4444 Problem Management Jobs - Page 17

The ideal candidate for this position should have excellent written and verbal communication skills. You must possess a strong hands-on experience in developing and supporting business applications. Additionally, you should have prior experience in managing a team of 10+ members and taking ownership of all L2 tickets/services. It is important to manage the roster for the team and ensure minimum required availability. Furthermore, the candidate should have a background in application support activities such as Incident Management, Problem Management, Service Request Fulfillment, Application Performance Monitoring, Batch Job Monitoring, and Root Cause Analysis. Adhering to customers" IT support processes, security policy, and SLA is crucial. The responsibilities also include resolving defect fixes, working on minor enhancements/change requests, and collaborating with application end users and development teams to provide end-to-end resolution for support issues. Moreover, coordination and support for Release Management & Deployments are part of the role. The candidate should be able to prepare application know-how documentation whenever applicable and have the ability to understand functional and non-functional requirements and map them to design elements. Providing guidance to the team and having experience working in an Agile environment are also essential skills for this position.,

You should have a minimum of 10 years of experience in SAP PLM (Product Lifecycle Management) with a proven track record of end-to-end implementations and support. It is essential to have been involved in at least 3 end-to-end implementation projects in SAP S/4HANA. Your expertise should extend to Recipe Management, including tasks such as editing formulas, generating formula data and reports, managing change for recipes, recipe classification, assigning documents to recipes, data entry for quality inspections, assigning production versions to recipes, entering material data in formulas, and managing property tree and value assignments in formulas and recipes. Prior experience in implementing SAP S/4HANA is a must, along with proficiency in Recipe Management workflows before releasing to SAP PP-PI. You should be well-versed in Incident, Problem, Change, and Release Management processes. Your responsibilities will include gathering high-level business requirements, developing detailed functional specifications, creating requirement traceability matrices, workflow diagrams, and use-cases. In this role, you will collaborate with business stakeholders to understand their needs, define business requirements, assess feasibility, and translate these into IT requirements with the support of product teams and experts. You will also be responsible for leading the design and implementation of Product Master Data requirements into IT solutions, showcasing advanced knowledge and expertise within SAP PLM. A solid grasp of SAP PLM objects such as Material Master, Engineering Change Management, Document Management, Classification, and Bill of Material is essential. Familiarity with Product Compliance and PLM workflows will be advantageous. Additionally, you should possess knowledge of SAP-PLM interfaces, integrations with other SAP systems, and non-SAP systems. The ideal candidate will also be able to define, document, and present application architecture and create both high-level and detailed architecture designs. Your technical acumen in SAP PLM will be crucial for the successful execution of this role.,

We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency. What you will do: - Monitor 1st Level Services closely and manage any emerging events. - Monitor Resource and Service Performance actively. - Assess Customer Complaint Trends and manage 1st Level Incidents. - Efficiently escalate and manage security incidents. - Track the progress of incident resolution and employ functional escalation methods where necessary. - Initiate proactive Problem Management. - Provide corrective maintenance and execute support for Field Maintenance. - Ensure Remote Site Access Control and manage a one-off Logical Access Control. - Execute legal requests at the 1st Level. - Trace Emergency Calls and manage Right of Way Handling. - Conduct proactive 1st Level Assurance Support activities. - Monitor customer experiences and performance assessments based on specific use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Test Automation Management Tools. - Test Execution Engine. - Dealing With Enquiries. - MS TOP. - Document Control. - Software Performance Testing. - Ericsson RAN Management. - Ericsson VAS Management. - Customer Complaint Resolution. - Client Services. - ITIL. - Call Centers. - Ericsson Packet Core Management.

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates. Location - Noida,Pune,Trivandrum/Thiruvananthapuram,Coimbatore,Jaipur,Nagpur,Indore,Mysore,Chennai,Others

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates. Location - Noida,Pune,Trivandrum/Thiruvananthapuram,Coimbatore,Jaipur,Nagpur,Indore,Mysore,Chennai,Others

We are seeking a seasoned and forward-thinking Director of Infrastructure Delivery to lead our global infrastructure design teams This role is pivotal to our global transformation journey shifting from traditional infrastructure management toward a modern, DevOps-centric, cloud-native delivery model Understanding flows of Data Center to Cloud and Data Center to Data Center Migrations is a plus The ideal candidate will possess deep technical knowledge of both legacy and emerging infrastructure platforms, combined with proven leadership in managing globally distributed teams This individual will be responsible for delivering reliable, scalable, and secure infrastructure services while modernizing operations to support product engineering, platform automation, Operational SRE and business agility Participates in ongoing integrated project activities including feasibility studies, scope, timeline, task list, and workflow of projects Designs, implements, and performs designated tasks from the product sprints requiring extended services that includes design, working solutions on infrastructure solutioning, provisioning and orchestration Own the technical engagement and ultimate success around integrated implementation projects and having deep expertise in the Cloud and On-prem technologies Responsibilities Lead and mentor a team of infrastructure leads, engineers and service owners across global teams Drive alignment with global IT strategy focused on automation, scalability, and cloud native architecture Represent infrastructure delivery in global planning and governance forums Ensure availability, reliability, and performance of on-premises and cloud-hosted infrastructure platforms Own and improve SLAs and KPIs regarding design, deployment, transition to manage, decommission, incident response, problem management, and change control processes Champion operational (SRE) enablement, compliance (including SOX/PCI), and security best practices Lead the transformation from legacy systems (e g , traditional VMs, storage, monitoring) to modern infrastructure (e g , serverless, container platforms, SaaS/PaaS) Support DevOps toolchain integration and Infrastructure as Code (IaC) adoption by developing and maintaining IaC templates and scripts using tools such as Terraform, Ansible AWX, AWS CloudFormation to automate provisioning, configuration, and management of cloud resources to ensure consistency and repeatability Foster a high-performing, engaged, and continuously learning team culture by guiding skill development and succession planning aligned with modern infrastructure capabilities Manage workload balancing, shift planning, and collaboration across geographies Working experience of installation, configuration and maintenance, design, deployment, monitoring, develop, upgrade and support of on premise and cloud infrastructure by automation Day-to-day management and continued evolution of STS infrastructure and design capabilities Collaborates with fellow IT leaders to create an environment where knowledge and insights can be used and exchanged Qualifications 15+ years of experience in IT infrastructure operations, with at least 5 years in leadership roles managing global or regional teams 5+ year experience working within a public cloud environment Must have a good understanding of cloud platforms (AWS, Azure, or GCP) Must have experience with traditional data center infrastructure (storage, compute, network, backup, monitoring) Previous experience implementing container strategies, i e Kubernetes, Docker, EKS, ECS, GKS Hands-on familiarity with DevOps principles, CI/CD pipelines, and infrastructure automation (Terraform, Ansible, etc ) Proven track record of leading modernization initiatives, including DevOps support, automation including CI/CD/CM, SRE facilitation and tool rationalization Experience managing compliance frameworks (SOX, PCI, ISO) and high-security environments Configuring and supporting the implementation & maintenance security tools Previous experience working with Agile Development Practices (SDLC / Agile / Scrum methodologies) Good communication, people management, and stakeholder engagement skills Strong analytical and decision-making abilities in a complex, fast-paced environment Ability and willingness to be hands-on when needed Developing and updating business continuity and disaster recovery protocols Knowledge of emerging technologies, related to infrastructure (i e network, data center, hardware, software) and the standard methodologies Hands-on experience using the tools and techniques to debug problems within the full stack

We are seeking a proactive and technically skilled Cyber Security Engineer II to join our Data Protection & AI Operations team. In this role, the focus on safeguarding critical business and customer data, protecting AI systems, and maintaining security compliance across cloud and SaaS environments will be essential. Collaborative mindset to operate and enhance security controls, support incident response, and contribute to regulatory compliance efforts. This position offers the opportunity to work on cutting-edge data protection, DLP, and cloud security projects, while collaborating with cross-functional teams to strengthen FICO s overall security posture."- Sr. Director, Cyber Security What You ll Contribute Handle the administration of Splunk Cloud Infrastructure. Handle Operations of AWS Key Management Services (KMS) for encryption key lifecycle management to protect critical data within AWS environments. Implement and manage security controls, audits, and encryption to safeguard sensitive data. Support security operations by responding to incidents, investigating threats, and remediating risks. Collaborate on security audits, compliance initiatives, and risk assessments to meet regulatory standards. Maintain thorough documentation of security configurations, incidents, and remediation actions, and provide regular reports on security metrics. Handle security exceptions in collaborations with risk team and requestor. What We re Seeking Bachelors degree in MIS, computer science (or related field) or equivalent combination of education and experience. 4+ years of experience with Cyber Security Engineering role, enterprise technology design, deployment and support. Familiar with Linux/Unix and basic scripting (Bash, Python), networking and common log formats (syslog, JSON) Knowledge of Splunk indexing, data normalization, and lifecycle management. Knowledge of AWS Lambda, AWS Key Management Services (KMS), CloudWatch, CloudTrail, and Guard Duty. Excellent interpersonal, customer service skills, written and verbal communication skills. Subject matter expert in the design, implementation and support of enterprise cloud technologies. High degree of initiative, self-motivation and follow through. Knowledge of ITIL concepts including Incident management, change management, problem management, service delivery. Proven history of diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans and advanced troubleshooting. Strong knowledge of data privacy laws (e.g., GDPR, CCPA), cloud security (e.g., AWS, GCP) Experience with Splunk Enterprise/Cloud administration is preferred. Experience in troubleshooting skills across Splunk components and data sources is preferred. Experience with data security technologies (DSPM, Data Loss Protection, encryption) preferred. Experience with AWS Command Line Interface (CLI) and Infrastructure as Code (Terraform is a must) Experience with AWS and implementing best practices regarding securing cloud infrastructure and cloud services is preferred. Highly developed analytical skills and the ability to solve complex technical problems using a methodical systematic approach. Our Offer to You High performance culture promoting recognition, rewards and professional development. An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. Competitive base salary coupled with attractive role-specific incentive plan. Comprehensive benefits program. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

In this role, you will be part of the Maersk Technology team working with lines of business such as Ocean, logistics, services & terminals. You will be exposed to a wide and challenging range of business issues through regular engagement with key stakeholders across the world. In addition, being a part of Maersk will offer you the opportunity for career development in a global organization. Maersk is a highly international and inspiring environment with an attractive value proposition for its employees. As part of ensuring a successful work-life balance we promote flexible workhours and offer other benefits. Key Responsibilities: Technology team member with Maersk EAM team for finance & tax platform Work closely with Solution Architect and Senior Engineers for design and build work in SAP EAM area Help create / execute test scripts for EAM product Work closely with development teams in Agile way of working; owning user stories for the config and development process. Contribute to developing platform and agile practices across Maersk Responsible for delivery of assigned stories till production and supporting during hypercare of same Provide ideas to optimize End to End SAP S/4 EAM/ SSAM and Plant Maintenance related processes for Maersk entities Configure, Design, Build, Test and Deploy the core S/4 EAM/IAM with SSAM solutions to ensure it works seamlessly. Troubleshoot incidents and do problem management for S4 EAM and SSAM application. Who we are looking for: You have: Experience working as SAP EAM expert for at least 5 years with overall experience of at least 7 years Experience in implementing large and complex SAP Projects with role as EAM lead In depth domain knowledge in the asset management process and SAP EAM module Experience in working with EAM business process/activity owners in understanding business requirement and solution design Experience with S4HANA implementation is must Experience in modules of SAP EAM, SAP PM, SSAM, SAP MM and integration experience with SAP FICO Certification in S/4HANA Asset Management or S/4HANA Sourcing and procurement will be an advantage Experience in data migration of EAM/PM objects Experience in AI and robotics will be an advantage Experience of large and complex Programs is must Experience in working with Agile, Scrum and waterfall delivery models Good problem solving & communication skills Bachelors or master s degree in Engineering Operations or IT related discipline Collaborative mindset across business functions

Main activities Perform regular system maintenance; including Incident solving; Change implementation; Patch management; Analyze/solve performance and security issues Complex backup scheduling maintenance also includes helping solve complex problems related to operating system; databases; middleware or applications teams Troubleshoot backup failure issues on daily basis for Oracle, VMware, Filesystem. Checking and helping end users for Oracle restore failures. Supporting change requests for backup infrastructure. Coordinating with vendors for various software and hardware issues till resolution. Participating in Crisis calls, problem management calls and escalated issues. Analysing backup failure trends, generating automation ideas for fixing those trends Troubleshooting CommVault backup failures for IntelliSnap and Oracle backups Troubleshooting Datadomain, NetBackup Appliance and HyperScale issues.. Requirements Minimum of 7+ years experience as a NetBackup Administrator with sound knowledge of product, features and troubleshooting. Understanding of various backups and restores like VMWare, Oracle, Filesystem and troubleshooting them. Understanding of storage devices like NetBackup Appliances, Dell Data Domains and troubleshooting the problems on these devices. Sound knowledge on NetBackup SLP, Duplications, NetBackup Snapshot Manager. Having good knowledge on reporting tools like NetBackup OpsCenter, Aptare IT Analytics and Splunk. Understanding of platforms like SAN, NAS, Virtualization and S3 protocols Having experience of representing the team in Incident, Problem and Crisis calls. Accountability for delivery takes ownership of tasks assigned to ultimate resolution with minimal supervision Understanding of storage policies, Schedule policies, data aging concepts in CommVault Oracle backups/restore integration with CommVault Configuration and troubleshooting of SAN Client backup (Fiber Transport) Clear understanding on SLP and Vault Upgrading and patching the Backup servers

A Technology Specialist and great communicator, who understands technology and ITIL processes. Responsible for managing all aspects of IT change and release management. The goal of this area is to safeguard our large IT landscape while facilitating change deployments. A day in the life... Coaching of Assignment groups in the regions/markets/business partners on compliance to Operation Center, Change, and Release management process standards. Deliver induction and refresher training for IT change, and release management best practices ensuring all Nestle IT support teams comply with up-to-date standards. Support ITSM workflows on ServiceNow and SAP transport management operations. Convene Advisory Boards (eg CAB) and IT Freeze Boards. Lead and participate in global change and release team activities and continuous improvement initiatives, such as but not limited to SOP reviews and other targeted workgroups. Work closely with the Global functional Product Manager and other regional teams to ensure Global alignment, objectives and vision. Undertake post change and post release reviews as part of the problem management/solving process; Analyse KPI trends and propose improvement initiatives where applicable to ensure continuous improvement (e.g., Measures, GSTD, DMAIC). Be a trusted consultant for all matters related to Change & Release Management for the business, vendors and technical teams. What will make you successful Degree in Computer Science, Engineering, or similar is a plus. 4+ years of experience in IT Change and Release management. 2+ years of experience working with SAP Transportation Management System (TMS) 2+ years of technical experience in SAP CHARM (Solution Manager) 2+ years of technical experience in ServiceNow Experience working with SAP technology (e.g. ABAP, Java, HANA). Understand risk management methodology e.g. ISMS (ISO 27001). Ability to develop effective working relationships with peers and management internationally, in other areas of the IS/IT organization and in Business Streams. Ability to work in a technical environment, supporting customers of varying skill levels and backgrounds, and ability to translate technical aspects into simple terms. Technical understanding about Data Centre infrastructure, basic system engineering principles, architecture standards, information risk and security. Work with stakeholders based in various time zones, flexibility is essential as you participate in calls and activities outside of standard business hours and weekends. Nestle offers flexible working hours that enabling you on how to get your job done and will help you balance your work with your personal commitments.

This position exists to provide direct input to project plans, schedules, and methodology in the operation and maintenance of multiple system environments. Candidate responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. This position is also responsible for triage change management support. Responsibilities Diagnose complex system problems using dumps, traces, or other diagnostics aids. Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization , etc. Install program products and system components or aid in installation by end users. Develop user mods for installation of customized existing routines, device drives, and other system modifications. Develop optimum system configurations and plans for installation of hardware devices. Recommend and change system parameters or configuration variables to improve overall system performance. Write commands or processes for execution under multiple system environments. Review job control/scripts developed by less-experienced staff members and assist in modifications of same for optimum performance and operation. Demonstrate understanding of system dump contents, system control block structures, all characteristics/features of hardware being used, and all system performance principles. Debug any system problems, develop online procedures for execution of commonly used processes, and perform procedures necessary for recovery. Demonstrate thorough understanding of all system components and of program products assigned to support. Demonstrate knowledge of system parameters to control, configure, and install various systems; in-depth knowledge of software installation aids; and user knowledge of all facets of the online system. Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines . Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery. Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure). Configure controls; install or troubleshoot programs within multiple system environments. Construct Job Control Language (JCL) or scripts for processing of workloads by system. Develop job control procedures or work flow diagrams for commonly used processes and automate wherever possible. Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. Demonstrate problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks. Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure). Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files. Develop lists/scripts for execution of commonly used processes and automation of simple tasks. Proper management and implementation of team changes and service requests. Proper creation, execution, documentation, and closure of tasks, changes, and requests. All other duties as assigned. Requirements 5+ years of Systems Engineering experience BS Engineering/Computer Science or equivalent experience required Change management. Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure. Program installation and troubleshooting. Knowledge of virtual server environments and thin client. Knowledge of scripts for automation. Advanced understanding of system and problem management tools. Knowledge of system recovery procedures. Strong problem-solving skills. Good oral and written communication skills.

As part of Caterpillar s Global Finance Division, the Data Analyst role will have the opportunity to develop and support the Power BI system solution functionality of one or more applications or business to support our Descriptive Analytics Team transition to an Analytics Centre of Excellence. This role will partner with Strategy & Execution Business Manager, Senior Staff Accountants and other key stakeholders to design and develop key data visualizations and automation for Caterpillar s global leadership and key stakeholders. In addition to ensuring a successful reporting standardization and transition, the role offers opportunity to identify and lead onboarding future processes. This position will work closely with business units across the enterprise and the Global Finance Strategy team to ensure alignment of processes for Caterpillar. The preference for this role is to be based out of Bangalore, Whitefield Office What you will do Power BI Reporting Support: Assist in the design and development of standardized dashboards and reports using Power BI and SQL to support business insights and analytics. Power Platform Development: Contribute to the creation and maintenance of low-code/no-code solutions using Power Apps and Power Automate under the guidance of senior developers . Requirements Gathering & Documentation: Collaborate with business users to understand basic requirements. Support documentation of processes, workflows, and solution designs. Testing & Deployment Support: Participate in the creation and execution of test scripts for new features and deployments. Assist in reviewing training materials and user guides. Develop automation solutions using best-in-class technologies Stakeholder Collaboration: Work with cross-functional teams to gather feedback and ensure solutions meet business needs. Support communication between technical teams and business users. Problem Solving & Troubleshooting: Help identify and resolve routine issues in applications or processes. Escalate complex problems to senior team members with appropriate context. Learning & Development: Stay updated on Power Platform capabilities and best practices. Actively participate in team knowledge-sharing sessions and training. What you will have 4 8 years of experience working with Microsoft Power Platform (Power BI, Power Apps, Power Automate). Strong analytical and problem-solving skills with attention to detail. Good communication skills and ability to work collaboratively in a team environment. Strong Excel and PowerPoint for data handling and presentations. Exposure to working in a global or cross-functional team setup is a plus. Preferred Qualifications: Bachelor s degree in computer science, Information Systems, Data Analytics, or a related field. Experience supporting reporting or automation projects in a business environment. Understanding of Python and data science concepts. Understanding business processes in finance and operations is advantageous. This position requires candidate to work a 5-day -a -week schedule in the office Additional Information: Work Hours: Primarily aligned with European time zones, with occasional U.S. overlap during business close Skills desired: Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Level Working Knowledge: Analyzes the value of a business and its functions through the value estimation of assets. Applies the prerequisites to a project before starting the business analysis process. Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions. Documents the business case to justify the requirements of time and resources of a project. Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience: Differentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions. Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand. Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff. Level Extensive Experience: Describes methods for estimating costs for request fulfillment. Defines responses for non-standard or unsupported change requests. Contributes to the design and development of request process flow and templates. Clarifies description, components affected, need, cost estimate, risk, resources, status. Manages all aspects of the change request process. Researches new tools and techniques for monitoring product efficacy. Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products. Level Working Knowledge: Identifies considerations for product integration with multiple platforms and systems. Works with development or delivery of a software package or component. Describes phases, activities, deliverables and processes for a specific methodology. Works with structured documents for developing features, functions, plans and schedules. Describes software design practices, technologies, and considerations. Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products. Level Working Knowledge: Documents resolution progress and provides feedback to customers. Describes issues and consideration for resolving problems involving other products or vendors. Works with tracking and resolving common types of problems for a product or product group. Describes actions, tools, and procedures for problem reporting, solving, and resolution. Cites examples of unusual problems; follows proper notifications and escalation procedures. Software Product Business Knowledge : Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. Level Extensive Experience: Participates in enhancing the sales process and expanding sales opportunities. Collects, documents, and maintains product functional requirements; makes recommendations. Supports and participates in major installations and customizations. Maintains and disseminates information on customer use and experiences. Has knowledge of all advanced business features and functions of the product. Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges. User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users. Level Extensive Experience: Compares and contrasts features and benefits of major acceptance testing frameworks. Critiques user acceptance plans for appropriateness and completeness. Develops approaches for acceptance testing following legal or contractual agreements. Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases. Applies user acceptance testing in typical software development scenarios. Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process. What you will get: Work Life Harmony Earned and medical leave. Relocation assistance Holistic Development Personal and professional development through Caterpillar s employee resource groups across the globe Career developments opportunities with global prospects Health and Wellness Medical coverage -Medical, life and personal accident coverage Employee mental wellness assistance program Financial Wellness Employee investment plan Pay for performance -Annual incentive Bonus plan.

Short department description: Allianz Technology A-IF02CDC department delivers a strategic IT Disaster Recovery Resiliency Orchestration Service to over 20 Allianz entities, covering hundreds of mission-critical applications. This service ensures operational continuity and business resilience through cutting-edge automation and orchestration technologies. We are looking for a seasoned Amelia Automation & AIOps Specialist with a strong background in AI-driven automation and orchestration , combined with solid experience in Disaster Recovery (DR) for enterprise IT environments. This role places a primary focus on designing and implementing automation solutions using Amelia , while leveraging your DR knowledge to ensure those workflows are operationally resilient, regulatory compliant, and recovery-ready. Youll be at the intersection of AI, infrastructure automation, and DR orchestrationbringing intelligence and efficiency to critical IT operations. Key Tasks: Design, develop, and maintain intelligent automation workflows using the Amelia AIOps platform, integrating conversational AI, cognitive agents, and adaptive process logic to streamline IT operations. Implement and optimize Amelia-driven orchestration solutions by leveraging Generative AI and agentic frameworks (e.g., Langchain, AutoGen, Semantic Kernel, LangGraph) to enable dynamic response and decision-making capabilities. Integrate Amelia automation with enterprise IT ecosystems, including ITSM tools (ServiceNow), observability platforms (Splunk, Dynatrace), cloud environments (AWS, Azure, GCP), and DevOps pipelines. Develop and maintain reusable automation components, APIs, and integrations (REST, GraphQL, Kafka) to ensure scalable and modular automation architectures. Utilize AI/ML models (built using frameworks like TensorFlow, PyTorch, Huggingface) to enhance anomaly detection, root cause analysis, and predictive automation within Amelia workflows. Build and manage infrastructure-as-code (IaC) and automation scripts using tools such as Ansible, Terraform, and scripting languages (Python, Bash, Java) to support orchestration and self-healing capabilities. Support the automation of Disaster Recovery (DR) workflows, ensuring failover/failback processes are effectively orchestrated and aligned with RTO/RPO requirements across infrastructure and application layers. Lead the onboarding of new applications and services to the DR resiliency automation platform, customizing automation paths to meet organizational recovery policies and compliance needs. Collaborate with DR, IT Ops, and Cloud teams to ensure all DR workflows are validated, tested, and audit-ready, with automation logs and dashboards built into the Amelia environment. Support incident and problem management processes of DRRO service Contribute to the evolution of automation and DR best practices, incorporating the latest advances in AIOps, Generative AI, and cloud-native tooling into operational standards. Qualification, education, work experience: Bacheloror Masterdegree in Computer Science, Business Information Systems, or related field, or equivalent practical experience. 7+ years of experience in AI, Automation, and AIOps, with expertise in enterprise automation and orchestration solutions. Extensive hands-on experience with Amelia AIOps , including workflow development, system integration, and automation of IT operations. Proficient in automation scripting (Python, Bash, PowerShell) and developing intelligent workflows for IT operations and disaster recovery. Strong understanding of disaster recovery principles , including RTO/RPO strategies, and experience automating recovery processes. Solid experience with cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and orchestration tools (Argo, Helm). Familiar with infrastructure technologies (VMware, networking, storage, backup/recovery, Commvault) and ITSM/ITOM platforms (e.g., ServiceNow, Splunk). Expertise in Generative AI frameworks (Langchain, AutoGen, Semantic Kernel) and AI/ML techniques using TensorFlow, PyTorch, and Huggingface. Skilled in using automation tools (Ansible, Puppet, Terraform) and API integrations (REST, GraphQL, Kafka). Strong interpersonal skills and ability to consult with both technical and non-technical stakeholders. Fluent in English; German is a plus. Relevant certifications in cloud platforms and AI/automation technologies are advantageous. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Lets care for tomorrow.

We are seeking a self-driven, inquisitive, and curious Site Reliability Engineer (SRE) to drive reliability, availability, performance, and security across our global digital product ecosystem. This role is central to ensuring a seamless and resilient experience for our users by blending deep engineering expertise with operational excellence and automation. You will be part of a global SRE practice supporting a portfolio of 260+ modern cloud-native applications across consumer, commercial, supply chain, and enablement functions. Your mission: prevent incidents before they occur, ensure rapid recovery when they do, and build scalable systems that evolve with our growing business. Responsibilities Champion reliability, observability, and operational excellence across mission-critical applications. Develop and maintain service-level indicators (SLIs), objectives (SLOs), and error budgets to measure and improve system performance. Implement automated monitoring, alerting, and recovery mechanisms to reduce manual intervention and improve response times. Collaborate closely with software engineering, platform, and operations teams to embed SRE practices across the development lifecycle. Lead and participate in incident response, root cause analysis, and postmortem reviews to drive long-term improvements. Identify and eliminate sources of toil through automation, tooling, and process refinement. Continuously improve resiliency design, capacity planning, and release management in production systems. Influence engineering teams with best practices on cloud-native architecture, observability, and deployment strategies. Qualifications Required Skills: 5+ years of experience in production engineering, DevOps, or SRE roles. Strong foundation in Linux systems, networking, and cloud platforms (Azure, AWS, or GCP). Hands-on experience with observability tools (e.g., AppDynamics, Prometheus, Grafana, ELK, FullStory). Proficiency in scripting or programming (e.g., Python, Bash, Go) and automation frameworks (e.g., Ansible, Terraform). Deep understanding of CI/CD pipelines, release strategies, and deployment automation. Experience in managing high-scale, distributed systems in cloud-native environments. Strong analytical skills and a passion for continuous improvement. Preferred Skills: Familiarity with microservices, Kubernetes, containers, and service mesh architecture. Exposure to incident and problem management frameworks (e.g., ITIL, RCA practices). Experience working in global teams supporting mission-critical applications. Required Skills: 5+ years of experience in production engineering, DevOps, or SRE roles. Strong foundation in Linux systems, networking, and cloud platforms (Azure, AWS, or GCP). Hands-on experience with observability tools (e.g., AppDynamics, Prometheus, Grafana, ELK, FullStory). Proficiency in scripting or programming (e.g., Python, Bash, Go) and automation frameworks (e.g., Ansible, Terraform). Deep understanding of CI/CD pipelines, release strategies, and deployment automation. Experience in managing high-scale, distributed systems in cloud-native environments. Strong analytical skills and a passion for continuous improvement. Preferred Skills: Familiarity with microservices, Kubernetes, containers, and service mesh architecture. Exposure to incident and problem management frameworks (e.g., ITIL, RCA practices). Experience working in global teams supporting mission-critical applications. Champion reliability, observability, and operational excellence across mission-critical applications. Develop and maintain service-level indicators (SLIs), objectives (SLOs), and error budgets to measure and improve system performance. Implement automated monitoring, alerting, and recovery mechanisms to reduce manual intervention and improve response times. Collaborate closely with software engineering, platform, and operations teams to embed SRE practices across the development lifecycle. Lead and participate in incident response, root cause analysis, and postmortem reviews to drive long-term improvements. Identify and eliminate sources of toil through automation, tooling, and process refinement. Continuously improve resiliency design, capacity planning, and release management in production systems. Influence engineering teams with best practices on cloud-native architecture, observability, and deployment strategies.

Ownership of theapplication production support for the IT applicationsLead ApplicationSupport L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelines Own disasterrecovery of applications with close co-ordination with infra team Ensure expectedSLAs ,turned around time requirements linked to incidents ,changes ,problems inproductionManage theapplication deployment in production Lead andpriorities the application support teams work load Manage and Ownthe Problem Management Process Maintainapplication monitoring , performance tuning and testing Provide input tothe implementation ,backup and roll back plan Experience range 3-6 yearsMust be good inverbal and written communicationsMust have priorsupport function background

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Work on Incident Management, Problem Analysis, Log Analysis, Debugging, Certificates Renewal and Vulnerabilities Fixes. Work on Devops tools such as Jenkins. Acknowledge the Incidents and Alerts and work pro-actively to close the same on time. Understand business processes and SLA s and accordingly prioritize the activities. Perform RCA (Root Cause Analysis) and work on providing permanent resolution to the Incidents. Provide on-call support as per the defined ROTA. Monitor application/system performance and logs. Requirements Must have Knowledge/Hands-On-Experience on (Core Java/J2EE, any Frame Work- Struts/Spring/Spring MVC/Spring Boot(preferable), Java Script / Angular JS, Web Service/Micro Services). Have application servers WebSphere 8, 9 and WLP knowledge. Know about CICD pipeline creation and execution. Experience in handling production support tasks such as Day to Day Monitoring and maintenance, Deployments, Configuration and Troubleshooting of application servers. Should be able to work with Product versions - Linux /Unix. End to end testing of patching in a non-prod environment must be able to think on business outages on PROD. Trouble shoot the issues post patching or remediation. Good to have experience in Certificates renewal process. Good understanding of ITIL process Change-Management, Problem management. release management. Able to remediate Vulnerabilities. Co-ordinate and work with different teams.

We are seeking an experienced ASPIRE Managed Service, Global Service Centre Configuration Manager, who is accountable for the Configuration Management practice which supports the entire ASPIRE Managed Service and its customers. This role ensures that all IT assets and configurations are accurately documented and maintained in line with the policies set out in the Configuration Management Plan. Key Responsibilities: Manage, maintain and develop our Service Now Configuration Management Database (CMDB) Manage the Configuration Items (CIs) in the CMDB, ensuring accuracy of CI class, hierarchy and relationship management Define Configuration Management processes and procedures in line with organizational policies and objectives. Maintain CI records in the CMDB through a structured change management process. Assure CMDB accuracy by regular, frequent audits and the resolution of discrepancies in configuration data. Collaborate with other APSIRE Managed Service teams and stakeholders, to ensure seamless integration of Configuration Management with all other ITSM processes. Provide accurate and up-to-date reporting of CIs to ASPIRE Managed Service stakeholders to assist in decision-making. Monitor and report on the effectiveness of the Configuration Management practice. Qualifications Skills, Education & Qualifications: Strong understanding of ITIL framework. Proven track record of performing Configuration Management using Service Now. Excellent communication and interpersonal skills. Ability to manage multiple projects and prioritize tasks effectively. Highly focussed attention to accuracy and detail. Strong analytical and problem-solving abilities. Strong leadership and team management skills. Flexibility to work outside regular business hours if necessary. ITIL v4 Foundation Certificate is beneficial. Additional certifications in project management (e.g., PMP, PRINCE2, Agile) could be beneficial. At least 3 years of ITSM experience, with a strong focus on Configuration Management. Experience of working in a Managed Service Provider (MSP). Proven track record of managing complex IT configurations in a large organization.

Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will collaborate with stakeholders to ensure effective application design and functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Design and develop applications based on business requirements.- Collaborate with stakeholders to gather and analyze application requirements.- Implement best practices for application design and development.- Conduct testing and debugging of applications to ensure functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of IT operations management principles.- Knowledge of application design and development methodologies.- Experience in implementing IT operations solutions.- Familiarity with IT service management processes. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Hyderabad office.- A Bachelors Degree in Computer Science or IT or Engineering or related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science/IT/Engineering or related field Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Service Management. Your typical day will involve working with the ServiceNow platform, collaborating with cross-functional teams, and ensuring the successful implementation of cloud migration and implementation projects. Roles & Responsibilities:- Design and develop ServiceNow IT Service Management applications to meet business process and application requirements.- Collaborate with cross-functional teams to ensure successful implementation of cloud migration and implementation projects.- Provide technical expertise in ServiceNow IT Service Management and Servicenow Tools Administration.- Assist in defining requirements and designing applications to meet business process and application requirements. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow IT Service Management.- Good To Have Skills: Experience in Servicenow Tools Administration.- Strong understanding of cloud migration and implementation.- Experience in designing and developing ServiceNow IT Service Management applications.- Experience in collaborating with cross-functional teams. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management.- The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful cloud migration and implementation solutions.- This position is based at our Pune office. Qualification Bachelors Degree in Computer Science/IT/Engineering or related field

Troubleshoot issues in production environments. Implement ITIL best practices, resulting in quicker, more accurate service to the customers. Ensure Client SLAs are met Manage deliverables for critical applications by working with Business users and understanding IT/business SLAs. Troubleshoot Major Incidents, involve and engage all necessary teams, create post-mortems, and ensure closure of incidents. Willingness to work in a roster model and shifts. Flexibility to support complex ecosystems. Project Management Lead and manage end-to-end project lifecycles, ensuring deliverables meet quality standards and deadlines. Develop project plans, schedules, and budgets, and track progress against milestones. Coordinate with cross-functional teams to gather requirements and provide regular project updates. Identify and mitigate project risks, ensuring successful project delivery. Facilitate effective communication between technical and non-technical stakeholders. Collaboration Respond to user issues, working with the Development team or external support teams for resolution. Perform ITIL Problem Management process activities to remediate chronic problems. Contribute to and maintain support knowledge base. Monitor systems for possible issues, performing system health checks as required. Work closely with development & IT infrastructure teams to incorporate checklists and validate maintenance activity steps. Monitor production applications and environments. Document and maintain installation and operations procedures. Participate in deployment and configuration management activities. Coach or manage teams as applicable. Research issues to ensure service level agreements are met. Collaborate with Dev/L3 teams on incidents/triages and change reviews. Participate in the 24 7 support coverage as needed. Requirements and Skills 5+ years of experience in IT operations with focus on system monitoring, performance tuning, and troubleshooting enterprise applications. 4+ years in an SRE role managing modern observability solutions. 5+ years of development experience on enterprise-class applications: JavaScript/Java, SQL, Spring Boot & Microservices. 5+ years managing and implementing observability platforms (e.g., AppDynamics, Splunk, Prometheus, Grafana). 5+ years of experience in cloud computing platforms (AWS, Azure, GCP). Experience with container orchestration tools like Kubernetes and Docker. Familiarity with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab, ArgoCD). Experience developing monitoring and logging standards for infrastructure, platforms, and applications. Experience implementing event correlation policies and related rules. Required Technical Skill Set ServiceNow: Incident, Problem, Change, and Knowledge Management Primary Skills (Mandatory): Cloud platforms (AWS, Azure, GCP), Java Secondary Skills (Mandatory): JavaScript, SQL, Spring Boot & Microservices, PL/SQL, Splunk, MariaDB, GoldenGate, AppDynamics, Grafana, Putty, Rally, ELK, Prometheus CI/CD pipelines and automation tools (e.g., Jenkins, GitLab, ArgoCD) SRE mindset Incident and Problem Resolution Excellent problem-solving skills, able to manage multiple tasks and prioritize effectively. Proven ability to troubleshoot and resolve complex technical issues related to observability platforms. Experience managing customer issues and requests, providing timely and effective solutions. Passion for working with legacy systems and facing new challenges. What We Offer We offer a competitive salary, performance-based incentives, and a supportive work environment that encourages professional growth and development. If you are a dynamic and results-driven professional with expertise in the Application Operation Team, we want to hear from you!

Core Job Objectives: L4 technical experts resolve issues that are typically difficult or subtle. L4 engineers participate in management, prioritization, major design and enhancements, major incident activities, problem management, stability analysis, on-call support, etc. These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, CyberArk, IAM process, Network, Firewall, Windows/Unix Admin etc.). L4 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities. Must have prior experience with CyberArk configurations and major enhancement / development with problem solving skills. L4 engineers generally have 10 or more years of relevant experience. Duties and responsibilities Independent contributor for new demand Providing solution for customer requirements Capable to handle & troubleshoot priority incidents Patching and handling changes Creating KBand Technical documentation Log Analysis on GPAM component servers Open CyberArk Tickets Setting up different (test) systems Open / prolong Firewall Changes 24/7 On-call Support Co-ordination with Engineering Team/ process owners etc. Qualification, Experience, Technical and Functional Skills Must Have: BE in Computer Science or equal. Business Analyst responsibilities Unix and Windows Administration Knowledge in networking/CCNA certification Good to Have: Handle general updates and configuration changes/requests CyberArk Defender, Sentry - Certification DevOps experience having experience with Dynatrace / Docker / Puppet / Ansible / GIT tools PowerShell Scripting knowledge Your benefits: We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroa We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 11,000 employees located in 20 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum from one of the industrylargest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let\u00B4s care for tomorrow. You. IT

Digital Core SAP Development Lead Job Description You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you ll help us deliver better care for billions of people around the world. It starts with YOU. In this role, you will: Provide technical leadership in the design, development, implementation and support of SAP solutions in a highly complex technical environment. Provide technical leadership of SAP application development tools and processes in support of all phases of the project and development life cycle including analysis, design, development, testing, deployment and post-production support/maintenance. Own the ABAP development standards and best practices. Perform code quality checks and incorporate best practices for coding for security and performance optimization. Address any system disruptions on an urgent basis, restoring service as quickly as possible. Use proven problem management practices to identify root cause and implement system and/or procedure changes to prevent reoccurrence. Work with the development team to provide accurate project estimates for ABAP code development. Leadership This role will drive a global organization that will have global and local responsibilities across regions. While not having direct reporting from an HR perspective, the incumbent must provide direction to a technical working group. This will include to motivate and encourage the participants to be actively engaged and ensure the timeliness of the deliverables and the acceptance of accountability for the system software they are custodians over. About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn t exist without talented professionals, like you. At Kimberly-Clark, you ll be part of the best team committed to driving innovation, growth and impact. We re founded on more than 150 years of market leadership, and we re always looking for new and better ways to perform so there s your open door of opportunity. It s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our technical roles, you ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications: Bachelor s degree in a related technical field such as Computer Science, Information Systems or related experience. 7-10+ year s relevant experience. Global capability delivery experience with SAP ERP (ECC and S/4HANA), Finance RTR, OTC Sales and Distribution, Manufacturing, SCM, EWM, Solution Manager, Business Warehouse and Process Integration. Strong knowledge of operational management software including job scheduling, technical and business process monitoring, incident / problem management and identity management. Working knowledge of the SAP development lifecycle and tools including prior SAP ABAP hands-on development experience. Ability to present publicly as a thought leader Ability to translate complex technical topics into easy to understand concepts Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers. Verbal and written fluency in English is mandatory To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website . And finally, the fine print . For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. #LI-Hybrid Primary Location IT Centre Bengaluru GDTC Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

Location: Bengaluru Designation: Senior Consultant Entity: Deloitte India LLP India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team The Deloitte South Asia strategic growth team serves as a central pillar driving growth and transformation within DSA, spanning several business lines and various technology functions. We are established as a centralized team collaborating across consulting, implementation, and operation to maintain and enhance client value offerings and services. We innovate conventional approaches, leveraging Deloitte technology, differentiated domain expertise, intellectual property, talent, and capacity to embed continuous advantage and deliver enhanced business value. In this team, our focus is on catering to the unique needs and preferences of clients in the South Asia region. Your role within this dynamic team is essential for establishing networks and relationships across the client stakeholder ecosystem and ensuring service fulfillment. Additionally, you will collaborate closely with other Deloitte leadership and stakeholders dedicated to the client. Your contributions will involve nurturing new and existing relationships, supporting presales life cycles, and playing a pivotal role in driving the success of DSA business growth for the specific client. You will be part of a global organization that is making a measurable impact that matters every day. Desired qualifications Job Summary: We are looking for a talented and motivated OpenShift L2 Support Engineer to provide advanced-level support for OpenShift-based containerized platforms. The role involves troubleshooting, maintenance, and ensuring the smooth operation of OpenShift clusters in collaboration with L1, L3, and DevOps teams. Key Responsibilities: Support and Maintenance: Manage and troubleshoot OpenShift clusters in production and non-production environments. Monitor and ensure cluster availability, performance, and scalability. Analyze and resolve L2-level issues escalated from the L1 support team. Incident and Problem Management: Work on tickets related to OpenShift platform incidents and service requests. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Collaborate with L3 and engineering teams for complex escalations. Configuration Management: Implement and manage OpenShift configuration changes, including node scaling, network policies, and application deployments. Patch and upgrade OpenShift components following best practices. Monitoring and Alerting: Set up and maintain monitoring and logging tools like Prometheus, Grafana, and EFK/ELK stack. Respond to alerts related to cluster health, application logs, or performance metrics. Documentation: Maintain detailed operational and troubleshooting documentation. Create knowledge articles and SOPs for the L1 team. Collaboration: Work closely with DevOps, development, and infrastructure teams to resolve issues and implement changes. Provide inputs for platform optimization and reliability improvements. Required Skills: Strong hands-on experience with Red Hat OpenShift on v4.x In-depth knowledge of Kubernetes architecture, concepts, and troubleshooting. Proficiency in container technologies such as Docker. Experience with CI/CD tools like Jenkins, ArgoCD, or GitOps workflows. Hands-on knowledge of Linux/Unix systems and shell scripting. Familiarity with networking concepts: DNS, Load Balancers, Firewalls, and Ingress/Egress policies. Experience with monitoring/logging tools (Prometheus, Grafana, ELK, etc.). Basic knowledge of cloud platforms (AWS, Azure, GCP) hosting OpenShift. Preferred Skills: Red Hat OpenShift certifications (e.g., EX280 or EX288 or CKA). Knowledge of storage integration and CSI Familiarity with Istio, Service Mesh, or related technologies. Scripting or automation skills (Python, Ansible, etc.). Experience with infrastructure-as-code tools like Terraform or Ansible. Location and way of working This profile involves frequent travelling to client locations Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs. Your role as a leader We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, leaders across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

Location: Bengaluru Designation: Senior Consultant Entity: Deloitte India LLP Y our potential, unleashed. The Team Deloitte s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning. Your work profile: We are looking for a talented and motivated OpenShift L2 Support Engineer to provide advanced-level support for OpenShift-based containerized platforms. The role involves troubleshooting, maintenance, and ensuring the smooth operation of OpenShift clusters in collaboration with L1, L3, and DevOps teams. Key Responsibilities: Support and Maintenance: Manage and troubleshoot OpenShift clusters in production and non-production environments. Monitor and ensure cluster availability, performance, and scalability. Analyze and resolve L2-level issues escalated from the L1 support team. Incident and Problem Management: Work on tickets related to OpenShift platform incidents and service requests. Perform root cause analysis (RCA) for recurring issues and implement preventive measures. Collaborate with L3 and engineering teams for complex escalations. Configuration Management: Implement and manage OpenShift configuration changes, including node scaling, network policies, and application deployments. Patch and upgrade OpenShift components following best practices. Monitoring and Alerting: Set up and maintain monitoring and logging tools like Prometheus, Grafana, and EFK/ELK stack. Respond to alerts related to cluster health, application logs, or performance metrics. Documentation: Maintain detailed operational and troubleshooting documentation. Create knowledge articles and SOPs for the L1 team. Collaboration: Work closely with DevOps, development, and infrastructure teams to resolve issues and implement changes. Provide inputs for platform optimization and reliability improvements. Required Skills: Strong hands-on experience with Red Hat OpenShift on v4.x In-depth knowledge of Kubernetes architecture, concepts, and troubleshooting. Proficiency in container technologies such as Docker. Experience with CI/CD tools like Jenkins, ArgoCD, or GitOps workflows. Hands-on knowledge of Linux/Unix systems and shell scripting. Familiarity with networking concepts: DNS, Load Balancers, Firewalls, and Ingress/Egress policies. Experience with monitoring/logging tools (Prometheus, Grafana, ELK, etc.). Basic knowledge of cloud platforms (AWS, Azure, GCP) hosting OpenShift. Preferred Skills: Red Hat OpenShift certifications (e.g., EX280 or EX288 or CKA). Knowledge of storage integration and CSI Familiarity with Istio, Service Mesh, or related technologies. Scripting or automation skills (Python, Ansible, etc.). Experience with infrastructure-as-code tools like Terraform or Ansible. Location and way of working: Base location: Bangalore This profile involves occasional travelling to client locations. Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. Your role as an Analyst/Consultant/Senior Consultant: We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Analyst/Consultant/Senior Consultant across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose. Agile - Achieving high-quality results through collaboration and Team unity. Skilled at building diverse capability - Developing diverse capabilities for the future. Persuasive / Influencing - Persuading and influencing stakeholders. Collaborating - Partnering to build new solutions. Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities. Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities. Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems. Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.