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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As the Relationship Manager - VIP Customers at LifeGuru App, your primary responsibility will be to serve as the personal concierge for high-value users who engage in booking Mandir Pujas through our platform. Your main objective is to provide an exceptional 10X VIP experience and establish enduring relationships with our esteemed clientele. Your key duties will include: - Welcoming VIP Users: Extend a warm welcome and ensure a premium experience right from their first interaction - Acting as Their Dedicated Point of Contact: Offer personalized support for each puja booking - Fostering Premium Customer Engagement: Cultivate trust and loyalty through top-notch service - Managing a Portfolio of VIP Customers: Keep abreast of their spiritual requirements and recommend relevant pujas - Proactively Addressing Issues: Respond to queries, offer solutions, and ensure customer satisfaction - Gathering Insights & Feedback: Enhance user experience by gaining a profound understanding of consumer preferences To excel in this role, you must possess the following qualities: - Customer Obsession: Demonstrated passion for creating exceptional experiences for users - Excellent Communication Skills: Proficiency in Hindi and English (knowledge of other regional languages is advantageous) - Empathy & Trustworthiness: Ability to comprehend spiritual needs and foster meaningful relationships - Problem-Solving Skills: Quick thinking and proactive approach to resolving user concerns - Data & Detail Orientation: Ability to analyze user behavior and enhance their experience accordingly - Tech-Savviness: Comfortable using CRM tools, messaging applications, and digital platforms - Growth Mindset: Willingness to thrive in a dynamic startup environment and contribute to expanding the VIP customer base If you believe you possess these qualities and rate yourself highly in them, we encourage you to apply for this exciting opportunity with LifeGuru App.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As the Customer Relationship Manager at Shenzyn, you will be the primary point of contact for patients enrolling in our platform, playing a crucial role in managing relationships with patients, hospitals, and hospital staff. Your role will involve guiding patients through the medical loan process and claim management, working closely with hospital staff and KOLs to collect necessary documentation, and ensuring a seamless end-to-end process. It requires excellent communication skills, a strong work ethic, and the ability to manage multiple stakeholders across various levels. Experience in insurance systems and claims management within India will be advantageous. Your key responsibilities will include serving as the first point of contact for patients, managing day-to-day operations, ensuring timely turnaround of cases, providing training to hospital teams, collaborating with BU heads for product improvements, and troubleshooting issues that may arise during the process. You will need to maintain a high level of patient satisfaction, coordinate with hospital stakeholders for smooth operations, and act as a liaison for continuous process improvement. To excel in this role, you should have excellent communication skills, be customer-focused with a track record of building strong relationships, detail-oriented and organized, a problem-solver, technology-savvy, and have 2-5 years of industry experience, ideally in the healthcare or insurance sectors with an understanding of insurance claim management in India. You should also be comfortable working 6 days a week, able to handle the fast pace and pressure of a critical role in a growing company, and open to occasional travel to partner hospitals for training and relationship-building purposes.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As an Ecommerce Executive at Fleurveda Private Limited, you will have a crucial role in expanding our digital presence within the beauty sector. Your primary objective will be to enhance our online store, improve customer experience, and contribute to revenue growth across all ecommerce platforms. Your responsibilities will include: - Managing platforms and merchandising effectively - Providing support for campaign and trade planning - Conducting analytics and preparing reports - Ensuring a seamless customer experience and providing support - Coordinating inventory and orders efficiently - Keeping abreast of emerging platforms and technologies The ideal candidate should possess: - A passion for beauty and cosmetics, with a deep understanding of trends, consumer behavior, and product nuances - A data-driven mindset with strong analytical skills to translate insights into actionable strategies - Proactive problem-solving abilities, resilience, and adaptability in fast-paced ecommerce environments - Strong team player skills, comfortable collaborating with various teams including brand, marketing, IT, logistics, and creative teams If you are interested in this opportunity, please contact us at tdlmanufacturing@gmail.com. This is a full-time, permanent role with a remote work location.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Sales & User Success Intern (Onboarding & Ground Support) at Signature Silicon Pvt Ltd, you will have the opportunity to be part of a dynamic tech startup that is revolutionizing the truck booking and logistics industry. Our innovative mobile application connects clients with reliable truck service providers, streamlining the entire booking and delivery process. We are passionate about leveraging technology to make logistics efficient and transparent. Joining our team in Pune, you will play a crucial role in contributing to user adoption and satisfaction. Your primary responsibilities will include assisting new users with the installation and setup of our mobile application, conducting comprehensive training sessions, providing on-the-ground support, collecting user feedback, fostering positive relationships with our user base, and observing local market trends to refine our strategies. To be successful in this role, you should currently be pursuing a bachelor's degree in any discipline from a college/university in the Pune area. You must be in your 2nd or 3rd year of graduation, comfortable with mobile applications and basic technical troubleshooting, possess excellent communication skills, have a proactive approach to problem-solving, be self-motivated, customer-centric, familiar with the Pune area, and proficient in Marathi, Hindi, and English. In return, you will receive a stipend of 8000/Month, gain hands-on experience in user acquisition, onboarding, training, and customer support, enhance your communication, problem-solving, and technical support skills, and obtain valuable insights into the logistics, transportation, and mobile technology sectors. Additionally, you will receive a formal certificate of internship upon successful completion.,
Posted 2 months ago
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