2667 Problem Solving Jobs - Page 45

Hyderabad - Tamil/kannada/ Malayalam Bangalore - Malayalam / Tamil Hyderabad - DRA Certified agent Qualifications: Both HSC/Graduates can apply Freshers/Experienced can apply. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Need to be fluent in English +Kannada/malayalam/Tamil Results-driven mindset with a focus on achieving targets. Flexibility in rotational shifts Salary 19kCTC. What We Offer: Competitive salary and benefits package. Opportunities for professional development and growth. A dynamic and collaborative work environment.

Role & responsibilities Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner. Utilize strong communication skills to build rapport with customers and understand their needs effectively. Work independently with minimal supervision while maintaining high levels of productivity and accuracy. Collaborate with team members to achieve common goals and objectives. Provide exceptional chat support to customers through various platforms (e.g., WhatsApp, Facebook Messenger). Preferred candidate profile Empathetic interpersonal skills: ability to understand diverse perspectives and respond appropriately. Strong time management skills; ability to prioritize tasks efficiently under pressure. Proficiency in using technology for work purposes (e.g., typing speed, computer literacy). Excellent written communication skills in English; ability to communicate clearly via text-based channels. 0-5 years of experience in non-voice process or similar role. Only Mohali and nearby candidates are eligible. Candidate must be an immediate joiner. NO PURSUING CANDIDATES. Perks and benefits PF Gratuity Health Insurance Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Vaccinated double dose. Salary -25kCTC/ In-Hand 21k Location- Mohali (WFO)

Description We are seeking a dedicated and enthusiastic Customer Interaction Advisor to join our team. The ideal candidate will have 1-2 years of experience in customer service and possess excellent communication skills. This role involves engaging with customers to address their inquiries, provide information, and resolve any issues they may encounter. The Customer Interaction Advisor will play a crucial role in enhancing customer satisfaction and loyalty through effective communication and problem-solving. Responsibilities Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly. Provide detailed product information and support to customers via phone, email, and chat. Maintain accurate records of customer interactions and transactions in the CRM system. Assist in the development and implementation of customer service policies and procedures. Collaborate with other departments to enhance customer experience and satisfaction. Gather customer feedback and report it to management for continuous improvement. Skills and Qualifications Bachelor's degree in any field preferred. 1-2 years of experience in customer service or a related role. Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint). Strong verbal and written communication skills in English and Hindi; knowledge of regional languages is a plus. Ability to handle difficult situations and resolve conflicts effectively. Basic understanding of customer service principles and practices.

Role & responsibilities Provide customer support through various channels such as email, chat, and non-voice processes. Handle international customer inquiries with a focus on blended process (email + chat). Offer product solutions to customers based on their requirements. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues. Preferred candidate profile 0-3 years of experience in BPO Customer Service or related field. Strong communication skills for effective interaction with customers via multiple channels (email, chat). Ability to work in a fast-paced environment handling multiple tasks simultaneously. Proficiency in International Chat Process and Non-Voice Process is essential. Graduation Must Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Perks and benefits 5 days working Any 2 days Week off Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary -27000 CTC/ In-Hand 24,500 + 2500 PLI

Description We are seeking a dedicated and experienced Senior Customer Service Representative to join our team in Indore. The ideal candidate will have 1-4 years of experience in customer service and a passion for helping customers. This role involves managing customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction. Responsibilities Manage and resolve customer queries and complaints efficiently and effectively. Provide accurate information about products and services to customers. Document customer interactions and maintain detailed records of customer feedback and issues. Collaborate with team members and other departments to enhance customer experience and satisfaction. Identify trends in customer inquiries and suggest improvements to processes and services. Skills and Qualifications Bachelor's degree in any field. 1-4 years of experience in customer service or related fields. Strong verbal and written communication skills in English and Hindi. Proficiency in using customer service software and CRM systems. Ability to handle challenging customer interactions with patience and professionalism. Strong problem-solving skills and attention to detail. Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

Roles and Responsibilities Provide exceptional customer service through email support to international clients. Handle customer inquiries, resolve issues, and provide solutions via email. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve process goals and objectives. Ensure timely resolution of customer complaints and feedback. Desired Candidate Profile 0-2 years of experience in a non-voice process or similar role. Excellent communication skills in English (spoken & written). Strong grammar knowledge and typing speed (minimum 30 wpm). Undergraduate/Graduate Fresher's/Experienced NO PERSUING CANDIDATES WILL BE ENTERTAINED Immediate Joiner Job Details 5.5 days working Shift- 9 hours (Including 1 Hour break) Rotational Shifts/ Week-off Salary - Upto: 28,000 CTC Location- Mansarovar, Jaipur (WFO)

Teleperformance is hiring for DRA Certified collection agents Requirements- Good communication skills. DRA Certification mandatory Job Details- CollectionProcess Work from office Salary- Upto 14k in hand - 17-18k CTC Immediate Joining Location- Thane & Hyderabad Other Perks- PF deduction Mediclaim Gym Facility Own Cafeteria A Place to get growth in designation in 9 months

Roles and Responsibilities Handle international customer calls to provide exceptional customer service. Resolve customer queries related to products/services offered by the company. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction. Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile 0-1 year of experience in an International BPO or call center environment. Excellent communication skills in English (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes and adapt quickly. Benefit- Salary Range- 3 to 4 LPA Both way cab facility. 5 days working 2 days rotational week off Virtual Interview

We Are Hiring for Teleperformance Position:Customer Support Associate (CSA) CONTRACTUAL FOR 3 MONTHS ONLY Qualification:Graduates/Post graduates/Undergrad either experience (Freshers and experience can also apply) Working Days & Hours: 5 days working, 2 rotational week-offs Office Location: Mansaovar Jaipur ,Rajasthan INDIA( Work from office only) Salary: 25K to 28k CTC ; ( ONLY FOR RELOCATED CANDIDATES : 10K RELOCATION BONUS ; Accomodation for 14 days Only ) Shift timings: Rotational shifts

Teleperformance is hiring for young talents/ Immediate joining- Ecommerce Process Requirements: Should have 1 Year of experience in voice process. Both Graduates and Post Graduates can apply. Should have excellent communication skills. Should be Fluent in both English and Hindi. Job Details: Experience-25K CTC Work From Office Virtual Interview Immediate joiners preferable Day Shifts 6 days working, 1 day rotational off Work Location: Marathahalli, Bangalore. Enjoy a rewarding joining bonus of 5K post joining.

Description We are looking for enthusiastic individuals to join our voice process team. This role is ideal for candidates fluent in Kannada, Tamil, or Malayalam, who are passionate about providing excellent customer service. As a voice process executive, you will be responsible for assisting customers over the phone and ensuring their queries are resolved efficiently. Responsibilities Handle incoming calls from customers and provide assistance in Kannada/Tamil/Malayalam. Resolve customer queries and complaints in a professional manner. Document all interactions with customers in the system accurately. Assist in the development of customer service scripts and FAQs in the respective language. Collaborate with team members to improve service delivery and customer satisfaction. Skills and Qualifications Fluency in Kannada/Tamil/Malayalam and English (both spoken and written). Strong communication and interpersonal skills. Basic computer literacy and familiarity with MS Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a customer-oriented mindset.

Requirements: Fresher can apply. Should have1 Year of experience in voice process. BothUnder Graduates/Graduate and Post Graduates can apply. Should have excellent communication skills. Should be Fluent in bothEnglish and Hindi. Job Details: Experience-25 K TH 25 CTC Work From Office Virtual Interview Immediate joiners preferable Day Shifts 6 days working, 1 day rotational off Work Location: Marathahalli, Bangalore. Candidate can apply from PAN INDIA - Accommodation - 14 Days (Relocation Bonus post joining)

Job Description: International Voice & International Chat Process Job Role - CSE Job Location - Gurgaon Cab facility - Both Side (should be inside hiring zone) 5 days working, 2 rotational week off Rotational shift 24*7 CTC - 26k- 30k CTC, In hand salary - 20k- 26k Work From Office Preferred candidate profile: Required candidates with good communication skills, listening skills, must have basic computer knowledge. Graduate and UG both can apply. Must have valid original marksheets from the University. Freshers and experienced both can apply. Experienced candidates must be able to provide valid offer letter, experience/relieving letter and the last 3 months salary slip of the same. Must have good command in spoken and written English. Must have Wi-Fi at home with good speed. Should be comfortable with rotational shifts No casual leave will be allowed for the first 3 months.

Role & responsibilities Responsible for Customer's Issue premium English Domestic mode will be voice Meeting the basic scores & compliance Maintain the basic work hygiene Should be polite & Co-operatable Should be comfortable with 24*7 Shift Preferred candidate profile 100% Fluency required in English Candidates should be from Kolkata if not the relocation acceptable, with a rental agreement Should not have request for leave in 1st 3 months Candidate should keep their patience Candidates with minimum qualification of 10+2 with an excellent English communication skill KYC, Education, Address Prof required Perks and benefits 2 rotational week offs per week Large Cafeteria PF, ESI/Mediclaim, Gratuity Pick/Drop Available during Odd hours only The Interview process will consist of the following rounds: 1. HR Round 2. Assessment Round 3. Operation Round Contact: HR Moumita Biswas - 6290550643, Tuneera - 9830538830 Please mention HR Moumita Biswas or Tuneera on the top of your cv. Interview Venue: Godrej Waterside, Tower II, 16th floor College More, Saltlake Sector v, Kolkata 700091 Time - 11 am to 3 pm (Monday to Friday)

Teleperformance is hiring for US Healthcare AR Voice Process Requirements- HSC OR Graduate with a minimum of 1 Year of experience or above specifically in denial management/ AR collection is mandatory. Excellent communication skills. Job Details- Voice Process Work from office 24*7 Rotational shift 5 Days working and 2 rotational week offs Salary- Upto 25k Inhand Immediate Joining Location- Thane Other Perks- Cab facility will be given depending on time PF deduction Mediclaim Gym Facility Own Cafeteria A Place to get growth in designation in 9 months

Job description This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. Job Description - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Responsible for logging tickets, monitoring, assigningticketsto respective support engineers. Providing first level of remote technical support to clients. Making sure that the ticketsare responded within the required time frame to meet the SLAs. Escalating thecallsto support manager if tickets are not responded or resolved within the time. Vendor management. IT assets management. Preparing and scheduling daily, weekly and monthly MIS reports and sending the reports to clients and managers. Managing and maintaining the workflow, client contacts, support contracts, SLA details, escalation matrix, performance metrics, time entries etc. as per client requirement.

Description We are seeking an experienced IT Asset Executive to join our dynamic team in Bangalore or Mumbai. The ideal candidate will have 2-7 years of experience in IT asset management and will be responsible for managing the lifecycle of IT assets, conducting audits, and ensuring compliance with established policies. The successful candidate will play a key role in optimizing asset utilization and identifying cost-saving opportunities. Responsibilities Manage the lifecycle of IT assets from acquisition to disposal. Conduct regular audits of IT assets to ensure accuracy and compliance. Coordinate with procurement and finance teams to manage budgets and expenditures related to IT assets. Develop and maintain an asset management database to track all IT assets. Ensure proper documentation and reporting of IT assets and their statuses. Identify opportunities for cost savings and optimization of IT asset usage. Assist in the development and implementation of IT asset management policies and procedures. Skills and Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. 2-7 years of experience in IT asset management or a similar role. Strong understanding of IT asset management processes and best practices. Proficiency in asset management software and tools (e.g., ServiceNow, Asset Panda). Familiarity with ITIL framework and practices related to asset management. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills to work effectively with cross-functional teams. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Incident Management: Proactive & Reactive - Lead the response to major incidents and ensure effective coordination and communication among all stakeholders. - Drive incident calls, providing clear direction and updates to all involved parties. - Collaborate with Technical teams, business units, and external vendors to troubleshoot incidents. - Record all the incident details, actions taken, and resolutions in the incident management system. 1 Manage all the agreed SLA and KPI's 2. The candidate must be ITIL4 certified. 3. Should have good communication skills (Written and Verbal) 4. Work location - Delhi (Gurgaon). 5 Working days- Monday to Saturday

Key Responsibilities Linux Administration Proficiency in working with Linux-based environments. Infrastructure as Code (IaC) Experience with Terraform or similar tools to manage infrastructure. Cloud Platforms Hands-on experience with Azure cloud environments. Version Control Strong knowledge of Git and best practices. CI/CD Pipelines Experience with GitLab CI/CD or equivalent CI/CD platforms, with a strong understanding of release processes and CI/CD workflows. Containerization & Orchestration Experience with Docker and Kubernetes for managing workloads. Security Best Practices Understanding of secure development, token management, and access controls. Testing & Quality Assurance Experience with unit testing frameworks such as pytest, or similar frameworks for automated testing and validation of infrastructure and applications. System Architecture & Design Ability to define and maintain architecture diagrams, ensuring clarity in system design and interactions. Holistic System Understanding Develops and maintains systems rather than just services, ensuring scalability, maintainability, and integration across different components. Hands-on experience with HIL testing, PLC integration, and industrial automation. Familiarity with Azure cloud services and experience in cloud-based automation and data management.

Key Responsibilities Design, develop, and maintain automated test frameworks in Python to ensure software reliability and performance. Deploy and execute tests on an advanced HIL (Hardware-in-the-Loop) system to validate software and electronic integrations before field deployment. Work in a Linux (NixOS) environment, contributing to system stability, test infrastructure, and debugging processes. Must Have Skills 10+ Years Strong experience in test automation development, particularly using Python. Solid understanding of Linux environments (preferably NixOS) and automation in embedded or industrial systems. Hands-on experience with HIL testing, PLC integration, and industrial automation. Familiarity with Azure cloud services and experience in cloud-based automation and data management. Experience with CI/CD pipelines and automated deployment processes. Strong analytical and problem-solving skills, with a focus on efficiency and automation.

Job Positions: MS Dynamics AX Technical Consultant Mandatory Skills: Minimum 2 yrs experience AX 2012 Exp: 4+Yrs Location: Bangalore Mode of Hire: Contract (6 months extendable) Mode of Work : WFO Notice Period: 0 to 15 Days Rates: Max 1.5L/PM

Duties and Responsibilities: Collaborating with the Customer IT department on the deployment and maintenance of Data network technologies. Installing, configuring, and maintenance of L2/L3 Network Switches. Attending to service requests through remote / onsite. Performing diagnostic tests and repairs, as well as developing data archiving, backup, and retrieval procedures. Documentation of the Site details /Performance certificates Develop Customer relationships AMC follow ups and closure Keeping in touch with the current trends Qualification Requirements: Bachelor's degree in Engg, information technology, or similar. Ruckus/Cisco Certification / experience if available would be an additional bonus Experience 1- 2 years in Data Network Analytical and problem-solving skills. Exceptional organizational and time management skills. Excellent interpersonal, communication, and collaboration skills. Willingness to travel to client locations.

Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor What are we looking for Problem-solving skills Agility for quick learning Written and verbal communication Ability to handle disputes Ability to establish strong client relationship

What We Are Looking For: Problem-Solving Skills: Strong ability to analyze and resolve increasingly complex issues, using logical reasoning and creative solutions. Dispute Handling: Capable of managing disputes effectively, ensuring that conflicts are resolved professionally and in alignment with company policies. Communication Skills: Excellent written and verbal communication skills, enabling clear and effective communication with peers, clients, and management. Analytical Skills: Strong analytical abilities to assess situations, identify trends, and make data-driven decisions. Adaptability and Flexibility: Comfortable with change, adaptable to varying tasks, and flexible in handling different challenges that arise in the role. Roles and Responsibilities: Problem Analysis and Solution Development: In this role, you will be required to analyze and solve increasingly complex problems, using available resources and methods to develop solutions. Daily Interactions: Your day-to-day interactions will primarily be with peers within Accenture, ensuring smooth workflow and collaboration. There may be some interaction with clients and/or Accenture management as required. Instruction and Independence: You will be provided minimal instruction on daily tasks, allowing you to work independently and take ownership of your responsibilities. New assignments may require a moderate level of instruction. Impact of Decisions: The decisions you make will have an impact on your own work and may also affect the work of others. You will be expected to make decisions that contribute to the success of your team and the organization. Individual Contribution or Team Leadership: As an individual contributor, you will work autonomously on your assigned tasks. Alternatively, you may oversee a small work effort or a team, depending on your role and the scope of the project. Rotational Shift Work: Please note that this role may require you to work in rotational shifts, ensuring flexibility in work hours to meet project or client needs.