of 4 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL). - This position is based in Gurugram. - A 15 years full-time education is required." Show more Show less

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: German - Elementary About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes: Benefits; Health & Pension Provider Management; Case Management; Workforce & Data Administration; Base & Incentive Pay Administration; Compensation & Payroll; Recognition and Rewards; Salary Survey Management; Contact Center Support; HR Portal; Global Mobility; Process Pre-Payroll; Process Time Management; Agent Training/ Learning and Communications; Quality Assurance; Reporting; Technical Support and Administration; Workforce Management; Document Production; Employee & Job Data Change; Exit Management; Organization & Position Management, Onboarding Management Roles and Responsibilities: processes transactions for different clients and business processes in various systems communicated by direct management with the help of different tools. demonstrates knowledge of processes and related systems to effectively perform their responsibilities. solve problems by precedent and reference detailed instructions and procedural documents, escalating issues and seeking advice when faced with complex issues and problems outside procedure. Job requirements: Solves situations related to policy holders’ /clients/ third party providers/collaborators queries with the help of specific HR procedures Ensures the accuracy of the documents processed according to the norms / objectives set by the direct manager Update processes and procedures reflecting the acknowledged changes Develops good client relationships and raises in time the risks related to client management / satisfaction Subject to regular local supervision of progress against results. Proactively performing preventive quality controls and taking corrective actions when errors occur What are we looking for? General requirements Update and maintain various systems/tools per standard process documentation Execute transactions with minimal direction, enter data and retrieve information from group specific system (new employees initially require supervision / support) Audit your own data entry for accuracy and applying the necessary corrections Conduct data verification to ensure the required result Respond to various requests for information, as needed. Escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic) using filing standards Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for grammar, syntax, and punctuation to ensure professional and ethical communication. Respond to information requests by searching, summarizing research results and compiling in requested format Follow established policies, procedures and methods Participate in process improvement initiatives or special projects as assigned Meet established goals and objectives. EXPERTISE Knowledge process: Expected to be knowledgeable about their own work, responsibilities & objectives and the work performed by their team. DECISION MAKING Impact & Risk: Typically receives direction and feedback from their supervisor on setting priorities or assigning and managing tasks on a daily to weekly or monthly basis Expected consequences for mistakes in their work would include missing personal or team deadlines and may be escalated to their direct supervisor Involved in risk mitigation decisions for their own work or their immediate team Authority: Expected to contribute to decisions related to their own work SCOPE Problem Solving: Expected to provide solutions for problems related to their own work, and may provide solutions to problems for their immediate team Complexity: Provided guidance and instructions to help them complete complex activities Expected to complete tasks according to procedure Span: Breadth of responsibilities extends to their own projects/work efforts and may extend to the team COLLABORATION Typically, may have frequent exposure to various management levels and expected to do the following in meetings internal or externals Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL) Good to have skills : Oracle Applications Development Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop innovative solutions and enhance application functionality. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Develop and implement Oracle PLSQL solutions. - Collaborate with cross-functional teams to analyze and address application requirements. - Conduct code reviews and ensure code quality. - Provide technical guidance and support to junior team members. - Stay updated on industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Procedural Language Extensions to SQL (PLSQL). - Good To Have Skills: Experience with Oracle Applications Development. - Strong understanding of database concepts and SQL. - Experience in performance tuning and optimization of PLSQL code. - Knowledge of Oracle Forms and Reports development. Additional Information: - The candidate should have a minimum of 3 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL). - This position is based at our Pune office. - A 15 years full-time education is required. Show more Show less