140 Problem Analysis Jobs - Page 4

Role & responsibilities We are looking for a skilled and dedicated Implementation and Support Specialist to join our team in supporting our Web-based EHR system. The ideal candidate will be responsible for: 1. Configuring the EHR according to the clinics requirement. 2. Organize training sessions for the end users. 3. Providing support to ensure smooth operation of the clinics post implementation. 4. Document and track each and every activity of clients. Preferred candidate profile Technical Proficiency: Strong understanding of EHR software, healthcare, IT systems, Medical billing, and healthcare workflows. On-Site Requiremen t: Must work full-time from the office; remote work is not permitted for this role. Project Management : Ability to manage timelines, resources, and deliverables across multiple stakeholders. Communication Skills : Must be fluent in English, with the ability to clearly understand and confidently communicate technical information to the U.S.-based clients. Possess strong interpersonal skills to build and maintain client relationships effectively. Commitment to Long-Term Growth : Candidates should be open to a minimum commitment of 3 years to ensure continuity and maximize the training investment. Problem-Solving Abilities : Strong troubleshooting and analytical skills to resolve issues efficiently. Attention to Detail : Ensuring accuracy in data migration, system configuration and testing. Availability for Flexible Shift : This role requires flexibility to work U.S. hours, including night shifts, to provide timely support to our clients. Technical and Industry Knowledge : Prior experience with U.S. healthcare billing and EHR systems is highly preferable, though training will be provided for the right candidate.

Roles and Responsibilities : To appoint & manage C&FA/Distributor/Dealer Network in the Territory of Operation. Ensuring achievement of Sales Targets (Monthly, Quarterly & Annually). Responsibilities to handle Marketing & Product Development Activities. Preparation of New Market Schemes for launching new products and to promote sales of existing products. Market analysis e.g. Market Size, Future Prospects and Competitors Analysis (Product, Planning, Activities & Promotional schemes). Planning according to changes in market scenario. Placement of right product in right place in proper market. Credit control management. Management of Market Development Activities. To motivate team members and to lead from the front. Desired Candidate Profile : Experience in Sales/ MBA (preferred)/ Any Post Graduates or Graduates. If you are interested, please mail your updated CV or resume on hr@paramountplasters.com or kindly spread the word. Thanks & Regards, Shivani Jaiswal Manager - HR Mob: +91-7898275500, 8269626102

Roles and Responsibilities : To appoint & manage C&FA/Distributor/Dealer Network in the Territory of Operation. Ensuring achievement of Sales Targets (Monthly, Quarterly & Annually). Responsibilities to handle Marketing & Product Development Activities. Preparation of New Market Schemes for launching new products and to promote sales of existing products. Market analysis e.g. Market Size, Future Prospects and Competitors Analysis (Product, Planning, Activities & Promotional schemes). Planning according to changes in market scenario. Placement of right product in right place in proper market. Credit control management. Management of Market Development Activities. To motivate team members and to lead from the front. Desired Candidate Profile : Experience in Sales/ MBA (preferred)/ Any Post Graduates or Graduates. If you are interested, please mail your updated CV or resume on hr@paramountplasters.com or kindly spread the word. Thanks & Regards, Shivani Jaiswal Manager - HR Mob: +91-7898275500, 8269626102

Roles and Responsibilities : To appoint & manage C&FA/Distributor/Dealer Network in the Territory of Operation. Ensuring achievement of Sales Targets (Monthly, Quarterly & Annually). Responsibilities to handle Marketing & Product Development Activities. Preparation of New Market Schemes for launching new products and to promote sales of existing products. Market analysis e.g. Market Size, Future Prospects and Competitors Analysis (Product, Planning, Activities & Promotional schemes). Planning according to changes in market scenario. Placement of right product in right place in proper market. Credit control management. Management of Market Development Activities. To motivate team members and to lead from the front. Desired Candidate Profile : Experience in Sales/ MBA (preferred)/ Any Post Graduates or Graduates. If you are interested, please mail your updated CV or resume on hr@paramountplasters.com or kindly spread the word. Thanks & Regards, Shivani Jaiswal Manager - HR Mob: +91-7898275500, 8269626102

Roles and Responsibilities : To appoint & manage C&FA/Distributor/Dealer Network in the Territory of Operation. Ensuring achievement of Sales Targets (Monthly, Quarterly & Annually). Responsibilities to handle Marketing & Product Development Activities. Preparation of New Market Schemes for launching new products and to promote sales of existing products. Market analysis e.g. Market Size, Future Prospects and Competitors Analysis (Product, Planning, Activities & Promotional schemes). Planning according to changes in market scenario. Placement of right product in right place in proper market. Credit control management. Management of Market Development Activities. To motivate team members and to lead from the front. Desired Candidate Profile : Experience in Sales/ MBA (preferred)/ Any Post Graduates or Graduates. If you are interested, please mail your updated CV or resume on hr@paramountplasters.com or kindly spread the word. Thanks & Regards, Shivani Jaiswal Manager - HR Mob: +91-7898275500, 8269626102

We are seeking a Senior Technical Support Analyst to troubleshoot complex issues, provide advanced customer support 24/7,perform RCA and ensure smooth IT operations. Strong problem-solving skills, expertise in s/m administration.

Dear Candidate, Job Title: Business Analyst (Bangalore, India) Experience: 3 months to 1 Year Work Mode - Hybrid ( 3 days from office) | Full-Time | Regular Shift Responsibilities: Gather and consolidate data from various sources. Analyze data to identify trends and patterns. Generate clear and concise reports. Develop data visualizations for presentations. Conduct research to support analysis. Collaborate with team members. Qualifications: Bachelor's degree in a related field. 3 months to 1 year of data analysis experience. Strong analytical and communication skills. Ability to consolidate data. Do Visit Our : Website - www.careernet.in Linkedin link - https://www.linkedin.com/company/wearecareernet/about/ Warm regards, Rupal Kanchan Associate Consultant rupal.kanchan@careernet.in

Zycus is looking to hire BE / MBA 2023 24 graduates as Trainee Product Technical Analyst and is organizing a Walk-In drive on 5th April, 2025 at our office in Mumbai, Seepz, Andheri East. In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application. Role & responsibilities As a Trainee Product Technical Analyst at Zycus, you will: Serve as Trainee Product Technical Analyst on Zycus Procurement Applications (Source to Pay) Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing Evaluate and suggest innovative solutions and workarounds for customer requirements Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc. Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customers business needs. Preferred candidate profile Education: MBA / Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT Experience Level: 0-1 years Strong written and verbal communication skills Willingness to work 24*7 shifts . Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems. Ability to collaborate with various internal and external stakeholders Ability to learn, execute and excel. Multitask and work with priorities Perks and benefits Salary Range: INR 4,50,000 to INR 5,50,000 Walk In Drive Date: Saturday 05th April, 2025 Time: 10:000 AM to 4:00 PM Venue: Zycus Infotech Pvt Ltd. Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096. Note: 1. Candidates need to apply for the job online before the Walk-in ( https://zycus.sensehq.com/careers/jobs/56973 ) 2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original 3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to email below documents in advance for gate pass to "seepz.consultant@zycus.com" Closet Entry: SEEPZ, Gate no -3 , Reception Contact: 022 - 66407676 Documents for gate pass 1. Copy of Aadhar Card 2. Passport Size Photographs 3. Contact Number 4. email Address Apply: https://zycus.sensehq.com/careers/jobs/56973 Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore

Plan and conduct financial audits to ensure compliance with established company policies and all legal requirements for group operations. Conduct internal audit visits to corner offices worldwide to track system improvements and outstanding issues.

The ideal candidate will engage with existing clients and assist the clients with all necessary paperwork, documentation, reports or any other service requirement. They should be confident with building new client relationship and maintaining existing ones. Job Description: - Interact with client's via-calls, emails at initial Stage. Research, contact potential clients to establish rapport and arrange meetings. - Increasing the value of current customers while attracting new ones. respond effectively with a plan of how to meet these. - Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business. - Work strategically - carrying out necessary planning in order to implement operational changes. - Presenting PPT to clients regarding benefits of financial life planning. - Understanding the Client requirement and accordingly recommending him Finnovate plans/products/services. - Converting the client and onboarding the client. Education And Experience: - At least 2 years' experience in client acquisition and sales would be preferred. Fresher can also apply Key Competencies: - Communication skills / Presentable. - Information gathering and analyzing skills. - Problem analysis and problem-solving skills. - Attention to detail and accuracy. - Preferred industry - Banking / Wealth Management Firms/Broking Responsibilities - Build relationships with prospective clients - Maintain consistent contact with existing clients - Manage sales pipeline - Analyze market and establish competitive advantages - Track metrics to ensure targets are hit

WHAT WILL BE YOUR MISSION AT SLURRP FARM? - The Product Manager is responsible for both product planning and product marketing of Slurrp Farm's D2C Website - Build Slurrpfarm's online presence while maintaining efficiency and ROI - Use data supported marketing to identify trends and key opportunities for innovation across buyer's journey OUTCOMES: WHAT ARE YOU GOING TO DO AT SLURRP FARM? Improve website conversion and double it within the next 12 months by focussing on the customer UI/UX (Double it to 2%, which is very achievable) - Shopify+ experience to execute an end to end customer centric D2C strategyfor Slurrp Farm, while co-ordinating external IT teams and internal Brand team - Identify key user behaviour trends and keep adjusting website and keep it up to date - Track and keep a dashboard of key financials that the team need on a daily/weekly/monthly basis and ensure these are kept up to date by you Project Management skills - Strong project management skills to liase with Shopify developers, and other relevant third parties - Able to evaluate technology and process alternatives COMPETENCIES ROLE RELATED COMPETENCIES Co-ordinate with various stakeholders - Must be customer focused with demonstrated ability to form productive relationship with a wide constituency, including colleagues, IT team and project leaders - Strong consultative skills, problem analysis, negotiating and influencing skills to work with external consultants Partner cross functionally with Brand, Product and Website teams - Partners with a broad cross section of to deliver a robust high quality digitized D2C; be up to date with all teams and website to reflect the latest information - Collaborates with manager to create clear outcomes, project scope, approach, and business case Reporting on daily, weekly and monthly basis Develop reports on performance of campaigns at various frequency Proposition of strategies and projections for coming months 1. Experience 2. Analytical skills 3. Organisation Skills 4. Tenacity and Relenteless Energy 5. Proactivity 6. Critical thinking - You bring deep understanding of Product manager for a D2C or at an ecommerce marketplace You are able to structure and process qualitative or quantitative data, and draw conclusions from it. Exhibit a probing mind and achieve penetrating insight. You are numbers focussed always - Your ability to plan, be organised and be on top of schedules is exceptional. You are proactive, focus on key priorities - You are very focussed on making your targets, and relentlessly chase the goal - You understand your mission and outcomes, and act proactively. You do not need to be chased or told what to do; instead you bring your ideas to the company You are a logical thinker and a naturally deep thinker - we will interview you for this CULTURE COMPETENCIES 1. Customer Obsessed 2. 100% Commitment 3. Lifelong Learner 4. Bias for Execution 5. Agile 6. Honest and Integrity 7. Teamwork

Resolve technical issues related to hardware & software, remotely Respond to Customer Queries within TAT Conduct training session for new team members Documenting each issue with solution by updating internal database Skills - MySQL, SQL Server

Job Title: Executive Assistant to CEO Location: Hyderabad (On-site preferred) Company: Vanix Technologies Pvt. Ltd. Department: Office of the CEO Reports To: Chief Executive Officer Role Overview As the Executive Assistant to the CEO, you will act as a trusted partner and strategic enabler to the founder-CEO. You will play a critical role in ensuring smooth execution of high-priority initiatives, managing cross-functional coordination, and driving operational efficiency across the CEOs office. This is a high-impact role, ideal for someone with strong business acumen, strategic thinking, and the ability to work in a fast-paced, high-growth environment. Key Responsibilities Strategic & Operational Support Act as a liaison between the CEO and internal/external stakeholders. Prepare briefing documents, pitch decks, reports, and meeting notes. Track key OKRs and initiatives driven by the CEO’s office. Support in strategic projects, product launches, and investor communications. Calendar & Communication Management Manage and prioritize the CEO’s schedule, meetings, travel, and events. Draft and manage professional communications and follow-ups. Ensure timely preparation and coordination for meetings and conferences. Business Research & Reporting Conduct market, partner, and competitor research as needed. Compile insights, strategic notes, and business reports for decision-making. Support investor relations, partnership documents, and client proposals. Internal Program Management Coordinate across cross-functional teams on behalf of the CEO. Ensure timely execution of internal initiatives and project updates. Assist with talent hiring efforts and leadership coordination where required. Key Qualifications & Experience Bachelor’s/Master’s degree in Business, Engineering, or related fields. 2–5 years of experience in a similar role, preferably in startups, tech, or consulting. Exceptional written and verbal communication skills. Strong analytical, organizational, and problem-solving skills. High emotional intelligence and ability to handle sensitive information confidentially. Proficiency in Chatgpt and AI tools, MS Office, Google Workspace, and project collaboration tools (e.g., Notion, Slack, Trello, Asana). Why Join Vanix? Work directly with visionary leadership and make real impact. Be part of a fast-growing, deep-tech startup solving real-world problems. Opportunity to grow into strategic leadership or business roles in future. Competitive compensation with performance-based incentives. If you're someone who thrives on responsibility, attention to detail, and strategic execution, this role is the gateway to immerse yourself in the core of a technology company’s growth journey. To Apply: Email your resume with a brief statement of interest to [ronak@vanix.in].

Pragyan School is looking for TGT Maths Professional to join our dynamic team and embark on a rewarding career journey. Teach Mathematics subjects to secondary school students. Create interactive lesson plans and instructional materials. Assess student understanding through tests and assignments. Provide personalized support and guidance to students. Foster critical thinking and problem-solving skills. Collaborate with colleagues on curriculum development and instructional strategies. Participate in professional development activities.

MD infosystems pvt. ltd. is looking for Dot Net Developer to join our dynamic team and embark on a rewarding career journey. Participate in requirements analysis Collaborate with internal teams to produce software design and architecture Write clean, scalable code using .NET programming languages Test and deploy applications and systems Revise, update, refactor and debug code Improve existing software Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support

MSys Tech India Pvt. Ltd. is looking for Application Support Analyst III to join our dynamic team and embark on a rewarding career journey. A support analyst, also known as a technical support analyst or help desk analyst, is a professional who provides technical assistance and resolves issues for customers or internal users of a product, software, or service The primary responsibilities of a support analyst typically include:Issue Resolution: Support analysts handle customer or user inquiries and troubleshoot technical issues They investigate problems reported by users, identify the root cause of the issue, and provide solutions or workarounds to resolve the problem This may involve remote assistance, phone support, email communication, or using a ticketing system to track and manage support requests Customer/User Interaction: Support analysts engage in effective and empathetic communication with customers or users They listen attentively, ask relevant questions to understand the issue, and provide clear instructions or explanations to help users resolve their problems They maintain a professional and friendly tone throughout the interaction Technical Expertise: Support analysts possess in-depth knowledge of the product or service they support They are familiar with the software, hardware, or systems involved and stay updated with the latest features, updates, and known issues They may collaborate with development or engineering teams to escalate and resolve complex issues Documentation and Knowledge Base: Support analysts contribute to the creation and maintenance of documentation, knowledge base articles, FAQs, or user guides to help users find answers to common questions or self-resolve issues They document solutions for common problems to build a knowledge repository for future reference Escalation and Collaboration: If an issue cannot be resolved at the support analyst level, they escalate it to higher-level support or development teams They effectively communicate the problem details and provide any relevant information or logs to aid in the escalation process Support analysts collaborate with other teams to ensure timely and effective resolution of complex issues

Role & responsibilities The primary responsibility includes analyzing data, proposing product improvements, and setting up a product roadmap. Interact with global clients to understand their pain points, prioritize product features based on the inputs from clients and other stakeholders to develop and improve product features. Support senior product managers in translating business requirements into product documentation, provide PRDs to the designers and work with them to roll out the designs. | Engage with cross-functional teams to deliver the product to the market on time. Qualification & Skills: Bachelor's degree, MBA & B Tech degree preferred from a Tier 1 college is a plus. Experience with SQL/R/Python and analysis tools is a plus. Excellent problem-solving with proven analytical and quantitative skills is required. Outstanding business acumen with experience in the parking industry should be eager to explore and learn about the market. Must have the capability to juggle multiple projects with a strong bias toward data-driven decision-making and the ability to influence cross-functional teams. Have the experience of working with engineering teams to define, scope, and prioritize product requirements. Possess leadership qualities, excellent collaborator, and interpersonal skills Preferred candidate profile: SAAS Product, B2B Product, Minimum 3 Years experience in Product management. Perks and benefits: Food, Health Insurance, Onsite travel, Growth, Bonus, work friendly enviorment.

Provide technical support for hardware, software, and network issues. Troubleshoot and resolve IT-related problems for users. Install, configure, and update systems and applications. Document issues and solutions for future reference.

RSM currently has openings for business-minded individuals to join our Managed Application Services practice as a NetSuite supervisor on Oracle NetSuite product. We with our clients' executive leadership teams to achieve their business objectives through innovative solutions that align people, processes and technology. As a Consulting Supervisor, you will receive mentoring from our experienced team and have access to a variety of technology and training to jump start your career. You will be exposed to several aspects of all our Consulting Practices including: Engaging with field consultants and ensuring Business objectives are aligned with IT Strategy Business solutions and operations best practices Consulting process, tools and methodologies Leveraging technology to drive business operations efficiencies Responsibilities: Designing and coding solutions using Oracle NetSuite SutieScript and native functionality to meet business objectives. Troubleshooting business application issues Providing client remote support Understanding how to obtain client business requirements and applying them to Oracle NetSuite. Participation in project scoping and solution development Adopting and learning new technologies Working and interacting with various teams and third parties in the configuration of their Oracle NetSuite system Manages the scope, budget, and controls change management of the project Understand functional and technical requirements Create time estimates for development Manage development efforts and report status updates, using the systems and following firm established processes Perform unit testing/QA of development to ensure the business requirements are being met as requested Perform solution and/or code reviews when applicable ensuring best practices are being met Basic Qualifications: 5+ years of development and design experience within NetSuite, including advanced scripting and integrations Understanding and experience with NetSuite SutieScript Expertise in dealing with NetSuite Concurrency Limits Strong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSD Proven record in designing and implementing integrations across multiple vendor products Extensive experience with various deployment methodologies, including manual deployments and SDF Exceptional customer-facing skills, with the ability to conduct stakeholder interviews and capture requirements. Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs. Thrive on working in a fast-paced environment Ability to multi-task through various work assignments and changing priorities Receptive to feedback Strong analytical skills Preferred Qualifications: Strong judgment, issues management, and problem analysis techniques Basic understanding of business processes and concepts in process redesign NetSuite Application Developer Certification Experience IPaaS solutions such as Boomi, Jitterbit MuleSoft and Celigo Strongcomputer skills, including MS Office Ability to work as an effective member of a team Motivated to work in a fast-paced environment Strong organizational and communication skills Technology skills

Customer Service Representative Name:Customer Service RepresentativeRole:Customer Service/ SupoortIndustry:Logistics, CourierLocation:Udaipur (Rajasthan)Job Type:Full TimeExperience:2- 5yearsSkills:Customer service,customer support, Follow ups,Issue Resolution,Storage & Inventory ManagementSalary:Best in the industryEducation:Any Graduate, MBA Description: Customer Service Representative is responsible for providing exceptional service and support to clients throughout their relocation process. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks,efficiently in a fast-paced environment. Client Communication: Serve as the primary point of contact for clients, addressing inquiries via email and sending an introduction email. Provide detailed information regarding services, shipment modes, documentation, and timelines. Coordinate client consultations and follow-ups to ensure smooth transitions during relocations. Relocation Coordination: Assist clients in understanding the full range of relocation services, including groupage, full container load (FCL), and car import/export processes. Guide clients through necessary paperwork (customs forms, shipping documents) and ensure all documentation is accurate and submitted on time. Issue Resolution: Manage client concerns, complaints, and challenges with professionalism and efficiency. Troubleshoot issues related to shipments, storage, or customs, liaising with relevant departments to provide timely resolutions. Documentation & Record Keeping: Maintain comprehensive client records, including service requests, shipments, storage details, and feedback.Ensure all necessary documents for international and domestic shipments are completed accurately and in accordance with local regulations.

Description About The Role 7 to 8 years of experience working as Peoplesoft Finance Business Analyst. Must have Very good knowledge of AP, AR, Billing, Project Costing, Customer Contracts, Resource/Program Management modules Must have hands-on experience working in Agile methodology, PI Planning, Sprint cycles, backlog prioritization and feasibility analysis of client requirements Must have worked in client facing position Must have very good communication Exposure to HP-ALM or some other testing tool is essential Flexible on work timings Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills PeopleSoft FMS Languages RequiredENGLISH Role Rarity To Be Defined

Role & responsibilities Social Media Manager: Should be updated abut social media trends & Research Creativity: Social media managers need to come up with fresh ideas for content, campaigns, and initiatives to keep users engaged. Writing & Copywriting: Crafting compelling and engaging content for various platforms is crucial, requiring strong writing and copywriting skills. Analytical Skills: Understanding and interpreting social media data to measure campaign performance and make data-driven decisions is essential. Communication Skills: Effective communication is vital for engaging with audiences, responding to comments, and building relationships. Project Management: Social media managers often handle multiple campaigns and tasks simultaneously, requiring strong project management skills to stay organized and on track. Customer Service: Responding to inquiries, addressing concerns, and providing excellent customer service on social media channels is an important aspect of the role. Adaptability: The social media landscape is constantly evolving, so managers need to be adaptable and able to quickly learn new platforms and trends. Community Management: Building and nurturing a community around a brand on social media requires strong community management skills. Technical Skills: Familiarity with social media management tools, analytics platforms, and basic graphic design software can be helpful. Time Management: Social media managers often juggle multiple tasks and deadlines, so strong time management skills are essential. Business Acumen: Understanding business goals and how social media can contribute to achieving them is important. Preferred candidate profile 3-5 Years of experience Perks and benefits

Responsibilities: The Problem Management Problem Analyst is accountable for driving availability by being responsible for eliminating risks to the availability of IT systems. In this role you will partner with technical SMEs and uncover root cause of major incidents, then defining and closing gaps of technical risks in the environment. The Problem Analyst is aligned with domain subject matter experts and will partner to organize, escalate, ensure leadership visibility on outstanding risks, and preventing the recurrence of managed incidents in the environment. The Problem Analyst will have exposure to senior management, technical SMEs, and the authority to escalate requests to reduce risk as quickly as possible. Qualifications Required Skills: Direct oversight of critical problems (i.e. problems related to critical managed incidents) in the Problem Management Process Management including determination and completion of tasks including but not limited to related root cause identification, root cause elimination, monitoring and alerting, escalation, and testing, to ensure there are no repeat incidents. Empower resources involved in the Problem Management lifecycle by removing roadblocks and engaging management to facilitate completion of tasks. Assisting with appointing and identifying resources to complete Problem tickets and managing the resources assigned to the Problem Management process. Liaise with all problem resolution groups to ensure swift resolution of problems within service level targets Liaise with suppliers, contractors, etc. to ensure that third parties fulfill their contractual obligations with regards to resolving problems and providing problem-related information and data Arrange, run, document, and coordinate all follow-up activities relating to major problem reviews Establishing rapport and close collaborative relationship with the service managers and production support leads and have high level familiarity with the applications and services. Visibility at a senior management level, including presenting critical problems at daily and weekly review with senior management. Monitoring the Problem Management process, using Key Performance Indicators (KPIs) and reports Awareness of the customers business priorities, objectives and business drivers to help prioritize root cause identification and elimination against those priorities and objectives. Coordinating interfaces between Problem Management and other IT Service Management (ITSM) processes Ensuring data accuracy and currency for Problem tickets. Strong Resource Management skills to provide oversight into resources involved in the Problem Management process. Strong facilitation skills to enable quicker root cause identification and elimination by the resources involved in the Problem Management process. Good influencing and negotiation skills to lead matrixed teams. Ability to exhibit technical agility and ability in all supported areas. Ability to exhibit organizational agility and acuity to assist with the completion of problem tasks and handling any escalations as necessary. Competencies: Customer Focus Managing Vision and Purpose Organizational Agility Technical Agility Perseverance Interpersonal Savvy Problem Solving Qualifications: Exposure to several Service Desk support models Demonstrated ability and experience in providing cross-organizational leadership Demonstrated ability and experience in understanding drivers to business event readiness (eg, 1/1 Readiness) Required Experience & Education: 13-16 years of total experience required. 4-6 years of progressive hands-on ITIL experience (ITIL Foundation v4 required) 2-3 years as an ITIL Process SME in either Incident, Problem, Availability or Change Management BA / BS degree or higher strongly preferred in Computer Science or related degree.

Job Summary: We are seeking a knowledgeable and customer-focused Product Consultant to guide customers in selecting the best healthcare, wellness, and fast-moving consumer goods (FMCG) products that meet their needs. The ideal candidate will have excellent communication skills, a strong understanding of healthcare and FMCG products, and the ability to deliver exceptional customer experiences. Key Responsibilities: Engage with customers to understand their healthcare and FMCG needs, providing tailored product recommendations. Demonstrate in-depth knowledge of the companys healthcare and FMCG products, including medical devices, pharmaceuticals, supplements, wellness solutions, personal care, and household goods. Assist customers in making informed purchasing decisions by explaining product features, benefits, proper usage, and health advantages. Stay up to date with healthcare and FMCG market trends, industry regulations, and competitor offerings. Provide post-purchase support and guidance to ensure customer satisfaction. Maintain strong relationships with customers and foster trust in healthcare and FMCG solutions. Collaborate with the sales and marketing teams to improve customer engagement strategies. Assist in product demonstrations, promotional events, health-related campaigns, and in-store activations. Process transactions and maintain accurate records of sales and customer interactions. Gather customer feedback to contribute to product development and improvement. Qualifications and Skills: Previous experience in healthcare and/or FMCG sales, product advisory, or customer service is preferred. Strong knowledge of healthcare and FMCG products, including their applications and benefits. Excellent communication and interpersonal skills with a customer-centric approach. Ability to assess customer needs and provide suitable recommendations. Problem-solving skills and the ability to handle customer concerns professionally. Familiarity with healthcare regulations, medical product compliance, and FMCG supply chains is a plus. Proficiency in using CRM software or other sales-related tools. Bachelor's degree in any field is preferred. What My Senz Offers: Competitive remuneration with performance incentives. Continuous professional training and skill development. A supportive, innovative, and growth-oriented work environment. Opportunity to grow professionally within an expanding brand committed to healthcare excellence. How to Apply: Send your resume and cover letter to contact@nortecglobal.com and 7305418309 with the subject line "Application for Product Consultant" For reference : www.nortecglobal.com.

The ideal candidate will engage with existing clients and assist the clients with all necessary paperwork, documentation, reports or any other service requirement. They should be confident with building new client relationship and maintaining existing ones. Job Description: - Interact with client's via-calls, emails at initial Stage. Research, contact potential clients to establish rapport and arrange meetings. - Increasing the value of current customers while attracting new ones. respond effectively with a plan of how to meet these. - Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business. - Work strategically - carrying out necessary planning in order to implement operational changes. - Presenting PPT to clients regarding benefits of financial life planning. - Understanding the Client requirement and accordingly recommending him Finnovate plans/products/services. - Converting the client and onboarding the client. Education And Experience: - At least 2 years' experience in client acquisition and sales would be preferred. Fresher can also apply Key Competencies: - Communication skills / Presentable. - Information gathering and analyzing skills. - Problem analysis and problem-solving skills. - Attention to detail and accuracy. - Preferred industry - Banking / Wealth Management Firms/Broking Responsibilities - Build relationships with prospective clients - Maintain consistent contact with existing clients - Manage sales pipeline - Analyze market and establish competitive advantages - Track metrics to ensure targets are hit