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0.0 - 4.0 years
0 Lacs
nagpur, maharashtra
On-site
Your role will involve investigating application issues and determining business impacts within defined timelines. You will be responsible for assigning relevant priority to application defects raised by clients and agreeing on timelines for delivering software fixes. Additionally, you will advise users on appropriate actions or workarounds and escalate issues to the appropriate resources when necessary to ensure resolution within agreed Service Level Agreements. Working closely with 3rd Level Application Support Analysts, you will identify and document resolutions, as well as document, track, and monitor problems to ensure timely resolution. You will also advise clients on timelines for del...
Posted 1 month ago
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