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1.0 - 5.0 years
0 Lacs
karnataka
On-site
As a Network Security Operations Tech Support at Airbus, you will play a crucial role in providing technical support for network security operations and projects. Your main responsibilities will include troubleshooting and resolving network security issues, collaborating with users and technical teams for issue resolution, supporting security operations tools and processes, tracking project deliverables and service KPIs, and assisting in documentation and quality reviews. You will also be using ServiceNow for issue tracking and follow-up, collaborating with Tech Specialists on ongoing projects, supporting service delivery to ensure SLAs are met, and coordinating upgrades and infrastructure c...
Posted 1 week ago
4.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Problem Manager at Capgemini, you will play a crucial role in ensuring the efficient and effective resolution of recurring incidents and major problems. Your responsibilities will include: - Performing root cause analysis (RCA) for recurring incidents and major problems. - Coordinating with technical teams to identify and implement permanent fixes. - Maintaining the Known Error Database (KEDB) and Problem Records in ITSM tools such as ServiceNow, BMC Remedy. - Conducting trend analysis to proactively identify potential problems. - Facilitating problem review meetings and documenting post-incident reports. - Ensuring timely closure of problem records and adherence to SLAs. - Collaboratin...
Posted 1 month ago
6.0 - 11.0 years
12 - 18 Lacs
mumbai suburban, navi mumbai, mumbai (all areas)
Work from Office
We are looking for an experienced Problem Manager to lead ITIL-based service management processes and drive continual service improvement across IT operations. Lead Incident, Problem, and Change Management processes aligned with ITIL best practices. Required Candidate profile Manage major incidents, vendor coordination, ensure SLA compliance. Strong knowledge of ITIL processes (V3/V4 Certified preferred). Excellent communication, analytical, stakeholder management skills. Perks and benefits To be discussed post interview process
Posted 1 month ago
4.0 - 12.0 years
0 Lacs
karnataka
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Perform root cause analysis (RCA) for recurring incidents and major problems. Coordinate with technical teams to identify and implement permanent fixes. Maintain the Known Error Database (KEDB) and Problem Records in ITSM tools (e.g., ServiceNow, BMC Remedy). Conduct trend analysis to proactive...
Posted 4 months ago
5.0 - 10.0 years
0 - 1 Lacs
Pune
Work from Office
Cross Functional Lead to manage and drive end-to-end ITIL process execution across incident,problem,and change management.This role acts as a single point ofcontact for in-scope infrastructure servicesand ensures oordination across technical towers.
Posted 5 months ago
5.0 - 8.0 years
12 - 22 Lacs
Chennai, Coimbatore, Erode
Hybrid
We have an exciting opportunity for the skill Problem Manager with Cognizant, if you are an aspirant for matching the below criteria apply with us immediately!! Will be validating the response and proceed it ahead with the applications that are matching our requirements to Kuralarasan.M@cognizant.com Primary mandate skills: Problem Management Secondary mandate skill: Major Incident Management
Posted 6 months ago
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