7992 Problem Solving Jobs - Page 42

About EdTerra Edventures EdTerra is India's largest student education travel company, pioneering the integration of curriculum-based learning with fun and immersive journeys. The company empowers students with 21st-century skills essential for their future success, including life skills, literacy skills, and learning skills crucial for today's interconnected global workspaces. Having successfully collaborated with over 130 top schools across India and impacted more than 70,000 students, EdTerra has also published over 1,300 media projects. The company's offices are situated in Mumbai and Hyderabad, with the headquarters located in New Delhi. We are looking for a dedicated and experienced Domestic Operations Manager to oversee and manage the operational aspects of our domestic educational journeys. The ideal candidate will be responsible for ensuring smooth execution, cost control, and exceptional customer experiences while maintaining rigorous safety standards. Key Responsibilities: - Oversee end-to-end operational planning and execution of domestic educational tours. - Collaborate with the Product and Sales teams to align journey designs with educational objectives. - Ensure adherence to safety standards and quality guidelines. - Control costs related to transportation, accommodation, food, and other logistics. - Optimize vendor negotiations to maintain budget efficiency. - Monitor expenses and maintain profitability for each tour. - Manage and lead the domestic operations team, including Tour Coordinators and Support Staff. - Facilitate training and development programs to enhance team performance. - Build and maintain strong relationships with vendors, partners, and other stakeholders. - Ensure exceptional customer experiences by addressing student and school requirements. - Implement safety protocols and manage emergency situations effectively. - Continuously improve operational processes for efficiency and effectiveness. - Generate detailed reports on operational performance, budgets, and customer feedback. Qualifications And Requirements: - Bachelors degree in Business Administration, Travel & Tourism Management, or a related field. - 5+ years of experience in operations management, preferably in the travel or education sector. - Strong leadership and team management skills. - Excellent organizational and problem-solving abilities. - Proficiency in budget management and cost optimization. - Outstanding communication and negotiation skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Preferred Skills: - Experience in educational travel or student tours is highly desirable. - Familiarity with safety regulations and risk management practices. - Knowledge of travel logistics, vendor management, and customer service. Why Join EdTerra - Be a part of India's leading student education travel company. - Opportunity to make a meaningful impact on student learning and growth. - Collaborative and dynamic work environment. - Competitive compensation and growth opportunities.,

About the job: Key Responsibilities: 1. Manage daily operations of the agriculture business, including overseeing production, inventory, and quality control 2. Develop and maintain strong relationships with suppliers, ensuring the timely delivery of organic products 3. Analyze data using MS Excel to identify trends and make informed decisions to optimize business processes 4. Negotiate contracts with vendors to secure competitive pricing for organic products 5. Collaborate with cross-functional teams to resolve any operational challenges and improve efficiency 6. Stay updated on industry trends and regulations to ensure compliance with organic standards 7. Implement strategies to drive growth and profitability for the agriculture business at the affordable organic store Who can apply: Only those candidates can apply who: are from Hyderabad only Salary: ₹ 2,16,000 - 2,40,000 /year Experience: 0 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Negotiation, Operations, MS-Excel, Problem Solving and Effective Communication About Company: The Affordable Organic Store is India's trusted online destination for high-quality, pocket-friendly organic gardening supplies and sustainable living essentials. From organic seeds, plants, and fertilizers to eco-friendly gardening tools and accessories, we help people grow their healthy food at home with ease and joy. We believe everyone should have access to affordable, chemical-free gardening solutions. Our mission is to empower urban gardeners, plant lovers, and sustainable living enthusiasts to create greener homes and a healthier planet, one small garden at a time. Join us to be part of a passionate team making organic living accessible and affordable for all!

About the job: As a counselor at Lecture Wala, you will play a crucial role in helping our students achieve their academic and personal goals through effective communication, computer skills, and problem-solving abilities. Key Responsibilities: 1. Conduct individual and group counselling sessions to address students' academic, social, and emotional needs. 2. Utilize strong communication skills to listen actively and provide guidance and support to students facing challenges. 3. Assist students in developing problem-solving skills to overcome obstacles and achieve success in their academic pursuits. 4. Collaborate with teachers, parents, and other stakeholders to create comprehensive support plans for students. 5. Utilize computer skills to maintain accurate records of counselling sessions and student progress. 6. Stay informed about current trends and best practices in counselling to provide up-to-date support to students. 7. Participate in professional development activities to enhance counselling skills and knowledge. If you are passionate about helping students succeed and possess the necessary skills to excel in this role, we invite you to join our team at Lecture Wala. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Jodhpur only Salary: ₹ 2,00,000 - 2,50,000 /year Experience: 1 year(s) Deadline: 2025-08-30 23:59:59 Skills required: Problem Solving, Computer skills and Effective Communication Other Requirements: 1. Experience in counselling, sales, or student guidance preferred. 2. Fluent in English and Hindi (additional regional languages are a plus). 3. Friendly, empathetic, and patient personality. 4. Comfortable with calls, emails, and WhatsApp communication. 5. Willing to work on weekends if required. About Company: I am CA Arjun Parihar, the founder of Lecturewala, an EdTech platform that provides top-quality CA, CS, CMA, and commerce education through recorded and live lectures. With over 7+ years of experience in the education and finance industry, I work closely with students across India to help them succeed in their professional courses. I'm currently hiring interns to assist me with content creation, digital marketing, and operations related to Lecturewala's online education services. Interns will get hands-on experience working directly under my mentorship and gain deep insights into EdTech, online branding, and student engagement.

You will be responsible for underwriting mortgage business and managing the portfolio in the assigned branch/location. This includes reviewing and assessing a broad range of complex loan applications within defined guidelines. You will need to make decisions on loan applications or recommend them for approval to higher authorities. It is essential to underwrite proposals as per the laid down policies & procedures to meet agreed Service Level Agreements (SLAs) and manage city/area business volumes effectively. Your role will involve conducting personal discussions with customers to establish their creditworthiness. This includes ensuring the completion of credit/Know Your Customer (KYC) documents and verification through telephonic, field, and collateral visits. You will need to assess income to obligation ratios, loan to value ratios, and have in-depth knowledge of the rationale behind the calculation of these ratios and their impact on loan performance over long tenures. Maintaining Portfolio Management Information System (MIS), Delinquency MIS, and other operations-related MIS of the cluster will be part of your responsibilities. You will regularly report on these metrics. Building and leveraging effective relationships with third parties to achieve the best outcomes for clients is crucial. Addressing client queries, using industry knowledge and experience to overcome challenges, and striving for continuous process improvement are expectations from this role. You will be required to undertake a critical review of credit proposals, identifying industry, business, financial, management, and facility structure risks. Ensuring collateral and other credit risk mitigation to facilitate decision-making on credit proposals is essential. Facilitating quick turnaround time of credit lending proposals for mortgage business, including loans against property and home loans, in close collaboration with the sales team will be part of your duties. Continuous monitoring of credit exposures to ensure bankable exposure, critical review, and documentation of proposals, monitoring client & collateral creditworthiness from pre-sanction to post-disbursement phases, and taking steps for risk mitigation when required, while adhering to legal & documentation norms & policies are key aspects of the role. Managing the credit underwriting function of your branch, facilitating quick turnaround of credit lending proposals by working closely with local credit analysts and the sales team are also part of the responsibilities. Additionally, you will need to follow up and ensure the recovery of quick mortality cases between 12 - 18 months of vintage. Qualifications required for this role include a Graduate degree, and preference will be given to candidates with Masters/Post Graduate qualifications. Certifications such as CA/MBA are preferable for this position.,

As a member of the Business Application Consulting team at PwC, you will specialize in providing consulting services for various business applications to help clients enhance their operational efficiency. Your role will involve analyzing client requirements, implementing software solutions, and offering training and support for the seamless integration and utilization of business applications. By connecting Salesforce with other systems, applications, or databases, you will facilitate the smooth flow of data and process automation. Your responsibilities will include designing, developing, and implementing integration solutions using various technologies and tools such as Salesforce APIs, middleware platforms, and web services. You will be focused on building meaningful client relationships, learning to manage and inspire others, and navigating complex situations to grow your personal brand and technical expertise. Anticipating the needs of your teams and clients, you will deliver high-quality solutions while embracing ambiguity and using challenging moments as opportunities for personal growth. To excel in this role, you should respond effectively to diverse perspectives, utilize a wide range of tools for problem-solving, employ critical thinking to simplify complex concepts, understand project objectives, adapt to changing business contexts, enhance self-awareness through reflection, interpret data for insights, and uphold professional and technical standards. Joining our Managed Services team will give you the chance to collaborate with multiple teams to help clients implement new capabilities, achieve operational efficiencies, and leverage technology effectively. As part of the Application Evolution Services team, you will assist organizations in optimizing their enterprise applications, driving transformation, and fostering innovation to enhance business performance. By managing and maintaining application ecosystems, you will support clients in maximizing the value of their Salesforce investment across various functions like sales, service, marketing, and customer relationship management. Minimum qualifications for this role include a Bachelor's degree in Computer Science or Management Information Systems, along with at least 3 years of experience in Salesforce.com. Possessing certifications such as Certified Administrator, Certified Developer, Certified Business Analyst, or Certified Sales/Service Consultant is preferred. You should have a proven track record of success as an individual contributor and team member, with expertise in communication, leadership, client relationship management, process improvement, system implementation, and Salesforce application knowledge. In addition to technical skills, you will be expected to lead team meetings, extract relevant metrics, offer subject matter expertise, participate in process redesign, manage system features implementation, evaluate customer processes against Salesforce functionality, document business requirements, provide automation solutions, and contribute to system enhancements. Familiarity with Salesforce components like flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services, as well as experience in managed services and international projects, will be advantageous for this role. With 5-9 years of experience, you will play a crucial role in delivering high-quality solutions, meeting engagement SLAs and KPIs, and contributing to the overall success of the team and clients. ITIL process knowledge and understanding are highly preferred, along with a strong background in team management and Salesforce development.,

Join our Team This Role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers or L2 teams. Fault management on all routers and switches equipment will be part of your responsibilities, along with following up with support in case of raised cases. Actively supervising ITSM ticket queues to maintain MTTR will be a key aspect of your role. Analytical skills like logical thinking, problem-solving, and handling assignments are mandatory. You will need to identify the root cause of P0/P1/P2/P3/P4 incidents and recommend appropriate resolution actions for other events that customers identify as requiring Root Cause Analysis (RCA). You will be the first point of contact for support for any alarm/event/KPI related issues and will have close collaboration with the field team for all field activities such as hardware failures and node unreachable instances. Ensuring timely restoration of services to maintain MTTR for good customer experience and high service availability to meet Service Level Agreements (SLA) is crucial. Proactive involvement in detecting possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function is required. You will also be responsible for node health checks, backups, and troubleshooting any deviations identified, along with sharing details for MIR & CSR to respective teams. Having an end-to-end network understanding and handling 3PP/OEM, problem management support, data analytics, and customer governance will be part of your responsibilities. You will need expertise in IP firewall on Cisco FTD + Firepower + ASA, good knowledge in IP networking protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of switching VLAN, STP, RSTP, MSTP, VRRP, HSRP, IP security protocols such as IPSEC, GRE, VPN, CGNat, CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN, as well as telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good communication and troubleshooting skills are essential for this role, along with having 5-10 years of relevant experience in the IP domain.,

An Analyst is responsible for reviewing, collating, and verifying information from public sources, customers, and third-parties. This includes conducting Due Diligence analysis on shareholding structures, directors, and business activities of companies worldwide. Subsequently, a Sanctions, Political Exposure, and Adverse Media check is performed on the company and related parties. The Analyst collaborates internally with (Senior) Analysts, Leads, Managers, and the Quality Team at Equiniti KYC Solutions. Externally, there are occasional interactions with Relationship Bankers, AML-Officers, and other client personnel, as well as indirect and direct interactions with clients" customers. Equiniti KYC Solutions focuses on providing comprehensive and cost-effective client due diligence services while ensuring compliance with workflow-embedded rules. The Analyst is responsible for ensuring legibility, accuracy, and consistency of customer and third-party sourced documents, meeting defined turnaround times, and complying with Service Level Agreements. The core duties and responsibilities of an Analyst include performing Due Diligence steps such as researching public sources, analyzing retrieved data, conducting screenings based on name, address, and date of birth, archiving documents and findings, and providing risk recommendations. The Analyst collaborates with senior team members to discuss exceptions, escalate uncertain information, prepare case analyses, monitor deliverables, and contribute to process improvements. Candidates should demonstrate interest and understanding of financial markets, KYC, and legal entities, proficiency in using PCs, office productivity systems, and browsers, as well as possess an academic degree related to economics, finance, law, audit, or compliance. Excellent English language skills are essential, while knowledge of additional languages is advantageous. Effective communication, teamwork, problem-solving, process adherence, and attention to detail are key attributes expected from the successful candidate.,

As an Information Security Analyst at Sun Life Global Solutions, you will play a crucial role in assessing the security posture and controls of external vendors. Your responsibilities will include analyzing vendor questionnaires, drafting risk reports summarizing security assessments, and collaborating with internal and external stakeholders to validate information related to security initiatives. You will also review legal agreements with vendors from an information security perspective and provide security consulting services to Enterprise Services and Business Units. To excel in this role, you should hold a Bachelor's Degree in Computer Science or a related field and have 3 to 7 years of relevant experience in Information Security. Strong verbal and written communication skills are essential, as you will be required to communicate complex technical issues in simple terms and write detailed reports. You should possess excellent analytical and problems solving abilities, along with a deep understanding of both existing and emerging Information Security technologies. In addition, you should have strong consulting skills, the ability to influence positive outcomes, and be a self-starter with strategic thinking capabilities. Collaboration and consensus-building skills are key, as you will be working with diverse groups within Sun Life's business units. While not mandatory, it would be advantageous to have a sound knowledge of technologies related to Information Security, such as encryption, firewalls, intrusion detection/prevention, anti-virus, DDoS, and behavioral analysis/advanced malware detection. Join us at Sun Life Global Solutions and be part of a dynamic team that is shaping the future of Digital and Innovation, driving transformation, and delivering superior client experiences through expert Technology, Business, and Knowledge Services. Your contributions will help our clients achieve lifetime financial security and lead healthier lives, reflecting our core purpose and mission.,

As a Process Planning Engineer in Engine Assembly at TVS Motor Company's Hosur Plant, your role will be crucial in industrializing engines and vehicle assembly. You will be responsible for designing, evaluating, and finalizing the manufacturing strategy while considering all 7M conditions. Additionally, you will estimate capital investments and conversion costs for new products, upgrades, and capacity augmentation. Your expertise will be required to estimate the total cost of buying (TCB) and propose strategies for "Make or Buy" decisions. You will design and develop processes for new products and upgrades, adhering to APQP (3rd Edition) guidelines. Conducting process FMEA and ensuring a defect-free process with proficiency in VDA 6.3 and IATF 4th edition standards will be part of your responsibilities. Furthermore, you will design, evaluate, and finalize layouts for plant and manufacturing lines, applying manufacturing principles such as JIT, LEAN, and AGILE. Planning and finalizing plant and facility requirements, along with facility planning, evaluation, sourcing, and development, will fall under your purview. It will be essential to prove-out processes and facilities meeting quality targets and sustainable process capability index. Your role will involve technical documentation of the designed process using PPAP (IATF 4th edition) and ensuring on-time customer approval through PSW sign-off. Monitoring Alpha, Beta, and QP manufacturing to achieve results as per set MPT targets will be crucial. Additionally, preparing action plans for process improvement projects and identifying alternate processes for enhancing quality, productivity, cost, delivery, and safety in existing manufacturing cells or new product lines will be part of your responsibilities. To excel in this role, you will need functional competencies in Engineering Materials, Manufacturing Processes, Quality Assurance, Measurements & Metrology, Product Awareness, Manufacturing Systems, Problem Solving, and Project Management. Moreover, your behavioral competencies should include Communication Skills, Interpersonal Relationships, Personal Leadership, Rigor in Execution, People Leadership, Emotional Intelligence, Customer Centricity, Business Acumen, Managing & Leading Change, and Long-term Perspective (Planning & Strategizing). If you are a technically and professionally competent individual with 7 to 12 years of experience and possess a BE/MBA/Diploma qualification, this role offers an exciting opportunity to contribute to the progress of TVS Motor Company's sustainable mobility initiatives.,

The Data Architecture Specialist Join our team of data architects who design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. You will be a part of the Technology Strategy & Advisory practice at Accenture, operating at the level of Sr Manager in locations like Bangalore, Mumbai, Pune, and Gurugram. With 15 to 21 years of experience, you will explore exciting opportunities to contribute to Accenture's global initiatives in Technology Strategy & Advisory. As a Data Architecture Specialist, you will collaborate with clients to leverage data, architecture, and AI to drive business agility and real-time transformation. Your responsibilities will include: - Conducting in-depth analysis to identify and solve complex business problems - Guiding clients in designing and scaling technology-driven growth journeys - Facilitating architecture transformations for improved business outcomes - Enabling clients to build capabilities for sustained high performance and innovation To excel in this role, you are expected to: - Present data strategies and technology solutions for C-suite discussions - Demonstrate expertise in technologies like big data, data integration, and cloud platforms - Lead proof of concept implementations and scale them across various domains - Showcase proficiency in data-led projects and RFP responses - Utilize analytical skills in problem-solving and understanding business value drivers - Develop client relationships and manage stakeholder engagements effectively - Collaborate with diverse teams, leveraging leadership and communication skills to achieve common goals If you are a problem solver with a passion for technology-driven transformations and a desire to enhance business architecture performance, Accenture Technology Strategy & Advisory is the perfect place for you to contribute your skills and expertise. Welcome to a dynamic and inclusive culture where innovation and collaboration thrive.,

Join us as a Senior Software Engineer - Cloud at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. Spearhead the evolution of our digital landscape, driving innovation and excellence. Harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a Senior Software Engineer - Cloud, you should have experience with software development, ideally in GoLang or Java. Designing, building, and maintaining cloud environments, specifically in AWS Serverless Technology such as Lambda, DynamoDB, Connect, API Gateway, Cloud Formation. Possess considerable analytical and problem-solving skills. Ability to work independently and within a team. Create solution designs supporting multiple integration points on different platforms across the Bank while recognizing potential performance and security issues early in the lifecycle. Participate in technical design discussions and present them in tech forums. Produce high-quality, performant, and well-documented code adhering to secure coding principles. Drive the end-to-end software development lifecycle. Experience with automation at all levels of software development. Collaborate closely with Product Owners to understand business and customer problems and how applications can help solve them. Manage work using both Scrum and Kanban Agile methodologies, supporting continuous improvements in team productivity while sensibly managing risks and issues. Review code changes made by others, helping to support their personal development and the overall quality and reliability of products. Support releases through to production, identifying and implementing improvements to Continuous Integration and Deployment (CI/CD) processes where relevant. Some other highly valued skills may include a strong understanding of Cloud Concepts, adaptability to a fast-paced, evolving IT landscape, continuous improvement mindset, strong customer focus, exceptional problem-solving skills, good understanding of Engineering Practices (like XP, TDD), and good communication skills. Assessment may be based on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role: Design, develop, and improve software, utilizing various engineering methodologies, that provides business, platform, and technology capabilities for customers and colleagues. Accountabilities: Development and delivery of high-quality software solutions using industry-aligned programming languages, frameworks, and tools. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations, actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices and implementation of effective unit testing practices. Assistant Vice President Expectations: Advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness. Lead a team performing complex tasks, set objectives, coach employees, and appraise performance. Demonstrate a clear set of leadership behaviors or lead collaborative assignments and guide team members through structured assignments. Consult on complex issues, identify ways to mitigate risk, take ownership for managing risk, collaborate with other areas of work, engage in complex data analysis, communicate complex information, and influence stakeholders to achieve outcomes. Colleagues are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset to Empower, Challenge, and Drive.,

As a member of our team, you will play a crucial role in facilitating the onboarding and implementation process for our API customers. Your responsibilities will include serving as the main point of contact for customers during this phase, understanding their requirements, and translating them into system configurations and workflows. In addition, you will project manage implementation timelines and deliverables, collaborating closely with various teams such as Sales, Tech, Product, and Ops to ensure seamless deployments. You will also be responsible for training end-users and clients on the platform post-implementation, identifying any gaps in client understanding or system capabilities, and providing viable workarounds or solutions. Tracking and reporting on implementation milestones, risks, and blockers will be an essential part of your role, as well as conducting regular check-ins with customers to gather feedback and ensure their satisfaction. Your ability to communicate effectively, coordinate with multiple stakeholders, and problem-solve will be key to your success in this position.,

JAM is your one-stop shop for all things PLAY! Whether you're looking to join recreational sports leagues across North America or plan a hilarious corporate team-building event, JAM does it all! We're looking for a new teammate to help us deliver unforgettable experiences as we connect more people through play than ever before. As a Customer Experience Associate, you'll play a critical role in ensuring every JAM player has an outstanding experience - from their first question to their last game. You'll be on the front lines of player communication, responding to phone calls and email inquiries through Groove, while delivering support that is friendly, informative, and action-oriented. It is essential that you must be based in Winnipeg to support local customer experience tasks and projects. Key Responsibilities: - Deliver exceptional customer service to players via phone, email (through Groove), live chat, and in-person interactions. - Respond to player inquiries quickly and helpfully, ensuring a smooth and enjoyable experience at every touchpoint. - Build positive relationships with players and foster a sense of community and connection. - Support league sales by promoting programs to individuals and team captains. - Assist with league execution, including event prep, equipment, and staff coordination. - Address any gameplay concerns such as injuries or sportsmanship issues calmly and confidently. - Occasionally attend evening leagues to ensure players are having a fun, safe, and memorable time. Qualifications: - High Energy & People-First Mindset - Detail-Oriented & Organized - Self-Starter with a Service Attitude - Creative & Independent - Excellent Communicator - Quick Thinker & Problem Solver Requirements and Expected Hours: - Must be based in Winnipeg, MB. - Valid Driver's License required. - 20 hours per week, mostly Monday-Friday, 9:00 AM-1:00 PM CDT. - Occasional evening shifts for in-league support and observation may be required. Compensation: - $17.60 CAD per hour Application deadline will be Thursday, August 7th at 10:00 am CDT. JAM Is For Everyone. We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, color, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.,

As a Data Centre Remote Technical Support Engineer (L1) at NTT DATA, your primary responsibility will be to provide professional remote technical support services to clients by identifying and resolving technical incidents and problems. You will play a crucial role in restoring service to clients by ensuring all requests, process events, and resolution incidents meet service level agreement (SLA) conditions. Your key responsibilities will include maintaining the support process, investigating and diagnosing problems using service assurance software and tools, resolving incidents following agreed procedures, monitoring service delivery against service level agreements, and ensuring efficient resolution of incidents. Additionally, you will be required to provide continuous feedback to clients, update all systems and portals, and cooperate with stakeholders to expedite diagnosis of errors and problems. To excel in this role, you must possess working knowledge of technical documentation, vendor technologies (such as Cisco, EMC, Dell, Avaya), and be customer service-oriented with excellent problem-solving skills. A Bachelor's degree or equivalent in Information Technology or Computing, along with an associate level certification in Data Centre technologies, is required. Entry-level experience in call center routing technologies, voice over IP technologies, networking, IT infrastructure, and technical support to clients is also essential. NTT DATA is a trusted global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a focus on research and development, NTT DATA invests significantly each year to ensure organizations and society can confidently transition into the digital future. As a Global Top Employer, NTT DATA offers diverse expertise in more than 50 countries and collaborates with established and start-up companies to deliver comprehensive business and technology consulting services, data and artificial intelligence solutions, and digital infrastructure management. NTT DATA is an Equal Opportunity Employer, fostering an inclusive workplace where diversity is embraced, and employees have the opportunity to grow, belong, and thrive in a collaborative environment. Join NTT DATA and be part of a team that is pushing the boundaries of what is possible, making a difference to clients and society through technical excellence and leading innovations.,

You will collaborate with your team to achieve goals that exceed expectations. By focusing on providing excellent service and developing strategic client partnerships based on understanding their needs, you will ensure mutual satisfaction. Clear and impactful communication is key, tailoring your messages to different audiences with empathy. Your problem-solving skills will be put to the test as you analyze data and develop effective solutions to ensure timely and logical decision-making. Maintaining specialist knowledge and skills is crucial for performing your job effectively. You will be responsible for developing and maintaining scorecards and metrics, as well as collecting, analyzing, and communicating data to stakeholders. Managing information flow and ensuring accurate output will be part of your daily tasks. Proactively resolving inquiries and exceptions by collaborating with functional teams and colleagues is essential in maintaining a smooth workflow. In your role, you will carry out core, complex, and custom processing activities while striving to standardize processes when possible. Resolving complex issues with a sense of urgency and ensuring quality, accuracy, and timeliness of results are paramount. Supporting process improvements and acting as a subject matter expert will be part of your responsibilities. Assigning work, overseeing deliverables, and ensuring your team meets deadlines will be crucial for success. You will interact with internal clients globally, providing comprehensive support and sharing responsibilities with your manager for accurate and timely processing. Developing and maintaining procedures, adhering to SLAs and SOPs, and complying with risk and compliance programs are key metrics to focus on. Continuous personal development is encouraged to enhance your skills and knowledge. As a Senior Associate, you are expected to be competent to expert in technical aspects and advanced beginner in professional and leadership skills. A Bachelor's degree or equivalent work experience, along with 2-4 years of related experience, is required. Your decision-making rights include professional development, resolution of complex items, and identification, resolution, reporting, or escalation of exceptions, breaches, and suspicious activities. Your time allocation will involve problem-solving (35%), core processing and reviewing (35%), training and coaching specialists (5%), professional development (5%), and generating process improvements (20%). Your role is crucial in ensuring operational efficiency, client satisfaction, and compliance with risk and regulatory requirements to drive the organization forward.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As an MSD CRM Staff, your job purpose is to serve as a D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration and customization within multiple CRM modules such as Sales, Service, and Marketing. In your client responsibilities, you will work on CRM engagements to design the next generation digital architecture, be involved in the analysis and design phases of a project, collaborate with client teams to understand business requirements and translate them into solutions, execute and participate in application design sessions, provide deep understanding of Integration & Data Migration methods/tools within D365 CRM, configure and customize the CRM application, develop CRM Application using .Net Plugins/ASP.Net extensions, ensure that design aligns with business requirements, work cooperatively in a team environment, and remain flexible on changing workloads. Regarding your people responsibilities, you will focus on building a quality culture, fostering teamwork, leading by example, training and mentoring project resources, and participating in organization-wide people initiatives. Key skills required for this role include a minimum of 2+ years of CRM Configuration & Customization experience, hands-on development experience in writing plugins, work on large transformation programs in onshore offshore delivery model, client-facing engagements experience, design and coding experience in skills like Visual Studio, C#, and IIS-Dynamics CRM, agile delivery and deployment experience, familiarity with relational database concepts and SQL, strong analytical and problem-solving skills, ability to work creatively in a problem-solving environment, excellent written and verbal communication skills, and a degree in BE/B.Tech./MCA/MBA with a sound industry experience of 2+ years. Preferred skills include expertise in CRM Configuration & Customization (Plugins, etc.) and D365 CRM Certification. At EY, we exist to build a better working world, helping create long-term value for clients, people, and society, and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

You are a skilled professional with over 5 years of experience in procurement strategy and process design within a corporate/HQ setting. Your strong exposure to ERP systems, BI tools, and procurement analytics will be beneficial in leading digital procurement transformation, ERP implementation, policy design, and providing business insights to support strategic supply chain decisions. Your responsibilities will include deep understanding of ERP systems like SAP, Oracle, MS Dynamics, and modern startup ERP systems with AI benefits. Design thinking and application development/modifications tailored to suit the specific domain will be crucial. You should have project management abilities to oversee procurement-related aspects of ERP projects, data migration, configuration, and go-live. Change management skills are necessary to guide the transition effectively. Additionally, you will be responsible for designing and drafting procurement policies essential for managing business operations. Proficiency in BI & Data Analytics to analyze procurement data, identify trends, savings opportunities, prevent leakages, and leverage SCM is required. Utilizing BI tools to create reports, dashboards, visual insights for procurement/business performance, and predictive analytics will be part of your role. Your expertise in AI concepts, applications, and tools that enhance procurement and facilitate platform buying for relevant commodities will be highly valued. A strong understanding of SCM fundamentals including Procurement, Contract, Supplier Management, Communication, and Problem-solving is essential. Ideally, you should have completed your education from a prestigious institution like IIT/NIT/IIM with 3-5 years of experience in procurement or related areas. In return, we offer a competitive salary, performance-based incentives, the opportunity to work in a dynamic and innovative team, a chance to contribute significantly to a rapidly growing company, and professional development and growth opportunities. This is a full-time, permanent position with benefits such as health insurance and Provident Fund. The work schedule is during the day shift, and the work location is in person.,

As a Customer Support Agent at our company, you will play a crucial role in ensuring a positive experience for our customers. You will be responsible for promptly responding to customer inquiries via various channels such as email, phone, chat, or social media. By resolving product or service issues effectively and offering appropriate solutions, you will help maintain customer satisfaction and loyalty. Your daily tasks will include guiding customers through troubleshooting steps, keeping detailed records of interactions, collaborating with other departments to streamline the customer experience, and providing valuable feedback to improve our customer service processes. It is essential to approach every interaction with a positive, empathetic, and professional attitude to ensure customer satisfaction. We offer a competitive salary and benefits package, along with opportunities for growth and advancement within our organization. You will be part of a collaborative and supportive team environment that values your contributions and offers flexible working arrangements. Additionally, you will have access to benefits such as a flexible schedule, life insurance, paid sick time, paid time off, and Provident Fund. This is a full-time, permanent position suitable for both experienced professionals and freshers. The job may require working day shifts, morning shifts, or rotational shifts based on business needs. Proficiency in English and Hindi languages is preferred for effective communication with customers. If you are looking for a rewarding career where you can make a difference in customers" lives while being part of a dynamic team, we encourage you to reach out to us at the provided contact number to discuss this opportunity further. Join us in delivering exceptional customer service and growing together as a company.,

As a Senior Technology Operations Specialist at Pegasystems, you will be an integral part of the India Executive Administration and Operations team, providing high-level project management, administrative, and operations support to the Cambridge-based Product Engineering department. Your role will encompass various responsibilities such as project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. In this position, you will be responsible for day-to-day support operations for Cloud Operations & Engineering, including global staffing and scheduling, resource management, calendar management, expense management, vendor management, and global stakeholder management. You will also be involved in coordinating with VPs across various business groups, managing visitor interactions at senior levels, engaging with industry leaders and events, and supporting customer and partner connections in India. Your role will entail handling employee engagement activities, events, and programs, as well as coordinating governance meetings such as MBR, QBR, and other related activities. Additionally, you will be tasked with planning, organizing, and executing business offsites and events locally and globally, acting as the Cloud Ops representative for India events, and working closely with vendors for event organization and budget management. Furthermore, you will be responsible for operational reporting, preparing business reports, handling rewards and recognition programs, managing projects, programs, or initiatives at the Cloud Ops global level, and collaborating with various support organizations to ensure the smooth implementation of daily operations. Your role may also involve hosting industry events at Pega, as required, and facilitating customer/partner visits and events. To be successful in this role, you should possess a Bachelor's Degree or equivalent experience, along with 4 to 10 years of experience in an administrative or business operations role, demonstrating strong administrative and project management skills. Proficiency in Microsoft Word, Excel, Outlook, Internet, and PowerPoint is essential, as well as the ability to collaborate effectively with cross-functional teams, vendors, and partners. Creativity, problem-solving skills, resilience under pressure, effective communication, and a can-do attitude are qualities that will set you up for success in this position. Joining Pegasystems offers you the opportunity to work with Gartner Analyst acclaimed technology leadership, continuous learning and development opportunities, and an innovative, inclusive, agile, flexible, and fun work environment. Job ID: 22372,

As a Training and Development Specialist, your primary responsibility will be to identify and assess future and current training needs by conducting job analysis, career path evaluations, and consulting with line managers. Based on your findings, you will be creating comprehensive training and development plans that cater to the specific needs and expectations of individuals or groups within the organization. You will be utilizing a diverse range of training methods to deliver effective training sessions, including induction programs and orientation sessions for new hires. It will be crucial for you to continuously monitor and evaluate the effectiveness and success of training programs, as well as their return on investment (ROI), and provide regular reports on their progress. Managing the training budget will also fall under your purview, ensuring that resources are allocated efficiently to meet the training needs of the organization. Additionally, you will be responsible for providing ongoing development opportunities for employees, resolving any specific training-related issues that may arise, and customizing training programs as necessary to address individual or team requirements. In this role, it will be essential for you to stay abreast of training trends, developments, and best practices in the industry to ensure that the organization remains competitive and up-to-date with the latest training methodologies. To qualify for this position, you should hold a Bachelor's degree in HR, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major. Additionally, certification as a trainer and relevant experience in the hotel industry or any other industry will be advantageous in effectively fulfilling the responsibilities of this role.,

The Incident Response Analyst in the computer security incident response team is responsible for developing and executing standards, procedures, and processes to uncover, resist, and recover from security incidents. This position is ideal for an early career analyst looking to learn and grow in the cybersecurity field. Technical acumen, passion, and determination will be key attributes highlighted during the interview process. Key Responsibilities The Incident Response Analyst fulfills the following tasks: - Responds to computer security incidents following the incident response policy and procedures. - Provides technical guidance to first responders for handling cybersecurity incidents. - Offers timely updates to relevant stakeholders and decision-makers. - Communicates investigation findings to business units to enhance the cybersecurity posture. - Validates and maintains incident response plans and processes to address potential threats. - Analyzes data for management reporting and metrics. - Assesses the impact of new threats and communicates risks to detection engineering functions. - Conducts root-cause analysis, documents findings, and participates in root-cause elimination activities as required. - Triage incidents, assess risk, perform real-time analysis, and manage workload during investigations. - Creates runbooks for frequently occurring incidents to automate or assist with the resolution. Preferred Qualifications A successful Incident Response Analyst candidate will possess the following qualifications: - Bachelor's Degree in Business, Technology, Computer Science, or related field preferred, or equivalent experience such as BE/BTech, BS, or MA in computer science, information security, or related field. - Minimum of 5 years of experience in incident response. - Familiarity with incident response frameworks and methodologies like NIST 800-61 and MITRE ATT&CK. - Experience with incident response tools and technologies, including SIEM, forensics, and threat intelligence tools is beneficial. - Experience with reporting and communicating incident details, improving incident response processes, and recovering from security incidents is advantageous. Minimum Qualifications Knowledge and Skills Candidates will be evaluated based on their ability to perform duties while demonstrating the necessary skills and competencies to excel in the role, including: - Effective communication of complex technical issues in an easily understood, authoritative, and actionable manner. - Understanding of organizational mission, values, goals, and consistent application of this knowledge. - Strong decision-making capabilities and the ability to influence others. - Team-focused mentality and ability to work effectively with diverse stakeholders. - Strong problem-solving and troubleshooting skills. All applicants must complete pre-employment onboarding requirements, including background checks, drug screens, and motor vehicle records searches, as required by law. Certifications Contact Compensation Work Environment/Physical Demands Typical office environment Competencies ITS: Information Technology Service Job Grade 004 By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and provide innovative solutions for clients.,

At Chai Point, we are seeking individuals who are eager to discover their purpose, providing them with opportunities to explore and enhance their skills while enjoying a vibrant and friendly atmosphere. As a part of our team, you will be expected to be entrepreneurial and versatile, thriving in a collaborative environment. We are currently looking for a dependable leader in Supply Chain Management and Quality Assurance to ensure that all external and internal requirements are met before our products reach our customers. Your responsibilities will include defining plans and creating budgets for warehouse space, storage infrastructure, logistics, quality, and safety. You will be responsible for reviewing budgets against actuals and implementing corrective actions as needed. Additionally, you will lead special initiatives and projects, manage warehouse space availability, oversee transportation SOPs, and continuously seek opportunities to improve delivery timelines and reduce transportation costs. To qualify for this role, we are looking for a Go-Getter with at least 10 years of proven experience in Supply Chain & Management, preferably in the QSR industry. A Master's degree in Supply Chain Management is required, along with a strong sense of urgency and problem-solving abilities. Hands-on experience with warehouse, logistics, and inventory management software is essential, along with excellent communication skills and the ability to manage a diverse team and stakeholders. Our ideal candidate will have a demonstrated ability to establish effective working relationships, make independent decisions, and drive cost-saving initiatives without compromising product quality. If you have a collaborative mindset, a positive attitude, and a passion for innovation, you might be the perfect fit for our team at Chai Point. Chai Point is the world's largest Chai-led beverage platform, operating through multiple touchpoints such as retail stores, cloud kitchens, corporate offices, and more. With a focus on serving quality beverages and promoting environmental responsibility, we are committed to creating a positive impact on our customers and the environment. If you are ready to join a dynamic team that values passion, innovation, and collaboration, we invite you to apply for the Supply Chain Management and Quality Assurance role at Chai Point.,

The Delivery Quality Assurance (DQA) Professional plays a crucial role in ensuring the setup, review, audit, and enhancements of quality within engagements. Their primary responsibility includes supporting engagement setup, facilitating a seamless transition from sales, and ensuring that both Capgemini and contractual requirements are met. They are tasked with defining and adjusting processes and process assets to align with the specific needs of business units, accounts, and engagements, thereby enabling a standardized way of working. Monitoring engagement execution through regular reviews, tracking planned activities, and suggesting mitigation actions are also part of their duties to aid Delivery Governance. Additionally, they collaborate with Client teams, support Client or third-party audits, and drive improvements at the engagement/account level using methodologies such as Six Sigma, Lean, etc. The DQA Professional also provides consulting services related to Agile, Service Management, Six Sigma, Lean, and assists in the sales/bid process by offering insights on Capgemini processes, Delivery Governance, process assets, and platforms. As a Delivery Quality Assurance Manager, your role involves planning and managing the setup, execution, reviews, process improvements, process definition, and adaptation of process assets. You will provide delivery governance support for 5-6 engagements, enable sales, and manage stakeholder relationships effectively. Key Skills (Competencies) required for this role include: - Active Listening - Adaptive Thinking - Analytical Thinking - Assertiveness - Attention to Detail - Business Agility - Change Management - Conflict Management - Continuous Improvement - Decision-Making - Emotional Intelligence - Financial Control - Influencing - Innovation - Managing Difficult Conversations - Negotiation - Proactiveness - Problem Solving - Project Governance - Project Management - Project Planning - Project Reporting - Project Tracking - Relationship-Building - Risk Assessment - Risk Management - Scope Management - Stakeholder Management - Strategic Governance - Strategic Thinking - Team Management - Time Management - Unified Project Management (UPM) - Unified Service Management (USM),

The Oracle Subscriptions Management Cloud Developer plays a crucial role in collaborating with Business Analysts, Global Delivery Leads, and development team members to implement Oracle Cloud solutions and specialize in Subscriptions Management. As the subject matter expert, you will work with the Engineering/BRM team to comprehend business requirements, design solutions, and support the implementation process to ensure successful project delivery. This position offers the opportunity to introduce innovative concepts while leveraging established processes and best practices. Your primary responsibilities will include implementing and supporting the Subscriptions and Revenue Management module within Oracle Cloud ERP production systems. You will be tasked with gathering business requirements, conducting fit gap analysis, and aligning them with the Oracle Cloud ERP application. Engaging business users from various units to articulate business goals and processes effectively for technology solutions is essential. Additionally, you will perform system configurations, develop technical/functional design documents, create test scripts, lead requirement and design workshops, manage conference room pilots, oversee user testing and training workshops, and coordinate with onshore functional and technical teams throughout the implementation phases. Key skills and qualifications for this role include: - Minimum of 4+ years of experience in Oracle Cloud ERP Applications implementation and support - Experience in at least 2 Oracle Subscriptions Cloud implementations as a Subscriptions functional consultant - Proficiency in Oracle Subscriptions Cloud, Revenue Management Cloud, Fusion Pricing, and Product Management Cloud - Familiarity with Oracle CPQ, Order Management Cloud, and SaaS Extensions using Groovy, Algorithms, Application Composer - Knowledge of integrations with modules such as Accounts Receivables, Revenue Management, Order Management, and CPQ - Understanding of Oracle Finance modules Receivables (AR) and Revenue Management, REST APIs, Integration Cloud, Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports - Ability to configure Oracle Applications to meet client requirements and document application set-ups, configure SLA rules, and conduct business analysis for fit-gap analysis, business process designs, and user training workshops - Strong communication skills, problem-solving abilities, and the capacity to work independently on multiple tasks within a global team environment If you possess the required expertise and are eager to contribute to innovative projects while collaborating with a diverse team, this role offers an exciting opportunity to enhance your skills and make a significant impact within the Oracle Cloud environment.,

You should have 2-3 years of experience in manual testing with a strong background in testing native & hybrid mobile apps. Your knowledge should include understanding of SDLC, STLC, and Bug Life Cycle, as well as the ability to design and execute test cases effectively. Familiarity with tools such as JIRA, Redmine, and Quality Centre is required. Additionally, experience in testing web applications, web services, and database queries is essential. Experience with performance testing tools and the ability to interact with BA team and clients are important aspects of the role. Strong logical reasoning, problem-solving skills, and excellent written and verbal communication skills are also necessary for this position.,