6995 Problem Management Jobs - Page 4

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, ana...

About The Role Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 12...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet business requirements, managing project timelines, and pro...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong a...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countr...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Problem Management Good to have skills : Service Delivery, Critical Incident Management Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and experienced Problem Manager to join our Comcast Orion Opera...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to enhance operational efficiency. ...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Configuration & Release Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applicat...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals....

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : DevOps Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, ana...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(International) - Expert Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuit...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and pr...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a proactive and detail-oriented Incident Management Engineers to join our operations team. The ideal candidate will be responsible for managing and driving the resolution of production incidents, minimizing business impact, and ensuring consistent communication across stakeholders. This role requires strong analytical skills,...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve...

About The Role Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will develop and configure software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various ...

We are seeking a highly skilled and experienced Operations Specialist to join our dynamic team. This role requires a strong background in operations and support , with the ability to lead one of our Solution Operations Teams while also performing hands-on operational tasks. Strong technical skills, including DevOps, CI/CD, cloud platforms, and scripting, are highly desirable. The ideal candidate will have 6 to 8 years of experience in a similar role, with a proven track record in operations, support, and technical problem-solving. Education and Experience Experience: 6 to 8 years of experience in operations, IT support, or a similar role; proven experience in leading operational teams is a p...

Roles and Responsibilities Lead change management activities across multiple projects, ensuring successful adoption of new processes and systems. Develop and implement effective communication plans to engage stakeholders throughout the project lifecycle. Collaborate with cross-functional teams to identify opportunities for process improvements and drive business value through change initiatives. Provide expert guidance on knowledge management best practices, capacity planning, and problem management techniques. Ensure compliance with industry standards (e.g., ITIL) and company policies related to change control procedures. Desired Candidate Profile 8-13 years of experience in Change Manageme...

Role: Managed Services Lead Experience: 10+ Years Location: Mumbai / Bangalore / Trivandrum Overview: As the Service Delivery Lead for Managed Services, youll drive operational excellence through strong governance, process efficiency, and service quality. The role demands a proven leader skilled in people management, stakeholder collaboration, and delivery ownershipensuring SLA adherence, incident management, and continuous improvement across all programs. Key Responsibilities: Service Delivery & Process Optimization: Design, implement, and enhance managed service frameworks and best practices. Streamline operations, identify automation opportunities, and ensure process compliance. Own the c...

Managed Services L2 Support Engineer/Senior Engineer for IoT projects in the Smart Products & IoT Strategic Innovation Centre in India team. This role is responsible for supporting managed services & application/product support for IoT projects. Duties & Responsibilities: Investigate the issue and Provide Resolution (where is the issue device / connectivity / platform / application layer) Application & Platform Performance Monitoring Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools Recreate and verify complex performance and environmental issues with full access to the production environment To identify, troubleshoot and solve incident...

We are seeking an experienced MS SQL Database Administrator (L2) for our infrastructure team in Fort, Mumbai . The role requires strong expertise in SQL Server administration, Failover Cluster, Always ON Availability Groups, Replication, and Database Performance Tuning. The selected candidate will ensure high availability, stability, and performance of enterprise SQL environments. Key Responsibilities:- Proactively monitor logs, events, replication, and DR database availability. Configure and manage Always ON and Failover Clusters for high availability. Manage transaction replication, log shipping, and linked servers. Perform database installation, configuration, patching, and hardening. Han...

We are hiring an experienced Production Support Engineer for Kothrud (Pune) and Belapur (Navi Mumbai) office. This role requires strong technical expertise in Unix/Linux, Shell scripting, Oracle SQL, and Weblogic Application Server. Candidates with 3+ years of experience and a background in IT production support are encouraged to apply. Key Responsibilities:- Provide day-to-day production support for applications and systems. Monitor, troubleshoot, and resolve technical issues in Unix/Linux environments. Develop and optimize Unix Shell scripts for automation and process improvements. Work with Oracle SQL to query, analyze, and manage data for issue resolution. Support and manage Oracle Weblo...

Must Have Oracle DBA, Azure. Good to have MySQL & MS SQL DBA . Minimum 5 years of experience in production database environment. . 4+ years working experience on oracle 11G/12C and higher versions . 3+ years of working experience in orace db adminstration , ticket handling,tuning and backup/recovery. . Responsible for resolving all technical incidents escalated by the L-1 team and closely with SMEs during P2/P1 incidents. . Intermediate level knowledge on HA/DRS/data guard setup and manage. . Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes . Participate in Problem Management r...

1) Member will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Compliance IT organization. 2) Intermediate knowledge and experience working in an application development and/or technology operations organization. 3) Perform production support role and partner with the SRE Delivery team in incident management and problem management. Must-have 4+ years of hands-on experience in a variety of SRE languages and tools (Dynatrace Managed, PagerDuty, ServiceNow, Confluence, Jira, Microsoft Office Suite) Ability to document and escalate manual repeatable support tasks to facilitate 360-degree monitoring ...