649 Problem Resolution Jobs - Page 5

Role Overview: The role of an Administrator - L1 at Wipro Limited involves resolving, maintaining, and managing clients" software/hardware/network based on service requests raised from end-users. The primary focus is on ensuring client satisfaction by adhering to defined SLAs. Key Responsibilities: - Ensure timely response to all tickets raised by client end-users - Solutioning service requests while maintaining quality parameters - Act as a custodian of clients" network/server/system/storage/platform/infrastructure and other equipment to ensure proper functioning and upkeep - Monitor the number of tickets raised and provide the right solutions within defined resolution timeframes - Conduct ...

As a Guest Relations Specialist at Radisson Hotel Group, you will be an integral part of the first-class Guest Relations Team, ensuring that our guests have a memorable and exceptional experience during their stay. Your role involves supporting the smooth running of the guest relations department and maximizing guest satisfaction by delivering top-notch service. You will work collaboratively with your team to address guest inquiries and resolve any issues promptly. Additionally, you will be responsible for upholding the hotel's standards and objectives while maintaining effective working relationships and promoting the company culture. Key Responsibilities: - Ensure all aspects of the guest ...

As a Customer Support Representative for the EPRO product, your role will involve providing product and service information to customers, as well as resolving any product or service-related issues. You will collaborate with other EPRO Teams and Branch offices to address customer queries and ensure customer satisfaction. Your responsibilities will include handling incoming and outgoing calls, managing emails, conducting welcome calls, and adhering to defined Turnaround Time (TAT) to meet customer needs effectively. Key Responsibilities: - Handle all inbound and outbound communication with customers - Receive, record, and resolve inbound emails, chats, and phone calls - Gather client requests ...

You will be responsible for: - Making cold calls, walk-ins, and following up on online leads - Achieving booking targets, closing deals, and earning commission-driven incentives - Following up with clients and resolving any problems Aadhaar Propmart, established in 2010, is a leading real estate consultancy in India with years of professional experience. The company is guided by core values that prioritize customer satisfaction and provide high-quality pre and post-sales services.,

Team Lead - Home Services (Kannada or Marathi) Location: Hyderabad Banjara Hills Job Type: Full-time Mode of Work: Hybrid ( 6 days from office) Timings: 5 am - 2 pm (First Half - work from home, Second half - work from office) We are looking for an organized and proactive Team Lead to oversee our field operations team of phlebotomists (sample collection staff). You dont need medical experience yourself your role is to ensure the team works efficiently, stays on schedule, and delivers excellent service. Key Responsibilities: Manage Daily Operations: Supervise and coordinate the schedules of phlebotomists (sample collection staff), ensuring all tasks are completed efficiently. Ensure Punctuali...

As a Client Relationship Manager/ Account Manager in US IT Recruitment, your role will involve overseeing and nurturing relationships with key clients in the IT services domain such as Cognizant, Capgemini, and Wipro. You will be the primary point of contact, responsible for ensuring client satisfaction, retention, and growth through proactive engagement and solution-oriented support. Key Responsibilities: - Manage the end-to-end recruitment lifecycle, starting from requisition intake to candidate onboarding. - Serve as the primary point of contact for assigned client accounts, maintaining consistent communication and delivering service excellence. - Tailor recruitment strategies based on un...

NOTE: Only immediate joiners are considered. purpose of the job The TA is responsible for ensuring the client and relevant stakeholders receive advisory services from RSR inclusive of market intelligence, creative sourcing strategies and problem resolution. The RBP achieves this by spending 55% of their time directly engaging with HMs and driving the effective use of Talent Communities which are prequalified and interested candidates who want to join our client. r oles and responsibilities Responsibilities include: ? Requirement consultation with hiring managers to ensure managers are hiring for the right skills for their needs and are able to obtain those resources at the most competitive r...

About Wishlink Wishlink is a well-funded, early-stage startup, on a mission to shape the creator economy and change how people shop. Our mission is to build a hyper-personalized shopping experience for every user, which is creator-led, so that every user can get exactly what they are looking for. We are on a mission to define new charters at the intersection of two of the most prominent aspects of the internet - e-commerce and social media. Team and Investors We're 3 founders, Chandan, Shaurya, and Divyansh, with a shared passion to solve real-world problems at scale and consume content for hours (XD). We started Wishlink in January 2022 when we discovered products on social media that we wa...

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for an International Customer Support position located in Mumbai. The role involves assisting international customers with inquiries, resolving issues to ensure customer satisfaction, providing technical support, and handling customer interactions effectively. The professional will also be responsible for maintaining service quality standards and compiling feedback to drive continuous improvement. Qualifications Proficiency in Customer Support, with a strong focus on Customer Satisfaction and problem resolution Exceptional Interpersonal Skills to communicate effectively and maintain posit...

Company Description Laxmipati Sarees, established in 1984, is the flagship company of the Laxmipati Group and is among India's most recognized national brands in sarees and women's wear. Renowned for high-quality manufacturing, Laxmipati Sarees is the largest producer of man-made fabric sarees in the country. Our product offerings include Sarees, Kurtis, Gowns, Lehengas, and Shirts, catering to a diverse customer base. With a commitment to exceptional craftsmanship, we aim to deliver top-quality and fashionable products to our customers. Role Description This is a full-time on-site role for an Information Technology Assistant, based in Surat. The IT Assistant will provide day-to-day technica...

As a Team Manager, you will be responsible for effectively managing teams by handling tasks such as resource planning, career planning, performance management, and attrition management. Your role will involve coaching and developing team members, bridging knowledge gaps, and overcoming skill and will issues. Key Responsibilities: - Manage teams by formulating and executing internal and external governance - Handle client escalations and formulate actions to resolve any concerns - Collaborate with operations managers to obtain necessary resources like training and support Qualifications Required: - Prior experience in team management and leadership - Strong communication and interpersonal ski...

Responsibilities Incoming Calls Candidate must have good command in English and Hindi Customer Support Product Knowledge Problem-Solving Abilities Preferred candidate profile: Both male and female Madhumitha HR Contact number : 9655233300

As a Branch Manager in an institute located in Calicut, your role involves overseeing the daily operations of a specific branch or department. You will be responsible for managing staff, ensuring efficient workflow, maintaining student or client satisfaction, overseeing financial and administrative tasks, and implementing policies to support the overall mission of the institute. Your aim is to ensure the branch meets its goals and fosters a positive learning or working environment. Key Responsibilities: - Leadership and Supervision - Operational Management - Financial Oversight - Staff Training and Development - Customer/Client Relationship Management - Performance Monitoring - Compliance an...

Role Overview: Welcome to Speedways Electric! We are a leading innovator in the electric vehicle industry, dedicated to driving sustainable mobility solutions. Our team at Speedways Electric is committed to innovation, quality, and environmental responsibility, striving to create cutting-edge electric vehicles that contribute to a greener future. Join us in revolutionizing transportation and making a positive impact on the world. Key Responsibilities: - Coordinate service appointments, allocate tasks to technicians, and ensure timely responses to service requests. - Act as the primary contact for customer inquiries, providing accurate information and updates on service status. - Maintain det...

As a Quality Assurance Engineer at one of Weekday's clients, you will play a vital role in ensuring the quality and reliability of Android, iOS, and Web applications through meticulous testing and collaboration with development teams. If you are detail-oriented, proactive, and thrive in a fast-paced startup environment, this opportunity is tailored for you. **Key Responsibilities:** - **Cross-Platform Testing:** Develop and maintain comprehensive test cases for Android, iOS, and Web applications. - **Quality Assurance:** Execute manual test scenarios, identify bugs, and document issues with clarity and precision. - **Collaborative Improvement:** Work closely with developers and product teams...

In the role of Deputy Manager Medical Billing, you will be responsible for overseeing and optimizing medical billing operations. Your duties will include managing the billing team, ensuring accurate claim submissions, and maintaining compliance with healthcare regulations. Additionally, you will engage in strategic planning, process improvement, and collaboration with various departments to support revenue cycle management effectively. Key Responsibilities: - Team Supervision: Lead and manage the medical billing team by providing training, mentoring, and evaluating staff performance to uphold high-quality billing practices. - Process Optimization: Identify opportunities for enhancing billing...

You will be working as a strong experienced Quality Assurance engineer in an agile methodology. Your key skills will include: - In-depth knowledge of automation test frameworks such as Selenium, Cucumber-Serenity, and API Testing - Desireable experience with web services test tools like REST Assured, Insomnia - Experience in Database, SQL, Cockroach DB testing - Proficiency in at least one coding/scripting language - Essential experience with Jira Your deep understanding of the software development process will be crucial, encompassing analysis, design, coding, system and user testing, problem resolution, and planning. Communication and interpersonal skills are vital for success in this role...

Your role involves Managing, Monitoring & Mentoring a team of Front line Sales Officers who are responsible for sourcing savings/current accounts in a defined branch catchment of the Bank. Your primary goal is to scale up the retail branch banking franchise to achieve the liability Nos & Value targets assigned for the branch. You will be accountable for expanding the branch foot print, increasing product penetration, and ensuring high quality customer engagement with the target segment. Additionally, you will be responsible for executing the Bank's strategies and business deliverables in the assigned geography. Key Responsibilities: - Recruit Sales Officers to maintain an optimum level in th...

Role Overview: As a technical support provider at Wipro Limited, your role is crucial in delivering effective technical support to the process and resolving client issues in a timely manner to meet process SLAs. You will be responsible for managing transactions, fielding help requests from clients, documenting end user information, and updating your availability in the RAVE system to ensure productivity. Additionally, you will be recording and tracking all queries received, following standard processes to resolve client issues, and accessing internal knowledge bases to provide effective problem resolution. Key Responsibilities: - Support the process by managing transactions as per required q...

Role Overview: As an Account Manager, your primary responsibility will be to serve as the main point of contact between our company and our clients. You will need to develop and maintain strong, long-term relationships with assigned clients, ensuring their needs are met promptly. Your role will involve overseeing a portfolio of clients, identifying business growth opportunities, collaborating with internal teams, preparing regular reports, and efficiently resolving client issues and complaints. Key Responsibilities: - Develop and maintain strong, long-term relationships with clients - Oversee a portfolio of assigned clients, ensuring successful delivery of solutions - Identify opportunities ...

SUMMARY Summary: As a Snowflake Data Warehouse Application Lead, you will play a pivotal role in driving the design, development, and optimization of enterprise-grade data solutions within a cloud-native environment. You will serve as the primary technical authority and strategic leader for Snowflake-based data warehouse initiatives, ensuring alignment with business goals, scalability, and performance excellence. This role demands deep expertise in Snowflake, strong leadership capabilities, and the ability to guide cross-functional teams through complex data challenges. You will be responsible for shaping data architecture, fostering innovation, and ensuring timely delivery of high-quality d...

As a Technical Support Specialist, your role is crucial in providing effective technical support to the process and resolving client issues in a timely manner. Here's what you will be responsible for: - Support the process by managing transactions according to required quality standards. - Field all incoming help requests from clients via telephone and/or emails courteously. - Document all relevant end user identification information and nature of the problem. - Update your availability in the RAVE system to ensure process productivity. - Record, track, and document all queries received along with problem-solving steps. - Follow standard processes and procedures to resolve client queries. - ...

Role Overview: As a Support Specialist, your main responsibility is to provide support for issue resolution within defined SLAs. This includes investigating issues, identifying solutions, making recommendations, configuring systems, performing unit testing, and documenting solutions. You will also be responsible for preparing functional specifications and change control requests, assessing Support Pack configurations, providing consulting services to clients, adhering to configuration standards and conventions, and ensuring that customer needs are effectively communicated to the Product Manager. Key Responsibilities: - Provide support for issue resolution within defined SLAs - Prepare functi...

**Role Overview:** As a Systems Administrator II at Ryan, you will be responsible for maintaining and managing server computing and storage platforms, which includes installation, configuration, preventive maintenance, operation, and problem-resolution activities. **Key Responsibilities:** - Create a positive team experience and receive cross-training from other members of the Information Technology department. - Provide proactive work status updates to the US/India liaison and respond to client inquiries and requests from tax authorities. - Proactively monitor and support all systems equipment and software for high availability, such as servers, tape backups, UPS, and printers. - Maintain a...

Position Title: Assistant Manager Technical Services Department: TSD Location: PAN India Company: D&H Scheron Electrodes Pvt. Ltd. About the Company: D&H Scheron is one of Indias leading manufacturers of welding consumables. Established in 1966, the company is ISO 9001:2015, ISO 14001:2015, and BS OHSAS 18001:2007 certified. We provide a complete range of welding solutions, including consumables, equipment, training, and fabrication. Guided by our core values of Quality, Innovation, and Import Substitution , we are recognized for offering Complete Welding Support Purpose of the Role: The role involves providing technical support and welding solutions to customers by conducting product demons...