649 Problem Resolution Jobs - Page 2

As a Customer Care Manager at Bhurawala Hyundai, you will play a crucial role in ensuring exceptional customer service and satisfaction within the service department. Your proactive approach and empathetic nature will be key in resolving customer issues and implementing customer-centric processes. You will work closely with service advisors and technicians to deliver outstanding service and streamline service processes to enhance the overall customer experience. Key Responsibilities: - Manage customer escalations and effectively resolve service-related issues. - Proactively gather customer feedback and address any concerns that may arise. - Implement customer satisfaction initiatives and pro...

**Job Description:** As an Operations Manager at the branch, your primary responsibility will be to manage all operations activities effectively. Your role will involve ensuring customer satisfaction by promptly resolving all customer queries, thereby supporting the Retail Loan Product process. **Key Responsibilities:** - Manage all operations activities at the branch - Resolve customer queries in a timely manner - Support the Retail Loan Product process - Ensure customer satisfaction with the services provided **Qualifications Required:** - Bachelor's degree in Business Administration or related field - Proven experience in operations management - Excellent communication and problem-solving...

As a Customer Service Representative at our company, your primary responsibilities will include: - Engaging with customers via phone, email, chat, or in-person to address their queries, concerns, and requests. - Developing in-depth knowledge of company products, services, policies, and procedures to provide accurate information to customers. - Listening to customer issues and working diligently to resolve them promptly and efficiently while maintaining a high level of customer satisfaction. - Communicating effectively and professionally with customers, colleagues, and other departments to relay information, resolve issues, and provide updates. - Maintaining detailed records of customer inter...

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues either directly or through timely escalation to meet process SLAs. Key Responsibilities: - Manage transactions to meet required quality standards - Handle all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all pertinent end user identification information, including name, department, contact information, and nature of the problem or issue - Update your availability in the RAVE system to ensure process productivity - Record, track, and document all queries received, problem-solving steps taken, and successful and...

As a Financial Analyst at Ecolab within the Distributor Finance team in Pune, India, you will play a vital role in providing month-end reporting, progress reporting, and administering key monthly controls to ensure accurate processing. You will also be responsible for KPI reporting, evaluating potential improvements, and providing support and analysis to internal and external customers. Here is a detailed overview of what you can expect: **Role Overview:** At Ecolab, you will be part of a growth-oriented company that values inclusivity and innovation. Your role as a Financial Analyst will involve providing critical insights and solutions to support our customers in achieving clean water, saf...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions, fielding help requests from clients, documenting end user information, updating availability, tracking queries, and resolving client issues within defined SLAs. Your primary focus will be on delivering excellent customer service through diagnosis, troubleshooting, providing product support, and offering alternative solutions to retain customers. Key Responsibilities: - Support the process by managing transactions as ...

As the Implementation Project Manager at Zaggle, you will be responsible for implementing Zaggle Expense Management Solution. This techno-functional role requires you to fulfill the roles of both a Project Manager and an Implementation Manager. You will have the overall leadership responsibility of the project, managing all teams involved in the project (such as technical consultants, operations team, engineering team, and travel team) based on the services purchased by the client. Your responsibilities will include scoping and analyzing requirements, configurations, managing client project team validation support, and training. **Key Responsibilities:** - Lead the overall project delivery a...

As a Customer Relationship Management Executive in Delhi, you will be responsible for developing and maintaining long-term relationships with key customers. Your role will involve ensuring customer satisfaction, addressing issues promptly, and collaborating with various departments to improve the overall customer experience. Key Responsibilities: - Build and maintain strong, long-lasting client relationships. - Serve as the lead point of contact for all customer account management matters. - Ensure timely and successful delivery of solutions according to customer needs. - Conduct regular customer satisfaction surveys and report findings. - Handle and resolve customer complaints efficiently. ...

Area of Responsibility This position is responsible for establishing, planning and running the engineering sub system meetings to ensure appropriate cross functional representation and input from all relevant areas. You will have responsibility for: . Ensure progression of design maturity from initial concept through to Engineering Sign-Offand design gateways . Establishing and maintain the team work plan aligned to vehicle program . Ensure sub-system meets Cost and weight Targets . Ensure Regulatory compliance of Sub system. . Define appropriate system-level engineering targets to meet function, quality and attribute requirements of the Vehicle Program . Develop and maintain the design vali...

As a key lawyer for the South Asia Cluster, your role will involve providing legal advice, leading drafting and negotiation of commercial contracts, and offering practical, business-oriented strategic advice for all product value streams. You will also be responsible for leading all legal initiatives for Care Delivery International in the countries in scope. Your strategic thinking and effective legal partnership will contribute to delivering FME's objectives. Managing disputes, litigious matters, and regulatory investigations will be part of your responsibilities, along with supporting corporate governance and M&A activities. Additionally, you will provide legal support on data privacy matt...

As a Project Coordinator, your primary responsibility will be to ensure the successful planning, execution, and completion of projects. Here is a breakdown of your key responsibilities: - **PROJECT COORDINATION** - **Initial Project Planning:** Collaborate with stakeholders to define project goals, timelines, and deliverables. Organize project milestones, deadlines, and specific tasks. - **Task Delegation:** Divide projects into manageable tasks and assign them to team members based on their skills and availability. - **Progress Tracking:** Continuously monitor project progress using project management software to ensure tasks are completed on time and meet specifications. - **Problem Resolu...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is crucial in providing effective technical support to the process and actively resolving client issues either directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions as per required quality standards, fielding incoming help requests from clients via telephone and emails, documenting all pertinent end user information, updating availability in the RAVE system, resolving client queries as per defined SLAs, and maintaining internal knowledge bases to aid in effective problem resolution. Key Responsibilities: - Support the process by managing transactions as per req...

Role Overview: As an SAP MM and EWM Implementation Specialist at Intas and Accord Entities, you will be responsible for owning and managing the implementation of SAP MM and EWM in S/4 HANA independently. You will interact with the business to understand procurement, Warehouse Management, and Inventory Management processes, and provide solutions within the IT systems. Additionally, you will coordinate with business partners to ensure timely resolution of incidents and delivery of Change Requests. Your role will involve partnering with the business to implement MM and EWM solutions, lead projects, and manage global rollouts. You will play a crucial role in the full project lifecycle and lead s...

**Job Description** As a member of our team, your role is crucial in ensuring customer service excellence at all times. You will be responsible for warmly greeting guests, addressing inquiries, and ensuring a positive and memorable experience throughout their visit or stay. **Key Responsibilities:** - Provide exceptional customer service to all guests - Support and mentor junior associates in daily tasks - Delegate tasks effectively and foster collaboration within the team - Handle guest complaints and escalations professionally - Identify solutions quickly to ensure guest satisfaction and maintain the brand's reputation - Manage front desk operations, including check-in/check-out procedures...

You will be responsible for ensuring the smooth running of the revenue management department, where all aspects of the hotels reservations and meeting & events enquiries are managed and handled to attain and adhere to both property and company standards. Working proactively to maximize guest satisfaction and comfort, you will deliver a positive and responsive approach to enquiries and problem resolution. Key Responsibilities: - Develop and implement strategies to identify key revenue management metrics, communicate them effectively, and ensure their delivery. Maintain reports and tracking tools in line with defined initiatives & targets. - Effectively manage the life cycle of the team within...

Role Overview: As a Field Service Engineer, your primary responsibility will be the installation, commissioning, service, and maintenance of various types of Photometry equipment such as Integrating sphere, Goniophotometer, Surge Generator, etc. Your role will involve: Key Responsibilities: - Installing and commissioning various Photometry machines. - Performing preventive maintenance on the Photometry machines. - Troubleshooting issues with the Photometry machines and supporting equipment like AC & DC power supplies, power meter, etc. Qualifications Required: - Good communication skills. - Resourceful with the ability to work independently. - Strong decision-making, problem resolution, and ...

As an Electrical Engineer at our company, you will play a crucial role in our safety culture by approaching all tasks with a safety-first attitude. Your key responsibilities will include: - Execution of design projects involving Electrical system component selection, calculation, load flow analysis, short circuit analysis, and arc flash analysis. - Development and maintenance of design guidelines, standards, and best practices for battery pack and charger mechanical design. - Conducting engineering calculations for Electrical component selection and troubleshooting electrical issues during product development and production. - Working closely with suppliers and vendors to source appropriate ...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions, fielding help requests from clients, documenting all necessary information, updating availability in the RAVE system, recording and tracking queries, following standard processes, resolving client queries as per SLAs, accessing internal knowledge bases, learning product details, analyzing call logs, maintaining self-help documents, identifying and escalating serious client issues, ensuring legal compliance, deliverin...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will be responsible for managing transactions, fielding help requests from clients, documenting all pertinent information, updating availability, recording and tracking queries, following standard processes, and resolving client issues as per defined SLAs. Your aim will be to deliver excellent customer service through effective diagnosis and troubleshooting of client queries, providing product support, resolving issues in a user-friendly manner, and offering alte...

Role & responsibilities Maintain accurate records of incoming inventory, Periodic audits with accuracy and publishing reports. Ensure uploading of materials in line vendors, Evaluate and enhance inbound logistics processes, reduce costs, and streamline operations, drive Operational excellence tools across warehouse and lead projects like ISO certifications, 5S, etc. To ensure effective implementation of IMS (Integrated Management System, Operational Excellence (OpEx) and Sustainability Systems for achieving Business Excellence. Responsible for complete documentation for inbound materials. Ensure 100% identification of every material. Verify the shipment against the purchase order and documen...

Role Overview: As an experienced IT Support Manager, your primary objective is to lead and manage the IT support team to ensure consistent, high-quality service delivery and customer satisfaction. You will oversee escalated technical issues promptly, maintain optimal response times, and implement comprehensive IT support policies and procedures. Your role will also involve ensuring robust security of IT systems through proactive monitoring and threat assessment. Key Responsibilities: - Manage IT support tools, software licensing, budgets, and resource allocation to maximize operational efficiency. - Coordinate hardware replacements, system maintenance tasks, and infrastructure upgrades acros...

Role Overview: As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your role will involve maintaining a high level of service through pre-emptive incident and resolution activities, product reviews, operational improvements, and quality assurance. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions by managing tickets of high complexity, conducting advanced tasks, and providing resolutions to a diverse range of complex problems. You will need to exercise judgment, independent analysis, deep technical exper...

Job Description: As a Customer Support Executive at Crepdog Crew, we are seeking an individual with previous experience in customer support, particularly with retail/e-commerce/luxury brands, and a strong focus on chat-based support. Your expertise in resolving customer issues while adhering to company policies and maintaining a high level of professionalism, especially through chat communication, is essential. - Enhance customer satisfaction by providing personalized assistance through chat - Address concerns proactively and build positive relationships to drive loyalty and retention - Expertly resolve customer issues and complaints through chat following company policies and procedures Cre...

As an Analyst at AHEAD, you will be an integral part of the Managed Services team, providing essential system support for desktop hardware, operating systems, and applications. Your role will involve handling daily tasks such as installation, modifications, troubleshooting system and end-user issues, and serving as the primary point of contact for customers regarding monitoring and job scheduling within the customer environment. You will also be responsible for managing user accounts, performing limited desktop maintenance, conducting research, and developing effective solutions while considering operational policies and information assurance requirements. - Take client phone calls from the ...

Role Overview: As a customer service representative in the automotive industry, your primary responsibility will be to greet customers warmly, attentively listen to their vehicle concerns, and recommend appropriate services that align with their needs. You will excel in providing accurate cost estimates, explaining service options in a clear manner, and efficiently scheduling service appointments to meet customer expectations. Your role will involve maintaining open communication channels with customers throughout the service process, keeping them updated on the progress of their vehicle and providing expected completion times. Collaboration with technicians and parts departments is crucial ...