Problem Management with Banking / Finance Domain (Rotational Shifts) FIS

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Problem Management Specialist within the banking and finance domain at FIS, you will play a crucial role in ensuring the effective management of Problems to meet client SLAs. Your responsibilities will include managing Problem Investigations and Known Errors through the lifecycle, documenting them accurately in the Service Management Toolset, and attending Post Incident Reviews to capture necessary actions related to Problem records. You will arrange and conduct Problem reviews to address complex or stalled investigations, classify and prioritize Problem records accurately, and ensure all additional mitigation tasks are raised and assigned to the appropriate owners. Your expertise in Pr...

Posted 4 months ago

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Problem Management with Banking / Finance Domain (Rotational Shifts) FIS Global

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

As a Problem Management Specialist with expertise in the Banking/Finance domain, you will be an integral part of the team at FIS. You will be responsible for managing Problems effectively through their lifecycle, ensuring documentation is accurate in the Service Management Toolset. Attending Post-Incident Reviews, organizing Problem reviews, and prioritizing tasks related to Problem Investigations and Known Errors will be a key part of your role. To excel in this position, you should have a minimum of 3-6 years of experience in Problem management, with a deep understanding of Problem Management techniques such as 5 WHY, Ishikawa, Cause-effect, Apollo Root Cause Analysis, etc. Familiarity wit...

Posted 5 months ago

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Problem Management (Rotational Shifts) FIS Global

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The role being offered is a full-time position for an experienced professional with a relevant combination of work experience and education. The ideal candidate should hold a Bachelor's Degree and should be prepared to work in rotational shifts for Problem Management. As a member of the team at FIS, you will be tackling some of the most critical challenges in financial services and technology. We value individuals who are curious, motivated, and forward-thinking. Collaboration, openness, entrepreneurship, passion, and fun are the core values we uphold within our team. The team you will be a part of is responsible for providing round-the-clock support and management of Problems, ensuring that...

Posted 5 months ago

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