366 Problem Resolution Jobs - Page 7

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions for clients" complex digital transformation needs. With a global presence of over 230,000 employees and business partners across 65 countries, Wipro helps clients achieve their boldest ambitions and build sustainable businesses for the future. The company is committed to helping customers, colleagues, and communities thrive in an ever-changing world. Role Purpose: The role aims to provide effective technical support to the process and address client issues promptly to meet process SLAs. Key responsibilities include: Supporting the process by managing transactions according to qual...

As a Senior SAP BASIS Administrator at YASH Technologies, you will be a vital member of our Enterprise Systems team, responsible for monitoring and administering SAP applications. Your primary role will involve troubleshooting issues, maintaining documentation on changes, and ensuring effective communication with internal and external stakeholders. An essential aspect of your responsibilities will include implementing automation processes to streamline tasks and enhance efficiency within SAP systems. Your day-to-day tasks will revolve around supporting and maintaining the existing SAP landscape, which encompasses various modules such as ECC/ERP, Portal, PI, SLT, HANA, Business Objects, Data ...

The BMS Commissioning Engineer is responsible for the design, installation, testing, and commissioning of various Building Management Systems to ensure proper functionality and efficiency. This role requires collaboration with project managers, MEP contractors, and clients for successful BMS implementations. Key Responsibilities: - Design and install DDC Panels as per project requirements, including internal wiring and termination. - Install and configure BMS software, create logic sequences, and bind graphics. - Review project specifications, drawings, and documentation to understand scope and requirements. - Coordinate with project managers, contractors, and stakeholders for commissioning ...

As an Assistant General Manager for Project(s) at Magic Billion, you will have the opportunity to be a part of a global talent management company focused on providing skilled talent from India to support global businesses. Operating in 10 countries and facilitating the movement of around 3000 Indians to global destinations annually, Magic Billion aims to meet the talent needs of various industries, spanning from blue to white-collar jobs. Your role as an experienced Key Account Manager for Global Clients will involve managing client relationships comprehensively, from project planning to candidate delivery and beyond. You will be instrumental in shaping the company's international brand and ...

You will be responsible for leading and enhancing customer service operations as a Customer Support Lead. Your main focus will be on delivering exceptional service, managing a team effectively, and ensuring customer satisfaction. You will have a key role in upholding and enhancing the company's reputation while aligning customer support efforts with business objectives. Your duties will include: - Leading, mentoring, and motivating the customer support team to achieve performance targets. - Developing training programs to improve team skills in customer interaction and issue resolution. - Managing team shifts to ensure continuous coverage across all customer support channels. - Supervising d...

As a Production Scheduler in our team, your primary responsibility will be to develop and maintain a dynamic production schedule that efficiently meets customer demands. You will collaborate closely with procurement, manufacturing, and logistics departments to ensure a seamless workflow and timely delivery. Evaluating and optimizing production capacities, identifying potential challenges, and developing contingency plans to mitigate risks will be crucial aspects of your role. Effective communication with relevant departments to promptly address issues, maintain compliance with quality standards, safety regulations, and production guidelines, and lead-time management for raw materials, produc...

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to clients" most complex digital transformation needs. With a workforce of over 230,000 employees and business partners in 65 countries, Wipro aims to help customers, colleagues, and communities thrive in an ever-evolving world. The role you will undertake involves providing effective technical support to the process and resolving client issues promptly to meet process SLAs. Your responsibilities will include managing transactions according to quality standards, handling incoming help requests from clients via telephone and email, documenting relevant end user informati...

As an Assistant Key Account Manager at our client, a leading player in the healthtech industry specializing in contactless health monitoring solutions, your primary responsibility will be to cultivate and nurture strong relationships with key clients. You will serve as the main point of contact for key accounts, promptly addressing queries and concerns to ensure client satisfaction. In this role, you will be instrumental in driving revenue growth within key accounts through the implementation of effective sales strategies and initiatives. You will identify opportunities to upsell or cross-sell products/services to existing clients and execute on-ground promotional activities such as events, ...

The purpose of your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for supporting the process by managing transactions as per required quality standards and fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. It is essential to document all pertinent end user identification information, including name, department, contact information, and nature of the problem or issue. You will need to update your availability in the RAVE system to ensure the productivity of the process and record, track, and document all querie...

The Mainframe Systems Programmer plays a crucial role in providing support for ongoing projects by installing, testing, and implementing new operating systems and other system software. They are responsible for maintenance, debugging, and coordination of IOGEN work for new Mainframe hardware. Additionally, they conduct research and evaluation of new software and hardware products, assist team members with technical inquiries, and resolve problems. Monitoring and tuning of systems software, as well as possessing functional knowledge of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, and monitoring systems are key responsibilities. The ...

Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised...

Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised...

Job Description Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised...

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a global presence spanning across 65 countries and a workforce of over 230,000 employees and business partners, Wipro is committed to enabling its customers, colleagues, and communities to thrive in a constantly evolving world. For more information, visit www.wipro.com. The role aims to provide efficient technical support to the process and proactively address client issues either directly or through timely escalation to meet process SLAs. Key responsibilities include managing transactions according ...

The position of Team Lead - Customer Success involves managing and guiding a customer success team within the B2C domain. As a Team Lead, you will be responsible for leading, mentoring, and motivating the team to ensure exceptional customer experiences. Collaborating closely with cross-functional teams is crucial to ensure customer satisfaction, retention, and success. Key Responsibilities: - Lead and manage a team of Customer Success Associates, setting clear performance expectations, providing feedback, and fostering a positive team culture. - Oversee customer onboarding, engagement, retention, and renewals in the B2C domain, driving strategies for high customer satisfaction and long-term ...

As a Customer Service Associate, you will be responsible for managing client relationships, ensuring timely renewals, and driving customer retention. You will act as the main point of contact for clientsproviding support, resolving issues, and proactively engaging with them to renew subscriptions and identify opportunities for upselling. Role & responsibilities Key Responsibilities Handle client interactions through calls Drive renewals and subscription extensions, ensuring minimal churn. Proactively follow up with clients whose subscriptions are due for renewal. Build strong client relationships to increase satisfaction and loyalty. Collaborate with internal teams (Sales, Support) to resolv...

Team Lead for Phlebotomist Operations - (Marathi & Gujrati Speaking) Location: Hyderabad - Banjara Hills Job Type: Full-time We are seeking an organized and proactive Team Lead to oversee our phlebotomist operations! In this vital role, you will manage a team of phlebotomists, ensuring smooth daily operations and high-quality service by speaking their regional language when required. Key Responsibilities: Manage Daily Operations: Supervise the daily activities of phlebotomists, ensuring all tasks are completed efficiently. Ensure Punctuality: Make sure phlebotomists arrive on time for all scheduled appointments. Monitor Sample Collection: Confirm that samples are collected completely and cor...

As a Back Office Sales Executive, you will be responsible for various key areas to support the sales department and ensure a seamless sales process. Your primary responsibilities will include interacting with customers, managing data, providing sales support, processing orders, performing administrative tasks, coordinating with internal and external teams, and resolving problems effectively. In terms of customer interaction, you will need to respond promptly and professionally to customer inquiries through various communication channels, provide product information, pricing details, and support in a courteous manner. Additionally, you will be tasked with maintaining and updating customer dat...

You will be responsible for providing premium zOS system programming support and services to Ensono mainframe clients. Your main tasks will include performing mainframe zOS System administration tasks and tuning to support our customers" mainframe environments. It will be essential for you to collaborate with vendor personnel to effectively resolve zOS problems in a timely manner. Your primary focus areas in this role will be: - Fulfilling customer service requests for mainframe z/OS customers related to Mainframe zOS Operating systems and associated products promptly. - Offering primary support for reported problems concerning zOS and related software products. - Providing support on a 24 x...

As a Guest Service Associate at Radisson Hotel Group, you will be the guests" superhero, ensuring that their experience is nothing short of exceptional. Our Front Office Team is dedicated to providing a warm welcome and a happy smile, striving to exceed expectations and create memorable moments for our guests. In this role, you will work collaboratively with a passionate team to deliver top-notch service, believing that anything is possible while enjoying every moment of it. Your key responsibilities will include supporting the smooth operation of the front office department, maximizing guest satisfaction, and providing timely responses to inquiries and issues. You will be responsible for ca...

You will be responsible for configuring, testing, and deploying hardware and software to users both locally and remotely. Your role will involve diagnosing and resolving problems related to the operation of PCs on the network, as well as troubleshooting and repairing break/fix issues. Additionally, you will be configuring, troubleshooting, and providing support for Video Conferencing systems used for corporate broadcasts. As part of your duties, you will need to provide solutions to user issues by identifying problems, researching answers, and assisting in their implementation. You will also play a key role in training users in basic problem resolution and teaching them how to effectively ut...

We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support and ensuring a positive experience. This is a day-shift position with a salary range of ?21,000 to ?30,000 CTC. Key Responsibilities Customer Support : Handle customer calls and inquiries, addressing their concerns and providing information. Problem Resolution : Listen to customer issues and provide effective solutions to ensure satisfaction. Communication : Use your strong communication skills to interact with customers...

We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support and ensuring a positive experience. This is a day-shift position with a salary range of ?21,000 to ?30,000 CTC. Key Responsibilities Customer Support : Handle customer calls and inquiries, addressing their concerns and providing information. Problem Resolution : Listen to customer issues and provide effective solutions to ensure satisfaction. Communication : Use your strong communication skills to interact with customers...

We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support and ensuring a positive experience. This is a day-shift position with a salary range of ?21,000 to ?30,000 CTC. Key Responsibilities Customer Support : Handle customer calls and inquiries, addressing their concerns and providing information. Problem Resolution : Listen to customer issues and provide effective solutions to ensure satisfaction. Communication : Use your strong communication skills to interact with customers...

We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support and ensuring a positive experience. This is a day-shift position with a salary range of ?21,000 to ?30,000 CTC. Key Responsibilities Customer Support : Handle customer calls and inquiries, addressing their concerns and providing information. Problem Resolution : Listen to customer issues and provide effective solutions to ensure satisfaction. Communication : Use your strong communication skills to interact with customers...