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6.0 - 9.0 years

0 Lacs

Madurai

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Overview: JOB DESCRIPTION: 1. JOB IDENTIFICATION APTEAN JOB TABLE: Team Lead, SRE APTEAN JOB LEVEL: D APTEAN JOB TITLE: Team lead, SRE REPORTS TO Full line: Soundar Arunachallam Dotted line: 2. GENERAL JOB SUMMARY We are looking for a Team Lead – Customer Experience Support to provide hands-on guidance to a team of 7 support engineers working on a process manufacturing-focused ERP platform , especially its Finance modules (GL, AR, AP, FA, etc.). This role combines technical expertise with team mentorship, issue resolution, and day-to-day operational leadership in a rotational 24x7 support model . 3. SCOPE 4. ORGANIZATION (Indicate the job positions reporting to this role) Full line: Job (# of positions): 1 Dotted line: Job (# of positions): 1 5. PRINCIPAL DUTIES AND RESPONSIBILITIES Key Responsibilities: Act as the first-level escalation point for the team in resolving complex ERP support queries. Guide and coach a team of young engineers handling ERP support tickets , particularly in financial modules . Monitor ticket queues and ensure timely response and resolution within SLAs. Perform root cause analysis of recurring issues and contribute to knowledge base documentation . Collaborate with internal teams (Product, QA, Engineering) for faster issue resolution and bug tracking. Ensure adherence to standard processes and encourage best practices across the team. Plan shift rosters to maintain 24x7 coverage while ensuring team well-being and workload balance. Conduct peer reviews , support quality audits, and contribute to continuous improvement initiatives. Train new team members on product features, tools, support etiquette, and escalation handling. Skills Required: ERP & Functional Knowledge: Strong domain understanding of ERP software , especially Finance modules (GL, AR, AP, FA, Costing). Good exposure to process manufacturing workflows and their impact on finance functions. Hands-on troubleshooting of ERP issues and understanding of financial business processes. Technical Skills: Working knowledge of SQL for data checks, validations, and debugging. Familiarity with support tools (e.g., Freshdesk, Jira, Zoho Desk). Ability to read and interpret logs or workflow errors and suggest functional/technical fixes. Team Lead & Communication Skills: Experience leading or mentoring a small team of support engineers. Strong communication and collaboration skills to work with young team members and cross-functional stakeholders. Ability to explain complex issues in simple terms to customers and team members alike. Organized and dependable in roster planning, shift handovers , and priority case management . Soft Skills & Mindset: Customer-first attitude and calm under pressure during critical issue handling. Natural coach and motivator who can guide junior engineers to grow and take ownership. High sense of accountability and reliability in a 24x7 support ecosystem. Preferred Qualifications: 6-9 years of total experience in ERP product support, with at least 1–2 years in a lead/mentorship role. Bachelor's degree in Finance, IT, Computer Science, or related field. Familiarity with process manufacturing ERP platforms (SAP, Oracle, Infor, Microsoft Dynamics, etc.). ITIL Foundation or equivalent exposure to structured support practices (optional but preferred). Skill Category Skill Required Proficiency Notes / Expectations Domain Expertise ERP Functional Knowledge – Financial Modules (GL, AR, AP, FA, Costing) Expert Guide team on finance workflows and resolve functional issues. ERP – Process Manufacturing Knowledge Intermediate Understand manufacturing impact on finance and other modules. Technical Skills SQL Querying & Data Validation Intermediate Write/understand queries for issue resolution. Log Analysis / Error Tracing Intermediate Assist in identifying issue patterns from logs. ERP Configuration Understanding Basic to Intermediate Advisory knowledge to support functional issue analysis. Support Operations Salesforce Service Cloud (Case Management) Proficient Handle ticket lifecycle, prioritization, escalations. Azure Cloud Basics (Monitoring, Infra Awareness) Basic to Intermediate Understand cloud setup, troubleshoot with infra team. SLA / Escalation Handling Proficient Manage priorities and ensure timely resolutions. Shift & Roster Planning Intermediate Plan 24x7 support coverage fairly and efficiently. Team Leadership Team Coaching & Mentorship Proficient Train and guide young engineers effectively. Conflict Resolution / People Handling Intermediate Address internal and external conflicts tactfully. Quality Review (Tickets / KB Articles) Intermediate Review quality of customer responses and documentation. Communication Skills Written Communication Proficient Ensure clarity and professionalism in ticket responses. Verbal Communication Proficient Conduct team calls, customer discussions confidently. Cross-functional Collaboration Proficient Work with QA, Product, and Engineering on escalations. Process & Tools Knowledge Base Creation & Maintenance Intermediate Encourage reusable documentation of repeated issues. Incident Management Process (ITIL-like) Basic Follow incident lifecycle and escalation protocols. Continuous Improvement Mindset Intermediate Drive process and support experience improvements. Attitude & Mindset Customer Obsession Strong Always keep customer experience at the center. Ownership & Accountability Strong Own issues end-to-end with a responsible attitude. Adaptability (Shift work, 24x7 environment) Strong Embrace dynamic shift schedules and urgent escalations. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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0 years

5 - 8 Lacs

Chennai

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1. Certified SAFe Scrum Master & change agent for SAFe adoption 2. Excellent knowledge of scrum techniques and artifacts 3. Coach team members in SAFe Agile Framework. 4. Manage each Projects Scope and timeline. Coordinate Sprints, manage dependencies, retrospective meetings & daily Standups. Support Product owner for product backlog management and prioritization 5. Team Management. Build highly motivated slef organized team to achieve objectives of Release Train 6. Familiarity with software development in agile environment 7. Excellent Communication & leadership skills. Should display lean-Agile leadership About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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0 years

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Bangalore Urban, Karnataka, India

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We're hiring a Product Analyst in Bangalore! Bring your expertise to a dynamic, growing organization. If you're ready to make an impact, we’d love to hear from you — apply now! Europe Express is a division of Travelopia, the world's leading experiential travel company with over 2,000 employees in 30 countries around the world. We are a collection of diverse and exciting businesses, owned by KKR, one of the world’s largest private equity firms. Some of our businesses are iconic market leading brands such as TCS, the world’s leading private jet company based in Seattle and Quark, the world’s leading polar expedition company based in Toronto. What We Offer: Competitive salary Bonus scheme Flexible working hours and a hybrid working model Excellent opportunities for learning, working with global teams Career progression potential What You’ll Do: Drive cost savings and margin improvements through efficient processes Analyze performance data to deliver actionable insights Build and handle reports using Europe Express systems and metrics Take ownership of tasks and support the Product team as needed Interpret data independently and assess commercial impact Ensure clear communication and strong team partnership Maintain accuracy, flexibility, and prioritization of work Perform additional duties as assigned by the Manager What You’ll Bring: Strong hands-on experience with Excel, including pivot tables High level of accuracy — zero tolerance for errors Ability to work optimally in a remote environment with strong work ethics Excellent verbal and written communication skills Meticulous attention to detail and strong record-keeping abilities Comfortable extracting data and maintaining accurate records Exposure to systems like SAP, Boxing, or SoftTrip is a plus (training will be provided) We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to encouraging a diverse, equitable, and inclusive environment where everyone can succeed. Travelopia ensures an inclusive work environment for all. If you need accommodations during the recruitment process, please advise us here: Talent@Travelopia.com We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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6.0 years

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Bengaluru, Karnataka, India

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A Snapshot of Your Day You will support the Team Lead - General Ledger with daily operations and will be responsible for Process Management-related activities such as proposing, implementing, monitoring and reporting critical metrics and internal controls. You will partner closely with internal and external collaborators such as regional accounting hubs, local business teams, and other partners within Siemens Energy’s global communities. How You’ll Make an Impact Prepare periodic financial statements (monthly, quarterly, and annual financial statements) in accordance with IFRS and local GAAP, considering internal guidelines in various and sophisticated IT systems, adhering to timeline. Perform Month End activities and reconciliations of accounts, implementing and documenting new processes and procedures. General housekeeping of General Ledger accounts, perform intercompany reconciliations and posting of accruals, provisions, and further relevant GL items Ensuring stability in all closing activities, actively providing support to Closing & Reporting, and Closing team members as a domain specialist. Querying various process related sets of data from multiple sources, through applying technical expertise to extract, compile, analyze and report those optimally. Responsible for internal controls and participate in audit process by providing timely and qualitative information and resolve queries from the auditors (where applicable for the assigned countries/legal entities) Involve in finance transformation projects, handling multiple activities through effective prioritization and time management skills. You will also support projects, Mergers and Acquisitions and ERP migration projects, among others. What You Bring Bachelor's degree or equivalent experience in Accounting or related field with minimum of 6 year' experience in the field of Accounting & Finance Operations Profound knowledge in Closing & Reporting accounting, IFRS and local GAAP Good understanding of business processes in SAP, MS-Office skills (especially in MS-Excel) Experience in transitions and transformation projects is an advantage Flexibility and willingness to learn, to build your skills and capabilities About The Team Accounting Services (AS) is an integral part of the global accounting ecosystem and a CFO function within Siemens Energy (SE). Out of Accounting Service Centers in Americas, Europe, and Asia, AS provides accounting solutions supplying towards SE’s vision to energize society. AS is built on (1) people, (2) processes, and (3) technology which all are constantly challenged and developed. Global and diverse networks, domains, and responsibilities offer continuous opportunities to grow personally and professionally. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met effectively and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our distributed team is committed to making balanced, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is motivated by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Rewards/Benefits Employees are eligible for Remote Working arrangements up to 2 days per week. All employees are automatically covered under the Medical Insurance. Company paid considerable Family floater cover covering employee, spouse and 2 dependent children up to 25 years of age. Siemens Energy provides an option to opt for Meal Card to all its employees which will be as per the terms and conditions prescribed in the company policy. – As a part of CTC, tax saving measure Flexi Pay empowers employees with the choice to customize the amount in some of the salary components within a defined range thereby optimizing the tax benefits. Accordingly, each employee is empowered to decide on the best Possible net income out of the same fixed individual base pay on a monthly basis https://jobs.siemens-energy.com/jobs

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0 years

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Pune, Maharashtra, India

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We're looking for a Junior Support Specialist This role is Office Based Global Customer Support - Intern | Pune | 12 Months Internship | This role is part of the Global Customer Support Team, responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer (Intern) works via telephone and electronic communication (CRM) with clients to acknowledge, analyse, and resolve application software related questions and troubleshoot issues encountered in applications. This position requires an individual, who can passionately and patiently educate our clients on, how our product is designed to work, and has problem solving skills, eagerness to learn and customer centric mindset In this role you will Consistently deliver positive customer experience reflected over Customer Satisfaction metrics (CSAT). Continuous adherence with Cornerstone OnDemand support process to achieve Customer SLAs. Time-bound and superior customer communication over CRM (salesforce), Phone and Email. Regular quality updates until resolution to prevent case staleness/aging and preventing a backlog. Follow work on hand prioritization while dealing with cases carrying high customer impact and deliver time-bound resolution in line with customer expectations. Where necessary, time-bound engagement of next-level support with proper triage and case documentation, keep stakeholders timely appraised and share feedback. Active engagement with Knowledge base and forums utilizing help channels/resources. Continuous learning and knowledge enhancement around Cornerstone OnDemand product portfolio and associated technology Consistently deliver aligning with set goals and beyond Seamlessly collaborate and contribute towards the inclusive success of Cornerstone OnDemand ecosystem. Consideration of privacy and security obligations You've Got What It Takes If You Have Bachelor’s degree in computer science or equivalent with less than a year of customer facing application support experience. Basic awareness about SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc. Superior written and verbal communication skills. Customer centric mindset, with passion for helping customers and providing excellent customer service. Strong analytical and problem-solving skills. Added Advantage - Familiar with support workflows and processes and experience working with CRM application like Salesforce, in SLA driven ecosystem. The role requires working in 24x7 environment (mostly US shifts) Our Culture Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We're always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we'd love to meet you! What We Do Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages. Cornerstone takes special care to ensure the security and privacy of the data of its users. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook !

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0 years

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Noida

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Job Description Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. Job Description - Grade Specific Defines the methods and the business analysis framework for the business analysis work to be carried out in their project/program together with the client.  Additionally performs requirements elicitation and modelling. Performs leadership activities within the project and beyond. Skills (competencies) Abstract Thinking Active Listening Agile (Software Development Framework) Analytical Thinking Backlog Grooming Business Architecture Modeling Business Process Modeling (e.g. BPMN) Change Management Coaching Collaboration Commercial Acumen Conceptual Data Modeling Conflict Management Confluence Critical Thinking CxO Conversations Data Analysis Data Requirements Management Decision-Making Emotional Intelligence Enterprise Architecture Modelling Facilitation Functional IT Architecture Modelling Giving Feedback Google Cloud Platform (GCP) (Cloud Platform) Influencing Innovation Jira Mediation Mentoring Microsoft Office Motivation Negotiation Networking Power BI Presentation skills Prioritization Problem Solving Project Governance Project Management Project Planning Qlik Relationship-Building Requirements Gathering Risk Management Scope Management SQL Stakeholder Management Story Mapping Storytelling Strategic Management Strategic tThinking SWOT Analysis Systems Requirement Analysis (or Management) Tableau Trusted Advisor UI-Design / Wireframing UML User Journey User Research Verbal Communication Written Communication

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1.0 - 5.0 years

3 - 7 Lacs

Hyderabad

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Have at least 2 years of experience in Google Cloud platform (especially Big Query ) Experience with Java and Python and Google Cloud SDK & API Scripting Experience of Retail domain will be an added advantage Technical/Functional Skills Experience in interpreting customer business needs and translate those needs into requirements Experience in delivering artifacts such as scripts (Java or Python), dataflow components Experience in dealing with senior member of the business units (within the organization) and product owners Experience in SDLC with emphasis on specifying, building, and testing mission critical business applications Working knowledge of JIRA, Confluence and other Agile work management tools Strong analytical and prioritization skills.

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3.0 - 8.0 years

5 - 15 Lacs

Hyderabad

Work from Office

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Have at least 2 years of experience in Google Cloud platform (especially Big Query ) Experience with Java and Python and Google Cloud SDK & API Scripting Experience of Finance/Revenue domain will be an added advantage Experience with GCP Migration activities will be an added advantage Experience in interpreting customer business needs and translate those needs into requirements Experience in delivering artifacts such as scripts (Java or Python), dataflow components Experience in dealing with senior member of the business units (within the organization) and product owners Experience in SDLC with emphasis on specifying, building, and testing mission critical business applications Working knowledge of JIRA and other Agile work management tools Strong analytical and prioritization skills

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0 years

3 - 3 Lacs

Ahmedabad

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Quality Systems & Data Analysis: Proficient in QMS software, SPC, and data analysis tools. Quality Standards & Lean Principles: In-depth understanding of relevant quality standards (e.g., ISO 9001, GMP, HACCP, FDA) and familiarity with Lean/continuous improvement. Technical Acumen: Ability to interpret technical drawings and specifications, with strong Microsoft Office proficiency for reporting. Problem Solving & Detail-Oriented: Meticulous in inspections, skilled at root cause analysis, and developing solutions. Communication & Collaboration: Excellent written and verbal communication for reporting, cross-functional teamwork, and training. Independent & Team Player: Capable of working independently, collaboratively within a team, and potentially leading others. Organizational & Adaptability: Strong multi-tasking, prioritization, data-driven decision-making, and thrives in dynamic environments. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

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6.0 years

0 Lacs

India

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GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization. An Overview Of This Role The Senior Integration Engineer for RPA UiPath will be responsible for designing, developing, and implementing enterprise-level RPA solutions using UiPath to automate manual and repetitive processes. They will collaborate with business stakeholders to gather requirements, analyze processes, and propose automation solutions that align with the company's goals and objectives. The successful candidate will ensure timely delivery and quality of RPA automations, provide production support, and continuously improve and optimize existing solutions to maintain efficiency and reliability. What You’ll Do Design, develop, and implement enterprise-level RPA solutions using UiPath to automate manual and repetitive processes, improving efficiency and productivity. Collaborate with business stakeholders to gather requirements, analyze processes, and propose automation solutions that align with the company's goals and objectives. Ensure that RPA automations are designed and implemented as reusable building blocks in alignment with Enterprise Architecture & Center of Excellence (COE) guidelines. Develop and maintain technical documentation, including process maps, solution designs, and user manuals, ensuring that all processes are well-documented in the handbook. Drive end-to-end delivery processes with minimal guidance, managing medium-sized projects that improve data-driven insights and overall company efficiency. Communicate technical details clearly to various stakeholders with different technical capabilities, including Manager, VP of IT, Sales Operations, and Software Engineers. Collaborate with peers to write, review, and provide feedback on technical design proposals, and participate in code/configuration reviews. Partner with the Enterprise Apps team to ensure scalable tests, release plans, and end-user documentation. Continuously improve and optimize existing RPA solutions, ensuring they remain efficient, reliable, and aligned with business needs. Stay up-to-date with the latest trends in RPA and UiPath, explore new features and functionalities, and conduct Proof of Concepts (POCs) as needed to evaluate potential improvements and innovations in automation solutions. What You’ll Bring Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience. 6+ years of UiPath experience and strong proficiency in UiPath Studio, Robots, Orchestrator, Automation Hub, and other UiPath products. In-depth knowledge of RPA concepts, best practices, design patterns, frameworks, and error management. Extensive hands-on experience in designing and deploying RPA solutions with UiPath across enterprise systems such as Salesforce, NetSuite, Zuora Billing, Zuora Revenue, Coupa, Zip, Navan, Workday, ADP, and eTrade. Experience as a UiPath Solution Architect or UiPath Senior Engineer in a mature, large-scale automation center of excellence (COE) is highly preferred. Proficiency in Agile, CI/CD, DevOps practices, and SOX environment. Strong proficiency in data querying languages (SQL), programming languages (Python, R), and data visualization tools. Skilled in working with security standards and protocols like SAML, OAuth, etc. Skilled in working with various integration patterns and technologies such as REST, SOAP, JSON, XML, and other data formats. Self-starter with the ability to thrive in a fast-paced, customer-centric environment, and possess the interpersonal skills necessary to manage business and technology relationships. Exceptional time management and prioritization skills, resilience under pressure, ability to meet deadlines, and adaptability in a constantly changing environment. Exhibit strong security and confidentiality practices when handling sensitive data. UiPath certifications are highly preferred. About The Team Our RPA (Robotic Process Automation) team is dedicated to transforming and optimizing business processes across the organization using UiPath, a leading RPA platform. We collaborate closely with various departments, including Finance, Tax, People Operations etc. to identify automation opportunities and implement efficient, reliable, and scalable RPA solutions. We foster a culture of continuous improvement and innovation, staying up-to-date with the latest trends and best practices in RPA and UiPath. Our team encourages knowledge sharing, collaboration, and professional growth, providing opportunities to work on diverse projects and develop expertise in cutting-edge automation technologies. Remote-Global Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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2.0 years

5 - 6 Lacs

Hālol

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Halol, Gujarat, India Department Manufacturing_Manufacturing Job posted on Jun 27, 2025 Employment type TRAINEE Research and Analysis: Conduct research, analyse data, and prepare MIS reports. Project Support: Assist in Smart Meter projects and events as needed. Record Management: Maintain an efficient filing system for records and documents. Calendar and Schedule Management: Maintain and manage the executive's calendar, schedule appointments, meetings, and travel arrangements. Communication and Correspondence: Handle incoming and outgoing communications, including emails, phone calls, and correspondence, acting as the primary point of contact. Document Preparation: Prepare and organize documents, reports, presentations, and meeting materials for executive meetings. Meeting Coordination: Coordinate and attend executive meetings, take minutes, and follow up on action items. Travel Coordination: Plan and book travel arrangements, including flights, accommodations, and transportation. Confidentiality: Handle confidential and sensitive information with discretion and professionalism. Visitor handling: front-of-house duties like greeting visitors and handling deliveries. Key Skills: Excellent organizational skills and attention to detail. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to handle confidential information with discretion. Time management and prioritization skills. Ability to work independently and as part of a team. Qualification: Preferably engineering/MBA degree with 2+ years of experience, Fresher may be considered in exceptional cases.

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3.0 years

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Hyderabad, Telangana, India

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Description *Minimum B2 level German Language Certification is Mandatory, C1 preferred* Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers’ needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically, and solve problems in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone. Key job responsibilities Recruiting Sellers and supporting them in their onboarding journey and managing Seller relationship by championing their needs at Amazon. Teach Sellers how to be more successful on Amazon through education on available tools, policies, and relevant growth opportunities leveraging related Amazon programs and products. Managing and driving the growth of the Sellers’ business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners. Manage prioritization and trade-offs across Seller experience, performance, and operational load. Use metrics to identify growth drivers or problems, and act on improvement opportunities. Basic Qualifications Speak, write, and read fluently in German 3+ years of sales or account management experience 3+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers The ability to work independently while using centralized resources, policies and procedures. Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Experience working closely with international teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3000476

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8.0 years

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Bengaluru, Karnataka, India

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Are you passionate about building innovative products to drive large scale business outcomes? Are you looking to define the future of recruiting experiences? The Recruiting Products team creates first-party software solutions and integrates third-party solutions that help Meta find and hire top talent from around the world. We're leveraging the latest advancements in AI to revolutionize the recruiting process, making it more efficient, effective, and personalized.We are seeking an experienced Product Manager to drive complex projects and manage cross-functional collaboration. As part of our team, you'll have the opportunity to drive Meta's strategic objectives by developing products that enable our recruiters to identify, engage, and hire the best candidates for the job. You'll be working at the intersection of technology, data, and human insight to create a seamless and intuitive experience for both recruiters and candidates. Join us in building the future of recruiting and helping Meta achieve its mission to bring the world closer together. Product Manager, Recruiting Products Responsibilities: Is the primary driver for identifying significant opportunities, and driving product direction, strategies and roadmaps in the context of broader organizational strategies and goals Understand Meta’s strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm Incorporate data, research, and market analysis to inform product strategies and roadmaps Plan, initiate, and manage information technology projects for web-based products and platforms Lead the ideation, technical development, and launch of innovative tools, platforms, and/or products Drive product development with teams of industry leading engineers and designers, while maintaining team health Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction Define and analyze metrics that inform the success of products. Identify and track key Minimum Qualifications: 8+ Years of experience within Product Management in high growth technology environments Requires a Bachelor's degree (or degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences or relevant professional experience Experience working in a technical environment with a broad, cross functional team to drive product direction, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones Experience delivering technical presentations Experience analyzing complex, large-scale data sets and making decisions based on data Experience gathering requirements across broad areas and users, and converting and developing them into a product solution Technical experience with analytical tools, methodologies, and design Display leadership, organizational and execution skill Proven communication skills Candidate must remain in role in the same team in India for a minimum period of 24 months before being eligible for transfer to another role, team or location Preferred Qualifications: Experience building enterprise B2B products Experience managing products in HR or HCM, talent management, or recruiting/Applicant Tracking Systems Experience in consulting (HR, operations, technology) Experience going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution Experience defining direction and strategy for a product About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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20.0 years

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Mumbai Metropolitan Region

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Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description PRIMARY DUTIES AND RESPONSIBILITIES: Meeting management Extensive coordination and scheduling of internal / external meetings and conference calls, video conference meetings for the teams both internally / externally with clients and Ares global offices. Minimal editing of PowerPoint documents and general correspondence (internal and external) Updating of company databases may be required. Coordination of Domestic and International travel arrangements including flight / hotel bookings, trains, and ground transportation; arranging Visa’s where necessary and creating detailed travel itineraries. General Administration Timely collection and processing of team expenses for both cash and American Express using the company expense system. Supporting the other Executive & Admin Assistants where necessary. Experience / Skills Required Strong client service orientation. Effective prioritization of multiple professionals. Experience in travel coordination; domestic & international. Understanding of different time zones Excellent written and verbal communication skills. Ability to represent the team in a positive way through interactions with other internal teams, as well as external clients, investors, and partners. Technical proficiency is mandatory; programs used include, MS Word, Excel, PowerPoint, Outlook. Good judgment as to when to escalate issues vs. solving problems independently. Current Perks And Benefits Ares provides an extensive array of benefits and programs to support employee’s well-being which includes parental leave, childcare reimbursement, mental health apps and insurance coverage, world-class medical advisory, Additional perks include travel insurance, meal allowances, flexible benefit plans, reproductive and adoption assistance, education sponsorship program and much more. Reporting Relationships International Administrative Manager Lead There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

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7.0 years

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India

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About Axis Virtual Centre: The Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: The Training Manager is primarily responsible for creation and execution of the overall Training strategies across all functions at their respective centers. The TM will also lead the department in recruiting, orientation and training of new trainers in order to ensure a high standard in the execution of duties. They will also act as mentor to key departmental personnel, assisting in the performance of duties upon request, ensuring the constant improvement of their skills, and essentially readying these personnel for the next level in lateral or vertical movements Key Responsibilities: Implement the Training solutions designed for product, process, soft skills and behavioral training at the center. Manage a team of Trainers to facilitate functional and behavorial training programs as per the prescribed delivery plan, with high delivery standards and ensure Employee Training Coverage as per defined levels. Design training modules and ensure implementation of Training Plans and various learning methods for the designated center (e.g. coaching, job-shadowing, online training). Identify training needs across all lines of business and align with the overall strategy of the Department. Conduct Training Need Analysis for the bottom Quartile agents and coach BQ team members to help and improve their performance Engage stakeholders through calendarized meetings and other forums to discuss training needs and arrive at action plans to improve knowledge levels , customer engagement skills to improve overall productivity, quality scores and customer experience ratings Support the Curriculum team in Content Creation. Design e-learning courses, workshops and instructor led trainings. Manage training initiatives through partner organizations as well as outsourced training partners. Measure and Calibrate training impact for select L and D intervention. Assess the success of development plans and help employees make the most of learning opportunities Monitor the team’s productivity and adherence to laid down standard operating procedures with emphasis on quality and on-time delivery. Evaluate team’s effectiveness and take corrective actions. Prepare Training reports by collecting, analyzing and summarizing information and trends implementing corrective and preventive actions. Ensure availability of the required reports to each stakeholder Conducting regular assessments of personnel and create plans to improve functional and domain knowledge across roles Create employee engagement strategy that enables higher performance and to manage and control attrition through effective employee engagement activities Ensure the required support is available to the frontline resources in the absence of their managers or otherwise. Manage and participate in projects involving communication initiatives, system or product enhancements, root cause analysis, and workflow redesign Qualifications: Optimal qualification for success on the job is: Graduation from a recognized institute 7-10 years of relevant work experience. Banking Industry exposure desirable. Should have managed L and D initiatives for at least 3-4 years with good training delivery skills. Awareness of Product, Process training in the Financial Services Industry highly preferred Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge Retail Banking domain knowledge Understanding of Financial products, the environment, markets etc. Understanding of Outbound call center operations / virtual relationship management Familiarity with e-learning platforms and practices Skills MS Office skills Excellent communication skills – verbal and written communication Interpersonal skills Training Delivery Skills Planning, decision making and prioritization skills Abilities Ability to work under pressure and/or in unstructured environment Dealing with complexity / Ambiguity #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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India

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Good hands-on experience and understanding on test automation frameworks. Work with the development team to test earlier into the software development process. Coordinates with development team in overseeing bug tracking, test prioritization, test automation, and release management. Define and track quality assurance metrics such as defect densities and open defect counts. Track and communicate test results in a timely, effective, and automated manner. Perform Mobile Apps testing (iOS & Android) and API Automation Experience on Onshore/Offshore model Ensure compliance with industry standards and best practices in testing. Stay current with testing tools and methodologies to ensure optimal testing Practices. Experience in Unit Testing & UEA testing. Required Skills Strong expertise in Java/JavaScript. Good experience in Mobile UI automation. Proficiency in API automation (ReadyAPI, RestAssured) Excellent analytical, problem-solving, and communication skills. Ability to work effectively in a fast-paced, dynamic environment. Strong organisational skills and attention to detail. Bachelor’s degree in Computer Science, IT, or related field. Strong understanding of SDLC and STLC. Familiarity with testing tools like Selenium, JIRA, TestRail, or similar. Attention to detail and problem-solving skills. Good communication and documentation skills. Job Types: Full-time, Permanent Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Kankarbagh, Patna, Bihar: Reliably commute or planning to relocate before starting work (Required) Location: Kankarbagh, Patna, Bihar (Preferred) Work Location: In person Expected Start Date: 07/07/2025

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5.0 years

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Hyderabad, Telangana, India

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As a critical member of the Intelligent Process Automation (IPA) team, the Business Analyst serves as the liaison between Process Owners and IPA Engineering team to analyze, build and deploy Automated solutions. Working Closely with the IPA Platform Owner, this role is primarily responsible for the Functional & Technical analysis of AS-IS business processes, the breakdown of processes into technical requirements/stories and the ongoing collaboration between business and engineering thru production delivery. Key Responsibilities Conduct process walkthrough and data capture sessions with identified process owners to gain an understanding of each opportunity for process automation. Perform As-Is process analysis of targeted workflows across a diverse set of enterprise and proprietary applications. Review analysis with Platform Owner and Technical Leads for feasibility and technical dependencies Provide recommendations for process improvements as part of automation, or as re-requisite to automation. Create reports for each analyzed process indicating qualification, automation design, level of effort and execution plan. Create technical stories in requirements tracking using Kanban Board work with Sr./Lead developers on prioritization and execution. Prepare and execute Pre-Product/User Acceptance Testing (UAT)/ HyperCare activities prior to production adoption. Come up with Proper Dashboard on Process in production to define a Outcomes. Provide communication and knowledge transfer to Support and Operations resources when new automations go live. Serve as an evangelist of Process Automation throughout the GHX Enterprise Use data and process to drive decisions. Stay up to date on Process Automation trends and vendors. Key Skills/Competencies Ability to work independently and think critically while executing primary responsibilities. Professional experience interacting with commercial web-based applications in a support, analyst, QA or developer role. Deep understanding of UiPath (Preferred) or other Process Automation/Robotic Process Automation solutions Uses a diverse toolset to capture process details efficiently and effectively during collaboration sessions with Process Owners and associated team members. Be an expert in professional communications to a variety of levels within the organizations ranging from C-Level stakeholders to contact center staff. Experience working on a high-performance team: Agile and SCRUM are a plus Good communication and collaboration skills Thinks strategically, displays a high degree of emotional maturity, and demonstrates a positive outlook Excellent written and verbal communication skills Good to excellent documentation and presentation skills. Required Education, Certifications, Experience Bachelor’s Degree in Computer Science or Engineering (preferred) or relevant experience with toolset in similar enterprises. 5+ years’ experience working in a software development group as a Business Analyst (Preferred), Systems Analyst, Product Owner or Development Manager. Minimum 3 years’ experience with Robotic Process Automation (RPA) solutions (UIPath preferred) Experience with OCR, Intelligent Document Processing (IDP), or AI/ML supervised learning model. Programming experience with Python, Java, .NET Understanding of cloud computing concepts Expert experience with MS Office/Office365/Google Document applications Experience with process/workflow visualization tools (Visio, Lucid Chart, etc.) Ability to learn. Ability to think critically. Key Differentiators Multitasking: Ability to work on multiple projects or ideas at the same time with the same level of rigor and focus tied to each. Communications: Demonstrated ability to convey ideas in written, verbal and mixed media. Organization of communications to quickly answer emergent project questions. GHX: It's the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.

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8.0 - 10.0 years

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Hyderabad, Telangana, India

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At Enterprise Minds , we empower businesses through intelligent systems, data-driven solutions, and agile digital transformation. Headquartered in San Ramon, California, with thriving tech hubs in Hyderabad and Pune , we are a fast-growing company redefining how AI, ML, and automation drive real-world results. Why Work with Us? Innovation-First Culture : Collaborate on AI/ML, digital twins, and cloud engineering projects that make a real difference. Career Growth : Work alongside industry experts and access continuous learning opportunities. Global Impact : Deliver mission-critical solutions for enterprise clients worldwide. People-Centric Environment : Enjoy work-life balance, mentorship, and a supportive team culture. Role: Project Manager Location: Hyderabad, TS Shift Time: 2 PM to 11 PM Work Mode: Work From Office Key Responsibilities: Understand key customer and stakeholder objectives, success metrics, and technical goals, including ERP transformation outcomes . Define project scope, timelines, deliverables, and success criteria for IT and ERP implementations or upgrades . Align cross-functional teams, vendors, and partners (including ERP consultants) to ensure successful project execution. Manage project pipeline, backlog, resource allocation, and prioritization in collaboration with leadership. Support ERP vendor coordination , license management, and integration planning. Develop and manage budgets based on scope, including cost projections for ERP systems and third-party tools. Create and maintain detailed project schedules and work plans using tools such as Microsoft Project and Jira. Provide timely and transparent project updates to stakeholders, including progress reports, strategic changes, and risk logs. Ensure adherence to SDLC and ERP implementation best practices , including data migration, testing, and user training. Drive continuous improvement by evaluating project outcomes and cross-functional team performance. Maintain comprehensive documentation including workflows, key project decisions, ERP configurations, and milestone achievements for audit and transparency. Job Requirements: 8 to 10 years of proven experience delivering complex technology and ERP projects . Strong expertise in Agile, Waterfall, and Hybrid methodologies. Hands-on experience managing ERP implementations or integrations (e.g., SAP, Oracle, Microsoft Dynamics, etc.). Proficiency with Microsoft Project, Office Suite, SharePoint, OneNote , and ERP project tools . Prior experience working within a Project Management Office (PMO) structure. Demonstrated leadership in cross-functional and matrixed team environments, including offshore coordination. Strong communication, conflict resolution, and stakeholder management capabilities. Skilled in project planning, risk mitigation, change management , and budget control . Ability to adapt PM and SDLC methodologies to varied project needs, including those related to enterprise systems . Technically adept in understanding systems architecture, ERP data models , and contributing to solution design. Bachelor’s degree in Computer Science, Engineering , or equivalent experience in enterprise systems management .

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2.0 years

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Hyderabad, Telangana, India

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Company Qualcomm India Private Limited Job Area Finance & Accounting Group, Finance & Accounting Group > Global Accounting Ops Center General Summary GAOC Accountant, Senior Essential Responsibilities The Global Accounting Operations Center (GAOC), a component of the Qualcomm Controllership Team, is in charge to provide support in the accounting activities related to closing of the books of Qualcomm affiliates across globe. Services scope include preparatory and closing activities in areas like Compensation & Benefit, Treasury, Account receivable, Cash & Banking, Payments, Closing & Reporting, Intercompany, Fixed Assets and General Accounting. Primary Responsibilities Include Manage and perform US GAAP general accounting activities Prepare and record properly supported standard entries. Perform activities required for month-end closing (preparing and posting journal entries, GL analysis, TB review and variance analysis and other ad-hoc support as required by the business) according to the respective business deadlines Analyze and maintain the general ledger to ensure the accuracy of revenue and cost Perform monthly and quarterly account reconciliation according to Qualcomm Policies Act as a subject matter expert. analyze and record activity for certain accounts across the portfolio as assigned Provide ad hoc reports to HQ, local controllership team and other finance functions Prepare quarterly balance sheet analysis, review and remediation Provide recommendations on overall improvements in the general ledger system by researching and assessing standardized work flow procedures and policies Support the local controllership team in external annual audits by providing timely and appropriate financial data and supporting documentation in line with the local GAAP requirements and accounting standards Ensure that all processes and policies are compliant with Internal Audit and Sarbanes-Oxley control requirements Besides the main tasks and responsibilities listed above, responsible for completing any other tasks assigned by her/his supervisor or manager Qualifications/Requirements Chartered Accountant or Bachelor’s degree in Finance / Accounting with 2-4 years of experience (preferably in accounting environment) Accounting experience in a multi-GAAP environment and shared service center Exposure in working in ERP instance (preferably Oracle) Excellent written and verbal fluency in English Ability to learn/understand standards & processes quickly and adhere to them accurately Has good fundamental organization & prioritization skills Flexible approach with a strong team spirit Effective interpersonal & communication skills and highly professional style Comfortable delivering against quantitative and qualitative performance metrics Numerate with a good eye for detail Proficient IT skills including Excel and Outlook Experience of working in large Multi-National Company will be an added advantage for the candidate Minimum Qualifications Bachelor's degree. 4+ years of Finance, Accounting, or related work experience. Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3076625

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0.0 - 4.0 years

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Mumbai, Maharashtra, India

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About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with over 1,300 people across the globe and offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com. The Role: Content Analyst will work with our Content team to expand AlphaSense’s content offering and support the needs of our clients. You will work together with a team of: product managers, content analysts, software engineers, and content vendors. Tasks will include: identifying and onboarding new content, configuring automatic content ingestion processes, and monitoring content quality. Content sets include public company presentations, news, regulatory, trade journals, publications, and other content available via the web. The ideal candidate will have: strong written and verbal communication skills; prior content onboarding and support experience; solid analytical skills; web research; and troubleshooting skills. Roles And Responsibilities : Research & Analysis: Discover new sources of content available on the web to augment our content offering, and additionally evaluate web sources to be onboarded. Strategize and assist in creating frameworks of operation to optimally achieve project goals. Content Onboarding & Maintenance: Review content processing alerts. Verify and upload company presentations and other content from company, regulatory, and other websites. Configure new web scraping jobs via an admin interface. Maintain existing scraping jobs, adjusting configuration as needed to ensure quality content ingestion. Define requirements for quality reports and execute quality reports. Troubleshooting Content Issues : Bring new ideas and concepts forward to develop innovative and effective ways of troubleshooting content issues. Content Support: As a subject matter expert, you will be responsible for 3rd level support, addressing content-related inquiries. Escalate to internal teams and externally to content providers when necessary, raise tickets, and track issues. Coordinate with engineering teams, product managers, and content providers regularly. Coordinate with content providers : Proactively follow up with content providers and internal teams in order to resolve issues in a timely manner. Keep the stakeholders/requestors up to date on their reported issues. Content Flow Monitoring & Reporting : Track processing state, generate content usage reports, and maintain logs of content requests (e.g., via Productboard or similar tools). Documentation : Create, update, and document content onboarding processes. Quality Assurance and Quality Control: review documents for property categorization and tagging across our processing pipeline of content Candidate Requirements: Outstanding oral and written communication skills 0-4 years of data entry and/or data maintenance experience. A high aptitude and willingness to learn. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job Knowledge of MS Office, Google Suite and basic technical knowledge Superior Excel Skills Ability to distill and explain complex issues in simple terms Energetic and creative individual, possessing natural curiosity with the ability to learn quickly and adapt Effective time management and task prioritization when under pressure Ability and interest to work independently. Must be able to work a late shift to support the U.S. revenue team. Bachelor’s Degree. Experience with financial information / data and analyst workflows Optional/Strong Plus Qualifications: Experience managing content aggregation processes Experience processing documents published by companies (presentations, filings, press releases, transcripts) Experience configuring web crawl jobs (structured or unstructured data sets) AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We At AlphaSense Have Been Made Aware Of Fraudulent Job Postings And Individuals Impersonating AlphaSense Recruiters. These Scams May Involve Fake Job Offers, Requests For Sensitive Personal Information, Or Demands For Payment. Please Note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @alpha-sense.com email address. If you’re unsure about a job posting or recruiter, verify it on our Careers page. If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

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200.0 years

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Mumbai, Maharashtra, India

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Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. Job Summary: As a Risk & Controls Vice President in the Payments CORE Program team, you will support the CORE/RCSA program, focusing on data quality analysis, macro risk reviews and global collaboration with Control Managers. You will be instrumental in driving improvements and ensuring compliance with firmwide standards. Job Responsibilities Coordinate and enhance the Compliance and Operational Risk Evaluation (CORE) process across Payments Business & Operations stakeholders. Collaborate with Payments Control Managers to address and track remediation of risk, compliance, and control issues. Interpret and disseminate Firmwide CORE Standards and Procedures to Control Managers. Undertake various Risk and Control Program initiatives and present the outcome to senior stakeholders Review and close out all Program and self-identified CORE hygiene items. Become a subject matter expert in the CORE application and provide guidance to Control Managers. Support data quality analysis and reporting as needed. Assist with control issues, ensuring appropriate prioritization and escalation. Conduct qualitative assessments on high-risk compliance and control areas. Communicate regularly with key stakeholders. Required Qualifications, Capabilities, And Skills Strong analytical skills and experience in data analysis. Familiarity with Risk and Control Assessment processes. Self-starter with the ability to multitask and work independently. Excellent organizational skills and attention to detail. Strong interpersonal and teamwork skills. Demonstrated initiative, ownership, and accountability. Proficient in oral and written communication and presentation. Advanced knowledge of MS Office, particularly MS Excel. Preferred Qualifications, Capabilities, And Skills Experience in project management within operational risk and controls. Ability to drive macro risk agenda and deliverables. Experience in developing partnerships with global teams. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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8.0 years

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Noida, Uttar Pradesh, India

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Requirements Description and Requirements Job Description and Requirements Position Summary The MetLife Corporate Technology (CT) organization is evolving to enable MetLife’s New Frontier strategy. With a strong vision in place, we are a global function focused on driving digital technology strategies for key corporate functions within MetLife including, Finance, Actuarial, Reinsurance, Legal, Human Resources, Employee Experience, Risk, Treasury, Audit and Compliance. In partnership with our business leaders, we develop and deliver seamless technology experiences to our employees across the entire employee lifecycle. Our vision and mission is to create innovative, transformative and contemporary technology solutions to empower our leaders and employees so they can focus on what matters most, our customers. We are technologists with strong business acumen focused on developing our talent to continually transform and innovate. As part of Tech Talent Transformation (T3) agenda, MetLife is establishing a Technology Center in India. This technology center will perform as an integrated organization between onshore, offshore, and strategic vendor partners in an Agile delivery model. We are seeking a highly skilled hands-on delivery engineer who is responsible for partnering with Internal Audit Leaders, third party vendors and IT Executives to lead global transformation projects with the goal of attracting, developing and retaining talent across the organization. This position will be a part of a fast-paced IT team leveraging technology expertise that spans across Java, REACT, Python, Azure and AI. He/she should be a strategic thinker, an effective communicator, and an expert in technological development. Key Relationships Internal Stake Holder – Corporate Technology Control Functions Leader, Control Functions Leadership team, India Corporate Technology AVP, and Business process Owners for Internal Audit Key Responsibilities Stakeholder Management - Managing key business stakeholders to deliver required technology capabilities to support the digital transformation agenda. Driving prioritization of the product backlog. This includes managing key vendors providing the resources, SaaS & other capabilities. Technology Implementation – Implement and support projects on Internal Audit Technology platforms, specifically Azure Cloud. Ways of Working – Adoption of the Agile ways of working in the software delivery lifecycle. E2E Software Lifecycle Management (Architecture, Design, Development, Testing & Production) Evaluate/Implement technical solutions supporting Internal Audit and SAAS based solutions, talent development, performance management, and workforce analytic Work with Functional Experts to translate user requirements into Technical Specifications Partner with internal business process owners, technical team members, and senior management throughout the project life cycle Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements Drive the resolution and troubleshooting of issues during development and post- production support. Responsible to Support Day-to-day business enhancements Knowledge, Skills, And Abilities Education A Bachelors/master's degree in computer science or equivalent Engineering degree. Candidate Qualifications: Education: Bachelor's degree in computer science, Information Systems or related field Experience: Required: 8+ years of experience in Controls Technology (Compliance, Audit, Legal, Risk) implementation & support; preferably cloud based solutions Global SAAS based Internal Audit or other control functions technology implementation experience Familiar with technology landscape supporting integration solutions such as Azure, Databricks, API Management Prior lead role or project management experience Experience in both front-end (e.g. REACT) and back-end technologies (e.g. Node.js, Python, Java), including Restful API design and microservices architecture Experience with MS Project, Visio, Excel, PowerPoint and related project delivery utilities. Preferred: Azure Cloud Certifications OTBI and BI Reports development Ability to manage systems testing including unit, QA, end to end and user acceptance testing Experience managing vendors to SLA’s. Proven experience collaborating with peers to establish best practices to achieve high service levels. Skills and Competencies: Competencies Communication: Ability to influence and help communicate the organization’s direction and ensure results are achieved Collaboration: Proven track record of building collaborative partnerships and ability to operate effectively in a global environment People Management: Inspiring, motivating and leading diverse and distributed teams Diverse environment: Can-do attitude and ability to work in a high paced environment Tech Stack Development & Delivery Methods: Agile (Scaled Agile Framework) DevOps and CI/CD Azure DevOps, JFrog Development Frameworks and Languages: Java REACT SQL Python Azure: Functional Knowledge of cloud based solutions Development Tools & Platforms Test Automation Security and Monitoring: Authentication/Authorization (CA SiteMinder, MS Entra, PingOne) About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

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6.0 years

0 Lacs

Gurugram, Haryana, India

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About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role We seek intelligent, self-motivated individuals who thrive in fast-paced, dynamic, and often uncertain environments—those who demonstrate a high level of personal responsibility, initiative, and dedication. A strong technical foundation is important, along with a deep curiosity to expand your knowledge in the rapidly evolving AI landscape. You should be passionate about our product, driven to continuously learn, and committed to delivering exceptional value to our growing customer base. As we continue to define and shape an emerging market, we are excited to connect with individuals who are energized by innovation and inspired to contribute to something truly transformative. Responsibilities : Curiosity, Technical Aptitude, Relationship Building, Project Management Client Onboarding & Implementation Product Familiarization : Educate customers about the company’s AI virtual agents and ensure they understand how to integrate them into their current support systems (e.g., chat, email, voice). Customization & Configuration : Work with the client to tailor the virtual agents to their needs, ensuring they align with the client's workflows, tone, and support objectives. Deployment Support : Assist with initial setup and deployment, ensuring that the virtual agents are integrated correctly across various communication channels (chat, email, voice). Technical Guidance : Provide technical assistance on integrating APIs, configuring conversation flows, training models, and troubleshooting any deployment challenges. Ongoing Customer Support & Troubleshooting Issue Resolution : Be the first line of contact for troubleshooting issues related to the virtual agents, working to resolve technical problems promptly. Escalation Management : If issues cannot be resolved at the TAM level, escalate them to appropriate internal teams (e.g., engineering, product, or support); manage the escalation process to ensure rapid resolution while keeping the client informed. Proactive Health Checks and System Monitoring : Periodically review the client's environment, identify potential risks, and suggest preventive measures to avoid issues before they arise. Ensure the virtual agents are performing as expected across all channels, reviewing metrics such as accuracy, response time, and user satisfaction, and taking corrective action when needed. Client Relationship Management Point of Contact : Serve as the primary contact for all technical matters related to the client’s use of virtual agents. Client Advocacy : Advocate for the client’s needs internally, ensuring the virtual agent solution is evolving according to their business goals and that the product roadmap aligns with their priorities. Customer Retention : Build strong, long-term relationships with clients by ensuring they’re continuously satisfied with the service and by offering value-driven, tailored recommendations and solutions. Product Training, Education, and Knowledge Training Sessions : Lead or coordinate training sessions for client teams, helping them understand how to manage and optimize virtual agents. Knowledge Transfer : Ensure that the client team is self-sufficient in handling the basic functionalities and administrative tasks related to the AI system (such as updating conversational flows, adjusting settings, etc.). Continuous Learning : Stay up to date with AI developments, natural language processing (NLP), and machine learning techniques used in customer support solutions. Competitive Awareness : Keep track of competitor offerings in the market to ensure the company’s solutions remain competitive and relevant. Performance Monitoring & Reporting Analyze AI Effectiveness : Regularly review key performance indicators (KPIs) like response accuracy, customer satisfaction, response times, and conversion rates. Report Generation : Provide clients with insightful reports and data that showcase the performance of their virtual agents to identify trends, areas for improvement, and make actionable recommendations. Optimization : Advise clients on best practices for improving the performance of their virtual agents, such as updating dialogue scripts or improving AI training data. Collaboration with Internal Global Teams Product Feedback : Gather client feedback regarding the virtual agent’s performance and communicate this feedback to the product and engineering teams for continuous improvement. Feature Requests : Act as the customer's champion, gathering insights into new features or improvements that clients may need and advocating for them in product development. Cross-functional Communication : Work closely with product managers, data scientists, and developers to resolve complex client issues and deliver optimal AI solutions. Global Collaboration : Work across multiple time zones to support global customers and teams, ensuring timely responses and proactive engagement; effectively balance flexibility with availability. Strategic Planning & Account Growth Client Strategy Alignment : Understand the client’s business goals and proactively suggest how the AI virtual agents can be leveraged to meet those objectives. Upselling & Cross-selling : Identify opportunities for expanding the use of AI technology within the client’s organization, whether that means adding new channels, expanding capabilities, or using advanced features (e.g., analytics, automation). Quarterly Business Reviews (QBRs) : Conduct regular, quarterly strategic reviews with clients to discuss performance, roadmap, new features, and opportunities for growth or improvement. Documentation, Best Practices, and Change Management Create Documentation : Develop and maintain clear technical documentation, including guides, FAQs, and troubleshooting resources, to help clients manage and optimize their virtual agents. Standard Operating Procedures (SOPs) : Create and maintain SOPs for common troubleshooting issues and best practices related to virtual agents. Maintain accurate and up-to-date records of client interactions and account activities in our system of record. Feature Rollouts : Coordinate with clients during the release of new product features or updates to ensure a smooth transition, including handling any required updates to existing virtual agent configurations. Client Change Requests : Manage client requests for customizations or changes to their virtual agents, balancing customer needs with technical feasibility. Requirement More than 6+ years of experience in a Technical Customer Success or Technical Account Management role within a B2B, SaaS environment. Self-assured, self-starter with proven ability to work in a fast-moving startup culture and a willingness to make quick judgments based on continuous prioritization and evolving customer needs. Relevant consulting and project management experience is required, preferably in the SaaS environment. Good sense of curiosity with a genuine desire to learn, think with agility, and apply learnings in new situations. Stellar written and verbal communication tailored to the persona. Proven track record in building strong relationships with VP and C-Suite management in the customer portfolio. Strong sense of technical knowledge, working knowledge of APIs, and managing integrations. Familiarity with customer relationship management (CRM) software and support platforms (e.g. Zendesk, Salesforce, FreshDesk). Must be willing and able to travel up to 20-30% of the time in response to customer needs, with all necessary travel documents maintained and current. Prior work experience with Chat, Email, Voice AI solutions or Agent Desk solutions is preferred but not required. In order to ensure a fair and equitable recruitment process, Netomi requests that all applicants refrain from using any artificial intelligence language model to generate application responses and/or content. Any application that is found to have been a product of using such tools may be excluded from consideration. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

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15.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Join one of India's Top 100 Best Companies to Work for, Novac Technology Solutions Private Limited. As a digital transformation and cloud solutions company with expertise in various industry segments, we innovate and create a niche for organizations in an ever-evolving landscape. We are diverse and inclusive work environment drives quality creativity, higher productivity, and unrivaled performance. Our team of diverse employees and their novel ideas are a significant factor in our success. We have built an organization that reflects the diversity of the world in which we live and work, an organization that represents a wide range of people across gender, race, ethnicity, sexual orientation, religion, and experiences. We dedicate to bringing Novac to the forefront of diversity and open for all employees to feel safe and welcome. We set out to build the industry's foremost culture - a giving work culture that cares about the work and the people. A culture that celebrates individual achievements and creates lifelong friendships. Job Description We are actively searching for creative and inspiring colleagues at all organizational levels to join us as we continue to expand. Key Skills: UX Design, UX, HP-UX, UI, Design Engineering, User Interface Designing, Head UI, Mobile Design, Head UX, Wireframing, IOS, Android Requirements: We are looking for a creative head with proven experience in managing creative teams in digital design agencies having a strong demonstrated portfolio in designing websites, mobile apps and business applications. The design leader should possess an excellent portfolio of work done for various clients. Industry exposure designing business workflows in the lending & insurance businesses would be desirable. Leader to work collaboratively with other design leaders, design teams, research, product management, engineering and program managers, leading projects throughout the design, planning, and development lifecycle. As the Design leader, your emphasis will be on planning and prioritizing design deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with the design team to deliver innovative solutions across work streams. Candidates having a demonstrated history of Design for Mobile are preferred. Responsibilities: Understanding of business functionalities & development of Software products for web and mobile apps for both for b2b and b2c applications. Strong portfolio of design projects in the realm of customer experience using designing tools like Figma, Marvel, Sketch, InVision, etc. Excellent time management & prioritization skills coupled with a problem understanding & solving approach. Keen to learn, unlearn & relearn at a quick pace. Prior experience in designing customer experiences on financial & insurance digital products will be advantageous. Work closely with Business Analysts to translate approach notes into wireframes and mockups that lead to intuitive customer experiences for a wide range of devices and interfaces. Facilitate the product vision by researching, conceiving, sketching, prototyping and testing customer experiences for digital products. Find creative ways to solve CX problems (e.g. usability, findability) & work with POs/UI designers to implement attractive designs. Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval. Constant monitoring of product usage through the POs & experience to provide insights on enhancements of CX that can provide business impact & product adoption. Be passionate about all things CX and other areas of design and innovation. Research and showcase knowledge in the industry's latest trends and technologies. Lead in simplifying complex concepts and quickly turn around in-depth user flows and mock-ups reflecting a range of concepts/models for Design. Demonstrate ownership for the end-to-end customer experience across our Design platform. Exemplify excellent communication, presentation, and interpersonal skills (up, down and across levels and disciplines) We look for Candidates with 15+ years of experience working in digital agencies, product design, interaction design and building rapidly scaling products 8+ years of current experience in design leadership, design for mobile also highly desired Comfort with a fast-paced work environment at a rapidly evolving cross-functional team Lead the teams & projects to on-time and quality delivery as agreed by the client As the Head UX designer, he/she needs to guide team members well and facilitate their learning in the organization Stay up-to-date with latest achievements, best practices and trends in design

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130.0 years

0 Lacs

Dahej, Gujarat, India

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About BASF In India BASF has successfully partnered India’s progress for more than 130 years. As of the end of 2024, BASF had 2,411 employees in India with 8 production sites and 42 offices throughout the country. The Innovation Campus Mumbai and the Coatings Technical Center in Mangalore are both part of BASF’s global technology platform. In 2024, BASF registered sales of approximately €2.4 billion to customers in India. Further information is available on www.basf.com/in. O bjectives of the Position Functional leadership Plant Trainer (process safety) Optimise plant internal processes and procedures. Technical, Quality, and cost-effective manufacturing of Cellasto operations Value-based optimization and continuous improvement of plant equipment M ain Areas of Responsibilities and Key Activities MainTasks (Process Safety) Responsible for process optimization (procedures, automation, operator Systems etc) Responsible for process safety at plant. Responsible for the coordination and further development of the continuous improvement process Lead the implementation of process safety processes and practices according to the Responsible Care Management System Responsible for performing detailed process analysis. Responsible for implementing process changes in operations, including documentation Responsible for support by centers of competence or technology unit Responsible for operational innovations. Responsible for issues of plant safety (focus assets) Responsible for the development and documentation of plant safety, equipment investigations) Initiating and setting up of plant modifications/investments with focus on process and asset safety Collaboration in Process Manager community Act as competence center in Process Safety to provide advisory and training to the plant including support the site in preparing GU/RA audit concerning Process Safety. Coordinate all process safety programs, SHE review, MOC for the plants Plan and conduct PSM verification scheme. Manage gap analysis between existing practices and global/regional, GC requirements. Inform the plant management for upgradation as and when necessary Monitor the process safety performance and identify potential process safety issues by analyzing the incident reports and Process Safety Management verification results. Update Process Safety related guideline & regulation MainTasks (Asset Management) Define criteria for prioritization of maintenance work (in coordination with maintenance team) Support/Lead projects, Plan and execute CAPEX and OpEx plan as assigned by Plant Manager Initiate technical related improvement projects , digitalization, simplification. Development of asset condition & asset reliability. In lead to define and regularly review the maintenance- and spare parts strategy, considering the Asset Development Plan and agility plan by using integrated templates (in coordination with maintenance) Coordinate with maintenance team to develop RBM to define equipment criticality, make or buy concept, preventive maintenance strategy, equipment replacement plan & budget, FMEA, knowhow management Initiate definition of spare part strategy. Regularly review and control technical cost and relevant KPIs (monthly, quarterly) Define technical cost budget based on maintenance cost estimation and project plan (in coordination with Maintenance team) Collaboration in Asset Manager community Coordinate with maintenance team to Perform bad actor management, including data analysis, and initiate RCFA for complex issues, action plans with follow up Job Requirements Education B.E/B. in Tech (Chemical/Plastic) Working Experience 8 years & above Technical & Professional Knowledge in Chemical Process/Plastic processing machine operation

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