360 Problem Resolution Jobs - Page 5

Customer Interaction : You will answer customer queries and complaints in a positive and effective manner, both via email and over the phone. The role requires you to identify and assess customer needs to ensure their satisfaction. Claims Management : You will be responsible for end to end support for cashless claims processing . This involves guiding customers on claim submission requirements and coordinating with hospitals, insurance teams, and customers to ensure a smooth and timely process. Problem Resolution : You'll resolve product or service problems by clarifying complaints, determining the cause, explaining the best solution, and following up to ensure a complete resolution. Communi...

Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready enterprises. Our global presence spans over 65 countries with a workforce exceeding 230,000 employees and business partners, committed to supporting customers, colleagues, and communities in an ever-evolving world. For more details, please visit our website at www.wipro.com. The role's primary objective is to offe...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. OFSAA Manager The incumbent should be able to lead and drive OFSAA implementation / consulting projects, manage practice level engagements, have the acumen to drive business growth, and be accountable for fulfilling business goals, meeting budgets, maintaining strategic direction, and ensuring the quality of delivery by consultants within th...

Were looking for a Customer Support Executive who can help our users unlock the full potential of our AI productivity platform thats changing how teams work. Heres what you will do: Provide exceptional, empathetic support that makes our customers feel heard, valued, and empowered to succeed with our AI tools. Master our platform inside-out to guide users through everything from quick sign-ups to advanced AI agent configurations, workspace management, and collaborative features. Troubleshoot with creativity and patience whether its helping a team set up their first shared workspace, explaining credit pools, or walking someone through our AUTO mode that picks the best AI for their task. Be our...

We are seeking a proactive Executive Inside Sales professional to drive consumable revenue and customer retention from existing clients. The ideal candidate will be focused, detail-oriented, and possess a strong customer-centric attitude. This role is crucial for forecasting and achieving sales targets, building strong customer relationships, and ensuring high levels of customer satisfaction. Key Responsibilities Sales & Revenue Generation : Forecast and achieve monthly consumable sales revenue from an assigned territory. You will actively seek out opportunities with existing customers to drive sales and promote our offers with competitive quotations. Customer Relationship Management : Ensur...

We are seeking a proactive Client Site Services Engineer to provide first-level technical support in a call center environment. The ideal candidate will have at least 3 years of experience in end-user support, and will be responsible for diagnosing and resolving hardware and software issues, ensuring all client issues are properly documented, and acting as remote hands for the engineering team. Roles and Responsibilities Problem Resolution: Identify, diagnose, and resolve first-level problems for end-users regarding workstations, laptops, software, hardware, and network connectivity. Technical Support: Provide one-on-one problem resolution for PC client software and connectivity. You'll also...

We are seeking a proactive Client Site Services Engineer to provide first-level technical support in a call center environment. The ideal candidate will have at least 3 years of experience in end-user support, and will be responsible for diagnosing and resolving hardware and software issues, ensuring all client issues are properly documented, and acting as remote hands for the engineering team. Roles and Responsibilities Problem Resolution: Identify, diagnose, and resolve first-level problems for end-users regarding workstations, laptops, software, hardware, and network connectivity. Technical Support: Provide one-on-one problem resolution for PC client software and connectivity. You'll also...

In this role, your responsibilities will include supporting and administering UKG Pro Workforce Management systems for timekeeping, scheduling, and workforce management to ensure alignment with business requirements. You will also be supporting Oracle HCM Time and Labor (OTL) modules, including configurations, upgrades, and integrations within the HCM platform. Additionally, you will support the implementation and maintenance of UKG Pro Workforce Management across multiple regions and business units, providing troubleshooting, problem resolution, and system improvements for Pro Workforce Management and OTL-related issues. You will be responsible for developing user guides, delivering trainin...

As a Supply Chain Executive at our Mohali location, you will play a crucial role in our UK process by utilizing your expertise in supply chain management. Your responsibilities will include managing procurement activities, maintaining optimal inventory levels, coordinating with logistics teams, analyzing supply chain metrics, and ensuring smooth operations within the supply chain. You will also be responsible for building strong relationships with suppliers, maintaining accurate documentation, and promptly resolving any supply chain issues to minimize disruptions. To excel in this role, you should hold a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a r...

The role involves managing dispatch operations for frozen food products, ensuring accurate picking, packing, and timely delivery as per customer orders and inventory requirements. You will coordinate with warehouse teams to ensure proper packaging, labeling, and compliance with cold chain requirements. Additionally, you will liaise with transport providers to schedule deliveries in a cost-effective and timely manner while ensuring compliance with safety regulations. You will be responsible for maintaining accurate inventory records, tracking dispatched items, and preparing shipping documentation such as delivery notes, invoices, and tracking information. Compliance with food safety standards...

As the Manager Operations at Voya India, formerly known as VFI SLK, you will play a pivotal role in overseeing the organizational activities to drive the transformation of financial services customer experience through technology and innovation. You will be responsible for maintaining constant communication with management, staff, and onshore stakeholders to ensure smooth operations. Your role will involve developing, implementing, and maintaining quality assurance protocols while growing the efficiency of existing organizational processes to enhance internal capacity. In this position, you will need to take a lead role in achieving strategic and operational objectives and ensuring that oper...

As a SAP S/4 HANA Financial Accounting & Controlling Consultant at a leading organization in the chemical industry located in Chennai, your key responsibilities will include: - Providing specialist level functional and configuration knowledge in designing SAP solutions in the COSTING modules of SAP S/4 HANA. - Understanding configuration dependencies and interrelationships between separate functional modules of SAP, and offering costing expertise for issue resolution. - Recognizing the dependency between CO and FI and other production and logistics modules. - Conducting/participating in user requirements gathering, blueprinting & documentation designs. - Ensuring compliance with existing dat...

As a Client Manager within the IT staffing and recruitment industry, your primary responsibility will be to develop and maintain strong relationships with key client stakeholders. You will serve as the main point of contact for clients, addressing their needs and concerns promptly to ensure their satisfaction. Collaborating with clients to understand their IT staffing requirements, you will be tasked with developing tailored recruitment strategies to meet their specific needs. Additionally, you will identify opportunities for account growth and work towards expanding services with existing clients, while actively pursuing new business opportunities. Managing the recruitment process, you will...

The Customer Relationship Manager (CRM) in any industry is responsible for maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. This role focuses on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by delivering personalized service and managing customer interactions throughout the ownership journey. You will also coordinate between sales, service, and marketing teams to ensure customer needs are met effectively. Key Responsibilities: Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance loyalty and satisfaction. -...

As a detail-oriented QA/QC Engineer with 2-5 years of experience in the industrial real estate or construction industry, your primary responsibility will be to ensure the highest standards of quality in construction projects by implementing effective QA/QC procedures. Your key responsibilities will include developing and implementing rigorous QA processes to ensure construction activities meet industry standards and project specifications. You will be required to conduct thorough inspections and audits of construction sites to verify compliance with plans, specifications, and safety regulations. Maintaining comprehensive documentation of all QA/QC activities, including test results, inspecti...

As a Domino Administrator with 5 to 7 years of experience, you will be responsible for various key tasks including monitoring and reporting, advanced and basic troubleshooting, backup and disaster recovery, server management and optimization, advanced security and compliance, database administration, mail system management, infrastructure and integration, root cause analysis and problem resolution, as well as system architecture and design. Your role will involve ensuring the smooth operation of Domino servers, maintaining high levels of security and compliance, and optimizing server performance. Additionally, you will be involved in database management, mail system administration, and integ...

IT Help Desk Coordinator (Male) with strong skills in asset management, communication, documentation, SLA handling, IT infrastructure, ticket management, issue resolution, reporting, and IT team coordination. Minimum 2 years’ experience required.

You should have a Bachelor's degree in computer science or a related field, along with 4-6 years of relevant experience as a SAP Basis Consultant or in a similar role. Your responsibilities will include SAP system installation, configuration, and maintenance, database administration (e.g., Oracle, SQL Server), performance tuning and optimization, troubleshooting, system upgrades and patches, and documentation. Strong analytical and problem-solving skills are essential, along with excellent communication and interpersonal abilities. The role is based in Cochin / Ernakulam, Kerala, and requires working from the office. Immediate joiners or those with a notice period of 15 days are preferred. S...

The ideal candidate for this role should have at least 2 years of experience in operations, preferably in the logistics industry. Fluency in both Hindi and English is required. Proficiency in Microsoft Excel, PowerPoint, and Word is essential. Additionally, owning a mobile phone and a 2-wheeler is necessary for this position. You should possess excellent communication skills and be self-motivated with a disciplined work ethic. The ability to thrive in a fast-paced environment and adapt to changing priorities is crucial for success in this role. Key Responsibilities: Shipment Coordination: - Ensure the timely and accurate delivery of goods by overseeing the entire shipment process. - Collabor...

The Assistant Manager - Pricing, Bid & Contracts Management is responsible for defining and coordinating the pricing strategies, rates, policies, guidelines and processes to ensure profitable revenue growth. You will be responsible for customer contract performance and serve as the subject matter expert to those who develop business requirements for pricing systems. Your role will involve performing competitor analysis to understand market trends and the need for specific pricing tactics. Your responsibilities will include developing revenue management strategies, policies, guidelines, and procedures. You will conduct competitor analysis focusing on strategy, value proposal, services, and pr...

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions to address clients" complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, Wipro helps clients realize their boldest ambitions and build future-ready, sustainable businesses. The role aims to provide effective technical support to the process and resolve client issues directly or through timely escalation to meet process SLAs. Responsibilities include managing transactions as per required quality standards, fielding incoming help requests from clients, documenting pertinent end user information, updating availability in the syste...

As a service owner/stream owner in our product squad at ANZ, you will be responsible for managing, enhancing, and maintaining key services that enable two key collateral management systems - greenfield and legacy - to be in sync. These services are crucial for supporting the successful provisioning of secured loans via the bank's lending processes. Your day-to-day activities will involve acting as the single point of accountability for driving the strategic direction and continuous improvement of the service. You will engage with business stakeholders to understand their needs, translate them into feature requirements, and prioritize enhancements. Additionally, you will work alongside produc...

As a dedicated Quality Control (QC) overseeing the production process of Medu Vada, Appe, and Idli Batter, you play a critical role in ensuring that all batches meet the highest quality standards before clearance for production. Your strong background in food quality control enables you to identify issues during production and ensure compliance with food safety regulations. Your key responsibilities include inspecting and approving all batches of Medu Vada, Appe, and Idli Batter before production clearance. Regular quality inspections throughout the production process are essential to maintain consistency, taste, texture, and appearance of products. Adherence to established food safety and q...

As a Supply Chain Executive at our organization located in Mohali, you will play a key role in managing procurement activities and ensuring smooth operations within the supply chain. Your responsibilities will include handling end-to-end procurement processes, monitoring inventory levels, coordinating with logistics teams, analyzing supply chain metrics, building strong vendor relationships, maintaining accurate documentation, and promptly addressing supply chain issues to minimize operational disruptions. To excel in this role, you should hold a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field, along with a minimum of 2 years of experience...

She serves as a dedicated point of contact for guests, responsible for ensuring a high-quality experience through proactive service, problem-solving, and maintaining guest satisfaction.