140 Problem Analysis Jobs - Page 6

Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Customer Support & Inquiry Resolution:oProvide Tier 1 support for employee payroll-related inquiries via ServiceNow (in written).oResolve basic Frequently Asked Questions concerning payslips, deductions, tax codes, benefits, pay & tax documents, etcoAddress payroll discrepancies, ensuring accurate and timely resolution while upholding high customer satisfaction standards. What are we looking for? 1. Exceptional written and verbal communication skills with the ability to explain complex issues clearly in French language.2. Problem-Solving & Analytical Skills3. Previous experience in customer service or a related field4. Proficiency in French at a B2/C1 level or higher, with the ability to read, understand, and write clear and professional communicationStakeholder Management Customer Relationship Management Collaboration Continuous Improvement mindset Effective Written and Verbal Communication skills Flexibility Issue Management Roles and Responsibilities: CRM System Management:oUtilize CRM support portal (ServiceNow) to log, track, and manage employee's issues, ensuring proper documentation of all interactions.oMonitor and maintain the CRM system to ensure it reflects accurate and up-to-date information. Documentation & Reporting:oAccurately document all customer interactions within the CRM system.oGenerate reports on key customer service metrics, including issue resolution, and overall satisfaction. Quality Assurance & Compliance:oEnsure adherence to company policies, payroll regulations, and best practices in every employee's interaction. Training will be provided.oParticipate in process improvement initiatives and enhance service delivery. Collaboration & Escalation:oCollaborate with the onshore Tier 2 French payroll support teams and other relevant departments to address complex issues. These communications will be mainly verbal and in French language.oReaddress complex issues to Tier 2 French payroll support teams and escalate high-priority issues (i.e:no pay or pay discrepancies) to the Tier 3 French Support team to ensure timely and effective resolution. Qualifications Any Graduation

Plan, execute and track new and existing customers Cloud Savings Program across AWS and/or Azure. Lead discussions and manage customer’s commitment based discounts across all savings instruments. Analyze customer business objectives and use the Apptio Cloudability platform to build insightful reporting, dashboards and savings program Perform analysis and present regular operational reviews to customer & Apptio leadership Collaborate with an internal global team to grow a strategically important part of the Apptio business Partner with other Apptio domain experts to bring together the collective suite of Apptio products to generate insights across customers total IT spend Be the voice of the customer, champion and advocate for customer requirements with our Product and Engineering teams. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Overall, 5+ years of industry experience. Hands-on experience with a cloud vendor (AWS or Azure or GCP). Certification in AWS Practitioner or Azure AZ900 Hands-on experience in IBM Turbonomic Plan, execute and track new and existing customers Cloud Savings Program across CSP's . Deep knowledge of rate optimization at AWS (Savings Plans, Reserved Instances) Track record of increasing FinOps maturity Demonstrated ability to break down complex problems into sub-tasks and track outcomes Experience in customer-facing roles such as consulting, customer success or equivalent experience Lead discussions and manage customer’s commitment based discounts across all savings instruments. Analyze customer business objectives and use the Apptio Cloudability platform to build insightful reporting, dashboards and savings program Perform analysis and present regular operational reviews to customer & Apptio leadership Collaborate with global team to grow a strategically important part of the Apptio business Partner with other Apptio domain experts to bring together the collective suite of Apptio products to generate insights across customers total IT spend Be the voice of the customer, champion and advocate for customer requirements with our Product and Engineering teams Excellent verbal, written and interpersonal communication skills in both technical and non technical contexts Preferred technical and professional experience

Hiring a Backend Developer skilled in Java, Spring Boot, and Postgresql. Responsibilities: • Develop Java App • Integrate APIs • Troubleshoot • Ensure security Visit Our Site for More Info "https://globsolutions.in/careers/" Global Solutions, Pune Required Candidate profile Qualifications: • Any Graduated • Proficiency in Java and Spring Boot. • Experience with React (a plus). • Strong understanding of RESTful APIs. • Familiarity with PostgreSQL.

Key Responsibilities 1.Costing Strategy Development.2.Cost Estimation and Analysis.3.Quantity Surveying and Contract Management.4. Cost Management and Control.5.Team Leadership and Management.6.Process Improvement and Innovation

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: The Engineer will be working with OEM/ ODM'S in resolving issues related to USB across all BUs o Skills/experience: ‚ Looking for candidate with 2+ years of experience in embedded domain. ‚ Strong in C programming, OS concepts, Data Structures, Computer Architecture and Problem analysis skills ‚ Good in triaging stability issue and debugging skills. ‚ Good understanding of Firmware/Hardware level details ‚ Ability to analyze and fix complex problems independently and multitask ‚ In depth Knowledge in Linux Kernel, FreeRTOS or Embedded RTOS ‚ Good knowledge in ARM Cortex A and M Architecture ‚ Awareness of Android high level Architecture ‚ Familiarity with scripting language like perl and python ‚ Must possess good oral/written/listening skills in order to work harmoniously with internal and external customers ‚ Experience working through complete cycle of product development ‚ Experience working with geographically distributed teams Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. o Education requirements:Bachelors/Masters Degree in Electronics/Computer Science/Electrical engineering Applicants :Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies :Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

We are seeking a highly motivated and results-driven Business Management to oversee the daily operation strategic planning of our organization. The ideal candidate will be responsible for improving business performance and driving growth initiatives. Required Candidate profile Develop and implement business strategies to achieve company goals Identify new business. Lead and Work closely with other departments (HR, Finance, Sales, Marketing) to align business objectives.

Key Responsibilities: - Installation & Troubleshooting of Audio instore devices - Perform quality assurance tests on equipment, software, and content delivery systems to ensure adherence to company standards. - Identify and troubleshoot technical issues that may affect service quality and provide immediate solutions. - Collaborate with the technical team to maintain and upgrade audio-visual systems as required. - Maintain accurate documentation of quality assessments, findings, and corrective actions. - Provide regular feedback and reports to senior management regarding field performance, issues, and improvements. - Ensure compliance with health and safety standards during field operations. - Build strong relationships with clients, providing excellent service and addressing any concerns related to service quality. - Field visits to client sites to monitor and evaluate the performance of audio-visual installations and services if any Required Skills and Qualifications: - Freshers in any field, +2 or 10th who can join immediately. - Being multilingual would be an added advantage. - Willingness to travel extensively and work flexible hours as needed. - Excellent problem-solving skills with the ability to troubleshoot under pressure. - Strong communication skills to work effectively with both internal teams and clients. - Attention to detail and a proactive approach to maintaining quality standards. Interested candidates can share their CVs at shilpa@radiowalla.in

Client is looking for string domain expert immediately in Cards domain BA. Candidate should have knowledge on cards (Debit/Credit cards) reconciliation process. Candidate should be able to analyze the problems and business issues raised by the users with respect to the deployed applications systems. Provide support for all defined banking application systems. Liaises with users to gather and consolidate the gaps existing in the deployed applications systems for enhancements. Coordinate with the Database Administrator and the Data Centre Operators, as and when required, to understand the data optimization and data modelling related issues. Coordinate with the IT Applications Systems Unit/Project Leaders, to be aware of the projects that will be developed and implemented which will subsequently reach the maintenance and support phase. Skills as mentioned below: Minimum 5 years in Software development/Support Cards Domain Banking Good knowledge and experience in ETHIX Products Core, Branch, Finance, Credit and PCD Good knowledge and experience in Problem analysis and solving. Good knowledge and experience in Query Language. Good understanding in requirement analysis Knowledge of Software quality assurance. Experience in the areas of Application Maintenance pertaining to Backend applications, & knowledge of configuration management Good understanding of the techno-functional implications Experience in analyzing the problem areas through discussions with the various stakeholders of IT Applications A good overview of the Banking functions Knowledge in IT Project Management IT Quality Processes Knowledge on IT Security policies and their relevance to implementation and operational aspects of IT Applications Good communication skills

Key Responsibilities Develop or improve an algorithmic feature or a Matlab (system or product) feature, including research, design, development and implementation & proliferation accompanying in accordance with project budgets and time schedules. Perform algorithmic C&F for an algorithmic feature, including problem analysis, data gathering, literature review, concept selection and evaluation and implementation constrains Provide information needed for construction of work plans for his own features Document algorithmic development, take part in planning and accompany implementation, integration and testing of an algorithmic module Interact with internal and external customers to assist in gap analysis, activity definitions, data collection and accompany integration, testing and proliferation of algorithmic solutions Understand system and applicative environment regarding own feature, take part in system definitions Functional Knowledge Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Business Expertise Understands key business drivers; uses this understanding to accomplish own work Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations

As a key member of our dynamic team, you will play a vital role in crafting exceptional software experiences. Your responsibilities will encompass the design and implementation of innovative features, fine-tuning and sustaining existing code for optimal performance, and guaranteeing top-notch quality through rigorous testing and debugging. Collaboration is at the heart of what we do, and youll be working closely with fellow developers, designers, and product managers to ensure our software aligns seamlessly with user expectations. Required education Bachelor's Degree Required technical and professional expertise 1 year Experience with either Python or Go Must be efficient in writing scripts Must be extremely comfortable using and navigating within a Linux environment Musts have the ability to do high level debugging and problem analysis by examining logs and running Unix commands Excellent written and verbal communication skills Comfortable operating in fast paced environment Understands how DNS works Preferred technical and professional experience GoLang DevOps in a large Cloud based environment

Location: Delhi, Kota, Udaipur, Jaipur, Jodhpur, Haryana , Jammu, Himachal, U.P , West Bengal, Odisha, East Delhi, Meerut, Berhampur, Dehradun, North Delhi, Andhra(Kurnool, Nellore) , Bihar(Gaya, Darbhanga, Patna, Muzzaffarpur), Jharkhand(Ranchi, Jamshedpur), Punjab(Ludhiana , Amritsar, Bhatinda), M.P( Raipur, Chattisgarh, Bhopal, Indore, Gwalior, Jabalpur), North East (Aizawl-Mizoram, Nahargaon-Arunachal, Kohima- Nagaland) Job Type: Field Job Reporting Manager: DGM Technical Cell Purpose of Position: The purpose of the position is to ensure the timely closure of customer complaints. The position requires to co-ordinate with field staff, customers & company staff to ensure that the work is done. Job Responsibility: 1. Training to field staff/ Customers in our product Range. 2. Handle customers complaints and close them within stipulated time. 3. Preparation of hand-outs/ product promotional material and product training material. 4. Documentation related to work performed. 5. Should be Aware of Immunology, ELISA Principle. 6. Should be aware of Customer handling, presentation etc. 7. Should have analytical skill. 8. Take & analyze customer feedback. The responsibilities may be reviewed/added as per company requirements from time to time.

Answering customer inquiries by phone, email, chat, or social media Providing information about products and services Resolving customer complaints Recording and managing customer accounts Maintaining customer records

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Excellent oral and written communication and listening skills Customer centric Attention to details Computer Savy - MS office & Internet Handles contacts with our customers in a polite and friendly way, instilling customer confidence Willingness to work in shifts Must possess good verbal and written communication skills Courteous, with strong customer service orientation Dependable, with proficient attention to detail Preferred industry experience Must be goal oriented Possess insight into self and others Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Strong understanding of Application and Webservers architecture. Proficient in installation, upgrade, patch update, fix packs and domains creation. Proficient in Problem analysis, troubleshooting, performance tuning and problem-solving skills. Proficient in Dynatrace and Splunk tools up to Middleware administration. Analyze latest software releases, fix packs and address the security vulnerabilities. Proficient in driving the issue towards permanent solution. Proficient in certificate management on web/app servers. Good knowledge in Unix/Linux shell scripting. Ready to work 24X7 and ready to take on-call during weekends/holidays. Very Good communication skills

Exp on Creo CAD modelling in ProE Exp in 2D to 3D model conversion. Good knowledge Geometric Dimensioning Tolerancing (GD&T), Awareness to manufacturing processes Responsible for designing the parts on particular software Required Candidate profile Minimum 3 to 5 years in product design, product development or R&D environment in manufacturing industry. Exposure to SAP is added advantage Travel to Overseas on project requirement.