6997 Problem Management Jobs - Page 40

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Configuration Management (CM) Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Change Management Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infrastructure service...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the in...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Change Management Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure ...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Incident Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring that b...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Change Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure ...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Change Management Good to have skills NA Minimum 7.5 year(s) of experience is required Educational Qualification 15 years full time education Summary We are hiring a senior Change & Release Manager (812 years) to oversee enterprise-wide change and release processes, integrating Major Incident and Problem Management. Th...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Service Analytics Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporting the infrastructure ...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Project Role Application Lead Project Role Description Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills Amazon Web Services (AWS), Kubernetes Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeho...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Change Management Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infrastructure service...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will invo...

Overview Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via stories. Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceN...

Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Secondary -> Behavioral | Aptitude | Data Related Skills | 4 - Advanced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 5 - Expert Tertiary -> Behavioral | Microland Skills | Execution Excellence | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate 1. Define monitoring and measurement parameters for the process in-line with defined deliverable and signed-off SLA 2. Train team members on changed processes/procedures 3. Give feedback basis performance against benchmark Incident Management (IM) 4. Identify process deficiency to drive efficiency 5. Achieve improve...

DTC Partner with digital, marketing, and IT teams to support smooth DTC platform operations (e.g., product visibility, search accuracy, feed issues). Monitor and sustain critical data pipelines and integrations supporting eCommerce platforms. Analyze performance data and provide insights to optimize digital product experience. Sustain & Ops Support: Provide L2/L3 support for product data issues within the PIM and DTC ecosystems. Manage support incidents and service requests via ITSM tools (e.g., ServiceNow). Support root cause analysis (RCA) and permanent resolution for recurring problems. Ensure compliance with SLAs and participate in release planning & testing cycles. Ready to work in shif...

Key Responsibilities Automation Strategy & Execution Design, implement, and manage automation solutions across IT operations to improve service delivery and reduce manual effort. Collaborate with cross-functional teams to identify automation opportunities and develop scalable solutions. Evaluate and integrate automation tools and platforms (e.g., ServiceNow, UiPath, Power Automate, etc.). Monitor and report on automation performance metrics and ROI. Service Request Management Oversee the end-to-end lifecycle of IT service requests, ensuring timely and quality resolution. Optimize workflows and SLAs for service request fulfilment. Drive continuous improvement in service request processes thro...

Your future role Take on a new challenge and apply your ServiceNow platform expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and dedicated teammates. You'll be at the forefront of configuring ServiceNow modules, ensuring they seamlessly transition into production environments. Day-to-day, youll work closely with teams across the business (Service Owners, IT, Operations), providing technical solutions and assisting with technical challenges, and much more. Youll specifically take care of workflow configuration, UI configuration (Service Portal), and client and server-side scripting, but also engage in the proactive management of repetitive incidents and m...

RESPONSIBILITIES: Lead and manage run operations for portfolio of applications: Periodic weekly / monthly review of state of operations with key business stakeholders Provide expertise to support sites on new topics / new processes deployment Perform Rex (lessons learned) to ensure that Core Model is applied in deployed sites Ensure operations of all applications are as per SLAs Participate and lead any P1/P2 incidents pertaining to applications in production Working with operations team and suppliers implement actions to continuously improve performance of applications Guide, support and mentor the ServiceNow team, providing new opportunities to grow, get exposed to stakeholders and learn c...

5+yrs experience in Development of large Java/J2EE applications Well versed with SDLC or Support processes such as incident management, problem management, Major incident process etc Sun/Oracle Certified Java/J2EE expert ITIL certification will be added advantage Must have handled complex application debugging / impact analysis / root cause analysis etc. Must have handled requirement analysis / design etc. Must have knowledge & experience of change & release management Extensive technical experience and development expertise in Core Java, J2EE, JSP, Servlets, Struts, Webservices, Spring, Hibernate, Java Script, JQuery and AJAX. Possess advanced knowledge of object-oriented design and develop...

Develop and implement global marketing strategies to drive customer engagement and brand awareness. Manage digital advertising, content marketing, and multi-channel campaigns across different regions. Must have expertise in SEO, SEM, influencer marketing, and performance analytics. Experience in handling international brand positioning and cross-border partnerships is required. Strong analytical and leadership skills are essential. Mandatory Key SkillsSEO,SEM,influencer marketing,performance analytics,marketing strategies,customer engagement,digital advertising,content marketing,Marketing*

Develop and implement global marketing strategies to drive customer engagement and brand awareness. Manage digital advertising, content marketing, and multi-channel campaigns across different regions. Must have expertise in SEO, SEM, influencer marketing, and performance analytics. Experience in handling international brand positioning and cross-border partnerships is required. Strong analytical and leadership skills are essential. Mandatory Key Skillsdigital advertising,content marketing,performance analytics,customer engagement,marketing strategies,Marketing*

Develop and implement global marketing strategies to drive customer engagement and brand awareness. Manage digital advertising, content marketing, and multi-channel campaigns across different regions. Must have expertise in SEO, SEM, influencer marketing, and performance analytics. Experience in handling international brand positioning and cross-border partnerships is required. Strong analytical and leadership skills are essential. Mandatory Key Skillsdigital advertising,content marketing,performance analytics,SEO,SEM,customer engagement,Marketing*