4444 Problem Management Jobs - Page 12

About this opportunity: Join our team at Ericsson as a Problem Manager. Youll be at the heart of our operation, responsible for overseeing the quality and integrity of our Problem Management process. Your role will span three important areas - Reactive, Proactive, and Enhanced Problem Management, each critical in ensuring a seamless and high-quality service for our customers. What you will do: - Oversee the Reactive Problem Management process by identifying, analyzing, and eliminating the root causes of known incidents. - Conduct post-incident reviews as part of Reactive Problem Management, deriving the root cause of problems and recommending corrective actions. - Contribute to the development and update of a comprehensive record of problems, their root causes, and solutions to minimize the repetition of incidents. - Implement proactive methods in problem handling as part of Proactive Problem Management, aiming to resolve problems before incidents occur. - Analyze network performance reports, identifying areas for improvement and preparing relevant action plans. - Employ Predictive Problem Management by developing analytical models based on alarms, outages, latency, and other network parameters, predicting potential issues and ensuring preparedness. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Failure Causes. - Overall understanding of Automation. - Incident management. - ITSM Framework. - MS TOP. - Root Cause Analysis. - Corrective And Preventive Action (CAPA). - Network Performance. - Predictive Modeling. - Problem management. - Continuous Improvement Process. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Job details: Problem Manager Job Stage: Job Stage 6 Primary Recruiter: Shivani Sah Hiring Manager: Manoj Kumar Kaundal

Overview The Helpdesk (HD) agent has as main objective to receive (logging), managing, resolving and closing Incidents / Service requests from end users using the myBUY tool. Incident Management process includes: Identification & Logging - Categorization & Prioritization - Initial Diagnosis & Assignment - Investigation & Diagnosis - Resolotion & Recovery - Closure - Review. The HD agent will be part of a team of #2 HD agents. Scope for the HD agent is AMESA. Responsibilities The role is responsible for Incident (INC) Management: Incident identification and recording Classification and initial support to the Users for the Incident Investigation and diagnosis of Incidents Escalation procedures for ensuring Incident resolution Incident resolution and restoring service to its normal operation Communicating with the User and Closing the Incident ticket Categorization of INC s: Business Process Management / Catalog Management / IT Incident Management / Problem Management / Change Management / Vendor master data request for supplier creation/updates Prioritization of the work on open Incidents (INCs) according to a set of rules (Ticket prioritization P1 to P5) Manage communication throughout the lifecycle of the incident Logging, managing, resolving and closing the request raised by Users in Incident Tracking Tool (SNOW), if it is in scope. If not, the HD agent routes the User to the correct helpdesk or service Assure adherence to Critical Incident Management Process Responding to status requests from Users (e.g. Requisition, New vendor, PO, Others) Responding to questions related to Procurement policies or procedures / Ad-hoc report creation/request Resolving the User s query on the phone by providing a full and a satisfactory information to the User Amendment on myBuy transactions performed by HD agent Proper TB request handling in case HD agent is involved Cooperate with PepsiCo third-party vendors to resolve issues, upon request (e.g. Vendor Invoice resolution) Comply with User and vendor support requirements in accordance with agreed Policy and Procedures Manual Provide operation support (by phone and email) in the languages and during the hours as defined Resolve P2P User (internal and external) and vendor inquiries in accordance with defined SLAs Address or escalate P2P Platform technical issues Escalate issues that cannot be resolved to PepsiCo Provide guidance and support to Users regarding proper buying channel, policies, etc. Resolve issues with ordered (and received) goods and services such as quantity, quality, shipment, etc. with vendors and Users Master Data / Vendor Data Recommend updates to vendor master management processes Recommend commodity codes / material groups and hierarchy Recommend product ID maintenance, naming conventions, and hierarchy in order to support the outline agreement creation in the P2P Platform, as part of ongoing service innovation Collaborate with MDM team on system & solution design and maintenance following the Policies & Procedures Manual Propose data standards for vendor master records Assess new vendor requests in line with PepsiCo instructions Qualifications Good interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis) Experience in Incident Management Ability to understand the processes Ideally with a Procurement background Good English level (Very good written and spoken) ERP (SAP / ARIBA) experience Bachelor s degree needed Good interpersonal skills (needs to be able to build relationships over the phone without meeting suppliers / customers on a regular basis) Experience in Incident Management Ability to understand the processes Ideally with a Procurement background Good English level (Very good written and spoken) ERP (SAP / ARIBA) experience Bachelor s degree needed The role is responsible for Incident (INC) Management: Incident identification and recording Classification and initial support to the Users for the Incident Investigation and diagnosis of Incidents Escalation procedures for ensuring Incident resolution Incident resolution and restoring service to its normal operation Communicating with the User and Closing the Incident ticket Categorization of INC s: Business Process Management / Catalog Management / IT Incident Management / Problem Management / Change Management / Vendor master data request for supplier creation/updates Prioritization of the work on open Incidents (INCs) according to a set of rules (Ticket prioritization P1 to P5) Manage communication throughout the lifecycle of the incident Logging, managing, resolving and closing the request raised by Users in Incident Tracking Tool (SNOW), if it is in scope. If not, the HD agent routes the User to the correct helpdesk or service Assure adherence to Critical Incident Management Process Responding to status requests from Users (e.g. Requisition, New vendor, PO, Others) Responding to questions related to Procurement policies or procedures / Ad-hoc report creation/request Resolving the User s query on the phone by providing a full and a satisfactory information to the User Amendment on myBuy transactions performed by HD agent Proper TB request handling in case HD agent is involved Cooperate with PepsiCo third-party vendors to resolve issues, upon request (e.g. Vendor Invoice resolution) Comply with User and vendor support requirements in accordance with agreed Policy and Procedures Manual Provide operation support (by phone and email) in the languages and during the hours as defined Resolve P2P User (internal and external) and vendor inquiries in accordance with defined SLAs Address or escalate P2P Platform technical issues Escalate issues that cannot be resolved to PepsiCo Provide guidance and support to Users regarding proper buying channel, policies, etc. Resolve issues with ordered (and received) goods and services such as quantity, quality, shipment, etc. with vendors and Users Master Data / Vendor Data Recommend updates to vendor master management processes Recommend commodity codes / material groups and hierarchy Recommend product ID maintenance, naming conventions, and hierarchy in order to support the outline agreement creation in the P2P Platform, as part of ongoing service innovation Collaborate with MDM team on system & solution design and maintenance following the Policies & Procedures Manual Propose data standards for vendor master records Assess new vendor requests in line with PepsiCo instructions

ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Infrastructure Engineering Senior Analyst - HIH - Evernorth Responsibilities Create procedures to ensure risk visibility and signoff at the right level of the organization before production implementation Partner with teams such as problem management to analyze managed incident data to create new gates in Operational Readiness to mitigate these risks in the future as well as ensuring teams not able to meet all Operational Readiness requirements drive follow-ups in system of record (problem or risk) Establish channels for collaboration with Ops Readiness stakeholders within the Enterprise including, but not limited to: Operations Leadership, Application Delivery Teams, Operations Teams, Monitoring, SRE, Product Owners, Scrum masters, Agile Leadership, etc. Interface with and influence Enterprise ITSM practices such as Event Management, Incident Management, Release Management, Risk Mitigation, Problem Management, Change Management, Config Management and Escalation Procedures, ensuring harmonization with Ops Readiness Best Practices and overall effectiveness of these practices Communicate Operational Readiness concepts effectively to IT & Business audiences Translate technology delivery needs and operational needs into associated technical requirements for automated compliance, and understand solutions that will incorporate these requirements. General Competencies Provides counsel and advice to management on significant delivery matters, often requiring coordination between organizations. Influence matrix teams across the organization and present data to leadership to drive focus on modern and resilient system design. Stay up to date on Site Reliability Engineering best practices and train the organization on ways to improve availability. Responsible for coordinating, scheduling and assigning tasks, team building, maintaining working relationships. Organizes and guides project operations through new standards. Keeps informed of technical and managerial advances in IT. Preferred Skills & Qualifications: Proven experience with developing and maintaining SNOW workflows and reporting Knowledge and experience with Configuration Mgmt (CMDB) and Change Management Proven experience with ServiceNow data model, reporting, advanced queries, and workflows. Solid knowledge of ITIL principles Knowledge and experience with Monitoring/Observability tools such as Dynatrace and Splunk Ability to work independently and manage multiple assignments Demonstrated ability to manage ambiguity and apply problem-solving skills Strong conflict resolution skills with the ability to exercise mature judgement Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word) Ability to provide metrics tracking operational performance and quality of services Proven ability to analyze data, troubleshoot problems, provide recommendations and follow up on their implementation Experience transforming an enterprise to Site Reliability Engineering and Resilient System design at scale. Understanding of end to end application design, middleware, infrastructure components, and cloud technologies. Ability to keep up with industry trends and best practices. Bachelor Degree in Information System Management, Informatics or similar combination of education and experience is a strong advantage Location & Hours of Work Hybrid, 1PM - 10PM IST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Join our Team About this opportunity: We at Ericsson are excited to present this opportunity for an Automated Operations Engineer. This role is critical to our operations, filled with responsibilities that aim to ensure our customers continuously enjoy services performing at utmost efficiency. What you will do: - Monitor 1st Level Services closely and manage any emerging events. - Monitor Resource and Service Performance actively. - Assess Customer Complaint Trends and manage 1st Level Incidents. - Efficiently escalate and manage security incidents. - Track the progress of incident resolution and employ functional escalation methods where necessary. - Initiate proactive Problem Management. - Provide corrective maintenance and execute support for Field Maintenance. - Ensure Remote Site Access Control and manage a one-off Logical Access Control. - Execute legal requests at the 1st Level. - Trace Emergency Calls and manage Right of Way Handling. - Conduct proactive 1st Level Assurance Support activities. - Monitor customer experiences and performance assessments based on specific use cases. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Test Automation Management Tools. - Test Execution Engine. - Dealing With Enquiries. - MS TOP. - Document Control. - Software Performance Testing. - Ericsson RAN Management. - Ericsson VAS Management. - Customer Complaint Resolution. - Client Services. - ITIL. - Call Centers. - Ericsson Packet Core Management.

Senior Associate, Production Services Application Support Analyst At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our Structured Debt Platform Production Services team . This role is located in Pune, MH. In this role, you ll make an impact in the following ways: Responsibilities: Application Support, perform maintenance changes, and deployments. Proactively monitor applications health, alerts/incidents from all systems and software changes that affect applications/business users and take appropriate action. Provide quick support for escalated incident tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner. Coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes. Communicate with business users in order to understand their needs and requirements. Perform process improvements and automations Produce Ad hoc Reports for users from database. Support Infrastructure and Interfacing applications changes. Work in shifts (UK/APAC) on rotational basis. Work on weekends and Holidays to support production releases and enterprise events. Provide on-call support on rotational basis. To be successful in this role, we re seeking the following: 6 to 10 years of working/hands-on experience in Dotnet Framework, C#, MVC, IIS, SQL Server / Oracle / Exadata technologies Experience in Database/backend support with strong SQL queries knowledge Experience in SSRS and Crystal Reports Experience in Incident Management, Change Management, and Problem Management Experience in Infrastructure Support, Configuration, and Release Management Experience in Monitoring tools (Application, Infrastructure, Synthetic, Log) and DevOps tools Experience/knowledge in App Engine and Cloud platform is advantage Experience/knowledge in Automation and Process Improvements is advantage Experience/knowledge in Banking Domain is advantage Strong analytical and communication skills - both verbal and written Must be high-energy, detail-oriented, proactive, and able to learn and take on challenging opportunities Willingness to work in shifts and weekend/holidays At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here s a few of our recent awards: America s Most Innovative Companies, Fortune, 2025 World s Most Admired Companies, Fortune 2025 Most Just Companies , Just Capital and CNBC, 2025

Information Protection Associate Advisor - HIH - Evernorth ABOUT EVERNORTH: Evernorth exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don t, won t or can t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Job Description: The ServiceNow Developer will be a crucial member of PEACE Automation engineering team, developing ServiceNow requests forms with CMDB integrations, performing hands-on support for end-users, day-to-day maintenance, planning, and testing system updates, coaching other team members on best practices, as well as troubleshooting in house custom applications. Developer will work with architects, developers, business stakeholders and other product members in the fulfillment of updates, fixes, and new features within our key application. Technical Skills: SME in ServiceNow system applications and custom applications. Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting. Proven experience as a ServiceNow Developer with expertise in Flow Designer. Build and maintain automated workflows using Flow Designer Optimize and troubleshoot existing workflows to ensure efficiency and scalability. Experience designing, building and maintaining integration using Integration Hub, REST, SOAP web services Experience in Email notifications. Responsible for standard configuration, user administration, security, workflow, data management and integrations. Activate a plug-in, build reports, gauges, and homepages Set up Service Level Agreements (SLAs) and monitor SLA workflows Aiding in translating business requirements into technical requirements Experience working in Agile/Scrum methodologies Certifications: ServiceNow Certified Systems Administrator - Mandatory ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist ITSM (preferred) ITIL4 (preferred) Why Join Us Contribute to a high-impact security automation initiative at a strategic level. Work with cutting-edge security and cloud technologies. Collaborate with top security and engineering teams to drive automation and efficiency. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

We are hiring for one of the Big 4 Immediate joiners or serving Notice period Skills Required: Risk Based IT Internal Audit for Financial Services Entities IT SOX 404 Controls Testing, Quality Assurance Internal Financial Controls related to IT General Controls as part of Financial Statements Audits IT Risk & Control Self-Assessment Business Systems Controls IT Application Controls Auditing Emerging Technologies such as Cloud Security, Intelligent Automation, RPA, IoT etc. Working knowledge of programming languages(C/C++/Java/SQL) Responsibilities: Collaborate with other members of the engagement team to plan the engagement and develop relevant workpapers/deliverables. Perform fieldwork and share the daily progress of fieldwork, informing supervisors of engagement status. Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Perform Risk Assessment, identification, and Evaluation of Controls, prepare process flow diagrams and document the same in Risk & Control Matrix. Perform business process walkthrough and controls testing for IT Audits. Performing planning and executing audits, including: Information Security reviews Information Technology Infrastructure reviews Application reviews Use knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicate this information to the project manager. Maintain relationships with client management and the project Manager to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information systems and apply it to client situations. Use extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the work to be performed Risk Based IT Internal Audit for Financial Services Entities IT SOX 404 Controls Testing, Quality Assurance Internal Financial Controls related to IT General Controls as part of Financial Statements Audits IT Risk & Control Self-Assessment Business Systems Controls IT Application Controls Auditing Emerging Technologies such as Cloud Security, Intelligent Automation, RPA, IoT etc. Working knowledge of programming languages(C/C++/Java/SQL) Coordinate effectively and efficiently with the Engagement manager and the client management keeping both constantly updated regarding projects progress. Monitoring and Tracking for Budget and Time Estimates on engagements. Conducting IT audits, IT Internal Audit, Robotics Process Automation (RPA) Audits Conducting SOX audits, Third Party Security audits Conducting controls assessment in manual/ automated environment Information Security Assessments Conducting OS/DB/Network reviews Prepare/Review of Policies, Procedures, SOPs Qualification: A Bachelor's degree in engineering and approximately 2 -6 years of related work experience; or a masters or MBA degree in business, computer science, information systems, engineering Expertise in coding skills (e.g., Java, C++, C, SQL, Oracle) Experience in performing IT audits of banking/financial sector applications Good to have knowledge of other IT regulations, standards and benchmarks used by the IT industry (e.g., NIST, PCI-DSS, ITIL, OWASP, SOX, COBIT, SSAE18/ISAE 3402 etc.) Technical Knowledge of IT Audit Tools Experience in carrying out OS/DB/Network reviews Exposure to Risk Management and Governance Frameworks/ Systems will be an added advantage Exposure to ERP systems will be added advantage Experience in performing technical code reviews (understanding code logic based on business requirement) Strong project management, communication (written and verbal) and presentation skills A team player Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self-assurance, and professionalism Preferred Certifications CISA/CISSP//CISM Exposure to automation Data Analytics tools such as QlikView/Qlik sense, ACL, Power BI will be an advantage Proficiency with Microsoft Word, Excel, Visio, and other MS Office tools

This role will be to provide Service Governance support and assist in the successful delivery of Projects by coordinating specific activities which could include but not be limited to, Critical Incident Management, PIR and closure Scheduling and running CAB meetings and publishing reports, document management, Project level critical data tracking and Project status reporting Prepare for CAB meetings and run CAB in senior customer stake holders presence, ensuring right levels of review and approval, and publish reports on changes planned as well as changes completed along with status Be available on call to support Critical Incidents in the capacity of Critical Incident Manager Schedule the bridge and send invite to all agreed stakeholders in the event of a critical incident, Collect all relevant details of the incident on the bridge, follow up regularly to ensure traction from the relevant teams to lead to a quick resolution, publish reports to Customer's senior stakeholders regularly on the status and next steps until stability is verified Conduct PIR meetings and track action items to closure Support in problem management by chasing the right teams to ensure root cause identification for all P1 and P2 incidents Conduct Audits on Service Now and Documentation Repository regularly to ensure adherence to agreed processes Support in gathering SLAs and publishing the reports weekly What you Bring: Bachelors degree (preferably Engineering) Excellent communication and interpersonal skills Understanding of the Retail domain and terminologies High level understanding ofthe overall system architecture like the function of different components like DB, application servers, web servers, DNS, firewall, etc Sharp problem-solving and critical-thinking skills Familiarity with Service Delivery tools like Service Now Strong knowledge ofAdvanced Excel features is a plus

Position -- Permanent Role ITIL Operations Support Manager Experience 10+ Years Location Chennai/Bangalore Work Mode Hybrid Shift Timing Afternoon (2pm – 10pm) About the Company Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to anticipate and face disruptions effectively through our digital, technology and support services. We are a global customer experience and technology consulting services provider and a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. We have a diverse team of over 11,500 customer-centric thinkers, collaborators, and co-creators across 20 global locations. About the Role: We are seeking an experienced and ITIL certified Operations Support Manager to oversee and enhance IT service operations, ensuring the delivery of high-quality IT support aligned with business goals. The ideal candidate will manage the daily operational activities, lead the support team, and implement ITIL best practices to improve efficiency and service quality. Key Responsibilities: Manage and lead the IT operations support team to deliver timely and effective resolution of incidents and service requests. Implement and maintain ITIL processes such as Incident Management, Problem Management, Change Management, Configuration Management, and Service Level Management. Ensure operational activities align with defined IT service management (ITSM) frameworks and organizational policies. Monitor and report on service performance and compliance against SLAs, driving continuous service improvement. Collaborate with cross-functional teams to coordinate incident resolution and manage escalation processes. Conduct root cause analysis and develop preventive measures to minimize recurring issues. Develop and maintain documentation, operational procedures, and workflows in accordance with ITIL standards. Lead capacity planning, availability management, and ensure the reliability and stability of IT services. Support IT audits and compliance requirements related to IT service management. Provide training, coaching, and mentorship to support team members. Act as a liaison between technical teams and business stakeholders to ensure clear communication and understanding of operational issues and solutions. Required Qualifications: ITIL Foundation certification is mandatory; ITIL Intermediate or Expert certification preferred. Proven experience (10+ years) in IT operations management, service delivery, or support roles. Strong knowledge and hands-on experience with ITIL service management practices. Experience managing teams and driving operational excellence. Excellent problem-solving skills and ability to manage multiple priorities. Strong communication and interpersonal skills. Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy, Cherwell). Understanding of IT infrastructure, networking, and cloud services is a plus. Desired Attributes: Proactive and results-oriented with strong leadership qualities. Ability to work under pressure and in a fast-paced environment. Strong analytical skills and attention to detail. Customer-focused mindset with a commitment to service quality. Pay range and compensation package Competitive salary based on experience and qualifications. Equal Opportunity Statement We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receives moderate guidance and direction from others. Functional Knowledge Requires expanded conceptual understanding of theories, practices, and procedures. Business Expertise Uses an understanding of key business drivers to accomplish work. Impact Impacts own team through the quality of the services or information provided. Follows standardized procedures and practices to achieve objectives and meet deadlines. Leadership No supervisory responsibilities. Provides informal guidance to new team members. Problem Solving Uses existing procedures and technical experience to solve problems. Interpersonal Skills Exchanges complex information and ideas effectively. Responsibility Statements Executes established benefits processes and seeks guidance from Sr. Analysts. Researches and responds to intermediate participant issues. (i.e. eligibility, calculation errors, and service delivery) Triages intermediate system issues to confirm adherence to requirements. Performs peer review on work completed by other peers. Interfaces with external client contacts to resolve day-to-day benefit questions. Reviews benefit reports, determines action required and gives direction to team members. Identifies system and process enhancements to improve process efficiencies. Mentors and coaches junior members. Performs other duties as assigned. Complies with all policies and standards.

Incident Management, Work Order Management, Service Request Management, Problem Management, Change Management, Release Management, Asset Management, Configuration Database Management, Service Level Management Knowledge Management, Contract Management Required Candidate profile Supporting the Issues related to the below applications: Digital Workplace, Smart IT, Digital Workplace Catalog, Helix Dashboard, Remedy Single Sign, Mid-tier

Educational Requirements Bachelor of Engineering,Master Of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Wells Fargo is seeking a Program Analyst. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Participate in formal internship program and workshops for low complexity initiatives within Internship Program Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverable Receive direction from a manager and exercise independent judgment while developing understanding of compliance and risk management requirements for the supported area Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of work experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Role & responsibilities Coordinate with IT teams to troubleshoot incidents, minimizing business impact, and communicate updates to stakeholders. Identify and analyze root causes of incidents to prevent future occurrences and enhance service quality. Facilitate investigations, document findings, and implement corrective actions. Oversee the change management process, ensuring all changes are planned, assessed, approved, and documented, including post-implementation reviews. Coordinate with teams to evaluate risks and impacts of changes on IT services. Develop and maintain reports and dashboards to track performance metrics for incident, problem, and change management and fulfil reporting requirements for CIO Proactively enhance incident, problem, and change management processes, tools, and methodologies. Foster a culture of continuous improvement by encouraging feedback and adopting best practices. Familiarity with ITSM and monitoring tools such as Snow, Jira, Dynatrace, OpenSearch, and Grafana.

The Opportunity Are you an experienced leader with a strong background in technical support, exceptional cross-functional collaboration skills, and a passion for driving continuous improvement? If so, join our dynamic Support Readiness team at Nutanix, where you'll have the opportunity to shape the future of customer experience, mentor a dedicated team, and bridge the gap between Product, Engineering, and Support to deliver exceptional service to our clients. About the Team The Manager, Support Readiness role will be part of the Support Readiness team at Nutanix, located in Bangalore, India. This team comprises highly skilled and passionate Serviceability Engineers dedicated to enhancing product and customer experiences. The culture within the team fosters collaboration, growth, and innovation, with a strong focus on bridging the gaps between Product, Engineering, and Support. The mission of the Support Readiness team is to ensure that customer-facing teams are well-prepared for product launches, updates, and process changes, enabling them to deliver exceptional service to our customers. You will report to the Sr. Manager, Support Readiness, who emphasizes a supportive and empowering leadership style. This manager believes in nurturing team growth, providing mentorship, and inspiring collaboration among team members and stakeholders. The work setup for this role is hybrid, with employees expected to be in the office 2-3 days per week as well as on additional days based on job requirements. This role may require some travel, although specific travel needs will be determined based on project demands and team collaboration efforts. The emphasis will be on maintaining effective communication and support within the team and across other departments. Your Role Lead and develop a high-performing team of Support Readiness Specialists, fostering a culture of collaboration and continuous growth. Coordinate support readiness planning for product launches and updates, ensuring effective communication with product and engineering teams. Serve as the primary liaison between support, product, and engineering to address technical updates and challenges. Develop and track key performance metrics (KPIs) for support readiness, utilizing data for ongoing improvement initiatives. Conduct regular one-on-one meetings to support team member development and career progression. Identify and resolve support challenges through cross-functional collaboration, enhancing service delivery efficiency. Implement scalable processes and tools to improve team productivity and operational efficiency. Foster a culture of excellence by developing training programs that promote continuous learning among team members. What You Will Bring Master's degree in Computer Science, Business, or a related field. 10+ years of experience in technical support or serviceability, with at least 3 years in a managerial role. Strong cross-functional stakeholder management skills with engineering and product teams. Proven technical problem-solving abilities focused on data analysis and metrics interpretation. Exceptional leadership and people management skills, including team coaching and development. Effective communication and influencing skills, capable of presenting to senior leadership. Hands-on experience with product and process improvement methodologies. Familiarity with Nutanix's HCI, virtualization platforms, and CRM tools, along with cloud environment understanding.

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by integrating teams for the best outcome. Impact Impacts a team through quality of services and information provided. Follows standardized procedures and practices and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Performs other duties as assigned. Complies with all policies and standards.

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of company goals by integrating teams for the best outcome. Impact Impacts a team through quality of services and information provided. Follows standardized procedures and practices and receives moderate supervision and guidance. Leadership Has no supervisory responsibilities. Manages own workload. Problem Solving Ability to problem solve, self-guided. Evaluates issues and solutions to provide the best outcome for the client and end-users. Interpersonal Skills Exchanges information and ideas effectively. Responsibility Statements Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. Identifies customer needs by referring to case notes and examining each as a specific case. Performs routine call center activities concerning business products and services. Uses standard scripts and established guidelines and under supervision, to meet SLAs. Provides customers with information that is specialized and communicated in a warm empathetic manner. Gathers all necessary information to update the database. Escalates issues to senior levels, based on complaints or concerns. Explains company policies to customers. Performs other duties as assigned. Complies with all policies and standards.

Position Overview: We are seeking a detail-oriented and technically proficient IT Operations Manager to oversee critical IT functions, with a strong focus on End-User Services (EUS) , VIP/Executive Support , and Data Center Operations . This individual will be responsible for managing support teams, ensuring high service quality, and acting as a Subject Matter Expert (SME) for IT operational processes. The ideal candidate will be ITIL-certified and have a demonstrated ability to manage teams, schedules, resources, and executive-level support with a customer-first mindset. Key Responsibilities: IT Operations & Service Delivery: Manage and lead daily IT operations across end-user support, VIP support, and data center activities. Oversee shift schedules, team rotations, and leave management to ensure optimal coverage and service continuity. Serve as the primary point of contact for escalations and ensure resolution within defined SLAs. Implement and enforce IT policies, standards, and procedures aligned with ITIL best practices. End-User Services (EUS): Oversee support for desktops, laptops, mobile devices, peripherals, and commonly used enterprise applications. Ensure prompt and efficient resolution of tickets and incidents via ITSM tools (e.g., ServiceNow, Freshservice). VIP/Executive Support: Supervise VIP support engineers and ensure they deliver premium, white-glove support to executives and board members. Set performance expectations and conduct regular reviews to uphold service excellence for high-profile users. Monitor VIP support KPIs and proactively address potential service gaps. Team & Resource Management: Interview and select candidates for technical support roles, including VIP support engineers. Coach and mentor team members, conduct performance evaluations, and identify training needs. Manage team rosters, shifts, and leave calendars to maintain uninterrupted support services. Data Center Oversight: Supervise physical and virtual infrastructure in on-prem or co-located data centers. Coordinate with infrastructure teams and vendors for upgrades, maintenance, and capacity planning. Ensure high availability, redundancy, and compliance with business continuity and disaster recovery plans. Subject Matter Expertise (SME): Act as SME for IT operations, EUS, and VIP supportproviding strategic guidance, technical leadership, and root cause analysis. Collaborate with cross-functional teams on IT projects, upgrades, and service improvement initiatives. Drive continuous improvement and ensure alignment with enterprise IT strategy. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum 10 years of experience in IT operations, with at least 5 years in a managerial role. ITIL Foundation certification (mandatory); ITIL Intermediate or Expert preferred. Strong knowledge of ITSM practices, VIP support environments, and data center management. Experience in managing teams, conducting interviews, scheduling shifts, and handling team administration. Excellent interpersonal and communication skills, with a high degree of professionalism and discretion.

Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.Perform mainframe database software upgrades coupled with administration and tuning to support DB2 environments Establishment of policies and procedures pertaining to database management, Disaster recovery, security, maintenance and utilization Analyzing new versions of DB2 for functionality that can improve systems performance and reduce cost Perform performance data collection, analysis, and tuning of DB2 systems Executes project and internal initiative responsibilities as assigned or delegated Participate in incident and problem management activities related to application and DB2 Perform problem diagnostics and resolution as well as change management Collaborate with other team members within same Information Technology (IT) departments, functional users and vendors to provide guidance and manage project implementation Provide 24*7 on-call support Mainframe Infrastructure Develop and maintains operational documentation, best practices, and run books for the operational platform Implement tools and procedures required to maintain a very stable environment Additional Responsibilities: Knowledge of architectural design patterns, performance tuning, database and functional designs Hands-on experience in Service Oriented Architecture Ability to lead solution development and delivery for the design solutions Experience in designing high level and low level documents is a plus Good understanding of SDLC is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: Primary skills:Technology->Infrastructure-Mainframes->DB2 Systems Preferred Skills: Technology->Infrastructure-Mainframes->DB2 Systems->DB2

The focus of the Cyber Security Engineer II role is to safeguard critical business and customer data, protect AI systems, and ensure security compliance across cloud and SaaS environments. You will work within the Data Protection & AI Operations team and collaborate with cross-functional teams to enhance security controls, support incident response, and contribute to regulatory compliance efforts. As a Cyber Security Engineer II, you will have a Bachelor's degree in MIS, computer science, or a related field, or equivalent education and experience. With at least 4 years of experience in Cyber Security Engineering, enterprise technology design, deployment, and support, you will be well-versed in Linux/Unix, basic scripting (Bash, Python), networking, and common log formats (syslog, JSON). Mandatory experience with Splunk Enterprise/Cloud administration is required, along with knowledge of AWS services such as Lambda, KMS, CloudWatch, CloudTrail, and Guard Duty. Your responsibilities will include handling the administration of Splunk Cloud Infrastructure, managing AWS Key Management Services for encryption key lifecycle management, implementing security controls and encryption to safeguard sensitive data, responding to security incidents, and collaborating on security audits and compliance initiatives. Additionally, you will maintain documentation of security configurations, incidents, and remediation actions, and provide regular reports on security metrics. To excel in this role, you must have excellent interpersonal and customer service skills, strong written and verbal communication skills, and a high degree of initiative and self-motivation. Your analytical skills and ability to solve complex technical problems using a systematic approach will be essential. Knowledge of data privacy laws, cloud security best practices, and ITIL concepts will also be beneficial. Join us in this exciting opportunity to work on cutting-edge data protection, DLP, and cloud security projects while contributing to FICO's overall security posture.,

As a Wintel System Admin L2 with over 5 years of experience, you will play a crucial role in ensuring the security and efficiency of our WINTEL systems. Your primary responsibility will be to conduct routine testing and analysis of security safeguards, monitoring and verifying compliance with security controls, and implementing operational components. You will be tasked with creating, suspending, and deleting security accounts and endpoints on servers, as well as resolving any related issues in adherence to established procedures. Additionally, you will be responsible for implementing planned changes such as server configuration, upgrades, and repairs, and responding to client requests based on contractual conditions. Your role will also involve developing and updating procedures and operational documentation, as well as implementing solutions, modifications, installations, and maintenance tasks as necessary. Operating within set guidelines, policies, and procedures, you should be able to execute instructions with minimal supervision. Key skills and qualifications required for this position include: - Technical Support Engineer (L2) with a degree in B.E. / B. Tech/BCA/Graduate/Diploma (Onsite) - 5+ years of relevant experience, ITIL Certified, and OEM Certified in Minimum One Technology - Exposure to Windows Servers, IIS & Active Directory administration Your expertise should encompass proactive monitoring and administration, the ability to create/modify/manage alerts for servers, and a good understanding of Windows OS platforms and configurations. Additionally, you should have knowledge of various technologies including Disk & Storage Management, File & Print Server Management, Terminal Services, RAID Administration, NTFS Permissions, and troubleshooting. Experience in OS migration concepts, Microsoft Windows failover Cluster installation and configuration, server RAID configurations, File Server management, Print Server management, FTP & SFTP services, Active Directory, DNS services, Azure AD, VMware, technical documentation, and customer communication will be valuable assets in this role. You will also be expected to support the L1 team as needed and demonstrate proficiency in incident, service, change, and problem management processes. Good writing and communication skills are essential for technical documentation, reports, and customer interactions. In summary, as a Wintel System Admin L2, you will be a critical team member responsible for ensuring the security, efficiency, and smooth operation of WINTEL systems while demonstrating strong technical skills and effective communication abilities.,

You have been selected for the position of UKG Pro WFM / Dimensions Functional Consultant in Chennai. You have 4 to 6 years of relevant experience, including working on more than one UKG Pro WFM/Dimensions Implementation for large customers with multiple countries and stores. Your responsibilities will include configuring Business Structure, Time Keeping, Advanced Scheduling & Forecasting, Analytics & Reports, and Device Configuration in UKG Pro WFM. You will also work on modules such as Timekeeper, Accruals, Leave, Attendance, Attestation, Advanced Scheduler, Activities, Business Structure, and more. In this role, you will create custom reports, handle incidents, problems, changes, and deliver high-quality solutions through system configuration. Having UKG Pro Integration or UKG Pro WFM certifications is highly preferred. Experience with Kronos WFC, good analytical and problem-solving skills, and the ability to work independently with a learner attitude are essential for this position. You should also possess excellent written & oral communication skills, be a strong team player, and have the ability to manage customer expectations effectively. The hiring process for this position includes Screening (HR Round), Technical Round 1, Technical Round 2, and Final HR Round. If you are a self-starter, adaptable to understanding functional and technical requirements, and possess the required skills for UKG Pro WFM/Dimensions Implementation, this role is a perfect fit for you.,

At EY, you will be a part of a globally connected powerhouse of diverse teams that will help you shape your future with confidence. As a Guidewire Claims Support Engineer, your primary responsibility will be developing, implementing, and supporting solutions within the Guidewire Claims Management module. This role involves engaging in maintenance and support activities to resolve production issues effectively. Collaboration with business analysts, project managers, and other developers will be essential to ensure that the claims processing systems are efficient, effective, and aligned with business objectives. Key Responsibilities: - Design, build, support, and defect fixing - Perform root cause analysis and provide fixes - Implement enhancements and code changes - Manage integration of Guidewire software with external systems - Design, modify, and implement Guidewire product suite - Proactively monitor systems - Must be flexible to work in shifts (Rotational Shift India Shift, US Shift) and provide On-Call Support on a rostered rotational basis - Manage middleware applications with various interfaces including Guidewire system Skills and Attributes Required: - Deep understanding of Guidewire framework Claim Centre, implementation, architecture, and components - Experience with GuideWire Claim Center 9.0 version+ (Cloud Certified- Associate or ACE) - Proficiency in development streams - Configuration/Integration/Both - Strong knowledge of Guidewire platform (Gosu scripting / UI / Data Model) - Implementation of Rules (including UI Validation) using GOSU scripting - Integration with External Systems and Guidewire Platform supported integration techniques - Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT - Strong skills in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System - Experience with Tomcat and/or Websphere/WebLogic - Real-time experience in enterprise system integration, preferably in the Insurance domain - Familiarity with incident management and problem management Qualifications: - 5-8 years of work experience in Guidewire product - Graduation or equivalent degree - Experience in production support Desired Qualifications: - Application Maintenance & Support experience - Exposure to tools like ServiceNow, ALM, etc What We Offer: EY Global Delivery Services (GDS) provides a dynamic and global delivery network across various locations. You will have the opportunity to collaborate with EY teams globally and work on exciting projects with well-known brands. Continuous learning, transformative leadership, and a diverse and inclusive culture are some of the key aspects of working at EY. Join EY and be part of a market-leading team that excels in Managed Services Support, offering fulfilling career opportunities across various business disciplines. At EY, you will have the chance to shape the future with confidence and make a meaningful impact in a diverse and inclusive environment.,

The Technical Information Security Officer (TISO) at Deutsche Bank, with the corporate title of AVP, acts based on the direction and tasks assigned by the Divisional TISO. The TISO takes ownership of Application Software Assets, Infrastructure Software Assets, Hardware Assets, and other IT aspects from an IT Security perspective. The primary responsibility of the TISO is to ensure the security of enterprise information and execute assigned tasks following defined rules and processes. As a TISO, your key responsibilities include accepting ownership of assigned IT assets, conducting Information Security Risk and Compliance Assessments, staying trained and skilled through required Information Security training, supporting key role holders in developing a secure environment, approving access control and user authorization approach, implementing monitoring capabilities for IT Assets, reviewing and remediating configuration gaps, and contributing to the Information Security Incident Management Process. The ideal candidate for this role should have 6-10 years of industry experience with expertise in Application and Infrastructure Security, Identity and Access management, Information Security Incident and Problem Management, Information Security Governance, and Risk Management. Profound knowledge of DB Information Security Principles, Policies, and Procedures is essential. Excellent analytical and communication skills, flexibility in problem-solving, and the ability to work in a fast-paced environment are required. Additionally, a degree in Information Security or a related field is necessary, along with certifications such as CISSP, ISSMP, and CISM. The benefits offered in this role include a best-in-class leave policy, gender-neutral parental leaves, sponsorship for industry-relevant certifications, comprehensive insurance coverage, and an Employee Assistance Program. Training, coaching, and a culture of continuous learning are provided to support career progression and personal development. At Deutsche Bank, we strive for a culture of empowerment, responsibility, commercial thinking, and collaboration. We celebrate the successes of our people and promote a positive, fair, and inclusive work environment. Join us in excelling together as part of the Deutsche Bank Group. For more information about our company and teams, please visit our website: https://www.db.com/company/company.htm,

The IT Application Owner (ITAO) AVP based in Pune, India, plays a crucial role in ensuring the compliance with IT policies and procedures throughout the application's life cycle, with a specific focus on IT management and Information Security. As the custodian of the application, you will oversee the segregation of responsibilities within the project to ensure the secure operation of the application in alignment with regulations, policies, and standards. Your responsibilities include maintaining application documentation, ensuring application infrastructure reliability and compliance, and serving as the IT Single Point of Contact (SPOC) for audit initiatives. In this role, you will be responsible for various key tasks including IT governance, cloud security and governance, information security, information content publishing, specialist advice, knowledge management, business risk management, continuity management, data management, methods and tools support, and maintaining information security documentation for assigned IT assets in the DB Group IT Asset inventory. Your involvement in change and transformation will encompass requirements definition and management, delivery and operation tasks such as availability management, service acceptance, configuration management, asset management, change management, security administration, application support, problem management, and incident management. Additionally, you will support key role holders in developing a secure environment and guide ITAOs on implementing information security controls. To excel in this role, you are required to have 6 to 9 years of experience in IT Service Management, IT Governance, or IT Project Management. Strong communication and presentation skills, the ability to work with multiple stakeholders, and a familiarity with VUCA environments are essential. Profound knowledge of Information Security processes, DB Information Security principles, policies, and procedures, as well as experience in financial markets and institutions, are also necessary. An understanding of various technologies such as databases, application/web servers, security certificates, Unix servers, microservices, SOA, communication protocols, networking, and high availability architecture is beneficial. Preferred skills include experience with distributed development teams, finance products, Google Cloud Security, and relevant certifications such as CISSP, ISSMP, CISM. You should also possess quality assurance, conformance review, digital forensics, and relationship management skills. We offer training, coaching, and a culture of continuous learning to support your career progression and provide a range of flexible benefits to suit your needs. At Deutsche Bank Group, we aim to create a positive, fair, and inclusive work environment where individuals are empowered to excel together every day. For more information, please visit our company website at [https://www.db.com/company/company.htm](https://www.db.com/company/company.htm). Join us at Deutsche Bank Group and be part of a team where success is shared and celebrated, promoting a collaborative and empowering work environment for all.,