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2.0 - 6.0 years
2 - 6 Lacs
Mumbai, Maharashtra, India
On-site
Systra is seeking applications for the position of Field Engineer - Bridges & Road for our ongoing station redevelopment project. This role is crucial for developing project plans, overseeing construction, ensuring quality, and managing documentation for bridge and road infrastructure. The ideal candidate will be a proactive problem-solver with strong technical skills and the ability to work effectively in a diverse, integrated project delivery environment. Role & Responsibilities Develop comprehensive project plans for the construction of bridges and roads within the station redevelopment project. Conduct thorough assessments of the project site and collaborate with relevant authorities to obtain necessary permits and clearances for construction. Coordinate with the design team to ensure the timely completion of detailed design plans and specifications for bridges and roads in adherence to regulatory standards and project requirements. Supervise and provide technical guidance to junior engineers and other team members involved in the construction process. Monitor construction progress , identify potential issues, and implement effective solutions to ensure adherence to project timelines and quality standards. Conduct regular site inspections to ensure compliance with safety regulations, quality standards, and contractual requirements. Prepare and maintain accurate documentation , including progress reports, technical drawings, and project-related correspondence. Participate in project meetings and provide regular updates to the Project Director and other stakeholders regarding the status of bridge and road construction activities. Coordinate with relevant authorities and stakeholders for the timely resolution of any issues or concerns related to the project. Preferred Candidate Profile Experience: Total 2 years experience in a similar position and project for B.Tech (Civil) graduates. OR, total 5 years experience in a similar position and project for Diploma (Civil) holders. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Ability to work within a culturally diverse organization, recognizing and respecting differences. Problem-Solving: Ability to problem solve, especially in an integrated project delivery environment, applying industry best practices. Compliance: Ensure compliance with Systra Group policies, particularly on ethics, safety, and adherence to Company ISO 9001 and 14001 Standards.
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities : Device Driver Development : Develop, test, and maintain device drivers for a variety of embedded hardware components (e.g., sensors, actuators, peripherals). Linux Kernel Integration : Integrate device drivers into the Linux kernel, ensuring compatibility and stability. Debugging and Troubleshooting : Utilize debugging tools like Lauterbach and Trace tools to identify and resolve issues related to device drivers. Performance Optimization : Optimize device driver performance to meet system requirements and minimize latency. Documentation : Create clear and comprehensive documentation for device drivers, including technical specifications and usage guidelines. Collaboration : Work closely with hardware engineers, system architects, and software developers to ensure seamless integration of device drivers. Required Qualifications : Experience : 3-10 years of experience in embedded Linux device driver development. Embedded Programming : Strong understanding of embedded programming concepts and techniques. C Language : Proficiency in C language, including memory management, pointers, and data structures. Device Drivers : Experience in developing and debugging device drivers for various hardware components. Linux Kernel : Familiarity with Linux kernel internals and device driver architecture. Debugging Tools : Experience using debugging tools like Lauterbach and Trace tools. Analytical Skills : Strong analytical and problem-solving skills to diagnose and resolve complex technical issues. Preferred Qualifications : Open Source Contributions : Experience contributing to open-source Linux kernel projects. Specific Device Drivers : Experience with specific device drivers (e.g., USB, I2C, SPI, UART). Scripting Languages : Knowledge of scripting languages (e.g., Python, Bash) for automation and scripting tasks.
Posted 1 month ago
2.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Job Overview: We are seeking a dedicated and customer-focused Customer Relationship Officer (CRO) to join our team in Helios Luxury store at Hyderabad International Airport . The CRO will play a pivotal role in maintaining strong relationships with customers, ensuring their satisfaction with our products, and delivering exceptional service. This individual will be responsible for engaging with customers to understand their needs, addressing inquiries, and providing expertise on our wide range of watches, from luxury timepieces to everyday wear. Key Responsibilities: Customer Support : Act as the primary point of contact for customers, providing assistance via phone, email, in-person, and online chat. Address inquiries related to watch features, warranty, repairs, and product availability. Product Expertise : Offer expert guidance on watch types (luxury, mechanical, quartz, smartwatches, etc.), features, and maintenance. Help customers choose the right product based on their style and requirements. Relationship Building : Develop and nurture long-term relationships with customers, ensuring repeat business through personalized service and follow-up. Sales Support : Assist customers in making informed purchasing decisions. Upsell and cross-sell accessories such as straps, cases, and other related products to increase revenue. After-Sales Service : Coordinate and manage post-purchase services such as repairs, exchanges, and warranty claims. Ensure that customers are satisfied with the quality of their purchase. Customer Engagement : Engage with customers through social media platforms, ensuring timely responses to inquiries and addressing any concerns. Maintain positive brand representation across various channels. Feedback Collection : Gather customer feedback on products, services, and experiences to improve the overall customer journey. Problem Resolution : Address and resolve any customer complaints or issues related to products, services, or delivery with a focus on customer satisfaction and retention. Monitor Trends : Stay up-to-date on market trends in the watch industry, competitor products, and customer preferences to provide valuable insights to management. Qualifications and Skills: Education : Bachelor's degree in Business, Marketing, or related fields (preferred). Experience : Previous experience in customer service, sales, or a customer relationship management role, preferably within the retail or luxury goods industry. Product Knowledge : Strong understanding of different types of watches (mechanical, automatic, quartz, smartwatches) and watch brands (luxury or mainstream). Excellent Communication : Exceptional verbal and written communication skills to engage with customers effectively. Problem-Solving Skills : Strong ability to handle difficult situations and resolve customer complaints efficiently. Attention to Detail : Ability to provide precise information regarding watch features, maintenance, and repairs. Sales Skills : Experience in upselling and cross-selling products, with a keen ability to understand and anticipate customer needs. Technological Proficiency : Comfortable using CRM software and digital tools to manage customer interactions and track sales. Familiarity with social media platforms for customer engagement is a plus. Customer-Oriented Attitude : A passion for delivering excellent customer service and building lasting customer relationships. Multilingual (Optional) : Ability to speak additional languages is an advantage, particularly for international customers. Preferred Experience: Previous experience in the watch or luxury goods industry is a plus. Knowledge of watch servicing and repair processes is beneficial.
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Hardoi
Work from Office
Hiring for Multiple Roles at UTM Energy Pvt. Ltd. | CBG Plant (Operations Started April 2025) Location: Village Bhailamau, Hardoi, Uttar Pradesh UTM Energy Pvt. Ltd. is setting up a state-of-the-art Compressed Bio-Gas (CBG) Plant in Hardoi, Uttar Pradesh. We are looking for talented and dedicated professionals to join our team for the following roles: Open Positions: Shift Incharge VPSA Operator Compressor Operator Other Plant Operations & Maintenance Roles Roles & Responsibilities 1. Shift Incharge Supervise plant operations, ensuring smooth functioning of the CBG production process. Manage and coordinate plant workers, maintaining high efficiency during shifts. Monitor equipment performance and address operational issues. Ensure compliance with safety standards and environmental regulations. Maintain shift reports and communicate with senior management. 2. VPSA Operator Operate and maintain VPSA units for efficient gas purification. Monitor process parameters and adjust as needed for optimal performance. Perform routine inspections, troubleshooting, and maintenance of VPSA systems. Ensure the quality of purified biogas meets industry standards. Maintain logs and documentation of VPSA operations. 3. Compressor Operator Operate and maintain high-pressure gas compressors for CBG storage and distribution. Monitor pressure levels, temperature, and flow rates. Conduct regular safety checks and preventive maintenance. Ensure smooth gas compression and transfer into storage systems. Troubleshoot mechanical issues and coordinate repairs when necessary. 4. Other Plant Operations & Maintenance Roles Operate plant machinery and assist in the bio-gas production process. Perform preventive and corrective maintenance of equipment. Ensure compliance with safety, health, and environmental protocols . Maintain logs and assist in plant performance analysis. Required Skills & Qualifications Experience in CBG, Biogas, or Chemical Processing Plants preferred. Knowledge of VPSA, gas compression, purification, and storage processes. Familiarity with safety protocols, troubleshooting, and plant maintenance . Ability to work in shifts and handle emergency situations efficiently. Diploma/Degree in Mechanical, Electrical, or Chemical Engineering (preferred for technical roles). Why Join Us? Opportunity to work in a growing renewable energy sector . Competitive salary & benefits package. Hands-on experience with cutting-edge CBG technology. Career growth and skill development in green energy projects . How to Apply? Interested candidates can share their updated CV at aadi@utmenergy.com or apply directly on Naukri.com. Join us in our mission to build a sustainable future with renewable energy!
Posted 1 month ago
0.0 - 5.0 years
5 - 7 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Voice Process (Inbound/Outbound): Make or receive customer calls to resolve queries, complaints, or product information. Promote products or services and convert leads (for telesales). Follow up with customers and maintain call logs. Ensure a high level of customer satisfaction and maintain call quality. Non-Voice Process (Email/Chat/Backend): Respond to customer inquiries through email, chat, or ticketing tools. Accurately process requests such as order tracking, account updates, or complaint resolution. Maintain records of communication and ensure timely follow-up. Follow written communication standards and SLAs. Eligibility & Requirements: Qualification: 12th Pass or any Graduate. Experience: 02 years (Freshers are welcome). Good spoken and written communication in English (knowledge of Hindi, Tamil, Telugu, or other regional languages is a plus). Basic typing skills (2530 WPM) for chat/email processes. Comfortable with rotational shifts and week-offs. Preferred Skills: Confidence and persuasion skills for telesales. Active listening and problem-solving skills for customer support. Familiarity with CRM tools or ticketing platforms is an advantage. Ability to work in a fast-paced environment and meet targets.
Posted 1 month ago
0.0 - 5.0 years
4 - 7 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: ???? Voice Process: Make or receive calls to/from insurance companies or healthcare providers regarding claims. Follow up on pending claims, denials, or rejections. Clarify claim status and resolve billing issues. Maintain call logs and update claim statuses in the system. ???? Non-Voice Process: Handle claim-related correspondence via emails or chat. Work on claim rejections, denials, and resubmissions. Perform quality checks and update records in the billing system. ???? Data Entry (Medical Billing): Accurately input patient demographics, CPT/ICD codes, and insurance details. Review and enter charge sheets, EOBs, and other billing documents. Ensure data is entered without errors and in compliance with HIPAA and billing guidelines. Eligibility & Requirements: Education: Graduate or Diploma in any stream (Life sciences, commerce, or healthcare background preferred). Freshers are welcome; prior BPO/RCM experience is an added advantage. Good communication skills (for Voice roles). Typing speed of 3035 WPM with high accuracy (for Non-Voice/Data Entry roles). Basic knowledge of medical terminologies, ICD, and CPT codes is a plus. Willingness to work in night shifts (US shift hours). Good analytical and problem-solving skills.
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Respond to customer inquiries via phone and email regarding visa application requirements, processes, and timelines. Provide accurate information on documentation, eligibility criteria, and procedural steps. Track and follow up on visa application statuses and ensure timely updates are provided to customers. Coordinate with internal processing teams and partners as needed. Maintain records of customer interactions and transactions, including details of inquiries, complaints, and actions taken. Escalate unresolved issues to the appropriate departments in a timely manner. Stay up to date with changes in visa policies and procedures. Ensure all customer interactions comply with regulatory requirements and internal policies. Qualifications: 6 - 12 months of customer service experience, preferably in a visa or travel- related field. Strong verbal and written communication skills in English and Hindi Excellent interpersonal and problem-solving skills Ability to work in a fast-paced, high-pressure environment Proficiency in Microsoft Office and CRM software Multilingual skills are a plus
Posted 1 month ago
1.0 - 5.0 years
3 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Respond to customer inquiries via phone and email regarding visa application requirements, processes, and timelines. Provide accurate information on documentation, eligibility criteria, and procedural steps. Track and follow up on visa application statuses and ensure timely updates are provided to customers. Coordinate with internal processing teams and partners as needed. Maintain records of customer interactions and transactions, including details of inquiries, complaints, and actions taken. Escalate unresolved issues to the appropriate departments in a timely manner. Stay up to date with changes in visa policies and procedures. Ensure all customer interactions comply with regulatory requirements and internal policies. Qualifications: 6 - 12 months of customer service experience, preferably in a visa or travel- related field. Strong verbal and written communication skills in English and Hindi Excellent interpersonal and problem-solving skills Ability to work in a fast-paced, high-pressure environment Proficiency in Microsoft Office and CRM software Multilingual skills are a plus
Posted 1 month ago
0.0 - 5.0 years
4 - 7 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Voice Process: Make or receive calls to/from insurance companies or healthcare providers regarding claims. Follow up on pending claims, denials, or rejections. Clarify claim status and resolve billing issues. Maintain call logs and update claim statuses in the system. Non-Voice Process: Handle claim-related correspondence via emails or chat. Work on claim rejections, denials, and resubmissions. Perform quality checks and update records in the billing system. Data Entry (Medical Billing): Accurately input patient demographics, CPT/ICD codes, and insurance details. Review and enter charge sheets, EOBs, and other billing documents. Ensure data is entered without errors and in compliance with HIPAA and billing guidelines. Eligibility & Requirements: Education: Graduate or Diploma in any stream (Life sciences, commerce, or healthcare background preferred). Freshers are welcome; prior BPO/RCM experience is an added advantage. Good communication skills (for Voice roles). Typing speed of 3035 WPM with high accuracy (for Non-Voice/Data Entry roles). Basic knowledge of medical terminologies, ICD, and CPT codes is a plus. Willingness to work in night shifts (US shift hours). Good analytical and problem-solving skills.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Handle inbound and outbound communications with international customers via email, chat, and occasional calls. Provide timely and accurate information about products/services, billing, technical support, or order processing. Resolve customer queries, complaints, and issues while maintaining high customer satisfaction. Follow up with customers through calls or written communication as needed. Maintain detailed records of customer interactions in the CRM system. Coordinate with internal teams to resolve complex customer issues. Adhere to company policies, process guidelines, and quality standards. Meet individual and team performance targets related to productivity, quality, and customer satisfaction. Requirements: Freshers with good communication skills are welcome; prior BPO experience is an advantage but not mandatory. Proficiency in English (written and verbal) with a neutral or international accent is preferred. Basic computer skills and familiarity with MS Office and internet applications. Ability to multitask and handle multiple customer interactions simultaneously. Good listening and problem-solving skills. Comfortable working in rotational shifts (if applicable). Positive attitude and eagerness to learn. Preferred Skills: Experience in international voice or semi voice processes. Exposure to CRM software and ticketing tools. Knowledge of additional languages is a plus. Strong customer orientation and adaptability.
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Pune, Maharashtra, India
On-site
Job Responsibilities: Manage the full cycle of Accounts Payable, including processing, verifying, and reconciling invoices, ensuring accuracy and timely payments. Perform three-way matching of invoices with purchase orders and goods received notes. Process employee expense reports, ensuring compliance with company policies. Reconcile vendor statements, identify discrepancies, and resolve issues promptly through effective communication with vendors and internal teams. Ensure accurate coding and allocation of expenses to the correct general ledger accounts. Prepare and process payment runs (e.g., checks, wire transfers, ACH), adhering to payment schedules. Monitor accounts payable aging reports and proactively follow up on overdue invoices or pending approvals. Maintain accurate and organized records of all accounts payable transactions and documentation for audit purposes. Assist with month-end and year-end closing activities related to Accounts Payable, including accruals and reconciliations. Identify opportunities for process improvements and contribute to the optimization and automation of AP workflows. Ensure compliance with all relevant tax regulations (e.g., TDS, GST) and internal financial controls. Build and maintain strong relationships with vendors and internal stakeholders. Background & Skills: Bachelor's degree in Accounting, Finance, Commerce, or a related field. 3-6 years of dedicated experience in Accounts Payable (AP) , preferably within a BPO, shared service center, or a corporate finance department. Strong understanding of end-to-end AP processes and best practices. Proficiency in accounting software/ERP systems (e.g., SAP, Oracle, Tally, QuickBooks) and advanced Excel skills. Experience with automated invoice processing solutions is a plus. Excellent attention to detail and a high degree of accuracy in data entry and financial record-keeping. Strong problem-solving skills to identify and resolve invoice discrepancies and payment issues. Effective oral and written communication skills for interacting with vendors and internal teams. Ability to manage high volumes of transactions and prioritize tasks effectively. Knowledge of relevant tax regulations (e.g., TDS, GST) is highly desirable. A proactive approach to identifying and implementing process improvements. Ability to work independently and as part of a team in a fast-paced environment.
Posted 1 month ago
8.0 - 12.0 years
8 - 12 Lacs
Bengaluru, Karnataka, India
On-site
Qualifications: Minimum of 8 years of experience in change management, including at least 4 years in a senior role overseeing change initiatives and communication efforts. Demonstrated expertise in driving successful change management through the development and execution of CM-Engagement-Communication Plans within complex corporate environments. Proven track record of creating and delivering impactful change communication materials, including presentations to executive stakeholders and employee groups. Excellent communication and writing skills, with the ability to craft clear, concise, and compelling change messages for different mediums and audiences. Extensive experience with various communication channels and technologies, including email marketing platforms, intranet systems, collaboration tools, and multimedia production. Strong analytical and problem-solving skills, proficient in analyzing feedback and metrics to evaluate the effectiveness of communication strategies and make data-driven improvements. Exceptional project management abilities, with the capacity to effectively prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously. Strong interpersonal skills, with the ability to build relationships, influence senior stakeholders, and collaborate effectively in a team-driven environment. In-depth knowledge of change management methodologies, such as Prosci, and relevant certifications are highly beneficial. Ability to thrive in a fast-paced, dynamic environment, adapt to changing priorities, and navigate ambiguity. BA/BS degree in Communications, Business Administration, Organizational Psychology, or a related field.
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Required Qualifications: Proven experience as an Executive Assistant or similar role in a fast-paced, complex environment. Strong organizational and multitasking skills, with an acute attention to detail. Excellent written and verbal communication skills, maintaining professionalism in all interactions. Proficiency in Microsoft Office Suite and other relevant technology tools. Demonstrated ability to handle sensitive information with discretion and confidentiality. Strong problem-solving skills and the ability to anticipate needs in a proactive manner. A collaborative mindset, eager to contribute to our culture of empowerment and thriving. Preferred Qualifications: Bachelor s degree in Business Administration, Management, or a related field. Experience in the real estate, sales, or consulting industries. Previous exposure to working in a global or matrixed organization. Familiarity with project management tools and techniques. Ability to thrive in an environment that embraces change and innovation. A positive, optimistic approach toward challenges and a keen sense of initiative. Commitment to professional development and growth within JLL s expanding landscape.
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Support the development, implementation, and evaluation of HSSE policies and procedures. Assist in monitoring compliance with applicable local, state, and federal regulations. Provide guidance and support to employees regarding HSSE best practices. Contribute to incident and accident investigations, including root cause analysis and corrective action planning. Assist in conducting risk assessments and implementing appropriate control measures. Support the preparation and delivery of HSSE training programs for employees. Stay up to date with industry standards and best practices to ensure continuous improvement of HSSE programs. Collaborate with cross-functional teams to identify and address HSSE-related issues. Assist in maintaining HSSE records, reports, and documentation. Participate in emergency response planning and drills. Qualifications and Skills: Bachelor's degree in Occupational Health and Safety, Environmental Science, or related field. Previous experience in HSSE or related field preferred. Strong knowledge of HSSE regulations and best practices. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Detail-oriented with strong organizational abilities. Proficient in MS Office applications
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Gurgaon, Haryana, India
On-site
Responsibilities: Develop and execute space plans using Revit and ACC, optimizing square footage and promoting efficient workflows Interpret and implement client briefs and playbooks to create tailored space solutions Conduct space utilization studies and provide recommendations for improvement Stay updated on current trends in space planning and utilization, incorporating innovative concepts into designs Collaborate with project teams to ensure smooth coordination between local and regional stakeholders Produce high-quality technical documentation, including plans, sections, and elevations Ensure compliance with company standards, building codes, and industry regulations Experience: Qualified professional in Interior Design, Architecture, or related field with 3-10 years of experience in space planning and occupancy management Demonstrated experience in managing corporate interior fit-out projects Strong technical background and expertise in Autodesk Revit, ACC, and related software Proven track record in developing and implementing space planning standards and protocols In-depth understanding of corporate client needs and industry-specific playbooks Experience in conducting and analyzing space utilization studies Strong problem-solving skills and ability to optimize space efficiency Excellent English communication skills.
Posted 1 month ago
1.0 - 3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Overview Career Craft Consultants India Pvt Ltd is a dynamic company in the education industry, specializing in providing study abroad counseling services. With headquarters in Gujarat and a team of 51-200 employees, we are committed to guiding students through their overseas education journey. For more information, visit our website at careercraftconsultants.co.in . Job Overview We are seeking a dedicated Study Abroad Counselor to join our team in Ahmedabad. This is a full-time, junior-level position requiring 1 to 3 years of work experience. The ideal candidate will have a strong passion for helping students achieve their overseas education dreams and possess excellent counseling skills. Qualifications and Skills Proven experience in visa counseling, study abroad counselling, and overseas education (Mandatory skill). Strong proficiency in student counseling, with the ability to understand and address student concerns effectively. In-depth knowledge of various countries education systems, admission processes, and visa requirements. Ability to guide students through the admissions process, from application to acceptance, with personalized advice. Excellent communication skills, both verbal and written, to engage effectively with students, parents, and institutions. Proven problem-solving skills to address and resolve student queries and challenges. Capacity to maintain updated knowledge about universities and course offerings worldwide. Strong organizational skills with the ability to manage multiple student profiles and timelines efficiently. Roles and Responsibilities Provide comprehensive counseling services to students interested in studying abroad, tailoring advice to individual needs and aspirations. Stay informed about the latest trends and requirements in overseas education to ensure current and accurate counseling information. Assist students in the preparation and review of application materials, including essays, resumes, and recommendations. Conduct informative sessions and presentations to educate students and parents about studying abroad. Build and maintain strong relationships with education institutions, both locally and internationally. Help students navigate the visa application process, ensuring compliance with all regulations and requirements. Manage student records and monitor progress throughout the counseling and application process. Collaborate with team members to continually improve counseling strategies and student engagement approaches.
Posted 1 month ago
0.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate/Developer, Customer Service - SME The Subject Matter Expert (SME) is responsible for providing deep product knowledge and guidance to various teams within the organization. The ideal candidate will have extensive experience and expertise in a specific product, allowing them to contribute valuable insights and solutions to complex problems. Responsibilities . Serve as a trusted advisor and resource for the team, offering expert guidance on complex issues and challenges. . Support Tier-1 agents who support customers via Phone, Chat & Email Channels . Develop insightful solutions that meet business objectives. . Stay up-to-date on the latest product announcements, trends, and regulations to ensure the organization remains competitive. . Analyze data, Identify and recommend opportunities for process improvement and optimization. . Mentor and train team members, sharing knowledge and expertise to foster their professional growth. . Collaborate effectively with diverse stakeholders, both internally and externally. . Work independently and as part of a team, managing multiple projects simultaneously. . Contribute to the continuous improvement of the product and its associated processes. Qualifications we seek in you! Minimum Qualifications/ Skills . Bachelor%27s degree (Any) . Experience in a product support related role. (Preferably BPO Operations) . Strong analytical and problem-solving skills. . Excellent communication and interpersonal skills. . Proven ability to work independently and as part of a team. . Passion for continuous learning and staying updated on the latest product developments. Preferred Qualifications/ Skills . Experience in supporting Tech/ Semi Tech processes (preferred) . Travel/Relocation may be required. . Must be able to work effectively under pressure and manage multiple projects simultaneously Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 1 month ago
4.0 - 6.0 years
4 - 6 Lacs
Hyderabad, Telangana, India
On-site
Role & responsibilities Technical Services Management: Oversee operations and maintenance of electrical systems, HVAC, UPS, and fire safety systems. Ensure timely preventive and breakdown maintenance as per OEM/AMC schedules. Coordinate with internal engineers and external vendors for seamless technical operations. Ensure all statutory compliance (energy audits, safety certificates, etc.) is met. Review daily reports/logs and take corrective actions on faults or system inefficiencies. Soft Services Management: Supervise housekeeping, pest control, indoor plants and allied services. Ensure upkeep, hygiene, and cleanliness standards across office premises. Coordinate with vendors for consumables, uniforms, and periodic deep cleaning. Manage pantry services, and overall service quality delivery. F&B Services Management: Oversee the daily operations of the food and beverage services at the site. Ensure hygiene, food quality, and service standards in the cafeteria/pantry areas. Coordinate with F&B vendors for timely replenishment, menu planning, and staff deployment. Monitor consumption trends and gather employee feedback to continuously improve F&B services. Ensure compliance with food safety and hygiene regulations (FSSAI or equivalent). Vendor & Staff Management: Manage third-party service providers for technical and soft services. Conduct regular vendor performance reviews and enforce service level agreements (SLAs). Lead, motivate, and train on-site housekeeping and technical staff for high performance. Client Interaction & Reporting: Act as the primary point of contact for the client on facility-related matters. Conduct daily and weekly reviews with client and internal teams. Prepare and share reports: daily operations, MMR (Monthly Management Reports), incident reports, and audit compliance. Budgeting & Cost Control: Assist in budgeting and forecasting facility operating expenses. Track consumption, identify cost-saving opportunities, and ensure optimum resource utilization. Health, Safety & Compliance: Enforce safety procedures and emergency response plans. Ensure compliance with internal EHS standards and local statutory regulations. Conduct periodic safety drills, toolbox talks, and risk assessments. Education and experience Bachelor's degree or any Hospitality Diploma with good communication skills. 5 years of relevant experience preferably from Hospitality background
Posted 1 month ago
5.0 - 7.0 years
3 - 18 Lacs
Hyderabad, Telangana, India
On-site
Role Overview We are currently looking for a Technical Product Lead, to join our Team. Reporting hierarchically to Connected Channel Product Owner, you will be responsible for the delivery of business system solutions and processes that are based on blockchain technology in our program. This digital innovation program is designing, developing, and implementing blockchain based solutions across all business units in the company at a global level. The program is actively seeking partnerships with stakeholders in our business, both internal and external, to develop and implement pharma industry standard solutions. What will you do in this role Collaborate with clients and stakeholders to gather and document business requirements, ensuring a clear understanding of their needs. Configure Sales & Distribution or Finance SAP modules based on business requirements and best practices. Develop test plans, execute testing scenarios, and validate solutions to ensure they meet business and functional requirements. Provide training to end-users and create user manuals or documentation to facilitate knowledge transfer. Identify and resolve functional issues, providing ongoing support to users and troubleshooting as necessary. Work closely with technical teams, including ABAP developers and system architects, to ensure seamless integration and functionality of SAP solutions. Stay current with SAP best practices and emerging trends, making recommendations for enhancements and optimizations. Define, monitor, and manage Service level Agreements (SLAs) to align with business objectives. What Should you have: Bachelor s degree in information technology, or a related field. Minimum of 5-7 years of experience in SAP Functions with expertise in relevant SAP module/s. Strong understanding of business processes and the ability to translate them into SAP solutions. Expertise in managing Service Level Agreements. Excellent problem-solving skills and attention to detail. Experience with SAP implementation projects, including requirements gathering, configuration, testing, and user training. Relevant SAP certification(s) is a plus. Excellent project management skills with a track record of delivering projects on time and within budget. Strong analytical and problem-solving skills with the ability to troubleshoot complex issues. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
Posted 1 month ago
5.0 - 6.0 years
5 - 6 Lacs
Gurgaon, Haryana, India
On-site
Roles and Responsibilities: Transaction Management & Portfolio Optimization: Coordinating and managing real estate transactions across the APAC region, acting as a central point of contact for all internal and external stakeholders. Risk-managing and driving all existing and future transactions, ensuring quality, timeliness, and effective mitigation of potential issues. Developing and implementing strategies for the client's real estate footprint, focusing on portfolio optimization and operational efficiencies throughout the transaction lifecycle. Providing support to the client in resolving potential conflicts with landlords, leveraging the broader JLL team's expertise. Collaboration & Teamwork: Engaging extensively with various JLL internal teams and client teams to ensure coordinated delivery of real estate requirements. Leading and leveraging JLL's platforms and resources to meet client needs with other members of the larger JLL service platform. Research, Analytics & Advisory: Improving financial reporting and market analysis by conceptualizing and implementing best-in-class frameworks and analytics. Providing insightful portfolio optimization strategies and recommendations to the client. Keeping the client informed on real estate market changes (e.g., supply-demand) impacting their portfolio. Highlighting real estate benchmarking data and analysis to assess and impact the client's risk profile. Analyzing and implementing technology and automation for enhanced portfolio performance. Proactively engaging with various client teams for risk mitigation and resolution of operational and strategic issues. Client and Competitor Intelligence: Periodically leveraging JLL systems to provide the client with the latest information on competitors and emerging real estate industry trends. Client Relationship Management: Building and nurturing strong relationships with clients as a regional coordinator. Being proactive and engaging, consistently ensuring client expectations are met and exceeded. Acting as the go-to person for any reporting-related concerns. About you : Analytical & Advisory: Possess strong analytical skills with the ability to provide advisory-driven support. You'll be adept at analyzing data, identifying trends, and proposing strategic solutions. Meticulous & Detail-Oriented: Demonstrate exceptional attention to detail and strong problem-solving skills. You understand the critical importance of infallible delivery for the client. Adept at Client Relationship Management: Proven ability and experience in establishing deep client connections and relationship management. You have the emotional intelligence to navigate and manage client personalities across diverse cultures and geographies. Solution-Oriented: Possess a proven ability to deliver regular out-of-the-box solutions. Technologically Proficient: Strong MS Excel skills with a solid grip on financial variables for developing business cases. Excellent Communicator: Ability to appropriately articulate messaging and effectively manage conflict with multiple real estate stakeholders. Required Qualifications: Post-graduate degree. 5-6 years of relevant work experience. While real estate transaction exposure is preferred, the essential skills for this role are strong client relationship management and a proven ability to deliver innovative solutions.
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Mumbai, Maharashtra, India
On-site
Roles PLC programming inhouse testing. Site Commissioning, Interface Integration Site Troubleshooting, Completion Handover Continual improvement Alternate component identification, testing implementation. Corporate Office, Airoli Responsibilities Site commissioning in line with project schedule allotted Drive configuration testing. Establish interface between PLC IT, PLC-PLC 3rd party/ boughtout solutions. System Integrated trails. PLC program configuration changes as per min guidance from HO team. System operational maintenance training to customer internal service Smooth system handover to customer internal service Maintain document daily work progress report. As built project documentation. Automation commissioning documentation Maintain records of above documents. Snag list resolution support PLC Program development testing min. 2-years of experience in the field of material handling solution Technical Skills: Proficiency in PLC programming, preferably Siemens TIA Rockwell Studio 5000. Commissioning troubleshooting of industrial communication system viz. Profibus, Profinet, AS-I, Ethernet/IP, etc. Knowledge of configuring, commissioning troubleshooting of VFD s. Knowledge of Interface with 3rd party via TCP/IP, S7 communication, OPC-UA, etc. Siemens Rockwell PLC to PLC communication. Good oral communication skills. Customer oriented approach. Good problem-solving skills. Good planning decision-making skills. Focused on Improvement Innovation.
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Mumbai, Maharashtra, India
On-site
Plan & execute AMC visits and attend breakdown calls. Coordinate with HO team for problem resolution Review spare parts at site and suggest customer to keep critical parts. Provide system operation & maintenance training to operators. Take lead in improving system availability. Snag list resolution Dismantling & assembly of new equipment s/assemblies Maintain & document records of error resolution. Key Results Areas (KRA s) Telephonic Support to resolve the issue. Operational & maintenance training to operators Improve/Maintain System availability Technical Skills Understanding of Engineering drawings Knowledge of maintaining, troubleshooting & repairing equipment s Knowledge of eliminating vibrations/ sound from machine by doing mechanical alignments Reading, analyzing, and interpreting technical procedures, drawings, service manuals and work orders to perform required maintenance work Soft Skills Good oral & communication skills. Customer oriented approach. Good problem-solving skills
Posted 1 month ago
3.0 - 8.0 years
3 - 8 Lacs
Navi Mumbai, Maharashtra, India
On-site
Visual inspection of ASRS system & perform basic checks before start of shift. In case of breakdown provide first level support at site Coordinate with HO team for problem resolution Support service during quarterly PM Provide system operation & maintenance training to operators. Take lead in improving system Snag list resolution Dismantling & assembly of new equipment s/assemblies Maintain & document records of error resolution & update line manager Understanding of Engineering drawings KRowledge of maintaining, troubleshooting & repairing equipment s Knowledge of eliminating vibrations/ sound from machine by doing mechanical alignments Reading, analyzing, and interpreting technical procedures, drawings, service manuals and work orders to perform required maintenance work SoftSkills: Good oral & communication Customer oriented Good problem-solving skills
Posted 1 month ago
8.0 - 10.0 years
8 - 10 Lacs
Hyderabad, Telangana, India
On-site
Key Responsibilities: Fundraising Strategy & Execution: Lead and support all fundraising efforts for the group's real estate development projects, tailoring strategies to align with the unique capital requirements, financial structures, and timelines of each project. This includes a strong focus on project-level financing, joint ventures, and sophisticated debt-equity structures. Capital Sourcing & Innovation: Identify, develop, and cultivate new and innovative sources of capital, encompassing both debt and equity financing from diverse channels. Relationship Management: Build, nurture, and maintain robust relationships with key financial institutions, Public Sector Banks (PSBs), investment bankers, private investors, and other strategic capital partners. Deal Origination & Presentation: Initiate and lead deal origination efforts for real estate projects, leveraging expertise in developing comprehensive financial models, compelling pitch decks, detailed information memorandums, and other essential fundraising materials. Financing Optimization & Restructuring: Proactively assess and strategically restructure existing financing arrangements to secure more favorable terms, such as lower interest rates or improved repayment schedules, while actively exploring cash-out refinancing opportunities to maximize capital efficiency. Tailored Financial Solutions: Formulate and implement customized financial strategies with a primary focus on creating bespoke financing solutions that precisely meet project-specific goals, including adeptly managing the debt-equity balance and structuring financing to suit each project's unique needs. Strategic Alliances & Awareness: Develop and foster strategic alliances with other entities, including institutional investors, co-investors, and potential joint venture partners. Explore and implement innovative approaches to raise awareness of the group's real estate projects to attract potential investors and partners. Market Research & Analysis: Oversee comprehensive research efforts on the real estate market, conduct thorough competitor analysis, monitor economic conditions, and track financial trends that may impact the group's fundraising strategies. Utilize insights from these analyses to inform and adapt the fundraising approach, ensuring alignment with industry developments and evolving market conditions. Financial Analysis & Capital Needs: Lead the meticulous analysis of company performance, detailed capital requirements, and critical funding needs for all real estate projects. Compliance & Due Diligence: Ensure stringent compliance with all relevant legal, financial, and tax regulations impacting the fundraising process. Oversee the thorough due diligence process for transactions, including expertly structuring deals through Special Purpose Vehicles (SPVs), joint ventures, and ensuring strict adherence to all applicable financial regulations. Internal Collaboration: Work closely and collaboratively with internal teams, including legal, finance, and operations, to ensure seamless alignment between the group's strategic goals, investor expectations, and financial projections. Internal Query Resolution: Act as a key resource for resolving internal queries related to financials, growth projections, and regulatory compliance. Investor Relations: Act as the primary point of contact for investors, providing them with necessary updates, promptly answering queries, and proactively managing ongoing investor relations efforts to foster long-term partnerships. Qualifications: Bachelor's degree in Finance, Real Estate, Business Administration, or a related field. An MBA or equivalent advanced degree is highly preferred. Proven track record of successfully raising substantial capital for diverse real estate projects through various financing structures (debt, equity, joint ventures). Extensive network of relationships with financial institutions, public sector banks, investment bankers, and private investors in the Indian real estate market. Strong expertise in financial modeling, valuation, and creating compelling investor materials (pitch decks, information memorandums). In-depth knowledge of real estate market dynamics, economic trends, and regulatory frameworks in India. Demonstrated ability to structure complex financial deals and navigate due diligence processes. Exceptional communication, presentation, negotiation, and interpersonal skills. Strong analytical and problem-solving abilities with a keen eye for detail. Ability to work strategically and collaboratively within a fast-paced and dynamic environment. Proficiency in financial software and tools relevant to real estate finance.
Posted 1 month ago
9.0 - 13.0 years
9 - 13 Lacs
Hyderabad, Telangana, India
On-site
Roles Responsibilities: Lead and manage the enterprise data operations team, responsible for data ingestion, processing, validation, quality control, and publishing to various downstream systems. Define and implement standard operating procedures for data lifecycle management, ensuring accuracy, completeness, and integrity of critical data assets. Oversee and continuously improve daily operational workflows, including scheduling, monitoring, and troubleshooting data jobs across cloud and on-premise environments. Establish and track key data operations metrics (SLAs, throughput, latency, data quality, incident resolution) and drive continuous improvements. Partner with data engineering and platform teams to optimize pipelines, support new data integrations, and ensure scalability and resilience of operational data flows. Collaborate with data governance, compliance, and security teams to maintain regulatory compliance, data privacy, and access controls. Serve as the primary escalation point for data incidents and outages, ensuring rapid response and root cause analysis. Build strong relationships with business and analytics teams to understand data consumption patterns, prioritize operational needs, and align with business objectives. Drive adoption of best practices for documentation, metadata, lineage, and change management across data operations processes. Mentor and develop a high-performing team of data operations analysts and leads. Functional Skills: Must-Have Skills: Experience managing a team of data engineers in biotech/pharma domain companies. Experience in designing and maintaining data pipelines and analytics solutions that extract, transform, and load data from multiple source systems. Demonstrated hands-on experience with cloud platforms (AWS) and the ability to architect cost-effective and scalable data solutions. Experience managing data workflows in cloud environments such as AWS, Azure, or GCP. Strong problem-solving skills with the ability to analyze complex data flow issues and implement sustainable solutions. Working knowledge of SQL, Python, or scripting languages for process monitoring and automation. Experience collaborating with data engineering, analytics, IT operations, and business teams in a matrixed organization. Familiarity with data governance, metadata management, access control, and regulatory requirements (e. g. , GDPR, HIPAA, SOX). Excellent leadership, communication, and stakeholder engagement skills. Well versed with full stack development DataOps automation, logging frameworks, and pipeline orchestration tools. Strong analytical and problem-solving skills to address complex data challenges. Effective communication and interpersonal skills to collaborate with cross-functional teams. Good-to-Have Skills: Data Engineering Management experience in Biotech/Life Sciences/Pharma Experience using graph databases such as Stardog or Marklogic or Neo4J or Allegrograph, etc. Education and Professional Certifications Any Degree and 9-13 years of experience AWS Certified Data Engineer preferred Databricks Certificate preferred Scaled Agile SAFe certification preferred Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. .
Posted 1 month ago
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