656 Problem Resolution Jobs - Page 21

As a member of the Stripe Delivery Center (SDC) team, you will play a crucial role in monitoring and responding to performance issues for users, conducting investigations to identify root causes, and communicating findings to various stakeholders including the account team, banking partners, and card networks. Your responsibilities will also include responding to performance inquiries from internal teams, interfacing with financial partners worldwide to resolve operational breakages, and providing fast and accurate support to partners facing complex inquiries. You will collaborate with both internal and external teams to ensure the accuracy of financial data, introduce data and process effic...

You will be responsible for continuously monitoring various operations systems (mechanical, electrical, IT, etc.) to ensure optimal performance. It will be your duty to perform routine maintenance to prevent system failures effectively. In case of technical issues or equipment malfunctions, you are expected to quickly diagnose and resolve them. Coordination with cross-functional teams will be necessary to implement solutions promptly. Your role will involve analyzing workflows and processes to identify inefficiencies and recommending/implementing improvements to enhance productivity and reduce costs. Ensuring safety compliance by adhering to safety regulations and industry standards will be ...

You are looking for a talented Base24 Classic/EPS Developer with at least 6 years of experience to join our team in Pune on a full-time basis. As a Developer, you will be responsible for having a deep understanding of BASE24 application architecture and design. Your role will involve developing and troubleshooting with excellence, ensuring the availability of the environment during ST, SIT, and UAT phases, and handling system failure errors efficiently. You should possess expertise in ATM & POS functionality, Transaction Switching, and EMV. Understanding Base24 source codes, change and release management, debugging applications, and resolving problems are essential skills required for this r...

As the General Manager for Key Accounts, you will be responsible for overseeing and managing the company's most significant and strategic customer accounts. Your role will involve developing and implementing account strategies to drive growth and maintain strong relationships with key clients. Building and sustaining long-term relationships with key stakeholders and decision-makers within client organizations will be crucial in ensuring high levels of customer satisfaction and retention. You will be expected to identify and pursue opportunities for revenue growth through upselling and cross-selling within key accounts. Conducting market research and analysis to understand client needs and in...

Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Establish a high standard for productivity, quality, and customer service while defining user guidelines. Develop company systems for customer interaction, voice response, and control the implementation process. Manage and improve center performance through performance monitoring, problem resolution, system audits, and quality assurance measures. Aid the HR department in.,

You are an experienced technical professional in the food and beverage service industry, dedicated to providing exceptional guest experiences at Four Seasons Hotel Mumbai. Your role involves executing tasks assigned by your supervisor, maintaining high standards of hygiene and orderliness in the work area, taking guest orders, serving food and beverages, and ensuring genuine hospitality in all interactions. In addition to your general responsibilities, you are expected to adhere to the hotel's code of conduct and grooming standards, actively participate in briefings and meetings, maintain a clean and safe work environment, and assist colleagues during peak times. You will describe menu items...

You will be responsible for maintaining computer networks and resolving any issues that may arise with them. Your duties will include supporting and maintaining the customer's or client's network and in-house servers, configuring them as needed, and developing plans for installing new server hardware and applications. It will be essential for you to regularly check for updates or upgrades and implement them when necessary. Your role will also involve supporting 3rd party computer applications, ensuring network connectivity and security, and monitoring network performance, including availability, utilization, and latency. To enhance efficiency, you will need to conduct regular testing to iden...

As an IT Staffing Sales Executive/Business Development professional, you will leverage your strong sales and business development skills to drive growth within the IT staffing industry in Bengaluru, India. Your primary focus will be on identifying new business opportunities, cultivating client relationships, and achieving sales targets by delivering top-tier IT staffing solutions. Key Responsibilities: - Identify and cultivate new client accounts for IT staffing services, with a particular emphasis on the local market. - Utilize networking, cold calling/email outreach, and existing business connections to generate leads and expand your client base. - Develop innovative strategies to engage n...

You should have at least 6 years of experience in designing and developing enterprise and/or consumer-facing applications using technologies like JavaScript, Node.js, ReactJS, Angular, SCSS, CSS, and React Native. Additionally, you should have 3+ years of experience in leading teams and taking responsibilities to ensure timely delivery. It is essential to have hands-on experience with both SQL and NoSQL databases, as well as working in a Linux OS environment. Strong debugging and problem-solving skills are crucial for this role. Moreover, you should be proficient in developing responsive web applications and possess excellent communication skills to interact effectively with customers. An ea...

You should hold a Bachelor's degree in Physics, Mathematics, Engineering, Metallurgy, or Computer Science, along with an MSc in a relevant field such as Physics, Mathematics, Engineering, Computer Science, Chemistry, or Metallurgy. Additionally, you should possess at least 8 years of experience in Data Science and Analytics delivery. Your expertise should include deep knowledge of machine learning, statistics, optimization, and related fields. Proficiency in programming languages like R and Python is essential, as well as experience with machine learning skills such as Natural Language Processing (NLP) and deep learning techniques. Furthermore, you should have hands-on experience with deep l...

As a Production Drawing Specialist, your primary responsibility will be to develop detailed production drawings for furniture items based on initial designs and specifications. It is crucial to ensure that the drawings you create include all necessary technical details, dimensions, and assembly instructions to guide the manufacturing process effectively. In addition to production drawings, you will also be responsible for generating comprehensive cutting lists that outline the materials needed for production, including dimensions and quantities. Collaborating with suppliers to ensure the availability and suitability of materials listed for the intended designs will be essential to streamline...

Location - Prabhadevi, Mumbai Job Description 8+ years of experience in IT service delivery, with at least 3 years in an SDM role . Strong knowledge of ITIL framework and service management best practices. Hands-on experience in managing EUS operations, including desktop support, remote support, and service desk functions. Excellent stakeholder management, communication, and leadership skills. Experience working in an IT-managed services or outsourcing environment. Ability to handle high-pressure situations and manage escalations effectively. Strong analytical and problem-solving skills with a focus on continuous improvement. Travel may be required based on business needs. Flexibility to wor...

We are a fast-growing, excellence-oriented mutual fund distribution and fintech firm with a focus on delivering exceptional solutions to our clients. As we grow our operations catering to domestic/NRI /retail and ultra-HNI clients, we are seeking a focused, detail-oriented, and empathetic Client Relationship Associate to join our team. Who are we Cambridge Wealth is a respected brand in the wealth segment, having won awards from BSE as well as Mutual Fund houses. Our clients include renowned professionals from various industries. To learn more about us, visit www.cambridgewealth.in What you will do: Client onboarding: Facilitate smooth onboarding of new clients, including High Net Worth Indi...

As a Travel Consultant at Gyan Rachana Tours and Travels, you will play a crucial role in creating seamless and unforgettable travel experiences for our clients. You will work closely with customers to understand their preferences, provide expert recommendations, and book travel arrangements including flights, accommodations, tours, and activities. Your goal is to ensure that each client's journey is stress-free, exciting, and tailored to their individual needs. Engage with clients to understand their travel needs, preferences, and budgets, offering personalized travel recommendations and solutions. Handle all aspects of booking flights, accommodations, car rentals, tours, and other travel s...

As a Customer Service Representative at EaseMyTrip, your primary responsibility will be to provide exceptional customer service and resolve customer queries efficiently over voice-based phone service. You will be the frontline support for customers across various communication channels such as telecommunication, email, and chat, ensuring that customer requirements are met with a first contact resolution approach. Your duties will include clarifying customer requirements, probing for and confirming understanding of their concerns, and greeting customers in a courteous, friendly, and professional manner following established procedures. It is essential to listen attentively to customer needs a...

As a valued member of our team at Cencora, you play a crucial role in our mission to create healthier futures for people and animals worldwide. Your dedication and leadership are essential in delivering on this purpose, making a significant difference in the center of health. If you are passionate about making a positive impact, we invite you to join our innovative company and contribute to improving lives everywhere. Take the opportunity to apply today and be part of our dynamic team. In this role, reporting directly to the Branch Manager, you will be responsible for providing leadership to the staff and managing the workflow of operations. Your primary duties and responsibilities include: ...

As a Team Lead (TL) - Customer Success at Prosperr.io, you will be responsible for managing and guiding our customer success team in the B2C domain. You should have a minimum of 2 years of experience as a Team Lead in customer success, specifically handling a B2C team. Your role will involve leading, mentoring, and motivating the team to ensure the delivery of exceptional customer experiences. Collaboration with cross-functional teams will be essential to guarantee customer satisfaction, retention, and success. Your key responsibilities will include team leadership, where you will lead and manage a team of Customer Success Associates to consistently deliver top-tier customer service. Setting...

The role involves managing contract-related activities such as effective communication with internal and external customers, resolving problems and issues efficiently, and collaborating with sales and delivery partners for reporting requirements. It is essential to understand the service offerings for assigned accounts and work with external service partners to support client deliverables. Additionally, the role requires providing support for contract change management and ensuring effective shared mailbox management. Furthermore, the position involves liaising between customers and supply chain/logistics teams, maintaining a positive work atmosphere, and supporting the account team in achie...

As a Customer Assistance representative, you will be responsible for providing prompt and courteous assistance to customers through various communication channels such as phone, email, etc. Your primary duties will include addressing inquiries related to bookings, reservations, schedules, fares, and other transportation-related matters. Your role will also involve investigating and resolving customer issues and complaints in a timely manner. You will collaborate with internal and external departments, such as Carriers and the Warehouse team, to resolve complex issues and ensure customer satisfaction. In terms of Booking Management, you will need to prioritize carrier partners while booking c...

As a Senior zOS System Programmer with 8+ years of experience, you will be responsible for providing premium zOS system programming support and services to mainframe clients. Your main tasks will include mainframe zOS system administration, tuning, and working with vendor personnel to resolve zOS problems in a timely manner. Key Areas of Focus for this Role: - Fulfill customer service requests related to mainframe zOS operating systems and products promptly. - Provide primary support for reported problems related to zOS and its software products. - Support customers on a 24 x 7 x 365 basis across multiple time zones. - Assist in customer migration services related to zOS and OEM software pro...

As a Domino Administrator with 8 to 13 years of experience, you will be responsible for a range of tasks including monitoring and reporting, advanced and basic troubleshooting, backup and disaster recovery, server management and optimization, advanced security and compliance, database administration, mail system management, infrastructure and integration, root cause analysis and problem resolution, as well as system architecture and design. You will play a key role in ensuring the smooth operation of Domino servers and related systems, implementing best practices for security and compliance, and contributing to the overall efficiency and effectiveness of the organization's IT infrastructure....

As a Customer Relationship Manager (CRM) at Magic Windows in Ahmedabad, Gujarat, you will play a crucial role in enhancing customer interactions and supporting our business objectives. Your excellent communication skills and basic Excel knowledge will be key in optimizing our customer support and relationship management strategies. Your responsibilities will include providing outstanding customer support through various channels like phone, email, and chat to address inquiries and effectively resolve issues. You will also be tasked with developing and maintaining strong relationships with clients, understanding their needs, and enhancing their experience with our products such as aluminum do...

You will be responsible for overseeing and directing the activities of multiple campaigns within the BFSI/Healthcare domain as a Senior Operations Manager at a global leading BPO Service and digital solution provider based in Gurugram. Reporting to the Director, you will be leading a team of Operations Managers, Team Leaders, and Staff to ensure the successful execution of operations. Your role will involve maintaining regular communication with various company departments, campaign team leaders, and senior management. You will be tasked with monitoring operations staffing, providing excellent client service, resolving problems, and ensuring compliance with established policies and procedure...

The role aims to provide efficient technical support to the process and address client issues either directly or by escalating them promptly to meet process SLAs. You will be responsible for managing transactions according to quality standards, handling incoming help requests from clients courteously via phone and email, and documenting relevant end user information and problem details. Updating your availability in the RAVE system to ensure process productivity and recording all queries, steps taken for problem-solving, and resolutions achieved are also key responsibilities. You will need to follow standard procedures to resolve client queries within the defined SLAs, leverage internal know...

About the Opportunity: ???? As a Visa Specialist at The Experience Co. , you&aposll be the architect behind the seamless international travel experiences we promise. This role demands a strong understanding or a deep curiosity to learn about the visa application process, and the ability to work with embassies and visa centers like VFS and BLS. Youre not just handling documents; youre ensuring that our community of travelers can explore the globe without barriers. Type: Full-time Location: Bangalore Compensation: Competitive + Incentives Joining Date: Immediate / Within 30 days Work Timings: Mon-Sat, 10am - 6pm Role: Visa Specialist Who Were Looking For: This role is open to both freshers and...