1545 Probing Jobs - Page 2

About the company: Rio Moving is a leading US-based logistics company specializing in efficient and reliable moving and transportation services. We offer customized solutions for residential moves & commercial relocations. Job Title: US Sales Representative Location: Centura Square IT Park, Thane West Industry : Household Goods Moving Job Summary: We are looking for dynamic and motivated US Sales Representatives to join our growing sales team. The primary responsibilities include establishing connections with prospective customers, comprehensively understanding their requirements, presenting our range of moving services, effectively closing sales, and ensure customer satisfaction while contributing to the company’s sales growth. Key Responsibilities: Connect with customers: Make outbound calls and/or use digital channels to reach potential customers. Understand customer needs: Ask probing questions to identify customer requirements and pain points. Present services: Clearly and confidently communicate the value proposition of our offerings. Build relationships: Develop rapport with customers to foster long-term relationships. Manage leads: Utilize existing software & sheets to track interactions and progress. Achieve sales targets: Contribute to the team's overall sales goals. Requirements: Minimum 3 years of experience in US sales Strong track record of achieving or exceeding sales targets. Excellent communication, negotiation, and presentation skills. Ability to work independently as well as in a team. Basic computer proficiency and familiarity with online tools. What You'll Bring: A results-driven mindset with a passion for sales. Strong interpersonal skills to connect and build trust with customers. Energy, enthusiasm, and resilience to succeed in a competitive environment. What We Offer: Competitive salary with attractive monthly incentives. Career growth and advancement opportunities within the organization.

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that everyone brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will Serve as the first point of contact and provide interesting insights and product information to prospective customers. Assist in managing our key accounts and strengthen relationships with C-level executives. Find and engage new contacts using innovative methods. Lead identification and qualification using probing techniques. Drive traffic to Cvent seminars and online demonstrations Assist marketing with campaign strategies. Pull up reports and conduct data interpretation. Prepare presentation decks and proposals. Partner with senior sales team members to achieve new business quotas. Here's What You Need 1+ years of experience required in cold calling, lead generation, lead qualification. International Sales Experience is a must to have. Excellent communication skills (verbal and written) Strong sense of initiative and personal leadership Ability to work within a team to achieve goals. Strong business acumen, ethics, and high integrity Excel at developing relationships over the phone. Ability to handle high outbound call volume with correspondingly high talk time. Must be articulate, organized, detail-oriented, and could multi-task dynamically changing environment. Strong research aptitude Proficient computer skills (PowerPoint, Word, Excel, Outlook, etc.) Interpretation and presentation of data and findings

Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers . Business - Sales SBU - CBIG Location - Pune Key Responsibilities Lead new customer acquisition initiatives within the designated territory Responsible for new customer acquisition in assigned territory and reporting of daily sales activity Business development & relationship building with corporates and signing MOUs with them for self-ratings / corporate profiling / sectoral study reports / business information reports / D-U-N-S verified reports etc Organizing theme-based events and ensuring participation of CXO/CFO level contacts are part of the new customer acquisition strategy Ensure process adherence at all times and error free timely delivery of projects Liaising with the operations team for a smooth delivery of the end product and ensuring the service expectations of the customers are met Maintaining the data/client contact details in appropriate data warehouses hygienically Progress reviews and forecasting reports are filed periodically as required by the management Regular update of all the activities in the tools provided and track the movement of all such activities Key Requirements Graduate/post-graduate with 3 to 7 years of experience into new business development Experience managing B2B sales with C-Level executives Good excel hygiene is mandatory Customer acquisition experience and excellent communication & probing skills Experience in cracking sales closures primarily in the mid & large-corporate segment Willingness to work from the office five days a week, with flexibility to extend working hours during high demand periods Strong client orientation, with the ability to understand, manage, and exceed client expectations consistently All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products Apply and adapt appropriate research techniques and methods for specific project needs Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities Partner with Product Managers and Designers to influence product strategy and roadmaps Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing. Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to generate strategic and tactical insights with actionable recommendations. Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc Provide mentorship to other members of the team and champion the discipline across the organization Qualifications Basic Qualifications (The must have): Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Extensive experience in applying customer-centered research techniques to product definition and designs Expert knowledge in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods A portfolio of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research Preferred Qualifications (The Nice To Have) Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software In depth knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design Experience with the creation and execution of online surveys as well as rich qualitative research techniques Expert presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders. The ability to learn new technical concepts quickly Experience coaching and mentoring more junior team members, contributing to their growth Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Process Associate, Customer Care! The candidate should have good communication and should be good in handling customers. Also, should have technical knowledge on basic computers and basic programming language. Should know about sales as the process handles both sales & technical issues. Responsibilities Handle multiple chats at the same time (3+ Active Chats simultaneously) Respond to the customer queries & issues in timely manner Provide solution to the customer basis the available help articles and within the policies Replicate customers issue and report necessary bugs/suggestions/ideas Provide excellent services to the customers Work closely with internal departments to provide the required information/support to the customer Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Maintain a deep understanding of client process and policies Upskill to enhance the knowledge from time to time and offer support Upsell existing and sell the relevant/next logical products to the new customers basis their business Qualifications we seek in you! Minimum Qualifications Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) Freshers are eligible Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques Preferred Qualifications/ Skills Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Typing speed 40-45 words per minute + 80%+ accuracy Should be C1 proficiency. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 11, 2025, 5:55:46 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Overview The Cloud Solutions Sales Manager is a solution sales leadership role responsible for driving sustainable new business growth across ERP and CRM solution areas. This role requires providing thought leadership, accelerating customer adoption, and enabling enterprise sales and marketing teams to deliver measurable outcomes. The ideal candidate is a proven sales leader with a challenger mindset, deep understanding of ERP & CRM landscapes, and the ability to translate business challenges into technology-driven transformation opportunities. Roles and responsibilities Drive increasing revenues and number of customers while ensuring a high degree of client satisfaction. Develop short and medium range growth strategies. Ensure that projects are of high quality and fit the strategic direction of the business. Prospecting / identification of opportunities, managing RFIs / RFPs responses, and winning opportunities for the services offered. Collaborate with Sales, Solutions Architect, and Services Delivery to craft compelling, accurate proposals that win business. Lead sales efforts at selected global events. Achieve set targets in terms of revenue, profitability, and other result areas for the given period. Identify potential off-shoring / outsourcing leads, develop relationships with potential clients through personal meetings, presentations and business gatherings. Responsible & Accountable for enhancement / development of knowledge, efficiency, accountability, and performance of Sales Support team. Skills Proven expertise in ERP and CRM solution sales (Dynamics 365 or similar platforms preferred). Excellent skills in prospecting, probing, lead generation, cold calling and closing Availability and flexibility to work across different time zones as per requirement, Business development, sales, revenue generation. Strong English Communication, presentation, and articulation skills Knowledge of business and management principles Strong analytical skills Organizational skills Leadership skills Ability to work collaboratively. Work Experience 8+ years Values we look for : Hard work, Passion, Determination, Kindness Levels : L16, L17 Competency level : Senior Compensation : Our Compensation Offering will be commensurate with your Skills & Experience, and not a negotiation on your current CTC/irrespective of your current CTC. We offer highly challenging work to solve unique business problems, an empathetic culture, and a sense of security.

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Job Title: Sales Quality Analyst - Sales Excellence & Compliance Location: Visakhapatnam (Vizag) | Occasional South India travel Employment Type: Full-time, Permanent Experience Required: 2-5 years About the Role We are looking for a Sales Quality Analyst to strengthen our Sales Excellence & Compliance function. The role involves auditing sales calls, reviewing CRM processes, monitoring compliance, and enabling sales teams with timely insights and training support . You will work closely with Sales Managers, Inside Sales, and Senior QA to ensure every customer interaction meets quality standards. Key Responsibilities Audit and evaluate sales calls, CRM entries, and follow-up actions. Track quality metrics (conversion rates, CSAT, call adherence). Conduct mystery audits and field checks across South India. Prepare quality reports and highlight recurring issues. Deliver structured feedback to sales agents and managers. Contribute to training modules and process refreshers. Escalate compliance gaps or deviations promptly. Requirements Bachelor’s degree (Business/Analytics/Commerce preferred). 2-5 years in Sales QA, Sales Audit, or Customer Service QA. Familiarity with CRM tools (Zoho, Salesforce, or equivalent). Strong grasp of sales call fundamentals (opening, probing, objection handling, closure). Excellent listening, analytical, and communication skills. Fluency in English + at least one of Telugu/Kannada Preferred Qualities Experience in telesales or B2C sales environments. Detail-oriented, process-driven, and feedback-focused. Growth mindset, with eagerness to move into senior QA roles. What We Offer Competitive salary and performance-linked bonuses. Health benefits and career growth opportunities. A collaborative, high-growth, tech-enabled work environment.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="10635"> Responsibilities Intellectual Property Researches and proactively shares intellectual property (IP) and provides recommendations for improvement including submitting new IP. Holds others accountable for reusing appropriate IP and collective knowledge by enforcing use of processes and artifacts with team members. Relationship Development Engages with senior internal and external stakeholders (e.g., Chief Executive-level executives) as a peer with subject matter expertise. Prevents and manages escalated situations through strategic and targeted communications with senior stakeholders and delivers difficult messages as needed. Establishes governance to influence customer decision making and diffuses situations in escalations as needed. Drives customer satisfaction by representing Microsoft to senior customer stakeholders (e.g., Chief Executive-level), reviewing and analyzing customer feedback, and leveraging trusted relationships with senior internal resources to act as the voice of the customer and ensure resolution of challenged deliveries. Manages expectations with a high level of political sensitivity by anticipating customer reactions, interpreting small signals, and taking proactive steps accordingly. Adheres to project compliance standards (e.g., confidentiality, privacy) and requirements of the contract and accommodates customer compliance standards, including managing compliance-related complexities (e.g., high sensitivity to confidentiality). Champions compliance by contributing to knowledge sharing across teams to build compliance capability of others. Initiation Drives project initiation for projects of high complexity (e.g., tailored offerings, high visibility, high impact, market making) by driving commitment of delivery resources, assigning resources across workstreams, and creating complex work breakdown structures (WBSs) with delivery team. Balances needs across projects in challenging situations (e.g., scarce technical resources) and collaborates with other groups (e.g., Independent Software Vendors, India Global Delivery) on integrated planning and organization of onshore/offshore projects. Contracting Leads contracting process for partner resources (e.g., contractors, vendors) by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Negotiates and structures fixed-fee subcontractor contracts. Presales Leads pre-sales process for high-impact projects by articulating the business value proposition associated with the project/change, evaluating associated complexities and risks to ensure feasibility of commercial offer, and reviewing work of peers for quality. Participates in review of proposed scope and assists in developing Statement of Work (SOW), Work Breakdown Structures (WBSs), estimates, preliminary risk assessments, etc. Planning Develops detailed project management plan to drive predictable delivery for large and/or complex projects, leveraging expertise and experience to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan. Ensures use of baselining, resource load balancing, and application of work effort, dependency management, contingency planning, and utilization of software (e.g., Timeline). Establishes clear expectations and accountabilities (e.g., reconfirm scope, Responsible-Accountable-Consulted-Informed matrix) with all project team members (e.g., consultants) and stakeholders, as well as other Consulting Project Managers, for teams of high complexity by leading internal and external kick-off meetings (e.g., sales to delivery handoff, formal kick-off meetings); may act as a lead project manager. Proactively engages broad set of internal and external stakeholders, including those who are impacted by project scope/outcome, but not directly involved (e.g., Enterprise Operating Unit, India Global Delivery, customer stakeholders) and engages subject matter experts in holistic planning activities, including team validation. Monitoring and Controlling Orchestrates and oversees a broad range of project metrics on large, complex projects with high visibility (e.g., Vice President-level) through others. Proactively ensures adherence to key performance indicators (KPIs) and provides strategic direction to drive success and adapts to high-impact changes throughout project lifecycle. Proactively manages risks and issues within and across large, complex projects leveraging previous experience and subject matter expertise to evaluate trends in risks and optimize mitigation strategies across projects using qualitative analyses (e.g., probability, impact, urgency) mitigation plan for high impact/probability risks. Leads recoveries and engages in resolving escalations across other projects and ensures tools are updated. Manages issue closure as a high priority and utilizes contingency planning to proactively respond when risks become issues. Ensures timely completion and quality of deliverables (e.g., documents) and tracking of agreed upon metrics for large, complex projects by applying quality management techniques for collecting data (e.g., benchmarking, interviews), monitoring output and implementing corrective action while proactively ensuring time and resources needed to mitigate quality risks. Manages Conditions of Satisfaction (COSs) to create required deliverables. Contributes across projects to provide peer guidance where needed. Discusses and confirms customer change control at kickoff, anticipates changes and proactively addresses by probing to ensure change can happen smoothly early in the process, tests process before initiating formal change. Discusses and confirms customer change control at kickoff, anticipates changes and proactively addresses by probing to ensure change can happen smoothly early in the process, tests process before initiating formal change. Manages finances for projects with large scopes and budgets by balancing funding and resources across workstreams, performing deep analyses, and leveraging Conditions of Satisfaction (COSs) management experience and expertise. Proactively aims to reduce cost and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (e.g., profits and losses [P&L], accrual-based accounting). Manages communications with senior stakeholders on project health, issues, and financial performance for large and/or complex deals throughout entire project lifecycle, tailoring communications to the audience, anticipating stakeholder requirements and adapting the plan accordingly. Establishes formal rhythms to ensure tracking and maintenance of customer deliverables and collect and report status with all important stakeholders. Closure Drives timely project closure by ensuring completion of project sign off tasks (e.g., system closeout updates, deletion of customer data, Deliverable Acceptance Form). Drives incremental process improvement by reflecting on and broadly sharing lessons learned (e.g., leading transformative projects, sharing stories with executives, developing case studies). Creates and suggests improvements to intellectual property (IP), provides feedback to managers on team member performance, and conducts closeout interviews with team members. Contributes across domains, regions and/or world-wide levels to share knowledge, support others (e.g., Ready), and impact industry. Drives development and delivery of readiness programs (e.g., workshops, conferences). Other Embody our culture and values Qualifications Bachelor's Degree in related field AND 12+ years experience in consulting/professional services delivery, project management, or leading portfolio management, complex programs, or revenue-driven (e.g., $3 million +) programs, strong pre-sales and proposal delivery experience OR equivalent experience Project Management Professional (PMP) certification desirable 6+ years consulting, professional services, or related financial management experience (e.g., cost management, revenue forecasting) Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification Certification in relevant industry. = 0 ? 'button' : 'presentation', 'aria-disabled': properties.TabIndex() >= 0 && viewState.displayMode() !== AppMagic.Constants.DisplayMode.Edit }, event: { click: handleClick }, shortcut: { provider: shortcutProvider, enabled: shortcutsEnabled }" data-shortcut-id="10639"> Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The Senior Executive Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience – Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Expected Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate in English, Hindi & Kannada, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Willing to work 6 days in a week Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently Interview Details: Walk in for an interview any day from Monday to Saturday, between 10 AM and 5 PM, and walk out with your Selection Letter! No prior appointment is needed—just step in and grab the opportunity! Office Address: 41, St Johns Rd, Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. Startek is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Inputs and tracks into the appropriate databases. Remain current on new marketing campaigns in order to respond appropriately to marketing related inquiries using all available resource tool. Be able to handle any requests regarding customer documentation (to include all documents sent out by our company) and be able to clearly explain them including any follow-ups required on our customer’s part and updates as warranted Working knowledge of insurance policies and related processes and procedures. Demonstrates accuracy in processing changes to customer policies based on the information provided and identifies opportunities for cross sales (if applicable). Employs probing questions and actively listens to customer issues or questions, showing interest and compassion and displaying empathy for the caller’s situation. Ensure facilitation of first call resolution and customer satisfaction on all transactions handled. Resolve routine, complex, and unique questions/issues. Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Nikita Torne [C] ntorn@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.

Company Description NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Description Understand various TDO processes and execute those processes timely with accuracy Verify and update all records and fields maintained in the DB per the frequency outlined in the applicable Service Level document by using web research (open internet) and/or telephone research Maintain the accuracy of the Trade Channel DB of store and account records and facts, including hierarchy information, store/business characteristics, store status and geocoding for all covered trade channels and retailers through different sub processes and quality checks. Use NIQ client Input (RetailSync) files as a source to Create/verify/update the Locations DB. Process electronic store lists and/or Paper store lists to update the Locations DB as store lists are received (specific timing varies based on magnitude of list). Updating Locations DB through research using the following sources such as trade journals, industry web sites, and information gathered from NIQ on-sites, NIQ client inquires and other identified sources. Identify & perform process improvement and database source rationalization in order to meet or exceed current productivity SLAs Perform overflow data inquiry research Client Solutioning Acts as front-facing point of contact for client database operational queries and in ensuring overall quality performance monitoring, reporting and analysis in Right First Time delivery. Consistently work with other Operations Functions' leads within the country to manage projects and deliver on clients’ commitments. Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs Work closely with Client Liaison management team to support the creation, monitoring and execution of quality plans for strategic and hot spot clients Proactively communicates with client / client services for any potential delays / risks based on information by Ops teams Manage close links with Enablement team/leads to identify focus areas and ensuring quality/delivery standards are achieved Ability to provide workload and timeline estimation by taking into consideration requirements of each upstream activities Represent respective operation’s function in discussion with other NOC and in market stakeholders Team Management Plans and controls resource allocation to optimise the “operations service” to clients as well as highlights any resources issue Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically Qualifications Good command of English (written and verbal) Minimum experience of 8+ years and above in operations Excellent communication with voice and accent to interact with US Locations & within team Expert in MS-Office especially in MS Excel, MS Word, MS PowerPoint Excellent probing Skills to extract the right data in first attempt in least time from the US Locations High level of analytical thinking and decision-making skills in multiple conflicting references Text filter-based research skills, comparing, cross referencing etc. to get accurate results Excellent comprehension skills to determine the Location characteristics from News Articles Understanding of the North American retail landscape (prefered) Bachelor’s degree (preferably but not necessary )in statistical, mathematical, economics, or technical field) Team player with collaborative disposition, flexible and active Ability to work night hours (North American business hours) Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

About iCompaas.com: At iCompaas.com, we value innovation, integrity, and customer success. Our team is dedicated to delivering top-notch compliance automation solutions that make a real difference for our clients. If you’re passionate about helping businesses overcome compliance challenges and have the experience to make an immediate impact, we’d love to hear from you. Job Title: Sales Development Representative (SDR) Location: Hyderabad, India Company Overview: iCompaas.com is a fast growing B2B compliance automation platform that empowers businesses to streamline their compliance processes and enhance security posture. Our innovative solutions help clients navigate the complexities of compliance in cloud environments with confidence. Job Summary: We are seeking a proactive Sales Development Representative (SDR) with a minimum of 3 years of experience to manage inbound leads and conduct discovery calls before handing them off to our sales closers. The ideal candidate will have at least 1 year of experience in a similar role and be proficient in using HubSpot CRM. This role is critical in driving the growth of iCompaas by building strong relationships with prospects and ensuring a seamless transition through the sales pipeline. Key Responsibilities: • Inbound Lead Management: • Respond promptly to inbound leads generated through various channels (website forms, chat, phone calls, emails). • Maintain and update the HubSpot CRM system with accurate lead information and interaction history. • Discovery Calls: • Conduct initial discovery calls to understand the prospect’s business needs, compliance challenges, and potential fit with iCompaas solutions. • Ask insightful questions to gather key information about the prospect’s industry, size, and compliance requirements. • Lead Qualification: • Use established criteria to qualify leads and determine their readiness for the next stage in the sales process. • Identify decision-makers, budget availability, and timeline for potential implementation. • Collaboration with Sales Team: • Schedule meetings and seamlessly hand off qualified leads to the sales closers. • Provide detailed notes and insights from discovery calls to assist the sales team in tailoring their approach. • Relationship Building: • Build rapport with prospects, ensuring a positive experience that reflects well on iCompaas. • Nurture leads that are not yet ready to purchase through regular follow-ups and providing valuable information. • Process Improvement: • Provide feedback on lead quality and common objections to help refine marketing strategies. • Suggest enhancements to lead management and qualification processes. • Reporting: • Track and report on key metrics such as number of leads contacted, discovery calls conducted, and leads qualified. • Present insights and trends to the sales and marketing teams for strategic planning. Qualifications: • Education: • Bachelor’s degree in Business, Marketing, Communications, or a related field. • Experience: • Minimum of 3 years of experience as a Sales Development Representative (SDR) in a B2B environment. • At least 1 year of experience in a similar role involving inbound lead management and conducting discovery calls. • Proven experience using HubSpot CRM with at least 1 year of hands-on experience . • Skills: • Proficiency in HubSpot CRM : Ability to navigate, update, and manage leads effectively within the platform. • Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. • Strong active listening skills with the ability to ask probing questions and uncover needs. • Ability to understand and articulate technical concepts related to compliance and cloud solutions. • Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously. • Self-motivated with a proactive approach to work and a desire to achieve and exceed targets. • Personal Attributes: • High level of professionalism and a customer-centric mindset. • Positive attitude, resilience, and ability to handle rejection gracefully. • Team player who can collaborate effectively with cross-functional teams. Preferred Qualifications: • Familiarity with compliance standards such as GDPR, HIPAA, SOC 2, or ISO 27001. • Experience using other CRM systems or sales engagement platforms. • Knowledge of the cloud computing landscape and cybersecurity trends. • Previous experience in the software, compliance, or technology sector. Equal Opportunity Employer: iCompaas.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. What We Offer: • Competitive Compensation: Attractive salary package with performance-based incentives. • Professional Growth: Opportunities for training, certifications, and career advancement. • Dynamic Work Environment: Join a collaborative team passionate about technology and innovation. • Convenient Location: Based in Hyderabad, a thriving tech hub with a vibrant culture.

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value => INR 30 lakhs through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV) Accountable for achieving annual volume and revenue objective Ensure Savings Book and loan book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS processes Job Duties Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements Ensure internal and regulatory compliance and address operational risks if any Requirements Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualification Graduate / Postgraduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-oriented, analytical and ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Primary Location India-Maharashtra-Nashik Job Relationship Management Schedule Regular Job Type Full-time Job Posting Sep 11, 2025, 10:30:00 AM

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Enterprise Technology division, specifically as part of the Artificial Intelligence & Machine Learning team, you will play a crucial role in an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Experience in banking or financial domain ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, Customer Care! In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications. Responsibilities Respond to customer queries and customer concerns Provide support for data collection to enable Recovery of the account for end-user Maintain a deep understanding of client processes and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers Exhibit a capacity for critical thinking and analysis. Showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer-centric approach Excellent proficiency with written English and with a neutral English accent You should be able to work on a flexible schedule (including weekend shifts) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 11, 2025, 3:20:50 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Job Purpose - Business Development resource for capacity building and skill building programmes for Government and Public sector (Central and State Govt., PSUs, Nationalized BFSI, Donor agencies, Developmental Organizations) Job Outline - As the key member of the Government Solutions team within Executive Education (EE) department at ISB, the job holder plays an important part and is required to work as individual growth contributor and in close co-ordination with the Associate Director – EE, Government practice. Following activities are expected to be carried out by the job holder. Lead revenue and pipeline generation from key public sector accounts/ territory; and drive business growth with individual sales targets Manage the client relationship from end-to-end as part of the sales process. Research new market opportunities and clients - Contacting potential clients to establish network, arrange meetings and support in customer outreach identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and other methods Having an in-depth knowledge of business products and value proposition Prepare approach notes and proposal documents - Translate client-provided information into clear programme objectives and learning outcomes. Support in programme documentation and create knowledge collaterals communicating with and informing existing clients in a way that supports an ongoing relationship. Create frequent reviews and reports with sales and financial data Managing diagnostic studies and support the sales process when required Assist in programme planning and execution - adjusting project plans and implementing remedial plans as required Job Specification - Qualification - Master’s degree in business administration or education or a related discipline. Technical - Experience in curriculum design and blended learning. MS Office. Behavioral - Excellent interpersonal & communication skills Excellent analytical and diagnostic skills Good questioning, probing and listening skills The ability to work independently and as part of a team Multi-tasking ability with superior time management skills Job Interface - Internal - Within department and other departments in ISB External - With Internal and external partners and vendors for faster delivery or execution Key Responsibilities and %Time spent - Revenue generation / orders booked - 30% Contacting potential clients to establish network, arrange meetings and support in customer outreach – Lead generation and customer outreach - 30% Prepare pitch decks, proposals and for all client related engagements - 20% Communicate effectively with stakeholders on all their Program Management and business development related queries. Facilitate discussions with the client to elaborate on the areas of proposed improvements - 10% Database and knowledge creation and management -10% KRA - Revenue generation KPI- Orders booked and pipeline Outreach efforts Measure - Lead tracker Weightage- 40% KRA - Prepare proposals, approach notes, pitches and presentations KPI - Error free proposal with clearly stated course design customized as per client requirements Measure - Feedback of AD Weightage- 30% KRA - Communicate effectively with stakeholders to all their queries KPI - Ensure client satisfaction through quality and timely response to their queries Measure - To reply to queries within one working day Weightage - 20% KRA - Reports, database & offer management KPI - Updating the details Measure- Flawless reports and database Weightage - 10% Any other significant input - Willingness and flexibility to travel and take up sales responsibilty Good communication skills – written and verbal Strong Knowledge of MS Office, especially excel Comfortable with Multitasking – job might require working over extended hours on select days

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Service Delivery Field Support Engineer (L1) is responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. Key responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identify the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provides first line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. To thrive in this role, you need to have: Good communicate skills, both verbal and written. Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Required experience: Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Networking technologies. Entry level experience in relevant technology. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us .

Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. Ensure vehicle cleanliness through use of vehicle protection materials (seat covers, floor mats etc.). Provide clear cost estimates and keep customers informed of work progress. Monitor the work progress and keep customers informed of changes in cost and completion times. Ensure clear and precise service invoices that shows parts, labour and lubricant charges. Promote Value Added Services to Customers. Plan and act as per monthly targets for the workshops. Take all necessary actions to resolve customer complaints as per promised time. Ensure all customer vehicles are clean and ready according to the promised delivery time. Conduct Post-Service Follow-up after 3 days of vehicles delivery to check customers satisfaction. Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹22,000.00 per month Benefits: Life insurance Provident Fund Education: Diploma (Preferred) License/Certification: Driving Licence (Required) Work Location: In person

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Consumer and Community Banking, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience ABOUT US

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Developer -Procurement In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications. Responsibilities Creates PO, expedites as the need arises and manages post PO activities. Coordinates Inventory counts, adjustments, repair & warranty processes. Schedules and revise shipments to meet demand. Communicates & aligns with supplier on forecast, incoming material and inventory positions. Coordinates and handles complaints ; drives resolutions through teamwork. Clarifies invoice related queries with suppliers and internal partners. Relays demand fluctuations and supplier performance to GF Sourcing teams. Ensures supply for all assigned materials, initiate escalations (if needed). Collaborates with GF Sourcing and Inventory teams and ensures planning alignment. Acts as an interface between suppliers and internal partners. Qualifications we seek in you! Minimum qualifications Academic qualification : Degree in Science/Commerce/Engineering. Must have sound knowledge of English, Good written communication skills. Basic understanding of planning-procurement/purchasing process in manufacturing industry. Experience on handling planning and procurement of direct materials. Should have practical knowledge of Oracle ERP /SAP modules (Production planning or Material Management module as end user). Should have basic knowledge of MS-Office. Should have proven experience Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent Must be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 10, 2025, 1:41:01 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose: To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having a total relationship value = > INR 30 lakhs through “need-based approach”r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.Key Accountabilities•;Acquire and upgrade quality Treasures clients in the branch location areas•;Engage with existing customers to deepen the wallet share through retention and growth of of Total Relationship Value (TRV).•;Accountable for achieving annual volume and revenue objective. •;Ensure Savings Book and loan book growth•;Ensure proper implementation & execution of product strategies through effective relationship management.•;Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions•;Drive and deliver exemplary customer service in the local market and uphold DBS service standards.•;Ensure internal and regulatory compliance through strict adherence to DBS processes.Job Duties: •;Establish, manage and grow the TRV of the elite Treasures Client segment by acquiring and nurturing the clients having AUM = > INR 10 M•;Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.•;Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.•;Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.•;Provide feedback on market, competition, and products, suggest innovations & ideas for continuous product and service improvements.•;Ensure internal and regulatory compliance and address operational risks if any.Requirements: •;8years of experience in HNI Sales /Wealth Management/ Private Banking segment.•;Sound understanding of financial planning and wealth management products in India•;In-depth knowledge of local market and competition.•;AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage.Education / Preferred Qualification•;Graduate / Postgraduate with MBA in relevant field Core Competencies* Effective probing and listening skills* Strong Relationship Management and influencing skills* Self-driven and ambitious.* Good written and verbal communication skills* Results-oriented, analytical and ability to deliver results under pressure* Understanding of competitive positioning* Strong service orientation, customer-centric behavior.DBS India - Culture & Behavior* Performance through Value Based Propositions* Ensure customer focus by delighting customers & reduce complaints.* Build pride and passion to protect, maintain and enhance DBS’ image and reputation.* Enhance knowledge base, build skill sets & develop competencies.* Execute at speed while maintaining error free operations.-en-en-en

Initial Contact: Initiate contact with prospects via inbound and outbound phone calls. Introduce the company and our CPaaS services, providing a brief overview and assessing the prospect's interest. Needs Assessment: Conduct a thorough needs assessment during conversations to understand the prospect's communication challenges and requirements. Use probing questions to identify pain points and tailor solutions accordingly. Presentation: Customize presentations of our CPaaS offerings based on the prospect's needs. Highlight key features, benefits, and relevant use cases to demonstrate how our solutions can address their specific business needs. Closing the Sale: Guide prospects through the sales process, negotiating terms, discussing pricing, and overcoming final objections to secure the sale. Customer Onboarding: Collaborate with customer success or onboarding teams to facilitate proper training and support for new customers, ensuring they can effectively utilize the CPaaS platform. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person

Job Overview We are seeking a motivated and enthusiastic Telecaller to join our IT and Digital Marketing Services team. As a Telecaller, you will be the voice of our company, responsible for reaching out to potential and existing clients to promote services such as UI/UX design, SEO, SMO, Google AdWords, and other digital solutions. This role requires excellent communication skills, persistence, and a customer-centric approach to build strong client relationships. Key Responsibilities Outbound Calling : Initiate calls to prospective clients to introduce IT and digital marketing services, including UI/UX design, website development, SEO, SMO, and Google AdWords. Lead Generation : Identify and qualify potential leads through effective probing and understanding client business needs. Client Engagement : Explain service features, benefits, and pricing clearly to generate interest and persuade clients to schedule consultations or make purchases. Handle Inbound Queries : Address incoming calls from clients, resolving queries about services, pricing, or project timelines promptly and professionally. Follow-Ups : Maintain regular follow-ups with leads and existing clients to nurture relationships and convert prospects into customers. Data Management : Accurately record call details, client feedback, and interactions in the CRM system for future reference and reporting. Sales Targets : Meet or exceed daily, weekly, and monthly targets for calls, lead generation, and sales closures to achieve revenue goals. Market Research : Stay updated on IT and digital marketing trends (e.g., latest SEO algorithms, UI/UX best practices) to tailor pitches effectively. Collaboration : Work closely with the sales and marketing teams to align outreach strategies and provide feedback for improving service offerings. Compliance : Adhere to telecalling guidelines, privacy laws, and company policies to ensure ethical and professional interactions. Skills and Qualifications Experience : Minimum 1 year of experience as a Telecaller, Telesales Representative, or similar role, preferably in IT, digital marketing, or related industries. Freshers with strong communication skills may also apply. Education : High school diploma or equivalent; a degree or certification in marketing, IT, or related fields is a plus. Communication Skills : Excellent verbal communication and active listening skills, with fluency in English and Hindi (additional regional languages like Tamil, Telugu, or Bengali are a plus). Persuasion and Sales Acumen : Ability to convince clients, handle objections professionally, and close deals effectively. Technical Knowledge : Basic understanding of IT and digital marketing services (e.g., SEO, SMO, UI/UX design, Google AdWords) to explain offerings confidently. CRM Proficiency : Familiarity with CRM tools (e.g., Zoho, Salesforce, or TeleCRM) and basic computer skills for data entry and call logging. Interpersonal Skills : Strong customer focus, empathy, and patience to build rapport and resolve client queries. Time Management : Ability to manage high call volumes, prioritize tasks, and meet deadlines efficiently. Resilience : Positive attitude to handle rejections and maintain motivation in a target-driven environment. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Work Location: In person