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0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About Clearwater Analytics® Clearwater Analytics® is a global industry-leading SaaS solution provider for automated investment data management, analytics, and reporting. Each day, the Clearwater Analytics solution reports on more than $8.8 trillion in assets for clients that include leading insurers, asset managers, corporations, pension plans, governments, and nonprofit organizations – helping them make the most of their investment portfolio data with a world-class product and client-centric servicing. Description As a Senior Product Manager for Global Accounting, you will play a critical and hands-on role as we continue to refine, enhance, and grow our investment accounting product in different markets around the world. You will lead a team in India and collaborate with teams in the North American, EMEA, and APAC markets. You will help maintain a product strategy and roadmap based on market information and internal collaboration with sales and solutions teams. You will be able to prioritize strategic initiatives and effectively communicate your vision and strategy to other key stakeholders based on business value. As you execute your strategy, you will be able to communicate the value both internally and externally consistently. As enhancements and new products are developed, you will collaborate with product marketing to build value proposition and messaging content and help take the product to market. Your existing accounting and financial experience will be leveraged extensively, and you will be able to expand your knowledge of the market and the investment domain. The ideal candidate has experience in the investment management industry with strong accounting, reporting, compliance, and analytical skills. Responsibilities: Collaborate with clients, prospects, subject matter experts, sales leaders, and other product managers to define a product strategy and roadmap including prioritizing work and providing quantifiable business justification for decisions Build deep expertise in the client problems, personas, and the value of our accounting and regulatory reporting solutions for Corporate, Insurance and Asset Managers alike. Be an accounting subject matter expert for the local team and be a resource for other teams needing accounting support Identify and fill product gaps, and generate new ideas that drive growth and customer satisfaction specifically for the accounting products globally Keep a pulse on the investment accounting market including changing regulations Hands on product management is absolutely a must. You must be able to identify, understand and document the requirements for development projects to ensure the product is built right Guide and challenge Product Managers on roadmap priorities. Communicate with internal and external stakeholders about development projects and the value they provide Collaborate with Marketing to create product marketing content such as demos, sales collateral, website content, blog articles, and commercial decks Enable sales, client services, and operations team on new product functionality and capabilities. Measure and drive product adoption, usage, and stability on a monthly basis. Expectations: Being transparent and data driven about prioritization and the roadmap process; for example, using evidence-based decision making to drive prioritization including close collaboration with the sales team Strong desire to learn; for example, understanding the end-to-end Clearwater lifecycle and how our stakeholders interact with each step Ability to explain why we are doing what we are doing in terms senior leaders and stakeholders understand. Ability to bridge the gap between product functionality and client business problems and the company’s business goals. Considerable empathy and curiosity with a focus on the customer Flexibility and willingness to work with colleagues across time zones Requirements : Degree in accounting, finance, or technical domains like computer science Demonstrable knowledge of accounting within North America, EMEA, and/or APAC markets. Chartered Accountant (CA) or equivalent is a plus Knowledge of accounting treatment for various asset classes and geo specific investment accounting Experience in product management or investment accounting at an insurance company or asset manager Exemplary interpersonal, communication, and project management skills. Samples will be helpful across written documents/blogs, demo videos, or public speaking videos at conferences or training. Excellent team and relationship building abilities, with both internal and external parties (engineers, business stakeholders, partners, etc.) Ability to work well under pressure, multitask, and maintain keen attention to detail Strong leadership skills, including ability to influence via diplomacy and tact Prior experience of creating new commercial streams/product businesses from scratch is a major plus. Location: Noida, India Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Vacancy for Team Manager Join us as a Team Manager based in Pune to drive customer order execution, according to the agreed plan and in line with our priorities safety, quality, delivery and cost. First line manager. Coordinate between different processes and support functions. About The Company In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling, and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development, and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage, and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com. The Position / About The Job In this job the Team Manager would be responsible for: Key Tasks And Responsibilities Manager for Team Members & Blue collars First-line manager to maintain production performance as per TAKT time agreed. Resource planning, prioritization & effective utilization for organization objective. Perform audits according to ALPS – ALFA LAVAL Production System As owner secure the quality & improve the process, via SOP development & continual improvement by effective execution of the SOPs & SOP audit dialogues. Basic knowledge/experience in CNC / VMC Machining, Welding, Assembly & surface treatment process. Basic Knowledge/experience on Jigs, fixture and tools. Drive performance meetings, improvement meetings and related activities as per ALPS guidelines Be a link between the factory and support functions like Planning and order handling, Store, Quality, Maintenance, Engineering, Sourcing for daily issues Control of quality, deviations and line stops by driving first time right approach By own presence drive performance of the team and employees Motivate, coach and train blue collar employees. Provide the team with relevant information Set and follow up targets for the team and each employee, broken down from unit level Responsible to drive ISO 9001, ISO 14001, ISO 45001. Be responsible for own cost account, P4 – Shopfloor budget management for People cost, consumables cost, Rework/ Rejection cost, Inventory etc. As process owner be responsible for: safety of the people, processes and manufactured/delivered products quality + Q-system delivery cost Who you are? As a person who drive customer order execution, according to the agreed plan and in line with our priorities safety, quality, delivery and cost. First line manager. Coordinate between different processes and support functions. What you can be? Bachler / Diploma of Engineering from Mechanical /Production or equivalent experience Leadership and management skills 5-7 years of experience from the relevant area in a production/manufacturing company Experience from improvement tools, e g 5S, Lean Six Sigma, Kaizen, Why should you apply We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers. Exciting place to build a global network with different nationalities to mingle and to learn. Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day. "We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.” Show more Show less
Posted 1 week ago
5.0 - 7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description: Role : Modern Trade Lead - West Location : Mumbai Job Purpose The Modern Trade lead is responsible for managing the MT business (annual NSV and strategic targets within an assigned budget) and driving the growth of the assigned accounts and sub channels, in line with the agreed company strategy for the designated region as well as for designated national accounts. Working cross functionally, running the account team day to day across category management, customer service, marketing, finance & supply chain. The role is responsible for driving sales via the MT and Modern Grocery channel and building successful relationships internally with the appropriate teams. The incumbent will be accountable for profitable business growth and best in class execution across all designated accounts and for the given region in close collaboration with the Modern Trade Head and Regional Sales Manager. Job Responsibilities Full responsibility for the mandated accounts and implementation of the activity plan, managing sales plans and execution Implement, measure and monitor the performance of each account plan (NSV, ledger targets, invoice issues and payments, budget, case fill) taking decisive action to deliver sales revenue in line with plan. Category development in line with retailer vision Ensure national agreements, TOTs are implemented and optimized as well as contribute to the development of sales and marketing programs designed to meet or exceed sales volume objectives Customer Business Development through execution of category best practices and insights, and development of common strategic initiatives. Develop retailer wise portfolio & execution strategies to build category relevance. Drive activities & strategies that help market share gain for Mars Pet Nutrition Develop customer engagement through initiatives like Joint Business Planning, Top 2 Top meetings, sampling drives, etc. Develop a mutually beneficial JBP with Key customers with clearly defined KPIs and review mechanisms. Conduct regular reviews on the progress of JBP KPIs. Prioritization and deployment of available spends towards strategic focus areas and activities for chains and brands. Track utilization and effectiveness of trade spends in activities. Work closely with Customer Marketing Team to develop solutions around best in class visibility elements Optimize cost to serve and profitably manage account visibility investments, and design and execute activation programmes. Closely work with finance and Customer’s finance function to drive reconciliations as per the agreed Terms of Trade. Work on Mars signature processes in the area of Account Management and Demand Planning Be the key customer contact representing Mars Petcare in day-to-day inquiries as well as in key account negotiations. Job Specifications Education & Professional Qualification MBA from a Tier-I B-School with 5-7 years’ experience Knowledge/Experience Must have exposure of at least two years in either Key Account Management or Category Management (if working with a retail group) Prior Modern Trade experience preferred, either on the platform side or the brand side Preferably some experience in successfully managing key account in FMCG, Consumer Durables/Lifestyle. Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit. Well organized, excellent time management, presentation and negotiation skills. Business acumen and commercial awareness, analytical thinking. Mobility required with 30% travel. Purpose The Modern Trade lead is responsible for managing the MT business (annual NSV and strategic targets within an assigned budget) and driving the growth of the assigned accounts and sub channels, in line with the agreed company strategy for the designated region as well as for designated national accounts. Working cross functionally, running the account team day to day across category management, customer service, marketing, finance & supply chain. The role is responsible for driving sales via the MT and Modern Grocery channel and building successful relationships internally with the appropriate teams. The incumbent will be accountable for profitable business growth and best in class execution across all designated accounts and for the given region in close collaboration with the Modern Trade Head and Regional Sales Manager. Key Accountabilities Or Responsibilities Full responsibility for the mandated accounts and implementation of the activity plan, managing sales plans and execution Implement, measure and monitor the performance of each account plan (NSV, ledger targets, invoice issues and payments, budget, case fill) taking decisive action to deliver sales revenue in line with plan. Category development in line with retailer vision Ensure national agreements, TOTs are implemented and optimized as well as contribute to the development of sales and marketing programs designed to meet or exceed sales volume objectives Customer Business Development through execution of category best practices and insights, and development of common strategic initiatives. Develop retailer wise portfolio & execution strategies to build category relevance. Drive activities & strategies that help market share gain for Mars Pet Nutrition Develop customer engagement through initiatives like Joint Business Planning, Top 2 Top meetings, sampling drives, etc. Develop a mutually beneficial JBP with Key customers with clearly defined KPIs and review mechanisms. Conduct regular reviews on the progress of JBP KPIs. Prioritization and deployment of available spends towards strategic focus areas and activities for chains and brands. Track utilization and effectiveness of trade spends in activities. Work closely with Customer Marketing Team to develop solutions around best in class visibility elements Optimize cost to serve and profitably manage account visibility investments, and design and execute activation programmes. Closely work with finance and Customer’s finance function to drive reconciliations as per the agreed Terms of Trade. Work on Mars signature processes in the area of Account Management and Demand Planning Be the key customer contact representing Mars Petcare in day-to-day inquiries as well as in key account negotiations. Job Specifications Education & Professional Qualification MBA from a Tier-I B-School with 5-7 years’ experience Knowledge/Experience Must have exposure of at least two years in either Key Account Management or Category Management (if working with a retail group) Prior Modern Trade experience preferred, either on the platform side or the brand side Preferably some experience in successfully managing key account in FMCG, Consumer Durables/Lifestyle. Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit. Well organized, excellent time management, presentation and negotiation skills. Business acumen and commercial awareness, analytical thinking. Mobility required with 30% travel. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
Business Title: Process Executive - Trade Settlements Global Department: Customer Service Role Purpose Statement: This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge’s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day. Handle dispute cases, including corrections of shipment and invoices as necessary Reporting of open Accounts Receivable balances and distribute to the commercial team for action. Education & Experience: Bachelor’s degree in Business or associated field, such as Finance and Accounting or Marketing Experience in agribusiness or related industry a plus Strong attention to detail, problem solving, prioritization and organizational skills Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. Veterans/Disabled Show more Show less
Posted 1 week ago
0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
Business Title: Process Executive - Trade Settlements Global Department: Customer Service Role Purpose Statement: This Trade Support position is part of a business team that serves as the liaison between the customer, logistics, credit, and the commercial trading group. Trade Settlements Expert is responsible for responding to customer inquiries in a timely, efficient, and proactive manner, using each customer contact as an opportunity to display Bunge’s commitment to provide excellent customer service. Main Accountabilities: Receive and process customer requests to schedule shipments and process them by entering them into SAP GTM, communicating the load order to Rail team and crush plant, and communicating load order numbers back to the customer base as necessary Work with the appropriate commercial team when customer contract pricing is needed for a shipment and match those pricings to the load orders for application Apply shipment tickets to contracts in SAP GTM Ensure all charges and expenses have been correctly added to the tickets and create invoices in SAP GTM on a daily basis Process and verify that all shipments have been invoiced each day Education & Experience: Bachelor’s degree in Business or associated field, such as Finance and Accounting or Marketing Experience in agribusiness or related industry a plus Strong attention to detail, problem solving, prioritization and organizational skills Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world. Bunge is an Equal Opportunity Employer. Veterans/Disabled Show more Show less
Posted 1 week ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Are you passionate about entertainment, TVs, or building world-class products that are used and enjoyed by millions of customers? Amazon's Fire TV organization is seeking an experienced Senior Product Manager to lead partner-branded TVs for Japan and APAC. Join us as we set the scene for what's next in TV. Key job responsibilities Understand the needs and related trends for customers, TV partners, and offline consumer electronics retailers Keep abreast with the technologies and trends related to TVs Define the product strategy for the region accounting for customers, partner and business needs Define the roadmap for TVs including TV line-up, specifications, software features working backwards from customers, partners, industry and business needs Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application Work closely with engineering, program management, and QA teams to implement and deliver the product, on-time and exceeding a high quality bar Drive decisions across cross-functional teams that include engineering, UX and commercial teams. Drive product launches in concert with Engineering, Go to Market, operations, PR and other teams A day in the life Work with TV partners on defining the product roadmap, product requirements Write BRDs, strategy docs, or PRFAQs Work with engineering and other tech teams to build the product and see them through launch Work with go-to-market, business development, finance, PR and other internal teams on the launch of TVs About The Team We power Fire TV's expansion across the global smart TV landscape by building the enterprise tools and services that enable TV manufacturers to bring Fire TV to millions of customers. Our diverse, international team embodies Amazon's "Day 1" mindset – we're scrappy problem-solvers who find creative ways to deliver results, but we never lose our sense of humor along the way. Whether we're streamlining factory processes in China or debugging validation tools in Bengaluru, we're laser focused on our partners' success. If you're energized by complex challenges and passionate about building tools that scale, we'd love to have you join us. Basic Qualifications Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Preferred Qualifications Experience with consumer electronics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A2992909 Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Rate Filing Analyst Role & Responsibilities Overview Provide end-to-end support for model-based rate filings under the guidance of pricing and modeling leads. Produce filing-ready exhibits derived from actuarial and predictive model outputs. Maintain and execute R scripts to automate transformation of model outputs into regulator-facing documentation. Draft and refine responses to regulatory objections in collaboration with modelers and pricing leads. Coordinate internal reviews and obtain approvals for filing documents before submission. Ensure all filing artifacts are accurate, timely, and aligned with regulatory requirements. Support the filing lifecycle from initial documentation to final regulator approval. Candidate Profile Bachekors or Master's degree in economics, mathematics, computer science/engineering, operations research or related analytics areas Based out of India 3+ years prior experience supporting model-based filings in a P&C insurance setting. Demonstrated ability to write clear, concise, and accurate regulatory responses. Strong collaboration skills with cross-functional teams including pricing actuaries and modelers. Excellent attention to detail and commitment to producing error-free deliverables. Ability to work independently on assigned tasks while proactively seeking clarification where needed. Flexible working hours with significant overlap with EST time zone based pricing and modeling teams. Strong time management and task prioritization skills. Technical Skills Programming: Proficiency in R with experience running and modifying existing scripts. Spreadsheet Skills: Advanced knowledge of Microsoft Excel, including formulas, pivot tables, and data transformations. Statistical Knowledge: Working understanding of Generalized Linear Models (GLMs) and ability to interpret key model diagnostics. Documentation: Ability to translate technical model output into regulator-friendly formats and summaries. Experience working with model documentation tools or generating regulatory exhibits is a plus. Show more Show less
Posted 1 week ago
0 years
0 Lacs
Kochi, Kerala, India
On-site
Role Description Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs with support from lead BA. Perform Business Analysis tasks with minimal support from the lead BA. Outcomes Work with right stakeholders to understand and define their needs and objectives in a way that can be understood resolved and actionable Consistently plan a business analysis approach for complex situations Design define and test project/product requirements Play multiple roles within activities prescribed by a methodology Proactively develop a meeting frequency to assess progress (e.g. weekly biweekly) Engage all stakeholders and gain consensus in agreement of results Create the software requirements artefacts and deliverables Communicate complex information in an easy-to-understand manner Consistently develop effective change control processes for complex requirements and designs. Determine the appropriate level of abstraction for business analysis information in complex environments align complex requirements with design with some support from Lead BA if available Understand BA knowledge areas appropriately to be able to use to solve a business problem Analyse business needs and solutions Facilitate stakeholder collaboration effectively and efficiently along with some guidance from Lead BA Validate and verify information to identify solution options that meet business needs identify and leverage the appropriate business analysis tools based on the requirements and purpose of the task Establish and implement effective requirement creation and management practices with required guidance from the Lead BA/Project Manager Define software quality attributes external interfaces constraints and other non-functional requirements with required support from the lead BA Perform complex impact assessments of changes to requirements and designs Ensure that project team fully understand the project requirements specifications and that testing results correspond to the business expectations/needs Measures Of Outcomes Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts/methodologies for use across organization Trainings undertaken/given including certifications Outputs Expected Business Value: Active identification of business problems constraints dependencies that leads to right solution pick Stakeholder Engagement Lead written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering Use of right set of tools templates and/or processes for aligning requirements and design. Good expertise in using several business analysis tools to elicit document and manage requirements Solution Evaluation Evaluate and recommend appropriate solution options to business problem with a combination of metrics plus and strategic analysis Process Drive processes established by the Lead BA/Project stakeholders as required by the engagement and ensure adherence by the team BA Artefacts Maintenance Documentation of the process plus project artefacts owned by the Business Analyst Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management Mentor Junior Bas in the organization/Portfolio on a need basis New Business Assist the organization/Unit with identification of new business opportunities and solution recommendation on a need basis (when requested by manager/leadership) Skill Examples Analytical organizational and problem-solving skills - Exhibit good experience in using Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Use of right behavioural characteristics like Ethics Personal Accountability Organization Time Management and adapt to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge –Perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Good knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Expert level knowledge in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Consistently plan a business analysis approach for complex situations. Consistently uncover emotional drivers of stakeholders and develop Business analysis approach messaging accordingly. Play multiple roles within activities prescribed by a methodology. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Ask relevant questions to uncover and understand organizational needs to· Ensure that the planning activity covers enterprise breadth and depth. Stakeholder Engagement· Lead others with complex stakeholder engagement. Effectively manage difficult personalities on a team and resolve issues if they arise. Have been engaged by stakeholders with their open feedback and opinions. Clearly communicate concepts to relevant stakeholders and follow up to verify stakeholder understanding and approval. Business Analysis Information Management· Lead others in developing effective approaches for managing business analysis information. Determine the appropriate level of abstraction for business analysis information in complex environments. Consistently synthesize complex data from disparate sources and understand how they impact the enterprise or organization. Recognized internally as an authority in locating even hard-to-find information· Identify and leverage the appropriate business analysis tools based on the information and purpose of the task· Coach and guide others on effective use of techniques and Business Analysis tools Business Analysis Performance Improvement Consistently identify and correct issues with business analysis work and independently plan improvement efforts—even for complex issues. Receptive to non-traditional ways of learning ideas. Use a structured approach for creative solutions to complex problems. Evaluate what worked what did not and what could be done differently next· Recognized by colleagues as an authority in analyzing performance and developing improvement plans Requirements Elicitation· prepare for complex elicitation activities· Anticipate possible delays and proactively ask for assistance in reprioritizing. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members· Lead others in elicitation activities· uncover emotional drivers of stakeholders and develop messaging accordingly. Take existing tools and techniques and apply them in new ways. Consistently use meeting management skills and tools to keep discussions focused and organized. Regularly present ideas or suggestions to stakeholders in persuasive terms according to known needs/wants/emotional drivers of the audience· validate complex information in an easy-to-understand manner. Identify potential gaps in elicitation results that may require additional elicitation activities. Engage all stakeholders and gain consensus in agreement of result· Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. communicate complex information in an easy-to-understand manner· Use a structured technique for enabling stakeholder-focused written communication and document profiles of each stakeholder then update them as new insight is obtained· gain agreement on commitments with stakeholders· Support others in complex stakeholder collaboration situations· Establish stakeholder engagement monitoring practices Requirements Life Cycle Management· Align complex requirements with design independently· Recognized as an authority in several analysis methodologies and have been asked by leadership to spearhead change in methodologies· Coach others on traceability relationships and effective use of business analysis tools· Invite recommendations from others to conduct effective requirements traceability· Share requirements/designs to identify overlaps and trends with stakeholders. Share change and improvement strategies for existing and future projects with colleagues· synthesize complex data from disparate sources and understand how they impact the enterprise or organization· Provide relevant data to support recommended prioritization decisions. Ensure stakeholders understanding and acceptance of prioritization decisions. Demonstrate foresight to uncover and resolve issues before they arise and therefore rarely need to escalate them. Engage all stakeholders and gain consensus before pursuing a course of action· Help others understand the impact of prioritization on other business functions including strategy financial and legal· guide complex impact resolutions activities. Perform complex impact assessments of changes to requirements and designs· Use supporting data to challenge any changes with negative impacts. Foster a collaborative approach to obtain feedback opinions and acceptance during assessments of changes to requirements and design· Resolve complex issues and conflicts independently and lead others in this task Strategy Analysis - Analyse current state to understand the reasons for change the impact of the change· Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise· Research analyze and synthesize data to support rationale for change· Help others see the value of the change with actions such as customizing the explanation/justification according to the emotional drivers of the stakeholder(s)Future State definition· Ensure the elements of future state support one another meet business goals and objectives and integrate with the future state of the enterprise· Use a structured approach for creative solutions to complex problems· recognized by colleagues as an authority in determining the conditions to meet the business needRisk Assessment· Define and mitigate undesirable consequences while transitioning to a final future state· Leverage historical data to assess the impact and likelihood of risks occurring for the current change. Foster a collaborative approach to gain feedback and acceptance to assess manage and mitigate risks. Consistently apply risk models that are suitable to the situation. Use a structured approach for creative solutions to complex problemsChange Strategy· develop effective change strategies even for complex situations· Engage all stakeholders and gain consensus before pursuing a course of action· recognized by colleagues as an authority in developing effective change strategies Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. recognized by colleagues as an authority at modelling requirements and designs· Lead and coach others on how to analyze synthesize and refine elicitation results into requirements and designs. Coach others on how to prepare and deliver written customer-focused communication. Meet regularly with peers and counterparts to discuss methods of ensuring design quality. Play multiple roles within activities prescribed by a methodology· Coach others how to use the input from all stakeholders to make the most informed decisions· Clearly communicate concepts to relevant stakeholders and follow up to verify their understanding and approval· Have been recognized as an authority in several analysis methodologies· Have been recognized by colleagues as an authority in aligning requirements and designs to business requirements· Maintain and continuously enhance communications channels with stakeholders to ensure that issues surface and are managed in a timely fashion· Consistently ensure complex requirements support one another. Regularly solicit requirement viewpoints from relevant stakeholders· Convert complex ideas into easy concepts· Be engaged as an authority to develop requirements architecture· Consistently develop effective designs with complex requirements· recognized by colleagues as an authority in developing design options that achieved the desired future state· Have been frequently engaged by peers for advice and support on analyzing potential value and recommending solutions Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Take existing evaluation methods and apply them in new ways to address solution evaluation· Monitor historical data to identify systemic issues and best practices. Apply insight and business acumen when connecting concepts as they relate to different aspects of the enterprise. Focus learning on using business acumen. Help others understand the solution’s impact on business related metrics such as operating costs revenues and customer profit margins· Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solutions’ merits. Consistently identify opportunities to contribute to the solution’s value. Utilize proven methodologies for problem solving and critical thinking· Apply business acumen when exploring the root cause for underperforming and ineffective solutions and components· recognized by colleagues as an authority in determining the internal factors that restrict full realization of the solution’s value Experience in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside the organization Practice innovative ways of performing various BA tasks using common techniques Additional Comments Good communication 2. Ability to understand business requirements 3. Understanding of design thinking 4. Hands on knowledge in Jira, Confluence and Agile scrum methodology Skills Jira,Confluence,Communication Show more Show less
Posted 1 week ago
7.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Tech@Lilly Service Management Process Owner for Request Fulfillment and Service Catalog Management Assist Tech@Lilly in becoming the most dynamic and effective Tech organization in the world. As a Service Management Process Owner, you will manage critical processes required for world class operations. You will lead a team responsible for maturing service capabilities by leveraging process insights and finding novel ways to reduce operational burdens. If you enjoy bringing leadership, influence, and organizational skills to teams, training others to be successful, finding unique solutions to solve difficult problems and using emerging technology to optimize and simplify; this is the opportunity for you. What You’ll Be Doing In this role as Service Management Process Owner for Request Fulfillment and Service Catalog Management, you will be responsible for the overall governance, design, training and continuous improvement of this process. You will be the accountable authority for the assigned processes and ensure alignment with organizational goals and ITIL best practices. You will lead a team of process managers and collaborate with stakeholders across IT and business units to drive process excellence, maintain service quality, and enhance operational efficiency How You’ll Succeed Ownership and Accountability: Act as the primary owner and authority for the assigned Request Fulfillment and Service Catalog Management process Define process objectives, policies, and standards to align with business and IT strategies. Ensure process compliance and address non-conformance through corrective actions. Process Design and Implementation: Develop and maintain Request Fulfillment and Service Catalog Management process workflows, roles and responsibilities. Collaborate with stakeholders to design processes that meet business needs. Drive the implementation of ITSM tools and automation to support process efficiency. Governance and Continuous Improvement: Define, monitor and analyze process performance using Key Performance Indicators (KPIs) to drive data driven business cases. Identify areas for improvement and lead initiatives to enhance process effectiveness. Develop Business cases for improvements Ensure the process and tools evolve to meet changing organizational requirements and industry trends. Collaboration and Stakeholder Engagement: Partner with Request Fulfillment and Service Catalog Management Process Managers, IT teams, and business leaders to ensure effective process execution. Provide guidance and support to service fulfillment analysts, resolving escalations as needed. Communicate process changes, updates, and outcomes to relevant stakeholders. Training and Knowledge Management: Develop and deliver training materials to educate staff on Request Fulfillment and Service Catalog Management workflows, tools and process value. Maintain up-to-date process documentation, including policies, procedures, and workflows. Promote a culture of process adherence and continuous learning. Reporting and Insights: Define and measure process success metrics Prepare regular reports on Request Fulfillment and Service Catalog Management process performance and improvement initiatives. Present insights and recommendations to senior leadership, using service fulfillment information and process efficiency and effectiveness What You Should Bring Exceptional problem-solving and analytical skills. Strong communication and collaboration abilities to engage with diverse stakeholders. Familiarity with Agile, DevOps, or Lean methodologies Strategic and customer-focused mindset. Strong organizational and prioritization skills. Ability to influence and lead cross-functional teams. Proficiency in data analysis and performance reporting Experience with defining, monitoring and improving global/enterprise processes Knowledge of service management industry best practices Previous experience with service ownership and/or leadership in the execution of this process with demonstratable impact Ability to demonstrate and understand how to effectively measure the process effectiveness and efficiency Ability to train and influence others to follow the process Skills and experience with leading a team Experience with and skilled in Organizational Change Management Knowledge of how your process fits into a bigger picture (Service Management) Agility and flexibility to address diverse business problems Ability to work with various data sources and data types Self-management skills with a focus on results for prompt and accurate completion of challenging work Experience in IT Operations, Service Delivery, or IT Governance. Strong project management skills (PMP or similar certification is a plus). Proven ability to lead process improvement initiatives and manage change effectively. Basic Requirements Bachelor’s degree in IT, Business Administration, or a related field (or equivalent experience) 7+ years of experience in IT Service Management or a related discipline. Proven track record in managing or owning the Request Fulfillment and Service Catalog Management processes Strong knowledge of ITIL v3/v4 frameworks demonstrated by ITIL certification Experience with ITSM tools such as ServiceNow, Jira, or BMC Remedy. 12+ years of experience leading Services/teams or service management process execution Additional Information Travel Requirements: 5% or less Position location Hyderabad, India Organization Overview Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Global IT Service Management Office: The Global IT Service Management Office leads the IT operational practices across the IT function. It seeks to deliver best-in-class IT services. This team leverages process, advanced technology, analytics and people to enable operational transformations across the enterprise. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Description The Insights team within Audits and Insights Team (AIT) is looking for a smart, enthusiastic, hard-working, and creative candidate to join as Program manager I ( Insights ). This position offers an exciting introduction to the Amazon Marketplace and provides a training ground for success. You will primarily be responsible for driving generation and implementation of high impact improvement insights and solving challenging business goals. You will utilize data and develop creative processes to improve your team’s performance. You will directly work with policy, program, tech and product management teams to develop scale-able, long-term solutions which will have a significant impact on sellers, customers and Amazon. Our environment is fast-paced, and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management. The candidate should have a track record of delivering results, experience processing large amount of data and report generation & management. The candidate should be clear and use data to drive their communication with stakeholders. The candidate should be able to resolve issues with reduced guidance. Key job responsibilities Perform data analysis on trends observed and recommend solutions by driving projects and kaizen to the policy, program, product and tech teams Leverage process acumen to develop strategic policies to ensure to invent and simplify the process further, focusing on generating insights and recommendations to drive efficiency and quality improvements and leading these end-to-end. Interacts with multiple stakeholders to communicate on insights and represents data/metrics information and project reviews Work with Program and Analytics POCs for story boarding of the insights, impact calculation, prioritization of high category insights for implementation with stakeholders Establish SOPs, process controls, recommend revisions and ensure alignment with business goals Build and scale system-level solutions that have metric impact; drive adoption of solutions across teams Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust Establishes key reporting/MIS for functional area & write well-structured and detail-oriented reports in a clear, concise and audience-specific format, including that for WBR, QBR, flashes and newsletter Drives continuous process improvement and contribute by documenting any issues/RCAs/action planning in functional area and own specific action or change Demonstrates the ability to dive deep into a problem, performs root cause analysis (RCA) and identifies constraints to recommend a solution Drive projects on automation to reduce manual efforts and improve processes, reporting, operational efficiency, etc. Take proactive ownership when identifying process gaps/ defects – if the process is owned by another department take the lead in identifying, communicating and helping the owning team to resolve the gap/issue. Manage operations, perform capacity and resourcing analysis and provide staffing recommendations Support on mentoring and coaching opportunities and communicates effectively both in verbal and written form on all matters, participating in the development on internal communication on key process changes for easy percolation to teammates About The Team The Audits & Insights Team (AIT) strives to ensure that Amazon's Seller and Buyer policies are effectively implemented by the audits and automation mechanisms within the Selling Partner Trust and Store Integrity (TSI). We achieve this by - (1) Defect Identification and Remediation: keep Amazon stores safe and trustworthy for customers (Buyers & Sellers), (2) Metrics reporting: measure investigation, policy and process performance, and share the defects via periodic reports with the relevant stakeholders and (3) Insight generation and Recommendation: identify the gap and propose solutions to bridge gaps in policies, automation or tools and work with the business, policy, tech, operations etc. teams and taking those solutions to the implementation phase, eventually helping in building trust with our Customers and preventing any prospective bad actions. Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A2968246 Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Baddi, Himachal Pradesh, India
On-site
Division Manufacturing Department Formulation Sub Department 1 Engineering - Formulation Job Purpose The incumbent is a team member of Engineering Maintenance & Reliability Team and carries overall responsibility to: Execute the maintenance activities in the plant & ensure the minimum breakdown with maximum efficiency by following safety & GMP Standards Support Senior Engineer in carrying out Functional EM&R Planning, Detailed Scheduling and Execution of CMP to- ensure continuity of availability of plant & equipment at optimal cost; achieve standard capacity; ensure overall plant & equipment integrity & reliability - in compliance with Cipla Policies, Standards & Procedures; Reporting of EM&R MIS, Incidents & Deviations @ SOP; Functional Engineer is responsible for executing maintenance tasks as assigned by Senior Engineer for his function in the Manufacturing, Packing and utility areas. Where outsourced, 3rd Party Functional Engineer is accountable for the Service Floor / Technical Floor maintenance execution Key Accountabilities (1/6) I. Shift Maintenance Activity: Execute maintenance activities in a shift by managing available resources to achieve shift maintenance plan. ¢ Execute assigned tasks as per planned maintenance activity to meet maintenance targets for a shift ¢ Cater to machine and facility maintenance requirements of Unit as a responsible member of the team with overall ownership of Unit Operations. ¢ Increase the efficiency of area by ensuring better utilization of equipment and by reducing downtime in manufacturing area ¢ Prepare and submit Shift Engineer report to ensure smooth shift handover ¢ Analyse breakdowns, diagnose faults and supervise time critical equipment repairs. ¢ Offer technical expertise to maintenance people like supervisor, foreman, fitters and technicians. ¢ Function as project development member to maintain new equipment. ¢ Work with reliability engineers to extend equipment life cycle. II. Comprehensive Maintenance Plan Execution: Give inputs for preparing & adhere to unique planner for planned preventive maintenance & instrument calibrations for effective maintenance and adherence to standards. ¢ Schedule shift activities in line with the CMP including PM, Calibration, and condition monitoring activities. ¢ Execute planned maintenance and update related documentation Preventive Maintenance Calibration Condition Monitoring Planned Corrective Actions ¢ Follow good Engineering practices during planned preventive activity. ¢ Perform validation, qualification and calibration as per schedule and update output of all activities in the systems ¢ Prepare new documents and update existing documents as per GMP requirement ¢ Update Metrics on Schedule compliance Key Accountabilities (2/6) III. Breakdown Maintenance: Handle breakdown maintenance to avoid recurrence and maintain continuous process operations ¢ Execute breakdown work expeditiously but safely and in compliance with cGMP. ¢ Receipt and tracking the job card for the break down activity ¢ Maintain critical spares inventory of all machines to reduce resolution time IV. Efficient Equipment Operation: Operate the equipment efficiently without error and deviation as per SOP to meet shift targets ¢ Operate an equipment only when trained and authorized to do it. ¢ Perform unit operations as per SOP & unit processes as per work instructions ¢ Maintain equipment, facility and block premises as per SOP for audit readiness. Ensure equipment, facility and block premises are maintained as per regulatory compliance ¢ Ensure all operations are performed as per GMP & Safety norms by reviewing all processes and documents for compliance ¢ Maintain system integrity by updating documentations and deviations on CipDox while performing operations V. New Technology / Capex: Use new technologies initiated by Management while adhering to CAPEX and OPEX targets to improve Machine/system performance ¢ Implement new technologies in the plant initiated by management ¢ Attend planned trainings and incorporate the learnings on the floor for improving machine performance ¢ Implement and close ideas generated through internal audits / Idea generation sessions ¢ Monitor present energy use of the plants to identify and report areas for energy conservation ¢ Implement Energy Conservation activities to improve the equipment efficiency, reduce error and reduce production cost ¢ Identify areas of improvement for waste & work simplification ¢ Manage activities to operate within budget and to reduce operating expenses ¢ Verification of the contract invoices and making of the job orders as per estimates. Key Accountabilities (3/6) VI. Spares Management: Perform Material and Spare management and issue Consumables, spares, materials, log books etc. to avoid delays due to unavailability of materials ¢ Issue required materials (spares and consumables) to the contractors from stores and make SAP entries for the receipts and issuance ¢ Maintain the inventory of critical spares and consumables by tracking consumption and monitoring of stocks ¢ Assess log book requirements, raise the request to QA and issue them within required timelines ¢ Classify the unused / spare / usable scrap materials or components and reuse the same where ever possible VII. EHS Compliance: maintain high level of Safety during maintenance to avoid major breakdown and report accidents/ incidences ¢ Complete preplacement Safety Training before starting the work in any area. ¢ Monitor safe operations of the machine as per SOP and timely report any safety deviations ¢ Maintain proper procedures for safety permits in plant Ensure safety systems and procedures followed by the operators in the shift. ¢ Issue work permits to contractual staff after verifying the safety aspects, monitoring and communicating safety hazards and safety near miss to the concern. ¢ Ensure availability and usage of PPEs in the shift by coordinating with EHS department for requirements and shift schedule; Ensure usage and maintenance of PPEs by self & other workmen during shifts ¢ Report any safety incident to the Shift In charge as well as the Senior Engineer for the following Near Miss Safety Incident Work Place Inspection Unsafe Act Unsafe Condition ¢ Attend safety meetings and ensure implementation of actions planned during departmental safety meeting at shop floor ¢ Ensure compliances to safety training targets by monthly reconciling attendance records Key Accountabilities (4/6) VIII. cGMP Compliance: Execute and update online documentation to meet cGMP requirements ¢ Complete preplacement cGMP Training before starting the work in any area. ¢ Monitor cGMP compliance in the impact domain and report any incident / cGMP deviation to the Shift In charge as well as the Senior Engineer. ¢ Maintain online documentation and timely entries in all document in cGMP environment and their supporting documents ¢ Check documentation before submission to ensure data integrity. In case of any deficiency or errors in documents and rectify them as per SOP ¢ Conduct training related to cGMP, equipment operation, safety and housekeeping for workmen ¢ Optimize the use of resources in housekeeping; Ensure good housekeeping and sanitisation as per the guidelines ¢ Operate software such as SAP, CipDox and QMS as required and basis training & certification. ¢ Execute CAPA as guided by the Senior Engineer. ¢ Prepare and maintain engineering documents wrt cGMP and Good Engineering Practices IX. Continuous Improvements: Provide suggestions for optimization of processes to manufacture quality product ¢ Propose and implement new idea to enhance production, optimise the use of consumable goods and maximum utilization of resources ¢ Provide new ideas and simplify processes to reduce process cycle time and achieve new targets ¢ Participate in internal audits / Idea generation sessions to improve on deficiencies to verify GEP and GMP. ¢ Implement action plans for improving on deficiencies observed through internal / external audits X. [E] Self Development on mechanical engineering & leadership aspects ¢ Keep self-updated on regulatory guidelines and product regulatory requirements of all markets to which product manufactured by the Site is exported. ¢ Undergo training on mechanical engineering & Leadership capability building as per guidance from HR function and the Global Operations Team. Key Accountabilities (5/6) Key Accountabilities (6/6) Major Challenges CapEx and OpEx â Adherence to the budget Cost vs performance trade off in equipment Ageing Asset leading to escalating OpEx Cost Challenges around capability & competence of personnel and service providers Key Interactions (1/2) Internal ¢ Central Engineering for technical standards and guidance ¢ EHS for safe operations and near-misses ¢ Site head & Unit heads for Proposals, breakdowns and developments ¢ Indirect purchase for Spares, scope, insurance and new vendors ¢ Central purchase for provide Technical inputs and clarifications for CAPEX ¢ Global Leadership Team â Guidance & Updates in TLT, Focus Calls & Reviews ¢ Corporate Affairs & Legal Team â Guidance & Updates on Compliance matters External ¢ OEMs for projects , automations, alternate vendor development , quality issues and maintenance ¢ Facility maintenance contractors for Improve maintenance and quality standards ¢ Industry Bodies â Connect on external benchmarking & information on technology evolution ¢ Statutory Bodies â Connect for Regulatory compliance Key Interactions (2/2) Dimensions (1/2) ¢ Direct Reports: 0, Team Size â 9-12 ¢ Unit Maintenance + Utility Budget: 15-20 CR [ Functional ~ 33% of this] ¢ Capex Budget: Sustenance 10 CR [ Functional ~ 33% of this] ¢ Revenue of Goa I: 300-400 CR ¢ Current Replacement value of Assets Maintained: Net Block > 50 CR; CRV > 200 CR Dimensions (2/2) Key Decisions (1/2) Decisions ¢ Spends within Approved Budget â Capex & Opx ¢ Maintenance & Reliability Strategies ¢ Engineering & Project Vendors & service Providers as per EA ¢ Technology for Manufacturing ¢ Resource Conservation initiatives ¢ Capability Programs Recommendations ¢ Opex & Project costs Proposal ¢ New vendor addition ¢ Facility audits ¢ Hiring consultants ¢ New equipment & Technology Key Decisions (2/2) Education Qualification BE / B Tech (Mechanical) Relevant Work Experience 2-5 years of experience in manufacturing (Maintenance and Projects). Ability to implement new techniques, deep understanding of manufacturing process, planning and organizational skills, prioritization multi-tasking, understanding of financial concepts Good technical knowledge of Pharma / API machinery and utility requirements Good knowledge and experience in execution of green field / brown field projects Knowledge of GMP and various regulatory requirements Good leadership skills and experience in mechanical engineering activities Show more Show less
Posted 1 week ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Responsible for leading and managing Scrum teams and complex initiatives, defining requirements and acceptance criteria, prioritizing the product backlog, facilitating agile practices and ceremonies, tracking progress and KPIs, coaching team members and product owners, and ensuring alignment with RAPID / RAPID DevSecOps compliance and the SAFe model. Act as a Scrum Master for one or more teams which may involve simultaneously leading multiple initiatives of complex programs/release trains, while following RAPID / RAPID DevSecOps compliance requirements. Define and clearly articulate requirements (user stories and features) and acceptance criteria (use cases). Assists in managing requirements and prioritization within the product backlog through business value ROI, alignment with productstrategy, and resource capacity. Utilize effective communication skills to surface essential requirements information. Practices the core agile principles of collaboration, prioritization, accountability, and practices continuous improvement using the SAFe model. Lead project activities through meeting facilitation, managing, project scope and communicating progress. Analyze business processes and associates them to software deliverables. Facilitate sprint demos, planning, and retrospectives. Track and communicate team velocity and sprint / release progress. Provide status reporting on key performance indicators (KPIs),schedules, resources,and milestone delivery. Support and educate product owners, especially regarding developing, refining, and managing product backlog. Provide coaching of team members, product owners, product development team, other scrum masters and PM community. Facilitate Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Education: Bachelor's degree or equivalent, in any discipline; Scrum Master certification of an agile framework required (preferably SAFe methodology). Experience: Relevant work experience as a Scrum Master and practical knowledge in applying and facilitating SAFe methodology in Agile teams based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
India
On-site
QuartzBio (www.quartzbio.com) is the Precision Medicine Intelligence Company. Our first-in-class Precision Medicine AI Agent Platform enables autonomous data ingestion and conversational insights across the precision medicine value chain. Powered by a network of domain-specific AI agents, our solutions amplify the efforts of operations, translational, informatics, and IT teams, using AI-driven integration of biomarker, sample, and clinical data to create a unified, scalable data ecosystem. R&D teams can shorten time from data to insights, analytics, and visualizations, accelerating study close and time-to-market. Transform the way precision medicine teams work with 360° intelligence. Position Summary We are seeking a Business Analyst Manager(Business Intelligence), to guide our strategic decision-making through advanced business intelligence, data analysis, and cross-functional collaboration. This role requires an experienced analyst who is adept at working across teams to identify key Business intelligence product scope opportunities, performs analysis and solution detailing to drive the development of scalable Business intelligence solutions in sample life cycle management and Biomarker data analysis. The ideal candidate brings deep analytical expertise, hands on data analysis skills, a strong understanding of Business intelligence technologies, and the ability to convert ideas to product requirements. You will lead complex analytics initiatives, analyses stakeholder business intelligence requirements, and help enable PDLC (Product development life cycle) process in the analytics workstream. Key Responsibilities Product Strategy & Feature Management Manage the intake and prioritization of business intelligence product requests. Decompose product requirements into features, and translate them into detailed epics and user stories. Collaborate with product leads to define release scopes and develop product roadmaps. Define and manage business and technical requirements for core BI components and data pipeline initiatives. Technical Analysis & Integration Conduct backend data pipeline analysis to enrich and validate feature requests. Translate complex or ambiguous problems into structured analyses and communicate insights to both technical and non-technical stakeholders. Work closely with AI and intelligent agent teams to integrate BI capabilities with virtual assistants and intelligent systems. Cross-Functional Collaboration Lead product grooming sessions with stakeholders to align on product deliverables. Collaborate with the design team to create user journey maps, wireframes, and other UX deliverables. Partner with engineering teams during sprint demos to review progress and provide product feedback. Define and implement QA processes in collaboration with the QA team to ensure high product quality. Adoption, Enablement & Innovation Drive adoption of business intelligence and semantic layers to empower business users with self-service analytics. Own the full project lifecycle—from scoping and stakeholder alignment to delivery, documentation, and user enablement. Identify opportunities to leverage generative AI to automate insights, enhance reporting, and improve user experience. Continuous Improvement Stay current with BI and analytics trends, tools, and best practices in SaaS environments. Continuously enhance technical skills and remain informed about emerging technologies in the BI space. Qualifications Bachelor’s degree related field and a minimum of 8 years of relevant work experience in Business and technical analysis tasks related to Business intelligence. 5+ years of experience in Business Analysis, Analytics, or BI roles with increasing levels of responsibility. 4-6 years of experience working in a customer-facing role and leading projects. Advanced proficiency in SQL/MySQL, data visualization tools (e.g., Tableau, Power BI, Looker) , and data modeling concepts. Familiarity with GenAI tools and frameworks (e.g., LangChain, OpenAI, Hugging Face) is a plus. Experience working with modern data stacks (e.g., Snowflake, dbt, Airflow, Redshift, databricks). Experience in clinical operations and Biomarker data analytics (preferred) Excellent problem-solving skills, analytical skills and ability to manage ambiguity with minimal oversight. Excellent communication skills – can tailor messaging to executive, technical, and non-technical audiences. Experience with Agile methodologies and project management tools such as Jira, Confluence, and Asana. Proven leadership in managing complex projects or functional areas, with the ability to balance short-term deliverables and long-term strategic goals. Demonstrated success in leading cross-functional initiatives and mentoring team members. Strong project management skills, including scheduling, budgeting, and status reporting, with a solid understanding of project management processes and tools. Strong written and verbal communication skills. Ability to write complex reports in a clear and concise manner. Provide expertise and guidance to team members. Actively contributes to the development of departmental strategies. Continuously improve technical skills and stay up to date with emerging technologies. Meets budgets and schedules for the entire project lifecycle. Other duties as assigned. Leadership Expectations Follows Company's Principles and code of ethics on a day-to-day basis. Shows appreciation for individual talents, differences, and abilities of fellow team members. Listen and responds with appropriate actions. Supports change initiatives and continuous process improvements. Communicates effectively and appropriately with colleagues, supervisors and clients. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice. Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com. It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process. Show more Show less
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Role Description Role :Lead II - Business Analysis exp : 8 to 12 years Location : Mumbai Skill Examples Analytical organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media audiences problem types and environments. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics – Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge – Have a very good knowledge to perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills – adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods – verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology – Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques – Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach· Develop and proactively drive adoption of tools templates and processes for planning a business analysis approach. Create new and innovative formal and informal processes tools or· techniques that others can leverage during discovery to isolate critical Information· Create innovative ways of performing this task using common techniques. Stakeholder Engagement· Develop engagement strategies to support organizational transformation. Develop stakeholder engagement strategies to address stakeholders that resist change. Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals. Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community. Create innovative ways of performing this task using common techniques. Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes. Create new methods for locating data and how to analyze its accuracy and importance. Business Analysis Information Management· Develop a new organizational structure for managing business analysis information. Monitor the market for technologies/processes to manage business analysis Information· Develop training materials and “tips” that stakeholders can leverage to improve their efficiency in using business analysis tools. Business Analysis Performance Improvement Develop new processes to identify and overcome business performance issues. Develop non-traditional ideas for identifying business analysis performance improvement opportunities. Create new tools and strategies for identifying innovative solutions· Continually monitor processes seeking opportunities for improvement· Recognized by leadership as an authority in analyzing performance and developing improvement plans Requirements Elicitation· Create elicitation support material templates for others to use. Develop approaches and tactics for developing greater organizational understanding· Foster a collaborative approach to encourage feedback opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization. Have been sought for advice support and training by others on ways to effectively prepare for elicitation. Quickly understand team capabilities and skill/knowledge gaps· Engage others in a discussion where they share information that they are not willing to share with others individuals. Consistently find “common ground” between differing viewpoints. Define strategies and plans for influencing multiple decision makers· Develop and proactively drive adoption of tools to help others adjust their communication style· provide examples for how to handle certain circumstances with the right messaging (i.e if they say this do this or are difficult stakeholders) Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results. Create new methods for locating data and how to analyze its accuracy importance and validity. Debate issues to bring the most critical points to the forefront for decision making. Anticipate objections and proactively overcome them with data before the objection arises. Routinely perform scenario planning and exercise due diligence when validating information Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes. Develop a repeatable approach for others to use for communicating business analysis information. Recognized as an authority on how to customize messaging to various levels of an organization. Foster collaborative approach to collect feedback opinions and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions· Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization. Consistently maintain enriched relationships with stakeholders Requirements Life Cycle Management· Develop and drive adoption of tools templates and/or processes for aligning requirements and design. Create innovative ways to use the common techniques to perform this task such as Functional Decomposition· Have been recognized as a visionary in aligning requirements and designs resulting in requests from leadership to lead related complex change initiatives and· mastery of several business analysis tools resulting in frequent engagement by peers for support in using them. Develop and drive adoption of an archival system that stores historical requirements and how they were implemented· Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency· Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently. Foster a collaborative approach to obtain feedback opinions and agreement on the adoption of new prioritization methods. Capture best practices in prioritization and broadcast them to the business analysis community. Always incorporate relevant product service business and industry acumen in prioritization. Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs. Apply foresight when connecting concepts to enterprise components· been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designsDeal with unforeseen issues in order to obtain an approval of requirements effectively by: assembling and/or developing resources processes and tools· developing a go-to network of empowered people and resources who are· quick to respond· demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs Strategy Analysis· Analyse current state to understand the reasons for change the impact of the change· Apply foresight when connecting concepts to enterprise components. Apply foresight to predict external drivers for change and draw from experience to recommend how to address them. Future State definition· Consistently influence business policies and practices. Develop approaches and tactics for developing greater organizational understanding. Create new ways to identify all potential alternatives to address business needs. Have been recognized by leadership as an authority in determining the conditions to meet the business need Risk Assessment· Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence· predict what competitors will do and how to counteract it. recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state Change Strategy· Create and drive adoption of tools templates and processes for developing transition states. Develop metrics and a rating system for evaluating solutions· Develop and proactively drive adoption of new tools or templates for evaluating alternatives. Develop an innovative approach for using new tools templates and processes that explain the rationale for adoption· Capture change strategy best practices and broadcast them Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs. Continually monitor the industry in search of best practices that lead to more effective design options. Apply foresight when connecting concepts to enterprise components· recognized by leadership as an authority in developing design options that achieved the desired future state· Develop approaches and tactics for developing greater organizational understanding with regards to analysing potential value to recommend right solution· Capture best practices in analyzing potential value and solution recommendation and broadcast them Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness· Develop new and innovative evaluation method(s) including metrics measurement tools· Capture best practices in measuring solution performance and broadcast them to the business analysis community· Analyze business related metrics found on documents such as financial statements and make appropriate recommendations. Develop non-traditional ideas for analyzing performance measures· Apply foresight when connecting concepts to enterprise components. Create and drive adoption of tools templates and processes that help identify the internal factors that restrict full realization of the solution’s value. Develop new and innovative methodologies for problem solving and critical thinking· Capture best practices on assessing solution limitations and broadcast· determine how factors external to the solution are restricting full realization of value· Monitor the industry in search of approaches or insights to determine and overcome the external factors that restrict the solution’s full realization of value. Create and drive adoption of tools templates and processes that help identify the external factors that restrict full realization of the solution’s value. Consistently identify the root cause of systemic issues· recognized by leadership as an authority in recommending actions that maximize value· frequently asked for input and asked for recommendations are typically implemented by leadership Expertise in developing process flow diagrams use case current/future state diagrams functional and technical requirements in the form of user stories/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization using methods such as: contributing knowledge/skill into the network and drawing knowledge/skill from the network appropriately. Create innovative ways of performing various BA tasks using common techniques. Additional Comments Job Title: Business Analyst Location: Mumbai Experience Level: 8-12 years Job Summary: We are seeking a highly skilled Business Analyst with a strong background in financial markets to join our team in Mumbai. The ideal candidate will possess a deep understanding of business analysis principles and practices, along with excellent communication and problem-solving skills. Key Responsibilities: Collaborate with stakeholders to gather and analyze business requirements. Develop and document business processes, workflows, and use cases. Conduct market research and analyze industry trends to inform strategic decisions. Assist in the design and implementation of financial solutions that meet client needs. Facilitate communication between technical teams and business stakeholders. (Optional) Provide support as a Scrum Master or Project Manager when required. Qualifications: 8-12 years of relevant experience in business analysis, preferably within the financial sector. Strong knowledge of financial markets and trading processes. Proficiency in creating business requirement documents and functional specifications. Experience with Agile methodologies is a plus. Scrum Master or Project Management experience is preferred but not mandatory. Excellent analytical, communication, and interpersonal skills. Skills Business Analysis,financial market knowledge,business process Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description Job Description Role: Key Account Manager - Modern Trade Business Unit: Mars Wrigley India Location: Bangalore Job Purpose: MT KAM is responsible for managing the offline business (annual NSV and strategic targets within an assigned budget) and driving the growth of the assigned accounts, in line with the agreed company strategy. The incumbent in this case will be responsible for some Retail / Cash & carry chains as per account assignment. Working cross-functionally, running the account team day to day across category management, customer service, marketing, finance & supply chain. The role is responsible for driving sales via the offline and omnichannel stores and building successful relationships internally with the appropriate teams Key Responsibilities Full responsibility for the assigned account and implementation of the activity plan, managing sales plans and execution, brand and corporately developed sales & marketing programs presentation on retailer sites, coordination in-store activations and best-in-class executions through Perfect Store program. Implement, measure, and monitor the performance of each account plan (NSV, ledger targets, invoice issues and payments, budget, case fill) taking decisive action to deliver sales revenue in line with plan. Implement the sales vision for retailers including utilizing the principles from the global playbook. Ensure national agreements are implemented and optimized as well as contribute to the development of sales and marketing programs designed to meet or exceed sales volume objectives for the assigned chains. Customer Business Development through execution of category best practices and insights, and development of common strategic initiatives. Develop retailer wise portfolio & execution strategies to build category relevance. Drive activities & strategies that help market share gain for Mars Wrigley India Develop customer engagement through initiatives like Joint Business Planning, Top 2 Top meetings, road shows, etc. Develop a mutually beneficial JBP with Key customers with clearly defined KPIs and review mechanisms. Conduct regular reviews on the progress of JBP KPIs. Prioritization and deployment of available spending towards strategic focus areas and activities for chains and brands. Track utilization and effectiveness of trade spending in activities. Work closely with the Customer Marketing Team to develop solutions around High-class visibility elements in the stores. Optimize cost to serve and profitably manage account visibility investments, and design and execute activation programs. Closely work with finance and Customer’s finance function to drive reconciliation as per the agreed Terms of Trade. Work on Mars signature processes in Account Management and Demand Planning. Be the key customer contact representative to Mars Wrigley in day-to-day inquiries as well as in key account negotiations. Job Specifications/Qualifications MBA from a School with 3-5 years experience Must have exposure of at least two years in either Key Account Management Prior Modern Trade experience preferred Preferably some experience in successfully managing key accounts in FMCG Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit. Well organized, excellent time management, presentation, and negotiation skills. Business acumen and commercial awareness, analytical thinking. Mobility is required with 20% travel. What can you expect from Mars? Work with over 140,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry-competitive salary and benefits package, including a company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Show more Show less
Posted 1 week ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Description UKG Ready is seeking a strategic and hands-on Manager of Product Management to lead initiatives within our Data Sub-Stream. This role will oversee two high-impact areas: the evolution of our GenAI and Agent capabilities (including LLM-based features, evaluations, and intelligent experiences), and the continued growth of our analytics platform, powered by BigQuery. This is a leadership role that involves close collaboration with senior and executive management to define vision, drive execution, and mentor product team members. Success in this role will be measured by your ability to work cross-functionally with engineering, AI research, UX, and other AI pillars across UKG to deliver scalable, responsible, and user-centric data and AI products. If you thrive at the intersection of data, intelligence, and user experience—and enjoy growing a young team while shaping both strategic roadmaps and day-to-day product development—we’d love to connect. Responsibilities Strategy & Leadership Define and own the product strategy for UKG Ready’s data platform. Lead a team of product managers across multiple geographies, providing mentorship, prioritization, and execution support. Represent GenAI and Analytics in cross-functional planning, executive updates, and stakeholder alignment. Champion a user-centric and ethically responsible approach to LLM-powered features. Align AI-powered product experiences with the underlying analytics infrastructure. GenAI & LLM Oversee the development of LLM-powered features (e.g., summarization, chat, intelligent insights). Guide prompt engineering strategies, evaluation frameworks, and RAG pipelines. Ensure robust infrastructure for safe, high-performance AI interactions. Monitor real-world performance and quality of generative experiences, driving continuous improvement. Analytics Platform Drive the roadmap for the analytics platform and reporting experiences, including dashboards and data exploration tools. Guide the evolution of our BigQuery architecture and data products to support scalability and cross-suite reporting. Collaborate with data engineering and architecture teams to ensure clean, performant, and accessible data for all personas. Align KPIs, dashboards, and self-service tools with both internal and customer-facing needs. Execution Support agile ceremonies across teams: planning, grooming, story definition, and backlog management. Translate customer feedback, usage data, and market trends into actionable priorities. Balance short-term delivery with long-term vision to ensure sustainable product development. Define and track success metrics across both GenAI and Analytics initiatives. Qualifications 6–10 years of product management experience, including 2+ years in a leadership or mentoring role. Proven experience owning product strategy and execution in one or more of the following areas: Generative AI/LLMs, analytics platforms, or data products. Demonstrated success leading cross-functional initiatives across engineering, UX, and data science. Strong working knowledge of LLM concepts (prompting, embeddings, RAG, evaluation), preferably in production environments. Hands-on familiarity with cloud data platforms—BigQuery experience strongly preferred. Excellent communication skills, with the ability to distill complexity into clear direction for both executives and teams. Deep user empathy and a data-driven decision-making mindset. Bonus: Experience with vector databases, LangChain/LlamaIndex, dbt, or Looker. Bonus: Background in enterprise SaaS, HR tech, or workflow platforms. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less
Posted 1 week ago
3.0 - 5.0 years
3 - 5 Lacs
Pune, Maharashtra, India
On-site
The Information Security Technical writer team seeks an experienced Senior Technical Writer to drive, create, and update IT-related documentation. This may include developing new policies and standard operating procedures (SOPs) to comply with industry standards and frameworks, contractual obligations, or local law, updating and maintaining existing procedures, liaising with appropriate personnel to ensure that compliance workflow management systems are configured in accordance with documented procedures, managing the policy lifecycle end to end. This position will work closely with subject matter experts such as software development teams, Enterprise IT, HR, and Legal team leads and stakeholders. What you'll do Connect with subject matter experts and proactively manage your own learning to become familiar with our technology offerings, internal controls landscape, and internal compliance processes. Work with compliance and audit team members and other subject matter experts and functional leads to implement timely and effective edits until documentation is ready for publication on time. Suggest improvements to documentation and processes whenever possible, eventually demonstrating ownership of the technical writing function. Adhere to design template and company style guide while organizing and writing documentation. Assist with development and maintenance of applicable training and educational material (e.g., byte-sized informational modules to educate end users on appropriate use of documented policies). Develop and propose documentation plans and outlines for new procedures, user/training guides, and supporting materials; estimating project length and keeping everyone involved on time. Enhance and maintain existing documentation to deadline. Proactively manage the policy lifecycle (development, periodic review and approval, version control, publishing of approved policies and procedures to the company intranet). Work with appropriate personnel to make sure that ZS's compliance workflow management systems are always in sync (configured) with newly documented or updated policies. Perform additional duties as required from time to time. What you'll bring BS/BA in English, Journalism, Communications, Technical Writing, Computer Science, or other relevant field of study required. 3.5 - 5 years technical writing experience, preferably documenting IT policies and procedures. Experience with Visio or other process flow visualization tool, Snagit tool required. Superior writing, editing, and communication skills required. Excellent command over the English language (especially grammar and sentence composition skills) required. Strong experience using Microsoft Suite (Word, Excel, PowerPoint, OneNote, Outlook etc.). Experience with authoring tools (e.g., MadCap Flare or any other authoring tool) will be an added advantage. Familiarity/working knowledge of various compliance frameworks (e.g., ISO 27001, ISO 22301, ISO 27702, HITRUST, PCI DSS, SOC Audits) preferred. Experience learning about and communicating complex topics. Outstanding organizational/time management, planning and prioritization skills.
Posted 1 week ago
8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Ecolab is seeking a Business Process Automation/Analysis Manager within the company's Global Business Services, responsible for executing short to long-term projects focused on leveraging various technology solutions to address critical business needs while driving end-to-end process efficiencies. The Business Process Analyst Manager will be responsible for leading a team of Business Analysts and accountable for successful delivery of scalable technology solutions while gaining approval and/or support for best alternatives from key stakeholders throughout the organization. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week What You Will Do Manages and supports team of Business Analysts Responsible for project portfolio and successful delivery of all prioritized projects Identifies organizational barriers; works with Global Capability Owners and Delivery Leads, Service Excellence COE, Digital resources, respective functional managers, and/or Process Leaders to recommend and implement solutions Assesses and critiques resources for projects. Participates in project selection and prioritization process, determines benefits, recommends resources/team members Coordinate activities and project evaluations to support Global End-to-End Process and Technology Council meeting Responsible for timely project results, tracks improvements, ensures control, and maintains accountability Coaches and mentors operational teams in project management and business analysis (as needed) Seeks out and quantifies process and technology driven improvement opportunities Assesses and identifies risk to fulfill the defined objectives Organizes, plans, reviews, and communicates status of projects managed within portfolio to leaders and stakeholders Trains and mentors project team members in project management methodologies Responsible for driving adoption and ongoing monitoring of solutions to ensure they maintain delivered benefits and efficiencies Networks with internal/external resources to bring best practices to the projects/organization Models operational excellence, visibly demonstrating leadership/change management behaviors Minimum Qualifications Bachelor’s degree with minimum 8-10 years of professional experience; or advanced degree with minimum 4-6 years experience Ability to communicate well and translate between business processes and technology requirements and teams Formal project management experience or proven skills, preferably in Technology, Finance or Business Services Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Proven success initiating change and ability to communicate and influence at all levels of the organization Excellent English written and verbal communication skills Experience with one or more automation platforms such as ServiceNow Preferred Qualifications Advanced degree preferred Relevant experience in Technology, Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Self-driven, outcomes-oriented performer Strong analytical skills Excellent verbal and written communication skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Ecolab is seeking a Business Process Automation Analyst within the company's Global Business Services to support and deliver key initiatives providing project intake, planning, and identification of scalable global tools to address process challenges while enhancing workflow and automation efficiencies. Location: The position is based in our office in Pune. Shift: UK Shift, 12 to 9pm Work Situation: Hybrid, in office 3 days a week Business Analyst Main Responsibilities Manage project intake and prioritization of requests Contribute to project management actives and ensuring successful delivery from identification through deployment Collaborate with business and process improvement teams to evaluate automation opportunities Participate in process design, business requirement definition, design reviews, testing, training support and user adoption Engage in Vendor and technology selection RFP/RFI Facilitate process reviews to identify automation opportunities and requirements Partner with Ecolab Digital teams to evaluate appropriate technology to solve process challenges Provide analytical support for complex technical processes Provide process governance while maintaining strong deployment and/or onboarding controls Monitor solutions to ensure they maintain benefits and efficiencies Keep stakeholders updated regularly, communicate risks, and gather feedback Minimum Qualifications Bachelor’s degree with minimum 5 years of professional experience; or advanced degree with minimum 3-5 years experience Formal project management experience or proven skills, preferably in Finance or Business Services Excellent English written and verbal communication skills Excellent interpersonal skills and ability to partner across teams and levels within the organization Experience with one or more automation platforms such as ServiceNow Preferred Qualifications Advanced degree preferred Relevant experience in Finance or Business Services processes Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members Self-driven, outcomes-oriented performer Proven success initiating change and ability to communicate and influence at all levels of the organization Strong analytical skills Proficient in Excel and PowerPoint Fluent in local language and capable in English Low-code development, various platforms Our Commitment to a Culture of Inclusion & Belonging Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Role & Responsibilities Collaborate with technical teams to design, refine, and validate reinsurance pricing models, including exposure rating, treaty pricing, and cyber risk evaluation. Work closely with actuarial teams to integrate loss cost models, trends, and risk parameters into reinsurance pricing tools. Analyze large datasets to extract insights that drive improvements in reinsurance pricing and portfolio management. Use reinsurance pricing models to identify underperforming layers or treaties and recommend strategies for improvement. Collaborates with the Domain Lead(Ops & IT leads) and business partners to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the program vision. Communicates product and portfolio vision to their team. Preference for Product Owners (POs) with actuarial experience and technical expertise in HX Renew, particularly in areas related to P&C and financial risk exposure rating. Accountable for developing and achieving product level KPIs. Manages product(s) (business products) with a moderate degree of strategy, scope, and complexity. Collaborates with technology and business leadership to align system/application development and business goals, priorities while working with stakeholders & squad/team. Resolves open issues/questions quickly and efficiently. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories using JIRA Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for program quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. The candidate should be flexible with providing 5-6 hours of overlap with US EST time zone. Candidate Profile Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree preferred. Few Actuarial Papers from IAI,IFOA or CAS preferred Considerable relevant industry or functional experience in P&C and Financial risk exposure rating Proven experience (4+ years) as a Product Owner, Product Manager, or similar role in software development or technology industry. Strong understanding of Agile methodologies, including Scrum and Kanban, and experience working in Agile environments. Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands effectively. Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and collaborate across team. Strong Presentation and leadership skills Experience with product management tools such as JIRA, Trello, or Asana, and proficiency in Microsoft Office Suite. Familiarity with UX/UI design principles, software development lifecycle (SDLC), and software engineering concepts is a plus. Agile practitioner capabilities and experience working with or in Agile teams Strong team-work, co-ordination, organization and planning skills Ability to capture complex requirements in a prioritized backlog Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Role & Responsibilities Job Description – UW Analytics Owner (Rating - Underwriting Platform) Collaborate with stakeholders (Domain Lead(Ops, IT, Data leads)), UW, Actuaries etc., to understand the business needs, analyze the requirements and shape the vision and roadmap for data-driven initiatives to alignment with strategic priorities. Contributes to the development of the program vision. Communicates product and portfolio vision to their team. Work with data scientists, engineers, and designers to ensure that products get built efficiently, meet user needs, and provide actionable insights. Analyze data sources, data technologies and vendors providing data services to leverage in the data product roadmap development; Create necessary ER diagrams, data models, PRD/BRD to convey requirements Accountable for developing and achieving product level KPIs. Manages product(s) (data products) with a moderate degree of strategy, scope, and complexity. Ensuring data accuracy, consistency, and security by establishing data governance frameworks, defining data quality standards, and implement data management best practices to maintain high data integrity. Collaborates with technology and business leadership to align system/application integrations inline with business goals, priorities. Resolves open issues/questions quickly and efficiently. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with senior Product Owners to set priorities for program quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. The candidate should be flexible with providing 5-6 hours of overlap with US EST time zone. Candidate Profile Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree preferred. Experience with Commercial & Speciality Insurance products. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty. Good understanding of data technologies, such as databases, data warehouses, and data lakes Proven experience (5+ years) as a Business Analyst or Data Product Owner, Data Product Manager, or similar role in data or software development or technology industry. Familiar with programming languages, such as Python/R/SQL/SAS or cloud technologies like AWS, Azure or other simial paltforms to allow them to work with data scientists and developers to build and deploy data products. Strong understanding of Agile methodologies, including Scrum and Kanban, and experience working in Agile environments. Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands effectively. Exceptional communication, negotiation, and interpersonal skills, with the ability to influence and collaborate across team. Strong Presentation and leadership skills Experience with product management tools such as JIRA, Trello, or Asana, and proficiency in Microsoft Office Suite. Familiarity with UX/UI design principles, software development lifecycle (SDLC), and software engineering concepts is a plus. Agile practitioner capabilities and experience working with or in Agile teams Strong team-work, co-ordination, organization and planning skills Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Greater Hyderabad Area
On-site
Summary Overview Engineering Manager provides technical direction for development, design and systems integration. This position involves guiding technical leads in ensuring the solution design is implemented in a technically sound fashion. This role also reviews the work involved and follows the project through testing and production deployment phases Technical manager works collaboratively with clients/users, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required Essential Duties And Responsibilities Provide technical direction for the design, development and systems integration right from definition phase through implementation. Works with product management in prioritization of requests for new and existing product functionality as per client needs and product roadmap. Govern code review, security review, performance review processes. Ensure release commitments are met with a robust DevOps strategy. Work cross-functionally with internal teams to ensure seamless delivery takes place within the lifecycle of existing products Must coach and mentor teams in terms of enhancing their technical strengths Organize and plan process improvements involving quality of deliverables including coding practices, automated unit testing, code review, security, performance, branching processes. Will be needed to work with clients or client representatives to talk about our technology aspects and ensure that the Scrum Masters have the needed support to walk through technical issues if any. Should be able to work with people from a process and mentoring basis. Should inculcate industry trends and best practices to improve product delivery, stability and scalability for our clients Easily recognizes system deficiencies and implements effective solutions. Ideal candidate should have worked in product companies and multiple release cycles which also involved technical solutioning Facilitates team meetings effectively Holds regular status meetings with development team and other Senior Managers. Deliver engaging, informative, well-organized presentations to large teams including executive members Resolves and/or escalates issues in a timely fashion Understands how to communicate difficult/sensitive information tactfully Astute cross-cultural awareness and experience in working with international teams (especially US Leadership) Manage the development of team by ensuring that project tasks are in line with each team members career interests when possible Set and manage performance objectives for the engineering team and inspires team to attain goals and pursue excellence Identify opportunities for improvement and makes constructive suggestions for change Remain on the forefront of emerging industry practices Supervisory Responsibilities Engineering Manager is a supervisory role. You will act independently to determine methods and procedures on new or special assignments. This role is responsible for hiring, performance management, growth and development of the team. Education Qualification & Skills Bachelor’s or master’s degree in Information Technology, Computer Science or a related field 12+ years of related experience Skills & Competencies Experience in leading the development of .NET solutions (Strong .NET skills with MVC, jQuery, Web services/Web API, Ajax) for enterprise scale applications. Understands complex database and performance scaling concepts and effectively employs different database /application design techniques to ensure they scale by addressing any performance issues Expertise in OOPs, Design Patterns and Best Practices in SOA Exposure to tools on performance and security as well as code coverage and automated unit testing for MVC/jQuery/WCF services applications Strong delivery capability in an agile development environment. Proven track record of delivering complex enterprise class products on time and with superior quality Preferred skills: DevOps - SVN, GIT/ BitBucket, Team City, Jenkins, Enterprise Service Bus/ Micro Services/ Caching / ORM, Rules Engine Knowledge on these skills will be added advantage: Release management, Azure/ Amazon Cloud or FICO Excellent analytical, troubleshooting, communication and leadership skills. Ability to lead and coach big teams Effective communication and presentation skills Proven track record of delivering complex enterprise class products on time and with superior quality LOCATION/TRAVEL This position is located at Hyderabad office, India Show more Show less
Posted 1 week ago
7.0 years
2 - 4 Lacs
Hyderābād
On-site
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Tech@Lilly Service Management Process Owner for Event Management Assist Tech@Lilly in becoming the most dynamic and effective Tech organization in the world. As a Service Management Process Owner, you will manage critical processes required for world class operations. You will lead a team responsible for maturing service capabilities by leveraging process insights and finding novel ways to reduce operational burdens. If you enjoy bringing leadership, influence, and organizational skills to teams, training others to be successful, finding unique solutions to solve difficult problems and using emerging technology to optimize and simplify; this is the opportunity for you. What You’ll Be Doing: In this role as Service Management Process Owner for Event Management, you will be responsible for the overall governance, design, training and continuous improvement of this process. You will be the accountable authority for the assigned processes and ensure alignment with organizational goals and ITIL best practices. You will lead a team of process managers and collaborate with stakeholders across IT and business units to drive process excellence, maintain service quality, and enhance operational efficiency How You’ll Succeed: Ownership and Accountability: Act as the primary owner and authority for the assigned Event Management process Define process objectives, policies, and standards to align with business and IT strategies. Ensure process compliance and address non-conformance through corrective actions. Process Design and Implementation: Develop and maintain Event Management process workflows, roles and responsibilities. Collaborate with stakeholders to design processes that meet business needs. Drive the implementation of ITSM tools and automation to support process efficiency. Governance and Continuous Improvement: Define, monitor and analyze process performance using Key Performance Indicators (KPIs) to drive data driven business cases. Identify areas for improvement and lead initiatives to enhance process effectiveness. Develop Business cases for improvements Ensure the process and tools evolve to meet changing organizational requirements and industry trends. Collaboration and Stakeholder Engagement: Partner with Event Management Process Managers, IT teams, and business leaders to ensure effective process execution. Provide guidance and support to event analysts, resolving escalations as needed. Communicate process changes, updates, and outcomes to relevant stakeholders. Training and Knowledge Management: Develop and deliver training materials to educate staff on Event Management workflows, tools and process value. Maintain up-to-date process documentation, including policies, procedures, and workflows. Promote a culture of process adherence and continuous learning. Reporting and Insights: Define and measure process success metrics Prepare regular reports on Event Management process performance and improvement initiatives. Present insights and recommendations to senior leadership, using event information and process efficiency and effectiveness What You Should Bring: Exceptional problem-solving and analytical skills. Strong communication and collaboration abilities to engage with diverse stakeholders. Familiarity with Agile, DevOps, or Lean methodologies Strategic and customer-focused mindset. Strong organizational and prioritization skills. Ability to influence and lead cross-functional teams. Proficiency in data analysis and performance reporting Experience with defining, monitoring and improving global/enterprise processes Knowledge of service management industry best practices Previous experience with service ownership and/or leadership in the execution of this process with demonstratable impact Ability to demonstrate and understand how to effectively measure the process effectiveness and efficiency Ability to train and influence others to follow the process Skills and experience with leading a team Experience with and skilled in Organizational Change Management Knowledge of how your process fits into a bigger picture (Service Management) Agility and flexibility to address diverse business problems Ability to work with various data sources and data types Self-management skills with a focus on results for prompt and accurate completion of challenging work Experience in IT Operations, Service Delivery, or IT Governance. Strong project management skills (PMP or similar certification is a plus). Proven ability to lead process improvement initiatives and manage change effectively. Basic Requirements: Bachelor’s degree in IT, Business Administration, or a related field (or equivalent experience) 7+ years of experience in IT Service Management or a related discipline. Proven track record in managing or owning the Event Management processes Strong knowledge of ITIL v3/v4 frameworks demonstrated by ITIL certification Experience with ITSM tools such as ServiceNow, Jira, or BMC Remedy. 12+ years of experience leading Services/teams or service management process execution Additional Information: Travel Requirements: 5% or less Position location: Hyderabad, India Organization Overview Lilly IT builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Lilly IT is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Global IT Service Management Office: The Global IT Service Management Office leads the IT operational practices across the IT function. It seeks to deliver best-in-class IT services. This team leverages process, advanced technology, analytics and people to enable operational transformations across the enterprise. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly
Posted 1 week ago
8.0 years
0 Lacs
Hyderābād
On-site
Overview: We’re looking for a detail-oriented people leader to manage GTM systems execution and Salesforce administration. In this role, you’ll ensure our technology stack is stable, scalable, and aligned with evolving business needs across Sales, Marketing, Services, and RevOps. You’ll lead system configuration, automation, and support processes, manage day-to-day intake and prioritization, and drive efficient task allocation across a global team. You'll ensure strong documentation, change governance, and cross-functional alignment, while optimizing integrated tools like Outreach, LeanData, ZoomInfo, and Clari. This role requires strong collaboration across U.S. and India-based teams and a forward-looking mindset to explore AI-driven automation and system enhancements that keep our GTM operations future-ready. About Us: When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities: Oversee GTM Systems Execution and Salesforce Administration - You will be responsible for ensuring the operational stability, scalability, and effectiveness of our GTM systems, with Salesforce at the center. This includes leading all configuration, automation, and administrative workstreams while ensuring the platform evolves alongside changing business needs. You will serve as a thought partner to stakeholders across RevOps, Sales, Marketing, and Services to align technology capabilities with GTM strategy. Lead Case Intake and Support Resolution Processes - You will manage the team’s day-to-day intake queue, overseeing all support cases and enhancement requests. You will drive the prioritization, assignment, and closure of issues—ensuring SLAs are met and stakeholders are consistently informed. This includes designing and maintaining intake triage routines, escalation paths, and internal communications frameworks that allow the team to operate with urgency and discipline. Maximize Team Productivity Through Work Allocation and Coaching - You will serve as the primary driver of task delegation within the GTM Systems team. This includes understanding individual team members’ strengths and growth areas, optimizing work assignments, and removing blockers. You will foster a high-performance culture by enabling your team to operate efficiently, deliver scalable solutions, and continuously upskill in key technologies. Ensure Robust Documentation and Governance of System Changes - You will enforce structured release management and change control practices, ensuring all enhancements, configurations, and automation are documented appropriately. This includes maintaining version control, sandbox testing protocols, deployment logs, and post-implementation validation. You’ll collaborate with Data Governance and Enterprise Systems stakeholders to ensure changes align with internal policies and audit readiness requirements. Drive Operational Excellence Across GTM Tech Stack - Beyond Salesforce, you will oversee or collaborate on the management of integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari. You will identify system gaps, manual workarounds, or inefficiencies across the stack, and lead the delivery of high-impact improvements. You will play a central role in evaluating and piloting new technologies that support scale and automation. Collaborate Across Geographies and Functions - This role requires seamless coordination across U.S. and India-based teams. You will maintain a consistent 50% overlap with EST hours to ensure alignment with U.S.-based stakeholders, while also remaining deeply embedded with India-based team members. You will act as a key cross-functional bridge—ensuring handoffs are clear, feedback loops are closed, and global system priorities remain synchronized. Champion AI-Driven GTM Systems Optimization - You will stay informed on the latest developments in AI-enabled systems administration, including agent-based workflow automation and predictive rule engines. You’ll explore opportunities to use AI for support triage, duplicate detection, intelligent routing, and performance insights, in collaboration with our enterprise technology partners. Your leadership will help ensure GTM systems remain modern and future-ready. Qualifications: 8+ years of experience supporting or administering Salesforce in an enterprise or high-growth SaaS environment 4+ years of experience in a leadership or management role overseeing technical Salesforce teams or GTM systems teams Salesforce Administrator certification required; additional certifications (e.g., Platform App Builder, Advanced Admin) preferred Proven experience managing Salesforce case queues and leading configuration/enhancement delivery processes Hands-on knowledge of automation tools like Flow, Process Builder, and Apex triggers/workflows Experience with integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari Demonstrated ability to manage global stakeholders and operate across time zones, with 50% EST overlap required Exposure to or experience implementing AI-enabled capabilities in Salesforce or GTM workflows is a strong plus Strong communication skills, with the ability to influence stakeholders and present complex technical topics in clear, actionable terms EEO Statement: iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you’d like to request an accommodation due to a disability, please contact us at careers@icims.com. Compensation and Benefits: Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role : IT Risk & Control Specialist Responsibilities The candidate will be responsible for: Conduct technology risk assessments/audits, identify potential gaps, create action plans and recommendations for mitigation. Track the actions until completion, and ensure that senior management / committees within the region are kept up-to-date on the progress. Provide consultative guidance on the prioritization of remediation efforts. Coordinate IT requests from regulators, obtaining responses from stakeholders. Coordinate the issue and exception/acceptance processes, including self-reported issues. Support the assigned team in gathering information and preparing for all tech risk related reporting and meetings, i.e., internal and external audit, regulatory interaction, etc. Stay knowledgeable of laws, rules, regulations and current advances in all areas of information technology concerning APAC. Continually improve the quality of the risk management – through evaluation of cybersecurity, vulnerabilities, business continuity, outsourcing and other technology risks. Evaluate policies, standards, processes and procedures for completeness and recommend enhancements. Work with regional and global teams to understand / influence risk framework, represent regional needs and help resolve challenges. Qualifications At least 3 to 5 years of experience in IT Risk, Compliance, Audit and/or InfoSec. Experience in performing IT Audit and reviewing IT controls, framework, policies and standards. Experience in understanding design and operating effectiveness of IT controls and industry related frameworks. Significant knowledge in 2 or more areas: Application Security, IT Governance, IT Compliance & Audit, Identity & Access Management, Cloud Security, Asset Security, Threat/Vulnerability Management, BCM & DR Has a good understanding of international standards on Technology Risk Management. Excellent time management and ability to oversee multiple processes, action plans and key stakeholders simultaneously. Drive to execute and ability to solve challenges independently as well as drive initiatives to completion. Excellent stakeholder management, communication (verbal and written), presentation and advisory skills. Desired skill-set: IT Audit experience Information risk and/or security qualification (CISA, CISSP, CRISC, CISM, CCSP or equivalent preferred) Knowledge of ISO, NIST CSF, COBIT, COSO, SOX, SOC, etc. Show more Show less
Posted 1 week ago
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