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4.0 years

0 Lacs

Vadodara, Gujarat, India

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Full-time Career Site Team: Data Science & Business Intelligence Job Description Company Description NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com. Duties The Product Design and Enhancement (PDE) team oversees all design-related activities within the Data Science unit at NIQ, establishing the foundation for Retail Index reporting. The principal duties of the PDE Manager for a specific market include: Leading a team of Data Scientists to meet client requirements. Conducting sample design, universe estimation, and other projects related to the Retail Index. Identifying quality risks and coordinating solutions. Engaging with stakeholders regarding project scope, execution, data exchange, and outcomes. Performing expert-level analysis of results and delivering insightful presentations. Collaborating effectively in a virtual multi-country environment, necessitating clear communication with colleagues in various countries. Utilizing dedicated software along with ad hoc programming and data mining. Identifying opportunities for innovation and tool development in a dynamic work environment. Analyzing processes within the scope of responsibilities and providing recommendations for improvements. Qualifications Essential: Master’s degree in mathematics, statistics, economics, operations research, or related fields. Knowledge of Microsoft Office applications. Competency in at least one programming language (Python or R). Organizational skills to manage projects, including time management, prioritization, and deadlines. Ability to engage and communicate effectively. Strong analytical and problem-solving skills. Good command of English. Eagerness to learn and adapt to changing technologies and tools. Work experience 4 to 6 years Preferred Experience in NIQ methodologies, data collection, platforms, research processes, and operations. Experience in machine learning. Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion I'm interested I'm interested Privacy Policy

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Bengaluru, Karnataka, India

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We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you. We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below. Marketing Operations Lead Job Purpose The Digital Fuel Accelerator Team is focused on bringing data and customer experiences to life. We harness the power of data and technology to ignite experiences that matter to patients, customers, and the Client organization. We are a diverse team of cross-functional talent who are creative, innovative, and accountable for impact. To achieve its mission, the team is focused on two key strategies: Flawlessly execute and optimize omnichannel campaigns aligned to global and regional strategic priorities. Pioneer new customer engagement approaches to deliver our mission. We are looking for an experienced and passionate digital marketer to lead and support the implementation and execution of omnichannel campaigns for key respiratory brands in selected EU countries. This role is a key member of an agile Scrum Team, supporting assigned brands to successfully deliver the team’s mission. This is an exciting fixed-term contract/secondment opportunity for internal talent seeking to deepen their data-driven digital marketing expertise and drive demonstrable business impact. Key Responsibilities In this role, you will: Support the strategy and lead the execution of integrated omnichannel campaigns for assigned brands, ensuring timely delivery, customer segmentation, and precise targeting. Collaborate closely with Medical Affairs Managers to plan and execute campaigns, including digital customer experience (DCX) user journeys and multi-channel content planning. Coordinate with cross-functional stakeholders and external partners, such as media agencies and local operating company (LOC) representatives, to ensure seamless campaign delivery. Execute (or guide vendor execution) of content tagging and campaign performance tracking in alignment with the Client’s analytics framework. Provide tagging instructions for all campaign assets. Conduct monthly performance reviews, analyze key data sets, extract insights, and present optimization recommendations to senior management during agile sprint retrospectives. Partner with digital and analytics leads to ensure optimal usage of global platforms, adopting the latest features, best practices, and tools. Manage forecasting and prioritization of content and campaign activities with vendors, ensuring governance and timely execution. Oversee digital and translation vendors, perform compliance checks and ongoing monitoring to mitigate risk. Lead the development, implementation, and continual refinement of a customer-centric digital marketing framework. What This Role Offers You This opportunity will allow you to grow your career by taking ownership of key digital marketing activities. You’ll develop valuable experience in: Mindset: Adopting an agile and entrepreneurial mindset to innovate and solve complex marketing challenges. Capability: Proven success in omnichannel strategy and campaign execution, including media and content planning. Experience with third-party HCP marketing platforms and modular content strategies. Strong project planning and execution discipline. Ability to distill insights from analytics to optimize campaign effectiveness. Stakeholder Management: Effective collaboration with production agencies, Medical Affairs Managers, and external vendors. Coordinating with internal compliance, medical, and other subject matter experts. Customer Focus: Deep understanding of customer needs and digital industry trends to inform campaign design and delivery. Required Qualifications We are seeking professionals with the following qualifications: Experience working on Rx pharmaceutical brands. Degree in Digital Marketing or a related discipline, with strong experience in omnichannel execution. Understanding of customer segmentation and targeting strategies. Hands-on experience with content creation and copy approval processes (e.g., digital content platforms). Proven internal engagement skills and ability to build strong networks. High personal accountability and demonstrated success in delivering complex, high-impact projects. Preferred Qualifications The following are not mandatory but would be a plus: Knowledge of the Asthma and COPD competitive landscape in one or more EU markets. Demonstrated excellence in building internal credibility and insight-sharing through a robust network. EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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3.0 years

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Delhi, India

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Job description: Job Description Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook – function, portfolio and program/project levels. Assist in the implementation and embedding of process, methods and best practice into service delivery activities for the function, including project management, financial management, resource management, etc. Improve communications, content and transparency of information with key customers ͏ To qualify for the role you must have Degree at university level English language skills - excellent written and verbal communication 3+ years of experience, including demonstrated project management and financial management experience End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) Experience in end-to-end financial management – plan, forecast, actual – function, portfolio and program/project levels Very good understanding of service delivery related key performance indicators Project delivery experience in a similar IT environment Experience working in a global IT environment Business Analytic skills Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change Customer orientation and responsiveness Ability to deal efficiently with escalations and difficult situations/people under pressure Outstanding self-management , influence management , information presentation and interpersonal, communication ͏ ͏ ͏ Mandatory Skills: Project Management . Experience: 1-3 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 years

0 Lacs

Gurgaon, Haryana, India

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Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. As an Operations Associate in the Global HR Operations organization, you will support the delivery of simple, scalable, and efficient core HR services to all Expedia employees worldwide. This includes providing frontline employee support, processing high-volume transactions, and continuously enhancing the employee experience through insights and process improvements. You will manage employee-related queries submitted via a ticketing system, focusing on high-quality service delivery and operational excellence. You’ll also play an active role in identifying areas for improvement to enhance service delivery and employee satisfaction. At Expedia, we’re passionate about helping people experience the world through travel. Fueled by innovation and driven by purpose, our people thrive in a fast-paced, energetic environment that’s transforming the travel industry. In this role you will Deliver outstanding service by evaluating and responding to HR/employee queries in ServiceNow, ensuring timely and high-quality resolutions within defined SLAs. Provide troubleshooting and resolution for complex transactions, procedural issues, and data-related concerns; escalate HRIS-related issues as needed. Manage end-to-end offboarding processes and support a positive alumni experience. Accurately process data and job change transactions in the HRIS system within required timelines. Conduct audits and verify data accuracy by running and analyzing reports. Create and maintain process documentation and flowcharts to support operational performance improvements. Identify opportunities to improve service quality, efficiency, and responsiveness. Proactively escalate issues with potential broader impact to the appropriate teams for resolution. Experience And Qualifications 3+ years of experience in a customer-facing operations role. Strong customer-oriented mindset, committed to delivering exceptional service. Effective communicator across multiple channels (e.g., phone, chat, email, and case management tools). Self-starter with a continuous improvement mindset and strong problem-solving skills. Flexible and adaptable to a dynamic, fast-changing environment. Detail-oriented with the ability to manage multiple tasks and deliver high-quality work. Strong prioritization skills, able to assess task urgency and impact effectively. Proficient in Microsoft Office, especially Excel; working knowledge of PowerPoint and Word. Eager to contribute to test-and-learn initiatives and process innovation. Ability to interpret and analyze HR data is a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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8.0 years

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Thiruvananthapuram, Kerala, India

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About The Company Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere . About The Role At Armada, we are unlocking the limitless potential of AI to transform operations and improve lives in some of the most remote locations on Earth. From the expansive mines of Australia to the oil fields of Northern Canada, and the coffee plantations of Colombia, Armada offers a unique opportunity to tackle exciting AI and ML challenges on a global scale. We are actively seeking passionate AI Engineers with hands-on expertise across a range of domains, including real-time computer vision, statistical machine learning, natural language processing, transformers, control and navigation, reinforcement learning, and large-scale distributed AI systems. Ideal candidates will possess strong skills in machine learning (ML), deep learning (DL), Large Language Models (LLM) and agentic systems. You will be responsible for building ML/DL models tailored to specific challenges, preparing datasets for testing, evaluating model performance, and deploying solutions in production environments. Familiarity with containerization, micro-services architecture, and the ability to independently deploy ML models into production is essential. If you are a self-driven individual with a passion for cutting-edge AI, we want to hear from you. Armada offers an unparalleled opportunity to confront some of the most thrilling AI and ML challenges in the world. Join our dynamic AI Engineering team as we deliver disruptive systems capable of autonomous learning, prediction, and adaptation using vast, real-time datasets. Location. This role is office-based at our Trivandrum, Kerala office. What You'll Do (Key Responsibilities) Translating business requirements into requirements for AI/ML and language models. Preparing data to train and evaluate AI/ML/DL models. Building AI/ML/DL models by applying state-of-the-art algorithms, especially transformers. Adopt or invent new ML and analytical techniques for solving disparate customer problems. Testing, evaluating the AI/ML/DL models, benchmarking their quality, and publishing the models, data sets, and evaluations. Deploying the models in production by containerizing the models. Working with customers and internal employees to refine the quality of the models. Establishing continuous learning pipelines for models with online learning or transfer learning. Building and deploying containerized applications on the cloud or on-premise environments Required Qualifications BS or MS degree in computer science, computational. science/engineering, or related technical field (or equivalent experience). 8+ years of work-related experience in software development with good Python, Java, and/or C/C++ programming skills. Familiarity with containers, numeric libraries, modular software design. Hands-on expertise with traditional statistical machine learning techniques as well as deep-learning and natural language processing modeling. Expertise in supervised, unsupervised, and transfer learning techniques. Hands-on expertise in machine learning techniques and algorithms with a strong background in state-of-the-art DNN architectures (Transformers, RNN, BERT, GAN, autoencoders, etc.) and experience in developing or using major deep learning frameworks (e.g., PyTorch, Tensorflow, etc). Experience with solving and using machine learning for real-world problems. Preferred Experience And Skills Demonstrable experience in building, programming, and integrating software and hardware for autonomous or robotic systems. Proven experience producing computationally efficient software to meet realtime requirements. Background with container platforms such as Kubernetes. Strong analytical skills with a bias for action. Strong time-management and organization skills to thrive in a fast-paced, dynamic environment. Solid written and oral communications skills. Good teamwork and interpersonal skills. Compensation & Benefits For India-based candidates: We offer a competitive base salary along with equity options, providing an opportunity to share in the success and growth of Armada. You're a Great Fit if You're A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

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8.0 years

0 Lacs

Thiruvananthapuram, Kerala, India

Remote

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About The Company Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere . About The Role At Armada, we are unlocking the limitless potential of AI to transform operations and improve lives in some of the most remote locations on Earth. From the expansive mines of Australia to the oil fields of Northern Canada, and the coffee plantations of Colombia, Armada offers a unique opportunity to tackle exciting AI and ML challenges on a global scale. We are actively seeking passionate AI Engineers with hands-on expertise across a range of domains, including real-time computer vision, statistical machine learning, natural language processing, transformers, control and navigation, reinforcement learning, and large-scale distributed AI systems. Ideal candidates will possess strong skills in machine learning (ML), deep learning (DL), Large Language Models (LLM) and agentic systems. You will be responsible for building ML/DL models tailored to specific challenges, preparing datasets for testing, evaluating model performance, and deploying solutions in production environments. Familiarity with containerization, micro-services architecture, and the ability to independently deploy ML models into production is essential. If you are a self-driven individual with a passion for cutting-edge AI, we want to hear from you. Armada offers an unparalleled opportunity to confront some of the most thrilling AI and ML challenges in the world. Join our dynamic AI Engineering team as we deliver disruptive systems capable of autonomous learning, prediction, and adaptation using vast, real-time datasets. Location. This role is office-based at our Trivandrum, Kerala office. What You'll Do (Key Responsibilities) Translating business requirements into requirements for AI/ML models. Preparing data to train and evaluate AI/ML/DL models. Building AI/ML/DL models by applying state-of-the-art algorithms, especially transformers. Adopt or invent new ML, analytical and causal modeling techniques for solving disparate customer problems. Testing, evaluating the AI/ML/DL models, benchmarking their quality, and publishing the models, data sets, and evaluations. Deploying the models in production by containerizing the models. Working with customers and internal employees to refine the quality of the models. Establishing continuous learning pipelines for models with online learning or transfer learning. Building and deploying containerized applications on the cloud or on-premise environments Required Qualifications BS or MS degree in computer science, computational. science/engineering, or related technical field (or equivalent experience). 8+ years of work-related experience in software development with good Python, Java, and/or C/C++ programming skills. Familiarity with containers, numeric libraries, modular software design. Hands-on expertise with traditional statistical machine learning techniques as well as deep-learning modeling. Expertise in supervised, unsupervised, and transfer learning techniques. Hands-on expertise in machine learning techniques and algorithms with a strong background in state-of-the-art DNN architectures and experience in developing or using major deep learning frameworks (e.g., PyTorch, Tensorflow, etc). Experience with solving and using machine learning for real-world problems. Preferred Experience And Skills Demonstrable experience in building, programming, and integrating software and hardware for autonomous or robotic systems. Proven experience producing computationally e􀆯icient software to meet real-time requirements. Background with container platforms such as Kubernetes. Strong analytical skills with a bias for action. Background in causal analysis and modeling Strong time-management and organization skills to thrive in a fast-paced, dynamic environment. Solid written and oral communications skills. Good teamwork and interpersonal skills. Compensation & Benefits For India-based candidates: We offer a competitive base salary along with equity options, providing an opportunity to share in the success and growth of Armada. You're a Great Fit if You're A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

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2.0 years

0 - 1 Lacs

Howrah, West Bengal, India

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Job Title: HR Recruiter / Admin 📍 Location: Howrah 💰 Salary: Up to ₹10,000 per month About The Role We’re looking for a proactive and organized HR Recruiter / Admin to join our growing team in Howrah. This is an exciting opportunity for someone who enjoys working with people, managing recruitment, and handling daily administrative responsibilities. Key Responsibilities Source, screen, and shortlist candidates through various job portals and platforms Schedule and coordinate interviews Maintain and update employee records and documentation Assist in onboarding and induction processes Support day-to-day administrative tasks (attendance, office supplies, filing, etc.) Requirements Bachelor’s degree (preferred) 0–2 years of experience in HR or Admin roles Good communication and interpersonal skills Basic knowledge of MS Office (Excel, Word, etc.) Ability to multitask and prioritize effectively Perks Friendly and supportive work environment Opportunity to learn and grow in HR and admin functions Convenient location in Howrah Skills: prioritization,hr administration,multitasking,hr,ms office (excel, word),hr admin,interpersonal skills,communication skills,recruiter

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2.0 years

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Bengaluru, Karnataka, India

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Work Schedule Standard (Mon-Fri) Environmental Conditions Office How You Will Make an Impact As a Purchasing Coordinator, you will play a key role in supporting our Purchasing Team, including Buyers, Senior Buyers, and Supervisors—by managing inbound communications and ensuring timely and accurate processing of procurement-related tasks. Your support helps streamline operations and maintain strong relationships with internal teams and external suppliers. What You Will Do Support the Purchasing Team by managing and responding to emails in the department’s shared inbox Perform daily tasks in alignment with Standard Operating Procedures (SOPs) and Work Instructions Collaborate with internal teams such as Customer Service and Sales, as well as external suppliers Core Responsibilities Resending purchase orders upon request Requesting and submitting additional customer forms for order release Following up on incomplete or missing Ship-To information (e.g., delivery name, contact details) Verifying customer business names and shipping addresses Addressing auto fax failures and following up accordingly Confirming order quantities or non-returnable status with customers Verifying product specifications (e.g., alternate size, color choices) Confirming lead times and customer willingness to wait Handling orders that do not meet minimum purchase requirements Using Smartsheet to track email types and required follow-up actions Other Responsibilities: Communicate clearly and professionally in both written and verbal formats Escalate complex or unresolved issues to supervisors as needed Perform additional related duties as assigned Qualifications Education: Minimum required education: Bachelor’s degree in arts, Science, Commerce, or Business Administration Experience: 2 years of experience in Customer Service, Procurement, Purchase coordinator, Buyer or a similar role preferred Key Skills: Strong written English communication Ability to manage a high volume of emails with attention to detail Excellent organizational and task-tracking skills Strong multitasking and prioritization abilities Ability to work both independently and collaboratively Proficiency in Microsoft Office Suite, Smartsheet, Mainframe systems, and Microsoft Teams Why Join Us? Be part of a mission-driven company committed to making a real difference Access to professional development and internal mobility opportunities A collaborative team culture focused on integrity, intensity, innovation, and involvement

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5.0 years

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Bengaluru, Karnataka, India

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Relanto is looking for a Product Owner - Agentic AI to join our team of experts for Bangalore Locations. Take your career to new heights with our talented professionals. Don't miss out on this amazing opportunity. About Us Relanto.ai is a cutting-edge IT services company at the forefront of revolutionizing business operations through Intelligent Automation, Digital Transformation, and harnessing the power of Data and AI. Our passion lies in creating solutions that empower businesses to achieve unprecedented efficiency, innovation, and growth. Position Overview We are seeking a Product Owner to lead the vision, prioritization, and execution of cutting-edge agentic AI initiatives. This role is focused on end-to-end product ownership — driving autonomous, intelligent AI systems from concept to delivery. The ideal candidate will have strong experience in managing AI/ML products and a clear understanding of how to create value through intelligent agents, LLM-based automation, and ML workflows. Key Responsibilities Required Skills & Experience Define and communicate the product vision for agentic AI systems, enabling intelligent, autonomous behavior across business-critical workflows. Own and maintain a well-prioritized product backlog, translating strategic goals and stakeholder needs into actionable user stories and epics. Collaborate closely with ML engineers, data scientists, software developers, and data engineers to ensure delivery aligns with technical feasibility and business impact. Drive development of AI features involving multi-agent orchestration, self-improving systems, tool-use, planning, and decision-making capabilities. Act as the primary liaison with stakeholders, gathering feedback, defining KPIs, and iterating on features to ensure continuous product improvement. Partner with MLOps, data, and engineering teams to align on system architecture, deployment strategies, and compliance for scalable AI delivery. Monitor progress and product health using appropriate metrics (e.g., adoption, latency, reliability, model performance). Contribute to go-to-market planning, user adoption strategies, and internal enablement for AI-driven features. Stay updated on trends in agentic AI, LLM toolchains, open-source agent frameworks (LangChain, AutoGPT, LangGraph, etc.), and bring those insights into product strategy. Required Skills & Experience 5+ years of experience in product management or product ownership, preferably in AI/ML-driven software environments. Proven track record of delivering successful AI/ML or intelligent automation products, ideally involving LLM-based agents, decision engines, or workflow orchestration. Strong understanding of the AI/ML development lifecycle, including data ingestion, model training, validation, deployment, and monitoring. Familiarity with modern AI agent architectures (planning, memory, tool use), and platforms like LangChain, AutoGPT, CrewAI, LangGraph, or custom agent stacks. Experience working in Agile teams, coordinating across cross-functional roles (engineering, data science, UX, business). Strong analytical and communication skills — capable of making trade-offs, defining MVPs, and translating complex technical work into user and business value. Comfort working with tools like Jira, Confluence, or similar backlog management platforms. Interested candidates please share your profile: - deepti.sharma@relanto.ai

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9.0 years

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Bengaluru, Karnataka, India

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Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Position Overview Okta is seeking a strategic and execution-focused Senior Product Operations Manager to join our growing Bengaluru team. This role is central to enabling data-driven product development across key product lines within the Okta platform. You will drive product analytics that influence strategy, roadmap planning, and adoption across global markets. As a regional operations representative, you’ll support PM teams across EMEA and APJ, align customer communications to local needs, and help foster a strong, connected product culture in India. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week with flexible working hours) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Key Responsibilities Product Analytics, Insights & Roadmap Define and maintain standardized metrics frameworks for adoption, engagement, retention, and usage across key Okta product lines. Leverage analytics to inform product planning cycles, customer prioritization, and portfolio alignment. Develop dashboards and self-serve analytics using Pendo, ensuring product teams have visibility into customer behavior and success metrics. Partner with Product, UX Research, and Design teams to translate qualitative insights (from and to tools like Dovetail) and quantitative data into actionable recommendations. Identify trends and gaps in customer usage, surfacing insights that guide roadmap decisions and new feature development. Facilitate regional roadmap reviews and integrate feedback from customer engagement data and field input. Track post-launch outcomes and customer sentiment to iterate on messaging and delivery. PM Operations, Culture & Enablement (EMEA & APJ) Support product managers and on-shore Product org by implementing and evolving planning, release, and feedback processes that scale with the growing needs in India Act as a partner in onboarding and scaling PM practices for teams based in and working with EMEA/APJ. Serve as a connective force across PM, Engineering, Design, Research, and Customer Success teams in India. Drive initiatives that strengthen team identity, collaboration, and innovation in the Bengaluru product organization. Skills & Qualifications Experience : 6–9 years in Product Operations, Product Analytics, or PM support roles in enterprise SaaS, ideally with exposure to identity, security, or cloud platforms. Tools & Data Proficiency: Strong experience with Pendo for product usage and in-app feedback. Familiarity with Dovetail for managing and synthesizing qualitative user insights. Proficient in Tableau for dash boarding and communicating key product trends. Solid understanding of SQL or equivalent data querying for insights generation. Curiosity, Communication & Accountability: Exceptional communicator—able to clearly convey insights, drive alignment, and influence without authority. Strong sense of ownership and accountability, with ability to navigate ambiguity and drive cross-regional execution. Deep empathy for global teams and customers, and a track record of bridging business needs with product realities. Curiosity and initiative to improve how teams work, plan, and execute. A collaborative spirit that uplifts teams, builds community, and amplifies the impact of others. What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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0 years

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Noida, Uttar Pradesh, India

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The ideal candidate will be responsible for working with the Project Manager to ensure the participation of cross-functional stakeholders in furthering project goals. With organization and prioritization skills, this candidate will organize the necessary pieces to ensure project success. Responsibilities Work with Project Manager to develop, drive, and implement project goals Manage communications and deliverables from all stakeholders for project Track project accomplishments Establish partnerships cross-functionally as necessary to ensure project success Qualifications Excellent verbal and written communication skills, problem solving skills, and attention to detail Ability to prioritize and multi-task Expertise in Microsoft Office Suite

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3.0 years

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Gurugram, Haryana, India

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We are looking for a Product Manager with deep customer empathy, strong business acumen, and a data-driven mindset. If you have been in any market, you will notice people on the ground wearing Airtel shirts serving customers to install new services, or fix problems. These are our frontline who deliver the highest quality of experience to our customers. You will own and drive AI-driven product initiatives that enhance their workday, work quality, thereby delivering a best-in-class experience to the end customer. This role requires a mix of strategic thinking, hands-on problem-solving, and technical fluency in AI/ML models. You would be expected to apply platform thinking, work with cross functional teams to solve the customer problems at scale. Key Responsibilities Customer-Centric Product Thinking You have a deep understanding of how the operations on the ground take place and live the life of engineers who work on the ground installing or repairing Airtel’s network. You understand customer pain points and business challenges and be well versed with skills such as global scans and research, and data analysis. You champion empathy in every product decision and ensure AI-driven solutions enhance the experience of the fleet. You are able to translate user needs into product roadmaps, constantly ensuring and obsessing about business impact. Data Fluency & Experimentation You define, track, and analyze product KPIs using data tools and technology to drive key product decisions. You run A/B tests, interpret results, and iterate to improve user experience and business impact. Leverage data to create compelling narratives that influence leadership and cross-functional teams. AI & Machine Learning Implementation You work closely with data scientists and engineers to build, train, and deploy AI/ML models that enhance user experience and business processes. Identify use cases where AI can drive automation, personalization, and decision-making improvements. Stay up-to-date with the latest advancements in AI/ML and apply best practices to solve business problems. Execution & Problem-Solving • You own end-to-end execution of product initiatives with a high degree of ownership and attention to detail. • You visit the market frequently and regularly, and learn the on-ground realities that help you understand the needs of the engineers better. • Break down complex problems into actionable insights and work cross-functionally to drive solutions. • You go deep into data, user feedback, and engineering architecture to identify root causes and drive meaningful improvements in our service delivery experience. Why Join Us? At Airtel Digital, you won’t just build products—you’ll shape the future of digital experiences for millions. Here’s why you should consider joining us: Work on high-impact, AI-driven solutions that directly touch over 400+ million customers across telecom, payments, entertainment, and enterprise services. Solve complex challenges that have real-world impact—from personalizing digital experiences to optimizing business operations using AI. Stay ahead of the curve with access to upskilling programs, conferences, and mentorship to fuel your professional growth. Experience a high-ownership culture where you have the freedom to take ideas from concept to execution. Collaborate with some of the sharpest problem solvers and innovators in the industry who are building world-class digital products at scale. Work closely with Airtel’s senior leadership, including CXOs, as you drive high-impact AI and digital initiatives. Gain mentorship from industry veterans who have built and scaled some of the largest digital platforms. Who You Are Curious & Adaptable: You thrive in a fast-paced environment and continuously seek to learn new technologies and methodologies. High Ownership: You take initiative, dive deep into problems, and see things through to execution. AI-Savvy: You have hands-on experience with AI/ML applications and understand model training, deployment, and evaluation. Data-Driven & Analytical: You have a strong ability to interpret data, run experiments, and make evidence-based decisions. Rockstar in Communication: Drive clarity across cross functional teams on how business and customer problems are being solved and ensure that concerns from CFTs (including experience, growth, analytics, finance) are addressed. Customer Obsessed: You deeply understand customer pain points and prioritize solving them effectively. Qualifications Proven track record of building products with a mix of business, design, and technical considerations. Experience in managing fleet on the ground, or building products in the B2B2C space is a plus. Excellent communication skills to collaborate with engineering, design, and leadership teams. 3+ years of product management experience, preferably in AI/ML-driven products. Strong analytical skills with experience using SQL, Python, or other data tools. Experience working with data science teams, defining ML product requirements, and deploying AI-driven features. Effective prioritization framework to focus on the right features and capability to ship. Demonstrated experience in running agile squads, create, prioritize and execute a backlog to incrementally deliver value to the customer. Experience in building platforms, managing complex projects with proven skillset in solving customer problems through workforce management solutions preferred, but not required for consideration.

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10.0 years

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Hyderabad, Telangana, India

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, reviews) and ensure team adherence to Agile principles Coach teams and leadership on Agile frameworks (Scrum, SAFe, Kanban) and maturity models Champion the integration of AI/ML and GenAI tools (e.g., Azure OpenAI, Splunk AI, automation frameworks) into development, testing, and monitoring workflows Collaborate with Product Owners to ensure well-groomed backlogs and clear acceptance criteria Identify and remove impediments to team progress and foster a culture of ownership and accountability Partner with engineering and DevOps teams to implement proactive monitoring using AI/ML insights Lead Agile workshops and training sessions to build internal capability Track and report on Agile metrics (velocity, cycle time, quality) to drive continuous improvement Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Certifications preferred: Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), ICAgile Certified Professional - Agile Coaching (ICP-ACC), or equivalent 10+ years of experience in Agile environments, with at least 3+ years as a Scrum Master or Agile Coach Experience in integrating AI/ML or GenAI tools into software development or operations (e.g., Azure OpenAI, Splunk, ML-based alerting systems) Healthcare Industry experience Solid understanding of Agile frameworks (Scrum, SAFe, LeSS) and Agile transformation practices Proven solid communication and stakeholder management abilities Proven excellent facilitation, coaching, and mentoring skills Proven excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions Proven good conflict management and prioritization skills Proven ability to work well in a matrix organization and possess solid collaboration skills as well as the ability to build partnerships Proven ability to work well under pressure in a fast-paced environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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6.0 years

7 - 14 Lacs

Mumbai Metropolitan Region

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Role: SME - SOLR Engineer Experience: 6+ Years’ experience specially in Solr Database Education : B.E./B.Tech/MCA in Computer Science Mode of Working - 5 Days WFO- Rotational Shift 6+ yrs of experience working with Apache Lucene -SOLR Experience in Apache Solr installation, configuration, administration, patching, up-gradation and migration. Experience in implementing SOLR builds of indexes, shards, and refined searches across semi- structured data sets. Understanding of Linux basic troubleshooting. Familiar with basic distributed systems concepts. Good analytical ability Ability to execute and prioritize tasks, and resolve issues without aid from direct manager. Ability to multi-task and context-switch effectively between different activities and teams Provide 24x7 support for critical production systems. Experience working with Unix, Linux server. Excellent written and verbal communication. Ability to organize and plan work independently. Ability to work in a rapidly changing environment. Skills: unix,patching,task prioritization,solr,computer science,migration,administration,apache lucene,database administration,communication,apache solr,linux,analytical ability,apache,solr database,distributed systems,upgradation,configuration

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4.0 years

7 - 9 Lacs

Mumbai Metropolitan Region

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Role: L2 - SOLR Engineer Experience: 4+ Years’ experience specially in Solr Database Education : B.E./B.Tech/MCA in Computer Science Mode of Working - 5 Days WFO- Rotational Shift 4+ yrs of experience working with Apache Lucene -SOLR Experience in Apache Solr installation, configuration, administration, patching, up-gradation and migration. Experience in implementing SOLR builds of indexes, shards, and refined searches across semi- structured data sets. Understanding of Linux basic troubleshooting. Familiar with basic distributed systems concepts. Good analytical ability Ability to execute and prioritize tasks, and resolve issues without aid from direct manager. Ability to multi-task and context-switch effectively between different activities and teams Provide 24x7 support for critical production systems. Experience working with Unix, Linux server. Excellent written and verbal communication. Ability to organize and plan work independently. Ability to work in a rapidly changing environment. Skills: apache,apache lucene,unix,analytical ability,computer science,solr,database administration,linux,task prioritization,communication,apache solr

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4.0 years

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India

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Job description ServiceNow Solution Architect(ITSM and CSM) plays a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformation change of ITIL solution deployment. Responsible for the overall architecture, design, implementation, enhancements and integrity of existing ServiceNow ITSM & CSM applications as well as implementation and development of new applications on the ServiceNow platform within the enterprise. Also responsible for ensuring that the solution delivered to business units are engineered in accordance with corporate architecture and infrastructure standards. Effective communication skills, both verbal and written, are vital to success in the role. Understanding user requirements and being able to translate them into the technical solution that aligns with customer expectations, requires the ability to listen, interpret, strategize and communicate. Subject matter expert in ServiceNow and ITIL. Job Type: Full-time Experience: ServiceNow: 4 years (Minimum) ITSM & CSM Overall 7+ years (minimum) Responsibilities: Provide subject matter expertise, act as technical product advocate, design, develop and implement ITIL processes, ITSM, CSM, Knowledge, Demand and Release Management modules within ServiceNow platform. Implement technology specific best practices and standards. Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions. Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Translates requirements into functional and technical requirements. Develop technical design documents. Designs and develops extensions to ServiceNow data model in support of requirements towards CMDB, SACM and other modules. Reviews and refines designs for usability, review testing scenarios and refines test cases, to ensure applications quality and works with users to review test results to ensure they meet expected results. Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Evaluation of new features and produce comprehensive analysis and recommendations. Perform and participate in product road map planning. Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc. Create and maintain the current state of the ServiceNow platform architecture documentation and provide the architectural control. Create well-structured test plans and coordinate testing activities. Translate technical complexities to project stakeholders and make sure they understand the effects of the design decisions on the areas of ServiceNow Platform. Lead ServiceNow upgrades planning and execution. Participate in the configuration of new applications or suites during planning, development, and roll out phases. Contribute to the strategic development of new platform customization, as needed, based on customer needs. Maintain an awareness and understanding of technological advances; provide continuous research and assessment of new resources and technology available for ServiceNow platform. Strong leadership skills with the ability to lead assignments/teams and mentor others and build a team. Provide excellent customer service, leadership, communication, problem solving and decision making skills. Demonstrate strong prioritization, time management and organizational skills. Position Requirements: Master’s degree in Computer Science, Engineering, or other related fields Minimum 7 years of Industry experience Practical experience with agile methodologies/tools. Strong communication skills, both written and verbal, with the ability to describe technical solutions in terms of the business ITIL Foundation certification is MUST Hands-on design, development and deployment experience with the ServiceNow platform Ongoing awareness of tools, techniques and best practices related to ServiceNow and IT Service Management. Ability to communicate effectively both verbally and in writing with both technical and non-technical staff. Strong attention to details. Ability to work well in a team oriented environment. Experience with leading geographically separated customers and onshore/offshore teams Interact cross-functionally on matters that require coordination across the organization and collaborates well with other groups, voluntarily shares information.

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12.0 years

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Kochi, Kerala, India

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Cybersecurity Enterprise Solution Architect Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of over 900 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team help protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting, and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity The Security Technology Services (STS) group is a division of Information Security that ensures secure access to systems and information for more than 390,000 people in over 150 countries. A Solution Architect focused on Data and Application protection on the STS team is responsible for turning strategic plans into reality by producing architectural designs, leading the development and implementation of solutions, and offering security advice to project teams. This person will also oversee experimental projects to determine the best technology choices for integration into EY's infrastructure. Your Key Responsibilities Connect with key stakeholders, cybersecurity experts, and operational teams within the information security department to help create security solutions that work well on a large scale. Collaborate with Enterprise Architects to make sure solutions are in line with the company's long-term goals, follow design guidelines, and contribute to the direction of projects when necessary. Turn business requirements into technical specifications for solutions, considering risks, dependencies, costs, and the overall risk of the technical solution. Lead the technical side of evaluating and choosing technologies through Requests for Information (RFI) and Requests for Proposal (RFP), which includes: Defining the criteria that will influence technology choices and solution development. Recommending technologies while engaging with key people. Oversee experimental projects, designs, and the actual building of solutions from an architectural standpoint. Create and update documents that describe solution architecture to guide the planning, design, and implementation of the chosen solution. Keep up with the latest in the industry, research thoroughly, and continuously learn about new security technologies. Share expertise with project teams, governance groups, and other audiences as required. Stay informed about the latest trends, developments, and driving factors in the industry and incorporate them into architectural work. Propose standards and reuse solutions for security technology. Travel requirements Skills And Attributes For Success Skilled in guiding the development and strategic direction of solution architecture. Profound knowledge in Security Technologies, including: Cloud Application Security Solutions – Integration with AppSec, DevOps (IDE/CI/CD), and Software Composition Analysis (SCA). Vulnerability Management tools such as AquaSec, Qualys, Wiz, CheckMarx, and MS Defender (VM/XDR/AV/FW) Data Protection technologies like Thales, Microsoft Purview solutions such as DLP, eDiscovery, etc. Proficiency in data services such as Azure Data Factory, Synapse, SQL, Machine Learning, and PowerBI Analytics. Deep expertise in Security Capabilities, encompassing: Mastery of encryption algorithms, key management, and cryptographic protocols for data security. Securing databases through access controls, encryption, monitoring, and vulnerability management. Application security tools expertise, including web application firewalls (WAF), intrusion detection/prevention systems (IDS/IPS), and vulnerability scanners. Risk identification, evaluation, prioritization, and mitigation for data and application security. Data Loss Prevention (DLP) strategies and tools to safeguard sensitive data. Extensive hands-on experience with Application Security, Data Architecture, Security Analytics, and Threat Intelligence solutions. Familiarity with application security frameworks and standards, such as NIST and ISO 27001. Knowledge of secure software development lifecycle (SSDLC) processes. Practical experience in applying security controls across various programming languages and frameworks. Quick learner, able to gain expertise in new technology areas swiftly. Flexible and capable of adapting to the ever-changing landscape of technology and global complexities. Proven track record in fostering client-service relationships and valuing internal customers. Exceptional communication and presentation abilities, with effectiveness in engaging executive leadership. Consideration for the perspectives of diverse audiences, both technical and non-technical. Experience in crafting security architecture documentation, including vision statements and Solution Architecture (SA) Design documents. Well-versed in common Information Security practices and the domains covered by the CISSP certification. Aptitude for identifying and implementing opportunities for cybersecurity improvements and transformations. To qualify for the role, you must have Degree in Computer Science, Engineering or equivalent work experience 12+ years of experience in the Information Technology field 2+ years of senior architecture experience, exposure to enterprise architecture teams. 3+ years working with network protection technologies Ideally, you’ll also have one or more Security certification such as CISSP or CISM TOGAF and/or SABSA architecture framework SANS Certifications including: GSEC, ECSA, ECSP What We Look For Deep critical thinking skills demonstrating analytical and systematic approach to problem solving Experience working in a global virtual environment Excellent written & verbal communication skills, including preparation & delivery of presentations Good judgment, tact, and decision-making ability Ability to understand and integrate cultural differences and motives and to work with cross cultural teams. Ability to deal with ambiguity and change, and exercise appropriate time management to meet objectives Ability to work autonomously but also within a team environment where necessary What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial, and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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8.0 years

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Thiruvananthapuram, Kerala

Remote

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Senior AI Engineer Thiruvananthapuram Office, AEDGE AICC India Pvt Ltd About the Company Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere . About the role At Armada, we are unlocking the limitless potential of AI to transform operations and improve lives in some of the most remote locations on Earth. From the expansive mines of Australia to the oil fields of Northern Canada, and the coffee plantations of Colombia, Armada offers a unique opportunity to tackle exciting AI and ML challenges on a global scale. We are actively seeking passionate AI Engineers with hands-on expertise across a range of domains, including real-time computer vision, statistical machine learning, natural language processing, transformers, control and navigation, reinforcement learning, and large-scale distributed AI systems. Ideal candidates will possess strong skills in machine learning (ML), deep learning (DL), Large Language Models (LLM) and agentic systems. You will be responsible for building ML/DL models tailored to specific challenges, preparing datasets for testing, evaluating model performance, and deploying solutions in production environments. Familiarity with containerization, micro-services architecture, and the ability to independently deploy ML models into production is essential. If you are a self-driven individual with a passion for cutting-edge AI, we want to hear from you. Armada offers an unparalleled opportunity to confront some of the most thrilling AI and ML challenges in the world. Join our dynamic AI Engineering team as we deliver disruptive systems capable of autonomous learning, prediction, and adaptation using vast, real-time datasets. Location. This role is office-based at our Trivandrum, Kerala office. What You'll Do (Key Responsibilities) Translating business requirements into requirements for AI/ML models. Preparing data to train and evaluate AI/ML/DL models. Building AI/ML/DL models by applying state-of-the-art algorithms, especially transformers. Adopt or invent new ML, analytical and causal modeling techniques for solving disparate customer problems. Testing, evaluating the AI/ML/DL models, benchmarking their quality, and publishing the models, data sets, and evaluations. Deploying the models in production by containerizing the models. Working with customers and internal employees to refine the quality of the models. Establishing continuous learning pipelines for models with online learning or transfer learning. Building and deploying containerized applications on the cloud or on-premise environments Required Qualifications BS or MS degree in computer science, computational. science/engineering, or related technical field (or equivalent experience). 8+ years of work-related experience in software development with good Python, Java, and/or C/C++ programming skills. Familiarity with containers, numeric libraries, modular software design. Hands-on expertise with traditional statistical machine learning techniques as well as deep-learning modeling. Expertise in supervised, unsupervised, and transfer learning techniques. Hands-on expertise in machine learning techniques and algorithms with a strong background in state-of-the-art DNN architectures and experience in developing or using major deep learning frameworks (e.g., PyTorch, Tensorflow, etc). Experience with solving and using machine learning for real-world problems. Preferred Experience and Skills Demonstrable experience in building, programming, and integrating software and hardware for autonomous or robotic systems. Proven experience producing computationally e icient software to meet real-time requirements. Background with container platforms such as Kubernetes. Strong analytical skills with a bias for action. Background in causal analysis and modeling Strong time-management and organization skills to thrive in a fast-paced, dynamic environment. Solid written and oral communications skills. Good teamwork and interpersonal skills. Compensation & Benefits For India-based candidates: We offer a competitive base salary along with equity options, providing an opportunity to share in the success and growth of Armada. #LI-JV1 #LI-Onsite You're a Great Fit if You're A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you Equal Opportunity Statement At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.

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0.0 years

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Varthur, Bengaluru, Karnataka

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Outer Ring Road, Devarabisanahalli Vlg Varthur Hobli, Bldg 2A, Twr 3, Phs 1, BANGALORE, IN, 560103 INFORMATION TECHNOLOGY 4619 Band C Job Description Application Manager Bangalore, Karnataka, India We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. Application Managers oversee technical teams within a Delivery Team and help to manage day-to-day tasks to ensure high levels of productivity, accuracy, and work priority. Application manager is responsible for the technical solution delivery and maintenance of the same in production. What you’ll be DOING What will your essential responsibilities include? Technically lead and manage Business Analysts and Developers including assignment of work. Assists Delivery Lead to manage SI Partners by helping to provide partner day to day direction on prioritization and decisions. Performs deliverable reviews and manage measurement of deliverable quality. Assists to maintain application standards like app certification, vendor management, release coordination, apply security standard etc. Act as liaison between SI partner team and stakeholders. Ensure technical team alignment with business expectations and delivery roadmap. Will liaise and consult with the Architecture team to ensure design alignment with AXA XL’s architecture strategy. Provide technical SME assistance for the insurance billing and payment solutions (Ex. Guidewire, Majesco, SAP). Estimate work requests at various levels. Partners with Release Management to Coordinate Release Activities. Works with Operational Change Management team to ensure training materials and release notes are being delivered. Monitor and execute release and deployment activities. Ensure full compliance to AXA standards of the products for the business (incl. Security & Data Privacy). Act as liaison between SI Partner team and stakeholders. Solid experience working in an Agile environment. Assist in Coordinating and Participate in Agile Ceremonies as required. Monitor Agile ceremonies and activities to ensure compliance with Digital Factory standards. You will report to the Delivery Lead – Claims. What you will BRING We’re looking for someone who has these abilities and skills: Required Skills and Abilities: Relevant years of hands-on work experience with complex applications. Relevant years of experience working in an Agile environment. Proven experience in Microsoft technical suite like .NET (Core, Standard), SQL Server, C#, VB.NET, ASP.NET. Deep understanding of enterprise integration patterns (API, middleware and/or data migration, secured data flow) Cloud based experience with Azure. DevOps practices including CI/CD pipelines, infrastructure as code and containerization Proficient in use of JIRA, Confluence, Bitbucket, team city and Data dog. Timely and accurate completion of deliverables in a manner that is auditable, testable, and maintainable. Implementation consistent with solution design and business specifications. Ensure for technical integrity of changes made to systems. Adherence to development governance & SDLC standards. Team leadership abilities required, including experience leading and mentoring development professionals. Must be able to set priorities and multi-task. Prior work experience with Commercial Lines of Insurance. Desired Skills and Abilities: Proficiency with multiple application delivery models including Agile, iterative and waterfall. Broad understanding of application development and support technologies. Prior work experience in an insurance or technology field preferred. Prior experience working with multiple vendor partners. Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions. Bachelor’s degree in the field of computer science, information systems or a related field preferred. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving. For more information, please see axaxl.com/sustainability.

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0.0 - 9.0 years

0 Lacs

Bengaluru, Karnataka

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Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Position Overview Okta is seeking a strategic and execution-focused Senior Product Operations Manager to join our growing Bengaluru team. This role is central to enabling data-driven product development across key product lines within the Okta platform. You will drive product analytics that influence strategy, roadmap planning, and adoption across global markets. As a regional operations representative, you'll support PM teams across EMEA and APJ, align customer communications to local needs, and help foster a strong, connected product culture in India. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week with flexible working hours) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Key Responsibilities Product Analytics, Insights & Roadmap Define and maintain standardized metrics frameworks for adoption, engagement, retention, and usage across key Okta product lines. Leverage analytics to inform product planning cycles, customer prioritization, and portfolio alignment. Develop dashboards and self-serve analytics using Pendo , ensuring product teams have visibility into customer behavior and success metrics. Partner with Product, UX Research, and Design teams to translate qualitative insights (from and to tools like Dovetail ) and quantitative data into actionable recommendations. Identify trends and gaps in customer usage, surfacing insights that guide roadmap decisions and new feature development. Facilitate regional roadmap reviews and integrate feedback from customer engagement data and field input. Track post-launch outcomes and customer sentiment to iterate on messaging and delivery. PM Operations, Culture & Enablement (EMEA & APJ) Support product managers and on-shore Product org by implementing and evolving planning, release, and feedback processes that scale with the growing needs in India Act as a partner in onboarding and scaling PM practices for teams based in and working with EMEA/APJ. Serve as a connective force across PM, Engineering, Design, Research, and Customer Success teams in India. Drive initiatives that strengthen team identity, collaboration, and innovation in the Bengaluru product organization. Skills & Qualifications Experience : 6–9 years in Product Operations, Product Analytics, or PM support roles in enterprise SaaS, ideally with exposure to identity, security, or cloud platforms. Tools & Data Proficiency : Strong experience with Pendo for product usage and in-app feedback. Familiarity with Dovetail for managing and synthesizing qualitative user insights. Proficient in Tableau for dash boarding and communicating key product trends. Solid understanding of SQL or equivalent data querying for insights generation. Curiosity, Communication & Accountability : Exceptional communicator—able to clearly convey insights, drive alignment, and influence without authority. Strong sense of ownership and accountability, with ability to navigate ambiguity and drive cross-regional execution. Deep empathy for global teams and customers, and a track record of bridging business needs with product realities. Curiosity and initiative to improve how teams work, plan, and execute. A collaborative spirit that uplifts teams, builds community, and amplifies the impact of others. #LI-Hybrid #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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0.0 years

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Kankarbagh, Patna, Bihar

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Good hands-on experience and understanding on test automation frameworks. Work with the development team to test earlier into the software development process. Coordinates with development team in overseeing bug tracking, test prioritization, test automation, and release management. Define and track quality assurance metrics such as defect densities and open defect counts. Track and communicate test results in a timely, effective, and automated manner. Perform Mobile Apps testing (iOS & Android) and API Automation Experience on Onshore/Offshore model Ensure compliance with industry standards and best practices in testing. Stay current with testing tools and methodologies to ensure optimal testing Practices. Experience in Unit Testing & UEA testing. Required Skills Strong expertise in Java/JavaScript. Good experience in Mobile UI automation. Proficiency in API automation (ReadyAPI, RestAssured) Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced, dynamic environment. Strong organisational skills and attention to detail. Bachelor’s degree in Computer Science, IT, or related field. Strong understanding of SDLC and STLC. Familiarity with testing tools like Selenium, JIRA, TestRail, or similar. Attention to detail and problem-solving skills. Good communication and documentation skills. Job Types: Full-time, Permanent Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kankarbagh, Patna, Bihar: Reliably commute or planning to relocate before starting work (Required) Location: Kankarbagh, Patna, Bihar (Preferred) Work Location: In person Expected Start Date: 07/07/2025

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2.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

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We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: Backoffice & Support for Global Bid Assurance and Sales Analytics Experience: 2 to 5 Years Job Location: Hyderabad Role Overview : The Backoffice for the Global Bid Assurance Team helps local bid teams adhere to NDBS' global xAP approval process. This supporting role involves providing clarification to local bid teams for opportunities that meet the criteria for the xAP approval process and assisting local bid teams in gathering and uploading the necessary approval documentation. This role also includes analysis of sales data to improve the win probability and ensure quality delivery, and optimization of the internal approval processes. Key Responsibilities : Ensure adherence to global xAP approval requirements, including necessary approval levels, documents, templates, and timelines. Comprehend the global xAP process and provide clarification for any inquiries from local bid teams. Offer assistance and direction to local bid teams. Ensure the SPO information, such as close date and TCV, is updated to match our sales tool (C4C). Report back to the GBA team for follow-up with the respective countries to clarify any discrepancies in the information. Implement manual corrections and additions to the SPO list as directed by the Global Bid Assurance Team. Begin collecting data for the monthly CAP3 Executive Board report and update the report as necessary. Follow the specified format and verify opportunity details against C4C. Provide inputs to sales process improvement of the organization Collect and analyze sales data to improve the win probability e.g. win/lose review Help ensure quality delivery by constantly obtaining information of won CAP2/CAP3 project delivery, and utilize for future deal approvals Analyze sales data to identify trends, forecast performance, and support strategic planning, including conducting win/loss analysis and customer segmentation. Develop and maintain dashboards, reports, and Key Performance Indicators (KPIs) to monitor team performance and market dynamics, ensuring a holistic view of target groups, potential, and outcomes for strategic positioning Collaborate with Sales, Marketing, and Finance to evaluate pipeline health, territory performance, and campaign effectiveness. Orchestrate and develop highly targeted demand generation initiatives and campaigns, leveraging internal tools like Modelyzr to improve market coverage and identify optimal target groups. Qualifications : Associate's degree or similar, in Business Administration, Presales, Marketing, or a related field. At least 2- 5 years of experience in bid management or a similar role, ideally in presales, preferably globally. Basic knowledge of bid management principles, practices, and tools. Strong background in demand generation, sales planning, and market analysis, preferably within a B2B context. Expertise in working with large data bases and utilizing data analytics tools for market segmentation, target group identification, and campaign design. Skills: Project Management: Strong organization, time management, task prioritization, and deadline adherence. Good communication and interpersonal skills, with the ability to work effectively with diverse teams. Language: Proficiency in English is required for this role. Technical Skills: Expertise in relevant software and tools essential for bid management, including MS SharePoint Online, MS Outlook, MS Teams, MS PowerPoint, and MS Excel. Team Player skills: Capability to work collaboratively with Global Bid Assurance members towards a common objective. Attention to Detail: Essential for accuracy, consistency, and proper formatting in documentation. Exceptional analytical skills to identify market potential, track performance gaps, and propose corrective measures.

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0.0 years

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Greater Hyderabad Area

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Are you passionate about shaping world-leading experiences at the forefront of the AI movement? Do you thrive in collaborative environments alongside talented colleagues who have a track record of founding, building, and successfully selling a 10 billion USD unicorn? If so, Toki AI (with 3,000,000 users and counting) is looking for a entry level Software Test Engineer to join our exceptional team! We are seeking a highly motivated and dynamic Software Test Engineer to join our innovative team. The Software Test Engineer will play a pivotal role in supporting the product management team in all aspects of product development, from conceptualization to launch and beyond. The ideal candidate is passionate about technology, possesses strong analytical skills, and thrives in a fast-paced, collaborative environment. We're seeking a skilled communicator who values constructive feedback and excels within a small, experienced team. If you're ready to contribute your expertise to an innovative AI-driven company with a dynamic team, we'd love to hear from you. Join us in shaping the future of AI at Toki AI! The Role Assist in the development and execution of product strategies and roadmaps in alignment with company goals and market demands. Collaborate with cross-functional teams including engineering, design, marketing, and sales to define product requirements and priorities. Assist in the creation of product specifications, user stories, and other documentation to guide the development process. Conduct market research and analysis to identify customer needs, competitive landscape, and industry trends. Support the product development lifecycle, including feature prioritization, sprint planning, and user acceptance testing. Monitor and analyze key performance indicators (KPIs) to evaluate product performance and identify areas for improvement. Assist in the preparation of product-related presentations, reports, and materials for internal and external stakeholders. Provide support for customer inquiries, feedback, and product-related issues, ensuring timely resolution and customer satisfaction. Stay informed about emerging technologies, industry trends, and competitor activities to inform product decisions and strategies. Contribute to a culture of innovation, collaboration, and continuous improvement within the product management team and across the organization. Requirements 0+ years of experience Strong analytical skills with the ability to gather and interpret data from multiple sources. Excellent communication skills with the ability to effectively communicate complex ideas and concepts. Proven ability to work collaboratively in a cross-functional team environment. Detail-oriented with strong organizational and time management skills. Passion for technology and a keen interest in artificial intelligence and its applications. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Experience with agile development methodologies is a plus. About Toki AI Easier, smarter, and faster, Toki AI is the perfect personal assistant. Our proprietary technology turns even the most complicated commands in text, voice messages, or images into clear calendar events right in your messaging app. The next big feature of Toki will be launching within the next few months. Since officially launching in July 2024, Toki has attained over 3,000,000 users across 70 countries and was listed as a top ranked product in our ProductHunt launch. Toki AI was founded by a team with the track record of founding, building, and successfully selling a 10 billion USD unicorn. We are very product-driven, spending the majority of our effort to making a perfect product. We also have a very flat, open culture, encouraging everyone to share their thoughts and opinions on how to take things to the next level.

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3.0 years

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Bengaluru, Karnataka, India

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Description Job Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS ( Customer Trust and Partner Support) is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer satisfaction. As a member of Amazon’s Global Planning and Site Strategy (GPSS) the successful candidate will assume primary responsibility for raising the performance bar, proactively balancing growth with demand and driving new innovation for global forecasting, headcount planning and network capacity. The ideal candidate will possess both an analytical background that enables them to manage global network planning, and a demonstrated ability to think broadly and strategically. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The successful candidate will work with multiple stakeholders to drive CTPS’ strategy to optimize resource utilization, reduce organizational costs and increase our CTPS associate experience. The optimal candidate is an experienced and professional who will excel within an entrepreneurial culture – fostering transparent customer relationships, balance frugality with creativity and function and able to successfully work in a fast-paced and time sensitive environment. Key Responsibilities Include Customer Relationships - Develop good relationships and partnerships with internal and external CTPS departments to quantify business projections, forecast network capacity, investigate underlying issues to mitigate risks and create short and long-term solutions. Demand/Supply/Capacity Planning Calculate required headcount and plan capacity across global sites based on volume received from forecasting team and inputs received from other teams Monitor execution of headcount plans, analyze plan performance against volume trends, SLAs, projected capacity vs. actual capacity and track/analyze impacts of process improvements Prepare ad hoc analysis like excess analysis & participate on projects as needed Keep track on hiring and inform stakeholders in case of any delay Forecast contacts and plan capacity for worldwide IPV program. Weekly/Monthly governance on HC utilization. Constant communication with WFM, business team, finance, senior leadership, operations, recruitment and other internal clients on status of plan vs Actual Participate and contribute to business review meetings and document writing to promote team efforts. Improves previously defined processes with quantified positive impact. Optimizes cross-team processes that improve team efficacy and delivery. Responsible for gathering and summarizing feedback on project launch, misses and communicating to all teams involved in a timely manner Key job responsibilities Forecast contacts and plan capacity for worldwide contact center network for IPV program. Improve performance to plan by identifying, measuring and managing key metrics related to customer service Capture the right metrics to influence stakeholders and measure success Participate in global customer service initiatives and project roll outs to cater to growing business needs Coordinate with internal and outsourcing network operation teams to meet business service levels. Promote process improvement and standardization of processes across all sites in the network. Manages meetings effectively, drive detailed discussions and high-level alignment on planning cycles like OP1, OP2, Q2G, Q3G, RNO and 3YP plans. Manage the strategic planning lifecycle for business vertical, including OP1/OP2 intake, project prioritization, and value creation Manage fluctuations in business headcount demand, building a resourcing and capacity strategy that can flex and scale when needed – incorporating a blend of FTE, FTC, temporary or outsourced HC. Building and implementing a structured cadence and format for resourcing, capacity reporting and insight that importantly drives discussion and action Basic Qualifications 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements Preferred Qualifications 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A3019701

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12.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

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JOB_POSTING-3-71891 Job Description Role Title: VP, Senior Product Engineering Manager Company Overview COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for 2023, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022. We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore. Organizational Overview This role will be part of the Cloud & Platform group part of CTO organization. Cloud team is responsible for the SYF public cloud platform & services. Govern health, performance, capacity, and costs of resources and ensure adherence to service levels. Build well defined processes for cloud application development and service enablement. Role Summary/Description We're seeking an experienced Product Engineering Manager to drive the direction and execution of our cloud-native agile teams at scale. In this role, you'll collaborate with engineering teams, stakeholders, and customers to deliver scalable solutions while leveraging AWS services and agile best practices. Key Responsibilities Coach teams on agile practices and help remove impediments to delivery Mentor and coach teams on goal achievement and performance feedback Guide multiple agile teams through SAFe (Scaled Agile Framework) practices, including PI planning, backlog refinement, and release management Assist with work prioritization and alignment with on-shore product leads Partner with engineering teams to architect and implement solutions using AWS services, including compute, storage, networking, and security components Facilitate agile ceremonies across teams, ensuring effective coordination and dependency management Gather and analyze customer requirements, market research, and technical constraints to inform product decision Create detailed product specifications, user stories, and acceptance criteria that balance technical depth with business value Drive the adoption of cloud-native practices and guide teams through AWS service selection and implementation Monitor product performance metrics, cloud costs, and infrastructure efficiency to optimize ROI Lead product strategy and roadmap development for cloud infrastructure initiatives, ensuring alignment with business objectives and technical feasibility Qualifications/Requirements 12+ years of product management or engineering management experience with cloud infrastructure products or on lieu of a degree 14+ years of relevant experience 3+ years experience working in SAFe or other scaled agile frameworks Deep understanding of AWS services and architecture patterns, including EC2, S3, RDS, Lambda, API Gateway, and container services Certified SAFe Product Owner/Product Manager (POPM) or equivalent Experience with Infrastructure as Code (IaC) tools like CloudFormation or Terraform Strong technical background with hands-on development or DevOps experience Track record of delivering complex technical products from conception to launch Excellent communication skills with ability to translate technical concepts for various audiences Bachelor's degree in Computer Science, Engineering, or related field Desired Characteristics SAFe Program Consultant (SPC) certification AWS certifications (Solutions Architect, DevOps Engineer) Experience with microservices architecture and containerization Knowledge of security and compliance requirements in cloud environments Experience leading distributed agile teams Background in value stream mapping and lean principles Experience with data analytics and monitoring tools Eligibility Criteria 12+ years of product management or engineering management experience with cloud infrastructure products or on lieu of a degree 14+ years of relevant experience Work Timings: 3 PM to 12 AM IST (WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details .) For Internal Applicants Understand the criteria or mandatory skills required for the role, before applying Inform your manager and HRM before applying for any role on Workday Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) L11+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible. L11+ Employees can apply Grade/Level: 13 Job Family Group Information Technology

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