1079 Probing Jobs - Page 4

About the role Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tool either via phone or emails You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Solves problems by analyzing solution alternatives - To Probe, Triage and Dispatch Jobs for the Stores - Allocate the right man with the right skill at the right time - Responds with appropriate levels of urgency to situations that require quick response or turnaround You will need Basic MS Office - Excel, Word, PowerPoint Any Graduate (preferred Mechanical Engg. graduate) with 2+ years of experience in Technical Support Numeracy Skills Active Listening English Speaking, Reading and Writing Planning & Organising Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience in Java, AWS, Kafka Hands-on practical experience in Swift, SwiftUI, UIKit, CoreData, Combine, and other iOS frameworks. Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Strong experience in system design, architectural patterns (MVC, MVVM, VIPER, etc.), and design principles Proficient in all aspects of the Software Development Life Cycle Experience of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Experience of the financial services industry and their IT systems Practical cloud native experience ABOUT US

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Carry out critical tech solutions across multiple technical areas as an integral part of an agile team Job responsibilities Executes creative software solutions, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Collaborates with internal teams to drive outcomes-oriented probing of technical credentials, and applicability for use within existing systems and information architecture Be part of communities of practice across Software Engineering to be aware and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), Java, Springboot, Rest API’s, Microservices including any UI like React framework Ability to design, develop and troubleshoot Microservices, GOS / Mongo / Aurora DB and React single page applications. Proficiency in automation and continuous delivery methods, Testing Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Proficient in Spring boot and Spring cloud Ability to coach team members on design and best practices Preferred qualifications, capabilities, and skills Experience in AWS services like ECS, S3, ALB, NLB, Dynamo, Aurora Experience in Terraform, Kafka Experience of monitoring and alerting tools like Grafana, Splunk, Dynatrace, Datadog, CloudWatch

JOB DESCRIPTION We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Carry out critical tech solutions across multiple technical areas as an integral part of an agile team Job responsibilities Executes creative software solutions, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Collaborates with internal teams to drive outcomes-oriented probing of technical credentials, and applicability for use within existing systems and information architecture Be part of communities of practice across Software Engineering to be aware and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), Java, Springboot, Rest API’s, Microservices including any UI like React framework Ability to design, develop and troubleshoot Microservices, GOS / Mongo / Aurora DB and React single page applications. Proficiency in automation and continuous delivery methods, Testing Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Proficient in Spring boot and Spring cloud Ability to coach team members on design and best practices Preferred qualifications, capabilities, and skills Experience in AWS services like ECS, S3, ALB, NLB, Dynamo, Aurora Experience in Terraform, Kafka Experience of monitoring and alerting tools like Grafana, Splunk, Dynatrace, Datadog, CloudWatch ABOUT US

Position Overview Job Title: Production Support Engineer - Associate Location: Pune, India Corporate Title: Associate Role Description You will be part of HR IT Production support Services group. We are performing 16/5 support for HR related systems from pune office. Candidate should have experience in all relevant tools used in the Service Management environment and has specialist expertise in one or more technical domains and ensures that all associated Service Management stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the business queries are handled on priority within agreed SLA to ensure application stability. Ability to support the incident management, problem management adhering to ITIL and DB standard process. Embrace a Continuous Service Improvement approach to resolve IT issues, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Responsible to maintain all support documents. Participate in all BCP and component failure tests based on the support documents. Understand flow of data through the application infrastructure. Event monitoring and management via a 16/5 workbench that is both monitoring and regularly probing the service environment and acting on instruction of a support documents. Drive knowledge management across the supported applications and ensure full compliance. Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your Skills And Experience Service Operations experience within a global operations context 5+ yrs. experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Experience of end-to-end Level 2,3 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains IITIL / best practice service context Good analytical and problem-solving skills Ability to work in virtual teams and in matrix structures Working knowledge of incident tracking tools (i.e., Service now.) GCP knowledge will be plus point How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This is a Strategic Sales position in the Commercial Cards Sales team, and is responsible for driving B2B payments business, achieving monthly sales targets and acquiring new Large Market customers through consultative selling of payment solutions and commercial card products. This role is based on focusing on business development in region. Maintance and performance management of any project to measure scope, improvement area and further enhancements. Role Accountability Managing existing B2B Customers and prospecting new customers through existing leads/ cold calling etc. Have a consultative sales approach, wherein one PREPARES well - research & understands the corporate’s business, suggests a customized solution basis the business pain identified after detailed probing. Tracking and reporting sales performance including pipeline, acquisition results and market conditions. Increasing business from new acquisitions and existing accounts; achieve the pre-defined sales quota; meeting the revenue and profitability targets. Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads Maintaining excellent relationship with State Bank officials to get business/leads from their existing clients. Create cross sell opportunities for Corporate T&E Vertical, Retail Card etc. Being up to date on products and competition & the trends in the payment ecosystem Be the interface between SBI Cards and the customer to resolve any application processing issues. Drive the on-boarding of new customers and initiates spend enablement activities Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts Attend relevant industry and partner conferences, trade shows and networking events Ensuring all performance standards are met viz. business targets, controls and compliance Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers Expansion of internal and external relationships, and drive sales results Ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered Liaison with internal and external stakeholders to ensure business targets are achieved Pre-acquisition Activities - Prepare RFPs, Proposals, Presentations, Pricing negotiations Post Sales activities - Prepare business proposals for internal risk evaluation, agreements, documentation, implementation and onboarding the customers. Mentoring and coaching new joiners and Assistant managers Measures of Success Key Result Areas: New Customer acquisition Growth in Spends, Forex and Profits Retention of existing customers Achievement of team targets Positive Customer feedback Technical Skills / Experience / Certifications Understanding of the Commercial cards business/industry Ability to establish/maintain credibility with customers and partners Consultative Selling skills Good understanding of the P&L and profitability dynamics Corporate Sales Experience with the ability to engage at CXO level Ability to influence key stakeholders from various internal functions Competencies critical to the role Must have a drive for high performance; should be self-motivated to achieve targets Should be able to collaborate effectively with multiple internal and external stakeholders Should be able to adapt to ever changing business and regulatory landscape. Should be able to adjust strategy. Qualification MBA Preferred Industry Preferred Industry - Commercial Cards /Banking/ Travel &Hospitality /Payments Industry

The General Counsel’s Organization (GCO) team in India, includes the legal and compliance functions that support Ameriprise Financial and its subsidiaries. This team work on different aspects of client services. The Investigations Team is responsible for conducting internal investigations to assess matters representing potential risk to the enterprise, our clients and employees. The Analyst will partner with the Managers on the team in identifying potential policy violations and conduct root cause analysis. Key Responsibilities Partner with Managers in conducting thorough investigations related to a variety of subject matters, including confidential investigations, that may be raised by various stakeholders, including but not limited to internal business partners, regulatory agencies, and clients. Ensure analysis is completed accurately, efficientlycy and timely. Ability to balance and prioritize workload which will involve working on multiple investigations at the same time. Support Investigation Managers and Director as needed. Support other projects/requests as needed. Required Qualifications 3-year college degree. At least 2 years of analysis and/or investigation experience. Experience obtaining and reviewing relevant documents/information and summarizing findings. Comfortable raising issues, asking for help and probing for complete information. Excellent written and verbal communication skills. Excellent interpersonal skills. Excellent thinking skills. Energetic, flexible, service-oriented individual with a positive attitude. Interest in the investment markets and financial services industry. Strong attention to detail, yet capable of seeing the big picture. Preferred Qualifications Experience in the financial services industry. Understanding of the products and services offered by a diversified financial services company. Securities Industry Essentials (SIE) certification or willingness to obtain. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Legal Affairs

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Master Black Belt, Lean Digital Transformation In this role, you will be responsible forowning thee transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading change within the organization using relevant Lean Six Sigma, Analytics & digital tools and methodology along with managing a team. You must be curious and courageous to challenge the status quo with an eye for detail. You should be comfortable to work with cross functional teams. Roles and Responsibilities: Program lead the design & delivery of the transformation and continuous improvement roadmap for the aligned focused accounts Independently lead high impact projects to deliver prioritized business outcomes See opportunities for value creation, revenue generation/ assurance for client and Genpact Own & deliver on committed efficiency, improvement in accounts through CI lever Mentor and develop talent in the function through LSS DNA building and engagement drives Identify digital led transformation opportunities in existing relationships De-risk operations through deployment of Risk Control & Best Practice framework Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities Qualifications we seek in you! Minimum Qualifications Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital Result oriented, Works with speed to translate strategy into “measurable” and achieve results Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability Excellent communication and analytical skills Has prior experience of working in global cross functional teams and with senior business partners Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L Has managed a team of managers/ senior managers, preferred Preferred Qualifications Certified MBB or BB preferred Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience BPO / Shared service experience, Domain expert in F&A processes (R2R preferred) Must be flexible with work timings Has solid understanding of MS office Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 24, 2025, 2:00:23 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Apply Now Job Title Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A Language Requirements Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Apply Now Job Title Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc. It will involve content curation, moderation & review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual ,social thought process or behaviours. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client’s terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic. Concentrix (including any employee or any affiliates) or any authorized third party (consultants / agencies / vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities. Location: IND Chandigarh - DLF IT, Tower C, Site 2 Language Requirements Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This is a Strategic Sales position in the Commercial Cards Sales team, and is responsible for driving B2B payments business, achieving monthly sales targets and acquiring new Large Market customers through consultative selling of payment solutions and commercial card products. This role is based on focusing on business development in region. Maintance and performance management of any project to measure scope, improvement area and further enhancements. Role Accountability Managing existing B2B Customers and prospecting new customers through existing leads/ cold calling etc. Have a consultative sales approach, wherein one PREPARES well - research & understands the corporate’s business, suggests a customized solution basis the business pain identified after detailed probing. Tracking and reporting sales performance including pipeline, acquisition results and market conditions. Increasing business from new acquisitions and existing accounts; achieve the pre-defined sales quota; meeting the revenue and profitability targets. Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads Maintaining excellent relationship with State Bank officials to get business/leads from their existing clients. Create cross sell opportunities for Corporate T&E Vertical, Retail Card etc. Being up to date on products and competition & the trends in the payment ecosystem Be the interface between SBI Cards and the customer to resolve any application processing issues. Drive the on-boarding of new customers and initiates spend enablement activities Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts Attend relevant industry and partner conferences, trade shows and networking events Ensuring all performance standards are met viz. business targets, controls and compliance Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers Expansion of internal and external relationships, and drive sales results Ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered Liaison with internal and external stakeholders to ensure business targets are achieved Pre-acquisition Activities - Prepare RFPs, Proposals, Presentations, Pricing negotiations Post Sales activities - Prepare business proposals for internal risk evaluation, agreements, documentation, implementation and onboarding the customers. Mentoring and coaching new joiners and Assistant managers Measures of Success Key Result Areas New Customer acquisition Growth in Spends, Forex and Profits Retention of existing customers Achievement of team targets Positive Customer feedback Technical Skills / Experience / Certifications Understanding of the Commercial cards business/industry Ability to establish/maintain credibility with customers and partners Consultative Selling skills Good understanding of the P&L and profitability dynamics Corporate Sales Experience with the ability to engage at CXO level Ability to influence key stakeholders from various internal functions Competencies critical to the role Must have a drive for high performance; should be self-motivated to achieve targets Should be able to collaborate effectively with multiple internal and external stakeholders Should be able to adapt to ever changing business and regulatory landscape. Should be able to adjust strategy. Qualification MBA Preferred Industry Preferred Industry - Commercial Cards /Banking/ Travel &Hospitality /Payments Industry

Role Title: Assistant Area Sales & Customer Manager Function: Customer Development Work Level: 1D Location: Mumbai RO Here is how your day at Unilever would look like: Customer Infrastructure & satisfaction: The ASCM is responsible for ensuring a robust Customer Infrastructure is in place in the territory. Distributors are appointed by the ASCM wherever necessary, and it is his/her responsibility to track their overall performance on key metrices. ASCM is supposed to optimize the quantity & quality of customers in his area such that there are no service gaps while ensuring adequate service levels for trade and financial viability for customers. She/He monitors the financial health and profitability of all Customers. The ASCM also needs to step in from time to time to resolve customer issues which cannot be handled at a field-force level. Along with his/her team (FF) the ASCM is also responsible for primary & secondary customer complaint resolution. Growth & Execution: The ASCM drives Top-line growth in the area and ensures all execution metrices are also in place. She/He will also need to monitor channel-wise and category-wise growths in the territory. It is also the ASCM’s responsibility to ensure all new launches are landed in the area and to ensure all merchandising activities are run well. Execution metrics are the input metrics for delivering share gaining growth and are hence very important. Drive a team: Team handling & team building are the most important aspects of an ASCM’s role. An ASCM is responsible for managing the team, motivating them and getting them to deliver their metrices. She/He needs to understand the working style and strengths and weaknesses of each person to get them to reach their potential and also needs to provide developmental inputs on a continuous basis. How an ASCM binds his/her team together is often a make-or-break factor in performance of a team. Liaising with key Partner Functions: The ASCM liaises with the Supply Chain Team to ensure pack wise estimates are built correctly for the area. She/He also ensures norms build up at an RS level are hygienic and supplies from depots are in order. She/He also ensures that the stock build up at Customer points are at the acceptable level. The ASCM works with the Commercial Team to ensure customers are healthy and that payments to company are in order. Ensuring controls & financial hygiene: Along with Commercial & Supply Chain team, ASCM is supposed to have check on system hygiene at customers on aspects like extent of sales return, extent of damage/ shortage claims, mismatch between primary & secondary, physical vs. book stock mismatch, trade discount hygiene etc. ASCM needs to play an active role in probing cases of deviation from norms on the above-mentioned aspects. Key Skills & Requirement MBA with relevant experience. Analytical skills and demonstrated ability to manage the business by the numbers. Jobs involving quick decision making. Jobs involving extensive oral communication, people interaction & negotiation. Experience in a highly analytical, results-oriented environment. Preferably FMCG. External customer interaction. Experience of jobs involving active listening skills, highly consultative and solutions oriented. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience in selling new products and developing markets. All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.

Join our Team About this opportunity: Ericsson invites applications for the role of Software Developer. In this challenging and fulfilled position, you will be tasked with constructing customer's solutions during the building phase of the Software Development Life Cycle (SDLC). As a Software Developer, you will be responsible for performing the detailed design of application and technical architecture components and classes according to the specification provided by the System Architect. The role also involves coding Software components and contributing to the early testing phases, as well as extending your support towards system testing. Responsibilities Include: Analyze and question requirements corroborating their use against existing features and practices. Plan quality assessment activity for each change ensuring its completion to schedule. Create and maintain suitable functional, integration and regression test scenarios. Liaise with business analysts, software architects, and developers etc. to ensure the quality of solutions delivered and the associated artefacts. Assess project risks whilst planning and conducting quality checks. Maintain up to date quality records for all projects and activities. Ensure potential software issues found are captured and followed up appropriately minimizing downstream impact. Probe and verify both UI and Server/Backend processes. Strong in understanding the application through probing software code and come up with White box test cases. Contribute in review of the Automation code of peers and align to technical standards Technical Requirement Must Have: Proven Expertise in UI Functional testing. Proven Expertise in UI automation using Selenium or other automation software Mastery of Manual /Functional /E2E/ System & Integration /Regression testing. Hands on Experience in Rest API testing. Hands on Experience in Python programming for writing Automation scripts using Pytest/PyCharm Expert in Continuous Integration and Software Test Automation Supportive: OS: Linux, Windows Domain Area: Broadcasting knowledge (Preferred) Tools: Pytest, PyCharm, Selenium, Test Rail, SOAP UI, Jira Good to have: AWS knowledge and experience. Preferred ISEB / ISQTB qualified with proven exploratory testing skills. Core Competencies: Agile ways of working Good Communication Skill. Proficiency with the English Language Flexibility to work in different time zones Strong problem-solving skills and analytical ability Fast learner and good team player Possess an acute interest in gathering clues about problems to assist the design team in isolating problems and debugging issues Must have a positive approach to change, the ability to understand other cultures and the ability to adapt to, benefit from and respect cultural differences. Qualification and Experience: 5-9 Years relevant experience in IT Industry Bachelor’s degree in computer engineering/information technology or equivalent Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Chennai Req ID: 770405

The General Counsel’s Organization (GCO) team in India, includes the legal and compliance functions that support Ameriprise Financial and its subsidiaries. This team work on different aspects of client services. The Investigations Team is responsible for conducting internal investigations to assess matters representing potential risk to the enterprise, our clients and employees. The Analyst will partner with the Managers on the team in identifying potential policy violations and conduct root cause analysis. Key Responsibilities Partner with Managers in conducting thorough investigations related to a variety of subject matters, including confidential investigations, that may be raised by various stakeholders, including but not limited to internal business partners, regulatory agencies, and clients. Ensure analysis is completed accurately, efficientlycy and timely. Ability to balance and prioritize workload which will involve working on multiple investigations at the same time. Support Investigation Managers and Director as needed. Support other projects/requests as needed. Required Qualifications 3-year college degree. At least 2 years of analysis and/or investigation experience. Experience obtaining and reviewing relevant documents/information and summarizing findings. Comfortable raising issues, asking for help and probing for complete information. Excellent written and verbal communication skills. Excellent interpersonal skills. Excellent thinking skills. Energetic, flexible, service-oriented individual with a positive attitude. Interest in the investment markets and financial services industry. Strong attention to detail, yet capable of seeing the big picture. Preferred Qualifications Experience in the financial services industry. Understanding of the products and services offered by a diversified financial services company. Securities Industry Essentials (SIE) certification or willingness to obtain. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Legal Affairs

PLEASE APPLY ONLY IF YOU ARE COMFORTABLE WORKING FOR NIGHT SHIFTS Job Title: Support Specialist Job Duration: Full time job opportunity with Benefits Work Location: Ella, PL Compound, Morgans gate, Jeppu Market Road, Mangalore, Karnataka (ONSITE JOB) Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA’s · Record interaction using client system with proper classification · Refer Knowledge base and perform task as per defined process · Follow up and closure of interactions to ensure customer satisfaction · Passionate about customer service · Comfortable with Rotational shifts, extended working hours and weekly offs. · Candidate should clear the V&A and online typing tests Technical Skills: Graduate freshers with excellent communication skills · Operating the computer- Intermediate · MS Office - Intermediate · Avaya/Phone Operating skills – Beginner · Fluent in Spoken and written English with effective Business Communication · Communication in neutral accent over phone · Active listening and probing skills · Basic knowledge of Insurance · Analytical skills About US Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Leads and manages dealers' relationships to market company products and services and assists in the development of dealer sales capability. Responsibilities Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions. Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products. Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed. Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. Skill Descriptors Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: Communicates the importance of customer needs/expectations and commits to resolving them. Researches and verifies customer needs and expectations. Solicits customer satisfaction feedback and acts on improvement opportunities. Helps link organizational objectives to customer needs and expectations. Meets regularly with customers to understand their wants, needs and expectations. Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Working Knowledge: Discusses industry-specific flagship products and services. Demonstrates current knowledge of the regulatory environment for industry segment. Describes the contribution of own function as it relates to the industry segment. Participates in major industry professional associations; subscribes to industry-specific publications. Currently works with a major industry segment and associated functions and features. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization. Level Basic Understanding: Describes the main technologies and tools used in similar or competing products or services. Identifies industry groups that would benefit from the organization's products and services. Identifies potential markets for the organization's products or services. Assesses the key components of an organization's business development plan. Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Level Working Knowledge: Uses 'value selling' techniques to successfully engage customers. Researches the customer's industry and organization before attempting sales calls. Discusses issues and considerations regarding current 'value selling' practices and recommends potential improvements. Quantifies proposed costs, benefits and value in customer terms. Defines and documents value-added activities and their benefits to customers beyond the initial sales transaction. The role requires a college degree, and 5 to 7 years of field experience is desirable. This role requires 50 to 60 per cent of domestic travel. Posting Dates: July 24, 2025 - August 5, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.

JOB DESCRIPTION A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Consumer and community banking - Data Technology, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals. Job responsibilities Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs Defines the technical target state of their product and drives achievement of the strategy Participates in architecture governance bodies Evaluates recommendations and provides feedback on new technologies Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure and high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Advanced knowledge of one or more software, applications, and architecture disciplines Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Job Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Job Type: Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Work Location: In person

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and service requests, as well as contributing to project work when needed. Daily, you'll monitor client infrastructure and solutions, quickly identifying and investigating problems and errors before or as they occur. You'll provide telephonic, ITSM ticket or chat support to clients, ensuring efficient and comprehensive resolutions of incidents and requests. By scheduling maintenance activities like patching and configuration changes, you contribute to a proactive approach in managing and optimizing workflows. You'll follow necessary handover procedures for shift changes to ensure service continuity and update existing knowledge articles—or create new ones. A key part of your role will be identifying opportunities for work optimization, including automation of work, request fulfilment, incident resolution, and other process improvements. You may also be involved in implementing and delivering disaster recovery functions and tests. To thrive in this role, you need to have: Entry-level experience with troubleshooting and providing support in security, network, DATA centre, systems, or storage administration and monitoring services within a medium to large ICT organization. Working knowledge of ITIL processes. Skills in active listening techniques such as paraphrasing, probing for further relevant information, and refraining from interrupting. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Ability to communicate and work across different cultures and social groups. Capacity to plan activities and projects well in advance, adapting to changing circumstances as needed. Positive outlook and ability to perform well under pressure. Eagerness to work diligently and extend hours when necessary. Client-centric approach, always putting clients at the forefront of interactions. Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

We are looking for a proactive and confident Pre-Sales Qualifier to be the first point of contact for client inquiries. Your main responsibility is to understand and qualify client leads based on their requirements, and then pass the validated leads to the sales team. Key Responsibilities: Connect with potential clients via phone, email, or chat. Understand the client's business needs, challenges, and goals. Ask the right questions to gather all relevant information. Qualify the lead based on predefined criteria. Accurately document the client requirement and pass it to the sales team. Coordinate with internal teams if needed for clarifications. Maintain records in CRM or Excel format. Skills Required: Strong communication and listening skills. Ability to ask probing questions and understand client needs. Basic understanding of business services (training provided). Good with follow-ups and documentation. Who Can Apply: Freshers with good communication skills. Graduates from any stream. Eager to learn and grow in a client-facing role. Perks: Training Provided Opportunity to grow into Sales or Business Development roles Friendly and supportive work culture Job Type: Full-time Pay: ₹317,937.32 - ₹1,658,326.52 per year Work Location: In person

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President Master Black Belt, Lean Digital Transformation In this role, you will be responsible for owning thee transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading change within the organization using relevant Lean Six Sigma, Analytics & digital tools and methodology along with managing a team. You must be curious and courageous to challenge the status quo with an eye for detail. You should be comfortable to work with cross functional teams. Responsibilities: • Program lead the design & delivery of the transformation and continuous improvement roadmap for the aligned focused accounts • Independently lead high impact projects to deliver prioritized business outcomes • See opportunities for value creation, revenue generation/ assurance for client and Genpact • Own & deliver on committed efficiency, improvement in accounts through CI lever • Mentor and develop talent in the function through LSS DNA building and engagement drives • Identify digital led transformation opportunities in existing relationships • De-risk operations through deployment of Risk Control & Best Practice framework • Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities Qualifications we seek in you! Minimum Qualifications / Skills • Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital • Result oriented, Works with speed to translate strategy into “measurable” and achieve results • Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability • Excellent communication and analytical skills • Has prior experience of working in global cross functional teams and with senior business partners • Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L • Has managed a team of managers/ senior managers, preferred Preferred Qualifications/ Skills • Certified MBB or BB preferred • Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred • Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience • BPO / Shared service experience, Domain expert in Financial Services (Banking Card Fraud and Chargeback preferred) • Must be flexible with work timings • Has solid understanding of MS office Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Make an impact – Drive change for global enterprises and solve business challenges that matter • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Description A trusted global cloud based tech provider for several Fortune 500 companies worldwide, offering a comprehensive suite of tech solutions for the logistics industry. Position: Sales - Enterprise Solutions Location: Thane, Mumbai Qualification: MBA or PGDBM Bachelors – Engineering/IT/logistics or any other studies that may be relevant Skills: Results and number driven. Results-oriented with a focus on exceeding sales targets Strong presentation and articulation/communication skills. Ability to listen actively and identify client needs. Knowledge/ exp of consultative sales methodologies Experience: 8 to 15 years of experience in software product / solution sales 5-9 years of experience in international business / sales within APAC/Middle East/Africa/Europe is preferred. (Not Mandatory) Experience of software solution sales to large enterprises. Proven experience in complex B2B environment Familiarity with industries like logistics, air cargo handling is a plus Job Description / Responsibilities: New Business Development and Client Engagement Excellent industry connections and ability to forge new CXO connections. Mature and with a strong executive presence for CXO interactions Target focussed, planned and always with a backup plan to meet targets. Conduct in-depth consultations with clients using closed and open-end probing techniques to understand client’s business objectives, challenges, and pain points. Act as a trusted advisor, providing insights and recommendations based on a thorough understanding of the client's industry and business model. Spearhead the hunting sales strategy, identifying and pursuing new business opportunities in target markets. Led and collaborate with the team to make prospecting and lead generation more effective. Sales funnel creation and development Solution Selling: Develop a deep knowledge of company's products and services to effectively articulate their value propositions to clients. Relationship Building & Collaboration: Build and maintain long-term relationships with clients through regular communication and follow-ups. Anticipate client needs and proactively offer solutions that contribute to their success. Work closely with internal teams, including product, development, project management and legal teams to ensure timely submission of proposal and client onboarding formalities. Collaborate with cross-functional teams to address client challenges and drive continuous improvement. Sales Process Management: Owner of the entire sales process, from identifying targets, prospecting to closing deals, ensuring a seamless and positive experience for clients. Create proposals and commercial T&Cs and close large size & multiyear deals. Responsible for sales budgeting for the assigned territory and product line. Utilize CRM tools to track and report on sales activities, forecasts, and client interactions. Other Details Willingness to adapt to a dynamic and evolving business environment. Enthusiastic about staying updated on industry trends and advancements. Stay calm in tough situations and continue to persevere. Participation in industry events as speaker or panellist, etc. Candidate Profile Ideally from a competitor or from a similar software sales back ground, Aggressive yet calm in tough situations. Maintains executive demeanour Logical, planned and number driven Passport and driving license and comfortable with international travel

Sr. Sales Executive JD • Greetings, Grooming and Customer Service -To ensure he is well groomed and ensure proper greetings to all customers. Also needs to attend and resolve all customers quires and if required escalate any issues of customers to leaders and cashiers for proper resolution. • Discipline in Timings and Store Maintenance - To ensure he is on time at store and also ensure following up of batch timings as per week floor schedule set by store manager. Also needs to ensure the selling area as well as store is keep clean and tidy always and also properly lit and air conditioned. • Individual brand or handset targets achievement - To ensure targets monthly given are achieved whether its brand specific or overall contribution. • Individual Wham targets - To ensure month on month targets are met on wham. Product, Price and Offer Knowledge - He should be well versed in the same and ensure no non clarity when conversing with customers for conversions and pitching. Customer probing and conversions - To ensure detailed probing and pitching the right solution or product to customers.

Sr. Sales Executive JD • Greetings, Grooming and Customer Service -To ensure he is well groomed and ensure proper greetings to all customers. Also needs to attend and resolve all customers quires and if required escalate any issues of customers to leaders and cashiers for proper resolution. • Discipline in Timings and Store Maintenance - To ensure he is on time at store and also ensure following up of batch timings as per week floor schedule set by store manager. Also needs to ensure the selling area as well as store is keep clean and tidy always and also properly lit and air conditioned. • Individual brand or handset targets achievement - To ensure targets monthly given are achieved whether its brand specific or overall contribution. • Individual Wham targets - To ensure month on month targets are met on wham. Product, Price and Offer Knowledge - He should be well versed in the same and ensure no non clarity when conversing with customers for conversions and pitching. Customer probing and conversions - To ensure detailed probing and pitching the right solution or product to customers.

Sr. Sales Executive JD • Greetings, Grooming and Customer Service -To ensure he is well groomed and ensure proper greetings to all customers. Also needs to attend and resolve all customers quires and if required escalate any issues of customers to leaders and cashiers for proper resolution. • Discipline in Timings and Store Maintenance - To ensure he is on time at store and also ensure following up of batch timings as per week floor schedule set by store manager. Also needs to ensure the selling area as well as store is keep clean and tidy always and also properly lit and air conditioned. • Individual brand or handset targets achievement - To ensure targets monthly given are achieved whether its brand specific or overall contribution. • Individual Wham targets - To ensure month on month targets are met on wham. Product, Price and Offer Knowledge - He should be well versed in the same and ensure no non clarity when conversing with customers for conversions and pitching. Customer probing and conversions - To ensure detailed probing and pitching the right solution or product to customers.