649 Problem Resolution Jobs - Page 9

As a Customer Service Associate at ArowlogiQ Infotech Pvt Ltd, you will be responsible for providing top-notch customer support to our clients. Your role will involve handling inquiries, resolving complaints, and ensuring customer satisfaction at all times. Your proficiency in spoken English will be crucial in effectively communicating with our diverse customer base. - Respond to customer queries and concerns in a timely and professional manner. - Provide accurate information about our products and services to customers. - Address and resolve customer complaints to ensure a positive customer experience. - Work closely with other departments to escalate and resolve complex customer issues. - ...

SUMMARY Service Desk Management Location: Bangalore Exp range: 1-3 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support. Responsibilities Perform independently as a Subject Matter Expert ...

Role Overview: As a Credit Analyst, you will be responsible for appraising proposals and collaborating closely with the Relationship Manager and Funding Specialists. Your main focus will be on evaluating SME loans by analyzing financial statements and interacting with borrowers for additional information. Key Responsibilities: - Appraise SME loans and make recommendations - Approve documents and generate analysis reports based on cash flow statements, tax returns, and other financial information - Perform detailed financial and ratio analysis, and interpret the data to assess credit quality - Interact with borrowers to gather any necessary additional information Qualifications Required: - St...

As a customer service representative, your role will involve interacting with customers by answering their questions, providing information on services and pricing, and being the main point of contact for their inquiries. You will also be responsible for coordinating service requests, logging them, and prioritizing them to ensure timely resolution by working closely with service teams. Additionally, you will provide administrative support by processing paperwork, generating service billing, and maintaining accurate client records. Your problem-solving skills will be essential as you investigate and resolve customer issues, concerns, and complaints, often being the first point of contact for ...

Role Overview: As a Cassandra Database Administrator at NTT DATA, your main responsibility is to ensure optimal performance, availability, and reliability of Cassandra clusters. You will handle incident and request management, performance optimization, backup and recovery procedures, change and configuration management, automation and scripting, security and access management, collaboration and escalation, capacity planning and scaling, documentation and knowledge sharing, reporting, and continuous improvement. Key Responsibilities: - Cluster Monitoring and Maintenance - Proactively monitor Cassandra clusters for optimal performance, availability, and reliability. - Utilize tools such as Pro...

Role Overview: The purpose of your role is to resolve, maintain, and manage clients" software/hardware/network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction. Key Responsibilities: - Ensure timely response to all the tickets raised by the client end user. - Solutioning of service requests by maintaining quality parameters. - Act as a custodian of clients" network/server/system/storage/platform/infrastructure and other equipment to keep track of each of their proper functioning and upkeep. - Keep a check on the number of tickets raised (dial home/email/chat/IMS), ensuring right solutioning as per the defined resolution timeframe. - ...

You have mentioned that the role requires experience in E-commerce Warehouse operations. Your responsibilities will include the following: - **Role Overview**: As an E-commerce Warehouse Supervisor, you will be responsible for managing the dispatch operations efficiently. This includes scheduling deliveries, maintaining communication with logistics teams and customers, keeping accurate records, resolving problems effectively, managing inventory, and preparing reports on dispatch activities. - **Key Responsibilities**: - Knowledge of single piece dispatch - Schedule deliveries, pickups, or personnel movements efficiently, considering TAT - Maintain effective communication with logistics teams...

Role Overview: You will be responsible for developing and implementing event plans, including setting up schedules, managing budgets, and coordinating venue bookings. Additionally, you will serve as the main point of contact for group leaders and members, managing communication channels to ensure all participants are clear on activities and requirements. Your role will also involve overseeing event staff, hiring and managing vendors, and delegating tasks to ensure efficient operation. In case of conflicts or issues during events or group activities, you will be expected to identify and resolve them, recommending solutions to ensure smooth operations. Key Responsibilities: - Develop and imple...

As a QA/QC Manager at our company, you will be responsible for liaising between various departments such as Planning, Production, Technical Services, Marketing, and Exports. Your role will involve the following key responsibilities: - Preparation, review, and implementation of SOPs and STPs. - Checking of all QC related records like analytical reports and logbooks. - Planning and distribution of samples for analysis of Raw Materials, Intermediates, and finished products. - Designing and conducting Stability studies as per ICH Guidelines. - Developing and validating analytical testing methodology used to control raw materials, production intermediates, and final products. - Preparation and ma...

Role Overview: The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Key Responsibilities: - Support process by managing transactions as per required quality standards - Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue - Update own availability in the RAVE system to ensure productivity of the process - Record, track, and document all queries received, problem-solving steps taken and t...

As an Associate Technical Architect in the Quality Control (QC) team, your role will involve working closely with two Programming Leads to design, plan, and develop scalable and maintainable automation solutions for games. You will also serve as the Technical Point of Contact (POC) representing the QC Tech. team in discussions with global technical leaders. Your responsibilities will include: - Automation Solutions Design: Identifying and implementing suitable technologies to address QC challenges and enhance efficiency. - Requirements Analysis: Collaborating with Product teams to comprehend business problems and translating them into functional and technical requirements. - Architecture Dev...

**Role Overview:** As an entry-level management position at Courtyard by Marriott Mumbai International Airport, you will be responsible for leading and assisting in the successful completion of daily shift requirements in the front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. Your main goal will be to ensure guest and employee satisfaction while achieving the operating budget. You will also assist in completing financial and administrative responsibilities. **Key Responsibilities:** - Utilize interpersonal and communication skills to lead, influence, and encourage others - Coach, counsel, and encourage employees while handling their questions and conce...

As a Senior Incident Response Analyst at EY, you will play a crucial role in providing security monitoring and support to Client's technology platforms, network, applications, crew, and environments in response to incidents of varying severity. Your contributions will directly impact the overall security posture of the organization. **Key Responsibilities:** - Support Client Data Loss Prevention (DLP) initiatives by monitoring and investigating email, network, and endpoint DLP alerts. - Take remediation actions to resolve incidents related to violations of Client Information Security policies. - Establish and maintain effective service relationships with business users, keeping them informed...

As a Floor Supervisor at 23North Logistics Solutions Pvt. Ltd., your role involves overseeing the efficient handling of incoming and outgoing goods, ensuring all processes are carried out according to established procedures. You will monitor loading and unloading activities to guarantee safe, accurate, and efficient operations. Your key responsibilities will include: - Leading and supervising the floor team handling inward and outward operations, ensuring proper task allocation and clear responsibilities for team members. - Providing guidance and support to floor staff, equipping them with necessary skills and knowledge. - Ensuring accurate documentation of shipments, tracking and verifying ...

As a Quality Control Inspector, your role will involve conducting quality audits and inspections of products, services, and processes to ensure adherence to standards and specifications. You will be responsible for developing and implementing quality control procedures and guidelines to maintain and enhance quality standards. In case of quality issues, you will investigate them, identify root causes, and implement corrective and preventive actions. Furthermore, you will be analyzing quality data, generating reports to identify trends, and providing recommendations for process enhancements. Key Responsibilities: - Conduct quality audits and inspections of products, services, and processes - D...

As a technology company powering the global travel industry, Sabre leverages next-generation technology to create innovative solutions that address major opportunities and challenges in travel, shaping a more connected and seamless ecosystem. At Sabre, the focus is on connecting people with meaningful moments that matter. **Role Overview:** As a member of the service and support team at Sabre, you will maintain direct communication with customers, both pre-sale and post-sale. Your role will involve providing customer service through various channels such as telephone, email, chat, or social media. You will support the sales team in nurturing positive customer relationships, meeting client ex...

Head Cost Management with 20 + years of experience preferably in Healthcare or Hotel or Elite real estate projects with strong leadership skills, a deep understanding of project cycle budgeting and cost management which involves preparation of complete budget through out design and construction management life cycle . Ability to collaborate with the project stakeholders. The candidate must possess Interpersonal skills along with excellent problem-solving and decision-making abilities. Further, the candidate must have knowledge on Cost/ budget management tools. Worked with reputed organization. The job description is as follows: Project life cycle: Develop comprehensive plans, for complete li...

As a Customer Success Associate - L1 at Siemens, you will play a crucial role in delivering exceptional customer service to our international clients, particularly those who speak Dutch or German. Your primary responsibilities will include: - Providing customer assistance and resolving issues in Dutch/German and English languages. - Documenting customer interactions and maintaining accurate records in the system. - Ensuring timely resolution of customer queries from start to finish. - Adhering to communication guidelines with a professional and courteous demeanor. - Collaborating with internal teams to address complex problems effectively. To qualify for this position, you should meet the fo...

Role & responsibilities Preferred candidate profile We are seeking a reliable and detail-oriented Dispatch Representative to join our team. In this role, you will be responsible for coordinating and dispatching drivers, service personnel, or shipments, ensuring efficient operations and timely deliveries or services. You will serve as the main point of contact between our clients, drivers, and internal departments to facilitate smooth communication and scheduling. Schedule and dispatch drivers or service teams to appropriate locations according to customer requests, specifications, or needs. Monitor field operations and track the status of dispatched personnel or deliveries in real-time. Comm...

Experiece -8 to 15 yrs Location : Trivandrum / Kochi Work Mode :Hybrid Immediate joiners preffered Project Management: Planning: Develop comprehensive project plans that outline tasks, timelines, and resource requirements. Scheduling: Create and manage project schedules to ensure timely completion of milestones. Risk Management: Identify, assess, and mitigate project risks to minimize potential issues. Technical Expertise: Understanding of Technology: Possess a solid understanding of the technologies involved in the project. Problem-solving: Ability to analyze and solve technical problems that may arise during the project. Quality Assurance: Ensure that the technical deliverables meet qualit...

SUMMARY Service Desk Management Location: Bangalore Exp range: 1-3 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support. Responsibilities Perform independently as a Subject Matter Expert ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or a...

Job Description: About US At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of...

Team Lead - Home Services (Kannada) Location: Hyderabad Banjara Hills Job Type: Full-time Mode of work: Hybrid Timings: 5 am - 2 pm We are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff). You dont need medical experience yourself — your role is to ensure the team works efficiently, stays on schedule, and delivers excellent service. Key Responsibilities: Manage Daily Operations: Supervise and coordinate the schedules of phlebotomists (sample collection staff), ensuring all tasks are completed efficiently. Ensure Punctuality: Make sure staff reach customer locations on time for appointments. Monitor Work Quality: ...

As a Logistics Associate at our company, you will play a crucial role in supporting the coordination, management, and tracking of goods through the supply chain. Your strong organizational skills and commitment to timely delivery will be key to ensuring smooth operations. Your responsibilities will include: - **Inventory Management:** Maintain accurate records and assist with stock control to ensure adequate supply levels. - **Shipping Coordination:** Organize inbound and outbound shipments in compliance with company policies. - **Tracking & Documentation:** Monitor shipment status, update teams on delivery times, and maintain shipping documentation. - **Warehouse Support:** Receive and orga...