8.0 - 12.0 years

0 Lacs

karnataka

On-site

As the premier destination for luxury fashion, Saks is on a mission to assist customers in expressing themselves through relevant and inspiring style. With a history dating back to 1924, we are dedicated to delivering exceptional shopping experiences that feature expertly curated fashion assortments and highly personalized customer service. Our unique approach merges a focus on digital customer experience with a network of 41 exceptional stores across North America, offering seamless, all-channel shopping opportunities. Saks, available on its website and iOS app, presents an unparalleled selection of curated merchandise spanning fashion for women and men, beauty products, jewelry, shoes, clothing, home decor, and more. In addition to the shopping experience, customers turn to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences, and other top-notch services. **Responsibilities:** - Drive the highest levels of customer service and stability - Proactively monitor the environment to identify, troubleshoot, and resolve issues - Conduct root cause analysis to address complex problems impacting service levels - Foster technical and procedural excellence within the IT department for Merchandising systems and processes - Collaborate with other IT departments to facilitate requirements, objectives, and manage Incidents - Participate in after-hours escalations and maintenance as required - Work closely with IT management and internal customers to communicate and implement necessary changes for maintaining current, stable, and secure environments **Requirements:** - Bachelor's degree (B.E/B.Tech/M.Tech) in Computer Science or related specialization - Minimum of 8+ years of experience in Software development - Strong programming background in PL/SQL, Oracle database, and UNIX batch scripting - Proficiency in Pro*c development is a plus - Understanding of other scripting languages (e.g., Python, Java, .net) is advantageous - Strong analytical skills - Retail experience is preferred - Excellent communication skills **Life and Career at Saks:** - Join a world-class team and work with an adventurous spirit - Exposure to rewarding career advancement opportunities in retail, supply chain, digital, or corporate sectors - Embrace a culture that promotes a healthy work/life balance Saks.com is an equal opportunity employer, dedicated to celebrating diversity and fostering an inclusive environment for all employees.,

Posted 1 week ago

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