Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Specialist, Desktop Technical provides second level support to internal partners and 3rd party engineers regarding the company products, and to get along with customers to resolve complex issues. To perform customer site maintenance and repair activities. The role demonstrates innovative technologies to ensure global consistency of support tasks. Responsibilities: Respond to customers’ enquiries related to information, product functionality and fault calls resolving as many queries as possible on the first interaction. Logging and classifying all calls and requests for assistance in the customer relationship management system. Filter and raise enquiries relating to other aspects of the LSEG business and handover to the appropriate department. Lead the resolution process for customers relating to data and applications, and technical for LSEG products and services. Track enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction. Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur. Identify and raise problems affecting a number of customers or influencing the timely resolution of one customer’s enquiry. This would include critical issues to the team leader and other support, sales, engineering, or resolver groups as appropriate. Ensure each customer contact is handled in a manner consistent with the Refinitiv brand and values to maintain customer satisfaction and retention. Recognize and raise recurring problems, inferior processes, or outdated procedures. Accept additional projects or areas of responsibility that will improve the team’s performance. Proactively contribute to the Frontline Support team and the achievement of its goals. Qualifications: Experience in a customer service or contact center environment preferred. Previous experience in the financial or IT industry is desirable. Knowledge of desktop offerings whether deployed or managed (SaaS) is an advantage Comfortability around remote fix on a desktop environment Understanding of client needs. Focus on delivering results. Detail orientated with sound information probing skills. Good problem management and analytical skills Highly motivated and able to meet scheduled deadlines in a fast-paced, service-driven environment Proven strong customer service orientation Ability to communicate and engage effectively, verbally and in writing, in English with customers and colleagues. Willingness to undertake additional projects and responsibilities from time to time. Flexibility with work hours – including rotational shift work, plus weekends and holiday. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job ID: [[5019]] Alternate Locations: [[Chennai]] Newell Brands is a leading $8.3B consumer products company with a portfolio of iconic brands such as Graco®, Coleman®, Oster®, Rubbermaid® and Sharpie®, and 25,000 talented employees around the world. Our high-performance culture, unparalleled curiosity about the world around us, and talented people fuel our success. Our culture is enabled through our core values which guide all we do and how we win as One Newell. They are Integrity, Teamwork, Passion for Winning, Ownership & Leadership. Reynolds is a subsidiary of Newell Brands, one of the most transformative consumer product companies in the world. For over 100 years, the company has grown through brands they are privileged to bring to consumers worldwide. With products in nearly 200 countries, over 100+ brands and 31,000+ happy employees worldwide, Newell is committed to enhancing the lives of customers with innovative products that create moments of joy. Named after Milton Reynolds (1892-1976), entrepreneur and manufacturer of the first ball point pen, the first Reynolds pen debuted in New York at the 32nd Street store on the morning of October 29, 1945. The day the pen went on sale, an estimated 5,000 shoppers stormed the shop, and approximately 50 NYPD officers had to be dispatched for crowd control. Beginning with the debut in 1945 of its iconic 045 writing pen, Reynolds has continued to provide high-quality writing instruments to consumers globally. Today, Reynolds is one of the most well-known brands in the Indian market with fabulous top-of-mind awareness and carries various much-in-demand products that include Trimax, Racer Gel, Jetter Classic, Brite and Champ. Reynolds Pens are now the favorite pens among millions in India and around the world. As a Product Lifecycle Management (PLM) Associate Engineer, you will get an opportunity to work with all the wonderful people who create, develop, and build our products, and help manage a team of other contributors to our success. You will help ensure that our products conform to the highest quality and safety standards, bridge together different disciplines and help us become truly one company. The PLM Associate engineer will be responsible for the critical duty of supporting the creating and maintenance of Bills of Materials and Change Management processes for a variety of our products in addition to uploading CAD objects. We welcome previous experience with Product Lifecycle Management systems and familiarity with developing consumer products. Our Product Lifecycle Management system is growing, and we welcome new team members to help us fill the gaps in our growing PLM team. Good Knowledge of Product lifecycle management Must be proficient in ECN, handling Bill of materials & good at Microsoft Excel Demonstrates computer literacy in CAD (Creo preferred) Demonstrates basic understanding of applicable manufacturing processing. Demonstrates strong interpersonal skills & ability to perform in a team environment. Demonstrates Good verbal and written communication skills Business Acumen: Understands how the PLM activities that the team support on day-to-day basis adds value to the Business. Should be able to complete work in a timely manner and keep larger tasks on track. Identifies own key assignments, schedules, and process steps. Demonstrates the ability to estimate the time and resources required to complete tasks. Identifies issues and communicates with decision-makers in the team when a decision needs to be made Technical Leadership: Assists R&D team in the technical documentation of projects. Basic Understanding of product development lifecycle and NPD and NPD Express projects within Newell Brands. Basic Understanding of product deliverable documents and should be able to audit the same before release in WC using appropriate checklists. Support R&D teams in developing and maintaining Bills of Materials, creating, updating Finished Goods, Semi Finished goods, Create/Update Colour Variants to maintain and/or update products of live products in Windchill (PLM) system. As Change Analyst1 , should understand and implement Engineering Change Request (ECR) creation & Audit As Change Analyst2 , should understand and implement Engineering Change Notice (ECN) creation & implementation tasks routing and complete the tasks assigned by CA3 Competent in creation and updation of drawings and parts using Creo & solidworks Problem Solving : Assists with the implementation of existing technologies on a project level to meet project objectives. Uses a disciplined approach and multiple methodologies to assist in analysis and determination of preferred solutions to technical challenges. Compiles test results to provide data for use in solving problems & Collaborates with Engineers to develop optimal solutions by capturing the windchill issues/ errors and discussing the same. Should be able to identify discrepancies in WC structures, documents and discuss with Engineer to provide solutions to counterparts. Should be able to learn additional systems like SAP, FlexPLM that can be helpful in gathering the necessary information for generating correct Bills of Materials. Communication: Emphasizes the most important facts or features of PLM Windchill. Prepares and delivers formal presentations with organizing key points and supporting information for a topic as appropriate for the audience. Should be able to further simplifies explanation when needed. Uses feedback on own presentations to improve. Regularly presents ideas or suggestions to associates in persuasive terms. Influences others during the decision-making process. Uses active listening skills and probing techniques to surface opportunities to influence. Demonstrates sensitivity to speakers by positive language, both verbal and non-verbal. Organizational Agility: As a PLM Assoc Engineer, you will be executing the project documentation tasks related to and updating windchill objects: Should be able to describe the changes to be done after audit and seek help in correcting the same by XF teams. Should Follow-up with cross functional teams for the pending documents/ corrections. Should have good Oral and written Communication skills. Should have good listening techniques such as paying attention and confirming understanding. Should have basic presentation skills and support the team in making basic presentations for Queries, Proposals for XF teams. Should have basic Excel and reporting skills and support the team to maintain required trackers for monthly metrics. Technical Mastery: Able to recommend the architecture of the windchill system contexts & define access for a new set of process. Leads application of basic principles to solve windchill routing issues, access issues or Bugs and would be able to take help of E-IT team to solve the same. Understands all phases, activities, and deliverables of product development. Understands the practices followed by different Businesses within Newell and would recommend the best practices to be implemented across maintaining product integrity Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments.

The Representative Customer Service position interfaces with customers via inbound calls. This position provides customer service support and Travel bookings services. Experience Travel booking experience ( Amadeus / galileo/ sabre ) Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle bookings from customer and resolve the same independently Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Night shift Rotational shift Work Location: In person

Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Min Ability to use the Desktop Computer system Technical Test >=7/10 Basic IT & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test >=25 Process Specific Min Process Knowledge - Will be provided based on the Desktop procedures provided for training by the client. Please review JD for details on process Process Training and Assessments 80% Process Knowledge Systems Training - Training will be provided on clients proprietary mainframes and systems Quality and Compliance Training - Overview on client quality, compliance laws and regulations will be provided . Executives will be trained on Fatal Errors, Escalation procedures and Exl's company quality policy, call quality form Client Specific Min British Gas requires all agents to have excellent spoken English and should be able to communicate correctly and clearly. They are particular about agents ability to converse in correct English, rate of speech, grammar and clarity Soft Skills Min Excellent Spoken English Ability to communicate correctly and clearly (grammatically and contextually correct) - FAILING IN GRAMMAR OR ACCENT - DO NOT HIRE CET Hiring Accent 75% Voice Modulation 80% Grammar 85.00% Listening Skills 85% Rate of speech 75% Customer Service Focus - Ability to clearly understand the customer and empathize with him/her, ability to ask probing questions and record details, ulimately scoring high on customer experience Customer Service Skills 85% Telephone Etiquette 75% Good analytical skills. Reasoning Test 85% Desired Skills Questioning, Reasoning and Analytical Psychometric Test Monthly Evaluations done by the Mgr and/or the AM and the susequent rating given Adaptable and Flexible Self Discipline, Listening & Patience Commitment and Drive for results. Assertiveness Show more Show less

Position Overview Job Title: Nostro Management, VP Location: Bangalore, India Role Description Division Overview At Deutsche Bank Ivestment Banking (IB) Operations is part of the broader CB, IB and CRU Operations division and it provides the support and control infrastructure that enables the bank to develop and deliver financial products throughout the world. Within IB Ops, professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Margin & Treasury Operations (MTO) comprises of two primary function- Collateral Management & Valuations (CMV and Treasury Operations. Treasury Operations includes Money Market Operations and Nostro Management. Nostro Management operations is responsible for providing a sound cash management capability to manage the movements of cash within DB which is critical for the bank to effectively manage its liquidity. We use the Global Cash Management System (GCMS) to capture contractual flows from various front and back office systems real-time to forecast timely funding requirements for Nostros / Central Banks based on settlement and follow up with the Traders / Desk, etc. as per requirement. The NM ops team in India supports the APAC, EMEA and Americas regions. Position Description Scope of Role Directly responsible for managing the function Efficiently manages initiatives and prioritizes work load to ensure goals are met Develop and implements new processes/procedures to improve operational efficiency and reduce risk Collaborate across teams / functions / regions Key Expectations: Background Treasury or Liquidity Management. Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance. Exceptional communication skills – verbal, written and presentation. Independent problem solver who demonstrates accountability as well as execution capability. Ability to independently coordinate and manage work requirements across multiple business areas and functions. Ability to work in a fast-paced, highly regulated environment. Ability to connect with people as well as desire to learn process flows. Dedication to servicing a demanding internal and external client base. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities CORE RESPONSIBILITIES: The person will be providing oversight and governance for Nostro Management processes that typically have a high level of client servicing, monetary exposure, regulatory risk and reputational /financial loss due to transaction nature, which can impact client relationships. Responsible for day to day running of Nostro Management function globally and line management of 40+ team members. Re-engineering the current process to meet the changing needs of the business. Leading/contributing to various projects which are kicked off in the department to increase efficiency in the process. Responsible to ensure daily tasks are carried out effectively, efficiently and accurately protecting the Bank to any financial and Regulatory risks Responsible for Timely delivery of daily/Weekly /Monthly audit requests processing / customer query resolutions within provided Benchmark with the expected fashion. Complete and Confirm all the activity and escalation of outstanding trade queries as per processing queues Maintain the Quality and completeness as required by the business. Expected to monitor KPIs and KRIs of the process. Lead and contribute to Global initiatives that could be strategic and tactical in nature Should have detailed understating of Funding, reconciliations, settlements processes Strong operations management and project management skills are required. Ability to work independently and deliver results in a high-pressured environment. Ability to understand process risks and ensure timely reporting and escalation of critical risks & non-compliance with policies, standards, and limits. Ability to challenge the status quo and drive automation/process efficiency. Strong attention to detail and accuracy with an ability to notice discrepancies/issues. Strong verbal and written communication skills and effective interpersonal skills. Ability to ask probing questions to gather information and resolve issues and where appropriate, able to articulate own position and reach a consensus in the light of differing views. Close interaction with regional and global teams to ensure consistency in procedures and policy and to stay aware of organizational objectives Ensuring processes and procedures are complied with relevant legal and regulatory requirements Partner with the project team to develop requirements for system enhancements and assist with user acceptance testing. Participate in change the bank (CTB) initiatives of the team as well as domain-wide. Ability to mentor and coach team members. People Management The behaviours provided below should be adopted by all Deutsche Bank employees in relation to their development and management of others. Supports the development of an environment where people management and development is the number one priority. Coaches direct reports and others in the organisation, as appropriate Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Supports tough people decisions to ensure people performance is aligned with organisation imperatives and needs. Addresses individual performance issues, where necessary, to drive for high performance Your Skills And Experience 12-15 years of experience in the financial services industry with strengths including the ability to manage multiple teams servicing across regions Background in Treasury or Liquidity Management. Proven track record of delivery – with clear evidence of Problem solving. Ability to present complex issues/ideas to all levels of management in a highly professional and understandable manner Experience with mentoring new staff to maintain continuity in key functions within the group’s mandate as well as building and maintaining partnerships with key stakeholders Build & maintain strong relationships with on-shore partners and Stakeholders. Strong organizational skills; ability to identify and prioritize multiple tasks based on criticality, impact and franchise importance. Knowledge of Tableau, Alteryx and other self-service analytical and data interpretation tools will be an advantage Essential: Detailed knowledge of the front to back process in an investment banking environment with focus on Treasury. Proven ability to manage multiple product systems. Proven problem solving and troubleshooting skills Desirable: Strong knowledge of Microsoft Office products Proven Change Agent: Able to demonstrate delivery of a change initiative and challenges operating model – identify process improvements and work with both business and support partners to enhance effectiveness of control environment and improve accuracy of reporting Education/ Qualifications Degree in Finance, Commerce or related field, or have a minimum of 12 years of work experience in a Banking/Finance environment. Experience working in a global, cross matrix reporting organization. Professional or Investment banking qualifications are not a must but will be looked upon favourably. How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less

Role Description: Experience in selling to Corporate, Govt and Regional customers respectively Deliver results in Hunting and Farming accounts (New acquisitions and Account Management) Should possess knowledge in acquiring new clients through various channels Should perform any other relevant roles and responsibilities as and when assigned by customer Present Value Point portfolio effectively to every customer Be sensitive to Sales target achievement, over achieve Periodic sales targets (Gross Profit based) Maintain sales reports as desired by the management Mostly Meet customers F2F. Build and manage CXO level relationship, including over all account mapping Likewise Map and Maintain OEM relationship effectively Technical & Sales skills: Leading basic technical conversation to understand the customer requirement and probe into an opportunity related to Datacenter,ISP, Switch, Layer 2/Layer 3 Network, MPLS, Deep understand enterprise switch market, Probing into an opportunity/requirement better to have knowledges of enterprise switch products features, chipset solution,manufacture process. prefer to have work experience in D-LINK, Tplink,Zxyel, Edgecore, Netgear, Cisco,Juniper,Hewlett, Arista,Tejas,Infosys. Show more Show less

Join the Future of Supply Chain Intelligence — Powered by Agentic AI At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care. Our advantage isn’t just technology — it’s the largest supplier-validated data lake in the industry, built over 15 years and constantly enriched by our global intelligence network. It’s how we deliver multi-tier visibility, real-time risk assessment, and adaptive compliance at scale. But the real power behind Resilinc? Our people. We’re a fully remote, mission-driven global team, united by one goal: ensuring vital products reach the people who need them — when and where they need them. Whether it’s helping ensure cancer treatments arrive on time or flagging geopolitical risks before they disrupt critical supply lines, you’ll see your impact every day. If you're passionate about building technology that matters, driven by purpose, and being an agent of change who is ready to shape the next era of self-healing supply chains, we’d love to meet you. Resilinc | Innovation with Purpose. Intelligence with Impact. About The Role At Resilinc, we build intelligent systems that safeguard the global supply chain. As a pioneer in supply chain risk management, we’re pushing the boundaries of resilience with AI-powered platforms. We are building a team of forward-thinking Agent Hackers (AI SDETs) to join our mission. What’s an Agent Hacker? It’s not just a title — it’s a mindset. You’re the kind of engineer who goes beyond traditional QA, probing the limits of autonomous agents, reverse-engineering their behavior, and designing smart, self-evolving test frameworks. In this role, you’ll be at the forefront of testing cutting-edge technologies, including Large Language Models (LLMs), AI agents, and Generative AI systems. You’ll play a critical role in validating the performance, reliability, fairness, and transparency of AI-powered applications—ensuring they meet high standards for both quality and responsible use. If you think like a tester, code like a developer, and break systems like a hacker — Resilinc is your proving ground. What You Will Do Develop and implement QA strategies for AI-powered applications, focusing on accuracy, bias, fairness, robustness, and performance. Design and execute automated and manual test cases to validate AI Agents/LLM models, APIs, and data pipelines and good understanding of data integrity, data models, etc Assess AI models using quality metrics such as precision/recall, and hallucination detection. Test AI models for bias, fairness, explainability (XAI), drift, and adversarial robustness. Validate prompt engineering, fine-tuning techniques, and model-generated responses for accuracy and ethical AI considerations. Service/tool development Conduct scalability, latency, and performance testing for AI-driven applications. Collaborate with data engineers to validate data pipelines, feature engineering processes, and model outputs. Design, develop, and maintain automation scripts using Selenium and Playwright for API and web testing Work closely with cross-functional teams to integrate automation best practices into the development lifecycle Identify, document, and track bugs while conducting detailed regression testing to ensure product quality. What You Will Bring Proven expertise in testing AI models, LLMs, and Generative AI applications, with hands-on experience in AI evaluation metrics and testing tools like Arize, MAIHEM, and LangTest. Strong proficiency in Python for writing test scripts and automating model validation, along with a deep understanding of AI bias detection, adversarial testing, model explainability (XAI), and AI robustness. Demonstrate strong SQL expertise for validating data integrity and backend processes, particularly in PostgreSQL and MySQL. Strong analytical and problem-solving skills with keen attention to detail, along with excellent communication and documentation abilities to convey complex testing processes and results. Why You Will Love It Here Next-Level QA – Go beyond traditional testing to challenge AI agents, LLMs, and GenAI systems with intelligent, self-evolving test strategies Agentic AI Frontier – Be at the forefront of validating autonomous, ethical AI in high-impact applications trusted by global enterprises Full-Stack Test Engineering – Combine Python, SQL, and tools like LangTest, Arize, Selenium & Playwright to test everything from APIs to AI fairness Purpose-Driven Mission – Join a remote-first team that protects critical supply chains — ensuring vital products reach people when they need them most What's in it for you? At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ. Curious to know more about us? Dive in at www.resilinc.ai If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com. Show more Show less

Purpose About Tata Electronics Pvt. Ltd. Tata Electronics Pvt. Ltd. is a prominent global player in the electronics manufacturing industry, with fast-emerging capabilities in Electronics Manufacturing Services, Semiconductor Assembly & Test, Semiconductor Foundry, and Design Services. Established in 2020 as a greenfield venture of the Tata Group, the company aims to serve global customers through integrated offerings across a trusted electronics and semiconductor value chain. With a rapidly growing workforce, the company currently employs over 65,000 people and has significant operations in Gujarat, Assam, Tamil Nadu, and Karnataka, India. Tata Electronics is committed to creating a socioeconomic footprint by employing many women in its workforce and actively supporting local communities through initiatives in environment, education, healthcare, sports and livelihood. https://www.tataelectronics.com/ Job Overview We are seeking an experienced and qualified CNC Process Engineer with a strong background in CNC machining, process engineering, and new product development. The successful candidate will be responsible for optimizing and improving manufacturing processes, ensuring high-quality standards, and driving cost-effective solutions within the CNC domain. Key Responsibility Key Responsibilities Develop and optimize CNC processes for new products, ensuring high efficiency, capability studies, and cycle time improvements. Prove out new CNC products and technologies on high-speed machining centers (VMC) and conduct thorough capability studies. Conduct CNC process engineering tasks, including tooling, probing, and surface finishing operations such as deburring, double disk grinding, and riveting. Lead efforts in micro-cutting tool design, development, prove-out, and troubleshooting. Provide expertise in design and manufacturing constraints related to plastics and sheet metal components. Ensure compliance with ISO standards for GD&T (Geometric Dimensioning and Tolerancing). Drive innovation and support patent filings with an entrepreneurial mindset. Apply FACA (Failure Analysis and Correction Action), DOE (Design of Experiments), and systematic problem-solving techniques to enhance processes. Maintain cost awareness by identifying areas for cost reduction and implementing continuous improvement initiatives. Engage with customers to develop new products and processes, including gaining buy-in and ensuring successful delivery. Develop and implement low-cost automation solutions as alternatives to manual processes. Embrace digitalization initiatives such as Industry 4.0 technologies and Lean Six Sigma to drive further process improvements Qualification BE/B.Tech in Mechanical Engineering, Production Engineering, or Industrial Engineering (Mechanical Engineering is preferred). Certifications Six Sigma Certification Experience 18-25 yrs of Industry experience. Has exposure in NPI and proving of parts. Show more Show less

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 09.30 PM) Candidates from Gurugram will be given preference Both Side Cab will be provided 1 Time Meal will be given. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Education: Secondary(10th Pass) (Preferred) Experience: International voice process: 1 year (Required) Inbound voice: 2 years (Preferred) Inside sales: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

Overview: As an Inbound Sales Associate for our UK Inbound Sales Process, you will play a crucial role in converting incoming inquiries and leads into sales opportunities. You will be the first point of contact for potential customers reaching out to us via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position our products or services to meet their requirements. This role requires strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment. Key Responsibilities: Customer Interaction: Handle inbound sales inquiries promptly and professionally, delivering exceptional service to every customer interaction. Engage with prospects to understand their needs, address questions, and provide relevant information about our products or services. Needs Assessment: Conduct thorough needs assessments during customer interactions to identify pain points, preferences, and buying motivations. Utilize probing questions and active listening skills to gather valuable insights and tailor solutions accordingly. Product Presentation: Demonstrate a deep understanding of our product offerings, including features, benefits, pricing, and value propositions. Present products or services persuasively, highlighting their unique selling points and positioning them as solutions to customer needs. Sales Conversion: Utilize effective sales techniques and persuasion strategies to convert inbound inquiries into sales opportunities. Overcome objections, handle rejections gracefully, and close sales by showcasing the value proposition of our offerings. Relationship Management: Build rapport and establish trust with customers by providing personalized attention and demonstrating genuine interest in their needs. Foster long-term relationships with clients to encourage repeat business and referrals. Sales Process Efficiency: Manage inbound sales inquiries efficiently, following established processes and workflows to ensure seamless customer experiences. Record accurate and detailed information in CRM systems, update customer profiles, and track progress through the sales pipeline. Performance Metrics: Meet or exceed key performance indicators (KPIs) and sales targets set by the sales management team. Monitor personal performance metrics such as conversion rates, average handling time, and customer satisfaction scores. Qualifications: Proven experience in inbound sales, customer service, or a related field, preferably within the UK market. Excellent communication skills, with the ability to engage customers effectively via phone, email, and chat channels. Strong interpersonal skills and the ability to build rapport with diverse customer segments. Results-oriented mindset with a track record of achieving or exceeding sales targets. Ability to work well under pressure in a fast-paced sales environment. Proficiency in CRM software, Microsoft Office, and other relevant sales tools. Knowledge of sales techniques, objection handling, and negotiation strategies. Flexibility to work shifts, including evenings and weekends, as required. Join Our Team: If you are passionate about sales, thrive on engaging with customers, and enjoy the challenge of converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and be part of a dynamic environment where your contributions drive business success and customer satisfaction. Apply now to take the next step in your sales career! Job Benefits & Perks Eligibility criteria: · The candidate must have experience in International Inbound Sales Process. The candidate must have experience in International Inbound Sales Process Flexible to work in UK shift Should able to join immediately Must have English Fluency Benefits: Fixed Salary Process: Inbound Voice Customer Support Shift: UK Shift (12.30 PM to 10.00 PM) Candidates from Faridabad will be given preference Both Side Cab will be provided 1 Time Meal will be given. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Life insurance Paid sick time Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Fixed shift Monday to Friday Education: Secondary(10th Pass) (Preferred) Experience: International voice process: 1 year (Required) Inbound voice: 2 years (Preferred) Inside sales: 1 year (Preferred) Language: English (Required) Location: Gurugram, Haryana (Required) Work Location: In person

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description ROLE SUMMARY The ""Business Process Analyst"" is part of the Global Optimization & Business Intelligence We work closely with our valued stakeholders (customers, distributor partners and country teams) to drive process optimization and enhancement, and own & manage stakeholder/customer experience on every interaction in a fast paced, structured GSC environment, and reduce transactional efforts via effective and efficient processes which help to expedite issue resolution. KEY RESPONSIBILITIES & DELIVERABLES Transition Processes & Delivers highest level of service quality to our internal & external customers in a timely mannerPerform Process transition ensuring low effort experience for all stake holdersCreate Process flow charts , Standard processes operating instructionsDefine & agreed SLA , TAT of all newly transition processes Own and manage customer experience by providing faster resolution, effortless experience, and better customer connectDemonstrate influential communication skills in a multi-channel contact environment (phone, email, chat, service tickets) Resolve various issues regarding pre-sales, post-sales or order-tracking support by demonstrating active listening, ownership/initiative, and organization skills Assures change management practices are followed, including communication, training, documentation development, etc. Reduces customer efforts and enhances productivity via process improvementsIdentifies areas for continuous improvement in existing processes to reduce customer effort, and aligns improvement projects to close shortfalls.Drive the continuous process improvement, and control initiatives.Drives the development and enhancement of measurement and analytical methodologies. Analyzes data to identify root cause problems from repetitive calls/issues, and make suggestions for next-issue avoidance.Identifies & Promotes opportunities for Automation Improves process maturity of Channel Partners (applicable for APCC Group)Establish close partnership with our distributors and learn their operations by visiting / performing your role at their offices.Support In country teams to actively promote utilization of appropriate tools, such as Ecomm & WebUI, that enable effective service delivery by distributor resourcesSupport In country to Coach & guide channel partners to adopt continuous improvement in their processes that would ultimately improve the quality of service to customers by providing relevant inputs to enhance/optimize the processesEnhances competency level in a planned mannerKeep abreast with the continuing changes within the company, and excel in specific business systems and IT applications Undertake specific knowledge enhancement activities that will make you skilled at multitasking, prioritizing and communicating with impact & influence, to ensure high levels of customer satisfactionDrives the development and enhancement of measurement and analytical methodologies. Assures change management practices are followed, including communication, training, documentation development, etcPublish timely dashboards JOB REQUIREMENTSMandatory Full-time Bachelor’s Degree mandatory.Minimum 3-4 years’ of experience as Business Process Analyst.Expertise with SAP – CRM,ERP,ECCStrong knowledge of MS Office suite & other productivity applicationsStrong active listening, written and verbal communication skills.Willingness for business travel.Knowledge of Rockwell Automation Business Model Desirable Bachelor’s Degree in Engineering and/or Post-Graduation Degree/Diploma in Management is desirable.Six Sigma Green Belt CertificationKnowledge of Power BI ROLE-BASED BEHAVIORS REQUIRED Positive Language Communicates with professionalism and respect. Supportive of team decisions and is trusted by others.Ownership - Takes responsibility for individual performance and aware of team performance goalsAdvocacy & Alternate Positioning - Works on assignments that are moderatelyDifficult, requiring judgment in resolving issue or in making recommendations. Ability to identify potential issues and bring them to supervisor’s attention. Issue diagnosis, Resolution & Next issue avoidance - Promptly notifies manager about any problems that affect his/her ability to accomplish planned goals.Build Organizational Talent - Takes responsibility for individual performance and aware of team performance goals.Process Knowledge & Education - Receptive to coaching and feedback. Is approachable and acts as a resource for other team members.Channel Navigation - Corresponds clearly in multi-channel environment (phone, email, chat ,service tickets. Proactively contributes to other's efforts and collaborates with teams across functions in the country.Active Listening - Asks appropriate probing questions to ensure understanding of situation, recognizes and offers alternative options to customer. Maintains professional demeanor, shows empathy for customers Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. What You Will Be Doing • Serve as the first point of contact and provide interesting insights and product information to prospective customers. • Assist in managing our key accounts and strengthen relationships with C-level executives. • Find and engage new contacts using innovative methods. • Lead identification and qualification using probing techniques. • Drive traffic to Cvent seminars and online demonstrations • Assist marketing with campaign strategies. • Pull up reports and conduct data interpretation. • Prepare presentation decks and proposals. • Partner with senior sales team members to achieve new business quotas. What You Will Need for this Position • Bachelor's degree with strong academic credentials • Excellent communication skills (verbal and written) • Strong sense of initiative and personal leadership • Ability to work within a team to achieve goals. • Strong business acumen, ethics, and high integrity • Excel at developing relationships over the phone. • Ability to handle high outbound call volume with correspondingly high talk time. • Must be articulate, organized, detail-oriented, and could multi-task dynamically. changing environment. • Strong research aptitude • Proficient computer skills (PowerPoint, Word, Excel, Outlook, etc.) • Interpretation and presentation of data and findings Show more Show less

Description We are looking for a Software Development Engineer to build softwares for automating next generation platforms. In this role you will work with system architects, software developers, program managers, QA engineers and hardware engineers to design and build software, implement test automation, tool/dashboard and infrastructure development for Alexa devices. Key job responsibilities As a SDE on the engineering team, you will own the vision for designing and building infrastructures/frameworks that allow developers/SQA to easily write reliable automated tests, and invent new mechanisms for ensuring that every change we make can be deployed safely and quickly. You will help solve our most difficult challenges, and you will coach other engineers to foster a culture of relentless high-standards. The ideal candidate for this role has a strong track record and proficiency in building efficient and innovative test tools. They are a pragmatic problem-solver with high judgment who brings an experienced perspective to balance quality and strategy trade-offs to meet the needs of Amazon Devices teams. They will bring clarity to complexity, probing assumptions, illuminating pitfalls with data, and fostering shared understanding. They have specialised knowledge analysing test procedures, inspecting architectures and developing test infrastructure and tools that provide confidence in product quality. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Experience building complex software systems that have been successfully delivered to customers Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Experience with general troubleshooting/debugging of hardware Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A2905514 Show more Show less

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Description As a Electrical Validation Engineer, you will be part of Validation team that is exploring new hardware designs to improve our devices. In this role, you will create, define and develop electrical validation environment and test suites. You will also be responsible for the development of methodologies, execution of validation plans, debug of failures and follow up to closure. Key job responsibilities Role You will work closely with multi-disciplinary groups including Board Design, System Architects, IP developers, and Software Engineering, to verify and deliver complex, high volume SoCs that enable development of world-class hardware devices. In this role, you will: Perform electrical compliance test specifications / compliance test suite for various interfaces and conduct lab measurements Work on high-speed serial I/O interfaces like (LP)DDR4/5, USB, CSI/DSI, HDMI, PCIe interfaces etc. Perform documentation and communicate data across large number of tests and measurement results Drive initiatives to improve process, procedures, and quality of High Speed Characterization at SOC & Product level. Work on schematic and PCB physical design tools to interpret the design and locate physical probe points. Basic Qualifications Bachelor’s degree or higher in EE, ECE, or CS High speed serial interface analog building blocks, protocol, specifications and test methods Writing Python/TCL/PERL code to automate test procedures Good software architecture principles and development practices PCB layout best practices Preferred Qualifications MS/ME in Computer Science, Electrical Engineering, or related field Proficiency in handling High Bandwidth oscilloscopes, BERT, logic analyzers and understanding of probing techniques Understanding of Power & signal integrity concepts such as differential impedance, jitter, insertion loss, return loss, termination, etc. Scripting experience in any programming language (C++, Python, PERL, MATLAB) to develop automation scripts is a plus. Experience in Analog IP Characterization (SerDes, PLL, DDR) is desirable. Familiarity with Transmitter and Receiver design blocks. Understanding of equalization techniques (CTLE/DFE). Good understanding of High-Speed Analog/Digital Circuits, VLSI, semiconductor physics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2866703 Show more Show less

Description Key Responsibilities: Reporting: Consolidates and distributes repetitive sales reports, creates ad-hoc sales reports under limited supervision. Revises templates, consolidates data from others, provides as forecasting input under limited supervision. System Administration: Runs complicated tasks, documents ad-hoc tasks on systems and tools (e.g. salesforce, WWSPS, BMS, Portal) under limited supervision. Periodically evaluates the user-entered data hosted on the systems to ensure completeness and identifies improvements. Data Analyses (External & Internal): Analyses external sources (e.g. Polk, Dodge, RigDig, etc.) to identify sales opportunities and forwards them to the sales team. Reviews the findings from research on assigned opportunities, shares with relevant teams. Compiles and qualifies competitive data, communicates to sales force per relevancy. Conducts internal sales analyses (e.g. variances, projections, costing, bundling) for ad-hoc and repetitive tasks. Responsibilities Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns. Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high impact activities accordingly; as applicable coaches sellers in order to achieve sales objectives. Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. This position may require licensing for compliance with export controls or sanctions regulations. Experience Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. Qualifications Skills Required:- Handles inbound, unsolicited prospect calls and converts these opportunities into sales. Develops opportunities to sell company products and services by developing leads via telephone or other technologies and/or cold-calling prospects generated by external sources. Drives additional sales through follow-up calls or emails to existing customers for repeat business, cross-selling and up-selling. Conducts negotiations according to company guidelines. Achieves revenue and margin targets. Ensures customer satisfaction through use of the Cummins Sales Process and execution of the sales cycle from lead to sale. Sales Support Creates and delivers qualified leads to sales representatives where appropriate. Assists salesforce with quotation/RFP management and other sales cycle operations as needed. Builds and/or maintains positive customer relationships that generate loyalty and/or future sales. Supports negotiations according to company guidelines. Assists with accounts receivables. Answers more complex, escalated internal and sales customer inquiries so that inquiries are dealt with accurately and promptly, per company guidelines. Analyzes customer inquiries to identify recurring user problems and recommend solutions. May provide additional support to more complex accounts or for customer questions requiring extensive research. Enters new customer data and updates changes to existing accounts in the corporate database. Supports setting up new customer accounts per Cummins' guidelines. Supports a new account to set up Cummins as their supplier. Maintains accurate sales entry, reporting and forecasting through utilization of Cummins tools and processes (e.g., Cummins Sales Process, Customer Relationship Management systems). Seeks opportunities to utilize processes, procedures and initiatives designed to grow the business and increase customer value and loyalty. Ensures correct utilization of relevant company processes, systems, and procedures by Inside Sales. Evaluates results and recommends improvements. Assures good communication and coordination across the Sales function and other departments in support of customer satisfaction, sales goals, and Cummins culture goals. Coordinates input from sales staff to develop proactive communications to customers. Ensure dealers claims are processed timely and all actions by dealerships are in place. Plans, prioritizes, and schedules Inside Sales activities and resources to ensure continuity of service. Mentors and develops Inside Sales staff to ensure that sales support targets are met. Job Sales Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2409820 Relocation Package No Show more Show less

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements 8 years of experience in HNI Sales /Wealth Management/ Private Banking segment Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Primary Location India-Uttar Pradesh-Noida Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 5, 2025, 8:00:00 AM Show more Show less

A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals. Job responsibilities Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs Defines the technical target state of their product and drives achievement of the strategy Participates in architecture governance bodies Evaluates recommendations and provides feedback on new technologies Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure and high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Experience in AI and prompt engineering Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Advanced knowledge of one or more software, applications, and architecture disciplines

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose: To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value = > INR 30 lakhs through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.Key Accountabilities•;Acquire and upgrade quality Treasures clients in the branch location areas•;Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV).•;Accountable for achieving annual volume and revenue objective. •;Ensure Savings Book and loan book growth•;Ensure proper implementation & execution of product strategies through effective relationship management.•;Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions•;Drive and deliver exemplary customer service in the local market and uphold DBS service standards.•;Ensure internal and regulatory compliance through strict adherence to DBS processes.Job Duties: •;Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM = > INR 10 M•;Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.•;Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.•;Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.•;Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements.•;Ensure internal and regulatory compliance and address operational risks if any.Requirements: •;8 years of experience in HNI Sales /Wealth Management/ Private Banking segment.•;Sound understanding of financial planning and wealth management products in India•;In-depth knowledge of local market and competition.•;AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage.Education / Preferred Qualification•;Graduate / Postgraduate with MBA in relevant field Core Competencies* Effective probing and listening skills* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-oriented, analytical and ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.DBS India - Culture & Behavior* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints.* Build pride and passion to protect, maintain and enhance DBS’ image and reputation.* Enhance knowledge base, build skill sets & develop competencies.* Execute at speed while maintaining error free operations.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a client’s service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to / support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: interview coordination,database management,job portals,sourcing candidates,us visa,boolean search strings,us healthcare recruitment,us visa terms knowledge,client handling,us employment legal requirements,interview scheduling,us employment law,communication skills,discipline,social media sourcing,boolean search,us visa process,us healthcare clients,excellent communication skills,job portal search,excellent communication,high-paced environment,healthcare recruitment,sourcing,screening,interpersonal skills,negotiation,communication,us visa process knowledge,job portals proficiency,healthcare,candidate screening,us visa and employment requirements,negotiation skills,executive search,recruiter,cold calling,punctual,sourcing skills,healthcare sourcing,us visa terms and process,us healthcare recruiting,us visa terms,team collaboration,healthcare recruiting,punctuality,adaptability to new systems,us healthcare,understanding healthcare requirements,team player,time management,us visa knowledge,employment legal requirements,us visa understanding,teamwork Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: interview coordination,database management,job portals,sourcing candidates,us visa,boolean search strings,us healthcare recruitment,us visa terms knowledge,client handling,us employment legal requirements,interview scheduling,us employment law,communication skills,discipline,social media sourcing,boolean search,us visa process,us healthcare clients,excellent communication skills,job portal search,excellent communication,high-paced environment,healthcare recruitment,sourcing,screening,interpersonal skills,negotiation,communication,us visa process knowledge,job portals proficiency,healthcare,candidate screening,us visa and employment requirements,negotiation skills,executive search,recruiter,cold calling,punctual,sourcing skills,healthcare sourcing,us visa terms and process,us healthcare recruiting,us visa terms,team collaboration,healthcare recruiting,punctuality,adaptability to new systems,us healthcare,understanding healthcare requirements,team player,time management,us visa knowledge,employment legal requirements,us visa understanding,teamwork Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: time management,screening,excellent communication,social media sourcing,interview scheduling,sourcing candidates,discipline,us employment legal requirements,candidate sourcing,executive search,communication,boolean search,database management,interview coordination,recruiter,cold calling,communication skills,candidate screening,us visa process,us healthcare recruiting,teamwork,us visa knowledge,negotiation skills,team player,us healthcare,punctual,us visa terms and process,us visa and employment requirements,client handling,high-paced environment,understanding healthcare requirements,interpersonal skills,us visa terms knowledge,job portal search,adaptability to new systems,screening profiles,healthcare,job portals proficiency,us visa terms,sourcing skills,team collaboration,negotiation,job portals,healthcare sourcing,us healthcare recruitment,boolean search strings,us visa process knowledge,excellent communication skills,punctuality,us visa understanding,us visa,us employment law,employment legal requirements,healthcare recruitment,sourcing,healthcare recruiting,us healthcare clients Show more Show less

Job Description Job Overview: We are seeking a highly motivated and detail-oriented US Healthcare Recruiter to join our MNC client in Pune. Multiple Positions Healthcare Sourcer Specialist: 5 Location : On-site, Hinejewadi, Pune (Cab service will be provided for night shifts) Experience : 2+ Years Shift Timing : As per US Time Zones ( Monday to Friday) Package : Between 7 - 11 LPA (As per position and experience) Joining : Immediate to 15 days Relocation benefits provided for outstation candidates. Requirements Must have at least 02 year plus experience in handling Healthcare US clients. Possess an understanding of US visa terms, process, and US employment legal requirements. Excellent communication skills; verbal and written. Must be a graduate in any discipline Must have all education, previous employment documentation cleared. Responsibilities Responsible for sourcing the profiles from various job portals. Alligning interviews with the POC. Able to Understand the nature of the healthcare requirements and work on different Healthcare clients across the US. Sourcing candidates using different portals based on the job description and the skill set requirements. Involved in Executive Search on job boards like Career Builder, Dice, Monster, Tech-fetch, and social media sourcing through Linkedin, Facebook, and Google Search. Screening the profiles according to the job description while asking relevant probing questions. Discussing and negotiating the pay rate and the employment type with the candidate. Submitting relevant profiles to the client while supporting other requisitions simultaneously Conducting cold calls and maintaining a database to follow up with potential candidates Good sourcing skills with the ability to create Boolean search strings. Excellent Communication and interpersonal skills. Team Player Disciplined and Punctual. Ready to work in a high-paced environment and learn new systems, tools, and technology Skills: interview coordination,interpersonal skills,boolean search,cold calling,adaptability to new systems,understanding healthcare requirements,us healthcare recruiting,database management,communication skills,teamwork,excellent communication,us visa understanding,job portals proficiency,us visa terms knowledge,client handling,us visa process,sourcing skills,healthcare recruitment,boolean search strings,negotiation,healthcare,high-paced environment,us employment law,us employment legal requirements,screening,candidate screening,us visa knowledge,healthcare recruiting,sourcing,us visa and employment requirements,us visa terms,executive search,negotiation skills,us visa process knowledge,us visa terms and process,us healthcare,time management,discipline,employment legal requirements,job portals,punctuality,interview scheduling,recruiter,us healthcare clients,team player,social media sourcing,sourcing candidates,communication,healthcare sourcing,excellent communication skills,us visa,us healthcare recruitment,job portal search,punctual,team collaboration Show more Show less