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0.0 - 3.0 years

1 - 2 Lacs

Mumbai

Work from Office

About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement of own KRAs "¢Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. "¢Proficiency in WORD and EXCEL/PPT preferred Eligibility "¢Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. "¢Applications can be made for roles in same level or one level above.

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0.0 - 3.0 years

1 - 2 Lacs

Panipat

Work from Office

About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement of own KRAs "¢Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. "¢Proficiency in WORD and EXCEL/PPT preferred Eligibility: "¢Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. "¢Applications can be made for roles in same level or one level above.

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2.0 - 3.0 years

2 - 3 Lacs

Delhi, India

On-site

Analyze and assess problems. Apply quality principles and methodology in processes to enhance output. Assess new product designs to meet project and product requirements. Create engineering designs. Identify the design needs of clients. Manage disputes and conflicts. Manage product design and development to meet project and product requirements. Oversee Workplace Safety and Health Systems (WSH) for the company.

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2.0 - 5.0 years

4 - 8 Lacs

Kalyani, Pune

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Wolters Kluwer - Medknow Publications is looking for Customer Service Coordinator to join our dynamic team and embark on a rewarding career journey Oversee customer service activities, manage queries, resolve complaints, coordinate between teams to ensure satisfaction,. Monitor service metrics, and provide insights to improve support quality Ensure a seamless customer experience throughout all channels

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2.0 - 7.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Responsibility Diagnosing, troubleshooting and fixing production software issues Developing and owning monitoring solutions for production and non-production environments and applications Develop smaller complexity features / enhancements in existing stable system components Adapt installer, shell scripts and perl scripts and aggressively automate manual tasks through scripting. Provide feedback from customer users to the team. Maintain on-going record of problem analysis and resolution activity in an on-call tracking system. Desired Skills Good exposure to MySQL and writing SQL queries. Should be able to write and understand complex joins. Automation scriptingknowledge of scripting language ExPython, perl, shell script is required. Proven success in fast paced production support environment. Programming experience in any language (C++ / Java / RubyOnRails will be a plus). Good in problem solving and analytical skills. Demonstrated ability to communicate effectively in writing, ideally with a successful track record of responding to/resolving customer issues through written communication Excellent written and oral communications skills. Prior experience in e-commerce or web services domain will be a plus. Ability to effectively work with cross functional team. Possess ability to understand business problems and provide solutions/informations related to the business requirements. Exposure to Hadoop, Hive queries will be added advantage. Experience2+ Year PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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1.0 - 6.0 years

2 - 3 Lacs

Mumbai

Work from Office

About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 6.0 years

2 - 3 Lacs

Gurugram

Work from Office

About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 6.0 years

2 - 3 Lacs

Chennai

Work from Office

About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 6.0 years

2 - 3 Lacs

Pune

Work from Office

About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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1.0 - 5.0 years

1 - 5 Lacs

Pune

Work from Office

About The Role Area Manager Customer Care Rest of Maharastra Grade M4 Leading a team of Approx7 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end and incorporate changes for improvement. Ensure we maintain benchmark TNPS score of +65 Process modifications and Business Process Reengineering to bring about efficiency in process and customer delight. Quality of Service Request and Resolution as given to customers to be monitored. Feedback and corrective action to be taken if any error noticed Review Team"™s Performance each Month and provide feedbacks and support team to achieve their respective KRA"™s. Ensure adequate training and certifications are completed for each staff member / Ensuring Team Strength in Place Drive Cross sell and focussed on revenue generation Others Believes in team work and identify and utilizes each team member"™s strength and knowledge for achievement of short and long term organization goals Apply best practices and focus on areas of improvement Focussed towards achievement of teams and own KRAs Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time

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1.0 - 6.0 years

2 - 3 Lacs

Surat

Work from Office

About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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0.0 - 3.0 years

1 - 2 Lacs

Kolkata

Work from Office

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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0.0 - 3.0 years

1 - 2 Lacs

Pune

Work from Office

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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0.0 - 3.0 years

1 - 2 Lacs

Rajkot

Work from Office

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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1.0 - 6.0 years

2 - 3 Lacs

Kolkata

Work from Office

About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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0.0 - 3.0 years

1 - 2 Lacs

Pune

Work from Office

About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement of own KRAs "¢Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. "¢Proficiency in WORD and EXCEL/PPT preferred Eligibility: "¢Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. "¢Applications can be made for roles in same level or one level above.

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0.0 - 3.0 years

1 - 2 Lacs

Surat

Work from Office

About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement of own KRAs "¢Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. "¢Proficiency in WORD and EXCEL/PPT preferred Eligibility "¢Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. "¢Applications can be made for roles in same level or one level above.

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3.0 - 5.0 years

5 Lacs

Gurugram

Work from Office

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here we have work in policy transactions received from policy owners based on request we deal with policy admin services and death claims request. Also, both the teams handle phone calls on NIGO request with agent and customersRetirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for 2.What are you looking forWe are looking for candidate with experience in Life-Annuity Claims and Policy admin services financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfersLife , Annuity, Retirement Insurance ,claims experience and managed financial transactions Roles and Responsibilities: Candidates who will hire for above role will be responsible for 100% transaction role with same day processing tat and ~20-30% NIGO calls with clientCandidate should have been flexible for 100%-night shift start from 8.30 PM and RTO during the training Qualification Any Graduation

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0.0 - 1.0 years

2 - 3 Lacs

Chennai

Work from Office

TECHNICAL SUPPORT - TRAINEE About the Role: We are seeking a highly motivated and customer-focused Technical Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, providing expert troubleshooting, resolving technical issues, and ensuring a positive customer experience. You will collaborate closely with our technical team to escalate complex problems and contribute to continuous product improvement. Responsibilities: Troubleshooting and Issue Resolution: Diagnose and resolve customer technical issues related to our product through various channels (phone, email, chat, etc.). Provide step-by-step guidance and technical support to customers to resolve problems effectively. Conduct thorough troubleshooting to identify root causes and implement appropriate solutions. Customer Query Management: Respond promptly and professionally to customer inquiries regarding product functionality, usage, and technical specifications. Provide clear and concise explanations to customers, ensuring they understand the solutions provided. Maintain accurate records of customer interactions and troubleshooting steps in our support system. Technical Team Collaboration: Escalate complex technical issues to the appropriate technical team members, providing detailed information and supporting documentation. Act as a liaison between customers and the technical team, ensuring effective communication and timely resolution. Provide feedback to the technical team regarding common customer issues and potential product improvements. Contribute to the creation of knowledge base articles, FAQ's, and other support documentation. Customer Satisfaction: Strive to achieve high levels of customer satisfaction by providing exceptional support and resolving issues efficiently. Proactively identify and address potential customer concerns. Follow up with customers to ensure their issues are resolved and they are satisfied with the support provided. Looking for Candidates who have Excellent Logical Thinking & Communication Skills Location - Chennai (WFO) Company Site - https://www.infinitisoftware.net/ Benefits : Medical insurance NPS Food coupons Incentives Rewards Learning opportunities Personal Loan PF & ESIC

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4.0 - 9.0 years

30 - 40 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Work from Office

Plan and conduct financial audits to ensure compliance with established company policies and all legal requirements for group operations. Conduct internal audit visits to corner offices worldwide to track system improvements and outstanding issues.

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0.0 - 2.0 years

2 - 2 Lacs

Chennai

Work from Office

Looking for 20nos of Diploma Trainees who can work on INJECTION MOLDING MACHINES / GENERAL ASSEMBLY focusing on INJECTION MOLDING MACHINE UPKEEPMENT, SUPERVISE PRODUCT QUALITY, REJECTION CONTROL, PROCESS QUALITY MONITORING etc Diploma Engg with 1yr Required Candidate profile Any DIPLOMA/CIPET/NTTF 0-2yrs exp into PRODUCTION / ASSEMBLY with INJECTION MOLDING / GENERAL PRODUCT ASSEMBLY Unit On Roll position with US MNC Exp in INJECTION MOLDING Work at Irrungattukottai Perks and benefits Excellent Perks. Send CV to jobs@adonisstaff.in

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1.0 - 3.0 years

3 - 5 Lacs

Pune

Work from Office

Role & responsibilities - Project Management : - Coordinate translation projects across multiple Indian languages - Allocate work assignments to translators based on language expertise and capacity - Monitor project timelines and ensure adherence to delivery schedules - Track project progress and provide regular status updates - Translator Management: - Manage a dedicated team of translators across different regions - Motivate and guide translators to achieve quality and productivity targets - Conduct quality checks and coordinate rework when necessary - Facilitate communication between translators and internal teams - Quality Assurance: - Review completed translations for accuracy and consistency - Implement quality control measures and feedback processes - Coordinate revision cycles and ensure client satisfaction - Maintain quality standards across all language pairs - Administrative Support: - Maintain comprehensive project databases and translator records - Process translator invoices and assist with billing procedures - Generate project reports and performance analytics - Handle documentation and file management - Client Coordination: - Liaise with clients regarding project requirements and timelines - Address queries and provide project updates - Ensure smooth communication throughout project lifecycle Preferred candidate profile Essential: - Any graduation degree (Bachelor's in any field) - Strong computer skills (MS Office Suite, Google Workspace) - 1-3 years of experience in coordination or project management roles - Excellent organizational and multitasking abilities - Strong communication skills in Hindi and English - Experience managing teams or coordinating with multiple stakeholders Preferred: - Knowledge of additional Indian languages (reading/writing) - Previous experience in translation, localization, or language services - Familiarity with project management tools (JIRA, Trello, Asana) - Basic understanding of translation workflows and quality processes - Experience with remote team management Skills & Competencies: - Detail-oriented with strong analytical skills - Ability to work under pressure and meet tight deadlines - Problem-solving mindset and proactive approach - Cultural sensitivity and understanding of regional nuances - Basic knowledge of invoicing and billing processes

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8.0 - 12.0 years

14 - 18 Lacs

Thane

Work from Office

Role Summary The Problem Manager is responsible for identifying, analyzing and managing problems within the IT environment to minimize the adverse impact of incidents and ensure the root causes are addressed. This role focuses on both reactive and proactive problem management, ensuring long-term stability and continuous improvement of IT services. Key Responsibilities Problem Management Manage the lifecycle of all problems from identification to root cause analysis and resolution. Lead problem investigations by coordinating with relevant technical teams and stakeholders. Develop and maintain known error records and the Known Error Database (KEDB). Ensure that recurring incidents are identified and that root causes are eliminated. Conduct trend analysis to detect patterns and proactively prevent incidents. Process Management - Define and maintain the Problem Management process, ensuring alignment with ITIL best practices. Drive continuous improvement of the problem management process, tools and practices. Ensure problem records are accurately maintained in the ITSM tool with proper categorization and documentation. Collaboration and Communication - Act as a liaison between service desk, technical teams and change management to ensure effective incident and problem coordination. Facilitate Problem Review and Root Cause Analysis (RCA) meetings. Communicate problem status, actions and resolution to stakeholders and impacted users. Provide input to the Change Advisory Board (CAB) when problems require changes. Reporting and Metrics Produce regular problem management reports including KPIs such as problem resolution time, root cause found rate, recurring incident reduction, etc. Provide input into service reviews with Vendors/Managed Service Partners/Internal teams. Track problem trends to inform service improvement initiatives. Required Skills and Qualifications Bachelors degree in IT, Computer Science, or related field (or equivalent experience). Proven experience (8–10 years) in IT Service Management with a focus on Problem Management. Strong knowledge of ITIL v3/v4 framework; ITIL Foundation certification required (Practitioner or Intermediate preferred). Experience with ITSM tools such as ServiceDesk, ServiceNow, BMC Remedy etc. Excellent analytical, problem-solving and root cause analysis skills. Strong communication and stakeholder management abilities. Ability to prioritize, work independently, and manage multiple problems concurrently. Preferred Qualifications Experience in large enterprise IT environments or managed service provider settings. Knowledge of related processes (Incident Management, Change Management, Configuration Management). Technical background or understanding of infrastructure, applications and service architecture. Key Performance Indicators (KPIs) Number of recurring incidents reduced. Time to detection & resolution for problems - MTTD & MTTR % of problems with root cause identified. Number of proactive problems raised. Stakeholder satisfaction scores related to Problem Management.

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2.0 - 7.0 years

10 - 14 Lacs

Hyderabad

Work from Office

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: The Engineer will be working with OEM/ ODM'S in resolving issues related to USB across all BUs o Skills/experience ‚ Looking for candidate with 2+ years of experience in embedded domain. ‚ Strong in C programming, OS concepts, Data Structures, Computer Architecture and Problem analysis skills ‚ Good in triaging stability issue and debugging skills. ‚ Good understanding of Firmware/Hardware level details ‚ Ability to analyze and fix complex problems independently and multitask ‚ In depth Knowledge in Linux Kernel, FreeRTOS or Embedded RTOS ‚ Good knowledge in ARM Cortex A and M Architecture ‚ Awareness of Android high level Architecture ‚ Familiarity with scripting language like perl and python ‚ Must possess good oral/written/listening skills in order to work harmoniously with internal and external customers ‚ Experience working through complete cycle of product development ‚ Experience working with geographically distributed teams Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. o Education requirementsBachelors/Masters Degree in Electronics/Computer Science/Electrical engineering

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1.0 - 6.0 years

13 - 17 Lacs

Hyderabad

Work from Office

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview Join a new and growing team at Qualcomm focused on advancing state-of-the-art in Machine Learning. The team uses Qualcomm chips extensive heterogeneous computing capabilities and engineers them to allow the running of trained neural networks on device without a need for connection to the cloud. Our inference engine is designed to help developers run neural network models trained in a variety of frameworks on Snapdragon platforms at blazing speeds while still sipping the smallest amount of power. See your work directly impact billions of mobile devices around the world & also most advanced Autonomous features for AUTO industry. In this position, you will be responsible for the development of test frameworks for Qualcomm Neural Network (QNN). You will work with neural network frameworks like TensorFlow, Pytorch and develop the validation framework to gauge functionality, performance, precision, and power of QNN. You will work with the latest and greatest DNNs emerging from the research community. You will also have to keep up with the fast pace development happening in the industry and academia to continuously enhance our benchmarking and validation infrastructure from software engineering as well as machine learning standpoint. Minimum Qualifications Expertise in Developing test cases, automating the tests, test case execution and troubleshooting/analyzing problems Strong development skills in Python. Strong understanding of Machine learning/Deep learning workflows.. Experience with at least one machine learning framework like TensorFlow, Pytorch, etc. Live and breathe quality software development with excellent analytical and debugging skills. Excellent communication skills (verbal, presentation, written) Ability to collaborate across a globally diverse team and multiple interests 8.Excellent communication skills (verbal, presentation, written), Strong problem-solving skills, Good time management skills,, excellent analytical and debugging skills, must be an effective team player, and should be self-driven. Preferred Qualifications Strong exposure to software testing methodologies and reporting. Experience with CI tools like Jenkins and Data visualization tools like power BI ,Tableau Development experience in Python & C++ Work Experience 1 to 6 years of relevant work experience in software dev/test development Educational Masters/Bachelor's Computer Science, Computer Engineering, or Electrical Engineering Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.

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