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0.0 - 3.0 years
1 - 4 Lacs
kolkata
Work from Office
Candidates should have Excellent English Communication Skills and Excellent Typing skills. Desired candidate Profile : H.Sc / Graduate freshers with good communication. US healthcare Exp will be an advantage. Knowledge of basic computer operations. Willingness to work in the late evening and night shifts. Courteous with strong customer service orientation. Good listening and speaking skills. Typing speed 30/90% SVAR test mandatory. Work from office only. Mandatory Skills: Member Inbound.
Posted Date not available
0.0 - 3.0 years
3 - 6 Lacs
mumbai
Work from Office
H.Sc / Graduate freshers with good communication. US healthcare Exp will be an advantage. Knowledge of basic computer operations. Willingness to work in the late evening and night shifts. Courteous with strong customer service orientation. Good listening and speaking skills. Typing speed 30/90% SVAR test mandatory. Mandatory Skills: Member Inbound.
Posted Date not available
0.0 - 1.0 years
2 - 3 Lacs
bengaluru
Work from Office
Simplilearn prides itself to be World's #1 Online Bootcamp. Simplilearn enables professionals and enterprises to succeed in the fast-changing digital economy. The company provides outcome-based online training across digital technologies and applications such as Big Data, Machine Learning, AI, Cloud Computing, Cyber Security, Digital Marketing, and other emerging technologies. Based in San Francisco, CA, and Bangalore, India. Simplilearn has helped more than 1 million+ professionals and 1000 companies across 150 countries get trained, acquire certifications, and reach their business and career goals. The company's high-engagement curriculum blends self-paced online learning, instructor-led l...
Posted Date not available
2.0 - 4.0 years
5 - 9 Lacs
mumbai, new delhi, pune
Work from Office
Education QualificationBachelor DegreeSkill Set Required Must have Good Communication skills - Verbal & Written Good listening skills and strong communication abilities Freshers with communication skills also can apply. Age should be 21-30 years only (Male & Female Both can apply) Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person Should have a fair working knowledge of MS Office applications (MS Excel, Word, PowerPoint). Primary Responsibilities Handle inbound/outbound Video calls of the customers to complete the full Video-KYC Verify the details submitted by the c...
Posted Date not available
1.0 - 3.0 years
2 - 4 Lacs
noida, uttar pradesh
Work from Office
About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. About the role We're looking for a highly motivated and experienced Ambassador Program Manager to drive the growth and success of our influencer and ambassador initiatives. In this role, you will be instrumental in expanding our reach, fostering strong creator relationships, and ensuring high-quality content that resonates with ...
Posted Date not available
1.0 - 4.0 years
8 - 13 Lacs
pune
Work from Office
Associate - Platform Support JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22699 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. What youll do Handle request escalation from multiple sources like email, telephone, and cases. Input requests into problem tracking database and assign Tier 2 group for resolution. Solicit user feedback of services to upgrade service quality. Troubleshooting IT-related issues for a user population of ZS employees and clients ...
Posted Date not available
0.0 - 3.0 years
1 - 2 Lacs
mumbai
Work from Office
About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused to...
Posted Date not available
0.0 - 3.0 years
1 - 2 Lacs
panipat
Work from Office
About The Role JOB DESCRIPTION : "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused t...
Posted Date not available
1.0 - 6.0 years
2 - 3 Lacs
chennai
Work from Office
About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfactio...
Posted Date not available
1.0 - 5.0 years
1 - 5 Lacs
pune
Work from Office
About The Role Area Manager Customer Care Rest of Maharastra Grade M4 Leading a team of Approx7 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end and incorporate changes for improvement. Ensure we maintain benchmark TNPS score of +65 Process modifications and Business Process Reengineering to bring about efficiency in process an...
Posted Date not available
0.0 - 3.0 years
1 - 2 Lacs
kolkata
Work from Office
About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus
Posted Date not available
0.0 - 3.0 years
1 - 2 Lacs
rajkot
Work from Office
About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus
Posted Date not available
1.0 - 6.0 years
2 - 3 Lacs
kolkata
Work from Office
About The Role JDPRM- HH Develops new and expands existing High Net worth Customer relationships forliabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfactio...
Posted Date not available
0.0 - 3.0 years
1 - 2 Lacs
pune
Work from Office
About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements: "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement...
Posted Date not available
0.0 - 3.0 years
1 - 2 Lacs
surat
Work from Office
About The Role "¢ Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). "¢Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT "¢Digital Adoption for all Retail Asset Clients "¢Achieve Cross sell Targets set as per KRA"™s "¢Quality of Service Request and Resolution as given to customers. Job requirements "¢Some experience in Customer Service would be an added advantage "¢Believes in team work "¢Taking ownership of customer issues and taking them to end to end resolution "¢Apply best practices and focus on areas of improvement "¢Focused towards achievement ...
Posted Date not available
2.0 - 4.0 years
0 - 0 Lacs
chandigarh
Work from Office
Role & responsibilities Understand clinical documentation workflows especially OASIS Start of Care (SOC) reviews and coding processes Partner with internal reviewers, QA analysts, and coders to document pain points, time-consuming steps, and repetitive logic Translate real-world challenges into clear product requirements for the engineering and AI/ML teams Work with engineering to design, test, and roll out AI-powered tools that reduce reviewer effort while ensuring clinical accuracy and compliance Develop and track product metrics (e.g., time saved per chart, error rates, user satisfaction) Support UI/UX improvements to improve ease of use for clinicians and reviewers Lead product testing, ...
Posted Date not available
0.0 - 1.0 years
0 - 3 Lacs
nashik
Work from Office
A Quality Production Maintenance job description typically outlines responsibilities focused on ensuring product quality, optimizing production processes, and maintaining equipment.
Posted Date not available
3.0 - 8.0 years
2 - 6 Lacs
kolkata, mumbai, new delhi
Work from Office
As the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical Support/Services organization. Analyze, diagnose, debug and solve complex issues customers sometimes experience while using our products Take ownership of escalations and effectively drive the issue to a timely resolution, both offline or via online sessions with customers Create and implement any necessary diagnostic tools, patches, and fixes Develop a working solution based on the root cause you discover, or escalate to R&D teams Act as the technical focal point for coordinating with the R&D teams helping you resolve the customer issue Ident...
Posted Date not available
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