2013 Probing Jobs - Page 36

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job The Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About The Job The Assistant Manager, Global Service Desk (GSD) is a critical role at IntouchCX and is responsible for overseeing the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About The Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely and effective solutions. The role will...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. About The Job As a Senior Service Desk Analyst, you will play a key role in providing advanced technical support to end-users, ensuring the smooth operation of IT systems, and contributing to the overall efficiency of the organization. Leveraging the exp...

Position Overview Job Title: Risk and Control Analyst Location: Bangalore, India Role Description To assist with the management of the organization’s Operational Risk framework by performing Control Effectiveness Testing against the controls identified within the Risk and Control Inventory process. This will enable support of the Bank’s strategic objectives by providing meaningful insight and guidance to a range of internal stakeholders across the Corporate Banking Divisions. This role is exclusively for candidates who have experience in Corporate Banking Operations internal control testing. As an Analyst, you will be responsible for providing teams with an informed opinion on the effectiven...

Global Compliance – Global Compliance Employee Services (GCES) - Overview Our business principle #2 states: “We are dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles that govern us. Our continued success depends upon unswerving adherence to this standard.” Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s reputational risk...

Job Description: About the Company: Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About the Job: As part of the AT&T Governance Enforcement, Assessment and Testing, Third Party Risk, and Emerging Technology Cyber Organization (GATE), you will support the A...

Job Description Global Compliance – Global Compliance Employee Services (GCES) - Overview Our business principle #2 states: “We are dedicated to complying fully with the letter and spirit of the laws, rules and ethical principles that govern us. Our continued success depends upon unswerving adherence to this standard.” Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s r...

Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Monitors and improves the maintenance of the production unit by overseeing maintenance staff and equipment; ensures employees comply with safety procedure...

With the growth and the transformation agenda of WS Audiology, there is a need to strengthen our HR team in India and recruit outside an outstanding recruiter to help us identify, assess and attract great talent into our organization. In this role, you will be accountable for the efficient recruitment of top-notch technology and business professionals and executives to contribute to the accelerating growth and profitability of WS Audiology in India. You will deliver all facets of recruiting success throughout the organization with the development of international technology-related recruiting plans, employing sourcing strategies and resources as well as developing new and creative ways to id...

12+ years of experience with Linux device driver development, preferably with a focus on PCIe devices. Open Source Contribution: Experience contributing to the Linux kernel or relevant open-source projects is highly valued. Expertise in C Language: Mastery of C for low-level, performance-sensitive code, including bitwise operations, memory management, pointer arithmetic, and data structure optimization. Familiarity with C++: Advantageous for certain projects, though most Linux kernel drivers are written in C. Understanding object-oriented concepts in a C context is also helpful. Deep Understanding of Linux Kernel Architecture: Familiarity with kernel space versus user space, kernel modules, ...

JOB DESCRIPTION: Job Summary:Inbound customer services calls,, E-Com and Outbound for Retail and Banking Processes. Broad Responsibilities/ Major Deliverables:· Taking/Handling Inbound Customer calls, Outbound calls · Listening to and understanding the customer’s requirements · Provide product / service details & benefits to Customers · Providing end to end solutions to the customer · Asking the correct questions – probing and prompting the customer wherever required · Timely and accurate capturing all the information given by the customer · Timely follow up with Brands as per Escalation matrix till closure · Staying current with knowledge of products/ processes & services offered by the cli...

About Rootquotient Rootquotient is a Product Engineering company that builds impactful digital products with a success-driven approach. With expertise in Product Strategy, Design, and Engineering, we work across industries like FinTech, HealthTech, GreenTech and Retail. Headquartered in Toronto, with teams also in Chennai and London, we take ownership of the products we build, ensuring real business outcomes. At Rootquotient, you'll be part of a collaborative, growth-driven team that values innovation, excellence, and continuous learning. Key Responsibilities: 1. Strategic Business Requirements & Functional Design: Proactively collaborate with senior business stakeholders to deeply understan...

About the Company: At StudyIn, we believe that the right guidance has the power to change lives. As the worlds most trusted higher education specialist, weve helped over 1.3 million students access study opportunities since 2006, placing them at top universities across the UK, USA, Canada, Australia, New Zealand, Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countries worldwide, offering expert counselling, admissions support, visa guidance, and university partnerships. Main Duties & Scope of the role- The Tele-consultant is an individual contributor role focused on engaging with prospective students through high-volume outbound calls and multi-channel communication, in...

Consulting Project Management Mumbai, Maharashtra, India + 1 more location Date posted Aug 06, 2025 Job number 1856709 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Consulting Services Discipline Consulting Project Management Employment type Full-Time Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that ...

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Senior Territory Manager Provide strategic leadership and mentorship to dealers and territory managers, guiding them in both technical and commercial aspects of integrated custom...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L1) at NTT DATA, you will step into an entry-level role focused on maintaining our clients' firewall infrastructures. Your main objective will be to ensure our Service Level Agreements (SLAs) are met with zero missed conditions. You'll be front-line support, handling standard and low-complexity incidents and servi...

Job Description Role : Customer Support Officer - BPO Location : Pune/Mangalore Who are we looking for?  Graduate freshers with excellent communication skills  Analytical skills Technical Skills  Operating the computer- Intermediate  MS Office - Intermediate  Avaya/Phone Operating skills – Beginner  Fluent in Spoken and written English with effective Business Communication  Communication in neutral accent over phone  Active listening and probing skills  Basic knowledge of Insurance  Typing Speed 30 WPM Process Skills  Respond to customer queries via inbound/outbound calls and emails within defined SLA’s  Record interaction using client system with proper classification  Refer Kn...

Job Description Key Responsibilities: Ensures that assigned Packaged Application technologies such as ErP, Middleware and other business critical software in the client's environment site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides onsite tech...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach&...

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose: To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value = > INR 30 lakhs through “need-based approach”...

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose: To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value = > INR 30 lakhs through “need-based approach”...

JOB DESCRIPTION A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Consumer & Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals. Job responsibilities Engages technical teams and business stakeholders to discuss and propose technical approaches to meet curren...