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Audio Visual Technician AVI-SPL

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Technical Support Representative, your role is to provide technical support within the team, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. You will investigate, resolve, or escalate incidents as required, acting as the front line of support utilizing remote monitoring and management applications. Your contributions will help establish a Center of Excellence focused on resolving incidents detected through remote monitoring to drive uptime and adoption of managed devices within customer environments. Your duties and responsibilities will include: - Adhering to client Service Level Agreement terms and conditions. -...

Posted 1 day ago

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