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15.0 years

0 Lacs

Mumbai Metropolitan Region

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Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity The Director – Operations will be responsible for overseeing end-to-end BFSI operations, ensuring seamless management of teams, performance, client services, finances, risk, and compliance. This individual will drive voice and back-office operations within a BPO environment, ensuring high-quality service delivery while optimizing efficiency across retail banking, credit card operations, and customer service functions. The Responsibilities & Duties Managing large-scale operations for end-to-end BFSI operations, including people management, performance, client services, finances, risk, and compliance. Managing financial, cost control, and data management requirements of the process Implement company-wide management-approved strategies. Align with seniors, peers, and team to make decisions for operational activities and set strategic goals. Oversee customer support processes and organize them to enhance customer satisfaction. Perform follow-ups with clients and create a close relationship with decision-makers to create new business opportunities. Ensure continuous improvement and propose outside-the-box solutions. Establishes quantitative and qualitative metrics, guidelines, and standards for evaluating the company's efficiency and effectiveness and identifying opportunities for improvement. Reviews, analyses, and evaluates business procedures. Implement policies and procedures that will improve day-to-day operations. Plans direct, control, implement, evaluate, monitor, and forecast budgets to achieve financial objectives. Communicates and explains new directives, policies, or procedures to managers, meets with entire operations staff to maintain morale. Improve customer service and satisfaction through policy and procedural changes. Leads coordination and integration of efforts among teams. Projects a positive image of the organization to employees, customers, industry, and community. The Qualifications Bachelor’s degree or above preferred. 15 years of experience in operations and Customer Experience Management and mandatory 5+ years of experience in leading BFSI operations. Preferred experience handling voice operations in a BPO setup is essential. Analytical thinking, proactive attitude. Strong experience in P&L management, people, and Business Management Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed. Excellent organizational and leadership abilities. Working knowledge of data analysis and performance/operation metrics. Flexibility to work in shifts. Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions. Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Show more Show less

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2.0 years

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Mumbai Metropolitan Region

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Job Number #167436 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. What are we looking for: We are looking for smart, dynamic candidates to join us as trainees who will work in our India Global technology center (GTC) based in Mumbai. It will be a learning & growth opportunity for them to learn about many aspects of Product Lifecycle Management. We are the guardians of Colgate’s Proprietary data in the form of its raw materials and recipes. Data governance of master data of Colgate raw materials and recipes is our primary responsibility. All activity related to assigning correct master data to raw materials and recipes post proper review, assigning access after due diligence of each user’s background and supporting allied functions of the group like PDM data Cleansing and System testing would be a part of the regular activities. Along with this administrative role, every Scientist in India GTech is expected to be an integral part of EHS & Quality standards that ensures Safety & Quality of our products and working environment. This team works on strong partnerships with cross categories within India GTech & other GTechs & plants. The tenure for a trainee is proposed to 2 years from the date of joining. What You’ll Need Post graduate in Pure sciences (Chemistry ,Biology)/ Pharmacy/ Technology (Cosmetics) with strong fundamental knowledge in basic chemistry and fair to good exposure to SAP database management / system administration activities and concepts Working knowledge of Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs) Strong aptitude for computer systems What you will do: Data governance of first level review of CP Raw materials and Recipes within a turnaround time of 72 hours Provide Security Access roles to PDP/DMS /PPM/LIMS system with due diligence Route Human Use Protocols (HUP) through SAP-DMS to the correct reviewers; support the process in Veeva as Admin. Route Adverse Event (AE) for all HUP studies to Pharmacovigilance team who will then perform an evaluation Provide technical support and procedural guidance to 2000+ English-speaking PDM end-users via phone calls, emails and instant messages Support Team in PDM Cleansing / Ancillary activities like Obsoleting recipes and Searches What you will learn: Core expertise on principles that govern data regarding our raw materials and recipes Elements of due diligence while providing access to SAP system users Functional Linkages - you will get an overview of how different departments are integrated into overall R&D eg: Analytical, R&I, Microbiology and implementation & support teams. Operational Excellence - Build on technical expertise, expanding it in complementary directions. Use technical expertise and creativity to proactively identify potential problems and address them using appropriate resources in discussion with team leads. You will also learn to integrate yourself into a high-performing team focused on balancing both execution and innovation. You will be coached for success on technical and soft skills. We will evaluate your progress periodically and ensure scheduled training sessions for your continued success during your traineeship at Colgate. Quality and Safety principles: At Colgate we strive for excellence in everything we do, Quality and safety is not far away. These principles are not only important for our trusted brands but also to our workplaces. You will be exposed to specific training on Q & S, to assure your trust while working in a safe environment where quality is paramount. Compensation And Benefits Salary Range $ - $ USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. For additional Colgate terms and conditions, please click here. [[filter12]] Show more Show less

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Bengaluru, Karnataka, India

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Position Overview Job Title: High Value Payments - Operations Senior Manager, AVP Location: Bangalore, India Role Description The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank’s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your Skills And Experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream. How We’ll Support You Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

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Kochi, Kerala, India

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Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Able to write complex SQL queries ; Having experience in Azure Databricks Preferred Technical And Professional Experience Excellent communication and stakeholder management skills Show more Show less

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2.0 years

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Bengaluru, Karnataka, India

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Job Description Quality over quantity is our mantra! If you excel in attention to detail, success awaits in our Quality team. Join us to make a significant impact in ensuring top-notch standards and expectations are met consistently Job Summary As a Quality Specialist within the Collateral CoE, you ensure loan documents meet QC standards. You perfect liens, index documents, and capture metadata. You also pledge loans to FRBNY, ensuring compliance with regulatory requirements. Job Responsibilities Review loan document quality Perfect liens and index documents Capture FRBNY, Core, and Business metadata Pledge loans to FRBNY Manage production workflow Review EOD checks Recommend procedural changes Cascade process updates to team Ensure resiliency plans Identify productivity and quality issues Communicate effectively with team and partners Required Qualifications, Capabilities, And Skills Hold a Bachelor/Master’s Degree with minimum 2 years of experience Demonstrate customer service experience Exhibit documentation and QC experience in banking Communicate effectively verbally and in writing Solve problems and make decisions independently Research and respond to business queries Participate in process improvements Interact effectively with bank personnel Preferred Qualifications, Capabilities, And Skills Work with limited supervision Collaborate in a team environment Adapt to night shifts Utilize MS-office applications Apply QC tools and analytics knowledge ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

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0.0 - 1.0 years

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Gurgaon, Haryana, India

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Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. Perform and apply knowledge of Line of business underwriting rules and/or guidelines for pre-analysis support of submission in preparation for further analysis for quoting stage. This role assists the underwriters by screening risk offerings. The role also performs services including involved risk, problem-solving, or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. It may be performed in regions/territories and/or lines of business. Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. What are we looking for? Bachelor’s degree (Mandatory) Good communication skills Willing to work in insurance Underwriting industry Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Any Graduation Show more Show less

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Hyderabad, Telangana, India

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Job Summary Team Lead is a specialist in the process who provides analysis of process effectiveness and efficiency and works closely with the operations team to ensure process effectiveness and efficiency. Guides team members on process specific queries so that process of the given task is executed with minimum or no errors. Process Lead connects with the onshore stakeholders to communicate errors/ gaps and closures. Gets process updates documents and cascades to team members Responsibilities Proactively take actions to avoid escalations. Review activities done by the team for quality check follow up on pending activities connect with team member/s and provide support required. Conduct team level deep dive analysis and discuss outcome with with Team Manager Operations. Conduct work shadow to identify causes. Check if the identified gaps are closed and report to Team Manager Operations and share feedback with team member. Ensure procedural updates are communicated to the team. Resolve queries for team members to ensure decrease in error percentage. Contribute to and participate proactively in knowledge sharing sessions. Participate and contribute to organizational activities. Provide work direction and guidance to team members. Establish systems and procedures in the team. Groom self and team to support vertical growth. Allocate work and tasks to the team. Report to the manager on performance status and any escalations. Facilitate and participate proactively in knowledge sharing sessions. Conduct team building activities to enhance motivation. Conduct process training or refresher training if required Certifications Required BACHELORS DEGREE or MBA Show more Show less

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5.0 - 8.0 years

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Gurgaon, Haryana, India

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Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology Your Role And Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Front-end Web Developer includes: 5-8 years of experience in software development using modern languages Implemented Clean Code principles, Junits Thorough understanding of React native and NodeJS and its core principles Experience developing and consuming REST APIs / GraphQL, manage data on the client with Redux and GraphQL, and test everything with Jest Preferred Technical And Professional Experience Good to have: Measure and resolve performance bottlenecks, using tools like Chrome DevTools Good to know - Lighthouse, Web Page test, or custom tooling Show more Show less

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15.0 years

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Mumbai, Maharashtra, India

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Morgan Stanley Fund Services (MSFS), a wholly owned subsidiary of Morgan Stanley, provides fund administration services to the world’s leading hedge funds. With over $600 billion in Assets under Administration, the division employs over 1,340 professionals globally, with offices in New York, Dublin, London, Hong Kong, Mumbai, Glasgow, and Bangalore. The Investor Services group (AML – Screening team) within Morgan Stanley Fund Services prides itself on providing best in class service to both the Hedge Funds and their investors. We leverage the firm’s proprietary web-based applications and work closely with hedge fund clients, investors, and other teams within the division. We are currently seeking a candidate to be a part of the Mumbai AML Screening team. The position is based in Mumbai. These are client facing positions. This team is directly responsible for providing AML/KYC services which involves reviewing of KYC documents, identification of red flags, verifying the source of wealth and source of funds of investors, performing sanctions/negative media screenings, and conducting appropriate due diligence based on the risk score of investors. The role entails a wide range of responsibilities related to investor relations, transactions, compliance, risk mitigation, reporting and communications. It requires attention to detail, strong analytical skills, and the ability to work in a fast-paced, deadline-driven environment. The successful candidate will play a key role in overseeing the day-to-day operations related to Screening function, ensuring the efficient and accurate processing of investor AML reviews, reporting, and the delivery of exceptional client service. The role requires a deep understanding of hedge fund operations, AML expertise, Screenings, and strong leadership skills to manage a team while collaborating with various internal and external stakeholders. This role is pivotal to ensuring the smooth and efficient operation of the Investor Services Operations, requiring a combination of leadership, operational expertise, and client management skills. Shift Timing: 3:00 PM to 12 AM (working hours) Background on the Team The AML Screening team is responsible for performing following functions: Negative News [NNS] and Politically Exposed Persons [PEP] Screening - the process of screening investors, their directors & beneficial owners against news media articles / politically exposed person (PEP) lists on regular basis to negate any potential AML / franchise risk associated with doing business with them. Sanctions Screening - the process to identify whether the investors, their directors & beneficial owners is prohibited under trade or economic sanctions lists, and / or may pose money laundering or any related risk to the firm. Here is a breakdown of key tasks and responsibilities typically associated with this role: Operational Management: Lead and manage the AML - Screening team, ensuring efficient processing of investor transactions, fund subscriptions, redemptions, and transfers. Performance of detailed screening and or ongoing sanction, adverse news & PEP reviews utilizing available tools, various third-party and internal databases Perform name screenings [NNS, PEP, Sanction] of real time hits for potential sanctions matches to designated sanctions targets and prohibited persons lists, violations as per the internal and external watchlists. Effectively investigate, document, and write dispositions with clear rationale substantiating the decision about the match being positive or false. Identify anomalies, use judgment for to determine if case needs to be escalated for further investigation and querying additional details, in order to make a more informed decision about the match. Ensure accurate, complete, and up-to-date internal documentation to provide evidence of decisions and reasoning based on the facts and the potential ML/FT risk identified. Ensure that the alerts processed are accurate and completed within the specified time period. Follow operational procedures on sanctions alert handling for all alert types, including documenting the decision rationale. Speed and accuracy of decision making is essential. Escalate alerts that may raise any potential reporting requirements and/or to the Morgan Stanley Global Financial Crimes team (GFC). Communicate with clients/investors when further information is required as part of reviewing against sanctions lists. Provide inputs in order to refine automated sanctions screening risk methodology, reduce false positives, mitigate sanctions risks and improve customer experience. Produce and review MIS and other internal operational reports that assist in the effective operation of the team. Oversee the day-to-day operations of the team, ensuring timely and accurate processing of investor screenings, inquiries, and requests. Identify and implement process improvements to increase efficiency, reduce errors, and enhance the investor experience. Manage the investor onboarding screening process, including the setup of new accounts and verification of investor information. Maintaining effective, professional operational relationships with management and colleagues in other functional teams to ensure that we deliver a unified service to our clients. Foster a positive and productive team environment to meet organizational goals. Keeping management in Mumbai, Westchester and Dublin appraised of operational issues in a timely manner. Work closely with senior management to ensure high impact client delivery is produced in day-to-day operations and keep them apprised of any issues. Ensuring that line management are made aware of any HR or individual performance issues in a timely manner. Client Relationship Management: Act as a primary point of contact for institutional clients, regarding AML - Screening inquiries, ensuring their needs are met and address any escalated issues. Ensure high levels of client satisfaction by delivering consistent, high-quality services. Manage the resolution of complex investor inquiries or disputes, working closely with other departments as needed. Maintaining confidentiality of client information provided due to the nature of their role. Maintain effective, professional operational relationships with clients. Develop and maintain strong relationships with key stakeholders, including investors, fund managers, and internal teams. Compliance and Risk Management: Ensure all AML - Screening operations comply with relevant regulatory and legal requirements. Monitor operational risks and take proactive steps to mitigate any issues related to compliance, accuracy, or fraud. Ensure that line management, risk team/senior management are made aware of any AML/KYC - Screening issues in a timely manner. This will include escalating for action as well as escalating for outcome. Maintain up-to-date knowledge of clients, industry regulations, compliance standards, and market trends. Reviewing procedure documents and updating it with any new regulatory changes. Take ownership for the effective communication and resolution of issues. Ensure that line management are made aware of any operational issues in a timely manner. This will include escalating for action as well as escalating for information. Play a central role in the resolution of the specific issue, drafting of incident reports and in reporting to the line management. In conjunction with line management, communicate the initial issue and ongoing status to the risk team/senior management. Play a role in ensuring that appropriate actions are taken to prevent a recurrence (e.g. employee training, procedural changes, system enhancements, etc.) Process improvement and Operational Efficiency: Drive continuous improvement initiatives within the AML/KYC team to enhance operational efficiency reduce errors, enhance the investor experience and service quality. Work closely with technology teams to automate and streamline processes where possible. Monitor key performance indicators (KPIs) and provide reports on operational performance to senior leadership. Ensure that all activity is processed in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Act as a contact point and escalation to the Vice President for AML/KYC related activity. Ensure that KYC records of the investors are maintained in a complete and organized manner. Produce and review internal and external AML/KYC reports that assist in the effective operation of the team. Manage the investor onboarding process, including the setup of new accounts and verification of investor information. Ensure that each work product is supported with work instructions and other guidance material to make deliverable both efficient and reliable in quality. Maintaining effective, professional operational relationships with management and colleagues in other functional teams to ensure that we deliver a unified service to our clients. A strong knowledge of our internal policies and procedures. Team Leadership and Development: Manage, mentor, and develop a high-performing team within the AML/KYC Operations function. Supervise and mentor junior team members; provide training and career development support. Holds self and others accountable ensuring delivery of a consistent and distinctive client service. Inspires and empowers others to always do the right thing and look for opportunities to exceed expectations. Providing AML - Screening expertise and help to resolve issues arising from AML process. Work with their Managers and Team Leaders to ensure the timely and accurate processing of all Investor activity. This should be monitored with particular reference to system work queues and system MIS. Should be able to determine risk-based approach and accordingly advise the team to process AML reviews. Conduct goal settings, mid-year, and annual performance reviews, provide feedback, and support career development for team members. Ensure appropriate training and development for team members on systems, processes, and regulatory requirements. Conduct timely meetings, ones on ones, career conversations with team at regular intervals. Actively manage teams’ career and identify areas for self-development, skill development and growth. Highlighting resource constraints to line management. Build and develop a diverse and high-quality team. Engages with firm and operations strategy to establish and share a clear vision. Secures consensus and is inclusive. Reporting and Analytics: Prepare and present detailed reports on AML - Screening operations to senior management, highlighting key performance metrics and any issues that may require attention. Analyze operational trends and provide insights to enhance service delivery and reduce inefficiencies. Provide regular reports on team performance, AML assignments, client/investor feedback and satisfaction, and other key performance indicators (KPIs). Drive data cleansing to ensure all the data and reports are accurate, complete & consistent. Analyze operational data to identify trends and areas for improvement. Ensure timely and appropriate follow ups on pending items and update systems accordingly. Investigate fully, and where necessary ask probing questions to ensure that the issue is understood, and guardianship maintained. Preparation of various MIS/ PPT reports for internal monitoring and reporting the MIS to senior management. Daily Status presentation along with relevant backups and action plan. Drive efficiency through excel based functions and data tools, for Auto Allocation of activities based on the priority, SLAs, and capacity of each team. Preparing and reviewing, timesheet, labor studies, FTE Utilization across teams and clients for better staffing. Analyze operational data to identify trends and areas for improvement. Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., IT, AML/KYC, Investor Relations, Documentation, Global Financial Crimes, Risk, Accounting) to resolve issues and optimize service offerings. Collaborate with the client facing, accounting, conversion, IT teams to address client concerns and ensure the smooth onboarding of new investors. Assist in the development of new tools, frameworks & services for enhancing AML systems by providing operational insights. Qualifications, Technical Skills & Experience: Master’s Degree / MBA in Finance, Accounting, Economics, or a related field. Preferably in a business or numerical discipline. Certification in a professional association such as the Association of Certified Anti- Money Laundering Specialists (ACAMS) would be helpful. 15+ years of AML/KYC - Screening experience within a regulated financial services firm / Fund administration, or a similar operational role within financial services., with at least +4 years in a management role. A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Good administrative and organizational skills with a particular focus on accuracy and attention to detail. Good team player and ability to work independently with little supervision but also knows when to seek help and escalate issues where necessary. Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. An ability to work under pressure and an ability to cope with increased workloads at month-end. Skillset: Strong leadership, interpersonal, and communication skills. Experience with process automation and efficiency improvement initiatives. Good administrative and organisational skills with a particular focus on accuracy and attention to detail. An ability to work and lead under pressure, lead as part of focused globally team and an ability to cope with increased workloads at month-end. Prior experience in hedge fund operations, AML/KYC, Screening, or a similar financial services role is preferred. Well verse with KYC documentary requirements as per Simplified Due Diligence (SDD), Client Due Diligence (CDD), and Enhanced Due Diligence (EDD) standards. Knowledge of financial regulations (e.g., AML/KYC) is preferred. Exceptional analytical and problem-solving skills with a focus on process optimization, ability to understand complex client exceptions, offerings, transactions. An ability to work as part of a virtual team that is spread across different time zones and geographies. Ability to use key financial systems and other IT tools. Strong knowledge of financial products, markets, and AML/KYCs operations. Proven Leadership Skills And Experience Managing a Team. Excellent problem-solving, communication, and interpersonal skills. In-depth knowledge of regulatory requirements related to AML/KYCs (e.g., SEC regulations, anti-money laundering). Strong analytical skills with the ability to interpret data and generate reports. Proficient in Microsoft Office Suite and experience with AML/KYCs platforms or CRM tools. Work Environment: The role is typically office-based, with potential for flexible work arrangements depending on the company’s policy. Good To Have Excel basics - Must have Advance excel skills - Fundamentals of VBA - Must have VBA coding - Good to have Any Digital tool experience (Alteryx , Tableau, Xceptor, Power BI, etc)- Good to have Comfortable with Microsoft office: Outlook, Excel, Word, PowerPoint, Visio, Share point, Access Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

Posted 1 week ago

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6.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

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Morgan Stanley Fund Services (MSFS), a wholly owned subsidiary of Morgan Stanley , provides fund administration services to the world’s leading hedge funds. With over $600 billion in Assets under Administration, the division employs over 1,340 professionals globally, with offices in New York, Dublin, London, Hong Kong, Mumbai, Glasgow, and Bangalore. The Investor Services group (AML/KYC team) within Morgan Stanley Fund Services prides itself on providing best in class service to both the Hedge Funds and their investors. We leverage the firm’s proprietary web-based applications and work closely with hedge fund clients, investors, and other teams within the division. We are currently seeking a candidate to be a part of the Mumbai AML team. This team is directly responsible for providing AML/KYC services which involves reviewing of KYC documents, identification of red flags, verifying the source of wealth and source of funds of investors, performing sanctions/negative media screenings, and conducting appropriate due diligence based on the risk score of investors. The role entails a wide range of responsibilities related to investor relations, transactions, compliance, risk mitigation, reporting and communications. It requires attention to detail, strong analytical skills, and the ability to work in a fast-paced, deadline-driven environment. The successful candidate will play a key role in overseeing the day-to-day operations related to AML/KYC, ensuring the efficient and accurate processing of investor AML reviews, reporting, and the delivery of exceptional client service. The role requires a deep understanding of hedge fund operations, AML expertise, and strong leadership skills to manage a team while collaborating with various internal and external stakeholders. We are currently seeking a candidate to be a part of the Mumbai AML/KYC team. The position is based in Mumbai. These are client facing positions. The successful applicant will perform in AML/KYC roles to fit business needs. Here is a breakdown of key tasks and responsibilities typically associated with this role: Operational Efficiency: Conducting day to day AML reviews of new investor account setup, including KYC (Know Your Customer), AML (Anti-Money Laundering) procedures, and ensuring compliance with relevant regulations. Ensure investor accounts are in compliance with anti-money laundering requirements and regulations, and company AML policies and procedures. Arrange for the acquisition of due diligence requirements and compliance documentation (AML/KYC) as per the client risk level (low, medium, and high) Perform periodic due diligence reviews on investors as required by policy and regulatory regime. Ensure that all activity is processed in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Act as a contact point and escalation to the Senior Manager for team related activity. Ensure that investor KYC records are maintained in a complete and organized manner. Produce and review MIS and other internal operational reports that assist in the effective operation of the team. Oversee the day-to-day operations of the team, ensuring timely and accurate processing of investor AML reviews, inquiries, and requests. Identify and implement process improvements to increase efficiency, reduce errors, and enhance the investor experience. Manage the investor onboarding process, including the setup of new accounts and verification of investor information. Maintaining effective, professional operational relationships with management and colleagues in other functional teams to ensure that we deliver a unified service to our clients. A strong knowledge of our internal policies and procedures. Team Leadership and Management: Lead, train, motivate, mentor, and develop a team of AML professionals. Communicate team objectives, demonstrate sense of ownership and accountability. Ensure that individual team members are aware of the policies, controls and procedures that apply to their role. Foster a positive and productive team environment to meet organizational goals. Identify areas for skill development. Building AML process instructions for each topic that help new hires understand the process faster. Work closely with senior manager to ensure high impact client delivery is produced in day-to-day operations. Managing the delivery of services to clients against a pre-agreed service level agreement. Providing oversight and guidance to their team. Providing AML expertise and help to resolve issues arising from AML process. Should be able to determine risk-based approach and accordingly advise the team to process AML reviews. Ensuring that their team delivers services in a timely, accurate and compliant manner. Ensuring that the team has appropriate cover in place to cope with annual and ad-hoc leaves. Develop and maintain rapport with peers, colleagues, and offshore counterparts. Providing a point of escalation to team leaders and other team members as appropriate. Keeping management appraised of operational issues in a timely manner. Ensuring that line management are made aware of any HR or individual performance issues in a timely manner. Client Relationship Management: Act as a point of contact for AML related matters for institutional clients, ensuring their needs are met and addressing any escalated issues. Ensure high levels of client satisfaction by delivering consistent, high-quality services. Manage the resolution of complex investor inquiries or disputes, working closely with other departments as needed. Maintaining confidentiality of client information provided due to the nature of their role. Maintain effective, professional operational relationships with clients and colleagues in remote locations. Timely reporting of AML issues / status updates of investors to fund managers. Compliance and Risk Management: A detailed knowledge of the offering documentation for the funds being serviced. A strong knowledge of the regulations that pertain to the domicile of the fund being serviced. Complete understanding of our internal policies and procedures. Emphasis is required on all matters relating to Anti-Money laundering controls and regulations. Ensure that all investor related AML documents, and communications comply with applicable regulations, internal policies, and best practices. Maintain investor records and ensure data integrity in internal systems. Ensure all AML/KYCs operations comply with relevant regulatory and legal requirements. Monitor operational risks and take proactive steps to mitigate any issues related to compliance, accuracy, or fraud. Maintain up-to-date knowledge of clients, industry regulations, compliance standards, and market trends. Reviewing procedure documents and updating it with any new regulatory changes. Take ownership for the effective communication and resolution of issues. Ensure that line management, risk team/senior management are made aware of any AML/KYC issues in a timely manner. This will include escalating for action as well as escalating for outcome. Play a central role in the resolution of the specific issue, drafting of incident reports and in reporting to the line management. Play a role in ensuring that appropriate actions are taken to prevent a recurrence (e.g. employee training, procedural changes, system enhancements, etc.) Reporting and Analytics: Analyze operational data to identify trends and areas for improvement. Ensure timely and appropriate follow ups on pending items and update systems accordingly. Look for trends and reviews accuracy of information and reports. Ensure accurate and timely entry of investor static data into the system, including maintaining the investor database and tracking changes to investor profile. Client MLRO & Board Reporting: Assist with preparation and distribution of weekly, monthly, and quarterly investor AML status, risk attributes, level of due diligence etc., ensuring all required data is accurate. Prepare, supervise and/or deliver regular reports, including database reports, risk metrics reports, key performance indicators (KPIs) and Service Level Agreement (SLA) reports. Daily Status presentation along with relevant backups and action plan. Drive efficiency through excel based functions and data tools, for Auto Allocation of activities based on the priority, SLAs, and capacity of each team. Ensuring timely updation of timesheet. Collaboration with Cross-Functional Teams: Collaborate with onshore stakeholders, Investor Services, global financial crimes team and IT departments to ensure seamless integration of AML/KYCs within the broader business operations. Assist in the development of new tools, frameworks & services for enhancing AML systems by providing operational insights. Skillset: Experience with process automation and efficiency improvement initiatives. Good administrative and organisational skills with a particular focus on accuracy and attention to detail. An ability to work and lead under pressure, lead as part of focused globally team and an ability to cope with increased workloads at month-end. Prior experience in hedge fund operations, AML/KYC, or a similar financial services role is preferred. Well verse with KYC documentary requirements as per Simplified Due Diligence (SDD), Client Due Diligence (CDD), and Enhanced Due Diligence (EDD) standards. Knowledge of financial regulations (e.g., AML/KYC) is preferred. Exceptional analytical and problem-solving skills with a focus on process optimization, ability to understand complex client exceptions, offerings, transactions. An ability to work as part of a virtual team that is spread across different time zones and geographies. Ability to use key financial systems and other IT tools. Strong knowledge of financial products, markets, and AML/KYCs operations. Proven leadership skills and experience managing a team. Excellent problem-solving, communication, and interpersonal skills. In-depth knowledge of regulatory requirements related to AML/KYCs (e.g., SEC regulations, anti-money laundering). Strong analytical skills with the ability to interpret data and generate reports. Proficient in Microsoft Office Suite and experience with AML/KYCs platforms or CRM tools. Qualifications, Technical Skills & Experience: Master’s Degree / Law / MBA in Finance, Accounting, Economics, or a related field. Preferably in a business or numerical discipline. Certification in a professional association such as the Association of Certified Anti- Money Laundering Specialists (ACAMS) would be helpful. 6-8+ years of AML/KYC experience within a regulated financial services firm / Fund administration A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Good administrative and organizational skills with a particular focus on accuracy and attention to detail. Good team player and ability to work independently with little supervision but also knows when to seek help and escalate issues where necessary. Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. An ability to work under pressure and an ability to cope with increased workloads at month-end. Work Environment: This is a full-time, office-based position with occasional remote work flexibility depending on company policy. Good To Have Excel basics - Must have Advance excel skills - Fundamentals of VBA - Must have VBA coding - Good to have Any Digital tool experience (Alteryx , Tableau, Xceptor, Power BI, etc)- Good to have Comfortable with Microsoft office: Outlook, Excel, Word, PowerPoint, Visio, Share point, Access If you are a highly motivated individual with a passion for hedge fund operations and AML/KYC sector, we encourage you to apply for this exciting opportunity within our AML/KYC fund services team. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

Posted 1 week ago

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6.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

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Morgan Stanley Fund Services (MSFS), a wholly owned subsidiary of Morgan Stanley , provides fund administration services to the world’s leading hedge funds. With over $600 billion in Assets under Administration, the division employs over 1,340 professionals globally, with offices in New York, Dublin, London, Hong Kong, Mumbai, Glasgow, and Bangalore. The Investor Services group (AML – Screening team) within Morgan Stanley Fund Services prides itself on providing best in class service to both the Hedge Funds and their investors. We leverage the firm’s proprietary web-based applications and work closely with hedge fund clients, investors, and other teams within the division. We are currently seeking a candidate to be a part of the Mumbai AML Screening team. The position is based in Mumbai. These are client facing positions. This team is directly responsible for providing AML/KYC services which involves reviewing of KYC documents, identification of red flags, verifying the source of wealth and source of funds of investors, performing sanctions/negative media screenings, and conducting appropriate due diligence based on the risk score of investors. The role entails a wide range of responsibilities related to investor relations, transactions, compliance, risk mitigation, reporting and communications. It requires attention to detail, strong analytical skills, and the ability to work in a fast-paced, deadline-driven environment. The successful candidate will play a key role in overseeing the day-to-day operations related to Screening function, ensuring the efficient and accurate processing of investor AML reviews, reporting, and the delivery of exceptional client service. The role requires a deep understanding of hedge fund operations, AML expertise, Screenings, and strong leadership skills to manage a team while collaborating with various internal and external stakeholders. This role is pivotal to ensuring the smooth and efficient operation of the Investor Services Operations, requiring a combination of leadership, operational expertise, and client management skills. Shift Timing: 5:30 PM to 3:30 AM (Night Shift working hours) Background on the Team The AML Screening team is responsible for performing following functions: Negative News [NNS] and Politically Exposed Persons [PEP] Screening - the process of screening investors, their directors & beneficial owners against news media articles / politically exposed person (PEP) lists on regular basis to negate any potential AML / franchise risk associated with doing business with them. Sanctions Screening - the process to identify whether the investors, their directors & beneficial owners is prohibited under trade or economic sanctions lists, and / or may pose money laundering or any related risk to the firm. Here is a breakdown of key tasks and responsibilities typically associated with this role: Operational Management: Part of the AML - Screening team, ensuring efficient processing of investor transactions, fund subscriptions, redemptions, and transfers. Performance of detailed screening and or ongoing sanction, adverse news & PEP reviews utilizing available tools, various third-party and internal databases Perform name screenings [NNS, PEP, Sanction] of real time hits for potential sanctions matches to designated sanctions targets and prohibited persons lists, violations as per the internal and external watchlists. Effectively investigate, document, and write dispositions with clear rationale substantiating the decision about the match being positive or false. Identify anomalies, use judgment for to determine if case needs to be escalated for further investigation and querying additional details, in order to make a more informed decision about the match. Ensure accurate, complete, and up-to-date internal documentation to provide evidence of decisions and reasoning based on the facts and the potential ML/FT risk identified. Ensure that the alerts processed are accurate and completed within the specified time period. Follow operational procedures on sanctions alert handling for all alert types, including documenting the decision rationale. Speed and accuracy of decision making is essential. Escalate alerts that may raise any potential reporting requirements and/or to the Morgan Stanley Global Financial Crimes team (GFC). Communicate with clients/investors when further information is required as part of reviewing against sanctions lists. Provide inputs in order to refine automated sanctions screening risk methodology, reduce false positives, mitigate sanctions risks and improve customer experience. Produce and review MIS and other internal operational reports that assist in the effective operation of the team. Oversee the day-to-day operations, ensuring timely and accurate processing of investor screenings, inquiries, and requests. Identify and implement process improvements to increase efficiency, reduce errors, and enhance the investor experience. Manage the investor onboarding screening process, including the setup of new accounts and verification of investor information. Maintaining effective, professional operational relationships with management and colleagues in other functional teams to ensure that we deliver a unified service to our clients. Foster a positive and productive team environment to meet organizational goals. Keeping management in Mumbai, Westchester and Dublin appraised of operational issues in a timely manner. Work closely with senior management to ensure high impact client delivery is produced in day-to-day operations and keep them apprised of any issues. Ensuring that line management are made aware of any HR or individual performance issues in a timely manner. Client Relationship Management: Act as a primary point of contact for institutional clients, regarding AML - Screening inquiries, ensuring their needs are met and address any escalated issues. Ensure high levels of client satisfaction by delivering consistent, high-quality services. Manage the resolution of complex investor inquiries or disputes, working closely with other departments as needed. Maintaining confidentiality of client information provided due to the nature of their role. Maintain effective, professional operational relationships with clients. Develop and maintain strong relationships with key stakeholders, including investors, fund managers, and internal teams. Compliance and Risk Management: Ensure all AML - Screening operations comply with relevant regulatory and legal requirements. Monitor operational risks and take proactive steps to mitigate any issues related to compliance, accuracy, or fraud. Ensure that line management, risk team/senior management are made aware of any AML/KYC - Screening issues in a timely manner. This will include escalating for action as well as escalating for outcome. Maintain up-to-date knowledge of clients, industry regulations, compliance standards, and market trends. Reviewing procedure documents and updating it with any new regulatory changes. Take ownership for the effective communication and resolution of issues. Ensure that line management are made aware of any operational issues in a timely manner. This will include escalating for action as well as escalating for information. Play a central role in the resolution of the specific issue, drafting of incident reports and in reporting to the line management. In conjunction with line management, communicate the initial issue and ongoing status to the risk team/senior management. Play a role in ensuring that appropriate actions are taken to prevent a recurrence (e.g. employee training, procedural changes, system enhancements, etc.) Process improvement and Operational Efficiency: Drive continuous improvement initiatives within the AML/KYC team to enhance operational efficiency reduce errors, enhance the investor experience and service quality. Work closely with technology teams to automate and streamline processes where possible. Monitor key performance indicators (KPIs) and provide reports on operational performance to senior leadership. Ensure that all activity is processed in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Act as a contact point and escalation to the Vice President for AML/KYC related activity. Ensure that KYC records of the investors are maintained in a complete and organized manner. Produce and review internal and external AML/KYC reports that assist in the effective operation of the team. Manage the investor onboarding process, including the setup of new accounts and verification of investor information. Ensure that each work product is supported with work instructions and other guidance material to make deliverable both efficient and reliable in quality. Maintaining effective, professional operational relationships with management and colleagues in other functional teams to ensure that we deliver a unified service to our clients. A strong knowledge of our internal policies and procedures. Team Leadership and Development: Lead, train, motivate, mentor, and develop a team of AML professionals. Communicate team objectives, demonstrate sense of ownership and accountability. Ensure that individual team members are aware of the policies, controls and procedures that apply to their role. Foster a positive and productive team environment to meet organizational goals. Identify areas for skill development. Building AML process instructions for each topic that help new hires understand the process faster. Work closely with senior manager to ensure high impact client delivery is produced in day-to-day operations. Managing the delivery of services to clients against a pre-agreed service level agreement. Providing oversight and guidance to their team. Providing AML expertise and help to resolve issues arising from AML process. Should be able to determine risk-based approach and accordingly advise the team to process AML reviews. Ensuring that their team delivers services in a timely, accurate and compliant manner. Ensuring that the team has appropriate cover in place to cope with annual and ad-hoc leaves. Develop and maintain rapport with peers, colleagues, and offshore counterparts. Providing a point of escalation to team leaders and other team members as appropriate. Keeping management appraised of operational issues in a timely manner. Ensuring that line management are made aware of any HR or individual performance issues in a timely manner. Reporting and Analytics: Prepare and present detailed reports on AML - Screening operations to senior management, highlighting key performance metrics and any issues that may require attention. Analyze operational trends and provide insights to enhance service delivery and reduce inefficiencies. Provide regular reports on team performance, AML assignments, client/investor feedback and satisfaction, and other key performance indicators (KPIs). Drive data cleansing to ensure all the data and reports are accurate, complete & consistent. Analyze operational data to identify trends and areas for improvement. Ensure timely and appropriate follow ups on pending items and update systems accordingly. Investigate fully, and where necessary ask probing questions to ensure that the issue is understood, and guardianship maintained. Preparation of various MIS/ PPT reports for internal monitoring and reporting the MIS to senior management. Daily Status presentation along with relevant backups and action plan. Drive efficiency through excel based functions and data tools, for Auto Allocation of activities based on the priority, SLAs, and capacity of each team. Preparing and reviewing, timesheet, labor studies, FTE Utilization across teams and clients for better staffing. Analyze operational data to identify trends and areas for improvement. Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., IT, AML/KYC, Investor Relations, Documentation, Global Financial Crimes, Risk, Accounting) to resolve issues and optimize service offerings. Collaborate with the client facing, accounting, conversion, IT teams to address client concerns and ensure the smooth onboarding of new investors. Assist in the development of new tools, frameworks & services for enhancing AML systems by providing operational insights. Qualifications, Technical Skills & Experience: Master’s Degree / MBA in Finance, Accounting, Economics, or a related field. Preferably in a business or numerical discipline. Certification in a professional association such as the Association of Certified Anti- Money Laundering Specialists (ACAMS) would be helpful. 6-8+ years of AML/KYC - Screening experience within a regulated financial services firm / Fund administration, or a similar operational role within financial services. A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Good administrative and organizational skills with a particular focus on accuracy and attention to detail. Good team player and ability to work independently with little supervision but also knows when to seek help and escalate issues where necessary. Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. An ability to work under pressure and an ability to cope with increased workloads at month-end. Skillset: Strong leadership, interpersonal, and communication skills. Experience with process automation and efficiency improvement initiatives. Good administrative and organisational skills with a particular focus on accuracy and attention to detail. An ability to work and lead under pressure, lead as part of focused globally team and an ability to cope with increased workloads at month-end. Prior experience in hedge fund operations, AML/KYC, Screening, or a similar financial services role is preferred. Well verse with KYC documentary requirements as per Simplified Due Diligence (SDD), Client Due Diligence (CDD), and Enhanced Due Diligence (EDD) standards. Knowledge of financial regulations (e.g., AML/KYC) is preferred. Exceptional analytical and problem-solving skills with a focus on process optimization, ability to understand complex client exceptions, offerings, transactions. An ability to work as part of a virtual team that is spread across different time zones and geographies. Ability to use key financial systems and other IT tools. Strong knowledge of financial products, markets, and AML/KYCs operations. Proven leadership skills and experience managing a team. Excellent problem-solving, communication, and interpersonal skills. In-depth knowledge of regulatory requirements related to AML/KYCs (e.g., SEC regulations, anti-money laundering). Strong analytical skills with the ability to interpret data and generate reports. Proficient in Microsoft Office Suite and experience with AML/KYCs platforms or CRM tools. Work Environment: The role is typically office-based, with potential for flexible work arrangements depending on the company’s policy. Good To Have Excel basics - Must have Advance excel skills - Fundamentals of VBA - Must have VBA coding - Good to have Any Digital tool experience (Alteryx , Tableau, Xceptor, Power BI, etc)- Good to have Comfortable with Microsoft office: Outlook, Excel, Word, PowerPoint, Visio, Share point, Access Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

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1.0 years

0 - 0 Lacs

Chandigarh

On-site

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We’re looking for a friendly, detail-oriented Customer Service Representative to join our team. Responsibilities: Respond to customer inquiries via phone, email, and chat during evening hours Provide accurate information about services and estimated time. Resolve issues efficiently and with empathy, escalating when necessary Document interactions and maintain up-to-date records in our MIS 360 Collaborate with other team members and shifts to ensure seamless service Stay informed about company updates, promotions, and procedural changes What We're Looking For: Excellent communication and active listening skills A calm, patient, and customer-focused attitude Ability to multitask and stay organized in a fast-paced environment Previous customer service experience preferred (but not required) Comfortable working independently during later hours Languages : Well versed and efficient in speaking English, Punjab Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Evening shift Night shift Rotational shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Language: English (Preferred) Hindi (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person Expected Start Date: 30/06/2025

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2.0 years

0 - 0 Lacs

Māvelikara

On-site

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Monitoring daily communications and answering any queries. Preparing statutory accounts. Ensuring payments, amounts and records are correct. Working with spreadsheets, sales and purchase ledgers and journals. Recording and filing cash transactions. Controlling credit and chasing debt. Invoice processing and filing. Processing expense requests for the accountant to approve. Bank reconciliation. Liaising with third party providers, clients and suppliers. Updating and maintaining procedural documentation Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Education: Bachelor's (Preferred) Experience: Accounting: 2 years (Preferred) Tally: 2 years (Preferred) SAP: 1 year (Preferred) Location: Mavelikara, Kerala (Required) Work Location: In person

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13.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions. As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity As an Operations Leader you will be responsible for overseeing Service Delivery for a Healthcare client in F&A operations for Order to Cash tower and help us continue building our presence within the function. In this role, you will drive the operations and sales & key KPIs of the program while striving towards improvement. You will be an ambassador of the brand and must have the able to deliver on service excellence through profitability and client satisfaction. The Responsibilities & Duties Managing large-scale operations, driving F&A operations for Order to Cash Tower for Billing, Cash Application, Collection - B2B, Dispute Management for a Healthcare program Managing financial, cost control, and data management requirements of the process Implement company-wide management-approved strategies. Align with seniors, peers, and team to make decisions for operational activities and set strategic goals. Oversee customer support processes and organize them to enhance customer satisfaction. Perform follow-ups with clients and create a close relationship with decision-makers to create new business opportunities. Ensure continuous improvement and propose outside-the-box solutions. Establishes quantitative and qualitative metrics, guidelines, and standards for evaluating the company's efficiency and effectiveness and identifying opportunities for improvement. Reviews, analyses, and evaluates business procedures. Implement policies and procedures that will improve day-to-day operations. Plans direct, control, implement, evaluate, monitor, and forecast budgets to achieve financial objectives. Communicates and explains new directives, policies, or procedures to managers, meets with entire operations staff to maintain morale. Improve customer service and satisfaction through policy and procedural changes. Leads coordination and integration of efforts among teams. Projects a positive image of the organization to employees, customers, industry, and community The Qualifications Master’s degree or above preferred. 13 years of experience in F&A operations in Order to Cash Tower for Billing, Cash Application, Collection - B2B, Dispute Management Strong experience in OTC tools like High Radius or Oracle Analytical thinking, proactive attitude. Strong experience in P&L management, people, and Business Management Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed. Excellent organizational and leadership abilities. Working knowledge of data analysis and performance/operation metrics. Should be willing to work in US shifts. Pre-Employment Screenings By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening. Important | Policy on Unsolicited Third-Party Candidate Submissions TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions. Diversity, Equity & Inclusion At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Show more Show less

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Oversees team of inventory or warehouse employees. Manages inventory tracking system to record deliveries, shipments and stock levels. Evaluates deliveries, shipments and product levels to improve inventory control procedures. Analyzes daily product and supply levels to anticipate inventory problems and shortages. Manages schedules of employees, deliveries and shipments to optimize operations. Communicates with inventory employees to meet business goals and address personnel issues. Develops business relationships with suppliers and clients. Proposes strategies to reduce costs and improve procedures of supply chain logistics. Monitors demand and analyzes data to anticipate future supply and logistical needs. Reports on inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management. Manages the recruitment and training of new inventory employees. Contributes to team effort by accomplishing related results as needed. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): When can you join? Current take home Work Location: In person Expected Start Date: 16/06/2025

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1.0 years

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Mohali

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Responsibilities: Patient Preparation: Taking vital signs, starting IVs, obtaining medical history, explaining procedures, and providing emotional support. Equipment Handling: Preparing and maintaining sterile instruments and equipment, operating hemodynamic monitoring systems, IV pumps, defibrillators, and echocardiograms. Procedural Assistance: Handing instruments, managing guidewires and catheters, and prepping balloon angioplasty devices during procedures. Monitoring: Monitoring patients' vital signs, equipment function, and recognizing cardiac arrhythmias. Post-Procedure Care: Caring for vascular access sites, applying pressure, and monitoring for complications. Diagnostic Testing: Performing EKGs, stress tests, and blood pressure assessments. Other Duties: Verifying lab results, educating patients about cardiology, and maintaining patient files. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Paid sick time Provident Fund Education: Diploma (Required) Experience: Catheterization: 1 year (Required) Work Location: In person

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2.0 years

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Mohali

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Job Title: PHP Laravel Developer (Night Shift ) Experience required- 2+ years Location: Sector 74- Mohali Job Description : Create, test, and maintain web-based applications using Laravel Framework. Work with members of the other teams to design, develop, and implement software solutions. Implement and manage the entire web application development lifecycle, from conception to delivery and post-launch maintenance. Write clean, efficient, and well-documented code. Make use of back-end data services and support the growth of current data services API. Effectively communicate all project updates, evaluations, suggestions, schedules, and technical and procedural difficulties. The development procedure, architecture, and similar information should all be documented. Troubleshoot and debug software issues. Continuously improve software quality and performance. Keep up with the latest web development technologies and trends. Qualifications: Back-End Web Development, Software Development, and Programming skills Object-Oriented Programming (OOP) expertise Front-End Development proficiency Bachelor's degree in Computer Science, Engineering, or related field Experience in Laravel framework Strong problem-solving and analytical skills Ability to collaborate effectively in a team Knowledge of HTML, CSS, JavaScript, and jQuery front-end technologies. Experience with RESTful APIs, Git, and Agile development methodologies Knowledge of web security best practices Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Schedule: Monday to Friday Night shift Rotational shift Work Location: In person

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3.0 years

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Coimbatore

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A 3D artist uses computer software to create three-dimensional models, textures, and animations for various purposes, including video games, films, and visual effects. They work on projects from initial concept to final product, collaborating with other team members like animators and directors. Key Responsibilities: Modeling: Creating 3D objects, characters, and environments using software like Blender, 3DS Max, or Maya. Texturing: Applying realistic textures and materials to the 3D models to enhance their visual appearance. Animation: Creating movements and actions for characters and objects within a 3D scene. Lighting and Rendering: Setting up the lighting and rendering scenes to achieve the desired visual style and realism. Collaboration: Working with animators, designers, and directors to ensure the visual elements align with the project's goals. Feedback and Revision: Incorporating feedback from team members and clients to refine and improve the 3D assets. Skills and Qualifications: Proficiency in 3D software: Knowledge and experience with industry-standard software like Blender, 3DS Max, Maya, or ZBrush. Understanding of 3D modeling techniques: Expertise in various modeling methods, including polygon modeling, sculpting, and procedural modeling. Knowledge of texturing and UV mapping: Understanding how to apply textures and materials to 3D models. Animation skills: Experience with animating characters and objects. Lighting and rendering skills: Knowledge of how to set up lighting and rendering scenes to achieve the desired visual style. Creativity and artistic ability: A strong sense of aesthetics and the ability to create visually appealing 3D assets. Communication and collaboration skills: The ability to work effectively with other team members and clients. Educational Background: A bachelor's degree in art, graphic design, computer graphics, or a related field is often required. A strong portfolio of 3D work is essential for showcasing skills and experience. Industries and Roles: Video games: Creating characters, environments, and special effects for video games. Film and animation: Producing visual effects, characters, and animations for movies and animated films. Visual effects: Creating special effects and visual enhancements for movies, television shows, and commercials. Marketing and advertising: Designing 3D models and graphics for product visualizations and marketing materials. Architecture and construction: Creating 3D models of buildings and structures for architectural design and visualization. 3D printing: Designing 3D models for 3D printing applications. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Morning shift Experience: 3D artist: 3 years (Required) Work Location: In person

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100.0 years

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Chennai

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Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Technical Information Solutions (TIS) team within Americas Distribution Services Division (ADSD) creates and delivers technical parts and service information accessible via SIS and SIS2GO critical for the repair and service of Caterpillar products. Over 300,000 dealer and customer users depend on the information created, managed, and delivered by this team to identify and order Cat parts. Job Summary In TIS, the Parts Information Specialist Creates, validates, and revises technical parts information in support of New Product Introduction (NPI), Continuous Process Improvement, and Revision project timelines, managing projects to ensure parts manuals are completed on-time and accurately. What You Will Do: Review day-to-day work completed by parts information staff for accuracy. Provide appropriate coaching to improve performance. Train and mentor new staff on how to create, validate, and revise technical parts information. Develop and maintain parts information standards. Participate in and lead process improvement efforts. Communicate the importance of customer needs/expectations to parts information creation team consistently. What You Have: Technical Excellence : Demonstrated knowledge of Caterpillar product structure, engineering, and parts information databases, including EDS, NPR, PRWB and Windchill (ACM) authoring system. Meets or exceeds performance expectations for parts information production and quality. Develops and provides solutions to significant technical challenges. Helps others solve technical or procedural problems or issues. Service Excellence : Provides effective responses to parts information requests and interactions with a sense of urgency and positive action. Acts on parts information improvement opportunities and supports the delivery of high-quality parts information to customers. Effective Communications : Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own performance effectiveness. Independently makes oral presentations and written reports needed for own work. Leads meetings and teams effectively. Data Gathering & Analysis : Participates in gathering and analyzing parts information business data. Utilizes data to identify problems and reach a conclusion, goal, or judgment. Identifies and reports problems that arise in the data collection process. Collaboration & Engagement : Ability to establish and maintain healthy working relationships with peers and other relevant stakeholders. Problem Solving : Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of everyone involved. Works with all stakeholders to address critical issues and resolve major problems. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers. What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates: June 10, 2025 - June 15, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

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3.0 years

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Chennai

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Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. As HMI (Human-Machine Interface) Software Developer with the E&T Digital Integration Team, you will design, modify, develop, and implement software for Energy and Transportation Segments. You will translate functional requirements into technical specification and solutions. collaborate with team in the design, development of new features, enhancements for release. You will continually learn and stay abreast of innovative technology and broaden your professional network. Job Duties/Responsibilities may include, but are not limited to Design, code, test, and debug systems & software Unit test and verify software strategies in bench and lab environments Integrate and validate other control modules Analyse and enhance efficiency, stability, and scalability of system resources Troubleshoot the issues identified at system benches or customer production sites and provide resolution Collaborating with other teams to provide postproduction support. Requires a degree in an accredited Engineering, Computer Science, or Qualifications - Bachelor’s or master’s degree in computer science, Electronic & Communication, Electrical & Electronics Engineering from an accredited Engineering College, 3+ years of progressively increasing levels of responsibility. Experience in C++ programming language Experience with common Java technologies and frameworks (J2EE, Servlets, OSGi, Spring MVC or SpringBoot) Experience with web technology stacks (HTML5, CSS, JavaScript, REST API) Requires a self-starter with strong technical skills. Must have ability to communicate technical information effectively with team Analytical Thinking: Approaches a situation or problem by defining the problem or issue and determining its significance. Makes a systematic comparison of two or more alternative solutions. Effective Communications: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Teamwork: Actively participates in team meetings. Shares information, knowledge, and experiences openly and proactively. Technical Excellence: Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues. Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components. Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services. Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence. Helps others solve technical or procedural problems or issues. Software Development: Describes the objectives, activities and results of unit testing. Interprets functional and technical blueprints; participates in structuring technical components. Participates in technical and code reviews. Requirements Analysis: Follows policies, practices and standards for determining functional and informational requirements. Confirms deliverables associated with requirements analysis. Communicates with customers and users to elicit and gather client requirements. Participates in the preparation of detailed documentation and requirements. Technical Troubleshooting: Discovers, analyzes, and resolves hardware, software or application problems. Analyzes code, logs, and current systems as part of advanced troubleshooting. Records and reports specific technical problems, solving processes and tools that have been used. Posting Dates: June 10, 2025 - June 23, 2025 Caterpillar is an Equal Opportunity Employer. Not ready to apply? Join our Talent Community.

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5.0 - 6.0 years

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Delhi, India

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Job Description Summary The Aerospace Field Service Engineer will act as the point of contact for all customer related technical issues, supporting Programs. The support team are 24/7 providing technical advice & assistance to the customer in the operation, maintenance, repair, logistic support, & installation of jet engines. You will provide on-site interpretation of OEM data & technical instructions, and communication to internal organizations regarding status of engine programs, events, & trends. The FSE function is to prevent the next event by supporting operational issues as they arise and managing the Technical Program plan for each engine model they support, including updating customer progress on CI’s, AD’s and SB incorporation. In this role you will need to build a trusting, influential relationship with your customer at all levels of management. Job Description Company Overview Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight! Site Overview Established in 2000, the John F. Welch Technology Center (JFWTC) in Bengaluru is our multidisciplinary research and engineering center. Engineers and scientists at JFWTC have contributed to hundreds of aviation patents, pioneering breakthroughs in engine technologies, advanced materials, and additive manufacturing. Role Overview Serve as the primary GE on-site or mobile Technical representative before, during, and after the Aircraft enters service Provide program leadership, technical direction, and assistance to the customer in the operation, inspection, maintenance, and repair of assigned jet engine product lines Perform duties as the FSE for all assigned GE product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of GE products Review effectiveness of maintenance actions to identify training needs Apply Six Sigma / LEAN analytical tools to assist the customer with proactive reliability and management or procedural improvements Assist customer with improving reliability and reducing cost of ownership Provide single point of contact to the customer, customer team, and all other GE stakeholders Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support Assist customer with spare parts ordering, issues resolution, and RSPL provisioning Provide recommendations on proactive maintenance based on engine data trend shifts. Field Service domain expertise Assist CSM, CPM and SD in customer negotiations Ideal Candidate Should have B.Tech in any discipline Required Qualifications Bachelor’s Degree in any engineering discipline from an accredited college or university (or High School Diploma / GED with preference in Aerospace) Minimum of 5-6 years of experience in Aerospace engineering or Airline operational support Ability and willingness to travel various locations, as required Preferred Qualification Bachelor’s Degree in Aerospace Engineering or similar Strong oral and written communication skills Strong interpersonal and leadership skills Proven analytical and quality improvement ability Demonstrated proficiency in repair troubleshooting, shop operations, and testing of jet engines Ability to make formal presentations to all audiences Ability to work with all levels of maintenance, engineering, and management Project management and Lean 6 Sigma / Green Belt experience Demonstrated ability to lead and influence customer and peers Fluent in English – proficiency in local language an advantage Humble: respectful, receptive, agile, eager to learn Transparent: shares critical information, speaks with candor, contributes constructively Focused: quick learner, strategically prioritizes work, committed Leadership ability: strong communicator, decision-maker, collaborative Problem solver: analytical-minded, challenges existing processes, critical thinker At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate. Additional Information Relocation Assistance Provided: No Show more Show less

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2.0 years

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Noida

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About iCAM Systems Ltd. iCAM has a mission to be the vendor of choice in Electrical, Instrumentation, Automation and Information space by continuously enhancing the customer experience to extent that it becomes a ‘Delight’. iCAM has a vision to be the premier, cost effective & platform neutral end to end solution provider and to continuously enhance the stakeholders’ value & ensure sustainable & profitable growth year over year. From Consultancy Service, detailed design, through highest quality engineering, manufacturing, testing & commissioning to the vitally important long—term support; iCAM is fully geared to meet project’s Control & Automation, Information, IT Networking, Electrical and C&I requirements. iCAM is driven by Vertical Focus Strategy. The team has deep domain knowledge in Water Waste Water, Solar Energy, Metal Mining & Cement, Oil & Gas/ Specialty Chemicals and Food & Beverages. The domain knowledge ensures customer success throughout the life cycle from Design Phase to Maintain Phase. As on expert system integrator iCAM specializes in blending market leading products and technologies into totally integrated solution and offers complete package to satisfy customer need of Turnkey Solutions. People are bottom line iCAM envisages to consistently grow & nurture human capital to provide solutions that help the customers achieve their business goals. Core Values practiced at iCAM Customer Driven - Speed is of essence, Ease of Doing Business is the result. Lowest Cost Provider – Quality human, procedural and physical infrastructure for lowest cost delivery. Candor - Simple, Clear in Communication & Receptive to new ideas. Website: http://icamsystems.com Site Engineer/ Field Engineer Location: Noida Department: Projects Reports To: Dy. Project Manager/ Project Manager Type: Full-Time Job Summary: We are looking for a Site Engineers to work with our Energetic Team. This role will work independently and as a part of a team to Commission & Installation, design, implement, simulate & test control for various project requirements and specifications. You will participate in Customer meetings, Site acceptance Tests, site commissioning and demonstrate PLC/ DCS capabilities and final commissioning the EPC and end customers. Job Responsibilities Lead site activities independently, if required. Perform system testing, field installations, wiring checks, and commissioning at customer sites. Participation in meetings with customer and front offices. Drive stakeholder alignment and ensure transparent communication of site status. Troubleshoot PLC logic, hardware issues, and provide on-site technical support when needed. Collaborate with engineering teams to ensure alignment with technical standards and project goals. Maintain documentation of programming processes, testing results, and provide basic training to end users. QUALIFICATIONS / Skills and Proficiencies BE / Diploma (Electrical/Electronics/Instrumentation/Automation) Total Experience: 2 years (On-site: 1 Year minimum). PLC: 1 year (Preferred.) Awareness/ Exposure to PLC/ DCS, VFD & Electrical Control Systems. INDUSTRY SPECIFIC EXPERIENCE Automation, instrumentation and control systems experience in water waste water, Food & beverages - dairy, Solar, Cement or any allied industry segment. Send resumes to ihrm01@icamsystems.com Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Food provided Health insurance Life insurance Provident Fund Supplemental Pay: Shift allowance Experience: On-site: 1 year (Required) PLC: 1 year (Preferred) Total: 2 years (Preferred) Work Location: In person

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2.0 - 4.0 years

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Noida

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Qualifications: B.Tech/ BE/ M.Sc./ M.Tech. An electronics or computer science background shall be preferred; Registered Patent Agent; LLB shall be a plus; PQE: 2-4 years Job Description : Conducting Prior Art Searches on industry standard databases such as Orbit, Patseer etc. Creating initial understanding of an invention, creating search strategies, executing searches and provided opinion based thereupon. Preparing reports and opinions on Freedom-to-Operate, Invalidity, Patentability etc. Undertaking claim-to-product mapping and providing infringement analysis and opinion. Providing insightful analysis of search results based on the client requests including but not limited to competitor activity, whitespace analysis, technology landscape analysis etc. Creating an understanding of the invention from initial description from the IDF or otherwise and drafting patent specification (provisional and complete) accordingly. Drafting and handling response to FERs in India and other procedural requirements in patent law. Drafting and handling pre-and post-grant opposition matters. Preparation for FER and opposition hearings before the Patent Office. Patent application filing in India including PCT filing. Applying and obtaining design registration in India Advising clients on nuances of patent and design related issues, practices, and procedures. Ability to support the firm’s litigation team in patent litigation matters, technically as well as on nuances of patent law. Routinely contributing articles and patent-law related updates in various publications including the firm’s blog/newsletter. Skills required: High attention to detail. Self-starter, curious, and growth oriented. Ability to work with a calm head under pressure and ability to meet deadlines. Excellent written and verbal communication skills is a must. Subject matter knowledge including hands-on experience of industry standard search databases.

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2.0 years

1 - 1 Lacs

Shiliguri

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Nirnayan Healthcare Private Limited, Kolkata is opening new Lab in Siliguri, West Bengal We are looking for a Store and Purchase Executive for Siliguri, West Bengal, Fresher and Experienced who will be responsible for supporting our laboratory staff Healthcare background is must . Job duties / responsibilities Oversee team members of inventory Manage inventory tracking system to record deliveries, shipments and stock levels. Evaluate deliveries, shipments and product levels to improve inventory control procedures. Analyse daily product and supply levels to anticipate inventory problems & shortages. Manage schedules of employees, deliveries and shipments to optimize operations. Propose strategies to reduce costs and improve procedures of supply chain logistics. Monitor demand and analyse data to anticipate future supply and logistical needs. Report on inventory levels, supply chain progress, procedural efficiency and personnel issues to upper management. Contribute to team effort by accomplishing related results as needed by the organisation Job specification Lead a productive team Verbal and written communication Logistics skills with vendors Negotiate ability Strong attention to detail Problem solving Data analysis Interpersonal ability with dependant departments Team oriented Proactive critical thinking Proficiency in use of excel and basic computer skills Qualification / Experience Graduation , Bachelors or associates degree in business, logistics, supply chain management or similar Minimum of 2 years of experience in a similar role Experience working with inventory management software and forecasting strategies Experience conducting tracking and data analysis Product and inventory management certification is a plus Key relationships New vendor relationships Develop business relationships with suppliers and clients. New vendor relationships Co-workers and dependent respective department Interested candidates can send their CV at devjeet.das@nirnayan.com Job Type: Full-time Pay: ₹108,000.00 - ₹144,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Rotational shift Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 3 years (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 10/06/2025

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Andhra Pradesh

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Work cross functionally with an agile team including Product, UX/Design, Engineers and QA to execute mission critical projects. Assist in bug life cycle management - defect tracking, defect reporting, defect analysis and verification. Create detailed, comprehensive, and well-structured Test Plan, Test Scenarios and Test Cases based on the given requirements and utilize Jira to manage all phases of software testing process. Review business and technical design documentation to identify gaps in analysis and critical areas for testing. Provide testing support for the Mobile applications (Web, Windows and Database) by defining testing strategies, perform test planning and executing unit, system, integration and regression tests. Experience with mobile device trouble shooting (Android and iOS) Ensure all issues received via email, phone or internal sources are responded to via email, phone or desktop support Create, update and maintain standard operating procedures (SOPs) and knowledge base materials. Conduct manual testing as needed to verify application functionality and user experience. Experience with ServiceNow, Jira and Azure a plus, (Athena, Data Dog is plus) Technical Proficiency: understanding of the product or service, including common troubleshooting techniques and QA methodologies. Analytical Skills: Ability to identify, analyze, and resolve issues effectively and efficiently. Attention to Detail: High level of accuracy in testing, documenting issues, and following procedures. Communication Skills: Clear and concise communication, both written and verbal, for reporting issues and collaborating with team members. Customer Service Orientation: Experience in providing excellent support and resolving customer queries or problems with patience and professionalism. Adaptability: Ability to quickly learn new tools, technologies, and processes and adapt to changing priorities or requirements. Problem-Solving Abilities: Strong skills in troubleshooting and diagnosing problems, both technical and procedural. Documentation Skills: Experience in documenting issues, test cases, and results clearly and comprehensively. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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Exploring Procedural Jobs in India

Procedural jobs in India are in high demand across various industries. These roles require individuals to follow a set of defined procedures or protocols to accomplish specific tasks. From software development to administrative roles, procedural jobs offer a structured approach to work that can be appealing to many job seekers.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for procedural professionals in India varies based on experience and location. Entry-level positions can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the procedural job market in India, career progression typically follows a path from entry-level roles to more senior positions. For example, a Junior Developer may progress to a Senior Developer, and eventually to a Tech Lead role.

Related Skills

In addition to procedural skills, professionals in India may also be expected to have skills such as problem-solving, time management, communication, and attention to detail.

Interview Questions

  • What is the difference between procedural and object-oriented programming? (medium)
  • Can you explain the steps involved in a typical procedural programming workflow? (basic)
  • How do you handle errors in procedural programming? (medium)
  • What is the importance of documentation in procedural programming? (basic)
  • Explain the concept of procedural abstraction. (advanced)
  • How do you optimize procedural code for better performance? (medium)
  • What are some common pitfalls to avoid in procedural programming? (medium)
  • Describe a project where you successfully implemented procedural programming techniques. (medium)
  • How do you ensure code reusability in procedural programming? (medium)
  • Can you explain the concept of scope in procedural programming? (basic)
  • What are some best practices to follow in procedural programming? (basic)
  • How do you approach testing in procedural programming? (medium)
  • What is the role of functions in procedural programming? (basic)
  • Explain the concept of modularity in procedural programming. (medium)
  • How do you handle data manipulation in procedural programming? (medium)
  • What is the difference between local and global variables in procedural programming? (basic)
  • How do you ensure code security in procedural programming? (medium)
  • Can you discuss the concept of procedural programming paradigms? (advanced)
  • How do you handle recursion in procedural programming? (medium)
  • What are some common design patterns used in procedural programming? (medium)
  • Describe a challenging problem you solved using procedural programming. (medium)
  • How do you approach refactoring code in procedural programming? (medium)
  • Can you explain the concept of coupling and cohesion in procedural programming? (medium)
  • What are some tools commonly used in procedural programming? (basic)

Closing Remarks

As you explore procedural jobs in India, remember to showcase your skills and experience confidently during interviews. Prepare thoroughly and demonstrate your ability to follow procedures effectively. Good luck in your job search!

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