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8.0 - 13.0 years
8 - 12 Lacs
Chandigarh, India
On-site
Role & responsibilities Contact new and existing dentists to discuss their needs,and to explain how these needs could be met by our product and services. Answer customers questions about products,prices,availability,or discuss offers. Reporting Hit Rate Coverage as per the target set by the team Ensuring adequate customer conversion and CE Maintaining performance of the region as per both individual as well as targets of the team Emphasise product features based on analyses of customers needs and on technical knowledge of product capabilities and limitations.
Posted 2 days ago
3.0 - 7.0 years
4 - 7 Lacs
Patna, Bihar, India
On-site
Responsible for Secured Two-wheeler loan collections. Allocating cases and fixing targets. managing agencies. Have to ensure strict adherence of process in collections. Responsible for maintaining flows collections
Posted 2 days ago
3.0 - 8.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description About You In this role, you will be a Quoting Analyst II who will be a part of the Global Renewal Team. This role will be focused on ensuring all upcoming renewals from the installed base are being quoted accurately with the intent to align expiration dates and streamline the renewal process. This individual will assist the Renewals team review and report any refresh/upgrade opportunities that impact the installed base. Your ability to drive business process, manage heavy transaction workloads with a keen attention to detail will enable the team to secure more revenue prior to the maintenance/subscription expiration date ultimately removing the risk of reducing the contract value. Focusing on accuracy upfront will allow for predictability as we look to secure the renewals. What We're Looking For You are a Quoting Analyst II with 4+ years of experience in Renewals Quoting Operations supporting the renewal reps in their day-to-day activities by picking up and performing more administrative tasks and helping to coordinate activity between different functions. You will be instrumental in scaling our renewal business and achieving our ambitious growth targets. What You Will Do Responsible for maximizing retention by partnering with Renewal Reps to ensure renewal quotes are validated & sent out early. Ensure the data is accurate, including all changes from the prior renewal, price increase, and accuracy of all SKU data and contractual terms that may impact the renewal amount. Manage a pipeline of upcoming renewals and validate each opportunity/quote in your assigned region. Accountable for reviewing and checking accuracy with upgrades executed by the field and Inside Account teams Identify the potential Flip/Refresh/Upgrades opportunities early in the renewal cycle. Extract and analyze large data sets to deliver meaningful insights around Adoption, Retention and expansion, and proactively report on trends and suggestions for improvement Extract and analyze large data sets to deliver meaningful insights around retention and expansion, and proactively report on trends and suggestions for improvement. Desired Skills & Experience 3-8 years of hands-on Renewal Operations, Revenue Operations or Quote to Cash Process. Solid Salesforce aptitude Ability to Organize and Prioritize activities Strong oral and written communication skills Organizational and follow up skills, problem solving and analytical skills Inventory/installed base management experience is a plus Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.
Posted 2 days ago
8.0 - 14.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description About The Role We are seeking a Data Visualization Lead to drive our self-service analytics strategy and empower business users with intuitive, insightful, and scalable data visualizations. This role will focus on designing and implementing multi-fact and multi-dimensional subject areas, ensuring data security, and optimizing performance for enterprise-wide reporting. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience collaborating with cross-functional teams across different time zones. What You'll Do Engage with business and define the data warehousing strategy, align with business goals and Lead the development of self-service analytics by building comprehensive data subject areas in Tableau (Power BI is a plus). Design and implement multi-fact and multi-dimensional subject areas that cater to diverse business needs. Utilize SQL skills for light data manipulation and to optimize reporting datasets. Work with Snowflake to understand operational data structures and ensure optimal performance. Implement security measures on data sources to control access and ensure compliance. Partner closely with architecture and business operations teams across Sales, Finance, Marketing, and Product to align reporting solutions with business needs. Collaborate with business stakeholders to understand reporting requirements and create scalable, user-friendly visualizations. Optimize dashboard performance and data refresh efficiency. Drive workshops and training sessions with business users to promote adoption of self-service analytics on BI tools. Provide thought leadership on best practices in data visualization and BI tool adoption. Solve complex data visualization challenges, ensuring data accuracy and usability for business users. Work flexibly with global teams, ensuring seamless collaboration. Experience You'll Need 8+ years of experience in data visualization, with a focus on Tableau (Power BI is a plus). Strong expertise in designing multi-fact, multi-dimensional subject areas for enterprise reporting. SQL proficiency for data extraction, transformation, and light data manipulation. Hands-on experience with Snowflake for operational data understanding. Strong knowledge of data security principles and implementing row-level security in BI tools. Experience optimizing dashboards for performance and usability. Ability to translate business requirements into effective data visualization solutions. Excellent communication and stakeholder management skills, with the ability to collaborate effectively across business and technical teams. Strong facilitation skills to lead workshops, training sessions, and user adoption initiatives. Exceptional problem-solving abilities and a data-driven mindset. Ability to work across time zones, coordinating with teams in the U.S. and India.
Posted 2 days ago
2.0 - 4.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description About the role The Rubrik GTM Finance team is seeking a Sales Commissions Analyst! This person will be responsible for the timely and accurate process of calculating global sales commissions and company-wide internal channel commissions. This position requires an innovative thinker who can interface with multiple functions in an effort to implement procedures and controls and maintain our supporting systems. You will have the ability to logically think through an issue and create a new or improve an existing process to enhance solutions. The ideal candidate is able to take direction from business leaders and work independently on the final product. The role will definitely be based in Bangalore, working from the office on a hybrid basis. What you'll do Partner with cross-functional teams including sales operations, IT, finance, accounting, sales, etc. Calculate commissions for multiple business units according to compensation plans and internal policies, ensuring commission and bonus calculations are done accurately and in a timely manner. Maintain and verify the accuracy of payments and statements by working cross-functionally to ensure accuracy. Work with payroll on meeting reporting and payroll deadlines. Communicate any commission changes/corrections in a timely manner to the Payroll team. Answer and resolve commission questions and issues from business units. Manage Sales Commissions JIRA ticketing system. Build and maintain compensation calculation models and actively work towards automating manual processes. Partner with cross-functional teams to onboard sales new hires, manage role changes, and build and route compensation plans via Xactly. Develop processes and procedures to enhance efficiencies and reduce risk of error. Identify improvement opportunities for assigned work streams and work with key stakeholders to enable the implementation of improvement opportunities. Perform analyses, reconciliations, SOX compliance activities, and ad hoc reporting as directed SOX activities include random manual calculations to validate commission system results, payee reconciliation, and performing other control related tasks. Experience you'll need: Experience with Xactly Experience with other ICM tools like Everstage, SPIFF, or Varicent a plus Highly skilled in the use of Microsoft Office suite (especially MS Excel) 2+ years of relevant work experience Attention to detail, problem solver who is organized, flexible, self-directed and possesses excellent written and verbal communication skills Ability to communicate effectively and work cooperatively with staff at all levels of the organization, including internal and cross-departmental teams, consistently displaying a high level of professionalism Must possess the ability to work with confidential reports and information with complete discretion Education University Bachelor's degree in finance preferred, or equivalent relevant experience Familiarity working in US time zones Strong English communication skills
Posted 2 days ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description What You Will Do Customer Success Engineers provide enterprise level technical support to our customers via phone, web, email, chat and other support channels as required. Customer Success Engineers deliver effective solutions to both technical and non-technical end users while also supporting a wide range of technologies and cloud deployments. Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills Listen to customer concerns and issues, uses appropriate troubleshooting and problem analysis techniques to isolate the root cause of the problems, and recommend / implement appropriate solutions to resolve the problem. Independently diagnose and resolve problems within our sphere of the customer environment Follow standard procedures for proper escalation of unresolved issues to the appropriate internal team Provide advice and information to customers and partners regarding general cloud infrastructure as service offerings and best practices Research, troubleshoot and resolve escalated customer issues Provide prompt and accurate feedback to customers Requires the individual to exercise excellent judgment, at a faster-than average pace, while paying extremely close attention to detail and courtesy Ensure proper recording and closure of all issues Interact with various internal teams such as escalations, engineering and facilitate communication between customers and other teams Contribute technical content to Rubrik's leading Deployment Guides, Knowledge Base, FAQ's etc.. Demonstrate case management skills for each case by resolving various issues quickly and proactively involving resources as needed to achieve high customer's satisfaction. Produce written designs and documentation regarding proposed or actual cloud deployments Experience You Will Need 3+ years doing enterprise technical support/Dev Ops, Troubleshooting including advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and vmware administration Must have outstanding problem-solving skills Must have good technical knowledge of Vmware, linux, Kubernetes, Google cloud platform, Aws and azure. Office 365 api, database knowledge preferably MSQL, Scripting Knowledge (Python, Perl) Automation skills, Micro services architecture, SaaS systems, managing apps on clouds. Knowledge and hands on experience on cloud deployments. Willingness to learn and adapt to the entire technology stack Should be comfortable filing bugs and working with engineering to articulate problem scenarios for reproducing issues A Bachelor's degree in Computer Science or Engineering.
Posted 2 days ago
7.0 - 10.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description About The Professional Services Team Mission: Empower Rubrik customers to achieve their full potential by providing exceptional technical expertise, strategic guidance, and personalized support. Vision :The Professional Services team at Rubrik is dedicated to helping our customers succeed. The team offers a comprehensive range of services designed to accelerate the digital data security transformation and maximize the value of Rubrik investment. Overview Of The Role And Responsibilities Product Implementation: Seamlessly deploy and configure Rubrik solutions to meet specific customer's needs. Training and Education: Equip customer's with the knowledge and skills to effectively manage and leverage Rubrik solutions. Consulting: Leverage the deep industry expertise to address unique business challenges and develop tailored solutions. Process Adherence : The consistent and accurate following of established procedures, guidelines, and standards within Professional Services organization What Success Looks Like Accelerated Time to Value: Drive rapid adoption of Rubik's solutions, enabling customers to realize significant benefits quickly. CSAT : Positive CSAT scores and Customer accolades Peer recognition : To Demonstrate the effectiveness as a team player Required Technical Skills Virtualization: VMware, Hyper-V, Nutanix Scripting: GraphQL, API, PowerShell, Python Networking: Distributed and standard switching Databases: Oracle, SQL, Exchange, SAP HANA (and other non-MS databases) NAS Systems: Understanding and integration of various NAS vendor technologies Cloud Providers: Expertise in Azure, AWS, and GCP, including cloud architecture and deployment of cloud resources Kubernetes: Understanding and integration of Kubernetes (preferred) Interpersonal Skills Technical Mastery: Leverage your deep understanding of Backup architecture to provide expert guidance and support Technical Prowess: Proven experience in networking, storage, and datacenter operations. Problem-Solving: A strong aptitude for troubleshooting complex technical issues. Customer Focus: A passion for delivering exceptional customer experiences. Communication Skills: Excellent verbal and written communication skills. Team Player: Ability to collaborate effectively with cross-functional teams Qualifications Bachelor's degree in Computer Science or related field 7+ years of experience in Professional Services and Customer Support role Experience in Data Backup industry Strong problem-solving and analytical skills Excellent communication and teamwork abilities Experience with cloud platforms (AWS, GCP, Azure)
Posted 2 days ago
7.0 - 12.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description About Team Our Team, Global Procurement, focuses on providing industry leading Procurement Operations and Strategic Sourcing on a global scale at Rubrik. We are looking to add a Strategic Sourcing manager to support our Engineering, Information Security and IT teams. You'll develop strategies and leverage market intelligence to negotiate software, hosting, hardware, and services agreements for these functions. You'll have experience in best-practice procurement methods, and work to build strong partnerships with internal customers, influence and align roadmaps, and cultivate vendor partnerships. You will report into the Head of Strategic Sourcing and will be accountable for annual savings targets. You will work closely with a variety of cross-functional teams including IT, R&D, Engineering, Legal, Finance, Accounting, among others. You are someone who is a self-starter and comfortable working with limited direction while taking full ownership of your domain. You are an effective and passionate problem-solver, who recommends pragmatic alternatives and is comfortable working in a fast-paced environment What You'll Be Doing Project manage complex deals and drive the collaboration of all parties in negotiating strategies and executing favorable terms and conditions Develop & drive key category strategy and optimization opportunities across Rubrik's Engineering, InfoSec and IT functions Prepare RFQs, RFPs, bid documents, analyze and evaluate proposals, and administer the evaluation process Provide thought leadership from a procurement/sourcing perspective and work with business partners to develop new and creative strategies Manage the commercial aspects of contracts and license agreements to ensure that obligations are met and the process for tracking renewals or replacement of existing agreements is managed and scalable Build strategic relationships with external suppliers and internal business partners to drive results and influence business decisions Contribute input toward the creation and implementation of programs to assess and promote supplier performance, development and management (e.g., establishing quarterly and annual goals, conducting quarterly business reviews, formal scorecard measures) Establish & report out on KPIs that support the procurement team's goals and objectives Experience You'lI Need Excellent negotiation skills and broad procurement category management experience (including Software, Hardware, SaaS, Cloud & Professional Services) 7+ years experience in Indirect Sourcing, with strong track record in Technology Sourcing in a highly dynamic and fast-paced environment Excellent customer service skills and ability to partner with key stakeholders and build relationships across multi-functional teams Experience with supplier report cards and supplier management Strong financial and analytical skills, supporting identification of cost savings opportunities and recommendations Self-starting, entrepreneurial, scrappy, resourceful, problem-solver with a strong work ethic and integrity Working knowledge of Coupa preferred Experience in contract negotiation from a legal perspective (i.e. J.D.) a plus! Working Hours Pacific Standard Time, 8 a.m. - 5 p.m. Join Us in Securing the World's Data
Posted 2 days ago
10.0 - 15.0 years
5 - 8 Lacs
Bengaluru, Karnataka, India
On-site
Job description What you'll do Responsible for the US-GAAP set of books for Rubrik and its Subsidiaries. Ensure that the monthly close deadlines per the close calendar are adhered to. Activities include but not limited to: Monitor accounting deadlines on a daily basis Escalate issues to the corporate accounting team in a timely manner Review and deliver account reconciliations, income statement, balance sheet fluxes, etc. to the corporate accounting team Supervise by exhibiting the necessary knowledge, skills and capabilities to execute efficient and effective processing. Strong understanding of multi-currency transactions Actively participate in IT-Finance projects around automation, enhancement etc., on ERP tools Identify opportunities for accounting and process improvement with an emphasis on streamlining and drive implementation of the solutions. Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy. Engage and collaborate with global accounting operations teams and cross functional business partners to support overall department goals and objectives. Drive and participate in global standardization efforts for accounting policies and procedures. Prepare and review additional reporting as needed for corporate global accounting operations management and cross functional business partner reporting. Deliver schedules in support of internal and external audit processes and requirements. Work with Technical Accounting on various matters for guidance and implementation of proper accounting treatment. Review, develop, and maintain SOX controls as the business environment changes as a result of process, system, and policy enhancements. Includes risk assessments and review of risk areas. Coordinate and ensure ongoing compliance with SOX. Review and update process documentation (SOPs) at regular intervals Perform RCA (Root Cause Analysis) for operational issues and present findings to manager with solutions to the issues Ensure the team saves files / folders at the right place for ease of retrieval. Ensure data is backed up Ensure that the process SLAs are met monthly. Report SLAs to the manager in the prescribed format. Set annual goals for the team and articulate them to monthly / quarterly level goals Set performance standards and hold team members accountable for the deliverables Facilitate cross functional team interaction Ensure motivation levels are maintained at the highest level for efficient delivery of agreed SLAs Coordinate with functional managers to get inputs regarding candidates performance Hold regular individual / team meetings to give feedback on performance Identify training needs for the individual team members based on performance evaluation What you should have Chartered Accountant / CPA / Post Graduation specialization in accounting 10 to 15 years of post-qualification Accounting /Finance Ops experience Strong working knowledge of US GAAP Minimum of 6 to 8 years of related global corporate accounting experience at a U.S. public company, out of which minimum 4 to 6 years experience should be relating to leading accounting teams Month-end close experience Outstanding oral communication, analytical and written skills Ability to build teams, strong cross-functional relationships and work collaboratively Ability to manage through change and to lead change when appropriate Attention to detail, organized and thorough with the desire for continuous improvement Demonstrated experience in driving process improvement Ability to work independently and a strong team player Ability to meet tight deadlines Working with NetSuite ERP is desirable Proactive and problem-solving attitude Good command of English speaking and writing. Adapts quickly to changes in a dynamic organizational structure and business processes
Posted 2 days ago
3.0 - 6.0 years
1 - 10 Lacs
Delhi, India
On-site
We are currently looking for a Senior Consultant, Transaction Advisory Services to join the TAS group. You will be working in a team environment with financial due diligence professionals on a variety of projects across a range of sectors. Our Due Diligence professionals work with clients to recognize their business needs and can provide analysis that is critical to their investment decisions. Day-to-day responsibilities : Independently reviewing data room information and collating data pertinent to financial analysis. Analyzing financial and operational results of target company through review of accounting records and conducting interviews with management. Examining historical trends and discussing significant fluctuations and non-recurring items between periods Presenting analysis on quality of earnings, working capital and debt like items preparing the report and participating in Client discussions Assisting in identifying issues for purchase price reductions, deal restructuring, or deal termination Assisting clients in identifying pre and post-acquisition transaction issues Supporting VP/ Director in identifying new business opportunities and developing long-term business relationships Managing and contributing to complex areas of the report-writing process Assisting the Practice Leader in overall practice management Working with cross-border teams including colleagues in the US and Europe Essential traits : Chartered Accountant or MBA with minimum of 3-6 years of due diligence experience in assisting private equity and strategic buyers Public accounting experience Demonstrated superior analytical and problem-solving skills Demonstrated interpersonal and client relationships skills Proven written and verbal communication skills Demonstrated proficiency in Microsoft Office, with focus on Word, Power Point and Excel Flexibility with work hours and to travel, as needed Supervisory experience
Posted 2 days ago
1.0 - 2.0 years
1 - 8 Lacs
Hyderabad, Telangana, India
On-site
Kroll is looking for an Analyst who will be involved in providing support to our Global Valuation practice and develop his/her own carrier in the Real Estate industry with a focus to Global Real Estate market. The opportunity is ideal for professionals who use global best practices, tools and techniques by working on valuation engagements for global clients. Day-to-day responsibilities: To identify potential clients who may require our services. Building relationships with D&P offices across the globe, demonstrating knowledge of regional practices, business and developing open communication channels. Sound understanding of all the valuation approaches and its application to various asset classes like commercial, residential and industrial. Prepare presentation for valuation services pitch, preparation of engagement letter, proposal, time and fee estimate etc. Performing local, national and international real estate market analysis on a wide range of public and private entities using all accepted and relevant approaches and theory. Assisting in preparing and presenting the results of our analysis in a clear and concise manner. Assisting with the development of proposals, presentations and publications communicated to current and prospective clients. Well versed with excel financial models and report writing skills Performing in-depth client, industry, market and competitor research. Performing research for publications and industry specific insights. Addressing to all the clients and/or auditors queries regarding the valuation of the subject property/assets. Essential traits: Minimum of 1 to 2 years of relevant experience in US & global real estate market Candidate must hold Bachelor's or Master's degree or relevant post-graduation from an accredited college or university On course to achieve a Distinction or an O (or equivalent) in his/ her studies Expertise in tools such as Argus DCF and Argus Enterprise, MS Office and various data base such as: CoStar, REIS, RCA Analytics, Axiometrics, RS Means, Bloomberg, OneSource, CapIQ, Thomson research etc Should have sound knowledge on valuation of real estate assets using all approaches such: Income Approach, Market Approach and Cost Approach Work experience in valuation, due diligence, purchase price allocation, impairment analysis, litigation services, merger & acquisition, lease audit services and financial reporting Well versed with excel financial models and report writing skills Computer proficiency and ability to maximize use of software applications such as Microsoft Word, Excel and Power point Experience in financial modeling including creating cash flow models for various property classes Should have valid passport at time of joining Strong analytical, comprehension and problem-solving skills Excellent verbal and written communication skills Ability to master new tasks and industries quickly Ability to prioritize tasks, work on multiple assignments and manage rapidly changing assignments in a team environment Commitment to achieve outstanding results. Ability to manage confidential, sensitive information
Posted 2 days ago
6.0 - 11.0 years
4 - 8 Lacs
Hubli, Karnataka, India
On-site
Key duties include: Handling collections across all buckets (early to NPA) Managing agencies and in-house field teams Driving legal recovery via SARFAESI/DRT for secured assets Monitoring portfolio health and reducing delinquencies Ensuring compliance with RBI and internal policies Conducting field visits and handling escalated cases
Posted 2 days ago
1.0 - 6.0 years
3 - 6 Lacs
Gurgaon, Haryana, India
On-site
Job Description: Provide Superior Customer Experience on Calls to Consumer Card Members Resolve all Customer Queries and Follow Established Procedures as Appropriate. Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members. To identify the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines. Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times. Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries Previous sales while providing top notch customer service background Strong Interpersonal, Communication and Listening Skills. Excellent Verbal Communication. Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations. Demonstrated Dependability/Self Motivating Skills. Change Management Ability. Demonstrated Ability to Work effectively within a Team Environment as well as independently. Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) 24/7 & Rotational shifts including night shifts Hybrid environment Qualifications: Previous sales experience while providing top notch customer service background Strong Interpersonal. Communication and Listening Skills.
Posted 2 days ago
5.0 - 7.0 years
5 - 8 Lacs
Chennai, Tamil Nadu, India
On-site
Qualifications: Support the Compliance and Operations Risk data delivery team in India to lead and assist in the design and actual development of applications. Responsible for specific functional areas within the team, this involves project management and taking business specifications. The individual should be able to independently run projects/tasks delegated to them. Develop and maintain project related documentation, Provide system support and user support/training/communication for implemented applications. Technical Skills: Bachelor degree in Engineering or Computer Science or equivalent OR Masters in Computer Applications or equivalent 2+ years of experience is required Expert on Big Data (Spark Core and Hive is must) Well versed with GCP offerings, hands on experience with building data pipelines on GCP Expert on Hadoop Architecture having knowledge on Hadoop, Map Reduce, Hbase. Experience in UNIX shell scripting is good to have Provides advanced knowledge of technology and functional principles. Effectively uses general knowledge of the relationships that exist between all relevant functional groups within American Express. Should have experience in analysis, design, development, testing, and implementation of system applications Ability to develop and document functional specifications and analyze software and system processing flows. Creative problem solving (Innovative) Excellent technological and analytical proficiency Self-starter with a curiosity and appetite for new technology, Collaboration & ability to multi-task Willingness to understand the business and participate in discussions around project requirements
Posted 2 days ago
2.0 - 6.0 years
4 - 6 Lacs
Gurgaon, Haryana, India
On-site
Role Description: Work with teams involved in Procure to Pay processes including includes Supplier Payments, Partner Payments (Co-brand, Client Incentives, TLS, etc), Vendor Creation, Purchase Order Processing, First-Line Payment Risk Governance, Spend Analytics, Customer Helpdesk, Disbursements and Travel & Expense Program Management. Consistently understand and exceed customer s requirements whilst ensuring effective team- work. Ensure that all deadlines and SLA s are continually met, and adequate controls are maintained over the processes. Participate in standardization and continuous improvement initiatives as we'll as other business partner initiatives. Lead/Support various automation initiatives / projects for the area. Gain detailed understanding of the end-to-end process, inherent controls & risk, and Metrics of the process area. Additional responsibilities may include: Maintaining close contacts with banks for managing disbursement related issues. Maintain close contact with customer / business partners, Technologies and other interface groups including co-ordination with related business groups on a need- basis. Qualifications: Must be a Graduate or higher with 5+ years of experience in Procure to Pay function/ Accounts Payables /Finance/Banking domain/Analytics/Audit/ Payment Risk Management. Good communicator with problem-solving skills Attention to details and accuracy. Prior Knowledge of Oracle, Ariba, Concur will be preferred. Leadership Skills: Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority. Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged.
Posted 2 days ago
1.0 - 6.0 years
5 - 7 Lacs
Gurgaon, Haryana, India
On-site
Responsibilities: Making a pro-active attempt to identify fraudulent charges via inbound and outbound calls. Answer inbound calls from Card members and set up/action fraud cases on calls. Review fraud claims from Card members to decide, to either accept the claim from the Card member or reject it. Detect and minimize credit and fraud risk whilst enabling spend at the same time. Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants. Point of Sales (POS) approval, charge reversals request from merchant establishments. Resolve cases within the assigned empowerment limit. Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures. Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations, and productivity as per goals. Qualification: Graduate/Undergraduate Excellent communication Minimum 1 year experience in contact center domain either in customer service or collections Proven analytical and problem-solving skills with a strong attention to detail. Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a window environment. Ability to work in a 24/7 rotational environment. Ability to work in a hybrid environment.
Posted 2 days ago
1.0 - 5.0 years
5 - 7 Lacs
Gurgaon, Haryana, India
On-site
Qualifications: Support the Compliance and Operations Risk data delivery team in India to lead and assist in the design and actual development of applications. Responsible for specific functional areas within the team, this involves project management and taking business specifications. The individual should be able to independently run projects/tasks delegated to them. Develop and maintain project related documentation, Provide system support and user support/training/communication for implemented applications. Technical Skills: Bachelor degree in Engineering or Computer Science or equivalent OR Masters in Computer Applications or equivalent 2+ years of experience is required Expert on Big Data (Spark Core and Hive is must) Well versed with GCP offerings, hands on experience with building data pipelines on GCP Expert on Hadoop Architecture having knowledge on Hadoop, Map Reduce, Hbase. Experience in UNIX shell scripting is good to have Provides advanced knowledge of technology and functional principles. Effectively uses general knowledge of the relationships that exist between all relevant functional groups within American Express. Should have experience in analysis, design, development, testing, and implementation of system applications Ability to develop and document functional specifications and analyze software and system processing flows. Creative problem solving (Innovative) Excellent technological and analytical proficiency Self-starter with a curiosity and appetite for new technology, Collaboration & ability to multi-task Willingness to understand the business and participate in discussions around project requirements
Posted 2 days ago
2.0 - 7.0 years
5 - 8 Lacs
Gurgaon, Haryana, India
On-site
Job description This role requires a candidate who is comfortable interacting with multiple stakeholders across a highly matrixed organization to promote privacy throughout the enterprise. The successful candidate will be responsible for: Provision of privacy risk oversight management, strategic guidance and consultation to American Express businesses, with a focus on markets outside the United States Supporting monitoring and reporting of privacy key risk indicators and other data Market level, Business Unit level and Legal Entity level Supporting the development, coordination and implementation of American Express global privacy program Ensuring adherence to the enterprise privacy risk appetite globally through effective privacy oversight and second line of defense challenge Partnering with Compliance and other stakeholders in overseeing privacy legal/regulatory change management Fostering a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data Protection Privacy Principles, accountability and sharing of best practices Minimum Qualifications This role may be subject to additional background verification checks. Successful candidate will have Experience in privacy, compliance and/or risk management and oversight, including risk assessment and determining adequacy of operational risk controls Understanding of privacy legal and regulatory requirements within Europe, Latin America or Asia and appreciation of various cultural perceptions of privacy in different jurisdictions Highly organized and strong written and verbal communication skills and proficiency in managing multiple priorities simultaneously Proficiency in analyzing complex data and building reports for senior stakeholders Strong experience in utilizing Tableau and Power BI for data visualizing and reporting Ability to enhance reporting practices through creative and effective data presentation Ability to build relationships, mobilize cross functional teams and work independently Preferred Qualifications Experience at a financial services or other highly regulated company Relevant professional qualifications preferred, e.g. law degree, Certified International Privacy Professional (CIPP) certification
Posted 2 days ago
2.0 - 7.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Regulatory Reporting & Compliance: Prepare and support the submission of regulatory reports, schedules, and related documentation in accordance with Federal Reserve and other applicable regulatory requirements. Ensure reports meet internal policies, control procedures, and regulatory standards. Understand evolving regulatory requirements and assist in implementing changes to reporting processes as needed. Systems & Data Management: Gain proficiency in RRD platform architecture and report logic to maintain and run automated reports. Collaborate with technology partners to support report automation, data sourcing, and process optimization. Controls & Process Oversight: Monitor and validate the operation of defined controls, identifying gaps and recommending enhancements. Participate in the documentation and enhancement of policies and procedures for regulatory reporting. Stakeholder Collaboration: Work cross-functionally with Market Financial Controllers, Treasury, General Counsel's Office, and subject matter experts to ensure completeness and accuracy of reports. Support Managers and Directors in responding to regulatory inquiries, audits, and control reviews. Initiatives & Projects: Contribute to strategic initiatives aimed at transforming and simplifying regulatory reporting processes. Lead or support special projects including control remediation, data governance, and analytics-based reviews. Analytical Support: Provide analytical insights and reconciliations for regulatory filings. Assist in identifying trends, anomalies, or risks that may require escalation or further analysis. Required Qualifications: Bachelor's degree in Accounting, Finance, or related field; CA, CPA, or equivalent certifications preferred. 24 years of experience in regulatory reporting, financial reporting, or controllership, preferably in a banking or financial services environment. Strong understanding of US regulatory reporting requirements (e.g., FR Y-9C, FFIEC) is preferred. Experience working with financial systems and reporting platforms; familiarity with regulatory report automation tools (e.g., AxiomSL, RRD) is a plus. Excellent communication and interpersonal skills with ability to work across functions and levels. High attention to detail with the ability to manage multiple deadlines and priorities. Strong analytical, problem-solving, and organizational skills. Preferred Qualifications: Experience with transformation initiatives involving finance automation, reporting simplification, or controls strengthening. Familiarity with the U.S. Federal Reserve's regulatory frameworks and financial institution reporting standards. Knowledge of risk and control frameworks used in finance or banking (e.g., SOX, COSO).
Posted 2 days ago
10.0 - 15.0 years
5 - 8 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Strategy & Execution: Develop and lead end-to-end digital analytics strategies to improve acquisition journeys and customer experience. Define and monitor key performance indicators (KPIs) to evaluate the digital ecosystem's health and success. Team Leadership: Lead and mentor a team of analysts, fostering skills in analytics, experimentation, storytelling, and stakeholder engagement. Build a high-performance culture centered around innovation, insight generation, and business impact. Data-Driven Insights & Experimentation: Drive advanced analytics and experimentation frameworks to optimize digital acquisition flows. Translate complex data sets into actionable insights using storytelling tailored to various audiences, including senior leadership. Cross-functional Collaboration: Collaborate closely with product, marketing, engineering, and global teams to align on priorities, define metrics, and identify growth opportunities. Partner with data engineering teams to ensure robust and scalable data platforms. Product & Capability Support: Support new product development through analytics-backed insights and performance readouts. Provide feedback loops that inform ongoing development and refinement of digital tools and user experiences. Required Qualifications & Experience: Postgraduate degree in Business, Economics, Statistics, Mathematics, Engineering, or Finance. Minimum of 7 years of experience in analytics, with a strong focus on digital products or customer experience. Proven success in leading digital analytics teams and delivering business results through advanced analytics and data integration. Deep experience with statistical and modeling techniques, experimentation, and digital metrics. Strong problem-solving skills with the ability to translate complex challenges into structured solutions. Excellent written and verbal communication skills, including the ability to craft compelling, data-driven narratives. Experience working in global and cross-functional environments with the ability to influence and lead without authority. Strategic mindset with the ability to balance short-term priorities with long-term vision.
Posted 2 days ago
10.0 - 20.0 years
5 - 7 Lacs
Bengaluru, Karnataka, India
On-site
Requirements/Qualifications Relevant experience : 10+ years experience in global payments, ideally within Product & Platform Management. Solid understanding of digital payment technologies and payment processing. Results oriented :Proven track record of coordinating between Business, Product, Platform Delivery, and Technology teams to deliver key strategic projects. Passion for execution : Passion to drive program execution and delivery in a fast-moving and innovative environment. Problem solving : Ability to gather and synthesize data to drive insights and leverage thought leadership and critical thinking to solve problems. Project management :Exceptional project management skills with flawless organizational skills and attention to detail. Highly collaborative : Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means. Effective communicator and influencer : Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.
Posted 2 days ago
7.0 - 12.0 years
3 - 13 Lacs
Bokaro Steel City, Jharkhand,
On-site
Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a Customer Obsessed Culture to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration
Posted 2 days ago
4.0 - 6.0 years
3 - 7 Lacs
Noida, Uttar Pradesh, India
On-site
Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a Customer Obsessed Culture to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration
Posted 2 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As an experienced HR Generalist with 8-10 years of thoroughbred experience, your impact will be significant in leading end-to-end HR initiatives. You will be responsible for designing and executing strategies across talent acquisition, organizational development, performance & rewards, and employee relations to ensure that every program aligns with our global growth objectives. Your role will involve establishing strategic partnerships by closely collaborating with the Executive Leadership Team (ELT) to shape the organizational structure, drive culture-building initiatives such as leadership coaching and engagement forums, and effectively translate business priorities into actionable people plans. Being a global HR champion, you will play a vital role in rolling out and standardizing global policies and programs while maintaining a balance between consistency and local compliance as well as cultural nuances across multiple regions. Your expertise will be crucial in developing and implementing succession planning, workforce planning, and compensation & benefits frameworks to ensure talent readiness and market competitiveness. In this position, you are expected to bring proven experience as an HR Business Partner, ideally with 8-10 years of experience in fast-scaling tech/SaaS startups or unicorns, demonstrating hands-on ownership of end-to-end HR responsibilities. Additionally, you should possess deep expertise in global HR policy, labor laws, and best practices to ensure risk-free expansion, particularly in the US and Middle-east markets where our company is expanding its presence. As a collaborative leader, you should exhibit exceptional stakeholder management and communication skills, along with a talent for creative problem-solving and driving cross-functional alignment. Your ability to navigate complex organizational challenges and foster a positive and inclusive work environment will be instrumental in driving the company's HR initiatives forward.,
Posted 2 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
The ideal candidate should be proficient in generating B2B sales and achieving set targets as directed by the management. You must prioritize client satisfaction and possess the ability to resolve any issues that may arise. Building and nurturing professional relationships with clients is crucial in this role. It is essential to identify gaps in the existing sales process and collaborate with the Marketing team to develop innovative strategies aligned with management decisions. Creating compelling product explainer content to engage the audience and influence clients on a larger scale is a key responsibility. Additionally, crafting content with the potential to go viral is an important aspect of the role. Collaboration and teamwork are essential traits expected from the candidate. Qualifications: - A minimum of 5 years of experience in B2B Sales and Business Development is required. - A degree in Marketing or a related field is preferred. - A solid understanding of impactful creatives and brand communication is necessary. - Enthusiasm and passion for technology are highly valued. - Willingness to learn and adapt to new technologies and domains is essential. - A keen eye for design, user experience, and overall marketing performance is a plus. This is a full-time, permanent position with opportunities for fresher candidates to apply. Benefits include health insurance, leave encashment, life insurance, paid sick time, paid time off, and provident fund contributions. The work schedule is during the day shift, with the possibility of performance bonuses. Application Questions: 1. Are you open to working with a B2B real estate company 2. What is your current Cost to Company (CTC) 3. What is your expected CTC 4. What is your notice period Experience: - Total work experience of 2 years is required. - Minimum of 2 years of experience in real estate sales is necessary. Work Location: The position requires in-person work.,
Posted 2 days ago
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