35 Problem Resolution Jobs - Page 2

Job Title: HR Business Partner (Entry-Level) Location: HSR Layout, Bangalore Work Type: On-site Working Days: 6 days a week (Monday to Saturday) Experience Required: 01 year (Freshers welcome) Department: Human Resources About Vedantu Vedantu is a pioneer in live online learning. We're on a mission to democratize education and bring out the best in students and our team. At the core of our success is our people. Thats where you come in. Were looking for an entry-level HR Business Partner (HRBP) to help us create a workplace that people don’t just work at — they belong to. If you're passionate about people, culture, and driving real change, this is your moment. Role Overview As an HRBP, you'll be the bridge between business goals and people needs. This role is perfect for someone who wants to understand how great teams are built, supported, and empowered — from the inside out. Key Responsibilities Act as the first point of contact for employee queries and concerns Support employee engagement initiatives and culture-building activities Assist in handling employee grievances, feedback sessions, and performance conversations Collaborate with business teams to understand team dynamics and provide people-centric solutions Maintain HR data, dashboards, and documentation with accuracy Help execute internal communications and drive participation in HR-led programs Be present during key moments: onboarding, offboarding, feedback cycles, and everything in between What We’re Looking For Bachelor’s degree in Human Resources, Psychology, Business, or related field Strong interpersonal and communication skills A proactive, empathetic, and problem-solving mindset Comfortable working in a fast-paced, people-driven environment Basic understanding of HR practices and employee lifecycle is a plus Prior internship or campus leadership experience in HR/People-related roles is a bonus What You’ll Get Exposure to real-time HR strategy and execution A high-energy environment with the chance to work directly with business leaders Continuous learning, mentorship, and a front-row seat to how culture is built

Ensuring that all the academic batches are run smoothly on a daily basis. Allotting batches to students respectively as per the batch mode wise, i.e. Weekdays Batch / Weekend Batch Managing all the operational activities and day to day life-cycle

CRE is responsible for managing our company’s clients or customers. The role focuses on ensuring our clients are satisfied with the products or services provided, and it often involves a combination of sales, customer service, and project management

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Customer Support Administrator, assigned to one of Pinkerton’s largest global clients, will assist in the day-to-day escalation and resolution of customer queries via SalesForce tickets, email, and chat. The Administrator tests scenarios, takes the lead to identify roadblocks, and identifies process improvements to enhance the team's efficiency. This role will have an overnight work schedule from 9:30 PM – 6:30 AM. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Respond to customer queries in a timely and accurate way via Salesforce tickets, chat, email. Analyze and report product malfunctions by testing different scenarios. Monitor customer complaints on different channels in the slack and reach out to provide assistance quickly. Share suggestions and effective workarounds with team members. Follow up with customers to ensure their technical issues are resolved. Engage in continuous improvement including but not limited to processes, technology, team, customer service, methodologies, and capabilities. Work with other departments like frontline teams to assign the tickets on the exceptions. Manage and address client escalations with a “call first” mentality, someone not afraid to pick up the phone to resolve issues quickly. Include in the multiple projects under support admin team and drive them efficiently. Should be able to adapt working on the tickets related to training process along with No support customer queries. Ensure adherence within the established KPIs. Contribution for process improvements/automation to bring efficiency and identifying the roadblocks/concerns customers are facing and report to Manager by providing solutions to fix and further enhancements. All other duties, as assigned. Qualifications Graduate with three to five years of customer support experience. Familiarity on learning paths, courses, registration, ticketing tools is a plus Serve as a collaborative team player Develop and maintain effective relationships with other departments and leaders . Exemplify workplace and business ethics. Effectively manage projects to meet deadlines and achieve results. Verbal and written business communication skills. Able to work independently with little supervision. Problem resolution skills. Active listening skills. Able to manage escalations and the prioritization of issues. Computer skills; Microsoft Office and PowerPoint, Salesforce, Slack, and Teams. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Hi, We are hiring for the Leading ITES Company for Operations Manager - Legal Back Office Role. Job Description: Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboards& team performance reports Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team Attain SLA through effective management of the daily operations of the team Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. Conduct audits & share feedback with team members Will be responsible for managing the portfolio of clients. Requirements Graduation is a must. Proven experience of min. 2 years as Operations Manager on papers Should be willing to work in 24*7 working environment. Excellent verbal / written communication skills Good with Analytical skills/ MS Excel / presentation skills Key Skills: a) 8+ years of experience in implementing HR and Operations policies, manage floor b) Minimum 2 years as Operations Manager on papers c) Any Graduate

Role & responsibilities Handling Customer Inquiries : Responding to customer questions through various channels (phone, email, chat). Troubleshooting and Issue Resolution : Helping customers resolve technical or other issues, and escalating complex problems when necessary. Maintaining Customer Records : Keeping accurate records of customer interactions, including details of inquiries, resolutions, and follow-up actions in CRM systems. Providing Product/Service Information : Offering clear and concise information about products and services. Generating Sales Leads : Potentially identifying and assessing customer needs to generate potential sales opportunities. Handling Complaints : Addressing customer complaints in a timely and effective manner, often with the goal of finding appropriate solutions or alternatives. Building Relationships : Establishing a positive rapport with customers and building trust through open communication. Tracking KPIs : Monitoring Key Performance Indicators (KPIs) like Customer Satisfaction (CSAT), Net Promoter Score (NPS), etc., to evaluate the effectiveness of customer service efforts. Providing Feedback : Capturing customer feedback and providing insights to other teams (product, sales, tech) for continuous improvement. Training and Development : Potentially managing customer representative departments, training junior staff, and developing guidelines for customer support Preferred candidate profile Communication : Excellent verbal and written communication skills are essential for interacting with customers effectively. Active Listening : The ability to listen attentively to customer concerns and understand their perspectives. Problem - Solving : Strong problem-solving skills are crucial for resolving customer issues and finding appropriate solutions. Empathy : The ability to understand and share customers' feelings and concerns Patience : Patience is vital when dealing with difficult customers or complex issues. Adaptability : The ability to adapt to different customer needs and situations. Attention to Detail : Maintaining accurate records and ensuring that customer interactions are handled thoroughly Technical Knowledge : Depending on the role, knowledge of the company's products or services may be required. *Compensation will be depend on the experience and interview.*

• Solving all the IT doubts of clients • Ability to make summary reports • Fluent in word, excel and PowerPoint • Ready to travel inside India based on project requirements • Ready to sit at client location based on project requirements Required Candidate profile Min exp -2+ years Fluent in English and Hindi Pref immediate joiner Only whats app - 9011612355

This job requires the staff to contact and communicate with candidates for suitable vacancies from the database to work abroad. The staff need to explain process of recruitment and payment details to candidate and overall supervision of departure. Perks and benefits Incentive available

SUMMARY Job Role: Siemens Teamcenter PLM Location: PAN INDIA Experience: 9+ years Responsibilities: Demonstrated expertise in Siemens Teamcenter PLM Product Lifecycle Management framework and tools Utilize knowledge of the Teamcenter PLM application to support product design and manufacturing Proficient in Bill of material, Change Management, BMID, E Access Management, Utilities, and Templates Installation Configuration, Deployments, and Reports In-depth understanding of the Teamcenter Architecture Experience with rich client-server and utility development Provide second-level support for specific products and technology components Coordinate problem resolution with third parties Oversee daily operations of representatives handling customer accounts Cultivate and maintain ongoing customer relationships Utilize excellent knowledge of organizational products and programs to educate customers and team members Support projects and awareness in SLA Governance Provide user support in a global multi-disciplinary environment Work with customers to understand their requirements Coordinate support activities and identify solutions for complex issues Provide metrics for the support team Assure data integrity and provide solutions for identified inconsistencies Demonstrate good communication skills and ability to work with users Requirements 5 years of relevant experience in Siemens Teamcenter PLM Strong experience in Siemens Teamcenter PLM Product Lifecycle Management framework and tools Understanding of the Teamcenter PLM application use in support of product design and manufacturing Knowledge in Bill of material, Change Management, BMID, E Access Management, Utilities, and Templates Installation Configuration, Deployments, and Reports Strong understanding of the Teamcenter Architecture Experience with rich client-server and utility development Experience in support projects and awareness in SLA Governance Ability to provide user support in a global multi-disciplinary environment

We are seeking a qualified Architect to join our architectural department as part of PMC Team. The PMC will oversee and manage architectural projects from conception through completion, ensuring that they are delivered on time, within budget, and to the required quality standards. This role requires, a basic understanding of architectural processes, and the ability to collaborate with various stakeholders, including clients, architects, engineers, and contractors. The PMC will be responsible for strategic planning, risk management, and effective communication throughout the project lifecycle. Key Responsibilities: Stakeholder Coordination: Act as assistant to the primary point of contact between clients, architects, engineers, and contractors, facilitating clear communication and collaboration among all parties. Risk Management: Help in Identifying potential project risks and develop mitigation strategies. Proactively address issues that may impact project success. Reporting and Documentation : Prepare regular project reports, including progress updates, and compliance documentation. Ensure all project records are maintained accurately. Assist in Team Leadership: Providing support to ensure high performance and a positive working environment