6997 Problem Management Jobs - Page 44

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : NAMinimum 3 year(s) of experience is required Educationa...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Web Services (AWS) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You ...

Do RESPONSIBILITIES Provide License Management Consultancy and Guidance for good management and maintenance of licenses and contracts. Important focus on cost reduction and savings Focus on Audit Readiness Activities and participation in external and internal audits. Managing/reducing complexity in Licensing Domain Areas Managing the noncompliance risk and mitigate in given time. Having an efficient process to follow up with the regular and complex changes on license models from our main suppliers. Maintaining contract summary and following up updated catalog for main suppliers Drive all activities related to Tools Management, including requirements management, collection of the as-is situat...

Support the development, provision, implementation of business solutions in the area of MM & QM of Competence Center Sales, Logistics & Finance Tires Division. Consulting & support the business departments in business process optimization. Consulting the business departments in optimal usage of the solution provided and usage of new technologies. Systems Implementation Can independently develop SAP complex solutions Execute Project tasks and activities according to Project Implementation life-cycle, initiation to after live support Assist in project preparation activities Maintain project documentation Liaise with external providers Assist in quality assurance Systems Support Services SAP MM...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

JD for C02 positions for Bangalore location. Should be any Technical Graduate (B.E/B-tech/MCA/M-Tech or any other graduation with working exp in IT field) 0 - 1 year of experience in production control or application support role preferred. Freshers with good academic record also can be considered. Working knowledge on web technologies (IIS/.NET), databases (MS-SQL). Good Communication is a must. Ready to work in rotational shifts including night shift. Should be ready to work in hybrid model (weekly 3 days in office)

The candidate must demonstrate the ability to resolve problems, escalate issues, clearly communicate with the users and other teams, and effectively manage priorities and expectations. Participate in Major Incident Management calls across various component teams to help identify the root cause of the incidents Candidate must be able to prioritize workload, providing timely and accurate resolutions Identify opportunities to improve Operational efficiency around application support space. Participation in service reviews and post incident reviews. System and Application monitoring using tools like AppD, Netcool, Solarwind etc. Excellent written & oral communication. Ability to cover on call su...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Establishes the appropriate approach for new assignments. Works with a limited degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and syste...

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receive...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Educational Requirements Bachelor of Engineering,Intergrated course BCA+MCA,Master Of Technology,Bachelor Of Technology (Integrated),Bachelor Of Computer Science Service Line Application Development and Maintenance Responsibilities 2 - 10 years (with 3- 5 years of experience in Guidewire Configuration / Integration) Exposure and Awareness of Property and Casualty Insurance Business Working and delivering in the Agile/Scum practice is highly desirable Guidewire Certifications highly preferred Java/J2EE resource with Guidewire Experience (Policy Center/Billing Center/Claim Center) Should be able to design and develop Guidewire Integration Components/ Configure PC or BC or CC Should have Guidew...

About The Role Project Role : Security Managed Services Practitioner Project Role Description : Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience. Must have skills : SailPoint IdentityNow Good to have skills : JavaScript Object Notation (JSON) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will leverage your expertise to design and implement enhancements for the SailPoint ISC platform. Your daily responsibilities will include managing incidents, emails and changes, collaborating with various users and teams to address issues and...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Integration and Management (SIAM), Incident Management, ServiceNow IT Service Management, ServiceNow IT Operations Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Service Integration and Management (SIAM), Incident Management, ServiceNow IT Service Management, ServiceNow IT Operations Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business...

About The Role Skill required: Employee Services - Customer Care Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Data entry in Human Resource systems (Success factors) and tracking tools.Update HRIS systems, which include, but not limited to internal and client-based applications with HR transactionsReceives requests from employees via the clients ticketing tool.Reviews all input to ensure data is compliant with company practices.Communicates with employees to request corrective or additional data and confirm receipt of requests for processing.Analyzes output report to ensure data has been processed accurately...

The IAM Security professional will be responsible for providing expertise and guidance to clients regarding the implementation, configuration, and usage of IBM Security Verify Access (ISVA) and manage operations support for large IAM implementation. As a IAM Security professional, it will be required work closely with clients to understand their business requirements, assess their existing systems, and recommend optimal solutions utilizing IBM IAM products. The role will involve collaborating with cross-functional teams, conducting workshops and training sessions, and providing ongoing support to ensure successful implementation and adoption of IBM IAM products.Responsibilities & Duties: * E...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development. Require...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Workforce AnalyticsWorkforce Management (WFM)Adaptable and flexibleAgility for quick learningWritten and verbal communicationCollaboration and interpersonal skillsAbility to work wel...

Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development oppo...

*HIRING ALERT* Hi Everyone Hope everything is fine at your end. We have an multi opening for SAP PS at our Client. Work Location: Hyderabad, Bangalore, Pune, Mumbai Notice period - Immediate or 15 days Job type: - Contract to Hire Job Mode: Hybrid Experience: 6 to 8 years Shift timings : 2pm to 11 PM Job Responsibilities: We are looking for SAP PS skill set resource having 6 to 8 years of strong experience, - Should be able to take up the independent contributor Role - Should have Knowledge on integration areas between PS with SD/MM/FICO modules Prior AMS experience working on Incidents/change requests and Problem management Exposure to Ticketing tools like ServiceNow.

Your key responsibilities Guidewire Claim Center Support and Maintenance Manager (9+ years) has the prior experience to manage support projects. Must be flexible to work in shifts (Rotational Shift India Shift, UK Shift) and On Call Support on a roster-ed rotational basis. Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment. Manages the Guidewire CC Configuration and Integration. Design, modifies and implements Guidewire product suite. Should be able to manage the key SLAs and KPIs for the successful execution of project. Skills and attributes for success Deep understanding of Guidewire framework, implementation, architecture and components...

The opportunity We are looking for an Basware Manager to join the EY GDS Team. As part of our EY GDS TechOps team, you will be responsible for providing support for across various regions for our global clients. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize design to meet business requirements. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global companies through best-in-class solutions, automation and innovation. To qualify for the role, you must have Bachelors degree in related techn...

Own operational oversight for services running on a Java-based microservices platform. Act as the primary escalation point for production incidents; lead incident response and communication. Drive post-incident reviews (blameless RCAs) and embed learnings through preventive actions. Maintain service dashboards, alerts, and incident tooling (e.g., PagerDuty, Datadog). Technical Leadership Guide operational practices across services built using Java (Spring Boot) , Kafka , MongoDB and related technologies. Oversee monitoring, observability, and performance tuning using Datadog , ELK , Prometheus , or similar tooling. Problem Management & Root Cause Elimination Lead proactive and reactive probl...