Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Field Operations Specialist Ecolibrium

5.0 - 9.0 years

0 Lacs

delhi

On-site

You will be responsible for handling customers, ensuring customer satisfaction, executing projects, and resolving issues in a timely manner. Additionally, you will be required to adhere to service level agreements and work towards upscaling existing customers. Your main responsibilities will include planning for installations and service, ensuring quality work in installations and services, minimizing bench time, and utilizing bench time for other productive tasks that contribute to the company's revenue and image. Proper coordination with clients and maintaining regular communication with existing customers to keep them engaged throughout the year will also be essential. You will need to conduct regular visits to customers, take proactive actions to ensure trouble-free operation of the platform, and aim for positive feedback from customers to maintain high CSAT/NPS scores. Identifying opportunities for revenue growth within existing customers, increasing nodes, and monitoring competitors on the site to provide feedback to the product team will also be part of your responsibilities. As a Specialist Field Operations, you will be expected to take ownership of existing customers, actively engage in actions to drive successful outcomes, conduct regular meetings with customers to ensure smooth platform operation, and provide regular reports on platform health and issue resolutions. Furthermore, you will be required to collaborate with customers to address their pain points, identify product gaps, monitor market trends and competition, and provide inputs to the product team and management. To qualify for this role, you should have 5-7 years of relevant experience, knowledge of data communication systems/processes and IoT gateways, a basic understanding of Energy Management/industrial processes/utility systems, familiarity with software platforms/BMS/Cloud architecture, and expertise in communication networking and establishing connectivity with various gateways, BMS, and other platforms.,

Posted 2 weeks ago

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The cleaned title from the provided string is Software Engineer - Golang Developer . Cisco

7.0 - 11.0 years

0 Lacs

karnataka

On-site

You will be joining the Cloud Security Supportability and Tooling team that is dedicated to providing the best customer experience to end users, with a primary focus on Customer Success. The team develops tools and applications used by both Support and Customers to drive efficiency through proactive troubleshooting apps and resolutions. Your role will involve working closely with customers, support teams, stakeholders, and engineers to implement top-tier Cloud Security Solutions. You will be responsible for building highly scalable Cloud Microservice solutions that secure a high volume of web traffic and troubleshooting critical customer issues. Additionally, you will provide tooling as a platform, sustain large-scale applications and tools, and support innovation and rapid prototyping in the product. As a key member of the team, you will mentor engineers, promote engineering excellence, and maintain security and compliance capabilities in support of DevOps processes in a large-scale Cloud computing environment. The ideal candidate should have a minimum of 7 years of software experience with Supportability and Tooling, good exposure to networking applications including deep packet inspection, strong knowledge of common Layer 4-7 protocols, and hands-on expertise in cloud solutions like AWS and K8s. Proficiency in programming languages such as Python, React, and Go is required, along with the ability to rapidly prototype innovative solutions. Preferred qualifications include experience in building cloud-delivered SaaS-based security solutions, expertise in the Security domain, exposure to network or web security technologies and industry trends, as well as experience with cloud, network, and endpoint technologies. Familiarity with Agile and lean practices, DevOps culture, iterative customer feedback-based development, software optimization, and performance analysis is highly desirable. Join our team at Cisco, where every individual's unique skills and perspectives come together to power an inclusive future for all. We celebrate diversity, encourage learning and development at every stage, and provide opportunities for career growth and advancement. Cisco's inclusive culture promotes connection and collaboration through various employee resource organizations, fostering belonging, learning to be informed allies, and making a difference in our communities. At Cisco, our purpose is driven by our people, making us a worldwide leader in technology that powers the internet. We help customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet sustainability goals. Every step we take is towards a more inclusive future for all. Join us and take your next step to be your best self with Cisco!,

Posted 1 month ago

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