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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE or checkpoint certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: NBAD Engineer – Implement NBAD solutions within the network infrastructure and ensure proper configuration. Continuously monitor network traffic for anomalies and suspicious behavior. Respond to alerts and incidents identified by the NBAD system, investigate root causes, and initiate appropriate actions. Maintain and update NBAD systems, ensuring they remain effective against evolving threats. Document configurations, incidents, and solutions for future reference and reporting. Develop test plans and strategies for evaluating the performance and accuracy of NBAD systems. Execute various testing methodologies, including functional, regression, and performance testing. Identify and report any issues or defects in the NBAD system, working closely with the development team for resolution. Validate that the NBAD system meets the specified requirements and delivers accurate results. Implement test automation where possible to streamline testing processes. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Certification: Proposed OEM Level Certification is a must. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Min 4+ Years exp in Soc along with SIEM (Splunk). Min 2 years Hands on exp in Splunk. Configure and maintain the SIEM system, ensuring that it's properly set up to collect and analyze security event data. Develop, customize, and manage security rules within the SIEM to detect and respond to security threats. Monitor SIEM alerts, investigate them, and take appropriate actions based on the severity and nature of the alerts. Oversee the collection, normalization, and storage of log data from various sources. Develop and document incident response procedures, and lead or assist in incident response efforts when security incidents occur. Analyze and investigate security events from various sources. Manage security incidents through all incident response phases to closure. Utilize SIEM, SOAR, UEBA, EDR, NBAD, PCAP, Vulnerability Scanning, and Malware analysis technologies for event detection and analysis. Update tickets, write incident reports, and document actions to reduce false positives. Develop knowledge of attack types and finetune detective capabilities. Identify log sources and examine system logs to reconstruct event histories using forensic techniques. Align SIEM rules and alerts with the LIC’s security policies and compliance requirements. Conduct computer forensic investigations, including examining running processes, identifying network connections, and disk imaging. Maintain and support the operational integrity of SOC toolsets. Collaborate with SIEM solution vendors for updates, patches, and support to ensure the system's reliability and effectiveness. Maintain thorough documentation of the SIEM system's configuration, procedures, and incident response plans. Proactively identify and report system security loopholes, infringements, and vulnerabilities to the Security Operations Centre Manager in a timely manner. Work closely with other IT and security teams during incident response, coordinating efforts and sharing information to mitigate security incidents effectively. Ensure that the SIEM system helps the LIC meet regulatory compliance requirements and is ready for security audits. Continuously optimize the SIEM system for efficient performance, ensuring it can handle the volume of data and remain responsive. Develop automation scripts and workflows to streamline common security response tasks and enhance efficiency. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Active CEH certification is Must. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Design visually appealing and intuitive dashboards that display key security metrics, incidents, and trends, using data visualization tools and scripting languages for automation. Develop and maintain customized reports that provide meaningful insights into security data, ensuring they are accurate, comprehensive, and suitable for management and regulatory purposes. Collect, aggregate, and analyze data from various security tools, logs, and sources to identify security anomalies, patterns, and trends that may indicate potential threats or vulnerabilities. Generate detailed incident reports, outlining the nature of security incidents, their impact, and the actions taken for resolution. Assist in creating reports and documentation required for compliance with industry standards and regulations (e.g., IRDAI, SEBI, RBI, ISO 27001). Develop and implement automated reporting processes to streamline the generation of routine reports, reducing manual effort and increasing efficiency. Integrate threat intelligence feeds and data into reporting processes to enhance situational awareness and proactive threat hunting. Maintain accurate documentation of reporting and dashboard configurations, data sources, and data transformation processes for knowledge sharing and troubleshooting. Provide training and support to SOC analysts and other stakeholders on how to interpret and utilize dashboards and reports effectively. Assist in coordinating incident response efforts by providing real-time updates through dashboards and reports during security incidents. Evaluate new security tools and technologies that could improve reporting and dashboard capabilities within the SOC. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 7 to 10 years of experience Network Administrator Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review Experience in performance management and capacity planning for Network requirements Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Leads and manages dealers' relationships to market company products and services and assists in the development of dealer sales capability. Responsibilities Understanding of business model and acting within the business process guidance on review and approval for variance programs and commercial actions. Designing and assisting dealers on the forecast, sales/rental/used strategy planning, and sales techniques; supporting the rollout of new products. Performing regular sales performance reviews with dealers and ensuring implementation of corrective actions where needed. Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. Skill Descriptors Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: Communicates the importance of customer needs/expectations and commits to resolving them. Researches and verifies customer needs and expectations. Solicits customer satisfaction feedback and acts on improvement opportunities. Helps link organizational objectives to customer needs and expectations. Meets regularly with customers to understand their wants, needs and expectations. Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Working Knowledge: Discusses industry-specific flagship products and services. Demonstrates current knowledge of the regulatory environment for industry segment. Describes the contribution of own function as it relates to the industry segment. Participates in major industry professional associations; subscribes to industry-specific publications. Currently works with a major industry segment and associated functions and features. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge: Applies an assigned technique for critical thinking in a decision-making process. Identifies, obtains, and organizes relevant data and ideas. Participates in documenting data, ideas, players, stakeholders, and processes. Recognizes, clarifies, and prioritizes concerns. Assists in assessing risks, benefits and consideration of alternatives. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own communication effectiveness. Makes oral presentations and writes reports needed for own work. Avoids technical jargon when inappropriate. Looks for and considers non-verbal cues from individuals and groups. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: Works to achieve win-win in negotiations, rather than taking a win-lose approach. Focuses on issues rather than personalities. Uses active listening and probing techniques to surface problems, issues, and interests. Demonstrates a willingness to examine own position. Presents own position and listens attentively to position of others. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Working Knowledge: Provides prompt and effective responses to client requests and interactions. Monitors client satisfaction levels on a regular basis. Alerts own team to problems in client satisfaction. Differentiates the roles and responsibilities in a business relationship. Works with clients to address critical issues and resolve major problems. Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization. Level Basic Understanding: Describes the main technologies and tools used in similar or competing products or services. Identifies industry groups that would benefit from the organization's products and services. Identifies potential markets for the organization's products or services. Assesses the key components of an organization's business development plan. Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs. Level Working Knowledge: Uses 'value selling' techniques to successfully engage customers. Researches the customer's industry and organization before attempting sales calls. Discusses issues and considerations regarding current 'value selling' practices and recommends potential improvements. Quantifies proposed costs, benefits and value in customer terms. Defines and documents value-added activities and their benefits to customers beyond the initial sales transaction. Relocation is available for this position.Visa sponsorship is available for eligible applicants. Posting Dates: July 25, 2025 - July 31, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Troubleshooting Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation). Analyze logs (e.g., syslogs, kernel logs) to identify root causes. Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications. System Administration Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod). Configure and maintain Linux services (e.g., SSH, DNS, DHCP). Implement security measures (e.g., firewalls, access controls). Performance Optimization Monitor system performance using tools (e.g., top, htop, sar). Optimize system resources (CPU, memory, disk) for improved performance. Implement tuning parameters for enhanced system efficiency. Scripting and Automation Develop scripts (Bash, Python) for automation and efficiency. Security and Compliance Ensure system security and compliance with regulatory requirements. Implement security patches and updates. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification. CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What You'll Be Doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. JR53350 Quality Engineer – Reaction Systems and Defect Management As ATCQE Reaction System and Defect Management team, your main responsibility will be managing and maintaining globally aligned Workflow and product defect management for Assembly and Test. Maintenance of globally aligned Workflow mainly works with Assembly and Test inline process or respective triggers team to establish Workflow in system. Defect management work mainly involves scrap code management, managing Maverick lots control and Assembly defects control. Job Responsibilities Co-work with Assembly Test sites Subject Matter Experts in establishing Workflow in system based on globally aligned OCAP for Assembly Test inline process or respective triggers. Ensure that Workflow system is deployed with manufacturable and operational capability. Maintain and manage Workflow to ensure business continuity. Manage defect classification to achieve globally standardized state. Manage and monitor Maverick performing lots. Collaborate with Global teams on Quality initiatives, driving engineering activities to meet Company Quality Strategic objectives and goal. Enforce Quality Culture mindset working together with manufacturing site partners through strong communication platform, leveraging Quality Improvement Teams, applying Quality Tools and Methodologies. Skills And Experience Experience in Manufacturing or Operations or Assembly packaging process is preferred. Basic knowledge in quality control tools and data analysis tools is preferred. Possess coding competencies in various languages and frameworks. Strong analytical and structured thought process. Good communication and strong ability to work with various team from different background. Able to influence stakeholders in complex network and drive for alignment. Inquisitive and with an eye for detail, proven track record in successful probing during problem solving and root cause investigation. Able to think out of the box, and ability to navigate out of deadlock situation. Strong organization skill and good hands on in Project Management. Education A Bachelor/Master from Electrical Engineering Additional Job Responsibilities Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_in@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Title: Solutions Architect / Pre-Sales Engineer (Web & Mobile Development) Ditinus Technology is a dynamic and growing IT services company specializing in cutting-edge web and mobile application development. We partner with businesses of all sizes to transform their ideas into robust, scalable, and user-friendly digital solutions. We pride ourselves on our technical excellence, innovative approach, and commitment to client success. The Opportunity: We are looking for a highly skilled and client-focused Solutions Architect / Pre-Sales Engineer to join our team. In this pivotal role, you will be the technical bridge between our prospective clients' business needs and our expert development capabilities. You will play a crucial part in understanding complex requirements, designing optimal technical solutions, and articulating their value to drive new business growth. This is a non-sales quota-carrying role, focused on technical enablement and solutioning. Key Responsibilities: Client Engagement & Discovery: Conduct in-depth technical discovery sessions with prospective clients to understand their business challenges, objectives, and existing technology landscape. Actively listen and ask probing questions to uncover detailed technical requirements and pain points for web and mobile development projects. Translate complex client needs into clear, concise, and actionable technical specifications. Solution Design & Proposal: Architect comprehensive and innovative technical solutions for web and mobile applications, considering scalability, security, performance, maintainability, and user experience. Propose the most suitable technology stacks, frameworks, architectures, and third-party integrations (e.g., APIs, databases, cloud services). Collaborate with the development team to validate technical feasibility, effort estimations, and delivery timelines. Develop detailed technical proposals, Statements of Work (SOWs), and solution architectures documents. Technical Presentation & Advocacy: Deliver compelling technical presentations and demonstrations of proposed solutions to both technical and non-technical client stakeholders. Articulate the value, benefits, and technical feasibility of our services in a clear, confident, and persuasive manner. Address technical queries and concerns from clients with expertise and provide credible answers. Act as a trusted technical advisor during the pre-sales process, building rapport and confidence with potential clients. Lead Nurturing & Collaboration: Work closely with the leadership/sales team to technically nurture leads, providing the necessary expertise to move opportunities forward. Participate in client calls and meetings as the primary technical point of contact. Contribute to the strategic growth of the company by identifying new solution offerings and market opportunities. Market & Technology Research: Stay abreast of the latest trends, emerging technologies, and best practices in web and mobile development. Continuously evaluate new tools, frameworks, and platforms to enhance our solution capabilities. Qualifications: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field. 3+ years of experience in a technical role such as Solutions Architect, Pre-Sales Engineer, Technical Consultant, or Senior Software Developer with significant client-facing experience. Proven hands-on experience and strong understanding of web development technologies (e.g., React, Angular, Vue.js, Node.js, Python/Django, PHP/Laravel, .NET) and mobile development technologies (e.g., iOS - Swift/Objective-C, Android - Kotlin/Java, React Native, Flutter). Solid understanding of software architecture patterns (e.g., Microservices, Monolithic, Serverless), cloud platforms (e.g., AWS, Azure, GCP), databases (SQL/NoSQL), and APIs. Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences (technical and non-technical). Strong analytical and problem-solving abilities, with a keen eye for detail. Demonstrated ability to understand business requirements and translate them into effective technical solutions. Experience in creating technical documentation, proposals, and presentations. Self-motivated, proactive, and able to work independently as well as collaboratively within a team. Strong interpersonal skills and a client-centric mindset. Benefits: Competitive salary based on experience. Learning and career growth opportunities. Collaborative and supportive team environment.

Job Title: Solutions Architect / Pre-Sales Engineer (Web & Mobile Development) Job Location : Mohali Shift : Day or flexible. Ditinus Technology is a dynamic and growing IT services company specializing in cutting-edge web and mobile application development. We partner with businesses of all sizes to transform their ideas into robust, scalable, and user-friendly digital solutions. We pride ourselves on our technical excellence, innovative approach, and commitment to client success. The Opportunity: We are looking for a highly skilled and client-focused Solutions Architect / Pre-Sales Engineer to join our team. In this pivotal role, you will be the technical bridge between our prospective clients' business needs and our expert development capabilities. You will play a crucial part in understanding complex requirements, designing optimal technical solutions, and articulating their value to drive new business growth. This is a non-sales quota-carrying role, focused on technical enablement and solutioning. Key Responsibilities: · Client Engagement & Discovery: o Conduct in-depth technical discovery sessions with prospective clients to understand their business challenges, objectives, and existing technology landscape. o Actively listen and ask probing questions to uncover detailed technical requirements and pain points for web and mobile development projects. o Translate complex client needs into clear, concise, and actionable technical specifications. · Solution Design & Proposal: o Architect comprehensive and innovative technical solutions for web and mobile applications, considering scalability, security, performance, maintainability, and user experience. o Propose the most suitable technology stacks, frameworks, architectures, and third-party integrations (e.g., APIs, databases, cloud services). o Collaborate with the development team to validate technical feasibility, effort estimations, and delivery timelines. o Develop detailed technical proposals, Statements of Work (SOWs), and solution architectures documents. · Technical Presentation & Advocacy: o Deliver compelling technical presentations and demonstrations of proposed solutions to both technical and non-technical client stakeholders. o Articulate the value, benefits, and technical feasibility of our services in a clear, confident, and persuasive manner. o Address technical queries and concerns from clients with expertise and provide credible answers. o Act as a trusted technical advisor during the pre-sales process, building rapport and confidence with potential clients. · Lead Nurturing & Collaboration: o Work closely with the leadership/sales team to technically nurture leads, providing the necessary expertise to move opportunities forward. o Participate in client calls and meetings as the primary technical point of contact. o Contribute to the strategic growth of the company by identifying new solution offerings and market opportunities. · Market & Technology Research: o Stay abreast of the latest trends, emerging technologies, and best practices in web and mobile development. o Continuously evaluate new tools, frameworks, and platforms to enhance our solution capabilities. Qualifications: · Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical field. · 3+ years of experience in a technical role such as Solutions Architect, Pre-Sales Engineer, Technical Consultant, or Senior Software Developer with significant client-facing experience. · Proven hands-on experience and strong understanding of web development technologies (e.g., React, Angular, Vue.js, Node.js, Python/Django, PHP/Laravel, .NET) and mobile development technologies (e.g., iOS - Swift/Objective-C, Android - Kotlin/Java, React Native, Flutter). · Solid understanding of software architecture patterns (e.g., Microservices, Monolithic, Serverless), cloud platforms (e.g., AWS, Azure, GCP), databases (SQL/NoSQL), and APIs. · Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences (technical and non-technical). · Strong analytical and problem-solving abilities, with a keen eye for detail. · Demonstrated ability to understand business requirements and translate them into effective technical solutions. · Experience in creating technical documentation, proposals, and presentations. · Self-motivated, proactive, and able to work independently as well as collaboratively within a team. · Strong interpersonal skills and a client-centric mindset. For further queries call/WhatsApp directly on 7743059799. #SolutionArchitech #PreSalesEngineer #MobileDevelopment #WebDevelopment #BusinessGrowth #clientExposure #TechnicalConsultant. Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Schedule: Day shift Rotational shift Application Question(s): How many years of experience do you have in Solution Architect Profile? Do you have strong understanding of web development technologies (e.g., React, Angular, Vue.js, Node.js, Python/Django, PHP/Laravel, .NET) and mobile development technologies (e.g., iOS - Swift/Objective-C, Android - Kotlin/Java, React Native, Flutter? Must have solid understanding of software architecture patterns (e.g., Microservices, Monolithic, Serverless), cloud platforms (e.g., AWS, Azure, GCP), databases (SQL/NoSQL), and APIs. Experience: Technical consultant: 1 year (Required) Location: Mohali, Punjab (Required) Work Location: In person

Date Posted: 2025-07-30 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified Who We Are At Pratt & Whitney, we believe that powered flight has transformed – and will continue to transform – the world. That’s why we work with an explorer’s heart and a perfectionist’s grit to design, build, and service the world’s most advanced aircraft engines. We do this across different portfolio – including Commercial Engines, Military Engines, Business Aviation, General Aviation, Regional Aviation, and Helicopter Aviation – and as a way of turning possibilities into realities for our customers. This is how we at Pratt & Whitney approach our work, and this is why we are inspired to go beyond. Your objectives as a Customer Experience Center Agent Under the leadership of the Customer Experience Center Manager, you will be the first respondent of customer queries within our multi-site Customer Experience Center. You will be directly responsible for helping customers navigate our numerous Aftermarket commercial services, online and offline. You will be reviewing the customer issues in detail and provide resolutions efficiently. You will need to develop deep relationships with the various internal teams (Technical Publications, Commercial Claims, Engine Rental, Spares parts, Accounts Receivables, etc..) with the objective of resolving customer queries holistically. You will also be participating in continuous improvement projects and conducting change management activities frequently. What are our expectations? Our Customer Experience Center is a key channel for serving our customer worldwide. The experience we offer our customers has a direct impact on their ability to conduct their business. Your ability to handle customer queries professionally will ensure Pratt and Whitney’s leadership position. What your day to day will look like Participate in establishing a best-in-class Customer Experience Center in multiple time zones. Review customer issues reported through email, CRM and other means. Troubleshoot issues and document the associated actions accordingly. Participate in Customer Experience Center data gathering activities and make recommendations to improve service levels. The tools you need to be successful: 2-4 years of experience in a multi-site Call Center, Contact Center, Customer support teams, preferably in the aerospace industry. 1-2 years managing continuous improvement projects related to customer service. Natural sense of authentic listening with customer and colleagues. Relentless focus on customer and a clear sense of urgency. Abe to ask meaningful probing questions during troubleshooting sessions. Strong understanding of the aviation ecosystem and vocabulary. English spoken and written is key (French is an asset). Bachelor’s degree (an asset). Field of study Business Administration, Customer Service, Commerce, Management, Communications, Sales and Marketing. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Job Descriptions OnVUE Technical Support Coordinator We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Your Opportunity Join the Pearson VUE operations team where we are dedicated to helping support candidates and clients throughout their certification testing process. The OnVUE Tech Support Team is an escalation point for our global testing candidates who may experience technical issues during the OnVUE exam process. As an OnVUE Technical Support Coordinator, you will focus on both live troubleshooting and post-issue research within the Pearson VUE case management system. If you are looking to work with a company that cares about its employees, including the importance of work-life balance, takes ownership of customer satisfaction, and cultivates an environment that integrates our Pearson values into everything we do – this is the place for you. This is a candidate-facing role, where our coordinators will personally connect with test takers to offer support, guidance, and reassurance while walking customers through basic troubleshooting steps. Like every department within Pearson, our work goes beyond just delivering exams, and focuses on our ability to allow learners to flourish. We are looking for team members who are ready and able to deliver a first-class level of customer service to our candidates and clients through skills we will help sharpen and grow. Our teams focus heavily on the importance of empathy and responding to candidate concerns – we don’t shy away from real-time feedback and consistent conversations with staff to ensure we never lose sight of our overall team, department, and company goals. Title: OnVUE Technical Support Coordinator Location: We are a global company and department, with team members are based in Bloomington, Minnesota and Noida, India. This position is based in Bloomington Minnesota. Hours: You will be working a regular full-time position - working a 40-hour shift each week. We are hiring available shifts which will include hours in the afternoon/evening and/or weekends. For example, Sunday - Thursday, Saturday - Wednesday, Thursday - Monday or Tuesday - Saturday. Subject to change based on business needs. New Hire Training: During your first few weeks of onboarding, you’ll be asked to adhere to a training schedule that allows our teams to show you the ropes and create a foundation of required knowledge you’ll use throughout your career with Pearson. Primary Responsibilities Technical Support and Troubleshooting Respond to candidate issues by analyzing the situation and performing necessary and appropriate actions to reach a resolution by using internal processes and critical thinking skills. Actively demonstrate the application of concepts and guidelines. Using an internal case management system to complete tasks and find best solutions for candidates while adhering and upholding client policies and internal procedures. Collect essential and relevant information to highlight trends, sharing findings with internal stakeholders to drive solutioning. Follow through on commitments and take responsibility for results, effectively prioritizing tasks. Identify and proposes solutions for barriers to leadership. Deliver first-class customer service Understands the expectations of a test taker and able to adapt your communication style to meet the needs of a conversation while delivering service that exceeds customer’s needs within department guidelines. Effective verbal and written communication skills. Provide clear and concise directions to live candidates while troubleshooting, and/or explaining policies and/or testing procedures. Anticipate candidate needs, identifies, and resolves issues that impact the delivery of quality service. Use active listening to understand the candidate's concerns, demonstrating comprehension of the issue through the use of asking probing questions, providing supportive directions, and empathetic reassurance during high-stress situations. Ability to research, analyze, interpret, and document candidate interactions. Exhibits a positive can-do attitude and approach to tasks; meets new challenges and changes with an open mind; demonstrates commitment to the role and supporting a candidate. Background Requirements Education and Experience Minimum High School Diploma or equivalent Customer Service Experience Preferred Basic technical troubleshooting experience preferred Key characteristics we are looking for Passion for customer service and find joy in helping others succeed. Has a patient, positive, compassionate, and friendly demeanor. Thrive working with a team and technology. Eagerness to learn and willing to adapt to situations as business needs change and demand for service grows. Proficient standard technology including Windows, Microsoft 360 OneDrive, Excel, Word, and other related applications. Conflict management skills; diplomatic and sees feedback as an opportunity for growth. Time management skills; can quickly and effectively adapt to changes. Ability to deal with ambiguity and overcome objections. Strong attention to detail. Willing and able to work assigned shifts, flexible work arrangements and time off may be limited during specific times due to business demands. All overtime must be approved in advance. Who We Are At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job: Customer Success Job Family: GO TO MARKET Organization: Assessment & Qualifications Schedule: FULL_TIME Workplace Type: Hybrid Req ID: 20287

Overview Job Description The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers. Responsibilities Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members Demonstrate the configured solution or prototypes of the solution Design and build solution including configuring application development tools Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner Compose training materials and conduct training sessions for customer Develop plan for migration of configured solution into production environment and support customer throughout migration process Transition key information to the technical support team to ensure continued successful support of customer Define upgrade plans and execute upgrades of the software to newer versions Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members Estimate design and configuration effort based on approved requirements Maintain awareness of project budget scope and timeline and effectively communicate issues with project managers and senior team members Minimum Qualifications Bachelor's Degree or equivalent Knowledge of scripting system architecture or relational databases Able to thrive in a fast paced deadline driven environment Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information Organized and experienced at successfully multi-tasking Good collaboration skills applied successfully within team as well as with other areas Self-motivated with the ability to manage projects to completion with oversight Demonstrated ability to use sound judgment and appropriately escalate issues for guidance Average travel requirements for this job is 30% annualized yet unique circumstances with customers may require more travel. Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job What You Will Be Doing Perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders Design solutions in which basic best practice knowledge is applied with minimum oversight from senior team members Compose and deliver documentation outlining requirements for building the solution with minimum oversight from senior team members Demonstrate the configured solution or prototypes of the solution Design and build solution, including configuring application development tools Test the configured solution and ensure solution is functioning as designed; resolve any issues in a timely manner Compose training materials and conduct training sessions for customer Develop plan for migration of configured solution into production environment and support customer throughout migration process Transition key information to the technical support team to ensure continued successful support of customer Define upgrade plans and execute upgrades of the software to newer versions Participate in infrastructure conversations to define proper system infrastructure needs based upon the customer's technology landscape with oversight from experienced team members Estimate design and configuration effort based on approved requirements Maintain awareness of project budget, scope and timeline, and effectively communicate issues with project managers and senior team members What Will Make You Successful Bachelor's Degree or equivalent Knowledge of scripting, system architecture or relational databases Able to thrive in a fast paced, deadline driven environment Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience Good at investigating situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information Organized and experienced at successfully multi-tasking Good collaboration skills, applied successfully within team as well as with other areas Self-motivated with the ability to manage projects to completion with oversight Demonstrated ability to use sound judgment and appropriately escalate issues for guidance Average travel requirements for this job is 30% annualized, yet unique circumstances with customers may require more travel. Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

We are currently seeking a Presales consultant/ Lead Generation Specialist to join our dynamic team. This is an exciting opportunity for someone looking to grow their career in the software development and IT services industry in a collaborative and positive environment. Responsibilities Client Engagement: Proactively identify and engage with potential clients, establish rapport, and build lasting relationships. Initiate and lead discussions to uncover client challenges, goals, and software requirements. Needs Assessment: Conduct thorough needs assessments by actively listening to clients, asking probing questions, and analyzing business pain points. Translate client requirements into clear and actionable insights for the technical and sales teams. Solution Presentation: Collaborate with technical experts to design and tailor software solutions that align with client needs and demonstrate our company's value proposition. Present solutions through compelling presentations, product demonstrations, and solution prototypes. Proposal Development: Lead the creation of detailed and persuasive project proposals, RFP responses, and statements of work. Ensure proposals address client requirements, articulate our approach, and outline project scope and timelines. Technical Consultation: Provide in-depth technical consultation to clients, addressing their inquiries about software capabilities, integrations, customization options, and scalability. Cross-Functional Collaboration: Work closely with sales, marketing, and technical teams to align strategies, share market insights, and coordinate efforts for successful pre-sales activities. Industry Insight: Stay updated on industry trends, emerging technologies, and competitive landscape to provide thought leadership and valuable insights during client interactions. Sales Target Achievement: Collaborate with the sales leadership to set and achieve sales targets, forecast revenue, and contribute to the overall growth of the company. Research, track, maintain, and update leads. Make outgoing calls to develop new business. Contact prospects to qualify leads. Converting leads into potential clients. Generating leads from social media (LinkedIn), Email marketing, and direct sources. Research and maintain the lead generation database. Participate in the preparation of proposal writing and/or sales presentation. Preparing documents as per the requirements. Custom Requirements understanding/ Gathering. Requirements Should have experience with tools like LinkedIn Sales Navigator (LinkedIn), Lusha (Email data provider), Apollo.io, Interact, G-mass, CRM, Snov, CRM, WhatsApp Marketing tool(interact), Snov (email LinkedIn), etc. Must have 3+years of experience as a presales consultant or in Lead Generation. Should have experience in generating leads from direct sources. Must have 2+ years of Lead Generation experience in an IT company. Experience in the Healthcare domain is a plus. Should have good communication skills. This job was posted by Gunjan Pareek from DreamSoft4u.

Why We Work at Dun & Bradstreet Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers . Key Responsibilities New customer acquisition in assigned territories Screening database received from pre-sales team for prospecting relevant contacts i.e. Directors, MDs, CEOs, CHROs, CFOs, Business Heads, etc., through various sources like client websites, internet, LinkedIn, etc Speaking with these potential prospects over the phone, briefing them on products & setting up periodic meetings for self Ensuring efficiency every day by making minimum 60-70 calls per day Experience in cracking sales closures via calling the clients primarily in the MSME segment Customer acquisition experience and excellent communication & telephonic probing skills Collated call status/MIS to be sent to the team every evening capturing clients called & new companies added to the database, calling sheet to sales associates to be shared daily in the prescribed format Daily reporting of all sales activity Managing the end-to-end contract life cycle support (From Order Entry to Dispatch excluding Document Collection) Key Requirements Experience in B2B sales managing C level executives Graduate with minimum 1.5 to 2.5 years of experience into business development Fluent in English Proficiency in Excel All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's Privacy Notice and Cookie Policy , which governs the processing of visitor data on this platform.

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Wholesale Credit Risk Technology Data Team, you play a crucial role in an agile team dedicated to enhancing, building, and delivering reliable, market-leading technology products in a secure, stable, and scalable manner. As a key technical contributor, you are tasked with implementing vital technology solutions across diverse technical domains within various business functions to support the firm's strategic goals. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Hands on Java software development Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Preferred qualifications, capabilities, and skills Experience in banking / financial domain ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.

JOB DESCRIPTION A career with us is a journey, not a destination. This could be the next best step in your technical career. Join us. As a Lead Architect at JPMorgan Chase within the Global Customer Platform team in Consumer and Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies used across the firm. As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project and product goals. Job responsibilities Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs Defines the technical target state of their product and drives achievement of the strategy Participates in architecture governance bodies Evaluates recommendations and provides feedback on new technologies, patterns and solution approaches Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems working across multiple product teams Support engineering teams on design, creation and review of code with a focus on security, quality, reliability and scalability Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills Formal training or certification on system design concepts and 5+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s) Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes associated with cloud native applications, micro-services and event driven architecture In-depth knowledge of the financial services industry and their IT systems Practical cloud native experience Advanced knowledge of one or more software, applications, and architecture disciplines Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture Preferred qualifications, capabilities, and skills Experience with Cockroach database Familiarity with AWS platforms and capabilities Experience with AI/ML tools to assist in software definition, documentation or governance ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology - Deposits Platform, you play a vital role in an agile team dedicated to enhancing, building, and delivering reliable, market-leading technology products in a secure, stable, and scalable manner. As a key technical contributor, you are tasked with implementing essential technology solutions across diverse technical domains, supporting various business functions to achieve the firm's strategic goals. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience. Proven experience (8+ years) in full-stack software development, specifically using Java, spring based technologies in AWS / Cloud environment Demonstrable success in leading and managing software engineering teams, with a focus on individual growth and overall team performance. Strong knowledge of software engineering principles, design patterns, and best practices. Strong background in working with APIs (especially Open API), ensuring efficient communication and integration between different systems. Proven record of providing end-user support with excellent problem-solving abilities. Proficiency in Agile methodologies. Excellent intercultural, verbal, and written communication skills, with an emphasis on tactful delivery of opinions and feedback. Strong infrastructure knowledge required including Unix, Windows, networking and scripting. Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines Preferred qualifications, capabilities, and skills Experience working at code level Enthusiasm for learning new technologies, with a focus on public cloud platforms like AWS, GCP, or Azure ABOUT US

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Job Description Business Systems Analyst (Band 4.2) Corporate Real Estate, Enterprise Physical Security and Crisis Management Are you ready to shine? At Sun Life, we empower you to be your most brilliant self. Who we are? Sun Life is a leading financial services company with history of 150+ years that helps our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world. We have a network of Sun Life advisors, third-party partners, and other distributors. Through them, we’re helping set our clients free to live their lives their way, from now through retirement. We’re working hard to support their wellness and health management goals, too. That way, they can enjoy what matters most to them. And that’s anything from running a marathon to helping their grandchildren learn to ride a bike. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance. Life, health, wellness, disability, critical illness, stop-loss, and long-term care insurance. Investments. Mutual funds, segregated funds, annuities, and guaranteed investment products Advice. Financial planning and retirement planning services Asset management. Pooled funds, institutional portfolios, and pension funds With innovative technology, a strong distribution network and long-standing relationships with some of the world’s largest employers, we are today providing financial security to millions of people globally. Sun Life is a leading financial services company that helps our clients achieve lifetime financial security and live healthier lives, with strong insurance, asset management, investments, and financial advice portfolios. At Sun Life, our asset management business draws on the talent and experience of professionals from around the globe. At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine. For a journey this exciting and complex, we’re looking for a personable Business Systems Analyst to join our team. Someone who can combine business analysis skills, a strong technical acumen and diplomatic facilitation to elicit and build requirements that enable exceptional solutions for business partners across Sun Life’s business organizations. We operate in a world where time-to-market and evolving business priorities drive our plans. The awesome person who fills this role will need to be resilient, versatile and equally effective in adapting to change. You will join an existing practice group consisting of high-caliber Business System Analysts with a focus on accelerating business outcomes and proactively improving the flow and measurement of value. Do you have a resilient character with a bias for action? Are you open to listening and engaging in learning all the time? If so, you may be the right person for the job. Please read on for more… Sun Life Global Solutions (SLGS) Established in the Philippines in 1991 and in India in 2006, Sun Life Global Solutions, (formerly Asia Service Centers), a microcosm of Sun Life, is poised to harness the regions’ potential in a significant way - from India and the Philippines to the world. We are architecting and executing a BOLDER vision: being a Digital and Innovation Hub, shaping the Business, driving Transformation and superior Client experience by providing expert Technology, Business and Knowledge Services and advanced Solutions. We help our clients achieve lifetime financial security and live healthier lives – our core purpose and mission. Drawing on our collaborative and inclusive culture, we are reckoned as a ‘Great Place to Work’, ‘Top 100 Best Places to Work for Women’ and stand among the ‘Top 11 Global Business Services Companies’ across India and the Philippines. The technology function at Sun Life Global Solutions is geared towards growing our existing business, deepening our client understanding, managing new-age technology systems, and demonstrating thought leadership. We are committed to building greater domain expertise and engineering ability, delivering end to end solutions for our clients, and taking a lead in intelligent automation. Tech services at Sun Life Global Solutions have evolved in areas such as application development and management, Support, Testing, Digital, Data Engineering and Analytics, Infrastructure Services and Project Management. We are constantly expanding our strength in Information technology and are looking for fresh talents who can bring ideas and values aligning with our Digital strategy. Our Client Impact strategy is motivated by the need to create an inclusive culture, empowered by highly engaged people. We are entering a new world that focuses on doing purpose driven work. The kind that fills your day with excitement and determination, because when you love what you do, it never feels like work. We want to create an environment where you feel empowered to act and are surrounded by people who challenge you, support you and inspire you to become the best version of yourself. As an employer, we not only want to attract top talent, but we want you to have the best Sun Life Experience. We strive to Shine Together, Make Life Brighter & Shape the Future! Job Description The Business System Analyst is familiar with a wide variety of business concepts, practices, and procedures as they relate to IT, business and operations; they rely on experience and judgment to plan and accomplish goals, and to perform a variety of tasks. We are looking for an outcome-focused, results-driven, Business Systems Analyst that can capture business needs, analyze the requirements and construct estimates for the development team . The right candidate enjoys taking ownership of opportunities, can pivot quickly in times of change and has a proven ability to learn new business models and application systems. If you always strive for high-quality results with your deliverables and are focused on pushing the envelope of possibility, then please read on. What will you do? Elicits defines and develops BSA deliverables for small, non-complex initiatives. This involves coordinating and facilitating business requirements gathering sessions. Within area of expertise, provides technical guidance concerning business implications resulting from change. Gathers and analyzes information and suggests options to address and resolve business issues. Identifies and mitigates risks as part of elicitation to enable creation of application risk assessment and risk-based testing. Creates and manages application risk assessment, and resolves issues related to requirements. Provides input to user documentation, training and rollout of applications. Assists in training users on new or enhanced applications. Partners with users and peers in planning, developing, implementing, and supporting new or existing applications. Analyzes and documents business processes. Reviews high level design, test strategy and test plan and ensures they align with overall requirements. As needed, prepares test strategy, test plans and implementation plans. Work with stakeholders to define user requirements, translate them into functional and system requirement documents. Collaborate with business partners, external vendors, coworkers, leadership teams, to implement improvements. Triage business requests and gather estimates for new work. Facilitate weekly huddle’s to track and prioritize existing and anticipated work. Identify gaps, document and present proposals on, and get agreement on how to effectively manage interdependence. Elicit information by applying approaches or styles applicable to the situation. Use questioning techniques and objective listening to clarify expectations and assumptions, make recommendations for alternatives to overcome challenges. Your scope of work / key responsibilities (Mandatory): Intermediate understanding of Fusion Risk management along with good understanding of Operational Resilience capability Adept at Requirements gathering/understanding/documenting/refinement and requirements development, Creating Use story/Use case/Business Requirements document/Functional Requirements specification document & Business mapping document. Strong collaborative work experience with Business/Product owner/Customer stakeholders/end users/Project team for understanding the requirements and documentation Experience working with complex systems and processes and system configuration. Also strong experience with creating technical design (HLD/LLD/Flow chart etc.) & Process design documents Customer and results focused: ability to work with customers to understand and act based on their needs, assess risks, and achieve a valued result. Strong analytical skills to resolve support issues, and to break down high level business requirements into more detail by questioning and probing for clarification. Strong communication skills with ability to communicate both complex business and technical concepts and align organization on decisions. Sound problem-solving skills with the ability to quickly process complex information and present it clearly and in simple manner. Adaptable: maintains effectiveness while managing competing demands, dealing with frequent change, delays or unexpected events. Utilizes team collaboration to create innovative solutions efficiently. Proficient with MS Office suite of products including MS Visio and MS Project. Previous exposure/experience in Insurance, financial services or banking industry, specifically with Risk, Compliance/regulatory applications Ability to write and understand SQL queries Previous experience in a production support environment What you need to succeed: Experience in or excited to learn Agile way of working BE/BTECH/BS/BA degree or equivalent experience 3 to 5 years of progressive experience as a Business Analyst/Business Systems Analyst Knowledge of financial services industry Knowledge of relevant business, processes, systems and capabilities Good understanding of privacy, compliance, control and security requirements Skilled in test execution and understanding the outcomes Strong analytical skills Comfortable with data requirements and related data activities Sound problem-solving skills Strong interpersonal / relationship building skills with technical and business personnel Passionate about the client, technology and excited about the impact of emerging / disruptive technologies Proficient with MS Office suite of products including MS Visio and MS Project Knowledge of systems integration management methodologies, processes and techniques. Must have: Willingness to show up each day as your authentic self, so that the energy you spend is on doing great work Be willing to communicate with honestly and transparency Possess an entrepreneurial spirit and be willing to try new things, fail (safely) and innovate Be delivery obsessed and willing to move mountains for your clients I want to listen and collaborate with curiosity and respect Preferred Skills/Nice to have: Experience with Third Party vendors and COTS implementation projects Familiarity with Corporate Real Estate tools and technologies: Archibus, Manhattan, FM Systems, CRE DataMart, EMS, SharePoint Familiarity with Enterprise Physical Security tools and technologies: CCURE, NVRs, IntelAssure, DSC Neo, SharePoint Familiarity with other related tools and technologies that are frequently used: Ariba, ServiceNow, APM, Workday. CCBA or CBAP designation or working towards designation Primary Location: Gurugram, India Schedule: Primary: 01:30-10:00 PM IST, secondary: 12:00-08:30 PM IST Job Category: Business Analysis - Systems Posting End Date: 30/08/2025

Job Description The Solution Consultant is responsible for providing consulting services with the overall objective of designing and implementing software solutions for customers. Responsibilities Observe and assist senior team members as they perform requirements analysis in which information about business process and technical requirements are gathered from key client stakeholders. Compose and deliver documentation outlining requirements for configuring the solution with direct oversight from team members. Build solution as designed by senior team member including configuring the company's application development tools with direct oversight from team members. Test the configured solution and ensure solution is functioning as designed; work with team members to resolve any issues. Compose training materials and conduct training sessions for customer with direct oversight from team members Participate in solution design with oversight from senior team members Develop plan for migration with direct oversight from senior team members; migrate configured solutions into production environment and support customer throughout migration process Transition key information to the company's technical support team to ensure continued successful support of customer Assist with upgrade plans and execution of upgrades to newer versions Assist with demonstrating the configured solution or prototypes of the solution Minimum Qualifications Bachelor's Degree or equivalent Knowledge of scripting system architecture or relational databases Able to thrive in a fast paced deadline driven environment Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to succesfully obtain quality information Organized and experienced at successfully multi-tasking Solid collaboration skills applied successfully within team as well as with other areas Self-motivated with the ability to complete projects in a timely manner Demonstrated ability to use sound judgment and appropriately escalate issues for guidance Average travel requirements for this job is 30% annualized yet unique circumstances with customers may require more travel. Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Role Overview: We’re seeking a highly driven and articulate Cold Caller to aggressively generate leads and set appointments for our business development team. You’ll be the first point of contact for potential clients, making a powerful first impression and uncovering real opportunities. Location: Noida (Hybrid Option Available) Industry: Deep Tech | AI/ML | Product Engineering | Enterprise Solutions Experience: 1–3 years Compensation: Competitive + Incentives + Performance Bonuses Key Responsibilities: · Make 70–100 outbound calls daily to prospects across target geographies (primarily US, UK, India, ANZ). · Qualify leads using pre-defined scripts and probing questions. · Identify decision-makers and schedule discovery calls with our BDMs. · Track all conversations, objections, and outcomes using CRM tools (HubSpot or equivalent). · Collaborate with the marketing and sales teams to optimize outreach campaigns. · Achieve weekly KPIs around call volumes, conversion rates, and appointments booked. Required Skills & Qualifications: · Proven experience in outbound cold calling or telesales (preferably B2B SaaS, tech, or consulting). · Excellent communication and persuasion skills in English (neutral or international accent preferred). · Strong phone presence and confidence in pitching high-level decision-makers. · Familiarity with CRMs like HubSpot, Zoho, Salesforce, or similar. · Self-motivated, target-driven, and resilient under pressure. Bonus Points For: · Experience working with technology or software companies. · Understanding of AI/ML, embedded systems, or enterprise services. · Prior experience with tools like Apollo.io, LinkedIn Sales Navigator, and email sequencing platforms. What We Offer: · A fast-paced, innovative environment with strong learning potential · Performance-based bonuses and incentive structures · Opportunity to work alongside tech visionaries and global clients · Flexible work culture and flat hierarchy Job Type: Full-time Pay: Up to ₹300,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of B2B Sales experience do you have? What is your current CTC, Expected CTC? What is your notice Period? Our role requires making 70-100 outbound calls daily to prospects in the US, UK, India, and ANZ. Are you comfortable with this volume and targeting these international markets? Are you familiar with CRM tools like HubSpot, Zoho, or Salesforce, and have you used them to track calls and manage leads? This role involves speaking with high-level decision-makers. Do you possess excellent English communication skills, and would you describe your accent as neutral or international? Experience: Cold calling: 1 year (Required) Language: English (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 8076073969

Responsibilities: Provide exceptional customer service while responding to all inbound/outbound inquiries including, but not limited to; general inquires, chargeback cases, fraud cases, and online disputes. Respond to cardholder requests for information pertaining to the status of their dispute/fraud claim as it progresses through the case lifecycle. Effectively analyze and process Fraud/Dispute cases using the TDR case management system, while ensuring all internal service levels are met. Responsible for all phases of the chargeback lifecycle in accordance with the Association Rules and Regulations. Proactively manage and investigate potential fraud cases. Process system generated Retrieval requests ordering Cardholder initiated supporting documentation where appropriate. Process cardholder and non-cardholder-initiated disputes for monetary recovery to the cardholder or financial institution in the First Cycle Chargeback. Respond to all merchant challenges and assessing next steps in the Second Cycle Representment Challenge merchant rebuttals to continue the recovery process in the Third Cycle Chargeback Decisioning Pre-arbitration, Case Filing and Good-faith Collections Maintain a thorough understanding of all the Association Rules and Regulations and communicate to cardholders on such matters. Identify potential fraud trends through effective case management for analysis and review by the fraud strategy team. Report on each fraud type as required. Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by the client, and requirements and controls in relation to PCI compliance standards. Proactively manage and investigate potential fraud cases. Analyze data and utilize tools and resources to perform trending analysis in relation to fraud cases. Outbound contact with cardholders to verify the validity of the transaction or non-monetary activity where applicable. Co-operate with law enforcement agencies. Report customer feedback by adhering to established escalation matrix. Remain tactful and composed when handling conflict and stressful situations while maintaining high level of customer service and retaining goodwill. Mentor new employees on procedures and systems related to chargeback lifecycle. Adhere to Quality Standard Guides defined by the client. Adhere to requirements and controls in relation to PCI standards. Adhere to all service level agreements outlined by the client. Actively participate in team meetings, one on ones and coaching. Adhere to the NTT DATA Code of Conduct and NTT DATA Credit Card Standards. Requirements: Demonstrated analytical and problem-solving skills. Proficient in Microsoft Suite Applications. Excellent communication skills Personal qualities shall include adaptability, flexibility even-temperament, focused and reliability. Willingness to pursue continuous learning and self development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Demonstrated ability to implement change efforts. Excellent communication skills in English (listening/verbal/written) with emphasis on active listening, probing and negotiation skills – interpersonal skills are essential. Demonstrated ability to exercise judgment skills required in dealing with moderately complex situations. Minimum of 1-2 years of credit card and/or financial experience 1-2 years Customer Service experience an asset. Recoveries/chargeback experience within the financial services sector Association rules and regulations TS2/TCS knowledge considered an asset.