6997 Problem Management Jobs - Page 23

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

We are seeking a dynamic and detail-oriented Knowledge Management Specialist, to work at a law firm with offices in Mumbai, New Delhi, and Bengaluru, as part of the Office of the Managing Partner The focus is on generating firm wide content and leveraging cutting edge technologies to enhance the firm’s knowledge management initiatives You will collaborate closely with senior leadership and cross-functional teams, contributing to strategic projects Key Responsibilities Proactively generate, curate, and organise high-quality internal content, including research notes, legal updates, policy briefs, and thought leadership materials Leverage AI and digital tools to streamline content generation, ...

Role: Magento Developer 5 to 8 years of overall experience in Magento based web application development (including module development, theming, and customization). Strong knowledge of PHP, MySQL, JavaScript, HTML5, CSS3 , and related frameworks/libraries. Experience with Magento architecture patterns, scalability, caching, and performance optimization. Familiarity with REST/SOAP APIs, GraphQL, and microservices integrations. Proven ability to deliver large-scale eCommerce projects. Strong understanding of deployment processes (CI/CD), Git, and DevOps best practices.

Effectively manage, develop, and train the service desk team achieve service excellence. Establish clear objectives, provide regular feedback, and conduct performance reviews of the TLs, SMEs. Drive the team to meet all defined Metrices for calls and tickets. Identify automation possibilities within existing BAU tasks and lead to completion. Report to leadership on daily/ weekly / monthly stats as guidelined Ensure that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Promote the service desk with senior management and working to ensure that it is properly viewed as a core business asset. Coordinate and manage all relevant stakeh...

We are seeking a highly skilled and experienced Operations Specialist to join our dynamic team. This role requires a strong technical background with a focus on DevOps, CI/CD development and maintenance, as well as operations management. The ideal candidate will have 6 to 8 years of experience in a similar role, with a proven track record of working with DevOps using Azure, Python, CI/CD, AWS, Jenkins, GitLab. Education and Experience Experience: 6 to 8 years of experience in a similar role. Technical Expertise: Strong knowledge and hands-on experience with Azure, AWS, Python, PowerShell and CI/CD tools. Operational Skills: Proven experience in incident management, problem management, releas...

Position Purpose Role is to work on Projects, Enhancements and Defects on ServiceNow framework. Must have experience on ServiceNow ITSM area. Responsibilities Direct Responsibilities Automate and support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal, and CMDB. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting. Analyzes the User Requirements provided by the Product Owners or BAs, challe...

Position - Sr. Associate / Asst. manager - Contract management and SLA industrialization Position Purpose CIB Service Level Agreements Industrialization and management Responsibilities Direct Responsibilities CIB Service Level Agreements scope 1. Catalogue of Services & agreements standardization coordination 2. Coordination with global & Local CIB Managers/Owners to draft Catalogue of Services 3. Maintain the inventory of contracts and / or service catalogue 4. Produce management reports on the SLA inventory and / or Catalogue of Services Location Service Level Agreements 1. Draft Service Level Agreements for the services provided to its Clients for CIB services 2. Become familiar with the ...

Position Purpose Support for the technical IAM Infrastructure (Sailpoint): is a position to maintain and monitor the infrastructure, ensure that the applications are up and running and manage incidents and requests. Responsibilities Direct Responsibilities Infrastructure Maintenance Ensure the IAM infrastructure (SailPoint/ ETAC/ LDAP IDM) is available and functional with a daily Monitoring check Check and remediation: exploration errors, Authorization, Servers integration Provisioning check and remediation on servers to meet KPI expectations Infrastructure/ Application availability & monitoring Incident Management: First user contact: Support users in the resolution of incidents (ServiceNow...

Manage end-to-endcredit assessmentfor loan products within the designated area. Review and evaluate loan applications based on internal policies and regulatory guidelines. Monitor portfolio quality, ensuring low delinquency and adherence to risk parameters. Coordinate withsales teams and branch managersto support business growth while maintaining credit discipline. Conductfield visits, financial analysis, and verification to ensure authenticity of applicant data. Ensure timely processing of applications and maintainTAT (Turnaround Time)standards. Identify and escalate high-risk cases to theRegional Credit Headfor further review. Analyze credit reports, bank statements, and financial document...

*HIRING ALERT* Hi Everyone Hope everything is fine at your end. We have an opening for SAP PI PO at our Client. Position: Contract to hire Experience:10 to 15Years Work Location: Hyderabad, Pune, Education: Any Graduate with a Bachelor Degree of Engineering or higher Job Description: We are seeking an experienced SAP PI (Process Integration) AMS Lead to manage and oversee the Application Management Services (AMS) for SAP PI/PO (Process Orchestration) environments. The candidate will be responsible for ensuring the effective maintenance, troubleshooting, and performance optimization of SAP PI/PO systems, as well as leading a team of SAP PI/PO support consultants. The ideal candidate should ha...

The Service Delivery Manager will be responsible for overseeing the delivery of high-quality services to clients, ensuring compliance with SLAs and client expectations. Key responsibilities include managing service teams, resolving customer issues, and continuously improving service delivery processes. Strong leadership, problem-solving, and communication skills are required, along with a customer-centric approach to service management.

Work Timings: 24/7 (Rotational Shifts) We are looking for talented individuals who are passionate about making a big impact on Customer Experience. The Global Support Consultant will be responsible for delivering high quality Level 1,1.5 & 2 support to the worlds largest Channel Data Management and Supply Chain Operating Network and Multi-Enterprise applications to meet our global customers Service Level Agreements and operational requirements. The successful candidate will be adaptable, detail-oriented, organized, have excellent communication (written & verbal), analytical and problem-solving skills. Responsibilities: Part of a team maintaining a 24x7 Global Support Services working on inci...

As a Service Operations Manager, you will be responsible for managing the service operation independently with a focus on customer excellence. Your key responsibilities will include: - Installation and commissioning of the refrigeration system - Developing a skilled team to handle the refrigeration system - Managing customer complaints and resolving them within the SLA - Developing problem management and service improvement plans - Generating revenue through value-added services and products Qualifications required for this role include: - Diploma preferred - Minimum 2 years of experience as a Service Engineer Please note that this is a full-time, permanent position with benefits such as hea...

Role Overview: As the IT Service Management Lead, you will be responsible for overseeing and driving the implementation of IT Service Management (ITSM) frameworks and best practices. Your role will involve ensuring alignment with business objectives and overseeing the efficient and effective delivery of IT services. You will work closely with various stakeholders to improve IT processes, manage incidents and problems, and drive continuous improvement through performance reporting and analytics. Key Responsibilities: - Lead ITSM Initiatives: Oversee and drive the implementation of ITSM frameworks, best practices, and tools (e.g., ITIL) to ensure alignment with business objectives. - Process O...

As a Staff Engineer Server Operations at Equiniti, your role will involve deploying and managing the global infrastructure hosted in multiple data centers and cloud platforms. You will be responsible for evaluating, implementing, deploying, and supporting technologies to facilitate collaboration with UK and US customers. Your strong understanding of IT system infrastructure, server infrastructure (Windows & Linux), fileservers, security fundamentals, and network devices like load balancers and Firewalls will be crucial for success in this role. **Key Responsibilities:** - Proactively maintain 2nd line production support for respective divisions and applications as per SLAs. - Ensure complian...

Role Overview: You will collaborate with the Product Owner in maintaining the Product Roadmap and ensuring continual improvement on Process, Technology & Product. You will also be responsible for understanding business dependencies/process relationships, defining/maintaining the Product Vision and Roadmap, educating the team on Product Goals and Scope of work, and supporting backlog management. Key Responsibilities: - Practice product management principles and approaches including Budgeting, Resourcing, Skill Management, Asset Management, KPI Management, and Technical Management - Collaborate with Stakeholders to develop a cohesive release plan based on dependencies of other Domain Products ...

As a Finance Delivery Lead, SAP at Barry Callebaut, you will play a crucial role in managing a global team of Business Analysts and outsourced partners to support the ongoing operational management of the SAP environment, incident management, and change management. Your responsibilities will include conferring with and advising business analysts on administrative policies and procedures, operational problems, priorities, and methods. Additionally, you will review and evaluate work, prepare performance reports, and mentor business analysts for career development and performance improvement. Key Responsibilities: - Manage a global team of Business Analysts and outsourced partners for operation...

As an Airline Departure Control System (DCS) specialist, you will play a vital role in ensuring smooth operations and efficiency in the airport industry or international/domestic airline industry. Your key responsibilities will include: - Hands-on working experience on Airline Departure Control Systems such as SITA DCS and Sabre Sonic - Strong understanding of Passenger Service System (PSS) applications, Passenger Boarding & Check-in, and Flight Scheduling - Supporting DCS systems for Reservations, Passenger Check-ins & Boarding, Baggage check-in, Load management - Knowledge of Printing flight load sheet, baggage report, and Advance Passenger Information System (APIS) - Creating Incidents/Pr...

Job Description : Ensure accurate and timely verification of attendance for BA personnel. Prepare and send complete and error-free NFRD (Non-First Run Delivery) reports to customers promptly. Work towards continuous improvement in customer experience. Coordinate with dealers regarding RPH (Return Parts Handling) and defect logistics. Ensure 100% accuracy in monthly physical inventory at the Swaraj stockyard. Conduct regular customer interactions and ensure minimal customer complaints. Maintain a minimum SQI (Service Quality Index) audit score of 90%. Achieve 100% adherence to Service Level Agreements (SLAs). Ensure 100% accurate dispatch operations daily and monthly. Prepare and submit a mon...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities To achieve Debt Management Services targets of the Respective Branch assigned, ensuring meeting PI Targets. Meeting the Target on Cost of Debt Management Services. Ensuring meeting PI Targets within cost limit specified on monthly basis. Ensuring legal guidelines are complied for entire Debt Management Service...

Job Purpose This position is open with Bajaj Finance ltd. Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities . To achieve Debt Management Services targets of the area assigned Required Qualifications and Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.