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6.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Mercer is seeking candidates for the following position based in their GGN Office This is a hybrid role that has a requirement of working at least three days a week in the office. Manager - Metrics, Analytics & Reporting No. of Open roles - 1 What can you expect? We are looking to hire a Manager in the UK Health Delivery Team The role will be responsible for working within the UK Teams, to deliver an excellent and consistent experience for the consultants to support them in renewal and market review of healthcare and protection policies for our clients This position is responsible for various professional activities for assigned moderate portfolios, including processing and technical checks of transaction, administration of Healthcare & Protection policies (covering Renewal and Market Review process), driving improvements, managing workflow, client communication, SLA monitoring and providing timely updates to the management. The incumbent in this role should have an overall understanding of the company strategy and the importance of their role in achieving the company targets and client satisfaction scores We will count on you to: Act as a process owner and subject matter expert for team members and stakeholders 70% Processing & technical check and 30% managerial activities Handling tasks for UK health insurance products – like GLA, GIP, PMI, Dental, Pension, etc. Excellent communication with clients, colleagues and providers Interpretation of policy terms and client requirements to draft Renewal or Market Review Report Good understanding of claims Underwriting process Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.) Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails Creating reports, perform data analysis, including presentation of data insights Leading transition calls and creating process documents (e.g., SOPs, PMAPs etc.) Drive and Focus on the culture of First Time Right Mentoring and coaching new hires Ownership of timely delivery on all deliverables assigned to the team through effective planning and monitoring Mentoring a team directly on client deliverables in a transactional and project-based environment Accurate recording of time on appropriate financial system to ensure achievement of financial / chargeable hours target Own accountability by being able to help the teams troubleshoot issues in projects on both technical and business side Responsible for managing stakeholders and process SLAs Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Lean ideas within the team Preparation of various process reports as and when delegated by managers Mailbox monitoring and ensuring effective SLA controls Identify the developmental and process training needs for team and ensuring trainings are organized for the team/individuals Complete ownership of the new-hire orientation and ensuring the new hire is settled Conduct the team meetings as per the set frequency and ensuring proper documentation Written and Verbal communication with onshore business partners Responsible for transactions processing and quality check Managing daily inventory and allocating work within the team Tracking the inventory status and sharing day end report with managers Act as a subject matter expert and providing floor support to colleagues Manage portfolio of complex client. Should act as a very strong point of contact for escalations for the entire offshore team for any assigned client deliverables. If there are any issues on the agreed deliverables, then should be able to articulate the same with the right message on the impact analysis. Define, delegate and monitor the various employee engagement initiatives for the assigned shop viz; R&Rs, SPOT Award System and so on Drive improvement/ Triple play ideas within the team Adhere to UK Health processes Ownership of delivery of tasks and proactively manage own workload Partner with internal/ external stakeholders to achieve best service for client Dealing with client and member queries (verbal and written), as appropriate in line with service level agreements to ensure timely client delivery Lead on continuous improvement within your team/location Develop and maintain appropriate technical knowledge and lead on market or legislative changes Support revenue reporting activity as appropriate Quality checking of colleagues work to ensure accuracy Attend client meetings as required Manage client relationships to support retention & growth Training, mentoring and technical lead for Consulting Delivery Participate in internal projects and lead when needed Be a champion of change within the team Support Team Leader on Risk and Compliance protocols Note: Applicants should be flexible working in shifts What you need to have? Knowledge & Skills: Graduate in any stream 6+ years’ experience Health products knowledge for UK Markets (preferred) Experience in Renewal and Market Review of Health insurance policies (preferred) Strong team collaboration and relationship building skills Good Interpretation and decision-making skills Strong command on MS office applications (Word, PowerPoint) Advanced knowledge of MS Excel (must) VBA knowledge will be an added advantage Strong experience in KT and transitions in BPO industry Strong verbal and written communication skills along with probing and articulation skills Advanced Logical, Data Analytical & Data Mining skills Strong knowledge/experience in project management Strong analytical, research and problem-solving skills, attention to details Ability to multitask, self-starter, positive attitude and an ability to adapt to an ever-changing environment Proficient in arithmetic calculations Knowledge of tools like HBB, GBM, MercerGold+ (preferred) What makes you stand out? (Additional Skills & Competencies Needed) Good knowledge and experience in health insurance Strong Communication and presentation Skills Strong analytical, research and problem-solving skills, attention to details Project Management Skills Knowledge of quality tools like six sigma, lean and kaizen Knowledge of VBA and BI Tools like power BI, QLIK etc. (Preferred) Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_310057 Show more Show less
Posted 4 days ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Position Title: Customer Service Representative Location: Romania Working Hours: 8AM to 5PM EEST Monday thru Friday (5×9); may be required to work other shifts to meet customer needs Experience Minimum 6 months -1 year of demonstrated customer service-oriented experience Functional Skills High level Integrity, understand & abide by our business practices Willingness to learn (LOB specific product/service, policies & processes), execute and improve Ability to effectively navigate through desktop tools, applications and websites Basic Knowledge on MS Office Excellent Problem solving skills with proficiency in identifying issues by performing Root cause analysis Proficiency in keyboarding (30+wpm), Windows-based applications, internet and web browsing Ability to utilize various documentary and personnel resources to craft case-specific action plans Ability to work with a sense of urgency Ability to spot and report areas for continuous process improvement This role is temporarily remote due to COVID-19. You must be able to work assigned shifts during the center’s hours of operation: 8AM to 5PM EEST Monday thru Friday (5×9) Bachelor’s degree in Computer Engineering, Management Information Systems or equivalent degree/experience preferred. Soft Skills Must possess excellent oral and written communication skills in German/French/Italian + English Ability to express precisely and with clarity Excellent listening & Probing Skills Exhibit strong interpersonal techniques – is positive, pleasant, respectful and customer focused Ability to express empathy and exhibit a desire to help others Provide case handling that is unique and based on each individual customer’s specific needs and schedule Ability to de-escalate difficult customer issues to full resolution Focus on creating a satisfying experience for the customer by using professional customer service techniques, personalizing and focusing on adding value Ability to cope with stress and to remain calm in all customer service situations – remain patient, polite and provide excellent customer service Preferred to have trouble-shooting experience with VoiP/Cloud PBX systems / cloud telephony technology Ability to handle high volume of tikets, phone calls, and chats. Being a true team player is a must. Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply Name(Required) Email(Required) Phone(Required) Apply If you are from Romania Only(Required) Yes No Attach resume(Required) Accepted file types: pdf, docx, doc, Max. file size: 10 MB. Δ Show more Show less
Posted 4 days ago
0 years
0 Lacs
New Delhi, Delhi, India
On-site
Company Description Aimlay Pvt Ltd is a global educational and writing support service platform based in Delhi. Aimlay offers a wide range of courses from Matriculation to PhD, partnering with renowned universities worldwide. The company supports Ph.D. aspirants from admission to completion, emphasizing accessibility, flexibility, and quality education for working professionals and Experiential Learners. Role Description This is a full-time on-site role for an International Voice Process in New Delhi. The role involves handling customer service. The candidate will be responsible for engaging with international clients, providing customer support Key Responsibilities: Handle customer inquiries and resolve issues via phone calls. Qualify leads through effective communication and probing. Identify potential customers and decision-makers. Analyze lead data to determine interest and conversion potential. Provide excellent customer service to ensure customer satisfaction. Requirements: Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment. Experience in customer service and lead qualification preferred. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development. Dynamic and supportive work environment. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Rohini, Delhi, India
On-site
Company: Edtech Corporate Location: New Delhi Job Type: Full-time, On-site CTC: 4.5 LPA Fixed plus Unlimited Incentives Night Shift: 9:30 PM - 6:30 AM About Us: We're a leading Edtech company delivering innovative solutions. We're looking for a talented Customer Support Representative to provide exceptional service to our international customers. Job Summary: Handle customer support tasks, provide technical support, and ensure customer satisfaction through excellent communication and problem-solving skills. Responsibilities: - Qualify leads through phone outbound calls - Probing to identify potential customers and decision-makers - Analyze lead data to determine interest, fit, and potential for conversion - Prioritize leads for the sales team - Handle day-to-day customer support tasks via international voice process - Ensure customer satisfaction through effective communication and problem-solving - Handle day-to-day customer support tasks via international voice process - Verifying your prospective leads’ data, provided by marketing department Requirements: - Bachelor's degree in a related field - Excellent communication, interpersonal, and analytical skills What We Offer: - Competitive salary and benefits package - Opportunity to work with a leading Edtech company - Collaborative and dynamic work environment - Professional growth and development opportunities Why Join Us? - Global Exposure: Work with international clients and gain valuable experience. - Career Growth: Opportunities for professional development and advancement. - Diverse Team: Collaborate with a talented and diverse team. - Dynamic Environment: Fast-paced and innovative work environment. - Competitive Benefits: Attractive compensation and benefits package. How to Apply: Submit your resume at hr.am@aimlay.com or Call 9899891683 Show more Show less
Posted 4 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title: Associate - Production Support Engineer Location: Bangalore, India Role Description You will be operating within Corporate Bank Production as an Associate, Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Operations environment and has specialist expertise in one or more technical domains and ensures that all associated Service Operations stakeholders are provided with an optimum level of service in line with Service Level Agreements (SLAs) / Operating Level Agreements (OLAs). Ensure all the BAU support queries from business are handled on priority and within agreed SLA and also to ensure all application stability issues are well taken care off. Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied Embrace a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability. Be responsible for your own engineering delivery plus, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams. Act as a Production Engineering role model to enhance the technical capability of the Production Support teams to create a future operating model embedded with engineering culture. Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support." What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Lead by example to drive a culture of proactive continual improvement into the Production environment through automation of manual work, monitoring improvements and platform hygiene. Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues. Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls. Update the RUN Book and KEDB as & when required Participate in all BCP and component failure tests based on the run books Understand flow of data through the application infrastructure. It is critical to understand the dataflow to best provide operational support Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment and acting on instruction of the run book. Drive knowledge management across the supported applications and ensure full compliance Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution. Your Skills And Experience Recent experience of applying technical solutions to improve the stability of production environments Working experience of some of the following technology skills: Technologies/Frameworks: Unix, Shell Scripting and/or Python SQL Stack Oracle 12c/19c - for pl/sql, familiarity with OEM tooling to review AWR reports and parameters ITIL v3 Certified (must) Control-M, CRON scheduling MQ- DBUS, IBM JAVA 8/OpenJDK 11 (at least) - for debugging Familiarity with Spring Boot framework Data Streaming – Kafka (Experience with Confluent flavor a plus) and ZooKeeper Hadoop framework Configuration Mgmt Tooling: Ansible Operating System/Platform: RHEL 7.x (preferred), RHEL6.x OpenShift (as we move towards Cloud computing and the fact that Fabric is dependent on OpenShift) CI/CD: Jenkins (preferred) APM Tooling: either or one of Splunk AppDynamics Geneos NewRelic Other platforms: Scheduling – Ctrl-M is a plus, Autosys, etc Search – Elastic Search and/or Solr+ is a plus Methodology: Micro-services architecture SDLC Agile Fundamental Network topology – TCP, LAN, VPN, GSLB, GTM, etc Familiarity with TDD and/or BDD Distributed systems Experience on cloud platforms such as Azure, GCP is a plus Familiarity with containerization/Kubernetes Tools: ServiceNow Jira Confluence BitBucket and/or GIT IntelliJ SQL Plus Familiarity with simple Unix Tooling – putty, mPutty, exceed (PL/)SQL Developer Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes. Ability to self-manage a book of work and ensure clear transparency on progress with clear, timely, communication of issues. Excellent communication skills, both written and verbal, with attention to detail. Ability to work in Follow the Sun model, virtual teams and in matrix structure Service Operations experience within a global operations context 6-9 yrs experience in IT in large corporate environments, specifically in the area of controlled production environments or in Financial Services Technology in a client-facing function Global Transaction Banking Experience is a plus. Experience of end-to-end Level 2,3,4 management and good overview of Production/Operations Management overall Experience of run-book execution Experience of supporting complex application and infrastructure domains Good analytical, troubleshooting and problem-solving skills Working knowledge of incident tracking tools (i.e., Remedy, Heat etc.) How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment. Show more Show less
Posted 4 days ago
9.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Business Function DBS Consumer Banking Group is in a unique position to our customers realize thedreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose A person in this role will ensure awareness of and adherence to processes, policies and codes of conduct laid down for CBG frontline staff. He/she will also be responsible for continuously identifying new areas of focus requiring creation of controls/processes absent or inadequate, process strengthening and additional monitoring. This person’s work will be used for monitoring health (compliance to regulatory and bank standards) and preparing for future risk perceived areas Key Accountabilities & Job Responsibilities Ensure achievement of Investment Product Volumes and Revenue objectives of the VRM Ensure AMFI certification / EUIN transfer of new joiners and existing team members and timely renewal of the same Impart effective training on new product launch / refresher training on investment, alternate and Forex, AML and other mandatory trainings and keep the record of attendance to comply with internal and regulatory guidelines Ensure implementation of investment sales process and the investment profile suitability of clients to the products purchased Ensure sustainable trail income for the Bank through driving the Mutual Volumes while driving activation of team members for Investment and Forex products Provide feedback from market and customers to Central Investment Product team for continuous improvement / ideation for new product and processes Ensure timely dissemination of knowledge on products, market updates and fund fact sheets amongst front line team members and Unit Heads Track the input activities of team members through client book analysis and align the activities to the desired investment volumes and revenue objectives Always ensure customer-centricity, adherence to fair dealing norms and compliance to internal and regulatory guidelines at VRM Ensure adequacy of product brochures, addendums and proposal forms at VRM repository and check for replenishment of sales kit of RMs Ensure complaint resolution within the approved TAT through coordination with Central Investment product team and insurer partners at VRM unit Requirements Demonstrated track record in FLOD, managing regulatory and operational risk along with process adherence Exposure to monitoring of sales processes & regulatory compliance will be highly advantageous Intensive knowledge of Indian banking and regulatory guidelines Equipped with knowledge of sales & client interface best practices/industry developments Minimum 7 – 9 years experience in banking, first line of defence (FLOD), continuous audits and process controls Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions Prior exposure to process writing, controls and governance Education / Preferred Qualifications Bachelor’s degree from a recognized university Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience Professional qualifications or certifications on process adherence, audits, etc. are desirable but not mandatory Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity Primary Location India-Uttar Pradesh-Noida-DBIL Job Product Sales Schedule Regular Job Type Full-time Job Posting Jun 12, 2025, 10:30:00 AM Show more Show less
Posted 5 days ago
0 years
0 Lacs
Vasant Vihar, Delhi, India
On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent wealth management provider in India Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space Requirements Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . en Primary Location India-Delhi-Vasant Vihar Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 12, 2025, 10:30:00 AM Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Vellore, Tamil Nadu, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Raipur, Chhattisgarh, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Ranchi, Jharkhand, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Guwahati, Assam, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Amritsar, Punjab, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
0 years
6 - 9 Lacs
Sānand
On-site
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR53350 Quality Engineer – Reaction Systems and Defect Management As ATCQE Reaction System and Defect Management team, your main responsibility will be managing and maintaining globally aligned Workflow and product defect management for Assembly and Test. Maintenance of globally aligned Workflow mainly works with Assembly and Test inline process or respective triggers team to establish Workflow in system. Defect management work mainly involves scrap code management, managing Maverick lots control and Assembly defects control. Job Responsibilities Co-work with Assembly Test sites Subject Matter Experts in establishing Workflow in system based on globally aligned OCAP for Assembly Test inline process or respective triggers. Ensure that Workflow system is deployed with manufacturable and operational capability. Maintain and manage Workflow to ensure business continuity. Manage defect classification to achieve globally standardized state. Manage and monitor Maverick performing lots. Collaborate with Global teams on Quality initiatives, driving engineering activities to meet Company Quality Strategic objectives and goal. Enforce Quality Culture mindset working together with manufacturing site partners through strong communication platform, leveraging Quality Improvement Teams, applying Quality Tools and Methodologies. Skills and Experience Experience in Manufacturing or Operations or Assembly packaging process is preferred. Basic knowledge in quality control tools and data analysis tools is preferred. Possess coding competencies in various languages and frameworks. Strong analytical and structured thought process. Good communication and strong ability to work with various team from different background. Able to influence stakeholders in complex network and drive for alignment. Inquisitive and with an eye for detail, proven track record in successful probing during problem solving and root cause investigation. Able to think out of the box, and ability to navigate out of deadlock situation. Strong organization skill and good hands on in Project Management. Education A Bachelor/Master from Electrical Engineering Additional Job Responsibilities Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
Posted 5 days ago
5.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description Are you ready to accelerate your career? Join Cielo as a Senior Recruiter! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition. Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at talent.acquisition@cielotalent.com Job Description The Senior Recruiter is responsible for Service Excellence throughout the recruitment cycle. The Senior Recruiter acts as a brand ambassador for their client and partners with the hiring managers in a consultative capacity. They are focused on delivering top talent for their hiring managers while providing proactive and timely communication on the status of the search. The Senior Recruiter is expected to stay abreast of industry and market specific information or trends that could impact the search. They will act as a mentor to Recruiters as well as other team members. They demonstrate innovation and outside of the box thinking with their search techniques. Work Location: Bengaluru, Karnataka, India Work Arrangement: Hybrid Work Schedule: APAC 1st shift Specific requirements: Min 5-6 years of end to end recruitment preferably in life science Industry with strong stakeholder Management experience. Duties And Responsibilities Complete a detailed job scope conversation with the hiring leader to determine position specifications. Timely review of applicants who have applied via the applicant tracking system. Build and deploy effective recruitment marketing campaigns specific to the job opening. Source candidates via resume databases and networking sites using sophisticated Boolean search language. Source candidates via social media channels and deep web sourcing techniques. Generate targeted lists of passive candidates using member subscriptions and technologies. Solicit and pursue referrals from business networks and/or internal referrals. Utilize proprietary software for mobile and email campaigning to talent communities. Use a sophisticated mix of media to connect with talent community (phone, email, campaigning, network introductions and social media). Provide value propositions uniquely tailored to each candidate situation and interest level in the job. Prepare candidates for interviews; providing logistical information, interview schedule, appropriate attire and expectations for follow up from the recruiter; additional counsel as needed. Ensure all candidates are provided with timely updates concerning the status of their applications and interviews. Throughout the process, keeps a strong pulse on the interest levels and/or concerns of top candidates. Conduct professional and thoughtful phone interviews that are infused with industry/role specific probing questions as the conversation/interview dictates. Navigate difficult conversations in order to gather appropriate information. Compare candidate phone interview notes and skills assessments with requisition specifications to determine if the candidate is a match for the role. Apply consideration for factors relative to candidate fit to team and cultural fit. Issue skills testing as needed and evaluate results (if process dictates). Review background and reference information (if process dictates). Keep candidates engaged throughout process. Continuously build talent pipeline to ensure there are multiple candidates in play at all times. Keep hiring manager up to date on any market changes that would impact the hiring process or talent community. Articulate a job offer and drives for candidate acceptance. Partner with the hiring manager to ensure the offer is accepted by the candidate. Strict adherence to all regulations (OFCCP and all other compliance standards set forth). Demonstrate segment/practice/industry expertise. Work to deliver a strong candidate slate for each requisition. Provide accurate and regular reporting of recruiting activities. Identify perceived difficulties with searches and research solutions by collaborating with leadership (and hiring manager as appropriate). Proactively and regularly communicates the status of each search to the hiring manager. Other duties as assigned. Qualifications Position Requirements Education: Bachelor’s degree in business, management, human resources or related field required. Equivalent experience may be considered. Experience: Minimum of five or more year’s results-oriented recruiting experience working in an in-house, RPO or agency setting. Exposure: Ability to showcase niche segment or industry expertise. Ability to employ technologies in the recruiting process that create efficiencies. Adhere to documentation and processes for compliance. Experience utilizing deep web sourcing techniques. Additional Information All your information will be kept confidential according to EEO guidelines. Show more Show less
Posted 5 days ago
9.0 years
5 - 7 Lacs
Noida
On-site
Business FunctionDBS Consumer Banking Group is in a unique position to our customers realize thedreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.Job Purpose* A person in this role will ensure awareness of and adherence to processes, policies and codes of conduct laid down for CBG frontline staff. He/she will also be responsible for continuously identifying new areas of focus requiring creation of controls/processes absent or inadequate, process strengthening and additional monitoring. This person’s work will be used for monitoring health (compliance to regulatory and bank standards) and preparing for future risk perceived areas.Key Accountabilities & Job Responsibilities* Ensure achievement of Investment Product Volumes and Revenue objectives of the VRM.* Ensure AMFI certification / EUIN transfer of new joiners and existing team members and timely renewal of the same.* Impart effective training on new product launch / refresher training on investment, alternate and Forex, AML and other mandatory trainings and keep the record of attendance to comply with internal and regulatory guidelines.* Ensure implementation of investment sales process and the investment profile suitability of clients to the products purchased.* Ensure sustainable trail income for the Bank through driving the Mutual Volumes while driving activation of team members for Investment and Forex products.* Provide feedback from market and customers to Central Investment Product team for continuous improvement / ideation for new product and processes.* Ensure timely dissemination of knowledge on products, market updates and fund fact sheets amongst front line team members and Unit Heads.* Track the input activities of team members through client book analysis and align the activities to the desired investment volumes and revenue objectives.* Always ensure customer-centricity, adherence to fair dealing norms and compliance to internal and regulatory guidelines at VRM.* Ensure adequacy of product brochures, addendums and proposal forms at VRM repository and check for replenishment of sales kit of RMs* Ensure complaint resolution within the approved TAT through coordination with Central Investment product team and insurer partners at VRM unit.Requirements* Demonstrated track record in FLOD, managing regulatory and operational risk along with process adherence* Exposure to monitoring of sales processes & regulatory compliance will be highly advantageous* Intensive knowledge of Indian banking and regulatory guidelines* Equipped with knowledge of sales & client interface best practices/industry developments* Minimum 7 – 9 years experience in banking, first line of defence (FLOD), continuous audits and process controls* Experience of multi-tasking, managing multiple stakeholders and independently having senior level interactions* Prior exposure to process writing, controls and governanceEducation / Preferred Qualifications* Bachelor’s degree from a recognized university* Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience* Professional qualifications or certifications on process adherence, audits, etc. are desirable but not mandatoryCore Competencies* Effective probing and listening skills.* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-orientated & the ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.* Focused on developing image and good will of the brand* Creative, inquisitive mind with problem solving abilities.* Ability to deliver results within tight timelines.* Attention to details, analyzing abilities.Technical Competencies* Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures* Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.* Understanding of KYC requirements & Anti-money Laundering Policies.* Knowledge of financial markets and products to assist in meaningful engagement with clients.Work Relationship* Management of clients and prospects for acquisition and deepening of wallet share.* Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.* Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.Mandatory Training* GCAP (Group Customer Acceptance Policy)* BCAP (Business Customer Acceptance Policy)* AML (Anti Money Laundering) and KYC Guidelines* PIP (Personal Investment Policy)* ORM (Operational Risk Management)* Information Security PolicyDBS India - Culture & Behaviors* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints* Build pride and passion to protect, maintain and enhance DBS’ image and reputation* Enhance knowledge base, build skill sets & develop competencies* Execute at speed while maintaining error free operations* Maintain the highest standards of honesty and integrity
Posted 5 days ago
2.0 years
4 - 5 Lacs
Greater Hyderabad Area
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Walkin drive for "Any graduates Freshers - Data (No BE/B.Tech)" at Pune on 16th Jun 25 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 16th Jun 25 at Pune. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 16th Jun 25 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - PUNE:: Infosys BPM Limited No. 1, HinjewadiRajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi phase 1, Pune 411057 Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to carry PAN Card or Passport for Identity proof. NOTE: Candidates Needs to bring Pan card without fail for Assessment. Interview Information: Interview Date: 16th JUN 2025 Reporting Time: 09:30 AM till 11:00 AM Round 1 - Aptitude Assessment (10:00 AM to 12:00 PM) Round 2 - Ops Screening Face to Face interview (12:30 PM to 04:00 PM) Note - Post 11:30 AM (entry not allowed) Job Description:: Job Location : Pune Qualification : Any graduates Freshers - Data (No BE/B.Tech) Shifts: Night Shift Experience: Freshers Role: Data Designation : Process Executive Notice Period : Immediate joiners only Note: Good communication skills, willingness to work in Night shift. No BE / Btech We need immediate joiners only. Roles & Responsibilities: Candidate needs to have 15 years of full-time education Proficient with basic computer knowledge Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational) Excellent verbal, written communication, interpretation and active listening skills Ability to quickly and efficiently assimilate process knowledge Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry Should be comfortable working from office Good communication skills, willingness to work in Night shift. We need immediate joiners only. NOTE: Kindly have a working cellphone with Microphone & Camera Access. Download SHL application for Assessments. Ensure Minimum upload / Download Speed of 2 MBPS Regards, Infosys BPM Recruitment team Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Kochi, Kerala, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Indore, Madhya Pradesh, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Dehradun, Uttarakhand, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
2.0 years
4 - 5 Lacs
Mumbai, Maharashtra, India
Remote
Experience : 2.00 + years Salary : INR 420000-550000 / year (based on experience) Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full time Permanent Position (*Note: This is a requirement for Uplers) What do you need for this opportunity? Must have skills required: CRM, Multi-tasking, cold calling, Communication Skills, Lead Generation, LinkedIN Sales Navigator, Digital Marketing, Email Campaigns, Apollo.io, Lusha Uplers is Looking for: Shift - 7.30 pm to 4.30 am (Night shift) 5 days working Remote Roles and Responsibilities : Must have a minimum 2 yr. Experience in lead generation using LinkedIn Sales Navigator.(Experience Required- 2-4 yrs.) Responsible for extracting leads using Google, LinkedIn Sales Navigator, Apollo, Lusha, and other similar tools, as well as engaging with prospects on LinkedIn and via email. Appointment Setting: Scheduling appointments with qualified leads who have expressed interest in our service. You may need to coordinate with sales representatives or account executives to ensure a smooth handoff. Lead Generation: Utilizing LinkedIn Sales Navigator, Apollo, Lusha, and other tools to identify potential leads and extract their contact information, such as email addresses and phone numbers. Database Management: Maintaining an organized and updated database of leads, including accurate contact details and relevant information. CRM Management: Updating and maintaining accurate records of interactions, call outcomes, and any relevant information within the Customer Relationship Management (CRM) system. This ensures that the sales team has access to up-to-date and relevant information when engaging with leads. Email Campaigns: Crafting compelling email campaigns to reach out to leads and introduce them to your product or service. These emails should be personalized, engaging, and focused on generating interest and qualified appointments. LinkedIn Engagement: Actively engaging with potential leads on LinkedIn by sending connection requests, personalized messages, and InMail’s. Your goal is to build relationships, establish credibility, and promote your product or service. Relationship Building: Building and maintaining relationships with leads through consistent and thoughtful follow-up. Providing valuable information, industry insights, or relevant content can help establish trust, credibility and increase the likelihood of conversion in the long run. Product/Service Knowledge: Acquiring a deep understanding of company's product or service offerings to effectively communicate their value propositions to potential leads. Qualifying Leads: Conducting initial qualifying conversations to assess the fit between the leads needs and your product or service. This involves asking probing questions and gathering relevant information to determine if there is a potential for a qualified appointment. Reporting and Metrics: Tracking and documenting your activities, results, and key performance indicators (KPIs), such as the number of leads generated, appointments set, conversions, and revenue generated. Providing regular reports and updates to management. Continuous Learning: Staying up-to-date with industry trends, competitive landscape, and best practices in lead generation and sales. Actively seeking feedback and incorporating it into your strategies to improve performance. Cold Calling: Initiating outbound calls to prospects based on the leads generated through your research and databases. Phone Scripting: Developing and using effective phone scripts that outline key talking points and help guide the conversation with prospects. Phone scripts should be personalized and tailored to address the specific pain points and needs of the leads. Call Monitoring and Recording: Maintaining accurate records of calls made, including notes on conversations, objections raised, and any important information gathered during the call. This helps to track progress, refine approaches, and provide valuable insights to the sales team. Active Listening and Objection Handling: Actively listening to prospects during phone calls, understanding their concerns or objections, and addressing them effectively. Having a thorough understanding of the product or service enables you to provide relevant information and overcome objections to move the conversation forward. Reminder Calls or Emails(Follow-Up Calls/Email Follow-Ups): I: Sending reminder emails or making reminder calls to leads who have expressed interest but have not taken the desired action, such as scheduling an appointment or providing additional information. Reminders serve as gentle prompts and can help re-engage leads who may have been busy or overlooked previous communications. Persistence and Persistence Tracking: Maintaining a structured approach to follow-ups and persistently engaging with leads until a final resolution is reached. Keeping track of follow- up attempts, responses, and outcomes in your CRM system or tracking tool is essential for effective follow-up management. Adjusting Follow-Up Strategies: Continuously assess and adjust your follow-up strategies based on the responses and feedback received from leads. Experimenting with different approaches, timing, and communication channels can help optimize your follow-up efforts and improve conversion rates. CDD: Research the client and company, create a Client Discovery Document (CDD) for all the appointments, Ensuring that all possible data points in the Client Discovery Document (CDD) are updated for the scheduled calls. Requirements : Business Development, Sales Management, CRM Management, proposal documentation, Excellent communication and negotiation skills, growth hungry. Experience in selling digital marketing services for customers based out of the US. Should have Experience doing cold calling and generating leads in US market. Sales experience in the US market is a must - Mandatory Requirement. Experience working on tools like Sales Navigator, Upwork Etc. Experience with CRM software like HubSpot, Click Up Etc. Proficiency in MS Office. Excellent multi-tasking skills Ability to prioritize tasks Ability to present and explain ideas to a variety of audiences Ability to sell value and create credibility Ability to maintain a high level of professionalism and confidentiality Enthusiastic to build good relationships with people Ability to work well in a team environment Tracking new clients in various industries, placing proposals, and getting agreements. Process and manage paperwork and correspondence related to all clients. Understand clients needs by doing client assessments. Provide detailed client documentation. Hands-on experience in all elements of the sales process from Approaching Leads, Scheduling Interviews, Creating Proposals, negotiations and closings. Arrange/Prepare proposals for clients. Achieve Sales Targets via Outbound Leads. Fixing Prospect meetings & Giving Presentations (If needed). Requirements Gathering and understanding Nurturing clients from scratch to maturity. Support the team with other responsibilities as required. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less
Posted 5 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 5 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 5 days ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Show more Show less
Posted 5 days ago
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