205 Problem Analysis Jobs - Page 8

To Apply - Form Submission Required (Mandatory) - https://forms.gle/PGqqq5eWe99xybuq9 We are looking for an Operational Excellence Analyst for our Content Management team in Noida . The Operational Excellence Analyst will be a key contributor in creating a content knowledge hub that will be used to support the business objectives. Preferred candidate profile About You Experience, Education, Skills, And Accomplishments Bachelors degree or equivalent working experience 2+ years of working experience in an analytical role 1+ year of working experience with data reports It would be great if you also had . . . Some familiarity with or the willingness to learn about data structure Understanding of the patent industry and patent data in general A passion for content and strong collaboration skills High attention to detail with an excellent analytical mindset Strong technical skills What will you be doing in this role? Role & responsibilities : Become familiar with patent content and how it is used. Become familiar with the processes used to collect and enhance our data. Work with a wide range of teams around the business to understand their content needs. Create a content knowledge hub from the information youve gathered, presented to meet the needs of the business. Support the content enhancement projects. Analysis of content coverage identifying opportunities for expansion. Work with customers and key stakeholders around the business to seek feedback on content usage. Share conclusions and recommendations with decision makers based on the outcome of the feedback and analysis. Help to support the business with content related questions. About The Team The Content Management team is a global unit consisting of colleagues across multiple locations, dedicated to supporting the business's objectives through the acquisition/creation and maintenance of comprehensive IP data content. The knowledge hub will be used to store comprehensive documentation and metrics related to our patent content and its needs across various stakeholders, ensuring the most effective support for future developments. The Operational Excellence Analyst plays a crucial role in this effort, contributing to the ongoing analysis, maintenance and enhancement of the knowledge hub. Hours of Work From 9 am to 5 pm CET, full-time employment. This is a hybrid position working in the office 3 days every other week. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clientsIf your answer is a resounding yes, then we are hunting for you, As a Senior Operations Executive at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management, About SmartQ We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable, In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology Armed with a global presence across 17+ countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly We are relentless at solving the key insight of how do we make people feel the best every day! On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory, To know more about the 5 key pillars that surround our culture check out our LinkedIn Lifepage

Role: Level 1 Lead Technical Support Engineer for the web-based products. The candidate should be highly experienced in providing excellent customer service and problem escalation/resolution. Responsibilities: Provide Level 1 support to end-users Provide troubleshooting and technical support via phone, web-based tools, and email. Advise customers regarding the products proper use and address specific user issues. During problem escalations, act as a liaison between customers and Level 2 support. The candidate should assist the customers during deployments. Responsibilities of the talent/resourcing involved in providing support and Levels of the incident or request treatment related to priority, urgency, escalation treatment, and service level agreements (SLAs) Proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities Create clear and concise knowledge documents, SOPs and ensure the maintenance of the same Handling the status calls on a daily basis and to track the progress according to the scheduled project plan Troubleshooting, Application Problem Solving with good communication coordinating with stakeholders and understanding requirements Define/Adhere to processes and ownerships for cross-functional services like Demand Management and Configuration-Release-Security management Preparing the analysis document by studying the challenges facing by IT organization Providing apt solutions to client requirements and implementation in coordination with IT teams Metrics handling for managing application health (MTTR, MTBF, etc) Collection of requirements regarding the new enhancements and documentation. Co-ordinate setup of DEV/QA/UAT environments Coordinate with IT teams for timely delivery of the work items with the highest quality Perform staff scheduling level 1/2 support during normal business hours and on-call supports Preparing and Reviewing understanding document with Customer and getting sign off Required Skills: Basic understanding of ASP.NET, SQL Server, IIS, etc. Strong analytical skills and basic .NET, C# coding skills Ability to understand web-application functionalities, customizations Solid experience in problem analysis and resolution of software problems Proven ability to function in a self-directed environment Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success Innovative thinker who is positive, proactive, and readily embraces change Ability to handle clients professionally during all interfaces Strong written and verbal communication skills Candidate should be ready to work in 247 rotational shifts Should have significant experience in Production Support environment managing L1 and L2 activities Knowledge or certification in ITIL processes is desirable Exposure to an agile delivery environment is desirable Experience 6 years and above experience in a Product technical support environment

Position Summary : The Head of Manufacturing is in a critical position and will have overall responsibility for manufacturing activities in an integrated photovoltaic solar manufacturing factory. This position will create and implement best practice manufacturing vision, strategy, policies, processes, and procedures to aid and improve business performance. Responsibilities : - Ensure that manufacturing strategies and processes are in place to meet business objectives and operational needs in terms of price, quality, and delivery targets which enables the company to function and compete effectively in the market. - The Head of manufacturing will be working closely with engineering, quality, procurement, supply chain & sales teams to ensure that the company's products are designed, manufactured, and delivered to the highest quality standards. - Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities. - Contribute to overall business strategy and annual budget process. - Take ownership of the manufacturing policy, guidelines, and any associated documents - Take responsibility for creating a market overseas for Modules. Qualifications : - Bachelor of Engineering in Electrical, Mechanical, Power, etc. - 15- 20 years experience in a manufacturing environment (preferably solar, electronic components, automotive, white goods) - Demonstrable experience in leading a manufacturing function with a proven track record in strategic manufacturing leadership delivering effective manufacturing strategies, policies, processes, and systems - Ability to add value, reduce costs, and make business improvements. - Proven project management and build quality experience. - Experience in operating and influencing at a strategic level - Knowledge and technical understanding of photovoltaic processes, components, and manufacturing techniques Soft Attributes : - Robust Leadership skills/people management - Problem analysis and resolution - Good communication skills - Conflict Management & Innovative Thinking - Good Stakeholder management

Defines the functional specification of program modules ensuring functionality, quality and ease of maintainability. Mentors earlier career staff. Accurately estimates the size and scope of the development effort as measured by the product delivery schedule. Develops and tests product code according to BMC quality standards. Maintains knowledge of product environments and applicable software technologies. Provides complete documentation in the form of commented code, problem status information, and design documents. Performs thorough problem analysis that results in resolution of product-related problems according to BMC support standards. Completes code and other deliverables on schedule. Performs thorough unit testing; supports systems and integration testing as required to provide a quality product. Provides input to the Technical Writers for all product documentation. Works with other teams in Development as well as other areas such as Quality Assurance and Support to deliver quality products and customer satisfaction. Participates in customer interactions when required. Support cross-functional teams in customer specific escalations. Manage expectations through clear issue management. Conducts and participates in team code (and other artifact) reviews. Whilst these are nice to have, our team can help you develop in the following skills: Works under somewhat indirect supervision. Self-starter able to work independently to provide quality solutions with little oversight. Able to manage a mixed workload of multiple ongoing tasks including new function development and product maintenance. May determine methods and procedures on new assignments. Shares information, acts as a team player and embraces teamwork.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Working with limited direction from the TDF Program Leads, lead a matrixed team of system design engineers, system build engineers and infrastructure technologists to successfully deliver multiple concurrent infrastructure changes in a large-scale enterprise environment Meet customer and project objectives by developing and managing project execution functions including planning, tracking, reporting, reviews, quality management and communications, risks, and issues within the construct of the Agile Technology Delivery Framework Predict, understand, and document customer needs and develops innovative solutions to meet them Manage project schedules, resources, and delivery commitments Delegate, integrate activities, and resolve conflicts Complete assigned projects within budgetary and scheduling guidelines Develop and maintain infrastructure and resource cost estimates Translate highly complex concepts in ways that can be understood by a variety of audiences Interact with and report regularly to the TDF Program Manager, executive project sponsors, and senior technology leadership Influence senior leadership to adopt new ideas, products, and/or approaches when appropriate Provide leadership in steering projects toward defined standard infrastructure solutions, platforms and best practices Ensure the infrastructure adheres to the requirements for availability, stability, and efficiency Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s degree or equivalent experience 6+ years of Project or Program Management experience integrating multiple business areas or systems 6+ years of experience across multiple information systems disciplines demonstrating strong technical acumen and infrastructure technology experience 5+ years of Technology-based Project Management experience at a Fortune 200 company 1+ years of Agile methodology and delivery experience Proven experience managing multiple, concurrent IT projects/programs Proven experience with budget tracking and complex cost benefit analysis Proficiency in computer software including MS Project, Power Point, Excel Proven solid project management and planning skills including experience in successfully managing major projects with use of and adherence to structured methodologies Proven high degree of professional confidence and credibility with the presence and communication skills to represent IT-related concepts effectively with executive-level management Proven excellent judgment, analytical ability, and problem analysis techniques Proven adaptability; self-starter; team player; quality minded; focused; committed; able to work independently Demonstrated ability to work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems Demonstrated ability to perform in a high pressured environment Demonstrated ability to provide solid leadership presence At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

We are looking for a skilled Managed IT Services Senior Associate to join our team in Bengaluru. The ideal candidate will have 5-10 years of experience and a strong background in Windows, Linux, and networking. Roles and Responsibility Provide superior support for client technology environments. Capture client requirements and deliver high-quality solutions. Manage infrastructure operations and ensure seamless system performance. Adopt and learn new technologies to stay updated with industry trends. Perform Enterprise Administration and Engineering tasks with precision. Troubleshoot business application issues and provide effective resolutions. Job Requirements Degree or Certification in an IT-related field. Minimum 5 years of experience with Windows, Linux, and networking. Experience in large, complex environments with multiple locations. Familiarity with standard IT practices and policies. Strong understanding of IT service management tools and processes. Excellent written and verbal communication, problem-solving, and analytical skills. Strong judgment, issue management, and problem analysis techniques. Proven ability to work independently and as part of a team. Demonstrated ability to balance priorities. Willingness to work night shifts. Eagerness to contribute.

We are looking for a skilled NetSuite Manager with 8 to 13 years of experience in development and design within NetSuite, including advanced scripting and integrations. The ideal candidate will have a strong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSD. Roles and Responsibility Design and code solutions using Oracle NetSuite Script and native functionality to meet business objectives. Troubleshoot business application issues and provide client remote support. Understand how to obtain client business requirements and apply them to Oracle NetSuite. Participate in project scoping and solution development. Adopt and learn new technologies. Manage the scope, budget, and controls change management of the project. Create time estimates for development and manage development efforts, reporting status updates using firm-established processes. Perform unit testing/QA of development to ensure business requirements are met as requested and conduct solution and/or code reviews ensuring best practices are followed. Job Requirements Strong judgment, issue management, and problem analysis techniques. Basic understanding of business processes and concepts in process redesign. Experience with IPaaS solutions such as Boomi, Jitterbit, MuleSoft, and Celigo. Strong computer skills, including MS Office. Ability to work effectively as a team member. Motivated to work in a fast-paced environment. Understanding and experience with NetSuite Script. Expertise in dealing with NetSuite Concurrency Limits. Proven record in designing and implementing integrations across multiple vendor products. Extensive experience with various deployment methodologies, including manual deployments and SDF. Exceptional customer-facing skills, with the ability to conduct stakeholder interviews and capture requirements. Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs. Thrive on working in a fast-paced environment and ability to multitask through various assignments and changing priorities. Receptive to feedback and possess strong analytical skills. Strong organizational and communication skills.

The role of a CRM Executive involves managing and maintaining the in-house CRM system to support the lead management. Key responsibilities include ensuring the smooth functioning of the CRM, maintaining data accuracy, generating actionable reports, and providing technical assistance to counselors and marketing teams across multiple locations. The position encompasses training new users, troubleshooting system issues, and collaborating with developers to implement system enhancements. Success in this role requires excellent problem-solving skills, strong analytical abilities, and the capability to work effectively with cross-functional teams in a dynamic environment. Key Roles and Responsibilities: 1. CRM Management and Maintenance a. Oversee the functionality and daily operations of the in-house CRM to ensure smooth usage. b. Define and update system logic and workflows within the CRM to align with university processes. c. Identify, troubleshoot, and resolve bugs/issues in the CRM system. d. Collaborate with developers to design and implement new features and improvements. e. Ensure the integration and proper functioning of the calling software within the CRM. 2. Data Analysis and Reporting a. Generate and prepare detailed reports on leads, follow-ups, conversions, and counselor performance. b. Provide actionable insights to management based on CRM data analysis. c. Monitor data trends to identify areas for improvement in lead management and counselor performance. 3. Training and Onboarding a. Conduct training sessions for new recruits, including counselors and marketing teams (publishers), to ensure they are proficient in using the CRM. b. Create user manuals, guides, and training materials for easy reference. 4. Office Support (In-house and Regional Offices) a. Act as the primary point of contact for technical support. b. Assist counselors with system-related queries and troubleshooting. 5. Data Accuracy and Integrity a. Regularly audit CRM data for errors, duplicates, or inconsistencies. b. Implement processes to ensure data accuracy and compliance with internal standards. c. Monitor user activity to ensure proper data handling and adherence to best practices. 6. Process Improvement a. Continuously analyze CRM processes to identify bottlenecks or inefficiencies. b. Propose and implement changes to optimize lead management, reporting, and data usage. 7. Compliance and Security a. Ensure data security and compliance with university policies and applicable data protection regulations. b. Monitor user access levels to prevent unauthorized usage or data breaches. Personal Traits for CRM Executives 1. Analytical Thinking 2. Problem-Solving Skills 3. Technical Proficiency 4. Team Player 5. Adaptability and Flexibility 6. Organizational Skills 7. Self-Motivation and Initiative 8. Patience and Training Ability 9. Integrity and Accountability Educational Qualification : Graduate or more. Experience: 1-2 Years Salary offered: No bar for eligible candidates. Applicants with relevant work experience support domain would be given priority.

We are looking to hire a Customer Service Officer to bring in excellence in service. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT. Roles and Responsibilities Maintains a positive, professional demeanour and supports an environment that values uncompromising excellence in service. Promptly answers customer inquiries in a manner that exhibits quality service. Brings a service orientation that supports the field sales force in meeting their obligations to their clients Maintains an updated knowledge of SBIMF Products and develops an understanding of how market forces affect the funds. Maintains a current knowledge of policies and procedures as per SEBI Guidelines. Demonstrates the ability to clearly communicate policies, procedures and product features to Customers. Handling Walk in investor queries & coordinating with R&T for resolution. Maintaining MIS - Daily, weekly and Monthly sales MIS. Publish campaign MIS Accepting applications of Purchase, Redemption, Switch, Special Products & Requests. Reporting Liquid & High Value transactions. Preparing Daily MIS, Monthly report, Time Stamping Register & DTR, processing KYC. Sighting credits in bank for the transactions reported. Ensuring the proper cut off times as per SEBI rules.

nGenue is a comprehensive all-in-one software solution for natural gas business. We are looking for experienced SQL Developers to support our application development and business operations. As an SQL Developer, you will develop MS-SQL queries and procedures, create custom reports, and modify ERP user forms to enhance organizational productivity. You will also be responsible for designing databases and ensuring their stability, reliability, and performance. Roles and Responsibilities Proficiency with MS-SQL and its variation among popular databases. Understand business requirements and translate them into technical specifications. Create and maintain database objects, such as tables, indexes, and views, ensuring data integrity and security. Hands on experience in creating Stored Procedures, Functions, Cursors and Debugging Skills . Proficient at optimizing large complicated SQL statements . Participate in code reviews and ensure high-quality SQL code. Knowledge of best practices when dealing with relational databases. Proficient understanding of code versioning tools such as {Git / Mercurial / SVN}. Design custom reports using SSRS . Desired Candidate Profile Degree in Engineering, MCA with relevant degree. Proven 8+ years direct experience as a MS-SQL Developer. Strong Analytical and Problem-solving skills. Proficiency in writing complex SQL queries and performance tuning . Experience with SQL Server or other relational database management systems. Ability to work independently and handle multiple tasks simultaneously. Strong communication skills in English required. Motivated to learn new technologies and functional areas.

Requirements for International voice Process: *Excellent Communication skills *5 Days Working *Night shift *Minimum 6 month experience In BPO is mandatory *Graduate & undergraduate both can apply HR Krapanshi : 9111762733

Seeking an Industrial/Organizational Psychologist. Responsibilities include conducting organizational assessments Developing HR strategies Providing training Must have strong analytical skills and experience in change and HR strategies. Perks and benefits Certificate LOR (based on your performance)

Position Summary : The Head of Manufacturing is in a critical position and will have overall responsibility for manufacturing activities in an integrated photovoltaic solar manufacturing factory. This position will create and implement best practice manufacturing vision, strategy, policies, processes, and procedures to aid and improve business performance. Responsibilities : - Ensure that manufacturing strategies and processes are in place to meet business objectives and operational needs in terms of price, quality, and delivery targets which enables the company to function and compete effectively in the market. - The Head of manufacturing will be working closely with engineering, quality, procurement, supply chain & sales teams to ensure that the company's products are designed, manufactured, and delivered to the highest quality standards. - Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities. - Contribute to overall business strategy and annual budget process. - Take ownership of the manufacturing policy, guidelines, and any associated documents - Take responsibility for creating a market overseas for Modules. Qualifications : - Bachelor of Engineering in Electrical, Mechanical, Power, etc. - 15- 20 years experience in a manufacturing environment (preferably solar, electronic components, automotive, white goods) - Demonstrable experience in leading a manufacturing function with a proven track record in strategic manufacturing leadership delivering effective manufacturing strategies, policies, processes, and systems - Ability to add value, reduce costs, and make business improvements. - Proven project management and build quality experience. - Experience in operating and influencing at a strategic level - Knowledge and technical understanding of photovoltaic processes, components, and manufacturing techniques Soft Attributes : - Robust Leadership skills/people management - Problem analysis and resolution - Good communication skills - Conflict Management & Innovative Thinking - Good Stakeholder management This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Responsibility Diagnosing, troubleshooting and fixing production software issues Developing and owning monitoring solutions for production and non-production environments and applications Develop smaller complexity features / enhancements in existing stable system components Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting. Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution activity in an on-call tracking system. Desired Skills Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins. Automation scriptingknowledge of scripting language ExPython, perl, shell script is required. Proven success in fast paced production support environment. Programming experience in any language (C++ / Java / RubyOnRails will be a plus). Good in problem solving and analytical skills. Demonstrated ability to communicate effectively in writing, ideally with a successful track record of responding to/resolving customer issues through written communication Excellent written and oral communications skills. Prior experience in e-commerce or web services domain will be a plus. Ability to effectively work with cross functional team. Possess ability to understand business problems and provide solutions/informations related to the business requirements. Exposure to Hadoop, Hive queries will be added advantage. Experience2+ Year PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Responsibility Diagnosing, troubleshooting and fixing production software issues Developing and owning monitoring solutions for production and non-production environments and applications Develop smaller complexity features / enhancements in existing stable system components Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting. Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution activity in an on-call tracking system. Desired Skills Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins. Automation scriptingknowledge of scripting language ExPython, perl, shell script is required. Proven success in fast paced production support environment. Programming experience in any language (C++ / Java / RubyOnRails will be a plus). Good in problem solving and analytical skills. Demonstrated ability to communicate effectively in writing, ideally with a successful track record of responding to/resolving customer issues through written communication Excellent written and oral communications skills. Prior experience in e-commerce or web services domain will be a plus. Ability to effectively work with cross functional team. Possess ability to understand business problems and provide solutions/informations related to the business requirements. Exposure to Hadoop, Hive queries will be added advantage. Experience2+ Year PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Responsibilities: * Develop mechanical designs using Solid Works software * Analyze problems, develop solutions & implement automation strategies * Design fixtures & jigs for product development with SPM tools Health insurance Provident fund

About PhonePe Group: PhonePe is Indias leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Responsibility Diagnosing, troubleshooting and fixing production software issues Developing and owning monitoring solutions for production and non-production environments and applications Develop smaller complexity features / enhancements in existing stable system components Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting. Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution activity in an on-call tracking system. Desired Skills Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins. Automation scriptingknowledge of scripting language ExPython, perl, shell script is required. Proven success in fast paced production support environment. Programming experience in any language (C++ / Java / RubyOnRails will be a plus). Good in problem solving and analytical skills. Demonstrated ability to communicate effectively in writing, ideally with a successful track record of responding to/resolving customer issues through written communication Excellent written and oral communications skills. Prior experience in e-commerce or web services domain will be a plus. Ability to effectively work with cross functional team. Possess ability to understand business problems and provide solutions/informations related to the business requirements. Exposure to Hadoop, Hive queries will be added advantage. Experience2+ Year PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe .

"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure. JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE" Job Title Technical Sales Support Professional Qualification BE with 10 Years Relevant Experience - Experience in Execution of Medium Voltage Panel Projects - Technical Knowledge of Medium Voltage Panels/Products (IPAN, IVAC, IVCB) - - Commissioning Experience of Breakers - Knowledge of Procurement & SAP About The Role : Execute Customer orders, Projects, in line with delivery time schedules, Planned cost, Mitigate risks, Process claims, Profitability improvements - Sincerely following concepts of Project management and work procedures for compliance with quality systems and statutory requirements in order to ensure adherence to contractual commitments and achieve planned performance parameters to customers. - Engaging with key customers regularly and developing partnerships with them, taking note of customer concerns and initiating corrective action to play active role in building companys image in order to support business growth and ensure customer satisfaction. - Owning accountability for Revenue, Delivery Reliability and Ensuring appropriate order flow with compliance to organizational policies and in collaboration with all stake holders including customers. - Build and nurture relationship with Customers/Team/CFT/vendors and internal partners, meet key customers regularly and develop partnerships with them, take note of customer concerns and initiate corrective action, play active role in building companys image in order to support business growth and ensure Customer satisfaction. "WEVE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU? Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"

We are looking to hire a Customer Service Officer to bring in excellence in service. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT. Roles and Responsibilities Maintains a positive, professional demeanour and supports an environment that values uncompromising excellence in service. Promptly answers customer inquiries in a manner that exhibits quality service. Brings a service orientation that supports the field sales force in meeting their obligations to their clients Maintains an updated knowledge of SBIMF Products and develops an understanding of how market forces affect the funds. Maintains a current knowledge of policies and procedures as per SEBI Guidelines. Demonstrates the ability to clearly communicate policies, procedures and product features to Customers. Handling Walk in investor queries & coordinating with R&T for resolution. Maintaining MIS - Daily, weekly and Monthly sales MIS. Publish campaign MIS Accepting applications of Purchase, Redemption, Switch, Special Products & Requests. Reporting Liquid & High Value transactions. Preparing Daily MIS, Monthly report, Time Stamping Register & DTR, processing KYC. Sighting credits in bank for the transactions reported. Ensuring the proper cut off times as per SEBI rules.

Designation: Technical Support Engineer Location: Bengaluru Key Responsibilities: - Installation & Troubleshooting of Audio instore devices - Perform quality assurance tests on equipment, software, and content delivery systems to ensure adherence to company standards. - Identify and troubleshoot technical issues that may affect service quality and provide immediate solutions. - Collaborate with the technical team to maintain and upgrade audio-visual systems as required. - Maintain accurate documentation of quality assessments, findings, and corrective actions. - Provide regular feedback and reports to senior management regarding field performance, issues, and improvements. - Ensure compliance with health and safety standards during field operations. - Build strong relationships with clients, providing excellent service and addressing any concerns related to service quality. - Field visits to client sites to monitor and evaluate the performance of audio-visual installations and services if any Required Skills and Qualifications: - Freshers in any field, +2 or 10th who can join immediately. - Being multilingual would be an added advantage. - Willingness to travel extensively and work flexible hours as needed. - Excellent problem-solving skills with the ability to troubleshoot under pressure. - Strong communication skills to work effectively with both internal teams and clients. - Attention to detail and a proactive approach to maintaining quality standards. Interested candidates can share their CVs at shilpa@radiowalla.in

As a Product Manager you shall lead multiple Product range with a keen eye for gaps in consumer product offerings and the innovative mindset to fill them. You should carry be a market analyst with a proven ability to strategize the full lifecycle of product production from conception through release. You need to be a confident leader who has experience guiding cross-functional teams in the successful creation of products that improve consumer experience and grow market share. Roles and responsibilities: Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. Analyse product requirements and develop appropriate programs to ensure theyre successful achieved. Develop, implement, and maintain production timelines across multiple departments. Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams Responsible for understanding the client requirements and preparing a FS document after discussing with Development team. Responsible for explaining the functionality to client, support team and developers. Responsible for reviewing test cases. Responsible for problem analysis and functional verification. IDEAL Profile: Bachelors degree in Engineering or BSC. Computers Should have minimum 5 years experience in payments project on Business Analysis. Should have good exposure to different payment standards like IMPS/NEFT/Card Payment /AEPS/ Financial inclusion Should have experience in working with clients to understand the business requirements. Should have working experience on at least two payment products. Strong experience in a dynamic product management role Proven experience overseeing all elements of the product development lifecycle Highly effective cross-functional team management Previous experience delivering finely tuned product marketing strategies Exceptional writing and editing skills combined with strong presentation and public speaking skills Other Skills: Problem solving Attention to Details Surprisingly efficient: You get a lot done quickly and can translate your skills into new processes that others can follow

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years Language - Ability: English - Expert What would you do? Review and analyze deductions taken by customers to identify discrepancies.Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances.Maintain detailed records of all deductions and resolutions.Gather necessary documentation to support claims and disputes.Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues.Communicate effectively with customers regarding deduction disputes and resolutions.Prepare regular reports on deduction trends, root causes, and resolutions for management review.Track and report on the financial impact of deductions on revenue.Follow up on unresolved deductions to ensure timely resolution.Identify opportunities for process improvements to reduce the occurrence of deductions.Collaborate with cross-functional teams to implement best practices.Ensure that all deductions are processed in compliance with company policies and accounting standards.Analyze data to identify trends in deductions, helping to develop strategies to minimize them. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to work well in a team Strong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom

Associate - Platform Support JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22699 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. What youll do Handle request escalation from multiple sources like email, telephone, and cases. Input requests into problem tracking database and assign Tier 2 group for resolution. Solicit user feedback of services to upgrade service quality. Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access. Contribute to improving user support by actively responding to queries and handling complaints. Establish best practices through the entire Tier1 support process. Working in a 24*7 environment. IT team projects as assigned. Proactively report unusual and recurring issues to management. Complete administrative tasks, such as tracking emails/tickets, assisting with organizational efforts. What youll bring Bachelor's degree required, Master' s degree desirable. 1-2 years of relevant experience in customer support, or as an IT ServiceDesk Associate (preferred). Knowledge of AWS services / AWS certifications preferred. Knowledge on AWS fundamentals, IAM, Redshift, S3 and workspaces. Knowledge about service catalogs, incident management, case management, change management and should have Experience in managing Service desk emails. Prior work experience in a similar role is preferred. Ability to approach problem-solving methodically and analytically. Strong oral and written communication skills. Strong customer service orientation. Ability to work varied hours, enabling support in a 24/7 environment. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. To Complete Your Application Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

We are seeking a Microsoft Dynamics / Business Central Support Analyst to manage and support our Microsoft Dynamics NAV and Business Central Cloud systems. The ideal candidate will have experience with ERP support, troubleshooting, and system optimization and will collaborate with global teams to ensure the smooth operation of our business systems. This position is remote, with a preference for candidates based in the Gurugram area. Business-level English proficiency is required to communicate effectively with international teams. Key Responsibilities Support and maintain Microsoft Dynamics NAV and Business Central Cloud systems. Troubleshoot and resolve ERP-related issues, including customizations, reports, interfaces, and integrations. Assist with system upgrades, configuration, and testing to ensure performance and stability. Provide technical support for ERP-related user requests. Ensure data integrity and system efficiency, implementing best practices for performance optimization. Collaborate with the integrations team on ERP projects and process improvements. Maintain accurate documentation for system use and troubleshooting procedures. Qualifications Education: Bachelors degree in Information Systems, Computer Science, Business Administration, or a related field. Required: Experience with Microsoft Dynamics NAV / Business Central support. Strong problem-solving and analytical skills. Business-level English proficiency (written and verbal). Ability to work independently while collaborating with global teams. Understanding of key business processes such as accounts payable, accounts receivable, sales, warehousing, inventory, assembly, and accounting. Preferred: Familiarity with SQL, Power BI, or other reporting tools. Experience with ERP integrations, system upgrades, or project management. This role offers an opportunity to work in a dynamic, global environment, supporting critical business systems and driving process improvements.