33 Probe Jobs - Page 2

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Senior Associate/Process Developer/Management Trainee – Incoming Processing – Wealth Operations Position Overview: Responsibilities : • Lead the income processing team in the accurate and timely processing of income transactions, including dividends, interest payments, and distributions. • Oversee the reconciliation of income receipts and disbursements, ensuring accuracy and compliance with internal controls and regulatory requirements. • Review and validate income-related reports, providing insights and analysis on income performance. • Collaborate with internal stakeholders, including accounting, compliance, and investment teams, to resolve discrepancies and address inquiries. • Mentor and train junior associates, fostering a culture of continuous improvement and professional development. Qualifications we seek in you! Minimum qualifications • Any Graduate (PG an added advantage) • Effective probing & root cause analysis skills Competencies • Ability to discuss process issues, concerns with onshore counterparts and get it resolved. • Organized approach: Manage and adapt priorities according to client and internal requirements • Self-starter: Work autonomously and as part of a global team Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of PA, Customer Service, Sale and Technical Support Specialists. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities: • Handle Inbound/ Outbound Voice calls • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you • Minimum qualifications o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) o Excellent Voice Communication Skills o Fluent in English & Hindi Languages o Freshers are eligible o Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) o Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques o Preferred pre-requisites: ? Effective probing skills and analyzing / understanding skills ? Analytical skills with customer centric approach ? Excellent proficiency with written English and with neutral English accent ? You should be able to work on a flexible schedule (including weekend shift) ? Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities: • Handle multiple chats at the same time (3+ Active Chats simultaneously) • Respond to the customer queries & issues in timely manner • Provide solution to the customer basis the available help articles and within the policies • Replicate customers issue and report necessary bugs/suggestions/ideas • Provide excellent services to the customers • Work closely with internal departments to provide the required information/support to the customer • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Maintain a deep understanding of client process and policies • Upskill to enhance the knowledge time to time and offer support • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business Qualifications we seek in you • Minimum qualifications o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) o Freshers are eligible o Must possess knowledge of Email Clients & Basics of Internet Technology (Websites, Domains, Hosting, Browsers, Security, etc.) o Relevant experience in Customer Support through Phone and good in basic technical skills & Sales techniques o Preferred pre-requisites: ? Effective probing skills and analyzing / understanding skills ? Analytical skills with customer centric approach ? Excellent proficiency with written English and with neutral English accent ? You should be able to work on a flexible schedule (including weekend shift) ? Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities Respond to customer queries and customers concern Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and escalate product bugs Provide excellent customer service to our customers You should be responsible to exhibit capacity for critical thinking and analysis. Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Excellent proficiency with written English and with neutral English accent You should be able to work on a flexible schedule (including weekend shift) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Customer Service Responsibilities Respond to customer queries and customer's concern Making outbound calls to Customers and Employers Provide support for data collection to enable Recovery of the account for end user. Maintain a deep understanding of client process and policies Reproduce customer issues and bring up product bugs Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications Graduate (Any Discipline) Freshers are eligible Preferred qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding skills Analytical skills with customer centric approach Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Area: Information Technology Group, Information Technology Group > Systems Analysis General Summary: Minimum 3 years of experience supporting Time & Attendance solutions.Expertise in taking requirements from Local HR and converting them into robust requirement docExpertise in groovy scriptingExpertise in using Workbrain migration tool Infor Workbrain version 7.2 on-prem configuration and administrationInfor Workbrain/WFM Cognos reports spec, design, execute knowledge & skillset.WFM 7.2workflow automation design and configuration knowledgeForm Builder / Workflow builder development knowledgeWorkbrain implementation/upgrade experienceSQL Experience Minimum 5 years of IT experience with a Bachelor's degree is requiredExperience performing data loads and audits of complicated data Ability to prioritize work and deliver in a fast-paced environment Ability to drive for results in challenging conditionsAbility to execute and adjust a plan with independenceAbility to initiate and implement innovative process improvementsAbility to communicate in a clear and open manner through verbal, written, and non-verbal methods, to all levels of the organizationStrong written and verbal communication skills Global experience a plusStrong attention to detail and is organized Minimum Qualifications: 3+ years of IT-relevant work experience with a Bachelor's degree. OR 5+ years of IT-relevant work experience without a Bachelors degree. Preferred Qualifications: 1+ year of experience leading informal teams. Principal Duties and Responsibilities: Performs troubleshooting, assists on complex issues related to bugs in production systems or applications, and collaborates with subject matter experts on issues. Adapts to significant changes and setbacks in order to manage pressure and meet deadlines independently. Assists with analysis of complex issues related to production systems or applications and collaborates with subject matter experts on issues. Manages individual project priorities, deadlines, and deliverables with minimal supervision. Communicates with project lead via email and direct conversation to make recommendations about overcoming impending obstacles. Collaborates with more senior Systems Analysts and/or business partners to document and present recommendations for improvements to existing applications and systems. Manages projects of small to medium size and complexity, performs tasks, and applies expertise in subject area to meet deadlines. Identifies test scenarios and/or cases, oversees test execution, and provides QA results to the business. Creates and reviews functional and/or system specifications that meet business user requirements, often for small to medium size and complexity projects. Anticipates complex issues and discusses within and outside of project team to maintain open communication. Serves as a technical lead on a sub-system or small feature, assigns work to a small project team, and works on advanced tasks to complete a project. Level of Responsibility: Working under some supervision. Making decisions that are moderate in impact; errors may have relatively minor financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Requires verbal and written communication skills to convey information that may be somewhat complex to others who may have limited knowledge of the subject in question. Most tasks require multiple steps that can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework. Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required. Exercising creativity to draft original documents, imagery, or work products within established guidelines. Applicants :Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies :Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate – Sales – Chat Process Our strategic sales team drives growth in our segment through innovative programs and processes. As a sales specialist, you will support a diverse set of customers, focusing on driving revenue and product adoption. Responsibilities • Handle multiple chats at the same time (3+ Active Chats simultaneously) • Respond to the customer queries in timely manner, ensure logical and meaningful review of customer requirement • Deep understanding of client process and policies • Effective Probing, comprehending the query, discover the right product and offer accurate Solution to the end customer inline with the Policies and Procedures • Sales through Chat medium for Mobile Experience, Visual Display, Digital Appliance or any other related products that are owned by end customer • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business • Work closely with internal departments to provide the required information/support to the customer • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment • Upskill to enhance the knowledge time to time and offer support Qualifications we seek in you! Minimum Qualifications / Skills o Graduation in any discipline (Pref B.Tech or any other tech/non-tech degree with computer course/certification/diploma) o Have strong interpersonal skills, verbal and written communication skills o Freshers are eligible o Must possess knowledge on Basics of appliances (Mobiles, Tablets, Laptop, ear bud, TVs, Monitors, Sound bars, SSD / Memory card, Refrigerators, Washer / Dryer, cooking appliances – Oven/ Microwave, Vacuum cleaner, etc.) o Relevant experience in Customer Support through Chat and good in Sales techniques Preferred Qualifications/ Skills o Effective probing skills and analyzing / understanding skills o Analytical skills with customer centric approach o Excellent proficiency with written English and with neutral English accent o Typing speed 40-45 words per minute + 80%+ accuracy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws . Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

This role involves the development and application of engineering practice and knowledge in the creation and assurance of products and solutions across engineering disciplines. Includes defining the fundamental concepts and properties of an engineered system or product, creatively determining a products physical form, function and performance, and the assurance of safety, reliability, availability maintainability. Also addresses the through life support and evolution of systems and products, via provision and support of documentation and information assets, assessment of whole lifecycle environmental impact against environmental regulations and policies, and incorporation of renewable energy sources and clean technologies into product system design. Job Description - Grade Specific Focus on Systems Engineering Product Design. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.