656 Problem Resolution Jobs - Page 26

Outpace Consulting Services is recruiting for Customer Support : Chat and Voice Process Teleperformance. This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other des...

Outpace Consulting Services is recruiting for BPO : Customer Service . This role is focused on providing comprehensive technical assistance to customers, troubleshooting a wide range of issues, and ensuring exceptional customer satisfaction. You will be the first point of contact for customer inquiries, diagnosing problems, and offering effective solutions across various communication channels. This position requires a strong blend of technical acumen, problem-solving abilities, and excellent customer service skills. Key Responsibilities: Customer Interaction: Respond to customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting ...

Job Responsibility Handles customer requests/ issues/questions in a professional manner and strives to deliver a first-time resolution service; troubleshooting for Network, Internet etc. Meets defined KPIs including NPS and sales; Processes transactional activities in line with Vodafone standards, policies and processes; Provides accurate and timely information by fully investigating all customer enquiries, using all available equipment and applications to ensure that incidents and problems are resolved efficiently and within SLAs; Exchanges information effectively, to direct customer requests/issues/questions/complaints to the relevant teams for action (e.g. to activate services, solve clai...

Responsibilities: * Collaborate with cross-functional teams on strategic initiatives * Measure & report performance metrics regularly * Lead customer relationships through effective team management Accessible workspace Office cab/shuttle Travel allowance Employee Assistance Program (EAP) Health insurance Annual bonus Sales incentives Performance bonus Referral bonus Provident fund

What will you do Design, construct, test, document, and implement new or existing applications Consult with business partners as data experts to build the bridge between systems and define business requirements, providing them with flexible and dynamic solutions Provide ongoing support of production applications and systems including problem analysis, resolution, escalation, and reporting as necessary Identify efficiencies and increase productivity by automating recurring tasks Provide on-call and disaster recovery support for key applications Accountable for completing or directing the workflow through the team inbox What will you need to succeed A relevant academic background, such as an u...

Looking for an enthusiastic Customer Success - Lead with 4+ years who will be responsible for managing company B2B Clientele. This role is for someone who is creative but also very organized such that he/she can setup and optimize processes

Looking for an enthusiastic Customer Success - Lead with 4+ years who will be responsible for managing company B2B Clientele. This role is for someone who is creative but also very organized such that he/she can setup and optimize processes

Responsibilities: * Create Marketing Strategies and product learning with market adaptability. * Manage sales team, oversee plant operations, ensure quality control. * Need Quote preparation skill and Customer interaction. Annual bonus Travel allowance Sales incentives Performance bonus

Resolve customer inquiries via Call Provide accurate and up-to-date information about products & services Resolving client issues & ensuring their satisfaction 5 days working Graduates only Required Candidate profile Immediate joiners Graduate || Postgraduate Freshers can apply Must be flexible with night shifts (graveyard shift) Excellent verbal/written Communication

Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Voice/Non-Voice Process 5 days working Rotational shifts Required Candidate profile Immediate joiners Excellent English Communication Graduate/Undergraduate/PG Fresher/Experienced both can apply Must be flexible with rotational shifts

Role and Responsibilities: Requirement Analysis: Analyzing business requirements and translating them into technical solutions within the ServiceNow platform. Platform Development: Developing and customizing ServiceNow applications, modules, and components using various development techniques such as scripting (JavaScript, GlideScript), UI Policies, UI Actions, Business Rules, and Workflows/Flows. Integration Development: Designing, developing, and maintaining integrations between ServiceNow and other enterprise systems using REST, SOAP, MID Server, and other integration methods. Customization and Configuration: Configuring and customizing ServiceNow modules and applications to meet business...

Costarica Homes and Developers is a real estate development company dedicated to creating exceptional properties that define the real estate industry. We are looking for a female and male executives who is willing and has a real estate experience. Perks and benefits Lucrative Incentives, Petrol Allowance, PF & ESIC

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. The Tax Reconciler (Sr Spec) has the responsib...

ASTER DM HEALTHCARE LIMITED is looking for Executive - Operations to join our dynamic team and embark on a rewarding career journey Oversee the day-to-day operations of the company or organization. Monitor and evaluate the performance of operational processes and systems. Identify and resolve operational problems and inefficiencies. Stay up-to-date with industry trends and advancements in operations management. Continuously assess and improve operational processes and systems to ensure they meet business requirements

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT serv...

Key Responsibilities: Operational Support Team Supervision Process Improvement Coordination Stakeholder Management Problem Resolution Budget Management Training and Development Reporting

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role Leads cross-functional teams to provide agile-based project deliverables and facilitates the team's w...

Responsibilities As a result of continued growth, we have a fantastic opportunity for an experienced Application Services Analyst to join our global team, to provide specialist support and administration of our global client delivery applications. The Application Services Analyst is responsible for developing, documenting, and supporting business solutions, applications, and reports within the company's application suite. The role includes administration of systems, access, processes, and controls. Relationship building with stakeholders across business and IT department will be essential, as will understanding pain points and devising solutions, ultimately leading to a deep technical knowle...

Job Title: Customer Support Executive Domestic BPO (Voice Process) Location: Jaipur Mansarovar / Sitapura Shift: Rotational Shifts (Day Only) Working Days: 5 Days a Week Experience: 0 2 Years Salary: 16,000 18,000 CTC Joining: Immediate joiners preferred Role & responsibilities Interested candidates give a call at 8000136883 (HR Satyam) If the call went unanswered, share your updated CV on the same number @ Whatsapp

Job Title: HR Business Partner (Entry-Level) Location: HSR Layout, Bangalore Work Type: On-site Working Days: 6 days a week (Monday to Saturday) Experience Required: 01 year (Freshers welcome) Department: Human Resources About Vedantu Vedantu is a pioneer in live online learning. We're on a mission to democratize education and bring out the best in students and our team. At the core of our success is our people. Thats where you come in. Were looking for an entry-level HR Business Partner (HRBP) to help us create a workplace that people don’t just work at — they belong to. If you're passionate about people, culture, and driving real change, this is your moment. Role Overview As an HRBP, you'l...

Ensuring that all the academic batches are run smoothly on a daily basis. Allotting batches to students respectively as per the batch mode wise, i.e. Weekdays Batch / Weekend Batch Managing all the operational activities and day to day life-cycle

CRE is responsible for managing our company’s clients or customers. The role focuses on ensuring our clients are satisfied with the products or services provided, and it often involves a combination of sales, customer service, and project management

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Customer Support Administrator, assigned to one of Pinkerton’s largest global clients, will assist in the day-to-...

Hi, We are hiring for the Leading ITES Company for Operations Manager - Legal Back Office Role. Job Description: Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboards& team performance reports Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team Attain SLA through effective management of the daily operations of the team Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Reso...

Role & responsibilities Handling Customer Inquiries : Responding to customer questions through various channels (phone, email, chat). Troubleshooting and Issue Resolution : Helping customers resolve technical or other issues, and escalating complex problems when necessary. Maintaining Customer Records : Keeping accurate records of customer interactions, including details of inquiries, resolutions, and follow-up actions in CRM systems. Providing Product/Service Information : Offering clear and concise information about products and services. Generating Sales Leads : Potentially identifying and assessing customer needs to generate potential sales opportunities. Handling Complaints : Addressing...