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- 1 years
0 - 2 Lacs
Panipat
Work from Office
Field Work Should Have Experience on SLA, Active Directory DNA, DHCP, DLP, Group Policy, SCCM
Posted 1 month ago
1 - 5 years
1 - 3 Lacs
Chennai
Work from Office
-Provide technical support for computer hardware, software, and network issues. -Installation configuration of system,Printer, CCTV Interested candidate can call/whatsapp Mr.Sam(HR)- 91767 94747 Male candidates only.
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Coimbatore
Work from Office
Job Summary: We are looking for an experienced and skilled L1& L2 Desktop Support Engineer to provide second-level support for hardware, software, and networking issues. This role involves resolving escalated tickets from L1 support and directly supporting end-users in troubleshooting complex desktop-related problems. Key Responsibilities: Handle escalations from L1 support and resolve moderately complex technical issues. Provide advanced troubleshooting for desktop/laptop hardware, OS (Windows/macOS), printers, and mobile devices. Support software installations, upgrades, and patch management. Configure and manage user accounts, permissions, and group policies via Active Directory. Troubleshoot network connectivity issues (LAN/WAN/Wi-Fi, VPN, DNS, DHCP). Maintain and support remote desktop technologies and virtual desktop environments. Coordinate with L3 support teams and vendors for unresolved or advanced issues. Document solutions, update knowledge base articles, and contribute to process improvement. Ensure compliance with IT policies, security standards, and asset management procedures. Required Skills and Qualifications: Bachelors degree in IT, Computer Science, or a related field. 1 years of experience in IT support or desktop support roles. Strong knowledge of Windows 10/11, macOS, and Microsoft Office Suite. Experience with Active Directory, SCCM, remote tools (e.g., TeamViewer, AnyDesk), and ticketing systems. Basic understanding of networking protocols and troubleshooting techniques. Excellent communication and customer service skills.
Posted 1 month ago
1 - 6 years
2 - 4 Lacs
Mumbai Suburbs, Mumbai, Thane
Work from Office
Role & responsibilities: 1. IT Support & Ticket Management: Manage and prioritize IT support tickets based on urgency & impact. Utilize ticketing tools to log, track, & resolve incidents efficiently. Troubleshoot VPN connectivity issues, understanding backend processes for secure remote access. Provide support for Outlook & mail configuration, ensuring seamless email communication. Assist users in resolving hardware and software issues, including desktops, laptops, & peripherals. 2. Network & System Administration: Configure & manage Active Directory (AD), handling user authentication, group policies, & permissions. Perform network printer configuration, including troubleshooting printer connectivity issues. Understand & manage Domain vs. Workgroup setups based on organizational needs. Handle cable crimping & network cabling tasks to ensure proper connectivity. Manage DHCP settings to dynamically assign IP addresses to devices. 3. Hardware & Virtualization Support: Troubleshoot & differentiate between DDR3, DDR4, and DDR5 memory technologies. Provide technical insights into various types of printers & their configurations. Support HVD (Hosted Virtual Desktop) & VDI (Virtual Desktop Infrastructure) environments. 4. Cloud & Licensing Management: Understand the difference between O365 & M365, assisting in cloud-based collaboration tools. Manage O365 licenses, ensuring compliance & proper allocation of resources. Preferred candidate profile: Written and oral fluency in English. Relieving & Experience Letters of all the previous organizations worked with. Candidate must have completed Degree / Diploma from UGC/AICTE approved University. Notice Period less than 15days Perks and benefits: Cab Facility Meal Vouchers Shift Allowances Bonuses
Posted 2 months ago
0 - 4 years
2 - 3 Lacs
Kolkata
Work from Office
Perform chip-level troubleshooting and repair of printer motherboards, power supply units, and internal circuits. Diagnose complex hardware faults, ensure timely maintenance, and support printer performance optimization.
Posted 2 months ago
2 - 4 years
1 - 2 Lacs
Faridabad
Work from Office
IT Executive/Network Administrator with minimum 2-3 Years experience in Networking, Desktop Engineer, FortiGate Firewall, Managed Switches, WIFI, etc. Interested candidate can come for walk-in directly:- Monday-Friday between 10-2 pm.
Posted 2 months ago
2 - 7 years
2 - 3 Lacs
Pune
Work from Office
Company Profile: Nation's premier e-governance provider dedicated to delivering extensive system integration and software solutions. With a focus on system integration and innovative software solutions, we are at the forefront of transforming the digital landscape of governance. Job Overview: A Desktop Support Engineer is responsible for providing technical support and troubleshooting for end-user devices, including desktops, laptops, printers, and other hardware/software related to an organization's IT infrastructure. This role involves working closely with the IT team to ensure that all systems are running smoothly, and users have minimal disruptions in their work. The ideal candidate will be technically skilled, customer-oriented, and capable of managing multiple tasks and priorities. Key Responsibilities: 1. Technical Support & Troubleshooting: Provide support for desktop/laptop hardware, software, and peripherals. Troubleshoot and resolve issues related to operating systems, applications, and network connectivity. Assist users with login issues, email setup, software installation, and other technical problems. 2. System Installation & Configuration: Desktop support techs handle a variety of installation, configuration and maintenance tasks to optimize computer systems throughout the organization, including: Formatting, partitioning and imaging hard drives Upgrading or replacing hardware components like memory, network cards, video cards Installing operating systems, software drivers and applications Setting up new devices, printers, scanners, etc. Configuring system settings, security tools, VPN access etc. Performing preventative maintenance activities 3. User Support & Training: Respond to helpdesk tickets and service requests in a timely manner. Provide on-site and remote support to end-users for technical issues. Train users on basic software and hardware operations, ensuring they are equipped to use the systems effectively. 4. Maintenance & Updates: Regularly perform system upgrades and updates for hardware and software. Ensure security patches are applied to all systems and devices. 5. Documentation & Reporting: Maintain accurate records of issues, solutions, and troubleshooting steps. Create and update technical documentation for end-users and IT team members. Generate reports on system performance and issues as required. 6. Collaboration with IT Team: Work with network administrators, IT support staff, and other relevant departments to ensure seamless IT operations. Provide feedback and suggestions for improving the organizations IT infrastructure. Qualifications: Education: Bachelors degree in computer science, Information Technology, or a related field (preferred) or relevant certifications (CompTIA A+, Microsoft Certified Professional, etc.). Experience: Proven experience in desktop support, IT helpdesk, or a similar role. Knowledge of desktop/laptop hardware, operating systems (Windows, macOS), and basic networking. Technical Skills: Proficiency in troubleshooting hardware/software issues. Experience with ticketing systems (e.g., ServiceNow, JIRA) and remote support tools. Knowledge of Active Directory, Microsoft Office Suite, and other business applications. Familiarity with basic networking concepts (TCP/IP, VPN, etc.). Networking Concepts: Solid grasp of how LANs, WANs, Wi-Fi, VPNs etc. function. Soft Skills: Strong customer service skills with the ability to communicate technical information to non-technical users. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong time-management and organizational skills.
Posted 2 months ago
3 - 8 years
2 - 4 Lacs
Delhi, Mumbai, Bengaluru
Work from Office
Role & responsibilities We require a customer support engineer for the maintenance of printers installed at our customer's premises. Should be able to diagnose faults & replace faulty parts in Printers Candidates with knowledge of Passbook Printers will be given preference. This is a field job and requires the candidate to travel to our customer premises for diagnosis and repair activity It is an advantage for the candidate to own a two-wheeler for the purpose of traveling. Preferred candidate profile Candidate must have experience in working as a field Engineer Good communication and a positive attitude are important. Perks and benefits Permanent Job Company Payroll Two Saturdays off every month Professional working environment
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Hyderabad
Work from Office
Technical Support Executives Day Shift 20K In Hand Freshers Hindi Speaking Must Laptop Support / Desktop Support /Print 1 year Exp In Any Tech Profile Hike on Salary http://callcenterjobs.anejabusinessgroup.com Whats App CV 7696517846 Required Candidate profile Freshers Ok 1 year Technical Support Executives CTC 3 to 4 LPA Support for Laptop Desktop and Printer Support Fill Thi Form http://callcenterjobs.anejabusinessgroup.com Whats App 7696517846 Perks and benefits http://callcenterjobs.anejabusinessgroup.com
Posted 2 months ago
2 - 5 years
2 - 4 Lacs
Hyderabad
Work from Office
Maintain & repair a wide variety of computer hardware ,including desktops, laptops & accessories. Troubleshoot and resolve hardware-related issues in rental equipment. Location: Secbad salary upto 4.2LPA Looking for 15 days joiners max Required Candidate profile Conduct regular hardware inspections, upgrades, and testing.
Posted 2 months ago
2 - 6 years
3 - 5 Lacs
Chennai
Work from Office
PSR TECH HUB is a technology curation conglomerate that provides IT solutions and services to businesses, including cyber security, cloud solutions, managed services, IT infrastructure solutions, software development, IT consulting, digital transformation, power, telecom, and other technology-related services. Under the umbrella of PSR Group, our diverse family of companies, including PSR IT Services Private Limited, PSR Consultancy Services Private Limited, Molveno Consulting Private Limited, Rightify Solutions Private Limited, and Idensys India Pvt Ltd. Collectively embody our commitment to excellence, innovation, and customer satisfaction. Each of these independent entities brings unique expertise and capabilities, allowing us to offer a comprehensive suite of services that cater to the evolving needs of our clients across various industries. Together, we are dedicated to delivering cutting-edge solutions and exceeding expectations, driving the growth and success of businesses worldwide. Desktop Engineer: Troubleshooting and Problem Solving: Diagnosing and resolving hardware, software, and network issues for end-users. This includes problems with desktops, laptops, printers, peripherals, and applications. They often use diagnostic tools and knowledge bases to identify solutions. Technical Support: Providing first-level or second-level technical support to end-users via phone, email, chat, or in person. This involves answering questions, explaining technical concepts, and guiding users through solutions. Hardware and Software Installation/Maintenance: Installing, configuring, and maintaining desktop and laptop computers, operating systems (like Windows, macOS, or Linux), and software applications. This can also include imaging new machines and deploying software updates. Network Connectivity: Troubleshooting network connectivity issues, including Wi-Fi, Ethernet, and VPN problems. They may work with network administrators to resolve more complex network problems. Asset Management: Tracking and managing computer hardware and software inventory. This includes recording serial numbers, software licenses, and disposal information. Documentation: Maintaining accurate records of support requests, solutions, and hardware/software configurations. This helps in building a knowledge base and improving future support efforts. User Training: Providing basic training to end-users on the use of hardware, software, and IT systems. Security: Implementing and enforcing security policies and procedures, such as password management, data encryption, and malware protection. Collaboration: Working closely with other IT teams, such as network administrators, system administrators, and security specialists, to resolve complex issues and ensure the smooth operation of IT systems. Education UG: Any Graduate Exp: 2-5 Yrs Location : Chennai (Mahindra world city , Chengalpattu )
Posted 2 months ago
3 - 8 years
1 - 3 Lacs
Mumbai
Work from Office
Provide on-site IT support, installation, troubleshooting, and maintenance for servers, laptops, desktops, networks, and peripherals. Ensure minimal downtime and assist users remotely. Strong problem-solving and customer service skills are required.
Posted 2 months ago
1 - 3 years
1 - 2 Lacs
Chennai
Work from Office
Good Communication skills Installing & Configuring Windows 8/10 Operating Systems. Must have good exposure on PC, Laptop, Printer, Scanner. Troubleshoot and resolve hardware, software, and network issues Looking for immediate joiner.
Posted 2 months ago
2 - 7 years
1 - 1 Lacs
Kolkata
Work from Office
Responsibilities: Install, maintain & repair printers using Canon, Epson, Brother brands. Troubleshoot laserjets, inkjets & dot matrix printers on site. Collaborate with IT team for networked printer solutions.
Posted 2 months ago
10 - 18 years
15 - 25 Lacs
Gurgaon
Work from Office
Oversee & enhance our customer satisfaction, service operations, technical support, consumables & spare parts sales. Strategic leader with proven service management & sales track record, ensuring our customers receive exceptional support & service. Required Candidate profile Provide leadership & guidance to the technical support team. Effective resolution of technical issues & escalations. Develop technical training programs for staff to enhance their skills & knowledge.
Posted 2 months ago
5 - 8 years
2 - 4 Lacs
Mumbai
Work from Office
Roles and Responsibilities Provide technical support for printers, laptops, and hardware issues. Repair and troubleshoot various types of printers including Inkjet, Laserjet, Dot Matrix, Epson, HP Printers. Offer printing services such as color printing and document scanning. Troubleshoot laptop-related issues using diagnostic tools. Collaborate with customers to resolve customer complaints efficiently.
Posted 2 months ago
1 - 3 years
2 - 4 Lacs
Bengaluru
Work from Office
Good computer hardware and OS knowledge Graduate preferably from BCA background, For experienced role Min 1-year relevant work experience and max of 4 year experience . Good English communication Flexibility to work in rotational shift (early morning 3 am, 4am, 5 am logins)and weekly off’s Hybrid work model Work location – KTP/ECP
Posted 2 months ago
1 - 6 years
1 - 2 Lacs
Rajkot
Work from Office
Job description Good English communication skill Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.) MCP/Other hardware-related certifications, ITIL Trained
Posted 2 months ago
3 - 6 years
3 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Job Title: Senior Engineer - IT Infra & Network Support Location: InOpTra office, HM Towers, Bangalore Experience: 4 - 6 Years Employment Type: Full-Time Job Summary: We are looking for a skilled Senior Engineer - IT Infra & Network Support” to manage and maintain our IT infrastructure. The ideal candidate will be responsible for ensuring smooth network operations, providing desktop support, and troubleshooting technical issues efficiently. Key Responsibilities: Install, configure, and maintain desktops, laptops, printers, and other IT peripherals. Manage network infrastructure, including LAN, WAN, routers, switches, cctv, access control devices, licenses and firewalls. Provide technical support and troubleshooting for hardware, software, and network-related issues. Install and update operating systems, software, and security patches. Monitor system performance, security, and backups to ensure business continuity. Support email, VPN, VoIP, and remote access solutions. Manage user accounts, permissions, and access control. Document IT assets, configurations, and technical procedures. Attend and effectively close the service tickets within the SLA. Coordinate with vendors for hardware and software procurement and support. Provide training and assistance to end users on IT best practices. Understand, implement and manage the IT Infra set up as per ISO/IEC 27001 requirements. Required Skills & Qualifications: Bachelor's degree in IT, Computer Science, or related field (preferred). 3+ years of experience in desktop and network support. Strong knowledge of Windows/Linux OS, Office 365, Active Directory. Hands-on experience with networking protocols (TCP/IP, DNS, DHCP, VPN). Familiarity with cybersecurity best practices and endpoint protection tools. Good problem-solving, communication, and customer service skills. Ability to work independently and handle multiple tasks effectively. Internal Auditor Certification/training on ISO/IEC 27001 requirements. Preferred candidate profile Perks and benefits
Posted 2 months ago
1 - 3 years
0 - 2 Lacs
Noida
Work from Office
Provide technical assistance and troubleshooting for users' hardware, software, and network issues, offering both on-site support, and potentially training users on applications and hardware. Email your resume hiring@itconsinc.com
Posted 2 months ago
3 - 8 years
3 - 8 Lacs
Chennai
Work from Office
• Install and troubleshooting of desktop, laptop OS win xp, 7, 8, 8,1, 10, 11, MSOffice, Laptop, hardware, all type printers • Configure E-Mail, LAN, WAN, Network Cable & Wi-Fi, Windows Server, Active Directory, Domain, DHCP Required Candidate profile SYSTEMS ADMINISTRATOR with 3 to 5 yrs experience in Windows front-end & Server experience.
Posted 2 months ago
2 - 4 years
1 - 2 Lacs
Mundra, Bhuj
Work from Office
Role & responsibilities Role Name: - Field Support Engineer L1 Location- Bhuj, Mundra Type of Job: - WFO No of days working in a week: - 6 days Job Descriptions: - Desktop Support Engineer Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool. Co-ordination with engineers and users. Providing desk side support for local users and remote assistance for users. Monitor, track and respond to customer satisfaction survey responses. Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP. Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) OS Troubleshooting, Outlook Troubleshooting and Configuration Should have good communication and technical knowledge Preferred candidate profile IF you are interested kindly share your updated resume ekta@progressive.in Call- 9560621796 we are consider only bhuj, mundra, Nalliya
Posted 2 months ago
5 - 8 years
2 - 4 Lacs
Thane
Work from Office
primary responsibility is to specialize in troubleshooting & repairing various printer types, including LaserJet, Inkjet, Dot Matrix Printers (DMP), and Plotters. Annual bonus Travel allowance Leave encashment Mobile bill reimbursements
Posted 2 months ago
2 - 5 years
3 - 5 Lacs
Jamshedpur
Work from Office
Responsible for identification and troubleshooting of software, hardware, CCTV and network-related issues, undertake installation, maintenance and troubleshooting of computers, peripheral equipment, data communications, (LAN) and (WAN).
Posted 2 months ago
3 - 8 years
3 - 6 Lacs
Hyderabad
Work from Office
System Management Manage user accounts, permissions, and access controls Perform regular backups and ensure data recovery capabilities Install, configure, and troubleshoot hardware components (servers, workstations, etc.) CC Cameras Management
Posted 2 months ago
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