649 Problem Resolution Jobs - Page 13

As a Housekeeping Supervisor at our company, your role involves overseeing the housekeeping staff and ensuring that cleanliness standards are maintained to provide a comfortable environment for guests. Here is a breakdown of your key responsibilities: - **Supervision and Leadership:** - Directly supervise housekeeping staff, providing guidance and support. - Conduct regular meetings and training sessions to ensure staff awareness of cleanliness standards and procedures. - Define SOPs for the Housekeeping department and related processes. - Conduct morning and end-of-day briefings with the staff to discuss priorities, room assignments, and any special instructions. - Review occupancy rates, g...

Role Overview: You will serve as a key lawyer for the South Asia Cluster, providing legal advice and leading the drafting and negotiation of commercial contracts. Additionally, you will offer practical, business-oriented strategic advice for all product value streams and value chains within the global MedTech product portfolio. You will also lead legal initiatives for Care Delivery International within the countries in scope, ensuring alignment with FME's objectives. Key Responsibilities: - Manage and work closely with various stakeholders and counterparts, including regulators and external counsels. - Execute strategic agendas and business plans for the South Asia Cluster in collaboration w...

As an HRMS Specialist, your role involves providing functional support in HRMS systems administration, problem resolution, support, process mapping, and system testing. With 4 to 7+ years of experience in HRMS, you are expected to undertake the following key responsibilities: - **Implementation**: - Lead the full cycle implementation process, from understanding client business needs to delivering solutions as per user requirements. - Execute assigned tasks and provide regular updates on the status of execution. - Work towards achieving project quality standards and goals. - Review performance status, update project progress for stakeholders, and facilitate team deliveries. - Proactively repo...

As a Customer Support Specialist based at the client location in Ghaziabad, your role entails providing exceptional support to customers using SaaS products. You will be the primary point of contact for client inquiries and technical support requests. Your proficiency in English and Hindi, along with strong interpersonal skills, will be crucial for effectively addressing client concerns and managing conflicts. Your responsibilities will include: - Serving as the on-site point of contact for client inquiries and technical support requests. - Providing prompt and efficient resolution to customer issues, escalating when necessary. - Ensuring clear and effective communication with clients in Eng...

As a Customer Service Executive at Artify, you will be at the forefront of providing exceptional service to our valued customers. Engage with customers through various channels such as phone, email, and live chat to provide support and assistance. Handle customer inquiries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction. Process orders, returns, and exchanges accurately to maintain efficient operations. Collaborate with internal teams to resolve complex issues and escalate when necessary. Maintain accurate records of customer interactions and transactions for reference and reporting purposes. Stay up-to-date on product knowledge and company polic...

As a Project Coordinator, your primary responsibilities include: - **PROJECT COORDINATION** - **Initial Project Planning:** Collaborate with stakeholders to define project goals, timelines, and deliverables. Organize project milestones, deadlines, and specific tasks. - **Task Delegation:** Break down projects into smaller tasks and assign them to team members based on skill sets and availability. - **Progress Tracking:** Monitor project progress, ensuring tasks are completed on time and as per requirements using project management software. - **Problem Resolution:** Address any project issues promptly to prevent delays by adjusting schedules, resources, or project scope. - **CLIENT INTERACTI...

As a candidate for the Customer Service Excellence role, you will be responsible for providing exceptional customer service to all guests. This includes warmly greeting guests, addressing inquiries, and ensuring a positive and memorable experience throughout their visit or stay. Your key responsibilities will involve team leadership, where you will support and mentor junior associates, delegate tasks, foster collaboration, and maintain high service standards in alignment with company policies and guest expectations. You will also be in charge of handling problem resolution by addressing guest complaints and escalations professionally, identifying solutions quickly to ensure satisfaction, and...

As a highly experienced and dynamic Senior Client Servicing Manager, your role will involve building and maintaining excellent client relationships. You will act as the primary point of contact for clients, fostering strong, long-term relationships. Proactively engaging with clients to thoroughly understand their requirements, including conducting detailed meetings for major projects will be essential. It will be your responsibility to ensure all project deadlines are met consistently and efficiently, coordinating closely with internal teams, especially designers. Addressing and resolving any client issues or concerns promptly and effectively, conducting thorough proof-checking of all inputs...

Role Overview: You will be responsible for providing effective technical support to the process and actively resolving client issues directly or through timely escalation to meet process SLAs. Your role will involve supporting the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, documenting all pertinent end user identification information, updating own availability in the RAVE system, and recording, tracking, and documenting all queries received and resolutions. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field al...

As a Customer Support Executive at Altruist JD, you will play a crucial role in managing inbound and outbound customer interactions for leading telecom and insurance processes. Your strong communication skills and customer-first attitude will be key in ensuring high levels of customer satisfaction. Key Responsibilities: - Handle customer queries via phone in a professional manner - Provide accurate information and resolve customer issues effectively - Maintain proper records of customer interactions - Escalate unresolved queries to the appropriate department - Follow up with customers when needed - Adhere to process guidelines and compliance standards - Meet daily and monthly performance tar...

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : TIBCO Administration Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Technology Support Engineer, you will engage in resolving incidents and problems across various business system components, e...

As the Implementation Project Manager at Zaggle, you will be responsible for implementing Zaggle Expense Management Solution. This role combines the responsibilities of a Project Manager and an Implementation Manager, where you will lead the overall project delivery, manage various teams involved in the project, and handle end-to-end functional aspects of the projects. Your key responsibilities will include: - Leading the overall project delivery and implementing all Zaggle services purchased by the client. - Managing multiple concurrent complex, global multi-phased implementations following Zaggles Deployment Methodology. - Conducting gap analysis, gathering client business requirements, an...

Role Overview: At Ecolab, as a Financial Analyst in the Distributor Finance team based in Pune, India, you will be responsible for providing month-end reporting, progress reporting, administering key monthly controls, KPI reporting, evaluating potential improvements, supporting ad-hoc requests, and ensuring all reporting processes are documented. You will also be involved in monthly/quarterly risk reviews and miscellaneous project support. Key Responsibilities: - Provide month end reporting summarizing Distributor Finance activity - Identify significant variances and drivers in progress reporting - Administer key monthly controls including inventory trending analysis - Ensure complete and ac...

Role Overview: At KC Overseas Education, as a Counsellor, you will be the primary interface for students seeking to pursue higher education programs in international countries. Your role will involve advising students on courses, universities, admission requirements, and assisting them in the application process. Your responsibilities will also include conducting detailed profile assessments, coordinating with internal and external stakeholders, resolving student queries, and advocating KC's offerings in various forums. Key Responsibilities: - Understand aspirations, interests, and background of students - Conduct detailed profile assessment of students interested in studying abroad - Advise...

Role Overview: As a Technical Support Specialist at Wipro Limited, your role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. You will support the process by managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner, and documenting all pertinent end user identification information. Key Responsibilities: - Support the process by managing transactions as per required quality standards - Field all incoming help requests from clients via telephone and/or emails in a courteous manner - Document all...

Role Overview: You will be a proactive and customer-focused IT Support Executive responsible for providing technical support to ensure smooth IT operations and user satisfaction. Your role will involve responding to user inquiries, managing IT service desk tickets, setting up workstations, administering user accounts, maintaining IT inventory, ensuring compliance with IT policies, and conducting user training sessions. Key Responsibilities: - Respond to user inquiries and provide technical support both remotely and on-site. - Monitor and manage IT service desk tickets for timely resolution. - Set up new workstations and manage IT onboarding processes. - Administer user accounts, access right...

Job Description: As a Production Scheduler, your primary responsibility will be to develop and maintain a dynamic production schedule to efficiently meet customer demands. You will collaborate closely with procurement, manufacturing, and logistics teams to ensure a seamless workflow and timely delivery. Your role will also involve evaluating and optimizing production capacities, identifying potential production challenges, and developing contingency plans to mitigate risks. Effective communication with relevant departments, strict adherence to quality standards and safety regulations, and continuous improvement of processes will be key aspects of your job. Additionally, you will manage lead ...

Role & Responsibilities Design, build, and maintain efficient, reusable, and reliable C++ code Implement performance and quality modules Identify bottlenecks and bugs, and devise solutions to these problems. Help maintain code quality, organization, and automatization/li> Lead a team of 3 to 8 people comprising module leader with a strong focus on delivery and coaching. Knowledge, Desired Skills, Qualifications, Experience: 7+ years of experience in developing software Strong & extensive exposure to C++ programming and application development Deep understanding and extensive experience of applying advanced object-oriented design and development principles Experience in applying software desi...

As an Assistant Manager - Operations at Barclays, you will spearhead the evolution of the digital landscape, driving innovation and excellence. Your role will involve harnessing cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. **Key Responsibilities:** - Utilize expert knowledge of MS Office, specifically advanced PPT and Excel capabilities, combined with excellent communication skills, both written and oral. - Exhibit strong organizational skills to prioritize tasks, manage/escalate issues, and swiftly create presentations for leadership. - Demonstrate awareness of Group Compliance policies and procedures, along with a thorough understa...

Description: Location- Bangalore Year of exp- 5 to 7 Years Requirements: Design, develop, and maintain automated test scripts using Python with Pytest and Behave frameworks. Execute automated tests, analyze results, and identify software defects. Collaborate with development and QA teams to define test strategies and develop comprehensive test plans. Integrate automated tests into CI/CD pipelines to ensure continuous quality assurance. Maintain and enhance existing automation frameworks for efficiency and scalability. Participate in code reviews to ensure test coverage and improve code quality. Generate detailed test reports and provide actionable metrics to stakeholders. Work closely with d...

Roles and Responsibilities Responsible for availability of SAP landscape servers, including connectivity, duly coordinating with cloud partner and internal IT/Network & Security team. Responsible for SAP users access management as per defined SOPs. Responsible for ensuring backups, DR sync, conduct of mock drills in SAP domain as per defined policies/SOPs. Responsible for tickets resolution under SAP category as per IT Helpdesk SLAs. Responsible for ensuring smooth flow of day-to-day SAP operations by coordinating with all stakeholders. Ensures effective collaboration and communication with all the department CTMs/SMEs to understand user access needs and provide appropriate solutions. Assist...

As the Senior Implementation Project Manager at Zaggle, you will be responsible for implementing Zaggle Expense Management Solution. You will be an Individual Contributor with coaching and mentoring responsibilities to the team members. Your role includes ensuring that the team members are fully trained on the product and processes, following the implementation methodology, and maintaining strong product knowledge while implementing Zaggle services. Additionally, you will identify opportunities to improve processes to reduce deployment timeframe while achieving targeted client survey results. **Key Responsibilities:** - Serve as an internal role model through leadership, active communication...

Role Overview: As a Customer Support Representative, you will be responsible for engaging with customers through various channels such as phone, email, chat, or in-person to address their queries, concerns, and requests. You will need to develop a deep understanding of the company's products, services, policies, and procedures to provide accurate information to customers. Your role will involve listening to customer issues, resolving them promptly while ensuring a high level of customer satisfaction. Effective communication with customers, colleagues, and other departments, as well as maintaining detailed records of interactions, will be key aspects of your responsibilities. Key Responsibili...

Role Overview: As an SAP Integration Engineer at Maersk, you will play a crucial role in enhancing the day-to-day operation and support of Maersk's SAP environment, which includes systems, tools, and applications. Your main responsibilities will revolve around ensuring the stability and integrity of these systems while consistently striving to enhance customer service levels and platform stability. This position provides you with the chance to make a significant impact within our organization by enhancing SAP services and improving the overall customer experience. Key Responsibilities: - Define, enhance, and develop roadmaps for platforms and operational flows that require improvement and st...

About uTrade Solutions : uTrade is a FinTech company providing multi-asset full suite trading platform, low latency algos engine risk management and DMA FIX gateway. Our products are widely used by global financial institutions including Brokers, Algo Firms, Banks, Stock Exchanges, Fund Managers and their end customers. Roles and Responsibilities : i. Provide trouble shooting and problem resolution assistance in areas of expertise to customers. ii. Client interaction - collects the client requirement, understand the functionality, analyze the impact and explain to Development team. iii. Client on-boarding making understand software functionality and features. iv. Remote-access and support th...