649 Problem Resolution Jobs - Page 7

Solutions Engineer At Unbox Robotics About Unbox Robotics We at Unbox Robotics are revolutionizing warehouses and distribution centers by building the world's most compact, powerful, and flexible mobile robotics systems for the new age of warehousing. Our product is the world's first of its kind AI-powered parcel sorting robotic system that gets installed 10X faster, saves 50+% space, and improves productivity by more than 3X with 50% fewer robots than that of the competition. Founded in 2019, we are backed by marquee investors and angels. We are looking to add to our team of thinkers, innovators, and doers and would love to have you join us at the Pune, India, office and build the future of...

Responsibilities: Telephone Operations: Handle incoming calls promptly and professionally, providing courteous assistance to guests and efficiently addressing their inquiries, requests, and concerns. Guest Assistance: Serve as a central point of contact for guests, offering personalized recommendations, arranging services, and ensuring that all guest requests are met with promptness and attention to detail. Room Service Coordination: Coordinate room service orders, ensuring accuracy and timeliness in delivery while maintaining clear communication with kitchen and service staff. Royal Service Coordination: Facilitate requests and services for VIP and special guests, ensuring that their needs ...

Role Overview: As a service owner/stream owner in the product squad at ANZ, you will play a crucial role in managing, enhancing, and maintaining key services that enable two key collateral management systems - greenfield and legacy - to be in sync. These services are essential for supporting the successful provisioning of secured loans via the bank's lending processes. You will be part of a dynamic team that embraces change and provides opportunities for growth and learning. Key Responsibilities: - Act as the single point of accountability for driving the strategic direction and continuous improvement of the service - Engage with business stakeholders to understand needs, translate them into...

You will be responsible for the financial accounting of the company, ensuring compliance with local legislation, internal financial controls, and International Financial Reporting Standards. This includes preparing monthly balance sheet reconciliations, liaising with external stakeholders, and developing financial management mechanisms to minimize risks. Additionally, you will manage statutory accounts and audits by liaising with internal/external auditors and overseeing bank and cash management through monthly reconciliations and fund monitoring. Key Responsibilities: - Manage financial accounting and reporting systems - Prepare monthly balance sheet reconciliations - Ensure compliance with...

As a Virtual Relationship Manager for Business Banking Neobiz & Micro segment at Mashreq, your primary role is to successfully lead and grow the segment by developing and executing business strategies, managing a team of Virtual Relationship Managers, and providing effective leadership to ensure superior sales and service delivery. Your key responsibilities include: - Developing a clear business plan and strategies for Superior Sales & Service delivery, aiming to grow market share in the SME category - Executing Business Banking strategies to develop long-term relationships with affluent segments and achieve sales targets - Preparing and executing yearly budget plans including financial comm...

Role Overview: As a Technical Support Specialist at Wipro Limited, your primary role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating availability in the RAVE system, recording, tracking, and documenting all queries received, following standard processes and procedures to resolve client queries, accessing and maintaining internal knowledg...

Role Overview: As a Technical Support Associate at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients, documenting pertinent end user identification information, updating availability in the RAVE system, and recording all queries received. Your primary goal will be to deliver excellent customer service through effective diagnosis and troubleshooting of client queries. Key Responsibilities: - Support the process...

Role Overview: As a Cassandra Database Administrator at NTT DATA, your main responsibility will be to manage and maintain Cassandra clusters to ensure optimal performance, availability, and reliability. You will handle incident and request management, performance optimization, backup and recovery procedures, change and configuration management, automation and scripting, security and access management, collaboration and escalation with other teams, capacity planning and scaling, documentation and knowledge sharing, reporting, and continuous improvement. Key Responsibilities: - Cluster Monitoring and Maintenance - Proactively monitor Cassandra clusters for optimal performance using tools like ...

Who We Are Looking For: The purpose of the job is to provide end to end support to investment company clients for timely completion of preparation of financial statements, portfolio schedules and associated mandatory reporting's within stringent deadlines for audit / review and successful submission to the regulators. Selected candidates will be required to work at shifts which allow reasonable overlap with US, APAC and EMEA hours and allow for trainings, on the job practice, feedback etc. Why This Role Is Important To Us: The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to de...

SUMMARY Service Desk Management Location: Bangalore Exp range: 6 months - 2 years NP: Immediate Job Description: As an Application Tech Support Practitioner, you will serve as the primary point of contact between our clients and our world-class systems. Your exceptional communication skills and deep product knowledge will enable you to accurately define client issues, interpret and design resolutions, and maintain a high level of client satisfaction. This role requires a strong understanding of ITIL framework, incident management, and problem resolution, as well as proficiency in Service Desk Management and Service Desk Voice Support. Responsibilities Perform independently as a Subject Matte...

As a SAP Basis Consultant with 4-6 years of relevant experience, you will be responsible for the installation, configuration, and maintenance of SAP systems. Your key responsibilities will include: - SAP system installation and configuration - Database administration (e.g., Oracle, SQL Server) - Performance tuning and optimization - Troubleshooting and problem resolution - System upgrades and patches - Documentation To qualify for this role, you should have a Bachelor's degree in computer science or a related field, along with proven experience in SAP Basis consulting. Additionally, you should possess the following qualifications: - In-depth knowledge of SAP system installation, configuratio...

As a Project Coordinator at Vintco uPVC, your role will involve coordinating projects, interacting with clients, and providing technical support. Here is a breakdown of your key responsibilities: Role Overview: You will be responsible for initial project planning, task delegation, progress tracking, and problem resolution. Your role will also involve client communication, project briefing, client expectations management, and meeting coordination. Additionally, you will provide technical assistance, liaise with technical teams, and ensure proper documentation of technical issues. Key Responsibilities: - Work with stakeholders to understand project goals, timelines, and deliverables - Organize...

As a Client Success Manager, your role involves managing customer projects and delivering exceptional service to our clients. You will coordinate internal teams to ensure projects are completed on time and meet customer expectations. You will also provide technical support, training, and problem resolution to our clients. Your responsibilities include: - Managing customer projects, completing the Discovery phase, and coordinating with both customers and internal teams. - Providing customer service, resolving escalated cases, and ensuring timely solutions. - Logging activities and ensuring services are paid for. - Planning and conducting trainings for customers to familiarize them with Window...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will support the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, and documenting all pertinent end user identification information. Your main responsibilities will include updating your availability in the RAVE system, recording, tracking, and documenting all queries received, and resolving client queries as per the defined SLAs. Key Responsibil...

As a Junior BMS Commissioning Engineer, your role involves the design, installation, testing, and commissioning of Various Building Management Systems to ensure efficient functioning. You will closely collaborate with project managers, MEP contractors, and clients to deliver successful BMS implementations. Key Responsibilities: - Design and install DDC Panels with internal wiring & termination according to the project's IO Summary. - Install and configure BMS Software, including logic creation, sequence creations, and graphics binding. - Project Planning and Coordination: - Review project specifications, drawings, and documentation to understand scope and requirements. - Coordinate with proj...

As a Sales Consultant for premium projects, you will play a crucial role in ensuring the timely delivery of projects with exceptional quality. Serving as the main point of contact for customers, you will focus on maintaining a positive customer experience from the initial design phase through to project completion and handover. Key Responsibilities: - Customer Relationship Management: Be the primary contact for customers during their home beautification journey, providing a seamless and personalized experience. - Consultative Sales: Understand customer requirements and offer suitable beautification solutions, guiding them through the selection process and driving sales conversion. - Project ...

You will be responsible for the proper and attractive display of products at the appropriate counter. Your expertise in Jewellery sales will be valuable in this role. Your daily tasks will include counting the stock, managing the record of opening and closing stock, and ensuring the safety of the jewelry displayed to customers. When customers arrive, you will engage with them to understand their requirements and assist them in choosing the jewelry to achieve individual sales targets. In addition to sales responsibilities, you will provide support to the marketing team for potential customer visits and exhibitions. Your communication skills will be essential in displaying, presenting, and sel...

As a Front Office Assistant at our company, you will play a crucial role in ensuring the smooth running of the front office department to deliver an exceptional guest journey and experience. Your responsibilities will include: - Leading and collaborating with the team to maximize guest satisfaction and comfort - Supporting and delivering on the strategies and objectives of the front office department - Taking ownership of assigned areas of responsibility and deputizing for the Head of Department - Fostering a culture of growth, development, and performance while promoting company culture and values - Collaborating with the Head of Department to control costs and departmental inventory - Buil...

Job Profile: Manager /Senior Manager (Experience: 15 to 20 Years) A competent resource with end-to-end knowledge in P2P Job Purpose: * Ensure daily productivity is met with minimal errors. * Knowledge transfer to team members * Ensure all the SLA's and KPI's are met. Client engagement People / Internal key stakeholder engagement Roles and responsibilities: Operations Handling supplier queries (Voice / Email) Ensure excellent service delivery to both internal and external customers Change control management Effective production planning to manage seamless service delivery (including BCP) Work effectively with the transitions team for smooth transition of activities. Preparation of KPI reports...

Key Responsibilities Monitor & support business-critical Mainframe applications in production. Analyze and resolve incidents within defined SLAs; perform root cause analysis. Handle JCL batch jobs, Cobol program investigations, and system ware log analysis. Coordinate with development and infrastructure teams to resolve recurring issues. Perform environment checks, health monitoring, and proactive stability improvements. Create and maintain support documents, SOPs, and knowledge base. Participate in on-call rotation and weekend deployments as required. Use Dynatrace and other monitoring tools for performance troubleshooting. Automate recurring/manual tasks with Unix shell scripts. Required S...

Role Overview: As a Security Managed Services Engineer (L2) at NTT DATA, you will be responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Your primary objective will be to proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service to clients. You will focus on second-line support for incidents and requests with a medium level of complexity. Additionally, you may contribute to or support project work as and when required. Key Responsibilities: - Proactively monitor the work queues - Perform operational tasks to resolve all incidents/requests in a timely manner and w...

Role Overview: You will be an Enterprise client manager in the dynamic job platform business of Job Hai. Your role is vital in supporting key client accounts and ensuring client satisfaction and successful execution of job platform services. A proactive and detail-oriented approach is essential, along with a passion for exceptional customer service and contributing to client growth. Key Responsibilities: - Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and ensuring overall client satisfaction. - Collaborate with Enterprise client managers to understand client needs and expectations. - Analyze client performance data, generate regular reports h...

As an Assistant Key Account Manager for our client operating in the healthtech industry, your role involves the following responsibilities: - **Client Relationship Management**: - Build and maintain strong, long-lasting relationships with key clients. - Act as the main point of contact for key accounts, addressing any queries or concerns promptly and effectively. - **Revenue Generation and Account Development**: - Drive revenue growth within key accounts through effective sales strategies and initiatives. - Identify opportunities to upsell or cross-sell products/services to existing clients. - Conceptualize, design and execute on-ground promotional activities to drive brand awareness and eng...

As a Team Lead - Customer Success, you will be responsible for managing and guiding the customer success team in the B2C domain to ensure exceptional customer experiences. Your main duties will include leading and mentoring the team, overseeing customer success strategies, handling problem resolution, providing training and development, collaborating with other teams, and monitoring performance through reporting and analytics. Key Responsibilities: - Lead and manage a team of Customer Success Associates to deliver top-tier customer service consistently. - Set clear performance expectations, provide feedback, and conduct performance reviews. - Foster a positive and high-performance team cultu...

As a Security Managed Services Engineer (L2) at NTT DATA, your role involves providing a managed service to clients to ensure the continuous operation of their Security Infrastructures and systems. By proactively monitoring, identifying, investigating, and resolving technical incidents and problems, you play a crucial role in restoring service to clients. Your primary objective is to review client requests or tickets, apply technical/process knowledge to resolve them within service level agreements, and focus on second-line support for incidents and requests of medium complexity. You may also contribute to project work when required. **Key Responsibilities:** - Proactively monitor the work q...