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Customer Experience Associate Noise

1.0 - 5.0 years

0 Lacs

haryana

On-site

You will be responsible for managing customer queries, troubleshooting issues, and providing proactive follow-ups to ensure high user satisfaction. Your adaptability to different customer needs, empathy, and patience will be key in tailoring the user experience. Maintaining a friendly tone and collaborating with cross-functional teams are also crucial aspects of the role. Key Responsibilities: - Customer Query Management: Respond to incoming queries through email, live chat, and social platforms. - Troubleshooting and Problem Solving: Provide accurate information and resolution for user queries in real-time. - Proactive Follow-ups: Ensure timely resolution and proactive communication with us...

Posted 3 days ago

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