649 Problem Resolution Jobs - Page 16

As a valuable team member, you will be responsible for delivering team service level components, maintaining quality and productivity targets, and monitoring key performance indicators. Your role will involve effective people management, including staff development and operational management tasks such as managing the floor and ensuring adherence to schedules. Problem resolution will be a key aspect of your responsibilities, along with monitoring calls, providing coaching and feedback, and ensuring the delivery of exceptional customer experiences in every interaction. You will also play a crucial role in training and developing staff, motivating and leading your team, and nurturing future le...

Job Description: You will be responsible for fully supporting, configuring, maintaining, and upgrading corporate customers" networks and in-house servers. This includes installing and integrating new server hardware and applications, as well as keeping an eye out for necessary updates. Additionally, you will support and administer third-party applications, ensuring network security and connectivity. Monitoring network performance availability, utilization, and testing for weaknesses will be an essential part of your role. You will also be tasked with setting up user accounts, permissions, and passwords, as well as resolving problems reported by end-users. Defining network policies and proced...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. This is an exciting opportunity to join a dynamic, tightly-knit team of global power and utilities technology experts leading the energy transition, and be on the forefront of digital, data-driven network operations to facilitate the better working world. As part of EY, you will work with global companies combining your technical expertise, ...

As a Closing Manager at our company based in Navi Mumbai, you will play a crucial role in leading and managing our closing team. Your primary responsibility will be to oversee the seamless execution of real estate transactions, ensuring all legal requirements and timelines are met for a successful property transfer. You will be leading a team of closing coordinators and support staff, guiding them towards achieving company goals and delivering an exceptional customer experience. Your background in real estate closings, coupled with a strong understanding of legal and regulatory requirements, will be instrumental in your success in this role. Your key responsibilities will include managing th...

You will be responsible for providing technical hardware, software, and connectivity problem resolution to all client computers and users. This involves diagnosing issues and guiding users through step-by-step solutions in a user-friendly and professional manner. You will also offer one-on-one end-user training when necessary, assist engineers and technicians, troubleshoot printer problems, and collaborate with next-level support to resolve complex issues. Additionally, you will conduct hardware and software maintenance and reporting as needed, all within the client's office in [Location]. As a Client Site Services Engineer, you will primarily serve a specific client by offering on-site desk...

You should possess a B.E. / B. Tech / MCA degree and be certified with EC Council-CEH/Comptia Security+/CISSP/CHFI, along with any proposed OEM certification. With over 5 years of relevant experience, you must have expertise in managing all aspects of risk and incident analysis within a Security Operations Center (SOC), including overseeing projects for enterprise-scale clients. As a SOC Manager, your responsibilities will include deploying, maintaining, tuning, monitoring, and managing all facets of the client SOC. You will also be accountable for coordinating all SOC activities and ensuring effective communication across the team. Your role will involve monitoring security incidents and ri...

NTT DATA is looking to hire an Operations Expert to join their team in Chennai, Tamil Nadu (IN). As an Operations Expert, you will be responsible for implementing operational strategies, policies, and procedures to meet production targets and enhance productivity, particularly in onPrem operations. You will also be supporting backend development for client applications, setting up infrastructure monitoring and alerting systems, managing Microsoft IIS and batch jobs operations, and utilizing initial Python experience for scripting and automation. Additionally, you will be coaching and supporting team professional growth, troubleshooting and optimizing scripts, managing updates from old to new...

As a Collaboration Managed Services Engineer (L2) at NTT DATA, your role involves providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. You will be responsible for proactively monitoring, identifying, investigating, and resolving technical incidents and problems while restoring service to clients efficiently. Your main objective is to review client requests or tickets, apply technical/process knowledge to resolve them within the agreed service level agreement (SLA), and provide second-line support for incidents and requests of medium complexity. Key Responsibilities: - Proactively monitor work queues and perform operational tasks to...

InternEzy is looking for Customer Success Applications Intern to join our dynamic team and embark on a rewarding career journey The Customer Success Specialist is responsible for ensuring that new customers are onboarded smoothly and effectively, and that they understand the products or services they have purchased Builds and maintains strong relationships with customers, acting as the primary point of contact for their needs and concerns Works to ensure that customers are satisfied with their experience, addressing any issues or concerns that may arise Identifies opportunities to upsell or cross-sell additional products or services to existing customers, and works with sales and marketing t...

We’re hiring enthusiastic individuals for our International Chat Support team! This is your chance to kickstart your career with a global process. Freshers with good English are encouraged to apply.

As a Customer Success Specialist at PINQ POLKA, you will play a crucial role in ensuring exceptional experiences for our valued customers. Your primary responsibility will be to serve as the initial point of contact for customers, offering support, resolving issues, and guaranteeing satisfaction with our range of products and services. By providing accurate information, handling customer inquiries promptly, and fostering positive relationships, you will contribute to creating a seamless and positive experience that cultivates loyalty and trust. Your key responsibilities will include responding to customer inquiries via various channels such as phone, email, chat, or social media, and offerin...

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a high level of managed services to clients by proactively identifying and resolving cloud-based incidents and problems. Your role involves ensuring zero missed service level agreement (SLA) conditions, managing tickets of high complexity, and providing resolutions to a diverse range of complex problems. You will use your considerable judgment and independent analysis skills within defined policies and practices to achieve client outcomes while coaching and mentoring junior team members. Key Responsibilities: - Configure, install, test, and ensure operational infrastructure at client sites. - Monitor...

The Manager Sustainability will drive the company's environmental agenda by championing the protection and preservation of natural resources. This role plays a key leadership part in developing and executing a comprehensive sustainability strategy. You will be responsible for expert knowledge in sustainability and climate-related initiatives such as net neutrality, MSCI/DJSI indices, net-zero targets, climate risk, and ESG impact assessment. Additionally, you should be experienced in performing or assessing quantification and calculations for scope 1, 2, and 3 emissions and LCA studies. Your duties will include preparing proposals and project scope for Plan A projects for different parts of ...

The Litigation Support Specialist role at our company involves providing essential support to the litigation team in managing data, ensuring legal compliance, and assisting with case management. Your responsibilities will include preparing legal documents, overseeing electronic discovery, and collaborating effectively with various teams. To succeed in this role, you must have experience with eDiscovery tools such as Relativity and Nuix, as well as a strong knowledge of EDRM. Additionally, you will be expected to be flexible with shift timings, including night shifts, and possess a deep understanding of electronic discovery tools and technology, with an advanced level comprehension of eDiscov...

Customer Interaction : You will answer customer queries and complaints in a positive and effective manner, both via email and over the phone. The role requires you to identify and assess customer needs to ensure their satisfaction. Claims Management : You will be responsible for end to end support for cashless claims processing . This involves guiding customers on claim submission requirements and coordinating with hospitals, insurance teams, and customers to ensure a smooth and timely process. Problem Resolution : You'll resolve product or service problems by clarifying complaints, determining the cause, explaining the best solution, and following up to ensure a complete resolution. Communi...

Wipro Limited is a renowned technology services and consulting company dedicated to creating innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready enterprises. Our global presence spans over 65 countries with a workforce exceeding 230,000 employees and business partners, committed to supporting customers, colleagues, and communities in an ever-evolving world. For more details, please visit our website at www.wipro.com. The role's primary objective is to offe...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. OFSAA Manager The incumbent should be able to lead and drive OFSAA implementation / consulting projects, manage practice level engagements, have the acumen to drive business growth, and be accountable for fulfilling business goals, meeting budgets, maintaining strategic direction, and ensuring the quality of delivery by consultants within th...

Were looking for a Customer Support Executive who can help our users unlock the full potential of our AI productivity platform thats changing how teams work. Heres what you will do: Provide exceptional, empathetic support that makes our customers feel heard, valued, and empowered to succeed with our AI tools. Master our platform inside-out to guide users through everything from quick sign-ups to advanced AI agent configurations, workspace management, and collaborative features. Troubleshoot with creativity and patience whether its helping a team set up their first shared workspace, explaining credit pools, or walking someone through our AUTO mode that picks the best AI for their task. Be our...

We are seeking a proactive Executive Inside Sales professional to drive consumable revenue and customer retention from existing clients. The ideal candidate will be focused, detail-oriented, and possess a strong customer-centric attitude. This role is crucial for forecasting and achieving sales targets, building strong customer relationships, and ensuring high levels of customer satisfaction. Key Responsibilities Sales & Revenue Generation : Forecast and achieve monthly consumable sales revenue from an assigned territory. You will actively seek out opportunities with existing customers to drive sales and promote our offers with competitive quotations. Customer Relationship Management : Ensur...

We are seeking a proactive Client Site Services Engineer to provide first-level technical support in a call center environment. The ideal candidate will have at least 3 years of experience in end-user support, and will be responsible for diagnosing and resolving hardware and software issues, ensuring all client issues are properly documented, and acting as remote hands for the engineering team. Roles and Responsibilities Problem Resolution: Identify, diagnose, and resolve first-level problems for end-users regarding workstations, laptops, software, hardware, and network connectivity. Technical Support: Provide one-on-one problem resolution for PC client software and connectivity. You'll also...

We are seeking a proactive Client Site Services Engineer to provide first-level technical support in a call center environment. The ideal candidate will have at least 3 years of experience in end-user support, and will be responsible for diagnosing and resolving hardware and software issues, ensuring all client issues are properly documented, and acting as remote hands for the engineering team. Roles and Responsibilities Problem Resolution: Identify, diagnose, and resolve first-level problems for end-users regarding workstations, laptops, software, hardware, and network connectivity. Technical Support: Provide one-on-one problem resolution for PC client software and connectivity. You'll also...

In this role, your responsibilities will include supporting and administering UKG Pro Workforce Management systems for timekeeping, scheduling, and workforce management to ensure alignment with business requirements. You will also be supporting Oracle HCM Time and Labor (OTL) modules, including configurations, upgrades, and integrations within the HCM platform. Additionally, you will support the implementation and maintenance of UKG Pro Workforce Management across multiple regions and business units, providing troubleshooting, problem resolution, and system improvements for Pro Workforce Management and OTL-related issues. You will be responsible for developing user guides, delivering trainin...

As a Supply Chain Executive at our Mohali location, you will play a crucial role in our UK process by utilizing your expertise in supply chain management. Your responsibilities will include managing procurement activities, maintaining optimal inventory levels, coordinating with logistics teams, analyzing supply chain metrics, and ensuring smooth operations within the supply chain. You will also be responsible for building strong relationships with suppliers, maintaining accurate documentation, and promptly resolving any supply chain issues to minimize disruptions. To excel in this role, you should hold a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a r...

The role involves managing dispatch operations for frozen food products, ensuring accurate picking, packing, and timely delivery as per customer orders and inventory requirements. You will coordinate with warehouse teams to ensure proper packaging, labeling, and compliance with cold chain requirements. Additionally, you will liaise with transport providers to schedule deliveries in a cost-effective and timely manner while ensuring compliance with safety regulations. You will be responsible for maintaining accurate inventory records, tracking dispatched items, and preparing shipping documentation such as delivery notes, invoices, and tracking information. Compliance with food safety standards...

As the Manager Operations at Voya India, formerly known as VFI SLK, you will play a pivotal role in overseeing the organizational activities to drive the transformation of financial services customer experience through technology and innovation. You will be responsible for maintaining constant communication with management, staff, and onshore stakeholders to ensure smooth operations. Your role will involve developing, implementing, and maintaining quality assurance protocols while growing the efficiency of existing organizational processes to enhance internal capacity. In this position, you will need to take a lead role in achieving strategic and operational objectives and ensuring that oper...